Customer success jobs in Blackburn - Page 17Create job alerts

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

A leading cloud-based software provider in Greater London is seeking a Customer Success Manager to enhance customer engagement and optimize their use of the Salesforce platform. Ideal candidates will have extensive experience in Technical Customer Success, with strong communication skills and a soli

As a Customer Success Manager (CSM) for the Enterprise segment, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. Experience in Customer Success, Account Management, or similar rol

Customer Success Manager (EMEA) - Field Systems. Join our Field Systems Sales team with a mission to strategically build, retain, and grow our valued customers by showcasing the. Proactively assess overall customer health, system utilization, current goals, and identify advanced value opportunities

A leading facilities management company is seeking an experienced Customer Success Manager to oversee compliance and performance of key client contracts. Strong leadership and commercial acumen are essential for success in this position.

Do you want to be part of a young, dynamic and innovative technology company and help us expand our engineering services to our industrial customers in the UK. Our team is youthful, driven, and takes immense pride in the impact our product and services have on our customers. In addition, you’ll he

Proven experience in customer-facing technical roles (Solutions Architect, Solutions Engineer, or Customer Success Engineer). Coach a small team of three Senior Solutions and Customer Success Engineers on discovery, design, and delivery best practices. Drive Customer Success & Growth.

Partner with Customer Success Managers (CSMs), Sales, and Product teams to align customer needs with product capabilities. Customer Success Engineer, Solutions Engineer, Consultant, etc. Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable

Head of Customer Success at fast-growing B2B SaaS platform. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence.

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Serve as the voice of the customer and provide internal feedback on how we can better ser

The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. In this role, you’ll be resp

Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent service to their customers. Avalon is currently supporting an organisation in Cheshire to recruit a C

Senior Technical Customer Success Manager – DevTools (UK). This is an early Customer Success role at a DevTools company that already works. Customer Success is now being built deliberately in EMEA.

They will also have a dotted‑line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Own customer success outcomes including onboarding, adoption, churn control, and technical advocacy across the US and Canada. Customer Success Stra

Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Customer Success, Account Management, or Customer Operations experience, preferably in B2B SaaS or enterprise software. Monitor

Candidates should have experience in Customer Success or Account Management within B2B SaaS or fintech environments. A dynamic financial technology company in Greater London is seeking a Customer Success Manager. Join an innovative team committed to creating lasting value for customers.

A leading motor dealer group in Torbay is seeking a Senior Parts Advisor to assist customers, identify the correct parts, and maximize sales opportunities.

A forward-thinking talent solutions company is looking for a proactive Customer Success Specialist in the East Midlands. This position supports multiple initiatives to improve customer satisfaction and program success. This role involves enhancing post-sale customer engagement through strategic rela

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service.

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes.

A fast-growing startup in the UK is seeking a UK Customer Success Manager to enhance customer adoption and satisfaction within the education contract catering sector. This role involves managing a portfolio of clients and ensuring operational success through mobilisations and on-site support.

Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Strong experience with building and developing long-lasting executive-level relationships (in

The ideal candidate will bring strong financial acumen and a proven track record of successful team leadership to enhance customer satisfaction across various segments. A leading tech company is seeking a Senior Director for Global Customer Support to oversee the customer support organization and dr

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

The Customer Success Manager will act as a trusted advisor to customers focusing on understanding their business needs, developing tailored use cases and ensuring successful adoption of Thomson Reuters solutions. We are seeking a customer-focused professional with a passion for solving complex busin

A leading insurance company in the United Kingdom is seeking a Customer Success Manager focused on telematics.

Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Our customer base is growing faster than ever! We’re looking for experienced Enterprise Customer Success Managers to help us scale our UK business. A history of acting as a customer adv

Customer Success Manager (CSM) – French Speaking. An English and French speaking Customer Success Manager (CSM) for Europe to join our international team. Finance / Business Valuation, Customer Success or Account Management.

United Kingdom - Meeting Insights Customer Success Manager. The only way to keep ahead of the curve and successfully meet the challenges of the 21st century is to invest heavily in our team. The role involves managing a portfolio of accounts, building relationships with customers, and working closel

Key collaboration: New Business, Implementation, Professional Services, Customer Success, Account Management, and Marketing; each team shares responsibility for customer success and associated KPIs (retention, NDR, adoption, incremental ARR, CSAT). Proficiency with CRM and customer success/BI tools;

Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field application engineering, customer support, customer experience focused program/project management. Collaborate within the Customer Success team to develop and refine customer s

A growing tech startup is seeking a Customer Success Manager to support customer relationships and drive account success. In this role, you will manage a portfolio of customers and enhance account health, while also focusing on revenue growth and retention.

As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - ensuring they get maximum value from our platform. Customer Success Manager - FP&A. Codex are looking for a Customer Success Manager to join a new EPM practice

A leading online learning platform is looking for a Customer Success Associate to drive customer value and engagement. The role involves supporting SMB clients, ensuring customer satisfaction, and leveraging insights to improve service usage. Candidates must have a proven track record in customer re

A technology-driven brand protection firm in Greater London is seeking a Senior Customer Success Manager to enhance client relationships and ensure product value. Ideal candidates will have over 3 years in Customer Success within the SaaS space, fluent in both French and English, and possess strong

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to ensure clients maximize their success with their innovative SaaS solutions. This remote role demands strong skills in customer engagement and a proven track record in the SaaS environment. Ideal candidates will

Own customer happiness and retention, serving as the primary point of contact for top‑tier customers. Customer Success, Account Management, or a related role within a B2B cyber/OT environment (preferably SaaS or technical product). People First, Customer Obsession, Strive for Excellence, and Integ

A fintech scale-up based in London is seeking a Customer Success Manager to enhance client engagement and ensure the success of customers with their solutions.

A leading equipment rental provider in North East England is seeking a Hire Controller to enhance customer relationships and maximize service delivery. In this key role, you will manage customer enquiries, ensuring a smooth order process and effective communication throughout. The ideal candidate en

The Customer Success Manager works across our clients functions to accelerate customer successes (outcomes). Provide weekly review of customer success impacts and how you’ve driven improvements for the organisation (sell, build, run) and customers. Impact – using customer defined baseline metric

As part of our continuing success in the UK, we are seeking a driven Customer Success Manager to strengthen our customer focus within our most crucial and fast‑growing accounts. Create and deliver launch communication plans for successful rollout of solutions. Proven track record of supporting sol

This role is perfect for a dynamic, driven professional who’s passionate about creating exceptional customer experiences and making a tangible impact across customer support, implementation, and shaping the product roadmap through customer insights. Customer Success, Implementation, Project Coordi

Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision‑makers such as CFOs, CIOs, or CISOs. As a Customer Success Manager (CSM), you will play an in

As a Customer Success Manager, you’ll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services. A minimum of three years professional experienc

A leading software company in Greater London is seeking an Account Manager focused on customer success and growth. The role involves being the key contact for clients, driving revenue through upselling and renewals, and collaborating with various teams to enhance customer satisfaction.

A leading tech recruitment firm in London is seeking a Customer Success Manager to support clients in maximizing their Retail Media strategies.

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Interlock wi

A tech company specializing in AI is seeking a Customer Success Representative to manage a portfolio of 200+ high-volume SaaS accounts. The role involves ensuring customer engagement, retention, and satisfaction while guiding customers to leverage Ultralytics' tools effectively.