Customer success manager jobs in London - Page 13Create job alerts

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer-success framework. We’re looking for a collaborative, hands-on leader to partner with our Chief Operating Officer in scaling Syntasso��

We are looking for a Customer Success Manager (CSM) to join our Customer Success team. As a Customer Success Manager, you will be responsible for some of the biggest, most important, customers of Redis. Customer Success) for enterprise software.

As our first UK-based Customer Success Manager, your focus will be to ensure customer success with FoodOp while helping us build a market-leading position in the UK. We are looking for a Customer Success Manager (CSM) to be part of our market-entry team in the UK. We care more about your ability to

A leading marketing technology company in London is looking for a Customer Success Manager to manage mid-market business customers. The ideal candidate has 1-2 years of experience in customer success, strong organizational skills, and familiarity with Salesforce. In this role, you will cement relati

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

A leading digital experience platform in the UK is seeking a Customer Success Manager to work with EMEA customers, ensuring they maximize value from the platform. The role involves driving customer programs, aligning value expectations, and fostering strong customer relationships. Ideal candidates w

Customer Success Manager, Account Manager, or similar role. At Affinity, we’re passionate about our customer's success and looking for strategic, results-driven CSMs. Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients.

We are looking for a driven individual to join our team as the third Customer Success Manager, Midmarket on our UK team to fully manage our mid-market business customers. Our success is defined by our customers success. You will work to help refine and improve our customer success processes and pl

A leading engagement platform in the United Kingdom is seeking an Account Manager to enhance customer satisfaction through strategic support. The role requires excellent communication skills and the ability to analyze data for improving customer relationships.

A leading financial technology platform in the UK seeks a Customer Success professional to enhance client relationships and drive growth.

Technical Customer Success, Customer Success Management, SaaS, or related fields; including project leadership, technology consulting, technology solutions development, or technical/solutions architecture. Job title: Customer Success Manager, Marketing Cloud. Help customers achieve their business go

Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Onboarding & Training, Product Support and Customer Success. Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or e

Founding Customer Success Manager. As the first Customer Success hire, you will build the function from scratch, working directly with founders and finance leads at ambitious companies. Design and own the end-to-end customer success lifecycle including onboarding, engagement, and retention strategie

We are looking for a highly motivated Customer Success Manager to drive the success of our premium-tier customers. Collaborate internally to share customer feedback, inform product improvements, and contribute to overall customer success strategy. Customer Success Manager – Circle Plus – United

A cybersecurity firm in Greater London is looking for an experienced Customer Success Manager to focus on public sector customers. The ideal candidate should have over 3 years of experience in Customer Success, preferably in B2B SaaS or Cyber Security. Responsibilities include managing a customer po

You will act as a trusted advisor to customers and as the voice of the customer internally, influencing product, process, and organizational improvements. Customer Success, Account Management, or Consulting. Prepare, document, and maintain customer success plans, tracking progress and measuring outc

We are looking for a Manager of Customer Success UK, Ireland & France to lead local teams that work closely with our customers and community, walking them along their journey of building and scaling their DevOps practices, and drive them to stronger adoption of JFrog solutions. Leadership & Team Dev

Technical Success, Customer Success, Solutions Engineering, Implementation, or similar roles within SaaS or enterprise software. Our London team is growing, and we are looking for an experienced Customer Success Manager to join us!. Maintain continuous communication with customers, aligning technica

As Vanta’s Customer Success Manager within the Customer Success Advisory, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. As Vanta’s Customer Success Manager within the Customer Success Advisory (our

A leading AI development firm is looking for a Customer Success Manager based in EMEA. This role involves forming strategic partnerships with complex customers, helping them maximize the use of AI solutions. Candidates should have over 6 years of customer-facing experience, a technical understanding

Customer Success Manager page is loaded## Customer Success Managerlocations: London Officetime type: Full timeposted on: Posted Todayjob requisition id: JR101165Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Job

A leading SaaS security company is seeking a Customer Success Manager based in London. You will guide customers through their security and compliance journeys, ensuring their success and satisfaction with Vanta's solutions. Responsibilities include onboarding, monitoring customer health, and collabo

A leading SaaS company in the Greater London area is seeking a Senior Customer Success Manager to enhance client relationships and drive business value. Candidates should have over 3 years of experience in Customer Success or Account Management within a SaaS environment, strong communication skills,

A leading investment software firm in the UK is seeking a Customer Success Manager to oversee client implementations for top investment firms.

Smarsh is seeking a Strategic Customer Success Manager to join our Enterprise Customer Success organization. Identify best practices and coach throughout Customer success team. BA/BS degree in business/technology or comparable experience and 5+ years’ experience in customer success.

A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. Candidates should have at least 2 years of experience in a Customer Success role within a SaaS or Tech environment. This role is key to guiding cl

A proven track record of supporting solution launches and engaging with senior customer stakeholders to ensure ongoing success. Mapping organisational challenges, training and development needs and co‑developing solution content, creating proposals together with Account Managers & Account Director

A leading cybersecurity firm in Greater London is seeking a Customer Success Manager. The ideal candidate has at least 2 years of experience in Customer Success, preferably in the security sector, and strong communication and problem-solving skills. You will be pivotal in guiding customers through t

As a Customer Success Manager, you will act as a strategic advisor to Shield's customers, guiding them to achieve measurable business outcomes and maximize the value of the Shield platform. In this key role, you will be the strategic owner of customer health and a trusted advisor to Shield's enterpr

A leading global financial platform is seeking a Customer Success Manager to foster customer relationships, promote product utilization, and drive growth through engagement. The ideal candidate will bring over 2 years of experience in account management or customer support, coupled with strong commu

The Customer Success Manager (CSM) will be UK-based, covering the UK and Rest of World, and will be responsible for driving revenue growth across established and emerging global markets, customer satisfaction and retention. SaaS, customer success, or related implementation roles. This role manages s

You have experience as a Customer Success Manager in SaaS or other tech‑enabled services. Coordinating the successful installation of Teton’s hardware on‑site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seam

As a Customer Success Manager for Corporate Traveller, your purpose will be to drive customer profitability, retention, and growth. Our mission is to make end to end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision‑makers, travellers and b

We are looking for a Customer Success Manager who has experience doing this role (3-5 years), managing SaaS customers to maximise renewals. This is a hybrid customer success and insights role. Client Success & Relationships.

Customer Success & Renewals Manager, Mid-Market, EMEA. With 700+ customers in 58+ countries, strong product‑market fit, and world‑class investor support, we’re scaling fast and defining a new category in real time. We stay close to our customers — from leadership to engineers — and work to

Join as the second Customer Success team member and help the business build a best-in-class customer retention! Reporting into the Head of Customer Success, you’ll focus on onboarding, adoption, renewals, and upsells – driving both customer outcomes and commercial growth. Customer Success Manage

A leading social impact company in London is looking for a Customer Success professional to build relationships and drive adoption of their innovative AI products. You'll be instrumental in securing expansions for the product and advocating for customer needs, all while contributing to significant s

You have proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals. The Operations team are responsible for the on-boarding and implementation of our technology ac

Experience and skills:*** 5+ years of customer advocacy and engagement experience in an Enterprise SaaS customer success team working with Fortune 100 companies and their executives* Owning a book of business of 4-6 Strategic customer accounts* Increase customer satisfaction, adoption, and retention

As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands. Exciting opportunity for an experienced Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as they continue to scale their

We are looking for an experienced Customer Success Manager/Account Manager to partner with our ever-growing customer base. You'll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. What makes

The Customer Success Manager is the strategic and operational partner for clients using the WPP Open Pro marketing platform. Blending customer success, campaign delivery, account management and creative production experience, the CSM delivers proactive, high-quality service with a ‘let me take car

We are looking for an experienced Customer Success Manager/Account Manager to partner with our ever‑growing customer base. You’ll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. Many of

Senior Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing multiple stakeholders. Serve as the trusted point of contact for MarqVision customers throughout the lifecycle, beginning from the point of sa

As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each customer is facing, and how Attensi’s product suite can maximize impact for them. As part of continuing to develop our successful UK operations and fuel our growth, we are s

Own a portfolio of enterprise customers, ensuring successful onboarding, adoption, and ongoing satisfaction. Develop success plans aligned with customer objectives. Work closely with Product, Support, and Sales teams to deliver a seamless customer experience.

The Customer Success Manager is a crucial ambassador for our clients. The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value – leading to retention of existing client relationships and revenues at scale. Proficiency with CRM