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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales.

Responsibilities include overseeing implementation processes and ensuring customer satisfaction.

Birdeye is looking for experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that

Customer Success, Account Management, or similar customer-facing roles, with a focus on relationship management, retention, and growth. We are looking for someone with great technical awareness, customer success and customer growth experience!. In this position you will oversee the deployment of sof

As our first UK‑based Customer Success Manager, your focus will be to ensure customer success with FoodOp while helping us build a market‑leading position in the UK. We care more about your ability to solve problems and build strong customer relationships than about the number of years you’ve

The Customer Success Manager (CSM) is accountable for the overall retention and growth revenue with a portfolio of key clients. Proven track record in customer success, account management, or a similar role. Take ownership of customer relationships, ensuring the execution of our value proposition an

Experience in Customer Success or Account Management handling complex B2B SaaS products, ideally within regulated sectors. High-ownership opportunity to help shape and build the Customer Success function from the ground up at an early-stage company. Manage the full customer lifecycle, acting as the

You have proven experience in providing consistently first‑class customer service to customers, remaining calm and measured even when dealing with demanding individuals. The Operations team is responsible for the on‑boarding and implementation of our technology across new customers, as well as e

A leading communication and broadcast company is seeking a Customer Success Manager to enhance customer satisfaction and manage key accounts effectively. Candidates should have substantial experience in customer success management and strong interpersonal skills.

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day‑to‑day support that enables our customers to operate and grow. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new wa

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. Join to apply for the Customer Success Manager role at Bottomline. You will measure a

A leading educational technology company in the United Kingdom is seeking an experienced Customer Success Manager to drive user adoption of their automotive e-learning solutions. The successful candidate will work closely with schools, providing training and support to educators while ensuring insti

As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value reali

A leading fintech company in the UK is looking for a Customer Success Manager to ensure client satisfaction and drive account growth.

A leading provider in the sports industry is seeking a Customer Success Manager to manage relationships with top-tier clients including publishers and broadcasters. Ideal candidates will have at least 7 years of experience in a customer success role, excellent communication skills, and a strong unde

A leading technology and logistics company in Greater London seeks a Customer Success Manager to enhance customer satisfaction and retention. This role involves managing customer relationships, developing success plans, and providing technical solutions. Ideal candidates have extensive experience in

As a Customer Success Manager at Orbital, you’ll own the end-to-end success of a portfolio of customers - ensuring they achieve clear, measurable value from our products and become long-term advocates. This role is ideal for someone in the mid stages of their customer success career who wants real

Technical Customer Success Manager. This role sits within our Customer Success organization and blends strategic account leadership with hands‑on technical problem solving. Proven success owning enterprise customer relationships and driving adoption, performance, and growth.

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. The Customer Success group acts as the “voice of the customer” to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnerin

A leading digital investigation software company is seeking a Digital Customer Success Manager to enhance customer experiences through engagement strategies and data analytics. This role involves optimizing customer touchpoints, moderating community discussions, and creating tailored content for var

We’re looking for a passionate and dedicated Customer Success Manager to join our team. Proven experience in B2B customer success (1–2 years depending on company type). Your role will focus on ensuring our members achieve their goals났결 getmaximum value from our offerings, working closely wit

Identify growth opportunities and collaborate with Account Managers to expand customer accountsEncourage and support satisfied customers to become advocates through referrals, case studies, and testimonials. Scaled Customer Success Manager (CSM). Scaled Customer Success Manager.

A leading software framework company in the United Kingdom is seeking a Customer Success Manager to enhance customer experiences and boost business value. The ideal candidate will have a technical background and at least 3 years of customer-facing experience, demonstrating exceptional communication

A leading SaaS company in London is seeking a Customer Success Manager to manage relationships and drive product adoption for global brands. Candidates should have 2-3 years of experience in SaaS Customer Success or Account Management, showcasing excellent communication and relationship-building ski

As part of continuing to develop our successful UK operations and fuel our growth, we are seeking a driven Customer Success Manager to join our existing Hypergrowth Segment. As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each c

Principal Customer Success Manager - Luxury Fashion. With a team of 300+ Engineers, Product Managers and Customer Success professionals, we are dedicated to democratizing AI. Customer Success, Partnerships, Engagement Management, Account Management, and/or Product Management.

A leading regulatory intelligence firm in Greater London is seeking a Customer Success Manager to enhance client experiences within the gambling and payments industry. You will build strong relationships, identify opportunities for account expansion, and ensure customer satisfaction. The role demand

We’re looking for a Customer Success Manager to join our Customer Experience team to own a portfolio of customers, drive adoption, deliver measurable outcomes, and scale proactive relationship management and data-driven interventions. Customer Success Manager - Denmark at Pleo. Hiring Manager Inte

Mid Level Customer Success Manager/Account Manager. You have relevant experience in Customer Success and/or Sales and/or Project Management in a fast‑paced tech company. Act as a consultant to some of our highest‑tier customers; building CSPs, monitoring value realisation and preparing & present

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success Manager (Dutch Speaker). Customer Success experience in the SaaS industry,

Customer Success Manager at Insurtech Insights. Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated, and extremely driven people? If so, you might be our next Customer Suc

This role involves retaining and growing customers through consultancy, technical expertise, and outstanding support. Applicants should have a track record in digital strategy, experience working with senior stakeholders, and a customer-centric approach. A leading fintech company is seeking a Talent

A fast-growing technology company in London is seeking an Enterprise Customer Success Manager to manage top-tier enterprise accounts. You will leverage your strong analytical skills to drive customer growth and satisfaction, ensuring the successful adoption of new features while collaborating across

Our Privacy Statement & Cookie PolicyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ197158Customer Success Manager (CSM)**OverviewThomson Reuter

A progressive software company is looking for a Customer Success Manager in Greater London. Ideal candidates will have prior experience in customer success within a B2B SaaS environment, strong project management skills, and be highly organized. The role involves overseeing the entire customer lifec

Are you ready to be a part of it? This is your chance! We’re hiring for Strategic Customer Success Manager, Enterprise. Customer Advocacy: Act as the voice of the customer within Semrush, advocating for any improvements or enhancements based on customer needs and feedback. Strategic Customer Succe

Customer Success for a B2B SaaS Product. This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and build relationships with an impressive roster of enterprise brands. Customer Service, Strategy/Planning, and Consulting.

A leading technology firm in robotics and AI is looking for a Customer Success Manager to enable and support customer adoption post-sales. The ideal candidate will engage with enterprise customers to ensure high retention and account growth while developing trusted relationships.

Customer Success Manager, Startups. Serve as a key advisor to a broad range of customers across different industries, roles.

This leadership role will see you overseeing Customer Success teams across EMEA, with a core focus on driving the adoption of DevOps practices through a market‑leading platform. You’ll manage both managers and individual contributors, define regional strategy, and act as a technical mentor while

As a Customer Success Manager, you will focus on reducing churn within our customer base and assist Key Account directors with Upsells and Uplifts, thereby increasing the annual revenue of the client. Ensure the customer is receiving the appropriate level of service as contractually agreed and defin

A leading technology company in the UK is looking for a Customer Success Manager to build strong client relationships and ensure the effective delivery of services.

Helping build the customer success team. Ideally, you’ll have experience in customer success for a software product. When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product imp