Customer success jobs in Basingstoke - Page 7Create job alerts

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

A tech firm in the UK is seeking a Senior Customer Success Manager to build relationships with high-value clients, managing technical project delivery and driving measurable value for customers. The ideal candidate has over 7 years in customer-facing roles, strong project management skills, and expe

Contribute to Akeneo’s customer success framework for customer lifecycle management and create tangible benefits and value for customers. Develop prescriptive, customized success plans to help customers define, measure, and achieve success using Akeneo’s solutions. Strong background in customer

We’re hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. You’ll be responsible for ensuring customers are successful while also identifying opportunities to expand accounts through upsells and re

Create and maintain a customer success plan, tracking success initiatives. Own the full customer lifecycle, from implementation, to driving program success (utilization, business alignment, use case development and fulfillment) and running the renewal. Become a product expert and a master of our Cus

As the Manager, Customer Success, you will lead a team of growth Customer Success Managers to deliver successful onboarding, healthy adoption, advocacy and retention in Vanta’s rapidly expanding customer base. Influence strategy and design of the customer success methodology, including implementat

You’re a reliable link between Customer Success, Product, and other teams, ensuring customer insights directly influence product improvements and go‑to‑market strategies. Communicate customer needs, challenges, and successes to internal teams, working closely with Product to share feedback and

PlanRadar is looking for an experienced Customer Success Manager UK to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. You have experience with account management or Customer Success, preferably withi

A leading IT services firm in Greater London offers a Customer Success Internship designed to provide practical experience in managing client relationships and learning about AI-driven solutions.

As a Customer Success Manager at XM Cyber, you are the trusted advisor and the driving force behind our customers' security resilience. Act as the customer's internal champion, effectively own and drive the internal resolution process for all customer issues, serving as the central point of contact

Our Customer Success team plays a pivotal role, responsible for nurturing the overall business and executive relationships with TELUS Health customers. And we need a passionate Customer Success Manager like you to help us get there. As a Customer Success Manager, you'll have the opportunity to culti

As Senior Manager Customer Sucess Key Accounts, you will lead the development and execution of category strategy for our key grocery retail partners. Translate customer category strategies into integrated PMI category plans that deliver mutual value. Stakeholder & Customer Engagement.

A global performance management leader is looking for a Customer Success Manager to drive customer satisfaction and retention in the UK. Ideal candidates should have 5–7 years of experience in customer success or account management within a SaaS context.

This is where Customer Success comes in. This is a senior, highly visible Customer Success role with a genuine greenfield element. Working closely with enterprise clients, product and engineering, you’ll drive adoption, value realisation and long‑term growth, while also shaping the frameworks, p

A recruitment agency is seeking a Head of Customer Success to lead their strategy and delivery for Salesforce SaaS clients in the UK. The ideal candidate will have a strong background in SaaS or technology services, with experience in revenue retention and customer satisfaction.

As a Customer Success Manager you will play a crucial role in ensuring our customers achieve their desired outcomes with our products/services. Owner and main point of contact for our customers, monitoring customer accounts to identify areas of improvements and proactively address any issues or conc

A leading technology firm in Greater London seeks a Customer Success Manager to onboard and enable customers, drive adoption of legal products, and build strong relationships. Candidates should hold a law degree or have significant experience in the legal sector and Customer Success roles, preferabl

A global data analytics firm is seeking a Customer Success Manager to enhance client engagement and drive product adoption. This role offers valuable career growth opportunities within the fast-paced environment of customer success.

As a Customer Success Manager (CSM), you will be responsible for nurturing strong relationships with our clients and ensuring their success with Evercam's technology solutions. Continuing Success - Respond to client requests and ensure their success in using Evercam’s system. Continuously improve

Engage regularly with existing customers to successfully guide them through the implementation process from start to finish, putting the customer at the heart of everything you do to ensure success. As an Azeus Convene Customer Success Specialist, your will be the dedicated Account Manager for your

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. You can break down complex workflows into actionable steps for our customers.

A leading SaaS company in the East Midlands is looking for a Customer Success Manager. The successful candidate will build relationships with customers, monitor their satisfaction, and identify upsell opportunities. This position is ideal for someone passionate about customer success and cross-funct

We’re looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Partner closely with product and engineering to translate business needs and requirements into new solutions for customers, while s

We are looking for a Commercial Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. Candidates without prior experience in customer‑facing commercial roles (Customer Success, A

Zilliant is looking for a dynamic Customer Success Manager to join our dedicated Customer Success team. Create annual joint success plans with customers to outline their outcomes, objectives, metrics, and timelines; identify and remove any barriers to the customer’s success plan completion. As a C

A technology firm specializing in customer success is looking for a Customer Success Manager to manage client relationships and deliver insights for maximizing platform value.

As a Customer Success Manager, you’ll be a trusted advisor to your assigned customers, increasing the value our solution delivers to their organizations. Dialpad’s Customer Success team plays an essential role in assisting our customers through their entire Dialpad journey—from start to finish

Experience in software asset management, IT compliance, cybersecurity, customer success. Customer Success Manager (German speaking), Initial 3 month contract (likely extend). Own a territory and manage license reviews across client customers.

Reporting to the Global Mid-market Customer Success Team Manager, you’ll be part of a team with a clear mission: driving measurable success for every SourceWhale customer. Our Customer Success Team typically meets in our Shoreditch office on Wednesdays, with additional office time entirely optiona

This role involves understanding customer needs, developing commercial leads, and assisting in product introductions.

The Head of Customer Success will lead the Customer Success team, define best-practice customer lifecycle management, and work cross-functionally to ensure Nurtur consistently delivers outstanding customer experience. Customer Success function and ensure our clients achieve maximum value from their

A leading SaaS company in the UK is hiring a Customer Service Manager to enhance customer satisfaction and revenue growth within their portfolio. The role involves building relationships with customers of all levels, guiding their journey, and monitoring health metrics. This position is fully remote

This role requires significant SaaS support experience, team management, and technical fluency, ensuring high-quality customer support and successful feature launches.

You know how to curate plans for customers that drive successful deployment, user adoption as well as being able to demonstrate in a tangible way to your customer portfolio ongoing health, the ROI value they are achieving by using Board and be a trusted advisor to them. Board is looking for a dynami

As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with o

Customer Success Managers (CSMs) will play an integral role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their project plans from start to finish. Minimum of 3 years related work experience in customer success, project manag

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

As a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. Customer Health Monitoring: Proactively and strategically manag

The successful candidate will ensure compliance, excellent customer service, and the smooth delivery of all homeownership processes, including sales, staircasing, permissions, and statutory purchase schemes. Experience working with brokers, lenders, solicitors, and external customers. Ability to del

Reporting to the Director of Customer Success, EMEA, You will lead a high-impact team consisting of Customer Success Managers (CSMs) and our newly established Scaled Success Account Management team. As the Customer Success Team Lead (EMEA), you will play a critical role in shaping the future of our

A forward-thinking tech firm in the UK is looking for an experienced Customer Success Specialist to ensure clients maximize value from the platform. Responsibilities include onboarding customers, identifying churn risks, and collaborating closely with the Product team.

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers. As a Senior Customer Success Manager, you will. Ensure that an implementation plan is in place for each new customer and take responsibility for a successful onboarding

Customer Success Management, Sales, Client Services. Drive adoption of tools that support and enable Customer Success Managers to be more effective (i. The Team: Customer Success Management is a dynamic global team where the work changes daily.

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. This helps customers recover lost retirement savings while enabling institutions to increase assets under management and deepen customer engagem

Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. Follow customer success playbooks and support continuous improvement of team process

You’ll build trusted relationships, help customers ship faster, and turn every account into a success story. Build and execute success plans aligned with customer goals and product capabilities. Build Customer Success playbooks and new processes based on learnings.