Customer success jobs in Basingstoke - Page 14Create job alerts

Be the first Customer Success Manager in our brand new London office - help to stand up that process for European operations. Onboard new customers to Juicebox and ensure they succeed. Resolve on-going customer issues, acting as true partner for them.

A global learning company in Greater London seeks a Contractual Associate for Customer Service. The role involves addressing varied customer inquiries, collaborating with internal teams, and ensuring exceptional service delivery. Candidates should have a Bachelor's degree and strong customer service

A global cybersecurity company is searching for a proactive Customer Success Team Lead to guide a team of Managers in driving customer outcomes in alignment with company goals. The ideal candidate will possess 4+ years of Customer Success experience, including 2+ years in a leadership role. Responsi

A leading global software company is seeking a Customer Success Manager to manage UK & EMEA accounts. Candidates should have 2-3 years of Customer Success or similar experience, excellent stakeholder management skills, and a data-driven mindset. You will directly influence customer satisfaction and

A leading SaaS company in East Midlands seeks a Head of Customer Success to drive customer retention, develop engagement strategies, and lead a focused team. The role demands a customer-centric mindset, strong communication, and strategic thinking to build long-term relationships and deliver measura

Data‑driven approach to customer success, with experience leveraging usage data and success metrics to inform strategies. We’re looking for an experienced and commercially minded Enterprise Customer Success Manager (CSM) to join our growing Customer Experience team. Drive adoption and usage by d

The Customer Success Specialist will support a group of assigned clients across multiple industries. The Customer Success Specialist will focus on the transition from prospect to product user and will act as the first line of contact for the client. The Sales team works to grow our customer base acr

A software solutions provider is seeking a Strategic Customer Success Manager in London to enhance customer onboarding, retention, and growth. In this role, you'll manage customer outcomes and ensure they receive maximum value from the SaaS platform. The ideal candidate has customer-facing experienc

Years of SaaS Customer Success Experience. Customer Success Manager - Accounting. Become a power user of Stacks, able to guide customers through best practices, troubleshoot issues, and ensure seamless implementation.

A leading EV solutions provider is seeking a Customer Success Manager for Europe to enhance the customer journey from onboarding to value realization. Ideal candidates will have 5+ years in Customer Success within a B2B SaaS environment with a strong grasp of software configuration. This position of

A leading software company is seeking a Customer Success Manager to strengthen relationships with top customers. The role involves onboarding new clients, providing support, and ensuring customer satisfaction. Ideal candidates will have over 4 years in a technical customer-facing role, preferably in

A technology firm is seeking a Senior Customer Success Manager to join their Customer Success department. With a hybrid work model, this position offers a competitive salary, private health insurance, and generous PTO, making it an excellent opportunity for experienced customer success professionals

This role requires exceptional problem-solving skills, with responsibilities ranging from responding to customer support requests to collaborating on product improvements.

Experience in Customer Success, Technical Account Management, or a similar role. This role is suited to a technically capable Customer Success professional who is comfortable working in complex enterprise settings. Contribute to improving internal customer success processes.

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. The es

A maritime solutions provider in the UK is seeking a Customer Success Manager on a fixed-term contract to enhance customer satisfaction and retention. Suitable candidates should have a bachelor's degree, relevant experience in customer success, and excellent communication skills. The role involves l

As a Senior Customer Success Consultant, you will be a trusted advisor and strategic partner to our key customers. Proven experience as senior/key/strategic customer success consultant or in a similar role within the localization or language tech space. Continuously assess and improve customer succe

This is a technical Customer Success role, involving product configuration, data validation, issue diagnosis and close collaboration with Product, Engineering, Sales and AI teams. The company is hiring a Lead Customer Success Manager to own relationships from onboarding through long-term adoption. O

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. Deeply understand each customer’s business goals, use cases, and success criteria. Custome

Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Collaborate with Customer Success, Customer Support, Sales

A leading home care company in Greater London is seeking a Customer Success Manager to oversee a substantial partner network of around 2,000 listings. Responsibilities include managing relationships, improving customer service processes, and having tough conversations with partners regarding financi

As a Customer Success Engineer (CSE) on our post-sales team at LinearB, you will be a key part of driving successful implementations of our platform post‑sale. You’ll partner closely with Customer Success Managers and serve as a technical bridge between LinearB and our customers—guiding engine

Customer Implementation Manager. SAM4 by driving adoption of the technology and setting them up for success, facilitating a strong working relationship between our clients and our internal specialists. In addition, you’ll help the project leads at our customers setting up the right processes, role

A prominent IT association in Greater London is seeking a Customer Success Manager to provide exceptional support and foster long-term relationships with B2B clients. The role involves developing strategies for customer retention, assisting in product onboarding, and analyzing customer feedback. Ide

As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Enjoy managing top customers and understand

Customer Success Manager - Job Description. You will own and nurture relationships with key customers across Europe and Egypt, driving long-term engagement and value through partner-style marketing, storytelling, and customer engagement. Continuously improve customer success processes and playbooks,

Customer Success Manager at Insurtech Insights. Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated, and extremely driven people? If so, you might be our next Customer Suc

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. Customer Success will be a newly created fu

A forward-thinking waste management software company seeks a Customer Success Professional to enhance the waste management operations of municipalities and haulers. The ideal candidate has experience in Customer Success, strong relationship-building skills, and a commitment to sustainability.

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. Proven success owning enterprise customer relationships and driving adoption, performance, and growth. This role sits within our Customer Success organizat

Proficient with BI, Google Workspace, and customer success tools. The Tasker Success team helps Taskers achieve their personal tasking goals using Taskrabbit. The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and

Senior Enterprise Customer Success Manager. Enterprise Customer Success Manager. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and driving revenue by growing our exi

Develop and execute account‑level success plans, going beyond platform metrics to connect to the customer's broader alumni strategy as it ties into their larger corporate strategic goals, which you will identify and align on continuously with the customer. B2B SaaS Customer Success, Account Manage

NiCE is hiring a Senior Customer Success Manager to join our fast-growing, dynamic customer success team! We’re passionate about our work, about our customers, and about the solutions we provide. Establish a trusted advisor relationship with customer executive sponsors, developing strong customer

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

Create and maintain a customer success plan, tracking success initiatives. Customer success management, technical account management, management consulting or account director experience in the Enterprise space. Own the full customer lifecycle, from implementation, to driving program success (utiliz

Ideal candidates will have experience in customer success or account management, excellent organizational and communication skills, and a passion for technology. A leading LegalTech firm in Greater London is searching for a Customer Success Manager to join their Family Law Team. The role involves bu

As a Customer Success Manager at XM Cyber, you are the trusted advisor and the driving force behind our customers' security resilience. Customer Success Manager### Customer ExperienceGBLondonLondonXM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cy

You’re a reliable link between Customer Success, Product, and other teams, ensuring customer insights directly influence product improvements and go‑to‑market strategies. Develop and implement customer success strategies that drive adoption, satisfaction, and retention among our largest custom

PlanRadar is looking for an experienced Customer Success Manager UK to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. You have experience with account management or Customer Success, preferably withi

You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. Influence product roadmaps by surfacing customer insights and trends. Our team of e

Our Graduate Customer Success role is key on continuing providing a world-class customer service. Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. As part of the Customer Support Team, you will be an

Customer Success, Account Management, or Client Support roles. Your Role as a Customer Success Manager:. Analyse usage metrics and feedback to optimise customer engagement strategies and increase success rates.

The Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. The SecurityScorecard Customer Success team is empowered by the company to help guide customers to get the most out of our platform. Why Join SecurityScorecard’s Customer Su

A cybersecurity leader is seeking a Senior Customer Success Engineer to provide technical solutions to customers. The role involves supporting the adoption of the Darktrace platform, conducting deployment reviews, and engaging with various customer stakeholders.

As a Customer Success Architect, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre‑sales proof of concepts to demonstrate quick time to value, to post‑sales onboarding and implementation where you set customers up for long‑t

A global performance management leader is looking for a Customer Success Manager to drive customer satisfaction and retention in the UK. Ideal candidates should have 5–7 years of experience in customer success or account management within a SaaS context.

As a Customer Success Manager, you will partner with fellow CS professionals at leading global startups to drive value realization and strategic growth. Customer Success or Account Management within a B2B SaaS environment, ideally with a commercial track record. Influence the product roadmap directl