Customer success manager jobs in United Kingdom - Page 12

Job Title - National Account Manager • Sector Consumer Health (Allergy, Pain Relief, Gastro etc), • Ideal location South of England or Midlands, • Salary £45,000 to £50,000 dependent on experience, • Uncapped bonus, • 25 days Holiday plus Bank Holidays We are seeking a motivated and results-driven National Account Manager to join our clients team in the Consumer Health sector. Experience of selling Medicines to Pharmacy Wholesalers or Supermarkets such as Tesco, Asda, Sainsburys The ideal candidate will be passionate about building lasting relationships and driving business growth through innovative strategies and exceptional service delivery. This role offers the opportunity to contribute to the long-term success of our organization by engaging with both established and new business partners. If you are ready to take on a dynamic role where you can make a significant impact, apply now to join our team and help us achieve new heights in the Consumer Health sector! Responsibilities • Develop & foster relationships with business partners established & new to ensure long-term success., • Drive new distribution through sales and profit within the OTC/Consumer Health sector., • Identify and implement strategies to improve quality of service, productivity and profitability., • Conduct regular business review meetings with the customers (travelling within UK is expected)., • Liaise with company management to support and implement growth strategies., • Co-ordinate and manage customer service projects and initiatives, • Ensure budget requirements are met., • Identify NPD opportunities and drive effective communication of own label NPI., • Forecasting & EPOS sales analysis., • Understanding & implementing MHRA artwork procedures, • Using customer portals to upload information, • Creation of JBPs (Joint business plans), • Any other task which may be asked of you to fulfil your role Required Skills and experience • Ideally 2-3 years experience in Account Management and B2B sales or procurement within a similar industry, such as Pharma, NutriPharma or veterinary., • Commercial understanding of OTC, GSL, P & POM categories, • Working in a highly regulated field, • Customer Service Focus

Pear Recruitment – Operations Manager Location - Cheshunt Salary - £45,000 OTE £55,000 - £80,000 Hours - Mon - Fri 8:45am - 6:00am Full licence and own Car required As our client expands, they are looking for a vibrant person to join their team as Operations Manager. This is a full-time role, working Monday to Friday 08.45 -18:00 based in their Cheshunt branch. This is a great opportunity for someone with all round Property experience looking to become an integral part of this great team. The Operations Manager is responsible for optimising the day-to-day running of the estate agency business, ensuring systems, processes, compliance, and performance tracking are operating effectively. The role supports department leaders by improving efficiency, visibility, and consistency across the business, without direct line management of Lettings or Sales Managers but assisting the directors with duties to include this. Organisation is the key to success in this role! Duties & Responsibilities: Operational Oversight Oversee daily operational workflows across the different departments in the business. Ensure consistency in processes, systems usage, and service delivery Identify inefficiencies and implement improved ways of working Act as the central point for operational coordination across departments Performance & Reporting Track and report on KPIs (revenue, pipeline, conversions, voids, arrears) Build and maintain dashboards and performance reports Provide insight and recommendations to senior leadership Highlight risks and opportunities based on data trends Process & Systems Management Ensure accurate data input and system compliance across teams Implement automation and streamline workflows Manage relationships with Protech providers and system suppliers Compliance & Risk Ensure the business adheres to UK lettings and sales regulations Oversee internal audits and file checks Maintain up-to-date knowledge of legislation (Right to Rent, AML, deposit protection, GDPR) Support resolution of escalated compliance issues Customer Journey & Experience Map and improve the end-to-end customer journey (landlord, tenant, buyer, vendor) Identify service gaps and implement improvements Monitor complaints, reviews, and feedback trends Ensure smooth inter-department handovers Financial & Commercial Support Support budgeting and forecasting processes Analyse profitability across departments and services Identify opportunities to increase revenue (fees, ancillary services) Monitor cost efficiencies and operational spend Key KPIs Accuracy and timeliness of reporting Pipeline visibility and conversion improvement Reduction in void periods and arrears Compliance audit results Process efficiency improvements Customer satisfaction / complaint reduction Skills & Experience Required Strong background in estate agency (lettings, property management, or sales) Proven operational/process improvement experience Strong analytical and reporting skills Deep understanding of UK property legislation Experience with property CRM systems Highly organised with strong attention to detail If you are interested in this Operations Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Recommend a friend* - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Job title Business Development Manager Location: Hybrid – one day at head office in Berkshire home working, travel to sites in Kent, Essex & London Salary: Basic salary £45k OTE £75k Hours: Monday to Friday, 8.30am to 5.00pm Why Join? My client is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, they provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities. Despite our fast growth, we still care about every customer, every contract and every member of staff. They pride ourselves on our attention to detail and delivery of a thorough, reliable high-quality service. The Opportunity Reporting to the Head of Sales & Marketing, they are looking for an ambitious Business Development Manager to join their expanding sales team and drive their growth even further. Your primary focus will be to build a solid pipeline of new business, establishing strong relationships with prospective clients, assisting our continued expansion. What You’ll Be Doing • Prospecting & Business Development: Spend two days a week identifying and targeting new business opportunities, • Appointments & Leads: Book a set number of qualified appointments each week, with a focus on specific geographic areas, • Lead Management: In addition to individual prospecting efforts, the company generated a significant number of inbound leads last year (circa £2.5m per BDM) which you would need to qualify and book, • Customer Site Visits: Travel to customer locations to attend meetings, survey buildings, and provide tailored quotes for cleaning services, • Negotiation & Objection Handling: Navigate objections and negotiate pricing effectively, • Relationship Building: Build lasting business relationships, managing the sales process from lead to close, • Market Insight: Stay up to date with industry trends, competitor activities, and emerging opportunities, • Collaboration: Work closely with our operations team to ensure smooth contract transitions and successful mobilisation, • Sales Maximisation: Undertake other tasks to optimise sales revenue and achieve targets. About you They are looking for an experienced Business Development Manager (preferably in the cleaning/FM sector) who thrives on challenge and enjoys the satisfaction of closing high-value deals. You will have strong communication skills, both written and verbal, Self-drive and tenacity to pursue new opportunities and possess an ability to work well as part of a team What You’ll Need • A solid background in direct sales (experience in cleaning or similar industries is a plus), • Experience of selling a service (preferably in the cleaning/FM industry), • Proven success selling contracts valued at £1.5m+ annually (80% inbound leads), • A proven track record in prospecting and closing deals, • Experience in the education or medical sectors would be an advantage, but not essential, • A valid UK driver’s license, • The right to work in the UK and satisfactory references What they can offer you Flexibility in work hours and location (average of 1 day in the office, 4 days working from home/out in the field) Company vehicle or mileage allowance iPad, laptop and Company mobile phone Competitive salary with an attractive commission structure Up to 27 days’ annual leave (depending on length of service) NEST pension scheme Opportunities for training, professional development and career progression Quarterly employee recognition awards A friendly and inclusive working culture Regular team events and employee perks Free parking and refreshments when in the office An inclusive, equal opportunities workplace where diversity is valued and everyone is welcome Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest

We're looking for an experienced technical Sales Manager from the industrial components and / or consumables sector who can manage distribution channels across the UK, Eire & Nordic regions. If you've got a proven track record of technical sales success selling via distribution - and ideally managing these relationships across various European regions - we offer a great package, sensible amounts of travel, development opportunities and the security of a multi-national corporation backing us up. BASIC SALARY: Up to £83,000 BENEFITS: · Bonus based on sales performance · 25 days holiday plus bank holidays · Full company benefits package including pension scheme. LOCATION: Home based, covering UK, Eire & Nordic regions. COMMUTABLE LOCATIONS: London, Birmingham, Manchester, Bristol, Sheffield, Leeds, Northampton, Luton, Reading, Liverpool, Oxford, Cambridge, Nottingham, Coventry, Leicester, Crawley, Maidstone, Hull, Gloucester, Watford, Cardiff, JOB DESCRIPTION: Sales Manager, Export Sales Manager, Industrial Technical Sales - Industrial Consumables / Components - Distribution. As our Sales Manager, you will be managing circa 10 distribution partners from across the UK, Eire & Nordic regions - providing technical and commercial support to those partners and Sales Representatives to promote the product range and applications of our technical solutions. This is a new role - taking responsibilities from the current Sales Director. Roughly 50% of your time will be home based and 50% travel to customer sites. Of that travel, half will be in the UK and half will be abroad. KEY RESPONSIBILITIES: Sales Manager, Export Sales Manager, Industrial Technical Sales - Industrial Consumables / Components - Distribution. As our sSales Manager, you be: · Working closely with distribution partners and selling technical solutions to customers across your designated regions · Building and developing relationships with those partners. Supporting them on their booked appointments, and inviting them to support you on yours (driving sales through the distribution channel) · Hitting and maintaining growth targets for the company PERSON SPECIFICATION: Sales Manager, Export Sales Manager, Industrial Technical Sales - Industrial Consumables / Components - Distribution. To be successful in your application for this Sales Manager role you will: · Have a proven track record of technical sales success, most probably of industrial components or consumable products - selling via distribution networks. Experience of managing these relationships across various European regions would be an advantage · Have technical credibility in front of customers (most probably some sort of mechanical engineering qualification or strong relevant experience) · Have the capacity and desire to take on applications, features & benefits of the products to provide strong consultancy - often supporting distribution partners and Representatives on client visits · Be a driven, self-motivated and skilled sales professional, with soft skills to drive and manage distribution partners and display an understanding of the symbiotic 'partnership' relationship - rather than traditional straight line management · Have an appreciation for the strategic approach to sales, and an ability to nurture long term relationship management rather than 'crash and bang' sales closing and quick wins THE COMPANY: We design, assemble, install, distribute technical solutions and products to sectors as diverse as mining, minerals, forestry, wind and power generation, steel and aluminium, food and beverage, marine and offshore, petrochem and refinery. Almost three quarters of our sales are via long standing, trusted distribution partners across the UK, Eire & Nordic regions - though we do also work direct sales with OEM / MRO customers. PROSPECTS: Prospects are good, as part of a large and growing multinational group, with a structured, global sales force. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18450 - Wallace Hind Selection

Branch Manager – Huws Gray Sunderland Lead Your Team. Drive Growth. Make an Impact. Be Part of Something Bigger at Huws Gray. We're the Huws Gray Group, a leading name in builders' merchants, supporting communities across the UK with everything they need to build, improve, and create. Our success is built on our people, and now we're looking for a Branch Manager to join us and take the lead. About the Role As Branch Manager, you'll be the driving force behind your branch's success. You'll lead by example, inspire your team, and deliver exceptional customer service while achieving key business metrics. From managing profitability to developing your team, this is a role where your leadership truly makes a difference. What you'll do: Take full accountability for branch P&L, driving profitability through cost control and margin improvement Lead, motivate, and develop your team to deliver outstanding performance Build strong relationships with customers, suppliers, and internal stakeholders Ensure health & safety compliance and operational standards are met Deliver sales growth through proactive customer engagement and local market awareness Interpret and act on financial data, KPIs, and management accounts Champion company values and foster a culture of continuous improvement What We're Looking For: Proven leadership experience, gained in a Builders Merchants Strong commercial acumen and ability to interpret P&L Excellent communication skills with the ability to inspire and influence A proactive, problem-solving mindset and adaptability Commitment to operational excellence and customer service What's in it for you: Competitive salary Company car or cash alternative Lucrative bonus potential 24 days' holiday + bank holidays Pension scheme (Employee 5%, Employer 4%) Private medical insurance Life assurance (3x basic salary) Enhanced company sick pay after probation Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas Colleague discount across our group brands Access to Digital GP, Tech Scheme, Holiday Purchase, Cycle to work and Healthcare Plans amongst others Training and development programmes to support your growth At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We're proud to be an equal opportunities employer and are committed to creating a respectful and inclusive workplace. If you need any adjustments to support you through the application or interview process, please let us know. Join us and be part of a team that values leadership, collaboration, and making a real difference every day. Apply today and start building your future with Huws Gray. TPBN1_UKTJ

TPS Business Development Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? Reporting to the TPS Area Sales Manager, working across multiple TPS Centres the BDM will be accountable for achieving sales targets and growing a loyal customer base. Delivering an exceptional customer experience is also an essential part of this role as is being a brand and product expert. Sales Work with the ASM and TPS Centre Managers to create and deliver on a sales strategy to consistently increase sales revenues from mechanical customers whilst maintaining a loyal customer base Achieve target KPI's and revenue objectives in your territory for key mechanical customers Identify, secure and develop new customer accounts within territory Ensure marketing initiatives are embedded and supported and monitor the success of the targeted customer sets , promotions and campaigns Present and report on sales and marketing activity v performance Utilise internal and external market data to develop an understanding of the potential sales opportunities within the customer base and territory Ensure you are adequately trained and understand the Unique Selling Proposition of the TPS brand, the "Features and Benefits" of the TPS product range especially the genuine v non-genuine aspect and are adequately trained to overcome sales objections Effectively manage your time to maximise opportunities from customer visits Work with TPS Centre colleagues to leverage customer set visits and call objectivesStakeholder Management Keep key stakeholders updated on sales performance via formal and informal market plus statistical presentations Manage and maximise the support from the business investor partner and TPS investors in order to support your targets and objectives Work collaboratively with ASM and CMs and contribute to the Business Improvement PlansCustomer Experience Manage and maintain relationships with all customers Provide the highest level of customer service by offering a knowledgeable, responsive, courteous service that reflects the image and reputation of the TPS business Requirements What are we looking for? An ability to effectively engage and communicate with a diverse range of stakeholders Proven experience of creating strategies and managing activities to grow and develop business A practical level of business financial awareness to provide valued input, and insight, at an operational level and recognise areas of risk and opportunity Experience of managing national campaigns and activities A proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B or automotive environment A thorough understanding of the core processes necessary to deliver centre excellence in specified area Possess a high degree of IT literacy Minimum GCSE in Maths and English Language or equivalent

Are you a strategic, commercially minded leader who thrives in a fast‑paced operational environment? This is an opportunity to take full ownership of a high‑performing repairs and maintenance service, driving operational excellence, commercial success, and outstanding customer experience. As Contract Manager, you will lead the end‑to‑end performance of the service, ensuring delivery against KPIs, compliance standards, financial targets, and long‑term strategic goals. You’ll shape the operational strategy, inspire multi‑disciplinary teams, and champion continuous improvement and innovation. What You’ll Be Doing Operational Leadership Provide clear strategic direction to ensure safe, efficient, and high‑quality service delivery. Set operational priorities, performance targets, and workstream strategies. Lead resource planning, recruitment, supply chain management, and subcontractor strategy. Oversee integration of new technologies, process improvements, and service transformation initiatives. Maintain accountability for achieving all KPIs and ensuring consistent use of digital reporting platforms. Review daily/weekly operational performance including WIP, backlog, jeopardy, follow‑ons, voids, and urgent works. Lead regular performance meetings, presenting operational, financial, and risk updates. Quality, Compliance & Audit Ensure robust adherence to RAMS, training requirements, accreditations, and quality assurance processes. Sign off key operational documentation including risk registers, improvement plans, and technical guidance. Ensure accurate record‑keeping, system utilisation, and reporting across the team. Commercial Management Hold full responsibility for the P&L, ensuring profitability and strong financial governance. Drive commercial awareness across operational teams, ensuring correct SOR usage and variation control. Work closely with Finance and Commercial teams to forecast revenue, manage costs, and track material budgets. Lead subcontractor onboarding, performance management, audit checks, and commercial governance. About You You’re a results‑driven leader with a strong background in contract or operations management within repairs and maintenance. You combine commercial acumen with a commitment to delivering excellent service and building trusted relationships. You will bring: Proven experience managing contracts with complex KPI frameworks. Strong understanding of building maintenance, repair methodologies, and trade practices. A relevant qualification or recognised training within the property repairs and maintenance sector. Solid knowledge of Health & Safety legislation and compliance requirements. Experience leading multi‑disciplinary teams across varied workstreams. Familiarity with NHF SOR codes and other pricing models. Demonstrable ability to build strong senior‑level stakeholder relationships. Key Skills Strategic thinker able to translate vision into operational delivery. Inspirational leadership with the ability to drive high performance. Highly analytical with strong decision‑making capability. Excellent communication, negotiation, and stakeholder management skills. Proven experience delivering change, transformation, and continuous improvement. Strong presentation skills for senior forums and internal boards. Resilient, organised, and able to manage competing priorities. Confident IT user with experience of job management systems and Microsoft Office

Our Client, a leading car manufacturer are currently looking for a Sales Transaction Controller to join their business based out of their Enfield Dealership.This role has a realistic and achievable OTE of £65,000 ! As a Sales Transaction Controller , you will be working very closely with the General Sales Manager alongside supporting several Sales Executives. You will look after the vehicle Finance and Insurance sales process from beginning to end, as well as both the performance of the new & used car departments. This role would be ideal for a Business Manager or Sales Controller who is looking to grow their OTE in one of the UKs most prestigious brands. Out client would also look at a Senior sales executive who has experience deal stacking and is ready for the next step. Your Benefits: £25,000 basic salary Uncapped commission realistic OTE of £65,000 Company car provided Staff Car Scheme Drive a new car every 69 months with no deposit and low monthly payments Vehicle Purchase & Servicing Discounts For you and your immediate family Virtual GP Access 24/7 online consultations for you and your immediate family Permanent Health Insurance Protection in case of long-term illness or incapacity Life Assurance Providing peace of mind for your loved ones Holiday Carry-Over Option Up to 1 week annually Long Service Awards Bonuses of up to £1,500 and additional paid leave Celebration Gifts For birthdays, weddings, and new baby arrivals About the role Supporting Sales Executives with Finance and Insurance sales Managing the sales process from beginning to end Work with customers in a friendly and open way to identify the most appropriate new/used vehicle, finance, warranty or insurance products Adhere to FCA guidelines at all times Produce and explain finance quotes and make sure the customer understands the options clearly Manage sales and F&I performance in line with company requirements & KPIs Carry out Sales Controller duties. I.e. Managing the team, second facing and deal stacking Liaise with Sales Executives to ensure that the opportunity is available to discuss finance options with all customers Understand the customer journey experience and be committed to delivering an unrivalled level of customer service Appraise & coach the team to maximise their potential and the departments success Complete all administration required, including the weekly submission of accurate daily sales and finance logs Maximise every sales opportunity to meet sales and profit targets including renewals, GAP, Smart insurance, Warranty, guard x and tire and alloy in addition to new and used car sales objectives What Were Looking For: Experience working towards Finance and Insurance targets Have to have proven track record working within the Automotive industry in Sales Ideally experience working as a Sales Transaction Controller Previous experience working in an FCA regulated environment Excellent customer service skills at all times Have brilliant sales and negotiation skills Work efficiently under pressure Be self-motivated and driven to achieve all targets set About our client Our Client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further. Whats next? If youre an automotive professional looking for a role with realistic career progression within a business that promotes positive change and development, then this is the role for you. Apply online now and gets a response within 48 hours! Octane Recruitmentis a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries. Reference: RPOALL Consultant: Harry Moores TPBN1_UKTJ

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description Joining Great Bear as a HSQE Advisor you will be the first point of contact for Health & Safety advice. The HSQE Advisor will be responsible to drive the Health & Safety culture on sites and promote and encourage a safe, open and honest working environment including raising awareness of Health & Safety, Quality and Environment standards required. The role will be inclusive of managing compliance, facilities for the site and property management for our tenants. This role will cover two sites - Voltaic and Goresbrook based in Dagenham. Working hours: Monday to Friday, 8.00-16.00 (40 hour week) Key Duties of an HSQE Advisor: Preparing and completing Health and Safety audits, ensuring documentation is fully updated. Conducting customer auditing, BRC and internal auditing. Playing an active role in monthly Health and Safety meetings. Devising safety briefs including safety conversations across the site. Assessing COSHH (Control of Systems Hazardous to Health) and assessing risk associated. Maintaining role of Fire Marshall and Racking Inspector and training employees of evacuation procedures. Managing controlled documents and controlling permits to work for contractors on site. Responsible for the Health and Safety for the site in conjunction with the General Manager. Implementing and maintaining third party quality agreements to ensure continuous and integrity of the supply of critical equipment and components. Property Management - Maintaining contact with tenants on site with regards to H&S queries and compliance. Facilities management - Point of contact for contractors etc for both sites. Qualifications Strong knowledge in Health & Safety legislation, good working practices as well as regulatory inspections/servicing compliance with the Health & Safety at Work Act. Ability to demonstrate sound experience of ensuring a secure and safe site. Proven experience of a fast-moving distribution environment with experience of applying root cause and trend analysis. Experience of Health & Safety audits, project management and applying of Quality Risk Management. Ability to expedite non-conformities/compliance as a result of audit inspections. Able to provide the methodology to encourage continuous improvements in order to implement best practices. PC literate with a sound working knowledge of MS Office, with strong attention to detail. Effective communication skills with the ability to persuade and influence employees and customers. Good time management skills with the ability and desire to solve problems. RoSPA qualification and HACCP experience is advantageous IOSH and NEBOSH qualification is essential Additional Information As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave – Competitive holiday entitlement of 33 days inclusive of the bank holidays. Company Bonus – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer Life Assurance - x4 your annual salary Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices. We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn bonus of around £15,000 per year, some achieve £25,000 or more! Current manager bonus structure quotes: Autocentre Manager who has been with the Company for over 16 years: It is structured fairly. Definitely achievable for the right person.The key is drive. Its how you adapt yourself.You get what you put in. Autocentre Manager who has been with the Company since 2012: It is brilliant! Its a good structure, based on what you put out the door I earnt more in bonus than flat pay." We would consider applications from exceptional Workshop Controllers or Parts Advisors who have the relevant experience and aspirations to develop their careers. Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our (your) branch. Our Autocentre Managers are responsible for: Promoting and maintaining the Company image, acting as a brand ambassador. Delivering outstanding customer service. Maximising volume to ensure profit and financial targets are met Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required Ensuring the security of stock and monies, being accountable for any losses Maintaining company house-keeping standards. Salary: Negotiable DOE Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat) Benefits: The Potential for up to 44 days paid leave (including bank holidays) Competitive Salary Outstanding Bonus Structure Career Development Opportunities Training at our IMI approved Training Academies (Strood/Reading) Uniform Company Discount NOW: Pension Scheme Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams! TPBN1_UKTJ

Date Posted: 2026-01-21 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is currently looking for an experienced Design Manager to join our team based in London. As a Design Manager you will report to the Design Office Manager within the New Equipment department. You will handle the design of volume and major projects effectively by preparing accurate drawings and models. You will lead the design process from a tender stage until the commission on site liaising with the operations team and coordinating with factories for any design related challenges. On a typical day you will: Produce drawings and models of a high quality which meet Otis & Client expectations. Support the Operations and Sales Teams on Design related topics. Take ownership/responsibility for relevant assigned projects. Attend Design meetings with Sales team and/or Project Managers through the various stages of the project. Attend site surveys as and when requested. Attend weekly/monthly Drawing Office meetings. Support the site delivery team on technical matters and installation procedures. Be responsible for understanding Design requirements of Tenders. What You Will Need to be Successful : Have an Bachelor degree in mechanical or electrical engineering. Significant experience in 2D drawings and 3D models production with AutoCAD and Revit. A fair understanding of BIM and its standards. Prior experience in construction industry and handling mechanical/electrical schematic drawings. Experience within the elevator and escalator industry is desirable. What can we offer you? Strong Remuneration Package A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme A culture which encourages innovative ideas and appreciates our talent is the key to our success Apply today to join us and build what's next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

Job Title: Business Development Executive Contract Type: Permanent Salary: Up to £30,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Onsite Working Hours: 8:45 to 17:30 What to wear: Smart casual The Role: As a Business Development Executive, you will be at the forefront of our growth strategy, responsible for opening doors and shaping opportunities with new clients. This is a consultative sales role that requires both commercial acumen and a strong grasp of how technology enables business outcomes. As the first point of contact for prospective customers, engaging senior decision-makers at a board and technology level across IT, Cyber and Data and AI functions. Your role goes beyond selling services, you’ll position us as a strategic partner, helping clients modernise operations, strengthen resilience, and unlock value from technology. You will collaborate closely with internal stakeholders, including sales leaders and marketing, to construct tailored propositions that address our target market challenges. Success will be measured not just in revenue, but in your ability to create long-term, trusted relationships that lead to sustained growth. Role Responsibilities: • Leveraging industry-leading tools such as Microsoft Dynamics and LinkedIn Sales Navigator, supported by a formidable sales engine and a creative marketing team, to secure high-value introductions. • Embodying a tailored approach to business development, aligning Acora’s full-stack solutions to the real challenges of our prospects, rather than following a ‘spray and pray’ model. • Conducting in-depth market research, assisting with marketing campaigns, creating compelling outreach, attending sales meetings, and collaborating with the commercial team to gain full sales cycle visibility. • Bringing drive and energy, approaching every opportunity with confidence and determination to showcase Acora’s end-to-end IT and digital transformation solutions. • Applying competitiveness and commercial awareness, staying on top of market trends, competitor activity, and client challenges to position Acora’s full stack offering as the partner of choice. • Communicating with impact, delivering clear, persuasive, and professional messaging in written and spoken formats that resonate with key decision makers. • Collaborating across teams, embracing our core value Together We Win, working seamlessly with Sales, Marketing, and other business experts to align on the right solutions and services for prospects. • Staying informed and relevant, keeping up to date with business news, technology trends, and current affairs to add value to every client conversation. • Building on a foundation of achievement, leveraging your academic success and/or prior corporate experience to thrive in a fast-paced, commercial environment Key Skills: • Minimum of 6 months of experience in similar role • Communication Skills • Customer Service skills • Leadership/Management skills • Strategic Planning/Planning skills • Technical skills • Decision-making skills • Process following and attention to detail The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. First interview: A video call over MS Teams with the Hiring Manager Second interview: Usually F2F interview onsite at one of our offices (this will involve a task/presentation). About Acora We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Our mission is to unleash the potential of people through amazing IT experiences. At Acora, we live by three key and simple values that drive everything we do guiding our actions, shaping our culture, and ensuring we deliver excellence every step of the way. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Date Posted: 2026-02-17 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Field Manager - London Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded. There's never been a better time to join our team and are currently looking for a Field Manager to join the business. Reporting to the Operations Manager, and working alongside the Project Managers, you, the Field Manager will be responsible for preparation and execution of the site element of the project, on one or more sites. Daily Responsbilities: Managing the field engineering team and people on site ensuring that quality and safety standards are not compromised. Work with the Project and Construction Managers to ensure that the site execution plans, methods and tooling, are fully developed and all resources are allocated to achieve the project deliverables. Ensure the 3 key absolutes of Safety, Ethics and Financial Control are maintained at all time. Managing projects on time, within budget and in accordance with the contract scope Regularly monitor and review progress against plan (both financial and project) and if necessary take action to mitigate delays and claims and bring the programme back on track. What We Offer: A competitive basic salary and pension. A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme A culture which encourages innovative ideas and appreciates our talent is the key to our success Skills/Experience Required: Strong experience of working as an Escalator Engineer, Field Manager or Construction manager Experience in the Lift Industry or Construction industry Experience managing teams of engineers Good planning, problem solving and communication skills An understanding of the importance of delivering excellent customer service Flexibility to work day or night shifts depending on workload/requirements If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

Account Manager Location: Epsom, Surrey (hybrid after probation) Hours: Monday to Friday, 9am – 6pm Salary: OTE £55,000 (base + commission/bonus) Who they Are They are innovative software company based in Epsom, Surrey. They have been delivering complex digital solutions to public and private sector organisations across the UK. The flagship product is a trusted communications and engagement platform used by local councils, NHS trusts and central government departments — helping teams inform and engage citizens, promote initiatives and share policy updates in a secure, accessible and impactful way. They are proud to be part of the G-Cloud and Digital Outcomes & Specialists frameworks, supporting the UK public sector's digital transformation journey. Recognised as one of the fastest growing tech suppliers to the public sector, we have built a fantastic portfolio of central and local government and NHS customers — and they are looking for the right person to help us take that further. The Role This is not a role for someone who waits to be told what to do. they are looking for an Account Manager who takes full ownership of their portfolio — someone who is meticulous, commercially minded, and genuinely invested in the success of their clients and the business. You will manage a portfolio of customers, primarily in the public sector, building deep relationships, driving platform adoption and identifying every opportunity to grow and strengthen those accounts. You will be the first person to spot a renewal on the horizon, the one who has already started the conversation before anyone else has noticed it is due. You will understand the procurement landscape your clients operate within, plan ahead to navigate it, and make sure nothing slips through the cracks. Where there is an opportunity to upsell or introduce a client to a feature or service that genuinely adds value, you will take it — not because you have been asked to, but because you understand the platform, you know your clients, and you can see the fit. Experience working with public sector clients is a strong advantage given the nature of the portfolio, and a good understanding of public sector procurement processes will help you hit the ground running. What You Will Be Doing As the main point of contact for your assigned customers, you will manage the full relationship across every stage of the contract lifecycle. That means understanding each client's goals, challenges and priorities, identifying the needs of different stakeholders within their organisations, and ensuring they are always getting the most out of our platform. You will build the kind of trusted relationships where clients come to you first — and where your knowledge of their organisation means you can anticipate their needs before they articulate them. On the commercial side, you will take ownership of renewals from start to finish. You will plan ahead, manage timelines proactively, and work within public sector procurement frameworks to ensure deals are progressed and completed without unnecessary delay. You will actively look for opportunities to upsell relevant features, services or expanded usage, contributing to revenue growth through your client knowledge and the quality of your engagement rather than through pressure or box-ticking. You will gather and interpret client requirements to propose tailored solutions, provide clear guidance on the effective use of our products, and deliver training and onboarding sessions that genuinely support adoption. When issues arise, you will coordinate with internal teams to resolve them quickly and effectively, keeping clients informed and confident throughout. You will also support the preparation of responses to pre-qualification questionnaires and tender invitations, drawing on your understanding of the clients and the platform to contribute meaningful, well-informed content. Throughout everything, you will represent us in a professional, credible and approachable manner, upholding the highest standards of integrity in every client interaction. What they are Looking For You are proactive, organised and commercially sharp. You take ownership instinctively — not because it is in your job description, but because that is how you work. You are meticulous when it comes to renewals and contract management, with a natural ability to plan ahead and stay on top of timelines without needing to be chased. You understand how public sector procurement works and you know how to work with it, not against it. You are a strong communicator who builds genuine relationships, and you have the confidence and knowledge to upsell in a way that feels natural and client-centric rather than pushy. You are comfortable working across a varied portfolio, managing multiple priorities simultaneously, and you thrive in an environment where you are trusted to get on with things and make good decisions. Experience in a similar account management role, ideally working with public sector clients, is important. Familiarity with SaaS or digital platforms is a plus. Career Progression You will work closely alongside our Account Director, with real potential to move into senior or strategic roles as the business continues to grow. There are genuine opportunities to influence product development, shape customer strategy and contribute to innovation projects — this is a company where good people are noticed and invested in. Benefits We offer a competitive benefits package including an OTE of £55,000 (base salary plus commission and bonus), private health insurance after your first year, a company pension scheme, and a friendly and supportive team culture with real room to grow. After a six-month probation period, flexible hybrid working is available. Our Epsom office is just a five-minute walk from the train station, making the commute straightforward