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PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

Senior Consultant (Customer Success). The consultant partners closely with customers to understand their. The customer journey is treated as an.

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Act as a customer advocate to raise product feedback.

As a result of their success, they are looking for an Onboarding Consultant to join their customer success team, taking responsibility for the implementation, training and platform optimisation of their flagship product, to ensure their clients realise the platform's full potential. Experience worki

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Play a pivotal role in refining customer success processes as the business scales.

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Remote-first (with occasional travel for team events or customer meetings). You will play a crucial role in ensuring the success of our large employer clients by building strong relationships, managing their apprenticeship programmes, and driving high levels of satisfaction. A culture of high perfor

Experience using Customer Success platforms like Gainsight or Totango. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You possess a strategic mindset, capable of turning complex logistical challenges into clear success

This role involves onboarding new customers, providing comprehensive training, and delivering exceptional customer care to drive satisfaction, loyalty, and retention. Familiarity with CRM software and customer success platforms is a plus. Monitor customer engagement and product usage to identify pot

Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent service to their customers. Previous experience in customer success. Avalon is currently supporting a

A leading data-driven solutions provider is seeking a Customer Success Manager in Greater London. This role focuses on managing key client accounts, ensuring successful campaign delivery, and collaborating to enhance product offerings.

A leading financial technology firm is seeking a Customer Success Specialist to provide outstanding service to UK customers. You will manage customer inquiries, assist with loan applications, and support compliance efforts. This role requires fluency in English, excellent communication abilities, an

With your proactive problem-solving, clear communication, and passion for customer success, you’ll help our customers achieve tangible results — and play a central role in shaping how Onetrace scales. Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implem

We’re hiring a part-time Customer Success contractor located in the. This is a fast-growing team and a strong opportunity to gain hands-on experience in a digital-led Customer Success environment. Customer Success or Technical Account Management in SaaS or a Technical Support pro ready to transiti

Are you a team player who thrives in a fast-paced, customer facing environment? As a Service Delivery Manager at ReliaQuest, you will be driving cross functional engagement amongst every department to deliver value and success for each of your accounts based on their unique business model. In additi

We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. Capture customer feedback, success stories, and references. Lead onboarding engagements and ensure customers achieve agreed success outcomes.

Guiding new customers through their customer journey process efficiently. The Quest of Becoming Hack The Box’s Senior Customer Success Associate:. This position reports to the Head of Customer Success, US & Federal.

This position offers a great opportunity to contribute to a proactive customer service environment, enhancing customer satisfaction through effective communication and problem solving. A leading global outdoor brand based in Greater London is seeking a dedicated Customer Service Representative. This

Customer Success team members work closely with users to ensure they get the most value from our product. Document customer interactions and feedback in our internal tools. Collaborate with product and engineering teams to relay customer insights.

We are looking for a Customer Success Engineer (CSE) to work on strategic assignments that ensure customers are maximizing value from WalkMe solutions and improving overall customer sentiment. Partner with Customer Success Managers (CSMs), Sales, and Product teams to align customer needs with produc

Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Consistently review Customer Success Scores and other meaningful metrics recommending appropriate options to support customer needs. Co-create bus

A leading SaaS company in the UK is seeking a Customer Support Specialist to be the first point of contact for customer queries via phone, email, and live chat. Candidates should possess exceptional customer service skills and a passion for assisting others.

A legal tech company based in London is seeking a Customer Success Manager to manage a portfolio of customers and help them grow. This role focuses on maintaining and expanding customer accounts, improving client engagement methods, and showcasing the value of services over time. Ideal candidates wi

You will collaborate closely with account managers, ensuring clients fully understand and utilize the platform while expanding customer networks.

Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs. The successful candidate should be located within approxim

Currently scaling its Customer Success function to enhance customer outcomes and long‑term value. Play a pivotal role in refining customer success processes as the business scales. Customer Success Manager - InsurTech SaaS.

Customer Success Manager (CSM). Proven experience in a Customer Success, Solutions Engineer, or Commercial post-sales role, ideally within a SaaS or data-driven technology company. You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard succe

Contribute to Akeneo’s customer success framework for customer lifecycle management and create tangible benefits and value for customers. Develop prescriptive, customized success plans to help customers define, measure, and achieve success using Akeneo’s solutions. Customer Success Manager – I

You will be the primary point of contact for enterprise customers before and during their onboarding, ensuring successful implementation, ongoing adoption, and long‑term satisfaction. Customer Success, Solution Delivery, or a similar role, ideally in B2B SaaS or enterprise software. Customer Succe

Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coordinated communication. We are seeking a customer facing, focussed and analytical Customer Success Manager. You will act as a trusted advisor to our customers, ensuring they realize m

A leading tech company in Greater London seeks an experienced Enterprise Customer Success Manager to drive the integration of AI solutions for legal and professional services. Candidates should have 3-4+ years of experience in customer-facing roles within tech or SaaS, display adaptability in fast-p

We are seeking a proactive and customer‑focused Customer Success Manager to strengthen relationships with existing clients, enhance customer satisfaction, and drive revenue growth through PPM contract renewals, system upgrades, and referrals. Proven experience in customer success, account manageme

A leading recruitment firm is seeking a Customer Success Manager to join a fast-growing AI AdTech Retail Media platform in Greater London. The ideal candidate will leverage their Retail Media expertise to drive success for a portfolio of global brands, primarily focusing on Amazon marketing campaign

A leading security solutions provider is seeking a Customer Success Manager in Greater London. The ideal candidate has over 2 years of Customer Success experience in a SaaS environment. In this role, you will be pivotal in guiding customers through their security and compliance journeys.

A leading social media management platform is seeking a Customer Success Manager to enhance client relationships and drive product adoption. The ideal candidate has a Bachelor's degree and experience in customer success or account management within digital marketing.

As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value reali

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Champion customers’ requests by collaborating with the Customer, delivery team, and various OneStream departments (Customer Support,

A global financial platform is seeking a Customer Success Manager to enhance customer onboarding, retention, and growth within the SMB vertical in London. The ideal candidate will have over 2 years of experience in customer-facing roles and a strong customer-centric mindset. This is a hybrid, full-t

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

As an Entry-Level Customer Success Manager, you will support our EMEA software customers in achieving maximum value from their investment and ensuring a positive customer experience. As a regional customer success manager, you are responsible for the post-sale customer experience, providing best pra

In this pivotal role, the Customer Success Manager will be at the forefront of our client-centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Strong track record of driving customer success, retention, and revenu

The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communication skills and the ability to drive customer adoption goals. This remote position requires fluency in both English and German, with a focus on guiding customers through best practi

We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We are currently expanding our Customer Success team, and we’re looking for a new colleague as. Customer Success Manager (CSM) for the UK.

The ideal candidate has over 3 years of experience in Customer Success within a SaaS or tech environment, displaying strong analytical skills and a customer-centric mindset. A dynamic fintech company in London is seeking a Customer Success Manager. This role is essential for driving client engagemen

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

Customer Success Manager – Payments.

A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position. Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. CSMs at Seesaw work directly with customers to drive value