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PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Act as a customer advocate to raise product feedback.

Senior Consultant (Customer Success). The consultant partners closely with customers to understand their. The customer journey is treated as an.

Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent service to their customers. Previous experience in customer success. Avalon is currently supporting a

This role involves onboarding new customers, providing comprehensive training, and delivering exceptional customer care to drive satisfaction, loyalty, and retention. We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. Familiarity with CRM software and

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

You will play a crucial role in ensuring the success of our large employer clients by building strong relationships, managing their apprenticeship programmes, and driving high levels of satisfaction. A culture of high performance, innovation, and impact, where your contribution directly shapes Appre

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Experienced with Customer Success platforms (e.

As a result of their success, they are looking for an Onboarding Consultant to join their customer success team, taking responsibility for the implementation, training and platform optimisation of their flagship product, to ensure their clients realise the platform's full potential. Experience worki

As a Customer Success Manager (CSM) at StrongPoint, you will play a critical role in ensuring the success and satisfaction of our retail clients. Head of Customer Success @ Strongpoint ALS. Customer Success, Account Management, or similar client-facing role.

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Interlock wi

A fast-growing tech company in Greater London seeks a Customer Success Specialist to guide clients through significant decisions. The ideal candidate has experience in sales or customer service and is motivated to help customers find the right solutions. The role demands empathy, resilience, and a s

A dynamic energy firm in London seeks an outstanding account executive to join their Customer Success Team. Candidates should have over 2 years of customer-facing experience, excellent relationship management skills, and a passion for sustainability.

Your Role in Action**Drive Customer Success Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success Your SkillsExpertise managing accounts in a customer-facing role Experience in the software technology sector Ability to ad

We’re looking for a motivated and detail-driven Junior Customer Success Engineer to join our team. In this role, you’ll work closely with the Customer Success, Engineering and AI teams to support client data operations, optimize workflows, and enhance automation processes. We help our customers

A leading FinTech company in London seeks a VP of Customer Success to lead customer lifecycle management post-sale. This role demands 8+ years of experience in Customer Success leadership within a B2B SaaS or FinTech environment.

Based in London, UK and reporting to the Manager of Customer Success for APMEA and EURI, the Customer Success Engineer (CSE) will help deliver both internal and external education and training programs. We pioneered cloud computing and never stopped innovating — that’s why customers from the mos

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organisations. Help your customers achieve their business goals and outcomes on the Salesforce platform by coordinating the completion of the Signature Success catalog of services as requi

The Customer Success Manager oversees customer experience through the customer lifecycle and is accountable for overall operational success of the customer with using Oracle Health solutions and services. The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio

As a trusted advisor to our customers, you’ll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. We’re looking for an Enterprise Customer Success Manager to join our team in London. Customer Success

A leading software company in London is seeking a Customer Success Manager to enhance customer satisfaction and drive loyalty.

A SaaS startup specializing in AI solutions is seeking a Customer Success Manager to oversee strategic customer relationships and enhance satisfaction. The role involves managing deployments, providing technical guidance, and analyzing customer data to suggest improvements.

Join a dynamic team committed to innovation and customer success. A leading technology company in Greater London is seeking a Strategic Customer Success Manager. The ideal candidate will have over 10 years of experience in customer-facing roles, preferably within B2B or SaaS environments.

Collaborate on customer success plans, executive business reviews, and health checks to highlight technical wins, mitigate risks, and surface expansion opportunities. Working closely with Customer Success Managers (CSMs) and the broader account team (Sales, Solutions Architects, etc. Senior Customer

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. In this role, you will be working with French‑speaking customers and English‑speaking customers and must be fully fluent in both languages. Lead onboarding engageme

A dynamic software company is seeking an experienced Customer Success Manager to drive adoption and satisfaction across its enterprise customer base in Greater London. The ideal candidate has a strong background in Customer Success or Account Management, excellent communication skills, and the abili

An innovative edtech company in Greater London is seeking a Scaled Customer Success Manager to manage a portfolio of UK school partners. This role is pivotal in ensuring successful implementation of their platform among educators. The position requires excellent communication skills and an eagerness

The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills. A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings.

Proven experience in Customer Success, Account Management or similar customer‑facing roles within SaaS or B2B environments;. Serving as the customer's trusted advisor, the CSM partners closely with Account Managers and cross functional teams to deliver seamless experiences and ensure customers ach

A cutting-edge technology firm in Greater London seeks a Customer Success Manager to drive customer outcomes and renewals. The successful candidate will manage the customer lifecycle, lead strategic reviews, and act as a product expert. This is a unique opportunity to be part of a passionate team fo

The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. Following go‑live your prima

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. You will be responsible for customer pilots, setup,

The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. Customer Success & Relationship Management. The role involves driving high customer adoption and satisfaction, resolving technical challenges, analyzing customer

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

A global information and analytics company is seeking a Customer Success Manager in the United Kingdom. You will serve as a trusted partner, leading onboarding efforts, monitoring customer health, and advocating for customer needs. Join us to contribute to our customers' long-term success and satisf

Customer Success, Account Management or Client Services role within a SaaS or tech environment. Manages day‑to‑day customer interactions and success plans. Customer Success Manager (CSM) (English, Italian and French speaking).

A leading AI-powered business planning platform in London is seeking a Head of Customer Success for EMEA. Ideal candidates will have experience in B2B SaaS Customer Success and possess strong people management and executive engagement skills.

The Head of UK & Ireland Customer Success (HCM) leads HCM customer success across the UK&I market unit. Empower mutual customer and SAP success across the customer adoption lifecycle. Lead the SAP SuccessFactors customer success strategy for the UK&I HCM market unit.

A leading recruitment support service in London seeks a Graduate Customer Success Manager. You will foster strong relationships with customers, ensuring they achieve desired outcomes using the product. Experience in customer support or account management is essential.

Energetic extroverted personality–you love working with customers and are customer obsessed. Birdeye is looking for experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. Customer Success Manager at Birdeye in United Kingdom - Apply now!.

We are looking for a Customer Success Manager who will partner with our client in the SaaS Ecommerce space and ensure the long-term success of our clients in the UK. Customer Success Manager - Ecommerce, Logistics, SaaS - London - £55K. The Customer Success Manager will be responsible for developin

Work closely with Customer Success Managers to onboard, retain and grow customers. Proven 3‑6 years of experience in a customer‑facing role, preferably as a Customer Success Engineer or Technical Support Engineer, with a focus on API products. Build strong, long‑lasting relationships with cust

Customer Success Manager - Agriculture & Environment (Fresh Produce). Through collaboration with other teams, you will contribute to increasing the functionality contained within our tools and help our customers develop stronger practices to help their success implementing these policies moving forw

We are seeking a strategic and results-driven Head of Customer Success to lead the global customer experience function for a fast-growing e-commerce brand. Lead and mentor a customer success team, overseeing support, aftersales, and service coordination functions. We are currently looking for a Head

With 5+ years of customer-oriented experience, you'll collaborate with senior stakeholders to ensure client success. A leading technology firm is seeking a Customer Success Manager fluent in German, focused on enhancing relationships with strategic accounts.

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. As part of the Customer Success team, you9ll play a vital role in ensuring clients receive the guidance and support they need