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Demonstrated success in managing customer relationships and delivering projects on time and to plan. Experience with change management and driving customer adoption of new technologies. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while or

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

Develop and document advanced, cross‑functional account strategies in Customer Success Plans, delivering success through value and insight relevant and unique to each customer. Engage with Kyriba’s customers across multiple EMEA markets to drive and accelerate their value realization and ensure

A leading process automation technology company in London seeks a Technical Consultant to join the Customer Success team.

Proven experience in customer account management, customer success, or technical support in a SaaS environment. Customer Success Manager | SaaS Messaging Platform. Shape a new department and have real ownership over customer success processes.

Reporting directly to the Global Head of Customer Success, this leader owns the performance, growth, and maturity of Sprinklr’s Technical Success Manager (TSM) team and acts as a strategic transformation partner to Sprinklr’s largest customers in the region. The Senior Director - Customer Succes

Get notified about new Customer Success Manager jobs in. Customer Success Manager – Document Cloud. By developing trusted advisor-level partnerships with key customer collaborators, you will deliver product presentations and point‑of‑view documents that build awareness and excitement among cus

Experience with customer success platforms and CRM tools. They are ‘super-users’ for Fivecast products and showcase to customers how to apply AI-enabled threat intelligence to the customer’s mission. We are seeking a proactive and mission-focused Customer Success Manager to join our growing te

A leading technology company in Greater London is seeking a Customer Success Engineer to ensure customer adoption and successful implementation of their search platform.

Customer Success Specialist page is loaded## Customer Success Specialistlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR100699Customer Success Specialist | London*Monex specialises in FX risk management and international payments, helping corporate and i

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. Candidates must have extensive experience in Customer Success within a SaaS environment and a solid background in cyberse

A leading Fintech company in Greater London is seeking a Customer Success Manager. The ideal candidate will have over 2 years of experience in customer success or account management, exceptional communication skills, and a solid understanding of the fintech industry.

The Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market organization, focusing on revenue retention and growth within our current customer base. Success in this role will be measured and rewarded by key performance metrics including renewal (GRR) and upsell (NRR), c

We’re hiring a Customer Success Manager as one of our early CS hires. You’ll help shape how Modo Energy does customer success - from the playbooks we build to the tools we use. Work closely with the account management team to ensure seamless customer support at every stage.

A telecom and travel-tech company in London is seeking a Customer Success Manager to enhance client value from their platform. This hybrid role offers a chance to impact customer retention and product growth, while working in a fast-paced, international environment.

A leading SaaS company is seeking a Customer Success Manager based in London to manage relationships with key customers. You will onboard new clients and provide ongoing support while ensuring customer satisfaction. The role requires strong communication skills and previous technical customer-facing

A leading software provider in the UK is looking for a Customer Success Manager to handle a diverse portfolio of clients. This hybrid role requires 3+ years of experience in customer success or account management, where you will be accountable for retention and expansion. If you thrive in a customer

Frontends solutioning communication with customers designs the solution to have onboarding team implement it, here onboarding team can then be treated as Managed Services supporting Customer Success. The customer success manager will work closely with Account Managers helping them to deliver planned

A leading advertising technology firm is looking for a Customer Success Manager to take ownership of global customers. This role involves managing key client relationships in the fast-paced digital marketing industry, ensuring customer satisfaction, and driving measurable outcomes.

Candidates should have over 5 years of experience in Customer Success and AI-related roles. A leading customer service software company is seeking an AI Success Strategist to lead the AI roadmap for clients. This role involves delivering AI strategies and executing initiatives that drive customer sa

A leading AI security and IT platform in London is seeking a Customer Success Manager to support a portfolio of commercial customers across EMEA. In this hybrid role, you will drive customer adoption and retention through personalized strategies while collaborating cross-functionally.

A leading insurance platform is seeking a Customer Success Manager to enhance customer value and retention. This hybrid role involves building strategic partnerships, developing account strategies, and ensuring customer satisfaction.

Our Client is a fast-growing Performance Platform working with major global brands and is hiring a Customer Success Manager to drive value across a portfolio of customers. Customer Success Manager - Paid Search / Performance Media. This role suits someone with a strong background in paid media or di

A healthcare technology firm in the UK is seeking a Customer Success Manager who will support SMB customers from onboarding through to successful adoption. The ideal candidate will have 2-4 years of experience in customer success, bringing strong organizational and analytical skills to ensure custom

A leading staffing agency based in Winchester is seeking a Logistics & Customer Service Assistant to join their collaborative team. This full-time position involves delivering exceptional customer experiences, processing sales orders, and managing logistics efficiently. Ideal candidates will have ex

That is why, as we continue to grow our customer base, SECUTIX is looking for a Senior Specialist to join our Customer Success team. As a Cloud Computing company, SECUTIX understands the importance of Customer Success. Manage a portfolio of premium customer cases closely, host regular calls with cus

You will help customers realize value from their AI solutions and scale customer success motions across various accounts. A cutting-edge AI company is looking for a Customer Success Manager to enhance platform adoption across EMEA. Ideal candidates will have 3-5 years in Customer Success for B2B Saa

Work with the internal Account team and Customer to develop a Success Plan outlining how WalkMe addresses their immediate/future needs (including metrics for success). As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe cu

This role would suit someone from a Customer Success, Account Management, Service Delivery, or Client Relationship background who enjoys working closely with clients rather than focusing on purely sales or technical delivery. Customer Success Manager / Account Manager / Service Delivery Manager role

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT Solutions is looking for a Partner‑Sales & Customer Succes

An analytics platform is seeking a Customer Success Architect to guide customers in realizing value through effective data strategies. In this role, you will partner with various teams and clients, ensuring successful implementation and ongoing success with analytical tools. Join us and help lead cu

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you’ll take ownership of our global customers from the first week, give consultative advice, scope and drive lon

Customer Success role within a SaaS business, preferably in eCommerce or logistics. As a Customer Success Manager, you are the strategic architect of the post-sale journey for our complex and high-value clients. The Customer Success Manager will own the relationship end-to-end, driving retention, id

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Commerce

A global leader in e-commerce solutions is seeking a Senior Customer Success Manager in Greater London. The role involves empowering clients with Nosto’s Personalization Platform, overseeing the customer lifecycle, and nurturing relationships with key stakeholders. Candidates should have 3-5 years

A technology firm is seeking a Client Partner to manage customer relationships and drive project delivery for enterprise clients. In this remote-first role, you will engage with IT and business teams to ensure successful outcomes. The ideal candidate has excellent customer-facing skills, experience

The Technical Customer Success Manager is execution‑first: they diagnose and move without escalation, hold a clear point of view, and are directly accountable for how Amplitude performs inside a customer’s environment. The Technical Customer Success Manager is a senior strategic operator and the

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting

Customer Success Manager – AI Visibility (Amazon & Walmart). We’re looking for a Customer Success Manager — a data‑savvy, client‑facing professional who can confidently lead conversations with global e‑commerce brands, translate complex AI visibility metrics into clear strategies, and gu

A leading educational technology company in Greater London seeks an experienced Account Manager to drive customer success and account growth. In this role, you will facilitate demos, manage enterprise customer relationships in Higher Education, and leverage tools like HubSpot.

A dynamic recruitment agency is looking for a Customer Success & Engineering Recruiter to support a globally recognized tech company. This position focuses on hiring for Customer Success roles across the EMEA region.

A leading compliance technology company in London is seeking a French speaking Customer Success Manager to manage strategic customer relationships and drive value through SaaS solutions. Candidates should have a passion for customer advocacy, strong relationship management skills, and 2-4 years of r

HubSpot is looking for a Nordics Customer Success Manager who is interested in using creativity to solve problems, build long‑term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for eac

FreedomPay is seeking a proactive and detail-oriented professional to join our Customer Success Support team to work out of our office in Canary Wharf, London! This role is ideal for someone who thrives in a fast-paced, client-facing environment, enjoys solving problems, and communicates effectively

A leading digital marketing platform is seeking a Customer Success Manager to enhance client engagement and retention for a portfolio of prominent brands. The role focuses on managing client relationships, driving revenue growth, and ensuring successful execution of marketing strategies.

A technology-driven company in Greater London is seeking a Customer Success Manager to drive revenue growth through upselling and cross-selling. Responsibilities include managing customer relationships, feedback, and contract negotiations.

A global learning company in Greater London seeks a Contractual Associate for Customer Service. The role involves addressing varied customer inquiries, collaborating with internal teams, and ensuring exceptional service delivery. Candidates should have a Bachelor's degree and strong customer service