Customer success manager jobs in London - Page 18Crear alertas

We partner with ambitious brands, from global leaders to fast-scaling startups, to build and grow e-commerce stores that engage, convert, and inspire customers.

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your cus

A leading global HR platform in the UK is seeking a Customer Success Manager to drive engagement for SMB clients. The role involves managing a portfolio of customers, leveraging AI tools for communication, and hosting enablement programs to enhance customer experience.

A dynamic tech start-up is seeking a Senior Customer Success Manager to join their team in London. Candidates should have solid experience in customer success or account management, particularly in SaaS or B2B sectors. This remote role focuses on retaining and growing the existing customer base thro

A leading recruitment agency is seeking an experienced Customer Success Manager to join an AI AdTech Retail Media platform in Greater London. The role involves leveraging Retail Media expertise to drive success for global brands through data-driven campaign management, primarily on Amazon.

As a Customer Success Manager, you will focus on reducing churn within our customer base and assist Key Account directors with Upsells and Uplifts, thereby increasing the annual revenue of the client. Ensure the customer is receiving the appropriate level of service as contractually agreed and defin

Candidates should have 2-3 years in customer success or account management and excellent communication skills. A tech startup is seeking an Engagement Manager in London.

An innovative EdTech business is seeking an experienced Customer Success Manager in Greater London to drive sales performance and develop high-value client relationships.

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. B2B customer success, account management or a related role, ideally in financial services, banking or fintech. Demonstrated success in customer retention and driving

A global information leader is seeking a Customer Success Manager to drive customer engagement and retention in Greater London. This role emphasizes the importance of building strong relationships and ensuring customers achieve their strategic objectives using the full product portfolio. Ideal candi

A leading Insurtech firm in Greater London is seeking a Customer Success Manager with expertise in Marine Insurance. Ideal candidates will have experience in Customer Success within Insurtech environments and the ability to engage with senior stakeholders.

A leading AI solutions provider is seeking a Customer Success Manager to manage enterprise customer relationships. The ideal candidate has 4-8 years of experience in Customer Success or Account Management in a SaaS or AI-driven environment and possesses strong communication skills to convey business

A health-tech company in the UK is seeking a Customer Success Manager to ensure clients derive maximum value from their solutions. The successful candidate will manage customer accounts, drive product adoption, and advocate for client needs. Strong relationship-building skills and a customer-focused

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

Customer Success Manager (£45k‑£50k + Equity) – Jack & Jill. We’re looking for an early‑stage Customer Success Manager to join our well‑funded healthtech SaaS platform based in London. Possesses 3‑5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business.

A cybersecurity company is seeking a Customer Success Manager to lead customer relationships, ensuring satisfaction and successful product adoption. The ideal candidate will manage customer journeys and collaborate across departments to enhance user experience.

As an Enterprise Customer Success Manager at CyberArk, you will build key relationships with your customer base to ensure the CyberArk product implementation is completed successfully. Experience building and maintaining relationships, with a goal to mitigate customer churn and drive successful rene

A leading cybersecurity solutions provider is looking for a Customer Success Manager to enhance customer relationships and improve the onboarding process. Responsibilities include onboarding customers, facilitating trainings, and advocating for customer needs across various teams.

A forward-thinking AI video solution provider based in the UK is seeking a Customer Success Manager to drive retention and engagement for mid-market clients. This role requires managing automated onboarding and identifying churn risks while creating impactful customer success programs. Ideal candida

Strategic Customer Success Manager. Experience with customer journey orchestration and success planning in a high-ACV SaaS environment. In-person customer engagement is a key part of this role's success.

A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. The ideal candidate has experience in customer success within the wealth tech sector and is familiar with AI technologies. You will serve as the main contact for customer

As a Customer Success Manager, you’ll own the full customer lifecycle — from onboarding to renewal — and ensure our customers achieve measurable adoption, retention, and ROI. Collaborate closely with Customer Success leadership to help build, refine, and scale and Customer Success organization

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. Enterprise Customer Success Manager. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portf

A global travel service provider is looking for a passionate Customer Success Manager in London to enhance client profitability and retention. Candidates should have experience in customer account management and excellent communication skills.

Scaled Customer Success Manager. You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience. Previous experience as a Customer Success Manager is a major plus.

Our success is driven by the success of our customers, and we’re looking for a new Customer Success Manager passionate about supporting our customers in realizing their climate goals. Collaborating and working in tandem with the Sales and Product team to orchestrate the necessary resources to fost

A leading financial technology firm is seeking a Customer Success Manager to oversee customer portfolios and ensure they achieve their desired outcomes. Candidates should have experience in a Customer Success role within a SaaS environment and possess strong communication and problem-solving skills.

Be conscientious – Do the right thing for investors, customers, and colleagues. Configure new customer accounts, including site provisioning, feature configuration, and customisation. Understand customer use cases and help them get the most value from our platform.

Understand Customer Needs: Build partnerships and become a trusted advisor to deeply understand customer needs and collaborate with sales, product, operations, and IT teams to support these demands. Nurture Client Relationships: Onboard, train and collaborate with our clients to ensure customer sati

You have experience as a Customer Success Manager in SaaS or other tech‑enabled services. Coordinating the successful installation of Teton’s hardware on‑site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seam

We’re looking for a dynamic and customer-focused Customer Success Manager (CSM) to join our growing team. Vacancy Name Customer Success Manager. As one of the first members of our new Customer Success capability, you’ll play a vital role in shaping how we engage, support, and grow our relationsh

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions D

We are looking for a driven and passionate Customer Success Manager (CSM) to partner with Kaltura’s higher education customers across the United Kingdom and Europe and ensure they achieve lasting, measurable success with our platform. Work closely with customers to define success criteria, KPIs, a

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

A leading healthcare technology company in the UK is seeking a Customer Success Manager to guide SMB customers through onboarding and platform adoption. The ideal candidate will have 2-4 years in customer success or operations, ensuring robust relationships and support for customers' long-term succe

The customer success manager will work closely with Account Managers helping them to deliver planned growth by ensuring high levels of customer satisfaction. Proven work experience (3 years +) as a Customer Success Manager or similar role (e. Frontends solutioning communication with customers design

You will be accountable for managing the success of the full customer lifecycle and demonstrating best practices by consistently executing with excellence our standard processes and procedures and modeling and ensuring adoption for direct reports, if applicable. Equally comfortable liaising with C-l

Senior Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing multiple stakeholders. This role is a part of our Global Customer Success Team. Serve as the trusted point of contact for MarqVision customers

Previous experience as a Customer Success Manager is a major plus. Scaled Customer Success Manager. You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience.

As a Customer Success Manager, Growth at Contentful you will work directly with our EMEA customers to maximize value from our platform and deliver a stellar experience. Customer Success Management or Account Management). Customer‑first mindset, winning by helping customers succeed.

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. Join to apply for the Customer Success Manager (SMB) role at Heidi. You have a customer‑centric mindset and ar

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product and Engineering through a consistent customer‑success framework. Evolve and scale the Customer Success function, building repeatable processes, runbooks, and engagement models inform

Magnet Forensics is seeking a highly experienced, strategic, and customer‑obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high‑value, and mission‑critical customers. The mission of the Flagship Customer Success Manager is to protect and gro

A VC-backed healthtech startup in London seeks a Customer Success Manager to take ownership of customer outcomes and foster long-term relationships with clients. In this role, you will drive adoption and retention of technology solutions, utilizing product data to resolve issues and define success m

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

A healthcare technology company in London is seeking an SMB Customer Success Manager to guide new customers through onboarding and ensure successful adoption of their platform. Candidates should have 2-4 years of experience in customer success, strong organizational skills, and a customer-centric ap

A global technology company is seeking a Customer Success Manager in London to enhance customer engagement and drive growth. The ideal candidate should have 3-5 years of SaaS Customer Success experience and excellent communication skills. You will foster long-term relationships, acting as a strategi