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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

Experience and skills:*** 5+ years of customer advocacy and engagement experience in an Enterprise SaaS customer success team working with Fortune 100 companies and their executives* Owning a book of business of 4-6 Strategic customer accounts* Increase customer satisfaction, adoption, and retention

A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. Candidates should have at least 2 years of experience in a Customer Success role within a SaaS or Tech environment. This role is key to guiding cl

To take ownership of customer value delivery, driving adoption of SAM4 insights on asset health and energy optimisation. To orchestrate internal Samotics specialists’ support to ensure customers receive the right expertise when they need it. Manage relationships with customers’ maintenance and o

Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and company. Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible

A leading analytics firm in the UK is seeking a Senior Customer Success Manager to enhance customer relationships and drive value from their analytics platform. This role integrates strategic advisory and account management responsibilities, focusing on customer success, adoption, and retention in a

A leading customer feedback platform in Greater London is seeking a Customer Success Manager to oversee client retention and revenue growth. The ideal candidate will have over 4 years of customer success experience, strong communication skills, and a proven track record in account management.

Align with internal collaborators such as Account Managers, Sales Specialists, Solutions Consultants, and Product Marketing to guide the customer through a successful launch, adoption, and value realization. Take responsibility for the customer’s overall success with Adobe’s Creative Cloud platf

As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure cus

A leading fintech company based in the UK is seeking a Customer Success Manager to lead a high-performing team responsible for managing strategic relationships. The position offers a unique opportunity to influence customer success strategies and drive revenue growth.

Our Customer Success team partners with hyperexponential’s largest and most complex customers to drive measurable value and long‑term adoption of the hx platform. Collaborated effectively with Sales, Product, and Delivery teams to drive customer success and resolve complex challenges. The team v

We’re looking for a passionate and dedicated Customer Success Manager to join our team. Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. Proven experience in a B2B customer success (1‑2 years de

A fast growing Tech Start-up in Greater London is seeking a Senior Customer Success Manager to manage and grow customer accounts while ensuring high renewal rates.

Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. The Customer Success group acts as the "voice of the customer" to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering wi

As a Customer Success Manager in Claroty, you will own the customer's happiness and you lead the path to success with Claroty. You will be the primary point of contact for our top‑tier customers, nurturing relationships with all levels (senior executives included), and ensuring the successful adop

The successful candidate will have over 5 years in customer success management, strong analytical skills, and familiarity with CRM tools like Salesforce. A leading recruitment platform is seeking a Customer Success Manager to enhance client value through data-driven strategies.

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. Lead strategic initiatives to improve our Customer team processes including projects such

Product Adoption: Drive successful adoption, provide guidance, train on new features, and analyse customer success metrics to identify improvement opportunities. Experience in a customer success or similar role. You will play a pivotal role in helping customers maximise the value they get from the i

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, dev

In the role of Customer Success Manager## Customer Relationship Management:* Develop and maintain strong relationships with assigned ezyVet corporate/key strategic accounts, acting as a trusted advisor and primary point of contact. Customer Success and Adoption:*** Collaborate with Implementatio

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer-centric mindset and are motivated to ensure customers feel supported, valued and are set up

A leading tech company is seeking a Customer Success Manager fluent in Italian and English to build strong relationships with key accounts and drive software adoption. Responsibilities include developing customized success plans and collaborating with teams to ensure successful deployments. Experien

A leading delivery service company in Greater London is seeking a Customer Success Manager who speaks French or Italian. Ideal candidates have over 3 years of experience, excellent communication skills, and a passion for customer success. This position involves managing customer relationships, ensur

Customer Success Manager, Digital/ Marketing Cloud. Join Greg's List - DC as a Customer Success Manager for Digital/Marketing Cloud. Communicate the value of Signature Success and ensure all collaborators understand it so customers continue to renew.

Experience working with customers and the entire customer lifecycle as a CSM, ideally from the ocean freight, supply chain, or logistics industry. Xeneta, your objective is to manage a portfolio of assigned accounts and drive customer success and revenue in that territory to meet the company’s vis

A leading recruitment agency is seeking an experienced Customer Success Manager to join a dynamic AI AdTech SaaS platform. The role involves driving success for top global brands by building and optimizing marketing campaigns across major platforms like Amazon and Walmart.

The Customer Success Manager serves as the key point of contact for S-RM’s corporate customers utilising S-RM's Polus suite of managed cyber services solutions. Ultimately, the Customer Success Manager is responsible for maintaining and growing the revenue from S-RM’s Polus managed services cust

Customer Success, Account Management, or a similar customer‑facing role in B2B SaaS. You’ll work closely with Sales, Product, and Marketing to drive adoption, retention, and expansion while defining what world‑class customer success looks like as we scale. Experience shaping customer success p

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and

As a Manager of Customer Success at Anthropic, you’ll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. Directly manage and develop a team of 5‑8 Customer Success Managers supporting stra

As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. Customer Success Manager - Retail / SaaS. Interview with your future manager.

A fintech company in Greater London seeks a Customer Success Manager to drive adoption and enhance customer experiences.

An opportunity to contribute to the growth and direction of our Customer Success program, building out best‑in‑class playbooks and processes. Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities. Rene

This Customer Success Manager is different: you’ll be on‑site in our central London workspace, to collaborate closely with our founder/CEO, Product Manager, and Growth Lead. Join us as our first Customer Success Manager and help charities unlock financial freedom! 🚀. Customer Success, Account

A leading healthcare technology firm is seeking a Customer Success Manager to remotely manage UK customers while requiring in-office attendance one day a week. The role focuses on driving revenue growth and ensuring customer satisfaction through high-quality onboarding and support.

A leading AI solutions company in the UK is seeking a Customer Success Manager for the Mid-Market segment.

The Account Manager is responsible for directly servicing and ensuring the success of a portfolio of Reporter Services members and other customers benefitting from disclosure services (e. Customer Success Account Manager, Disclosure Services. This role involves ensuring customer satisfaction through

Work as a projcct manager alongside the customer and internal teams to establish an onboarding plan and define success criteria for new customers. Experience with executing and tracking results tied to customer escalations, customer renewals, and customer expansion opportunities. You care about deli

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Customer Success Manager – DACH. Sign in to set job alerts for “Customer Success Manager” roles.

The Customer Success Manager is a crucial ambassador for our clients. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. The Customer Success team is responsible for onboarding new clients and helping them use our products, so the

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre-existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. We're looking for additional Customer Success Managers to play a

We’re looking for a Customer Success Manager who will partner with strategic accounts to drive adoption, uncover use cases, and champion outcomes that influence growth, retention, and overall success of our Enterprise business. Our Customer Success team works with high‑impact Enterprise customer

A healthcare technology company is seeking a Customer Success Manager to enhance customer relationships and ensure successful onboarding.