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PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

As a result of their success, they are looking for an Onboarding Consultant to join their customer success team, taking responsibility for the implementation, training and platform optimisation of their flagship product, to ensure their clients realise the platform's full potential. Experience worki

Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent service to their customers. Previous experience in customer success. Avalon is currently supporting a

This role involves onboarding new customers, providing comprehensive training, and delivering exceptional customer care to drive satisfaction, loyalty, and retention. We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. Familiarity with CRM software and

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Experienced with Customer Success platforms (e.

You will play a crucial role in ensuring the success of our large employer clients by building strong relationships, managing their apprenticeship programmes, and driving high levels of satisfaction. A culture of high performance, innovation, and impact, where your contribution directly shapes Appre

Senior Consultant (Customer Success). The consultant partners closely with customers to understand their. The customer journey is treated as an.

This 12-month programme is designed to enable you to develop the knowledge, confidence and skills necessary to kick-start your career in Customer Success and client relationship management. Rotation 2 - Introduction to Customer Success (3 months):. Apply what you have learned from the Operations tea

If you're a Senior Project Manager, Programme Manager, Delivery Manager or Customer Success Specialist, with client-facing enterprise-level delivery experience, please apply for full details!. The role blends programme management, customer success, and commercial awareness, with real influence over

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. This is a senio

This role will require you to leverage your experience and expertise to ensure the ongoing success of our enterprise customer's campaigns. We are looking for a dedicated and highly motivated Customer Success Manager to lead our mid market and enterprise-level accounts. In this role, you will work st

Customer Success, Implementation, Project Coordination, or Customer Support within a software/SaaS environment. This role is perfect for a dynamic, driven professional who’s passionate about creating exceptional customer experiences and making a tangible impact across customer support, implementat

Successful candidates will have over 2 years of experience in B2B SaaS Customer Success and a proven track record in managing diverse portfolios. A fast-growing HR-tech scale-up in London is seeking a Customer Success professional to join their team. This role focuses on managing approximately 60 cu

We’re looking for a Senior Customer Success Engineer with a strong mechanical engineering mindset who enjoys working hands-on with data, models, and tools to deliver solutions that create real value for engineering teams. Working hands-on with customer engineering data (test, simulation, manufactu

This position offers a unique opportunity to influence customer success and ensure smooth operations. A leading revenue management company seeks an individual to oversee customer relationships from onboarding to renewal. The ideal candidate thrives in complex environments and utilizes AI tools to en

As a Director of Customer Success, you will lead the UK Customer Success organisation responsible for onboarding, adoption, retention, and advocacy. Customer Success Leadership: Lead regional Customer Success teams to deliver exceptional onboarding, adoption, and retention experiences. You will shap

Customer Success Managers work in coordination with account managers to identify and support expansion sales opportunities within the customer account* This role purposefully aids the customer in developing plans to maximize the value they get from their Motorola Solutions purchase and remove barrie

A leading technology company based in the United Kingdom is seeking a Customer Success Specialist to join their remote team. The ideal candidate will have 3-5 years of experience in customer-facing roles and will focus on building relationships, ensuring customer happiness, and driving retention. Jo

A leading digital customer experience firm in Greater London is searching for a Customer Success Manager to cultivate long-lasting client relationships and ensure high levels of service satisfaction. The ideal candidate will have a Bachelor's degree and experience in customer success roles within di

Develop a trusted advisor relationship with customers (C-suite) to ensure goals are aligned from a business strategy perspective and success metrics are identified. Department: Account Management/Customer Success. Enterprise Customer Success Management.

We are looking for a Manager of Customer Success UK, Ireland & France to lead the local teams that work closely with our customers and community, walking them along their journey of building and scaling their DevOps practices, and drive them to stronger adoption of JFrog solutions. As a Manager of C

As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measurable outcomes. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and busin

Customer Success Manager (Account Manager) page is loaded## Customer Success Manager (Account Manager)locations: London Officeposted on: Posted Yesterdayjob requisition id: R14892**Why it’s worth it:* Become a subject matter expert on assigned customers, their organ

The Customer Success Executive exists to create Raving Fans: customers who love what we do, advocate for us publicly, and actively refer us to their networks. With an ambitious FY26 growth strategy underway, they’re now looking to expand their Customer Success function, seeking experienced practit

A Customer Success Managers responsibilities include supporting customers as they transition from sales prospects, building close relationships that often last beyond any one project or job-order lasting process ownership with the business itself. Proven work experience as a Customer Success Manager

The Customer Success team aims to provide exceptional personal service to our High Touch and Mid Touch B2B customers that will establish long-term, successful relationships with our partners, who will help us unlock tech industry opportunities for individuals worldwide. Collaborate with customers to

You’ll be joining a team of Customer Success Managers, supporting Ravio’s customers across their full lifecycle. This role is focused on mid‑small accounts, with opportunities to develop into enterprise customer success manager roles, or to specialise in specific regions (language skill depend

A health technology company in the UK seeks a Customer Success Manager to take ownership of customer outcomes for NHS practices. This role involves onboarding, relationship management, and driving customer value within a complex environment. Ideal candidates have 2–4 years of experience in custome

Our Privacy Statement & Cookie Policy**Customer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ196098Thomson Reuters is transforming the legal industry with unma

The role involves managing Customer Success teams and driving customer adoption of solutions. A leading technology company in the United Kingdom is seeking a Manager of Customer Success for the UK, Ireland, and France.

A digital engineering consultancy in London seeks a Customer Success Manager to ensure exceptional service delivery for key clients. Candidates should have experience in financial services or SaaS, strong communication skills, and a proactive approach to developing a customer success team. The role

The GreyNoise Customer Experience Specialist (CXS) is part of the GreyNoise Customer Experience (CX) team, which provides our customers with an industry-leading experience. This is a customer-centric position focused on ensuring our customers' success with GreyNoise is all but guaranteed. Act as the

A leading software company is seeking a Head of UK & Ireland Customer Success to lead their customer success strategy. You will be responsible for the customer adoption lifecycle, ensuring positive outcomes and a strong influence in the HR market.

A leading SaaS provider is seeking a Scaled Success Customer Success Manager. The ideal candidate will have experience in Customer Success within a B2B SaaS environment and will manage a large portfolio of accounts, collaborating across teams to optimize customer value. This role focuses on driving

A tech-driven beauty platform is seeking a Customer Success Manager, Team Lead to inspire and guide a high-performing team. The ideal candidate will have experience in leading customer-facing teams, be data-driven, and possess strong communication skills.

The ideal candidate should have over 3 years of experience in Customer Success within a SaaS organization, focusing on customer retention and growth. A leading technology company in Greater London is seeking a Customer Success Manager to partner with higher education institutions across the UK and E

As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned cargo airline accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. The true value of the CSM comes from delivering unforgett

A leading eLearning company in the UK is seeking a Customer Success Manager to oversee post-sales relationships with its mid-market and Enterprise customers. Join a recognized team dedicated to maximizing client value and achieving customer success targets. This role is integral to driving customer

A healthtech SaaS platform in London is looking for a Customer Success Manager. This is a unique opportunity to shape the customer experience and contribute to the growth of a mission-driven company. In this pivotal role, you'll manage the entire customer lifecycle, from onboarding to renewals and u

The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. Understanding of customer success metrics and the ability to leverage data to inform strategy, optimize customer engagement, and achieve business outcomes,

A dynamic tech scale-up is seeking a Customer Success Manager in London to manage strategic accounts in the UK and DACH regions. The ideal candidate will have a strong customer orientation, fluency in German, and at least 5 years of relevant experience. You will develop relationships with large clie

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. The ideal candidate will have over 5 years of experience in customer success management and a strong understanding

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast‑paced work environment, allowing you to make an immediate impact on our team and co

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service.

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes.