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Demonstrated success in managing customer relationships and delivering projects on time and to plan. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling

Develop and execute customer success plans tailored to each client's unique goals and challenges. Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and usage data to proactively address issues. Collaborate with CSEs and other depa

We’re looking for an experienced Customer Success Manager who can partner deeply with customers, guide meaningful adoption of CyberHQ, and help security leaders achieve measurable business and security outcomes. This is not a checkbox Customer Success (CS) role. Manage the success, health, and eng

A leading technology company in Greater London is seeking a Customer Success Engineer to ensure customer adoption and successful implementation of their search platform.

Proven experience in customer account management, customer success, or technical support in a SaaS environment. Shape a new department and have real ownership over customer success processes. Customer Success Manager | SaaS Messaging Platform.

The reason our customers love us is because we genuinely care about their success, and that starts with you. This is not an "ordinary" Customer Success role. In just over a year, we've gone from 0 to 600 customers with very little marketing spend, succeeding where many have tried and failed before.

Experience with customer success platforms and CRM tools. They are ‘super-users’ for Fivecast products and showcase to customers how to apply AI-enabled threat intelligence to the customer’s mission. We are seeking a proactive and mission-focused Customer Success Manager to join our growing te

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. Candidates must have extensive experience in Customer Success within a SaaS environment and a solid background in cyberse

Customer Success Specialist page is loaded## Customer Success Specialistlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR100699Customer Success Specialist | London*Monex specialises in FX risk management and international payments, helping corporate and i

A high-growth AI startup in London is seeking a Customer Success Manager to handle the entire customer lifecycle, including onboarding and renewals. This role demands excellent B2B SaaS experience and strong technical skills to guide customers in software integrations. Join us to influence product s

The ideal candidate will have over 2 years of experience in customer success or account management, exceptional communication skills, and a solid understanding of the fintech industry. A leading Fintech company in Greater London is seeking a Customer Success Manager.

A telecom and travel-tech company in London is seeking a Customer Success Manager to enhance client value from their platform. This hybrid role offers a chance to impact customer retention and product growth, while working in a fast-paced, international environment.

We’re hiring a Customer Success Manager as one of our early CS hires. You’ll help shape how Modo Energy does customer success - from the playbooks we build to the tools we use. Work closely with the account management team to ensure seamless customer support at every stage.

We’re looking for a Strategic Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. Customer‑facing commercial experience (Customer Success, Account Management, or similar). Ca

A tech firm in the UK is seeking a Senior Customer Success Manager to build relationships with high-value clients, managing technical project delivery and driving measurable value for customers. The ideal candidate has over 7 years in customer-facing roles, strong project management skills, and expe

A leading SaaS company is seeking a Customer Success Manager based in London to manage relationships with key customers. You will onboard new clients and provide ongoing support while ensuring customer satisfaction. The role requires strong communication skills and previous technical customer-facing

Contribute to Akeneo’s customer success framework for customer lifecycle management and create tangible benefits and value for customers. Develop prescriptive, customized success plans to help customers define, measure, and achieve success using Akeneo’s solutions. In a dynamic environment that

We’re hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. This is a hybrid role combining customer success, account management, and inside sales. B2B SaaS or services (customer success, account mana

A leading software provider in the UK is looking for a Customer Success Manager to handle a diverse portfolio of clients. This hybrid role requires 3+ years of experience in customer success or account management, where you will be accountable for retention and expansion. If you thrive in a customer

A leading social media management platform is seeking a Customer Success Manager to enhance client relationships and drive product adoption. The ideal candidate has a Bachelor's degree and experience in customer success or account management within digital marketing.

A leading advertising technology firm is looking for a Customer Success Manager to take ownership of global customers. This role involves managing key client relationships in the fast-paced digital marketing industry, ensuring customer satisfaction, and driving measurable outcomes.

A leading AI security and IT platform in London is seeking a Customer Success Manager to support a portfolio of commercial customers across EMEA. In this hybrid role, you will drive customer adoption and retention through personalized strategies while collaborating cross-functionally.

The Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market organization, focusing on revenue retention and growth within our current customer base. The CSM is expected to interact appropriately with customer personnel at all different levels, from technical contributor

Be the first Customer Success Manager in our brand new London office - help to stand up that process for European operations. Onboard new customers to Juicebox and ensure they succeed. Resolve on-going customer issues, acting as true partner for them.

A global technology company in the UK is seeking a Customer Success Manager to ensure the happiness and success of key strategic accounts. The successful candidate will develop relationships with stakeholders, analyse data to demonstrate value, and create effective communication plans for solution l

You have proven experience in a customer success or account management role with a track record of successfully managing client relationships and hitting revenue targets. As a key member of our Customer Success team, you'll have the opportunity to shape best practices, mentor junior team members, an

That is why, as we continue to grow our customer base, SECUTIX is looking for a Senior Specialist to join our Customer Success team. Manage a portfolio of premium customer cases closely, host regular calls with customers and handle any escalations they might have. Coordinate customer requests with t

Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT Solutions is looking for a Partner‑Sales & Customer Succes

A leading customer service software company is seeking an AI Success Strategist to lead the AI roadmap for clients. Candidates should have over 5 years of experience in Customer Success and AI-related roles. This role involves delivering AI strategies and executing initiatives that drive customer sa

A leading staffing agency based in Winchester is seeking a Logistics & Customer Service Assistant to join their collaborative team. This full-time position involves delivering exceptional customer experiences, processing sales orders, and managing logistics efficiently. Ideal candidates will have ex

A leading insurance platform is seeking a Customer Success Manager to enhance customer value and retention. This hybrid role involves building strategic partnerships, developing account strategies, and ensuring customer satisfaction.

A healthcare technology firm in the UK is seeking a Customer Success Manager who will support SMB customers from onboarding through to successful adoption. The ideal candidate will have 2-4 years of experience in customer success, bringing strong organizational and analytical skills to ensure custom

A global learning company in Greater London seeks a Contractual Associate for Customer Service. The role involves addressing varied customer inquiries, collaborating with internal teams, and ensuring exceptional service delivery. Candidates should have a Bachelor's degree and strong customer service

An analytics platform is seeking a Customer Success Architect to guide customers in realizing value through effective data strategies. In this role, you will partner with various teams and clients, ensuring successful implementation and ongoing success with analytical tools. Join us and help lead cu

A global leader in e-commerce solutions is seeking a Senior Customer Success Manager in Greater London. The role involves empowering clients with Nosto’s Personalization Platform, overseeing the customer lifecycle, and nurturing relationships with key stakeholders. Candidates should have 3-5 years

The Technical Customer Success Manager is execution‑first: they diagnose and move without escalation, hold a clear point of view, and are directly accountable for how Amplitude performs inside a customer’s environment. The Technical Customer Success Manager is a senior strategic operator and the

Customer Success Manager – AI Visibility (Amazon & Walmart). We’re looking for a Customer Success Manager — a data‑savvy, client‑facing professional who can confidently lead conversations with global e‑commerce brands, translate complex AI visibility metrics into clear strategies, and gu

A leading fintech company in the UK is seeking a Customer Success Manager to drive onboarding and support for enterprise clients, particularly in the payments sector. This role requires strong communication skills, technical understanding, and a minimum of 5 years in customer success or account mana

We value your privacyEnterprise Customer Success Manager page is loaded## Enterprise Customer Success Managerremote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR2036The Role**We are looking for a talented Enterprise Customer Success

You will manage customer inquiries, collaborate with internal teams, and ensure a positive customer experience. A global leader in computer-based testing is looking for a Customer Relations Program Coordinator in Greater London.

Customer Success role within a SaaS business, preferably in eCommerce or logistics. As a Customer Success Manager, you are the strategic architect of the post-sale journey for our complex and high-value clients. The Customer Success Manager will own the relationship end-to-end, driving retention, id

A dynamic recruitment agency is looking for a Customer Success & Engineering Recruiter to support a globally recognized tech company. This position focuses on hiring for Customer Success roles across the EMEA region.

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Commerce

As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. Work with the internal Account team and Customer to

The ideal candidate has excellent customer-facing skills, experience in digital transformation, and the ability to manage complex enterprise projects. A technology firm is seeking a Client Partner to manage customer relationships and drive project delivery for enterprise clients. In this remote-firs

You'll own the success of a portfolio of our education customers — the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. Define clear success milestones and adoption benchmarks so customers know what good looks lik

United Kingdom - Meeting Insights Customer Success Manager. AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced voice communications productivity solutions & services, for the digital workplace and customer experience. The only way to keep ahead of the curve and successfully meet the c

A leading insurance company is seeking a Customer Success Manager – Telematics to enhance their telematics programme.