Offres customer success manager à Royaume-Uni - Page 2

Business Centre Manager Colliers Wood Currys, Colliers Wood Permanent Full Time At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. As a Business Customer Manager, you’ll be accountable for our B2B proposition in-store, you’ll take the lead on creating an experience our business customers love. Helping to meet and exceed all of their technology wants and needs. You’re the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones. Like you, they will delight in bringing technology to life for our customers and going above and beyond during every interaction. As part of this role, you’ll be responsible for: ● Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us. ● Building a strong network with local businesses, developing new relationships and growing existing accounts. ● Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression. ● Inspiring colleagues to put the customer first whilst driving business sales and profit objectives. This isn’t a role for someone who wants to stand still. Our business moves at pace, and it’s suited to someone who wants to grow with it. You’ll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services. Enhancing B2B performance and building for the future. Doing it because it makes you proud and because you want your store to achieve. You will need: ● To have management experience and a hands-on style. ● Background in either a retail or B2B environment (or both!). ● Proven coaching skills and a passion for building team confidence and capability. ● A track record of identifying commercial opportunities to deliver KPIs. ● To be confident working in a team, approachable and friendly to colleagues and customers. We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include: ● Performance-related bonus. ● Product discounts on the latest tech. ● A range of wellbeing initiatives. Join our Business Sales team and we’ll be with you every step of the way, helping you make this role your own and develop the career you want. We’ll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email ___ and we’ll do our best to help.

Exciting opportunity for an experience Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as the continue to scale their Retail Media specialist team. As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio o

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. As a Director, Product Management Consumer Products at Publicis Sapient, you will act as your clients’ trusted advisor in leading the overall business solution, vision, strategy, roadmap, and prioritization for a specific digital product, or products, within an engagement. You will collaborate with clients within the Consumer Products industry undertaking major Digital Business Transformation (DBT) engagements to understand their business, end-customer needs, and then constantly deliver value with fast increment cycles. Your Impact: • Masterfully apply Lean Agile practices and frameworks, • Collaborate with enterprise architects to envision and prioritize capability enablers Extensive experience and profound knowledge in the B2C and B2B consumer goods environment, from a comparable position in a consulting firm or in in-house teams of leading consumer goods manufacturers • Proven ability in collaborating and leading Program Increment (PI) cycles, • Proven ability to prioritize multiple demands and obtain buy-in from stakeholders, • Practice in workshop facilitation to cultivate ideation, • Mastery in leading change and inspire others to change behaviors A Tip from the Hiring Manager A successful Director, Product Management at Publicis Sapient combines leadership skills, rooted in customer centricity, with tactical product management skills to drive the client and team in releasing parallel multiple program increments every 10-12 weeks (or applicable frequency at client's organization)

If you thrive in a fast-paced, customer-focused environment and have a passion for leading teams to success, this is an exciting opportunity to make your mark in one of London’s most prestigious venues as our Duty Manager!Responsibilities:Lead from the Front: Act as Duty Manager for The Understudy

ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support.

Enterprise Customer Success Manager - SaaS User Generated Content Marketing Tech. The platform helps create user generated content which powers new & existing customers acquisition & generate more customer trust. Its data focused which is proved to be very valuable insight for their enterprise clien

Main contractor seeking experienced Project Manager to manage and successfully deliver a recently won project in Surrey. You will be leading the delivery of a £40M new build care home from inception to handover. This job involves delivery of 112 homes. A trade background is preferred. Key Responsibilities • Responsibility for ensuring the project is completed on time, within budget and to the highest quality and safety standards., • Key liaison with Client, ensuring Client is regularly updated., • Instruct, coach and direct the project staff with respect to construction, contractual and regulatory requirements., • Effective management and co-ordination of subcontractors and ensure all personnel on site conduct their duties to the highest standards., • Manage day to day operational duties., • Continually improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service., • Develop and deliver progress reports, analyse results and troubleshoot problem areas., • Build, grow and develop business relationships for the success of the project, • Provide feedback and record information from the project for ‘lessons learnt seminars’ and for continuous staff development. Qualifications & Experience • Qualification in a trade, construction, or site management, • Minimum 5 years’ experience in Project Manager role with main contractor, • SMSTS, First Aid and CSCS Card required., • Proven track record of successful delivery of large-scale residential projects, • Strong commercial awareness and cost control ability with a proven track record in construction planning., • Technical competence with the ability to set and track project milestones and deliverables., • Extensive experience in leading and directing project teams and effectively managing sub-contractors., • Thorough knowledge of health & safety policies and procedures, • Knowledge and ability to use MS Office, MS Project/Powerproject etc.. If you are well suited to this role, please apply through the link and we will contact you for a confidential discussion.

Supporting the fast paced growth of our Fulfilment Operations in this role you will be identifying and delivering opportunities for improvement! As CI Manager you will be a positive agent for driving change in the Operating Region. From supporting the delivery of the improvements roadmap and driving efficiencies across a 5 pillars. you will be in a position to influence and drive positive change. This role also work closely with the wider Ocado Logistics Excellence functions, the CFC and the Operational Business Units, Delivery Operations plus the relevant Senior Leadership teams. Responsibilities As CI Manager you will be responsible for the delivery of improvement projects and initiatives that drive advanced performances across 5 pillars of Safety, People, Customer, Delivery and Cost: You will also be responsible for the following tasks: • Deliver site improvement projects to time and budget, • Work closely with Operations, Engineering, Supply Chain & Technology teams to ensure the smooth roll out of site Excellence projects, • Act as the onsite representative to support and roll out projects initiated by other business areas, • Manage projects to an agreed structure with clear requirements, stakeholders and objectives, • Manage stakeholder communications to ensure that a stakeholders are kept up to date, • Carry out discovery investigations onsite to identify operational waste, areas for improvement and potential solutions using:, • Data analysis & trend mapping, • Lean methodology tools, • Operational expertise, • Qualitative insight from operational teams, • Information and legal requirements from other business areas, • Be responsible for communicating investigation and discovery results to ensure high quality information is available for project development and prioritisation You will also contribute to onsite cadence by: • Supporting the meeting landscape to focus and achieve buy in to quality, cost and delivery issues, • Working closely with operations teams at a levels to support them in delivering improvements, • Coaching and train operational teams to embed a culture of quality focused continuous improvement, • Supporting decision making by building cost vs benefit proposals and slide decks. Present these to the Senior Team and other key stakeholders to gain support for improvement initiatives. About you The ideal candidate will shape and drive a world class employee experience and environment to attract and retain the right people and lead your teams to foster a culture of respect, identity, loyalty, trust and aspiration where people are engaged and motivated to commit to Ocado and our values. You will possess these following qualities: • Ability to persuade, negotiate and influence key stakeholders, • Confidence in delivering informative, we-organised presentations, • Experience of managing projects, • Experience of analysing and utilising data, • Previous experience in a continuous improvement environment or the use of Lean methodology tools, • Previous experience in a 24/7 productivity conscious warehouse environment, • Working knowledge of food safety practices, • Good working knowledge of Microsoft and Google suite, • Excellent problem solving skis with a solution focus & strong bias for action, • Strong verbal & written communication and numeracy skis, • Be a recognised self starter with excellent personal organisational skis What we offer you Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. • Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being., • Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching., • Private Medical Cover: Rest easy with comprehensive private medical insurance., • Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave., • Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme, • Share Schemes: Join exciting share plans to participate in our success., • Shopping Perks: Enjoy a 15% discount on ___ and savings at popular retailers and restaurants., • Financial Protection: We offer Income Protection and Life Assurance for financial security. We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+. Why Ocado? We've got you covered! Embark on a journey of well-being and fulfilment at Ocado Logistics! We place your well-being at the forefront and offer an array of perks to support your holistic development. Experience a healthy work-life balance and take comfort in our comprehensive healthcare coverage. Moreover, we understand the significance of financial security in fostering a sense of stability and peace of mind. Enjoy competitive salaries and exclusive employee discounts, all aimed at promoting your overall well-being. Join Ocado Logistics today and thrive in a culture that truly values and supports your well-being at every step of your journey. About us: Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million-pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.

Reference Code: 198576-en_GBContract Type: PermanentProfessional Communities: Strategy & Transformation At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. As a Cloud Strategy Managing Consultant at Capgemini Invent you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint. Cloud is a key enabler for every business strategy from new business models to strategic risk management. A cloud strategy is no longer just an infrastructure strategy, but also includes business, application, data, security, integration and platform strategy. As a cloud strategy consultant, you will combine your understanding of our client’s businesses and our thought leadership in the industry to create cloud strategies that will enable future ready enterprises. You will deliver business focussed cloud strategies that will enable the adoption, acceleration, and innovation on the cloud for our clients. You will be required to work and communicate with all levels of an organisation to collaboratively innovate, design and implement new business and operating models. You’ll bring an acute sense of market trends and the challenges facing our clients, to deliver lasting and sustainable organisation transformations. You will have a desire to contribute to the growth and success of a top-tier consulting practice. You’ll contributing to our market offers, knowledge and the overall strategic goals of the practice. In delivery and leadership, you will contribute towards consulting sales target in excess of £500,000 per annum. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: • Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events., • Internal Contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development., • Learning & Development – Training to support your career development and the skills demand within the company, certifications etc. You will bring experience in transforming business through technology and transforming the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: • Experience in cloud strategy and implementation for large or mid size organisations on public clouds (AWS, Azure or GCP), • Experience in developing cloud adoption strategy and roadmaps for clients, • Implementation of cloud strategies & transformation plans for clients to migrate to cloud., • Experience in translation of client business challenges into cloud-based solutions and strategy within specific technology and business domains, • Understanding of cloud transformation challenges and pitfalls, • Understanding of industry clouds provided by AWS, Azure, GCP in one or more industry domains, • Understanding of the role of cloud for transformation of data & analytics, customer experiences and enterprise transformation, • Understanding of cloud operating models for public/private, hybrid and multi-cloud, • Understanding of cloud security models, DevSecOps and cloud operations, • Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions., • Evidence of having successfully delivered and led advisory engagements, driving positive outcomes and developing opportunities to deliver follow-on work, • Evidence of leading successful large-scale, complex IT transformation delivery engagements in alignment to a client’s strategic objectives, • Evidence of managing teams, including multiple workstreams in complex delivery environments, • The ability to build and maintain trusted relationships with senior client stakeholders, • Experience in leading and supporting sales efforts, as well as shaping deal and engagement commercials, • Evidence of achieving sales targets, • Evidence of practice development, team building and developing more junior colleagues No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It’s really rewarding. And it’s also really varied. You’ll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. There are many opportunities like monthly team drinks to connect face-to-face with the wider team over a few drinks in the city. There are regular leadership connect sessions that will give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team days are always a chance to connect with the team, have fun and learn something new. We are delighted to have received the “Glassdoor Best Places to work UK’ accolade for 4 consecutive years, to see what it’s like to work at Capgemini Invent, visit our ___ At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Reference Code: 186768-en_GBContract Type: PermanentProfessional Communities: Sales & Client Management & Solution Design The focus of a Business Development Manager is: Lead generation, client qualification, and supporting proposal development by understanding client-specific requirements. This is an exciting opportunity to lead a team focused upon one of the fastest growing opportunities in the technology market. In this role you will use your industry insight, track record and your knowledge of the Cloud technology platforms and applications market to acquiring new customers leveraging Sogeti’s market leading offerings in this space and global delivery capability. We are interested in people who have experience the Mid-Market space of UK&I targeting rapid growth technology opportunities from ‘hyperscalers’ (Microsoft, AWS and Google), competing with native ‘boutique’ system integrators, consulting and service providers and cloud native SaaS technology companies. As Gen-AI dominates the headlines and leaders demand innovation, our clients require technology partners that can help them unlock the potential of the myriad technology challenges and its opportunities and mitigate its risks and costs. This is the challenge we set ourselves and central to how we go to market with our technology partners and delivery capabilities. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). • Lead Generation : Focus on generating leads and identifying potential clients., • Client Qualification : Qualify leads to ensure they meet the criteria for further engagement., • Proposal Support: Assist in the preparation and support of client proposals., • Consultative Sales Approach : Utilise a solution/consultative sales approach to support client needs., • Sector Experience: Experience in the financial services sector, focusing on mid-market rather than large enterprises, with a focus on mid-market or scale-up/boutique type organizations., • Team Collaboration: Collaborate effectively with sales, marketing, and delivery teams, contributing to team success., • Agility & Complexity : Agile mindset with comfort in handling solutions., • Self-Starter: Entrepreneurial mentality, adept at identifying and driving own account targets and pipeline., • Ability to quickly adapt to changing market conditions and customer requirements To be successfully appointed to this role you will need to undergo___checks. There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 3 years, further checks may be required. There are other criteria and check required for BPSS, and throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere®. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Reference Code: 248600-en_GBContract Type: PermanentProfessional Communities: Strategy & Transformation At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Our brand promise “Get The Future You Want” reflects our passion for people and technology and highlights the company’s commitment to inclusion and sustainability. An important aspect of ‘Get the Future You Want’ is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it’s like to work at Capgemini Invent, visit our Glassdoor page. Your role will be to support our Government clients in their development of business cases for some of the largest digital and strategic transformation programmes in the Public Sector. To support our clients in delivering these programmes, you will quantify and describe benefits, provide financial analysis, develop options for delivery and design and write compelling cases for change using HM Treasury ‘5 case model’ approach. You will advise clients on their existing business cases and support the generating of content to deliver compelling business cases and support delivery of their programmes. No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It’s really rewarding. And it’s also really varied. You’ll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. You want to be part of a rapidly growing team delivering some of the most exciting work across the Public Sector. You want to accelerate your own career and take on a wide range of responsibilities that include: • Engagement with senior clients to support the delivery of the largest digital and strategic transformation programmes across the Public Sector, • Delivering business cases and programme support with a wide variety of skills, depending on the type of engagement, • Supporting sales into large delivery programmes, typically with data and analytics at the centre, • Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events., • Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development., • Learning & development – Training to support your career development and the skills demand within the company, certifications etc. You will already be experienced in supporting programmes and projects in the public sector and have supported business case development. You will have had experience within a consultancy or as a civil servant, and you will have relationships across government organisations. You’ll be confident working in a technology environment - but may not necessarily have an IT background or be an expert in IT - you will bring proven skills and experience at leading and delivering management consultancy projects We maintain increasingly high standards for our consultants and in all cases require candidates with: • Proven intellectual strength. You’ll be educated to degree level or equivalent, • Excellent presentation and articulation skills. You’ll demonstrate outstanding written and oral communication and interpersonal skills, with the ability to communicate complex problems or solutions., • The development and implementation of digital transformation, operating models and/or process redesign projects, • Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions., • Experience of proposition building and delivery. At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you’ll get to know the customer’s needs and challenges, demo innovative solutions and quickly solve problems. It’ll help you discover unexpected answers together. There’s an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you’ll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all our teams. We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. More information is at available at: In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.

Reference Code: 125873-en_GBContract Type: PermanentProfessional Communities: Strategy & Transformation At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Role Overview: The Director of ServiceNow Capability will be a strategic leadership role within Capgemini Invent’s Business Technology practice in the UK. This individual will be responsible for establishing, growing, and managing the ServiceNow capability across BT, both from a technical and sales perspective. The role will involve a mix of sales, programme management, and technical leadership, with a focus on driving ServiceNow implementation across clients, and ensuring the success of ServiceNow initiatives within the business. Key Responsibilities: • Capability Development & Leadership:, • Establish and scale Capgemini Invent’s ServiceNow Tech practice in the UK, building the technical and operational foundation required for success., • Develop and implement a comprehensive ServiceNow strategy, including defining the portfolio of services, operationalizing ServiceNow solutions, and building out the team., • Mentor and lead cross-functional teams, ensuring technical excellence, alignment with client needs, and the continuous development of ServiceNow-related skills across the organization., • Ensure the ServiceNow capability remains cutting-edge and competitive through ongoing research and by cultivating relationships with ServiceNow and its ecosystem of partners., • Programme Management:, • Lead and oversee the successful delivery of large, complex ServiceNow programmes from initiation to completion, ensuring alignment with client objectives, on-time delivery, and within budget., • Act as the senior programme manager on key ServiceNow client engagements, coordinating between internal teams, stakeholders, and clients to ensure seamless execution., • Be accountable for programme performance, including quality, scope management, and stakeholder satisfaction., • Sales & Business Development:, • Drive sales activities and business development around ServiceNow solutions, identifying opportunities for new business, and building relationships with key clients., • Lead the sales process from pre-sales through to contract signing, including proposal development, presentations, and negotiations., • Collaborate with the sales team to design, scope, and pitch innovative ServiceNow solutions to prospective clients., • Identify market trends and client needs, aligning Capgemini Invent’s ServiceNow offerings with those insights to drive sales growth., • Stakeholder Management:, • Act as the primary point of contact for senior client stakeholders, establishing trust and delivering results in strategic ServiceNow engagements., • Work with C-level executives, IT leaders, and functional business units to understand requirements and tailor ServiceNow solutions to meet their needs., • Build and maintain strong relationships with ServiceNow’s leadership, as well as key partners, to ensure ongoing collaboration and alignment. Key Requirements: • Experience:, • Proven experience in leading the development of a ServiceNow practice or similar capabilities within a consulting or technology firm., • Significant experience in programme management, including overseeing large-scale ServiceNow implementations., • Expertise in selling and delivering ServiceNow solutions across multiple industries, with a strong track record of securing large and complex contracts., • Experience in client-facing roles, ideally working with C-level executives to advise on and drive ServiceNow transformation programmes., • A deep understanding of ServiceNow’s suite of products and solutions, with the ability to lead and guide teams in their technical implementation., • Skills & Competencies:, • Strong leadership skills, with the ability to build, develop, and motivate high-performing teams., • Excellent communication, presentation, and negotiation skills, with the ability to articulate complex technical solutions to non-technical stakeholders., • Business development acumen with a proven track record of driving new business and managing large client relationships., • Knowledge of ServiceNow capabilities, architecture, and products such as IT Service Management (ITSM), IT Operations Management (ITOM), and Customer Service Management (CSM)., • Strong financial acumen to manage programme budgets and resource allocation effectively., • A strategic mindset, with the ability to balance client needs with Capgemini Invent’s business objectives., • Certifications (Preferred but not essential):, • ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS)., • ServiceNow Certified Application Developer (CAD)., • Project Management Professional (PMP) or other relevant programme management certifications (e.g., PRINCE2, Agile)., • Education:, • Bachelor's degree in Computer Science, Engineering, Business, or a related field (Master’s degree or MBA is a plus). NEED TO KNOW At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR: We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance . ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

If you thrive in a fast-paced, customer-focused environment and have a passion for leading teams to success, this is an exciting opportunity to make your mark in one of London’s most prestigious venues as our Duty Manager!Responsibilities:Lead from the Front: Act as Duty Manager for our Theatre Ba

This fast growing SaaS company is scaling rapidly and is now looking for a German speaking Customer Success Managers to join their team in London (3 days in the office per week). Own the success of clients in the DACH market, acting as a trusted advisor. Experience in eCommerce is essential - whethe

Customer Success Manager - Ad Tech. In this Customer Success Manager role, you'll be the bridge between clients and campaign excellence—nurturing relationships while ensuring their media campaigns hit their performance targets. Self-starter who's organized, forward-thinking, and excited to grow wi

My client is a leading technology company in the insurance sector, focusing on the transformation of specialty insurance through data, AI, and intelligent automation. The organisation is searching for a Customer Success Manager to enhance customer engagement and unlock substantial business value through their innovative platform. The Role & Impact As a Customer Success Manager, you will manage a portfolio of 15-20 accounts, guiding customers from onboarding through to renewal and expansion. You will be instrumental in defining success plans, tracking performance against KPIs, and ensuring high customer satisfaction. Your role will include running tailored workshops, facilitating strategic engagements, and collaborating with cross-functional teams to deliver excellence. Key Responsibilities: • Manage the customer journey from onboarding to renewal., • Drive value realisation with strategic KPIs and success plans., • Facilitate workshops to identify challenges and best practices., • Collaborate with internal teams to ensure delivery excellence., • Integrate solutions into customers' workflows, promoting adoption., • Proactively engage to identify risks and growth opportunities. Skills & Experience: • A strong background in Customer Success or related roles, with SaaS preferred., • Knowledge of the insurance sector - ideally specialty or marine insurance lines., • Strong commercial acumen having managed the full renewal process., • Experience leading strategic workshops and business reviews., • Familiarity with Customer Success platforms (e.g., HubSpot). Why Join? You'll be part of a dynamic team dedicated to driving operational efficiency and strengthening underwriting decisions for mid-market insurance clients. The company offers a collaborative and innovative work environment, with 3 days a week in the London office. Joining this rapidly growing industry means working with cutting-edge technology in a supportive culture that values diversity, equity, and inclusion. If this sounds interesting, please get in touch.

Track and report on key customer success metrics, including customer health, satisfaction, and retention; using data to deliver a seamless experience across the customer journey. At least 4 years of experience in a B2B SaaS enablement role (Customer Success or Account Management) with a proven track

Programme Manager – GTM Transformation (Software/SaaS) Location: London / Hybrid - Contract: 12–18 Months - Salary: Competitive Day Rate Lead a game-changing transformation in a high-growth SaaS business. We’re a fast-growing, SMB-focused software and payments company with a bold growth agenda. Backed by significant investment, we’re embarking on a company-wide Go-to-Market transformation—scaling our commercial capabilities, accelerating customer acquisition, and boosting recurring revenue. We’re looking for an experienced Programme Manager with a track record in delivering large-scale GTM or commercial transformations in the software/SaaS space. This is a high-visibility role, working directly with the CEO and senior leadership to drive multi-workstream initiatives across Sales, Marketing, Customer Success, and Product. What You’ll Do • Own and deliver the GTM transformation roadmap from planning to execution., • Lead multi-function initiatives including demand generation, pricing strategy, sales enablement, automation tooling, and customer engagement programmes., • Establish governance frameworks, track KPIs, and ensure board-level visibility., • Influence C-level stakeholders and drive adoption of new processes, tools, and ways of working., • Manage interdependencies, risks, and change impacts across the programme. What You’ll Bring • 7+ years’ programme management, strategy consulting, or GTM operations in SaaS/software., • Proven experience delivering commercial transformations in high-growth environments., • Strong understanding of GTM disciplines & SaaS metrics (ARR, NRR, CAC, LTV)., • Exceptional stakeholder management skills with C-level gravitas., • Experience with SaaS tools like Adobe, Salesforce, HubSpot, Gainsight., • Professional certifications (PRINCE2, PMP, MSP, Prosci) a plus. Why This Role? • Work directly with the CEO & leadership team in a pivotal role., • High-impact programme with board-level visibility., • Shape the future GTM model of a scaling SaaS leader., • Hybrid working with flexibility. Apply now to lead a transformation that will redefine how we acquire, retain, and delight customers in the SaaS space.

DIVISION / DEPARTMENT: Risk Aggregation REPORTS TO: Manager – Exposure Management REGULATORY RESPONSIBILITY: n/a Company Background Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers’ legs. Ki’s mission is simple. Digitally disrupt and revolutionise a 335-year-old market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning and large language models to give insurance brokers quotes in seconds, rather than days. Ki is proudly the biggest global algorithmic insurance carrier. It is the fastest growing syndicate in the Lloyd's of London market, and the first ever to make $100m in profit in 3 years. Ki’s teams have varied backgrounds and work together in an agile, cross-functional way to build the very best experience for its customers. Ki has big ambitions but needs more excellent minds to challenge the status-quo and help it reach new horizons. Purpose of the Job From an exposure management perspective, Ki represents a unique opportunity to work within a data and technology rich environment to directly influence the algorithmic underwriting of risks at point of quote in addition to the more traditional post-bind monitoring and reporting of risk aggregations. The team is responsible for ensuring that Ki identify, measure, manage and report catastrophe risks and material exposures across all classes considering both natural and non-natural catastrophe risks with a particular focus on the reporting and communication of these exposures to internal and external stakeholders. In addition, the team plays a critical role in the delivery of Ki’s algorithmic underwriting capabilities through the development and maintenance of data and tools applied in the quotation process to support the optimal selection of risks and allocation of capacity reflecting existing exposures and overall risk-taking capacity. At the heart of this technology and data focused business, the exposure management team works hand in hand with a range of functions spanning actuarial, data science and engineering skills applying a rich universe of external data and emerging risk modelling practices to the understanding, modelling and optimisation of risk exposures. Principal Accountabilities: Lead the preparation, validation, and submission of regulatory reports related to exposure management, ensuring accuracy, completeness, and compliance with regulatory requirements (e.g., RDL/LCM). Analyse large datasets to extract insights related to exposure, risk, and regulatory compliance. Identify trends, anomalies, and areas of concern in regulatory/internal reporting. Monitor changes in regulatory requirements and ensure reporting processes are updated to reflect new rules and standards. Collaborate with compliance and legal teams to interpret regulatory guidelines. Develop and implement process improvements to enhance the efficiency, accuracy, and timeliness of internal and regulatory reporting. Automate reporting workflows where possible using advanced tools and technologies. Assist in assessing exposure risks and their impact on regulatory capital requirements. Provide insights to senior management on regulatory reporting trends and potential risks. Work with the Catastrophe Modeling, Algorithmic Underwriting, Capital Modelling, Actuarial, Risk and other relevant functions to continuously develop the business’ understanding of its risk profile. Provide analytics, management information and reporting to relevant stakeholders (e.g. Underwriting, Outwards Reinsurance, Management and Investors) with a high degree of accuracy and timeliness. Contribute to the development of the company’s view of risk and its implementation in the tools, systems and analytics delivered by the team including the evaluation and adoption of emerging external models. Provide relevant subject matter expert input into wider Risk & Actuarial projects and deliverables. Interact with and maintain good relationships with all internal (e.g., Technology & Data) and external stakeholders (e.g. Model Vendors, Regulators, Brokers and Partner Syndicate Capacity Providers). Work cross-functionally with other team members to support product development and advance Ki’s view of risk across various classes of business and product offerings. Education, Qualifications, Knowledge, Skills and Experience A successful candidate will have: Educated to degree level with relevant background in quantitative risk, actuarial or data science fields. Experience in the Lloyd’s/London Market gained at a (re)insurer, broker, software vendor, regulator, or consultancy exposed to specialty insurance risks. Previous experience developing and operating aggregation and reporting methodologies for physical risks. Strong awareness and understanding of catastrophe modelling approaches and processes gained through direct exposure and / or formal training e.g. CEEM. Previous experience implementing views of risk into aggregation, pricing, and portfolio optimisation and supporting underwriting. Advanced IT skills including data manipulation and modelling tools and interest / experience in emerging data science techniques. A good understanding of the (re)insurance industry and risk / catastrophe modelling concepts. A high level of numeracy skills with a good understanding of actuarial concepts is desirable. Able to work effectively as part of a team and on own initiative with high levels of self-motivation. Good communication skills with the ability to communicate with different levels. The ability to independently prioritise tasks and meet tight deadlines. A positive and flexible approach to work and colleagues. Regulatory Conduct and Rules Act with integrity Act with due skill, care and diligence Be open and co-operative with Lloyd’s, the FCA, the PRA, and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standards of market conduct Act to deliver good outcomes for retail customers. Ki Values Know Your Customer: Put yourself in their shoes. Understand and balance the different needs of our customers, acting with integrity and empathy to create something excellent. Grow Together: Empower each other to succeed. Recognise the work of our teams, while celebrating individual success. Embrace diverse perspectives so we can develop and grow together. Be Courageous: Think big, push boundaries. Don’t be afraid to fail because that’s how we learn. Test, adapt, improve - always strive to be better.

As the trusted advisor and advocate for their customers, you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless and impactful customer experience. Build strong, long-term relationships with customers, understanding their goals, and al

As Senior Product Manager, you’ll take ownership of one of their core AI product lines, driving strategy, execution, and customer success. Senior Product Manager (First Product Hire in the UK). With strong product market fit and backing from leading investors, they’re now scaling their product i

Key Responsibilities Leadership & Development • Provide effective leadership and motivation to the Guest Experience team, which includes up to 30 positions daily. Leading on recruitment, inductions, guest service training and ongoing personal development., • To proactive resolved any issues which may impact the overall experience across the attraction., • To be the point of contact relating to building/attraction knowledge and help with day-to-day operations and decision making., • Coordinate weekly management meetings with the venue team and create clear and concise forward-thinking objectives., • Responsible for departmental Payroll and HR responsibilities using our HR software, such as managing holiday, sickness & absenteeism, 1-2-1s, probationary reviews, and appraisals. Guest Experience • Develop guest service standards for the attraction and update and help to upskill all guest facing teams regularly in developing these standards., • Deliver excellent customer service skills, and ensure commercial opportunities are maximised., • Work collaboratively across all departments to share feedback and evaluate the operation on a regular basis, suggest improvement and action to resolve recurring issues., • To encourage guests comments and feedback across all touch points, coordinating and responding to feedback on site and online channels. Commercial Development • Support the venue management to deliver clear training plans, allowing staff to develop sales techniques in key commercial area of the attraction., • Ensure effective incentives and targets are in place to engage the team and harness positive financial results., • Develop knowledge of Ticketing and EPOS Systems to ensure the venue is operating in the most effective way to support the staff delivery. Duty Management • Act as Manager on Duty on a roto basis, taking day-to-day responsibility for all aspects of management, public and premises safety and security and all aspects of Health & Safety management., • Lead the decision making process on game / attraction management, using information from across departments to have full understanding for any cancellations., • Collate full and detailed reports for the reasons of cancellations, information the Senior Leadership team of the reasons for any game cancellations and share relevant reports., • To always act in the best interest of the Company when actioning any cancellations. Health & Safety • Support the Operations Manager in compiling, updating and maintaining all Health & Safety, Fire and other Premises Management and Risk Management policies and procedures., • Be the point of contact and liaise with contractors to ensure site works are undertaken safely and within permitted hours., • Collate and circulate venue wide Health & Safety information and documentation. Key Performance Indicators • Effectiveness of line management, staff morale and retention, • Effectiveness of internal relationships and communication, • Success of individual projects across the Guest Experience journey, • Accuracy, relevance and timeliness of regular reports, • Guest review comments and scores, • Achievement of income targets, • Maintaining budgets and staffing costs Knowledge, Skills & Experience Essential • Ability to lead teams with clarity, energy and purpose, • Proven track record of managing successful venue operations departments, • Excellent team leader who can work flexibly to meet business requirements, • Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities, • Customer focused with excellent verbal communication skills, with the ability to work at al levels within the business and communicate confidently with the Senior Leadership Team, • Experience of opening and launching new F&B concepts, • Experience of creating, maintaining and overseeing F&B operational procedures, • Experience of managing F&B and retail suppliers, • Experience of managing EPOS systems, • Experience of forecasting and maintaining labour margins, • Experience with F&B cash up / finance procedures, • Result focused with the ability to take ownership of tasks Desirable • Valid UK Driving License, • Personal License Holder (if not we will arrange this), • First Aid Trained (if not we will arrange this), • Level 3 Food Hygiene Certified Who we are: The Path Entertainment Group is a leading force in location-based and live entertainment, dedicated to crafting world-class, immersive experiences powered by some of the world’s most iconic brands. Our debut attraction, Monopoly Lifesized, launched in London in 2021 and quickly became a global phenomenon, expanding to Riyadh, opening in a US Tour visiting Denver, Colorado in October 2024, and more recently Charlotte, North Carolina. In partnership with Lionsgate, SAW: The Escape Experience followed in 2022, bringing fans into the twisted world of Jigsaw. Most recently, The Paddington Bear™ Experience opened in May 2024, a landmark family attraction located in the heart of London, just steps from Big Ben. With expertise spanning producing, content development, venue management, design, marketing, and communications, The Path Entertainment Group brings together best-in-class creative and commercial talent under one roof. We are united by a shared ambition: to disrupt the entertainment space with dynamic, IP-driven experiences that captivate audiences worldwide. Our live stage production division, Showpath, continues to push the boundaries of theatrical storytelling. Current highlights include Monopoly Lifesized (US Tour), and Dungeons & Dragons: The Twenty-Sided Tavern, now playing Off-Broadway and set to transfer to the Sydney Opera House before embarking on a major U.S. tour in 2025. UK made – internationally focused, with major rollout planned for the US and other markets. Our key ingredient is play. We fuse competitive socialising concepts with theatricality and globally recognised brands in major city markets across the globe.

Job Title: Disrepair Manager Location: West London Contract Type: Perm Salary: £35.00ph Overview: We are seeking an experienced and dynamic Disrepair Manager to oversee and deliver effective disrepair and reactive maintenance services within a social housing contract. Based out of the Croydon office, you will be responsible for leading multidisciplinary teams to ensure high-quality service delivery, compliance, and customer satisfaction. Key Responsibilities: • Lead and manage a team of Supervisors, Administrators, Planners, and Operatives to deliver a responsive and efficient disrepair service., • Oversee and continuously improve customer satisfaction across the contract, ensuring service excellence., • Review and manage large multi-trade repair jobs to ensure accurate scheduling, correct trade allocation, and appropriate timeframes., • Collaborate with the Commercial team to monitor and resolve invoicing issues that may impact contract profitability., • Ensure all operations are conducted in full compliance with Health and Safety standards and internal operating frameworks., • Contribute to the strategic planning and execution of maintenance works in alignment with contract expectations and budgetary constraints. Person Specification: • Significant experience in the Repairs and Maintenance sector, particularly within social housing. Expertise within Damp and Mould and Roofing is required., • Demonstrable success in managing large-scale maintenance contracts and diverse teams, including both direct labour and supply chain partners., • Proven ability to manage and enforce Health and Safety protocols and regulations., • Strong commercial awareness with experience managing budgets, profit/loss margins, and invoicing issues., • Exceptional organisational and leadership skills, with the ability to motivate teams and influence stakeholders at all levels., • Excellent communication and problem-solving abilities, with a focus on delivering results and improving resident satisfaction., • Full UK driving licence is essential.

About Us Whether we are delivering small scale improvements or a major project, Taylor Woodrow’s success is founded on the teams that we build, the relationships we develop and the engineering solutions that we provide. We have a strong regional presence across the UK, where local people bring local solutions across a range of infrastructure and civil engineering projects as part of long-term frameworks. This is complimented by our ability to deliver major infrastructure projects requiring complex engineering solutions. Our projects support the UK’s energy transition, deliver improvements to the highways network and enhance rail infrastructure. The strategic infrastructure that we construct are the building blocks for growth and this includes a role in delivering the UK’s low carbon transport future through High Speed 2. We operate across all stages of the project lifecycle, with our Engineering Services team supporting clients through the development and design phase of infrastructure projects to foster the right solutions. Sustainability is at the heart of our approach and we are committed to respecting and protecting the environment in everything that we do. Taking the time to understand and make a positive difference to each community that we work within is an integral part of our work to ensure that our projects leave a lasting legacy. Job Role Taylor Woodrow are recruiting for a Sector Commercial Director to lead all commercial activities across a portfolio of major infrastructure projects but typically within the energy sector. Based out of our head offices in Watford, the Sector Commercial Director will be responsible driving commercial performance through the entire project lifecycle The successful candidate will bring strong leadership, financial acumen, and a deep understanding of contract management. Duties: • Provide commercial leadership via the development and implementation of commercial strategies, • Overseeing the financial management of projects – managing budges, cash flow and financial performance of the projects, • Provide support to the projects, the sector, and the wider business through an in depth understanding of contractual, commercial, insurance and legal processes., • Responsible for project-based commercial staff throughout the sector, including selection and recruitment strategy., • Support the production of the Sector Business Plan and provide input to the Divisional Business Plan, • Improving areas of low performance by the implementation of suitable rectification measures, including coaching and mentoring, • Ensure that all commercial processes and procedures are implemented across all relevant projects., • Take a key role in contract negotiations with clients and adopt a major part in achieving satisfactory outcomes and customer satisfaction, • Define accurately and concisely the commercial parameters of opportunities, ensuing they are in line with the business plan., • Ensure procurement policy and process compliance within the region as well as compliance with supply chain strategy, • Manage, reduce and drive out unnecessary costs and inefficiencies across the sector., • Verify and monitor the monthly site financial reporting (Project Manager Reports and Cost Value Reports)., • Monitor and ensure prompt resolution of final accounts. Person Specification • Excellent leadership, communication and inter personal skills, • Stong commercial and financial acumen and ability to develop and implement commercial strategies, • Detailed knowledge and experience of construction contracts (NEC, FIDIC and IchemE), • Previous experience as a Commercial Lead working for a Tier 1 main contractor and/or a delivery consultancy, • Proven track record in building and maintaining strong relationships with clients and stakeholders., • Experience of managing commercial processes across multiple large scale infrastructure projects at any one time

Graduate Customer Success Manager. Customer Success Manager, Project Manager, Customer Support, Full-time, Permanent. This is a fantastic opportunity for to join a multi award winning disruptive technology firm as a Graduate Customer Success Manager, working with product support teams to deliver suc

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know. Enterprise Customer Success Manager - Strategic Accounts. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in

Legal Specialist Sector - Legaltech, Law, Technology, SAAS, Artificial Intelligence Location - Central London / Hybrid Salary & Benefits - £30,000 to £60,000 (depending on experience) + benefits (Healthcare, Laptop, Bonus Days off, Hybrid working) Job Type - Graduate, Legal, Full-time, Permanent Recruiting graduate level to 2+ years experience in a legal role. A global leader in the legaltech market is seeking to recruit a number of Graduate Legal Specialists to join their dynamic and growing global team. The company has grown by 5x over the last 2 years, had a successful Series C funding round in 2024 and it rapidly expanding globally, with enterprise customers. This role offers a unique opportunity to work with a diverse client base, including in house teams in over 60 countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer’s current contract management processes. The Company: Multi award winning legaltech firm. Their SaaS products utilize AI to allow clients to execute their work more efficiently. Launched 9 years ago and already in use in over 70 countries, the company's platform offers clients greater insight at unmatched speeds. Their software does what no others can and has been developed in house specifically for the legal sector. It is the global leader and is going from strength to strength. Requirements for the Legal Specialist • For experienced hires, an understanding of contract law including negotiating commercial agreements., • High attention to detail., • Project management skills and ability to manage multiple projects at one given time., • Ability to work effectively both independently and as part of a team., • Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience., • Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement., • Comfortable with learning and utilizing new software and technology efficiently., • Enthusiastic about the intersection of legal services and emerging AI technologies., • Undergraduate degree at a 2:1 level, or equivalent in a relevant field., • Legal experience considered favourably, for example 2+ years paralegal experience or in a legal support role, with the ability to understand legal contracts, negotiation positions and processes. Familiarity with contract management and legal technology is a plus.

<< ON BEHALF OF A CLIENT >> MEMBERSHIP MANAGER London Our brand-new and exclusive members' club, located in the heart of Belgravia, represents a pinnacle of sophistication and elegance. We are committed to offering unparalleled services and creating memorable experiences for our distinguished members. To further elevate and enhance our operations, we are seeking an accomplished Membership Manager to contribute and deliver on the club’s success. ROLE OVERVIEW: The Membership Manager will work in collaboration with the Membership Director, responsible for overseeing the recruitment, retention, and overall management of members. The role includes managing the membership application process, fostering relationships with current members and ensuring that the club’s membership base is actively engaged and aligned with the club’s values and exclusive standards. The Membership Manager will also play a key role in shaping the overall member experience, ensuring that members' needs are met while maintaining the club’s high standards of service and exclusivity. This is a dynamic role that requires exceptional relationship-building skills, a keen understanding of high-net-worth individuals and the ability to manage membership programs that support the club’s business objectives. RESPONSIBILITIES: • Lead the recruitment of new members by developing and executing strategies to attract high-net-worth individuals who align with the club's values and community., • Review and process new membership applications, ensuring that candidates meet, • the club’s criteria., • Conduct membership interviews and meet prospective members to understand, • their expectations and motivations for joining., • Work closely with the marketing team to ensure membership campaigns and events, • are aligned with target member demographics., • Manage the onboarding process for new members, ensuring they receive a warm welcome and a smooth transition into the club community., • Build and maintain strong, personalised relationships with current members, ensuring their satisfaction and continued engagement with the club., • Regularly check in with members to gather feedback, ensure their needs are met, and identify opportunities for improving their experience., • Handle member inquiries, concerns or complaints in a professional, timely and confidential manner, ensuring that all issues are addressed appropriately., • Ensure that members are made aware of upcoming events and club developments through newsletters, personalised communications or private invitations., • Maintain a high level of confidentiality and professionalism in all dealings with members, respecting their privacy and ensuring that all interactions reflect the club’s exclusive atmosphere., • Maintain an up-to-date membership database, ensuring all details are accurate and easily accessible., • Ensure all member records (contact details, membership status, special requests, preferences) are updated in the club’s CRM system., • Develop personalised communications for renewals, including reminder letters or phone calls., • REQUIREMENTS:, • Minimum of 4 years of experience in a membership department within a private members’ club., • Proven ability to recruit, manage and retain high-net-worth members., • Exceptional interpersonal skills, with the ability to build lasting relationships with high-, • profile individuals and understand their unique needs., • Strong customer service orientation, with a focus on delivering exceptional,, • personalised experiences., • Excellent verbal and written communication skills, with the ability to craft compelling, • messages and engage with members at all levels., • Comfortable with public speaking and representing the club at events, member, • gatherings and other interactions., • Strong administrative and organisational skills, with the ability to manage multiple tasks, • and priorities simultaneously., • Proficiency in using CRM systems, Microsoft Office Suite and membership management, • tools., • High level of discretion and professionalism, with an ability to handle sensitive, • information and high-profile individuals in a confidential manner., • Ability to resolve member issues effectively, maintaining a calm and solution-oriented approach while upholding the club’s reputation., • Meticulous attention to detail when managing member records, event coordination and communication to ensure accuracy and consistency., • A welcoming and approachable demeanour, able to engage with a diverse range of members while maintaining professionalism., • Ability to anticipate the needs of members and act proactively to meet them, ensuring a high level of member satisfaction. WHAT WE OFFER: • Competitive salary with performance-based bonuses.

About Us Six Nations Rugby Ltd (6N) is the official organising body of the annual Men’s, Women’s, U20s and U23s Six Nations Championships and the Summer and Autumn Nations Series (SNS/ANS). 6N is also a co-owner of the new Nations Championship competition, shared with SANZAAR, which will be played on a biannual basis from 2026. Working in partnership with its member unions and national federations in England (RFU), France (FFR), Ireland (IRFU), Italy (FIR), Scotland (SRU) and Wales (WRU), 6N has responsibility for the commercialisation of centralised media and commercial rights and for the promotion and operation of 6N’s competitions. 6N is committed to promoting diversity, equity and inclusion throughout the organisation. As such, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender assignment, religion or belief, marital status or pregnancy or maternity/paternity. About the role This role will report into the new Director of Growth and be responsible for the digital product suite and content output across 6N’s competitions. The successful candidate will be based in our London or Dublin office a minimum of 3 days per week, with weekend work required during match periods. As Head of Digital Products & Content you will: • Work with the CCGO and Director of Growth to establish the long-term digital products & content vision, strategy and priorities across the 6N properties., • Work with the Director of Growth to monetise our content through improved packaging, greater use of digital advertising technologies, and an ambition to create evergreen content with year-round relevance to our target audiences., • Support the Director of Growth in creating a high performing environment by setting clear expectations, inputting on team structure, and providing direction to ensure our team members maximise their potential., • Be responsible for driving our digital growth; from the products and experiences we create, to the way we engage with our fans on third-party platforms., • Grow our engaged fan base through omnichannel personalisation and journey optimisation strategies, leveraging your expertise in marketing technology and communications platforms., • Provide direction across multiple cross-functional project teams and stakeholders internally, and with our Unions, broadcasters and Partners., • Lead on our digital vendor relationships alongside relevant team members. This currently includes Stadion, WSC, SPALK, Brightcove, PT Sportsuite, Contentful, Feeling Sports, Monterosa., • Work with the Content Managers and Partnerships and Marketing teams to develop and maintain a comprehensive cross-platform content calendar designed to inspire engagement from new and existing rugby fans and ultimately generate revenue., • Work with the Product Manager (Gamification) and Director of Growth to build out a gamification roadmap, with a view to longer-term D2C monetisation., • Manage our freelance and agency teams to ensure our content production pipeline remains fresh, relevant and engaging., • Maintain regular communication with our Unions to ensure we are servicing their clip needs in-tournament and complementing their digital platforms and content offerings., • Manage the digital products and content budgets on a day-to-day basis, ensuring we are delivering consistent ROI for our Unions., • Manage the reporting process with support from our Insights team to provide daily, weekly, and monthly insights and KPI tracking for key stakeholders. The candidate we are looking for must demonstrate: • Minimum 8 years’ experience in a B2C digital-first organisation, preferably in the media, sport or entertainment industries., • Proven track record delivering growth in revenue and engagement through digital channels, including through content productisation and implementation of digital advertising across web & app platforms., • Deep working knowledge of best-in-class content and digital technologies such as Customer Data Platforms, Product Analytics, Journey Orchestration, MMPs, Automated Personalisation and Machine Learning., • A strong data-centric and analytical mind, with the ability to use data to analyse issues, develop solutions and influence key decisions., • Reputation for building strong relationships across cross-functional and agency teams., • Exceptional stakeholder management skills, with the ability to positively engage and influence senior colleagues both internally and externally., • The ability to work on multiple workstreams effectively and at pace, independently or collaboratively as required., • Proven leadership experience, including providing vision and direction to teams with varying levels of experience, adjusting your management style to accommodate others., • French/Italian not required but would be beneficial., • Outstanding written and verbal communication., • The following core competencies:, • Courage: Can deliver a project or initiative at the highest-level demonstrating excellence promoting both organisational and personal reputation., • Solidarity: Can build relationships with stakeholders especially overcoming difficult conversations or challenging situations., • Inclusivity: Can demonstrate consideration to promoting strong EDI strategies., • Integrity: Has the ability to work collaboratively with respect, professionalism and unity., • Creativity: Be innovative, has taken measured risks or shown creative thinking and problem solving irrespective of whether it was a success or implemented.

Broking/Trading Manager – Insurance | South London | £45k–£60k DOE + Hybrid + Benefits Are you an experienced Insurance Team Leader ready to take the next big step in your career? This could be the opportunity you've been waiting for! About the Business We’re proud to be partnering with a highly reputable, award-winning insurance broker with unrivalled access to a thriving community of over 48,000 small businesses across the UK. Specialising in tailored insurance solutions, they are known for delivering exceptional service and value to their members. The Opportunity We’re looking for a dynamic and experienced leader to join our client’s South London office as a Broking/Trading Manager. In this pivotal role, you’ll oversee both the Sales and Existing Business teams, providing strategic guidance, operational oversight, and expert support on all things related to general insurance. You’ll also play a key role in advising members, supporting Account Executives with new business, and driving service excellence across the board. Key Responsibilities • Lead and support the Sales and Existing Business teams, working closely with their Team Leaders., • Provide expert advice on general insurance matters to members and internal teams., • Assist Account Executives in delivering new business opportunities., • Produce and issue quotations, renewals, and mid-term adjustments., • Work with the existing team to work on retaining the customer service proposition, • Build and maintain strong relationships with insurers and underwriters., • Proven experience in selling SME insurance products., • CII FIT qualification (or working towards)., • Background in branch or broker sales roles., • Strong knowledge of the UK insurance market and its dynamics., • Familiarity with broking SaaS platforms (Acturis experience is a plus)., • Demonstrated success in meeting and exceeding sales targets., • Confident and capable team leader with a collaborative mindset.What’s on Offer, • Salary: £45,000 – £60,000 (depending on experience), • Hybrid working for better work-life balance, • 25 days annual leave (plus 1 extra day for each year of service up to 30 days), • Excellent company pension, • Life assurance, • Clear progression opportunities into client relationship management, • Vibrant office culture with great perks

Key role in expanding strategy, growth and transformation consultancy The role: Our client is enjoying a very successful 2025. As a result, they are seeking a Senior Consulting Manager to join the team, a very experienced management consultant with significant strategy, change and transformation expertise to work closely with the existing leadership team on this journey. This hybrid role will work across delivery and leading client consulting engagements, as well as revenue growth and business development, operational management and proposition development. The role includes: • Leading a portfolio of assignments and client projects, with end to end delivery, across strategy development and transformation delivery including managing consulting staff and key stakeholders, • Sales and revenue development: developing and growing existing clients and winning new business, • Develop the consulting capability and propositions, thought leadership and people, • Support the business across all aspects of business leadership and revenue growth You: • A senior management consultant with recent employment in the UK as an experienced Senior Manager or equivalent with highly regarded, established consulting firm, • Broad experience, with established capability and credibility at CxO stakeholder level, across strategy, business case development, Target Operating Model, Cost optimisation, business growth and transformation, • Also experience in one or more of: procurement/sourcing; shared services/GBS/BPO; organisational design/Target Operating Model; B2B customer growth & customer service; PMO/Programme Management; CIO advisory (inc sourcing and vendor strategy), • Ideally recent consulting experience in one or more of life sciences (pharmaceutical, biotech or medical devices), manufacturing or consumer goods, • Proven experience in sales and growing client accounts The employer: • A well-established and highly regarded boutique strategic growth and transformation consultancy, • The firm is successful with a strong order book and on a successful pathway to the next stage of significant growth, • They work cross functionally to prepare their impressive client base for significant high impact transformation and to embed it within their business, • The firm works across sectors, with a recent focus on pharmaceutical, medical devices and consumer goods manufacture, • Their services cross strategy, business case development and target operating model design through to operational readiness, transformation and change implementation. Why apply? • A successful and profitable consulting firm with exceptional clients in the UK and USA, • A real opportunity to play a key role in shaping the business, • Exciting and innovative market proposition: making a big impact quickly, • A values led firm: supportive, transparent, empowering, wholly focussed on the success of their clients and staff Salary and package: £100,000-c£125,000 plus bonus plus benefits Location and mobility: Our client has a flexible working model but applicants must be based in the London area and willing to work in the London office 3 days per week. WE REPLY TO ALL JOB APPLICATIONS! Please note that we will not send your CV to any third parties without your explicit consent. Candidates must meet the essential selection criteria above and be based in the UK with significant recent UK consulting experience.

At Insurwave, we are looking for remarkable people who thrive on making an exceptional contribution. We now have an exciting opportunity for a Product Manager to play a key role in our Product team. If making a difference gets you out of bed in the morning, then this could be the perfect opportunity and the start of something incredible! What will you be doing? As a Product Manager you will help to deliver feature expansions of our browser-based platform. Reporting to the Senior Product Manager, you will be responsible for helping shape the future direction of our company, using your skills to help identify and deliver solutions to solve the problems of our commercial insurance clients. You will work closely with a team of software engineers, but also work alongside stakeholders from across the business and external organisations. Key Responsibilities 1. Delivery of Product Objectives • Contributes to ensuring the delivery of the product OKRs, • Owns and delivers product features within a defined scope, • Translates user needs into actionable backlog items, • Tracks and reports on product performance and delivery metrics, • Leads creation of epics and user stories based on shaped solutions, • Collaborates with Senior or Lead PMs to define success metrics, • Participates in sprint planning and owns delivery tracking, • Takes a front seat in validating success criteria by engaging with data and applying learnings 2. Implementation of Product Ways of Working • Applies agile and lean product practices within the team, • Supports continuous improvement of team processes, • Contributes to documentation and knowledge sharing, • Ensures compliance with team-level governance and standards, • Understands and contribute to discovery artefacts such as:, • Jobs to be done, • Customer journeys, • Problem statements and outcomes, • Outcome/Solution tree – Owning the solution part of the tree, once Shaping has been completed, ensuring that it is up to date., • Own specific product area and the deliverables of their product area, coming from the outcome, • Own the timeline of delivery of the features (answer the ‘when’), • Actively contributes to shaping by:, • Participating in ideation and prototyping workshops, • Reviewing jobs, needs, and assumptions, • Understanding the product vision & Outcome and ensuring traceability from outcome to PRD/Requirements (PR/FAQ as needed), • Creates PRDs and user stories aligned with shaped solutions What skills and experience will I need to bring with me? You’ll need to be able to demonstrate the core skills for the role, although more importantly if you don’t quite have all the skills, you have a passion and willingness for learning. Here’s what the teams will be looking for: • Experience working in a B2B environment, ideally within a technology company e.g. InsurTech, FinTech PropTech Product Leadership Soft Skills • Demonstrates initiative and accountability in delivery, • Communicates clearly with cross-functional stakeholders, • Supports and mentors junior team members & other non-product functions, • Builds relationships with engineering, data, design, and QA Facilitation Skills • Facilitates backlog refinement and sprint planning sessions, • Encourages collaboration between team members, • Helps align team activities with product goals To be a successful Insurwaver, your attitude is as important. Insurwavers, like to Think Big, building with ambition, they put Client’s experience first and are incredible Team Players, who have each other's back. These are our Values which drive our Culture, personified by our Leadership Team and is key to what we are looking for in you. Interview steps • Preliminary phone call with the Talent Team(no video required), • First video interview with our People Experience Manager, • Final interview with the hiring panel,, • Don’t be alarmed if there are other stages in the process, such as technical code tests, it’s all part of the plan for some of our roles. What is Insurwave? Insurwave is a disruptive Insurtech company leveraging the power of AI to consolidate and visualise data, helping clients to understand risk and make smarter risk transfer and insurance decisions. Our platform offers an integrated insurance management experience, from ai-driven data ingestion through to collecting and consolidating risk data providing insight on business exposure changes in real-time. What’s in it for me? You’ll be part of a supportive team, working in a Values led culture, doing the exciting work that you thrive on, making a real difference and having the impact you know you can have. As well as incredible job satisfaction, you’ll also get: • Lots of Holidays !: 25 days annual leave | 8 Bank Holidays, • More than a competitive salary: Private Health Care - Critical Illness Insurance - Life Insurance - 5% pension plan matching - cycle to work scheme - weekly online Yoga sessions, • Great work-life balance - Flexible working options, • A commitment to learning & development opportunities to support you in realising your potential Altogether this makes Insurwave a fabulous place to work with incredible, friendly and supportive people!

Our client is a brilliant women's wear streetwear brand. They're looking for a Lead Creative to join the team for a 12-month FTC. You need to be available end October/begin November Based in London with 1 day WFH WHO R U? As Creative Lead, you play a key role in defining and executing the creative vision across all channels. You’re a strategic, hands-on leader who balances creativity with commercial impact. You bring clarity, energy and innovation to everything you do, guiding the Creative Team to deliver world-class work that engages our audience and drives brand growth. You’re fluent in what performs across TikT ok, Instagram, digital marketing and e-commerce, combining visual finesse with audience insight to produce content that cuts through. LEADERSHIP + DELIVERY: You lead with purpose and clarity. You support and develop the Creative Manager and team, ensuring structure, clear direction, and consistent quality across all output. You manage multiple projects with ease, keeping creative work on time, on brief and on budget, all while collaborating closely with wider teams to deliver strategic impact. THE ROLE: Work closely with the founder and Head of Brand on aligning on creative strategy, direction, and campaign delivery. Lead the delivery of our creative strategy to deliver business goals, with a focus on creative excellence and commercial impact. Creative Direction: Play an integral role in bringing the overall creative direction for the brand ensuring it aligns with our identity, target audience, and market positioning. Drive concept development and execution of visually impactful, elevated campaigns that engage and grow our community. Drive the creative output across all content formats, including image, video, digital marketing assets, and ecommerce content. Stay ahead of cultural trends, platform developments, as well as community and customer behaviours, particularly Instagram, TikT ok, and digital marketing channels, to inform and elevate creative strategy. Champion innovation and elevate the visual standards of the brand through forward-thinking content and storytelling. Leadership & Team Management: Line manage the Creative Manager and lead the wider Creative Team, providing clear direction, support, and developmental guidance to ensure alignment with strategic goals. Lead by example, motivating the team to consistently deliver high-impact work across image, video, and digital formats. Collaborate with department leads to drive strong cross-functional alignment and a unified brand vision. Oversee team planning, schedules, and delivery workflows, ensuring creative projects are executed efficiently, on time, and to the highest standards. Manage external relationships, including photographers, videographers, editors, and agencies, ensuring all creative partnerships contribute to elevated brand output. Oversee direction and management of all brand shoots, approving schedules, casting, locations and styling. Support the Senior Leadership and People Team by cascading key messages and aligning the team with business-wide priorities. Creative Content & Channel Strategy: Own and drive the creative strategy and execution across all major brand channels, including e-commerce, Instagram, TikT ok and digital marketing platforms. Ensure the creation of cohesive, strategic content that supports both brand awareness and commercial growth. Lead campaign ideation, shoot planning, and post-production processes, ensuring that imagery and video content are elevated, platform-optimised, and brand-aligned. Deliver and execute against the content strategy to connect performance marketing with brand storytelling, balancing data insights with creative ambition. Collaborate closely with performance, digital, and ecomm teams to optimise creative outputs that drive engagement, reach, and conversion. YOU: 5+ years of creative leadership experience within an aspirational brand Proven success in leading and developing a multidisciplinary creative team, with a strong track record of coaching, mentoring, and elevating output across key channels Experience managing creative production across multiple platforms, including e-commerce, organic social, influencer content, image and video campaigns, and digital marketing Demonstrated ability to build strong working relationships with cross-functional stakeholders and collaborate effectively at all levels Strong commercial understanding and ability to translate creative work into actionable, results-driven content and campaigns Excellent planning and organisational skills with a clear sense of prioritisation, creative ownership and attention to detail Strong time management skills with the ability to adapt quickly, multi-task effectively and thrive in a fast-moving environment A strong understanding of competitor landscape, platform trends and wider cultural movements across the fashion and creative industries

Great choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value. If there's a recipe for success, that's ours. That and passionate, enthusiastic, anything-for-the-customer people. People like you. What we're looking for As Store Manager, you'll make sure that your store is an inspiring place to shop; that we're wowing customers with amazing choice and friendly, knowledgeable customer service. How will you do all that? By leading and motivating a close-knit team. By supporting, training and developing them, giving them the tools they need to exceed sales and profit targets through inspirational customer service. And that's important: we're not a hard-sell sort of place. Sales come through great service, always have done, always will. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects and really bring them to life with the technology available in store. As Store Manager you'll create the business plan and develop your people to increase sales margins. You'll manage every aspect of your store. And you'll constantly look for ways to improve - as an individual, as a team, as a store. So yes, we're looking for ambition. For Store Managers who want their store, and their team, to be the best in the land. That's the sort of drive we love. No two days are the same, one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries! Who you are You know retail. You've had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. Of course, the two go hand-in-hand: sales come through service. That's certainly the way it is here at Topps Tiles and why we place such importance on great customer experiences. You're commercially aware with the business acumen to keep ahead of your competition and set your store apart. And you're a passionate can-do, will-do role model. A natural from-the-front leader who will drive performance through your team through clear leadership, coaching and people management. What we'll do for you In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage. Then there's a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. And while you'll need the flexibility to cover store opening hours (including weekends) as well as the flexibility to cover other stores, there's no evening work to worry about - and no working on Christmas Eve or Boxing Day either. Who we are Big things are happening at Topps Tiles. As the UK's leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family. We're as big on career opportunities as we are on outstanding service and great value. After all, it's the brilliant, friendly, knowledgeable people that make us special. Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those 18 or over. Closing Date Friday 19 September 2025 TPBN1_UKTJ

Salary: £12,857 per annum (£22,500 FTE) Hours: Part-time, Monday to Friday, 09:00 to 13:00, 20 hours p/w (there may be a degree of flexibility to start & finish times, to be discussed at interview) Location: Pell Court, 165-171 Hornchurch Road, Hornchurch, Essex, RM12 4TE About the role Churchill Estates Management are recruiting for an exceptional part-time Lodge Manager for our retirement development. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle. Reporting to the Area Manager, you'll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you'll be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more! This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding. About you This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills. Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you'll have an outgoing and friendly personality with a love of people. You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative. To support with the organisation of events and to effectively administer the maintenance of the site, you'll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook. About us We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team. Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty How you'll be rewarded Annual holiday entitlement of 24 days, pro rata + Bank Holidays A day off on your Birthday Life Assurance Eye Care reimbursement Colleague Introduction reward scheme Professional development and qualifications Thorough induction and ongoing training Immensely rewarding work We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today. We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy. TPBN1_UKTJ

Entry Level Sales Advisor - Croydon - Now Accepting Immediate Starts! Are you seeking a new direction beyond hospitality and bar roles? Had enough of the hotel and hospitality industry, along with its demanding, unsociable hours? ? Are you looking to start a rewarding career where you can expand your knowledge in sales, supported by a team thats committed to your long-term career success? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company based in London and they are expanding fast across the UK and Europe. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their sales team. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales skills that they look for. Candidates who are successful can enjoy the benefits of: A flexible schedule (Availability to work 4-5 full days a week) A fun and social team environment in Croydon Fantastic career advancement opportunities for driven candidates Exciting Travel Opportunities Financial bonus's and incentives to supplement earnings and reward hard work and hitting targets An exceptional coaching program focused on sales and customer service excellence If you are a driven individual and bring a positive attitude and exceptional customer service experience from your bar or hospitality role and are eager to pursue a growing career in sales and marketing, this opportunity is for you. Full client and product coaching provided, as well as access to fantastic support and mentoring networks within residential and event environments, so no experience is necessary. People who have been successful in this self-employed, commission only plus incentives role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers, Bar Staff, Team Leaders, Hospitality, Events Manager, Catering Assistants, Customer Service Managers or bar managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please Note: Our client is only accepting candidates who are eligible to work full time in the UK. Our client welcomes those who have recently completed/graduated (School/College/University) looking for full time equivalent career opportunities, 5 days per week (Between Mon-Sat). * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying. TPBN1_UKTJ

Red Recruitment Groupare looking for a dynamic Branch Manager to oversee our clients Park Royal branch operations and drive business growth and enhance customer satisfaction. The ideal candidate should have strong leadership skills, and a proven track record in problem-solving abilities. If you have experience in branch management and team leadership, wed love to hear from you! Roles & Responsibilities Manage daily operations, ensuring smooth branch functioning. Develop and execute strategies to meet sales targets and business objectives. Lead, train, and motivate a team to enhance performance and customer service. Strengthen customer relationships and handle client inquiries professionally. Ensure compliance with company policies. Oversee administrative tasks efficiently. Implement marketing initiatives at the branch level. Stock control management Requirements & Skills Proven experience as a Branch Manager or in a similar leadership role. Excellent leadership, communication, and decision-making skills. Ability to analyse data to drive branch success Strong problem-solving and customer service skills. Ability to work under pressure and meet business targets. Hours of work: Monday to Friday 08:00 - 17:30 Plus every other Saturday 08:00 - 12:00 The role is available for immediate interview and start. We are seeking candidates that wish to establish a long term career within a well established market leader. £32'000 per year basic salary with an OTE of £35'000. Salary to be reviewed after 6 months service. 2 weeks temporary to permanent position. Weekly paid for the temporary period and then monthly paid when permanently employed. TPBN1_UKTJ

Reporting to the Head of Retail, we are seeking a creative and detail-oriented Visual Merchandising Manager to lead the visual strategy and execution across our retail stores. This role is pivotal in bringing our brand to life in-store by driving impactful visual displays, maintaining planogram designs and standards, and ensuring an exceptional customer experience. Based in our London Head office with regular visits to our stores as required. This is a hybrid role with 3 days working from the office or stores and 2 days working from home. Key Accountabilities & Responsibilities(include but are not limited to): Develop, implement, and drive the Visual Merchandising plans across all stores to enhance customer experience and commercial performance. Plan and execute visual displays in line with the trade plan, product launches, promotions, new stores and marketing campaigns. Work closely with the Head of Retail to deliver planograms, display guidelines, and store presentation strategies. Enhance product visibility through strategic placement and impactful presentation. Continuously review and adapt the layout of underperforming categories and key ranges to improve engagement and sales. Create display concepts using artistic skills or CAD software (AutoCAD, Mockshop, Adobe Creative Suite, etc.) Support the Head of retail with all new store openings Liaise with Buying, Merchandising, Marketing, and Design teams to ensure VM aligns with brand vision and commercial goals. Benchmark against competitors to ensure Cass Art maintains a market-leading visual identity. Develop and distribute VM tools and resources to stores, enabling consistent and effective execution. Conduct regular VM audits and store visits, providing actionable feedback and coaching. Maintain and evolve the visual identity of the Cass Art brand, ensuring an engaging, inspirational, and commercial environment. Desired Knowledge, Skills & Experience Proven experience in Retail Visual Merchandising, preferably in a multi-store or regional field role. (minimum 3 years) In-depth understanding of VM principles, current industry trends, and consumer behaviour Experience in developing VM materials and tools from concept to implementation Strong understanding of store layouts, planograms, and space optimisation principles. Comfortable with the manual element of the job as part of VM duties Experience with visual/spatial planning tools like SketchUP, PTC Creo, CATIA etc. and/or equivalent VM-specific software (essential) Proven success delivering high standards of VM in a fast-paced retail environment Ability to analyse sales data and translate insights into actionable visual strategies. Collaborative and inspiring, fostering teamwork across our store network and head office departments Comfortable receiving and applying constructive feedback Detail-oriented and proactive, ensuring high standards in visual execution. Ability to work in a fast paced and ever-changing environment. Proactive, resourceful, and practical. Results-driven, with a strong commercial mindset and focus on sales impact TPBN1_UKTJ

Assistant Store Manager - Fashion Retail (Central London) | Salary: Up to £34,000 + Excellent Benefits Ready to level up your retail career? We're searching for a passionate and driven Assistant Manager to join a thriving fashion retail brand in the vibrant heart of Central London. This is your chance to be part of a company known for bold style, premium quality, and an exceptional customer journey. As an Assistant Manager, you'll play a pivotal role in leading store operations, supporting your Store Manager, and driving team success in a fast-paced retail setting. What You'll Be Doing: Inspire Your Team: Support the Store Manager in coaching and developing your team to deliver five-star customer service. Boost Sales: Use your commercial awareness to exceed targets, manage KPIs, and implement winning strategies. Master Store Operations: From merchandising to stock control, ensure the store reflects the brand's high standards. Champion the Customer Experience: Create a welcoming and stylish shopping environment customers love. Think Like a Leader: As an Assistant Manager, help shape the culture, energy, and success of your retail team. What We're Looking For: Prior experience in a retail management role, ideally within fashion or accessories. Proven track record of driving performance and achieving results. Strong leadership skills - you thrive on team success. Passion for people, fashion, and delivering exceptional service. A motivated, career-focused Assistant Manager ready to grow within the business. What You'll Get: Competitive salary - up to £34,000 Staff discounts + bonus potential Clear career development into future Store Manager or multi-site retail roles A fun, inclusive, and fashion-forward workplace Work in one of Central London's most iconic retail destinations If you're an ambitious Assistant Manager who loves retail and wants to make a real impact, we want to hear from you. Click 'Apply Now' with your CV and take the next bold step in your fashion retail journey! Let me know if you'd like to tailor this further for a luxury brand, high street chain, or youth fashion audience BBBH33278 TPBN1_UKTJ

Business Support Manager / Office Manager Location: Hammersmith, London Benefits Company pension plus discount perks Healthy amount of holiday of 25 days + BH Company Social Events Supported Training Onsite parking Please note this role is an on-site role with currently no remote working option Company Overview ENDERSHAM LIMITED is a Commercial Cleaning and Specialist Cleaning company based near Hammersmith Tube in London. We are highly efficient in contract cleaning, providing commercial cleaning services across London since 1975. We fully recognise that our people are our number one asset and they have made a huge contribution to our years of success! Endersham are very proud of staff retention, some working for us for over twenty years. At Endersham we are genuinely customer-focused and have a real desire to firstly understand and then deliver precise cleaning requirements according to our clients needs. Our environmental focus also helps our clients achieve sustainability and corporate social responsibility targets. Most of our business is sourced from relationships with managing agents of which have strong client retentions. Purpose of the Role We are urgently seeking to recruit a driven, ambitious and enthusiastic Business Support Manager or Office Manager with a proven track record of supporting a fast-paced operational environment and who can make the role their own from day one! Key Responsibilities Health & Safety (H&S) Create and update risk assessments and COSHH documentation for internal and external r ecords. Manage accident reporting and maintain records and or folders or signage. Provide administrative support to promote a strong safety culture that ensures Health & Safety compliance at all times within HQ and at our valuable client sites. Permit Bookings for subcontractors as and when needed. HR Assist with onboarding and induction processes for new employees. Maintain employee records and ensure compliance with data protection policies. Support with scheduling training sessions and monitoring attendance Operations/Office Manage and oversee the smooth running of the office, ensuring a productive operational working environment. Main point of contact for incoming calls, deliveries and all visitors. Manage cleaning supplies for for all client requests. Manage client supply chain portals/questionnaires. Provide general administrative support including document preparation, filing and issuing out of various records. Champion company fleet and admin such as parking, H&S vehicle inspections and mileage reports. Champion client portal management to ensure requests are updated in a timely manner. Disperse waste and recycling reports when readily available to clients. Manage HQ utility service providers i.e. British Gas. Champion Oyster card management i.e. top ups as and travel card issues as and when needed. Uniform management and ordering. Coordinate monthly meetings, prepare agendas and take minutes. Coordinate company social events IT & Systems Support: Assist with basic IT troubleshooting and liaise with our external IT support providers to rectify IT issues in a timed manner. Maintain accurate records of company assets and software licenses. General Handle correspondence emails and telephone inquiries from clients, account managers and suppliers in a professional manner. Develop and streamline administrative processes to improve efficiency on client sites and within HQ. Ensure annual insurance renewals are completed and dispersed to those that need certified copies. Ad-hoc tasks as required to support the Senior Management Team and CEO. Skills and Experience Minimum of 2 years experience in a proven background working in a fast paced environment such as a Business Support / Office Manager or similar role. Confident in your knowledge, tenacious and determined to get the job done. Strong interpersonal skills with the ability to create and maintain effective working relationships with people of all levels. Strong organisational and management skills when working under pressure. Excellent presentation, verbal and written communication skills and has an exceptional attention to detail. Sound experience working with Microsoft 365. Ability to create and manage operational reports. Experience in being the heart of all office and operational administration. Desired Skills and or experience (but not essential): Previously worked in a Cleaning and or FM Industry. IOSH certified. First Aider or Fire Marshal certified. Spanish speaking. Interested? Then please apply NOW! TPBN1_UKTJ

Role: Customer Success Manager. You will manage a portfolio of enterprise and medium sized clients serving as their primary business point of contact throughout their customer journey with a focus on Retention and Success whilst our New Revenue teams drive growth. We are ideally looking for someone