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Relay Direct is hiring Customer Success Executives to be the human face of some of the UK's most recognised brands — connecting with customers, solving their questions, and turning first conversations into lasting relationships. Grow into a senior customer success or account management role. Anyon

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Serve as the main point of contact for a portfolio of mid-to-enterprise level customers. Own the customer relationship from onboarding through renewal.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Experience and

Our client, an established media production and events business, are looking to onboard a talented and pragmatic Client Success Manager who can execute account strategy and drive success across their growing client base. As Client Success Manager, you will manage client relationships and provide a c

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

A tech-focused company in Greater London is seeking an Implementation Architect to serve as a Customer Success Manager.

A leading technology firm is seeking a Customer Success Manager II to build and maintain strong relationships with customers across the EMEA region. This role involves ensuring customers successfully adopt and optimize the firm's solutions, such as Donesafe, HandsHQ, and Skillko. Applicants should h

Ideal candidates will have experience in customer success or account management, excellent organizational and communication skills, and a passion for technology. A leading LegalTech firm in Greater London is searching for a Customer Success Manager to join their Family Law Team. The role involves bu

Develop and execute account‑level success plans, going beyond platform metrics to connect to the customer's broader alumni strategy as it ties into their larger corporate strategic goals, which you will identify and align on continuously with the customer. B2B SaaS Customer Success, Account Manage

Experience in Customer Success, Technical Account Management, or a similar role. This role is suited to a technically capable Customer Success professional who is comfortable working in complex enterprise settings. Contribute to improving internal customer success processes.

The Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. The SecurityScorecard Customer Success team is empowered by the company to help guide customers to get the most out of our platform. Why Join SecurityScorecard’s Customer Su

A leading education technology provider in the UK seeks a Head of Customer Success to lead client engagement and deliver value to customers.

About the Customer Success Team. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value – leading to re

As a Customer Success Architect, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre‑sales proof of concepts to demonstrate quick time to value, to post‑sales onboarding and implementation where you set customers up for long‑t

A SaaS digital communications company is seeking a Customer Success Manager to drive customer engagement and operational excellence. Ideal candidates will have experience in customer success within a SaaS environment, strong CRM skills, and an ownership mindset.

A fast-growing measurement company in Greater London is seeking a Customer Success Manager to oversee client relationships and ensure a seamless experience.

A leading waste management company in the UK is seeking a customer service professional to join their Nationals Team.

A leading software firm in the UK is seeking a strategic Senior Manager, Customer Success (Education) to transform the customer engagement and retention strategy. This is a fantastic opportunity to make a real impact on customer success and business performance. The role involves leading a high-perf

Two to seven years of experience in Customer Success, Consulting, Market Research, or similar roles. Represent the customer and scale what works. You will shape pilots, influence renewals, drive expansion, and represent the customer internally.

A global provider of technology solutions seeks a Customer Success Manager in Greater London. The ideal candidate has proven experience in Customer Success and knowledge of enterprise-scale environments, especially in finance. Responsibilities include monitoring customer health and translating goals

The role involves guiding customers to effectively implement and utilize the company's products, ensuring their success and enhancing customer retention. The ideal candidate will have over 5 years of experience in customer success within the software industry, a proven ability to drive business outc

Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS — either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting. Full Ownership of AI Roadmap Delivery: Lead the design, planning, and

Engage regularly with existing customers to successfully guide them through the implementation process from start to finish, putting the customer at the heart of everything you do to ensure success. Reporting to the Head of Customer Success in Europe, you will be responsible for the onboarding, grow

A leading translation management company in the United Kingdom is seeking a Senior Customer Success Consultant to develop strong relationships with key customers. The ideal candidate will have a Bachelor’s degree and proven experience in customer success consultancy, with exceptional communication

We’re looking for a Customer Success Manager who will champion our customers, drive adoption, and ensure success. Experience successfully managing customer engagements to completion and customer satisfaction. Drive and nurture post go‑live customers by increasing adoption and value realization,

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. About Sidetrade and its amazing Customer Success team. About Sidetrade and its amazing Customer Success team.

You have a proven track record of success and progression in a Customer Success or Account Management role, preferably within the SaaS industry. Continuously improving and monitoring key customer success metrics to deliver a world-class customer experience. This newly created position offers you the

A pioneering software platform is seeking a people manager to lead the EMEA Technical Customer Experience team. This role focuses on maximizing team performance and enhancing customer outcomes, including project delivery and expansion. Candidates should have over 5 years of experience in customer-fa

Build and execute tailored customer success plans to ensure consistent value delivery and proactively address any challenges or barriers to success. Build and lead a high-performing Client Success team in delivering successful planning and implementation of client portfolio examination sessions. Dri

Joining us as a Senior Customer Success Manager means helping retailers harness autonomous AI to deliver relevance at every touchpoint. Nosto is looking to hire a Senior Customer Success Manager to be part of the commercial team in the EMEA & APAC region. As a Senior Customer Success Manager, you wi

A leading procurement platform provider in Greater London is seeking a Sr.Solutions Consultant to lead onboarding for new clients and manage their implementation processes.The ideal candidate will have 3 to 6 years of experience with finance or procurement systems such as Coupa or SAP S/4HANA, along

Engage with customers in your assigned vertical(s) in a high‑touch, multi‑threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check‑ins to drive engagement and ensure Hootsuite is deliv

Gain in-depth knowledge of our payment solutions to effectively support customer onboarding, optimize usage scenarios, and demonstrate product value to drive customer success. We are seeking a dynamic Customer Success Account Manager to join our Customer team for a 12 months maternity leave cover. C

You are responsible for a successful customer journey and touch points that create long‑term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. You may evolve your career within the Customer Success Team by growing within you

As a Manager of Customer Success at Anthropic, you'll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. This role demands exceptional people leadership combined with deep product knowledge an

If you excel at orchestrating complex enterprise implementations, leading customer success strategy, and turning customer outcomes into growth—this is your role. As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementati

Apply discovery techniques to work with customer contacts of various personas, from IT, Cloud, and Security administrators to C-Suite executives* Document and utilize the values statements and needs of Darktrace customers* Have a mindset of taking ownership over your quota number and KPIs to improve

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Maintaining a high level of product knowledge to provide accurate information to customers.

Track and report on key metrics to measure customer and team success. Establish trusted, long-term partnerships with customers, acting as an extension of their team. Share customer insights and feedback to inform product development.

In this role, you will work closely with customers after onboarding, helping them successfully adopt the product, integrate it into their workflows and achieve their goals. Customer Success Manager (SaaS / Travel Tech). Ensure customers successfully use Teleleo services (SIM access, OTP, messaging,

A technology subscription company is seeking a Customer Success Manager to ensure customers renew their subscriptions annually. With responsibilities including training and feedback collection, the ideal candidate will have at least 2 years of experience in customer success or sales roles. This role

A growing Cloud Computing company in Greater London is looking for a Senior Specialist to bolster its Customer Success team.

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. Experience applying AI‑driven insights and automation to improve customer engagement, personalise experiences and deliver measurable val

The Customer Success team’s mission is to identify, enable, and facilitate continuous value generation for customers. In this role you’ll be responsible for the end‑to‑end coordination and execution of functional deliverables during the delivery stage, priming your customer for long‑term s

Build and execute tailored customer success plans to ensure consistent value delivery and proactively address any challenges or barriers to success. Customer Enablement & Education: Drive customer enablement initiatives through onboarding, training, and education programs to support sustained user a

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

A leading creative technology firm in Greater London is seeking a Customer Success Manager to build strong client relationships and enhance their experience with the firm's innovative solutions. You will ensure client engagement through tailored success plans, onboarding training, and strategic insi