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Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and comp

At least five years of customer success experience in B2B SaaS, specifically with enterprise customers. We are currently looking for a Strategic Customer Success Manager - REMOTE. Your efforts will drive product adoption, health, and long‑term value, ensuring that diverse enterprise customers—fr

A leading travel technology company is seeking an Application Engineer to resolve technical issues and ensure excellent customer support. You will own technical problems from investigation to resolution and work closely with customers and internal teams.

As the Head of Customer Success, you will be based in London and will oversee our global customer success teams located in Sydney, Kuala Lumpur, Lisbon, and London. Proven experience in a senior customer success or client services role within the CFD or financial spread betting industry. Reporting d

As a Head of Customer Success you will drive results by leading a high performing team to. Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and backgroun

A modern technology company in Greater London seeks a Customer Success Representative to enhance customer experience and drive adoption. You will lead onboarding programs, guide customers through the post-sales lifecycle, and ensure they realize the value of our offerings. Ideal candidates must have

A world-class aerospace material supplier is seeking a Sales and Customer Success Representative based near St Albans, Hertfordshire. This role involves being the main contact for customers, managing orders, and contributing to sales targets.

Candidates should have experience in customer-facing technical roles and strong Python skills.

Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account-level KPIs. Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector.

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Report directly to the VP of Customer Success. Account Management / Customer Success type background.

This hybrid position involves leading a team of Client Success Managers and collaborating with various functions to ensure client satisfaction and successful onboarding of products. A leading payment technology company is searching for a strategic leader to drive Client Success across the EMEA regio

Successful candidates will have 3+ years in customer success, strong bilingual communication skills, and a passion for the ESG industry. An innovative software company in Greater London is looking for a Customer Success Manager to lead relationships with enterprise clients. The role involves managin

The role involves reaching out to customers who have abandoned their checkout, guiding subscription renewals, and educating existing customers about upcoming product launches. The ideal candidate will possess excellent communication skills, a customer-centric mindset, and experience in customer supp

We are hiring a Customer Success Manager to help establish and shape Finbourne’s Customer Success capability. As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. Align with Sales o

Responsibilities include overseeing implementation processes and ensuring customer satisfaction.

A leading technology firm in Greater London is seeking a passionate Senior Customer Success Manager to join their global Commercial team. This role focuses on managing enterprise customers in the payment and crypto industry. You will champion the development of new commercial opportunities within th

A leading SaaS company in the UK is seeking a Customer Support Specialist to be the first point of contact for customer queries via phone, email, and live chat. Candidates should possess exceptional customer service skills and a passion for assisting others.

Proven track record of meeting or exceeding sales targets or customer success goals. Align with internal collaborators such as Account Managers, Sales Specialists, Solutions Consultants, and Product Marketing to guide the customer through a successful launch, adoption, and value realization. Take re

Own global success metrics such as churn, expansion revenue, net retention, customer health scores and customer satisfaction (NPS/CES). Familiarity with CRM, success automation, analytics platforms, or customer health tooling (e. Global Head of Customer Success – AI-Driven Fitness Technology.

Contribute to the development of scalable Customer Success and account growth processes. Customer Success experience within an Insurtech platform environment. Work in a collaborative, forward-thinking environment where Customer Success is core to the business model.

This position offers a unique opportunity to shape customer success in a rapidly growing environment, emphasizing technical expertise and customer relationships. A leading cybersecurity startup in Greater London is seeking a Founding Customer Success Engineer to establish technical processes and ens

A leading recruitment firm is seeking a Customer Success Manager to join a fast-growing AI AdTech Retail Media platform in Greater London. The ideal candidate will leverage their Retail Media expertise to drive success for a portfolio of global brands, primarily focusing on Amazon marketing campaign

A leading customer success company is seeking a Customer Success Manager to build strong relationships and ensure customer satisfaction in the UK. You will manage a portfolio of clients, drive success metrics, and collaborate with various teams to tackle customer challenges. Ideal candidates are cur

We are looking for an Customer Success Manager who will partner with our Client in the SaaS Ecommerce space and ensure the long-term success of our clients in the UK. At least 2+ years experience in an Account Management or Customer Success Manager role. Enterprise Customer Success Manager - Ecommer

A leading real estate technology firm is seeking a Customer Success Manager to drive the success of their customers by ensuring they achieve measurable value from the products. You will need 3+ years in customer success, showcasing exceptional communication skills, and a passion for fostering strong

A leading fintech company in the United Kingdom is seeking a Customer Success Manager to engage with customers and enhance their experience using the Airwallex platform. The ideal candidate will have at least 2 years of experience in customer support or account management, possess strong communicati

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Champion customers’ requests by collaborating with the Customer, delivery team, and various OneStream departments (Customer Support,

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscribe

In this pivotal role, the Customer Success Manager will be at the forefront of our client-centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Strong track record of driving customer success, retention, and revenu

Customer Success Manager – Payments.

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

The ideal candidate has over 3 years of experience in Customer Success within a SaaS or tech environment, displaying strong analytical skills and a customer-centric mindset. A dynamic fintech company in London is seeking a Customer Success Manager. This role is essential for driving client engagemen

We are currently expanding our Customer Success team, and we’re looking for a new colleague as. Customer Success Manager (CSM) for the UK. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation

A technology company seeks a Customer Success Manager to reduce churn and increase revenue through client engagement. The role involves leading customer interactions and understanding their business needs to provide tailored solutions.

A growing SaaS company in the United Kingdom is seeking a proactive and dedicated Customer Success Manager to build strong customer relationships and ensure satisfaction. Candidates should have 5+ years in customer success with strong communication and analytical skills.

The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communication skills and the ability to drive customer adoption goals. A leading cybersecurity company is seeking a Sr Customer Success Manager to join their team in the UK. This remote posi

As an Entry-Level Customer Success Manager, you will support our EMEA software customers in achieving maximum value from their investment and ensuring a positive customer experience. We are seeking an enthusiastic and customer-focused individual to join our Customer Success team. As a regional custo

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

A leading social media management platform is seeking a Customer Success Manager to enhance client relationships and drive product adoption. The ideal candidate has a Bachelor's degree and experience in customer success or account management within digital marketing.

You have relevant experience in Customer Success and/or Sales and/or Project Management in a fast‑paced tech company. We are looking for an experienced and hands‑on Mid Level Customer Success Manager/Account Manager to join our fast‑growing scale‑up. Customer Success Manager / Account Manage

If you are a collaborative Customer Success Manager who thrives on ownership and can combine strategic thinking with day-to-day execution to build a successful customer success framework, then please apply now!. This is a Founding Customer Success role where you will build the Customer Success frame

We are seeking a proactive and customer‑focused Customer Success Manager to strengthen relationships with existing clients, enhance customer satisfaction, and drive revenue growth through PPM contract renewals, system upgrades, and referrals. Proven experience in customer success, account manageme

A leading technology company in Greater London seeks a Customer Success Manager to act as a trusted partner for clients, optimizing their use of Salesforce solutions. Candidates should have over seven years of experience in Technical Customer Success or related fields, alongside strong communication

A progressive healthcare technology firm in Greater London is seeking a Customer Success Manager to drive onboarding and adoption for SMB customers. The successful candidate will build strong relationships, ensuring customers feel supported and engaged. Responsibilities include customer training, mo

A leading AI firm in Greater London seeks an Enterprise Customer Success Manager. In this role, you will own value realization for customers, integrating our AI solutions into their workflows and fostering strong relationships with key stakeholders.