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Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales.

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. Ideal candidates should hold a degree in a related field and possess 3-5 years of relevant experience in customer success.

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. You will have a big hand in everything we do from expanding our post‑sales customer jour

Customer Success Manager – AI MarTech (Retail / Ecommerce). B2B SaaS Customer Success or Account Management, managing mid‑market and enterprise retailers or brands. Own a portfolio of ~20–30 mid‑market and enterprise retail/ecommerce customers.

The Mid-Market Customer Success Manager is tasked with working with our growing customer base and working closely with cross-functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities. You will have a big hand in everything we do from re

Graduate Customer Success Manager. You’ll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company’s product or service.

A leading Customer Success firm is looking for a part-time contractor in the UK or Ireland. Candidates should have 2–3 years in Customer Success or Technical Account Management, excellent communication skills, and familiarity with API documentation and marketing automation tools. The role involves

In addition, you’ll help the project leads at our customers setting up the right processes, roles and responsibilities to integrate SAM4 notifications into their daily operations. To proactively set up processes and governance structures with customers that help embed SAM4 into their daily operati

Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and company. Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible

A leading analytics firm in the UK is seeking a Senior Customer Success Manager to enhance customer relationships and drive value from their analytics platform. This role integrates strategic advisory and account management responsibilities, focusing on customer success, adoption, and retention in a

A leading customer feedback platform in Greater London is seeking a Customer Success Manager to oversee client retention and revenue growth. The ideal candidate will have over 4 years of customer success experience, strong communication skills, and a proven track record in account management.

Align with internal collaborators such as Account Managers, Sales Specialists, Solutions Consultants, and Product Marketing to guide the customer through a successful launch, adoption, and value realization. Identify customers with deployment risk and partner with an Account Manager to build and imp

As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure cus

A leading fintech company based in the UK is seeking a Customer Success Manager to lead a high-performing team responsible for managing strategic relationships. The position offers a unique opportunity to influence customer success strategies and drive revenue growth.

Our Customer Success team partners with hyperexponential’s largest and most complex customers to drive measurable value and long‑term adoption of the hx platform. Led high‑impact customer engagements (QBRs, workshops, value assessments) that resulted in increased product adoption and customer

We’re looking for a passionate and dedicated Customer Success Manager to join our team. Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. Proven experience in a B2B customer success (1‑2 years de

Product Adoption: Drive successful adoption, provide guidance, train on new features, and analyse customer success metrics to identify improvement opportunities. Experience in a customer success or similar role. Your primary focus is to ensure that i6 customers achieve their desired outcomes using t

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. Identify upsell opportunities and support value realization across the customer lifecycle.

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. This role sits at the intersection of customer success, product, and commercial growth. Own customer success from

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. Work closely with our customers’ various stakeholders to help them change their workplace and achieve their individual and business goal

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. Customer Success, Sales, Account Management, or similar) with a strong track record of building relationships and delivering value to customers. The Customer Success group a

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. You will have a big hand in everything we do from expanding our post‑sales customer jour

The successful candidate will have over 5 years in customer success management, strong analytical skills, and familiarity with CRM tools like Salesforce. A leading recruitment platform is seeking a Customer Success Manager to enhance client value through data-driven strategies.

This role involves overseeing a team of Customer Success Managers, focusing on enhancing customer engagement and satisfaction. A leading sustainability solutions provider in Greater London seeks a Manager of Customer Success fluent in German. The successful candidate will have 5-8 years of experienc

In the role of Customer Success Manager## Customer Relationship Management:* Develop and maintain strong relationships with assigned ezyVet corporate/key strategic accounts, acting as a trusted advisor and primary point of contact. Customer Success and Adoption:*** Collaborate with Implementatio

As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. Customer Success Manager - Retail / SaaS. Our innovative technology bridges physical and digital retail to deliver seamless and high-performing customer experiences.

A leading tech company is seeking a Customer Success Manager fluent in Italian and English to build strong relationships with key accounts and drive software adoption. Responsibilities include developing customized success plans and collaborating with teams to ensure successful deployments. Experien

A leading delivery service company in Greater London is seeking a Customer Success Manager who speaks French or Italian. Ideal candidates have over 3 years of experience, excellent communication skills, and a passion for customer success. This position involves managing customer relationships, ensur

Join Greg's List - DC as a Customer Success Manager for Digital/Marketing Cloud. Customer Success Manager, Digital/ Marketing Cloud. Help customers achieve business goals and outcomes on the Salesforce platform by coordinating the completion of the Signature Success catalog of services and providing

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer-centric mindset and are motivated to ensure customers feel supported, valued and are set up

A leading recruitment agency is seeking an experienced Customer Success Manager to join a dynamic AI AdTech SaaS platform. The role involves driving success for top global brands by building and optimizing marketing campaigns across major platforms like Amazon and Walmart.

You create exceptional experiences for customers, ensuring they remain engaged and successfully use Xeneta’s services. Xeneta, your objective is to manage a portfolio of assigned accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global e

The Customer Success Manager serves as the key point of contact for S-RM’s corporate customers utilising S-RM's Polus suite of managed cyber services solutions. Ultimately, the Customer Success Manager is responsible for maintaining and growing the revenue from S-RM’s Polus managed services cust

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. Lead high-touch success plans for top accounts, serving as both b

As a Manager of Customer Success at Anthropic, you’ll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. Directly manage and develop a team of 5‑8 Customer Success Managers supporting stra

This Customer Success Manager is different: you’ll be on‑site in our central London workspace, to collaborate closely with our founder/CEO, Product Manager, and Growth Lead. Customer Success, Account Management, or another senior customer‑facing role. Join us as our first Customer Success Mana

A fintech company in Greater London seeks a Customer Success Manager to drive adoption and enhance customer experiences.

An opportunity to contribute to the growth and direction of our Customer Success program, building out best‑in‑class playbooks and processes. Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities. Expe

A leading healthcare technology firm is seeking a Customer Success Manager to remotely manage UK customers while requiring in-office attendance one day a week. The role focuses on driving revenue growth and ensuring customer satisfaction through high-quality onboarding and support.

A leading AI solutions company in the UK is seeking a Customer Success Manager for the Mid-Market segment.

Customer Success Account Manager, Disclosure Services. The Account Manager is responsible for directly servicing and ensuring the success of a portfolio of Reporter Services members and other customers benefitting from disclosure services (e. Ensure the timely and accurate delivery of disclosure ser

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre-existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. We're looking for additional Customer Success Managers to play a

Work as a projcct manager alongside the customer and internal teams to establish an onboarding plan and define success criteria for new customers. Experience with executing and tracking results tied to customer escalations, customer renewals, and customer expansion opportunities. You care about deli

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Customer Success Manager – DACH. Sign in to set job alerts for “Customer Success Manager” roles.

The Customer Success Manager is a crucial ambassador for our clients. The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value – leading to retention of existing client relationships and revenues at scale. Experience in custom

Customer Success, Account Management, or a similar customer‑facing role in B2B SaaS. You’ll work closely with Sales, Product, and Marketing to drive adoption, retention, and expansion while defining what world‑class customer success looks like as we scale. Experience shaping customer success p

We’re looking for a Customer Success Manager who will partner with strategic accounts to drive adoption, uncover use cases, and champion outcomes that influence growth, retention, and overall success of our Enterprise business. Support account strategy by helping customers adopt core features, imp

Candidates should have 2-3 years in customer success or account management and excellent communication skills. A tech startup is seeking an Engagement Manager in London.