Customer success jobs in Loughton - Page 14Create job alerts

FRESH has partnered with a fast-growing SaaS provider in the hospitality and wellness technology sector to hire a.They deliver modern, cloud-based software to clients globally and is scaling quickly, making this a great opportunity for someone who thrives in a high-energy, start-up environment.Incre

Year one success looks like building consistent pipeline, closing enterprise logos, and helping shape how the UK GTM motion scales from here.

Customer Success Manager – Membership Association Hybrid – London (2 Days – Office) £36,000 - £40,000 Base Salary Leading membership association seeks a highly ambitious and talented Customer Success Manager to join their fast-growing team. The successful candidate w

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Senior Customer Success Manager. Unlike a pure Customer Success role, this position requires confidence and commercial ownership the ability to go deep into each account, build tailored account plans, and spot opportunities that drive long-term revenue growth. You’ll work directly with custome

Inbound Sales & Customer Success Lead.

FRESH has partnered with a fast-growing SaaS provider in the hospitality and wellness technology sector to hire a.They deliver modern, cloud-based software to clients globally and is scaling quickly, making this a great opportunity for someone who thrives in a high-energy, start-up environment.Incre

We partner with ambitious brands, from global leaders to fast-scaling startups, to build and grow e-commerce stores that engage, convert, and inspire customers.

Customers may engage through one-off programmes or through longer-term membership, with Customer Success playing a key role in helping individuals and businesses understand how to get the most value from the full ecosystem. Description The role The Customer Success Manager owns customer and member

Senior Customer Success Manager. Customer Success, Service Delivery, or a client-facing SaaS role. If this role excites you and you want to be part of a high-growth SaaS business where Customer Success is central to revenue,.

You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Windward’s Maritime AI platform. Define and track "Success Outcomes" for customers, ensuring that maritime intelligence translates into actionabl

Monitor customer engagement and product usage to identify potential risks or opportunities, helping customers to achieve the best outcomes with our solutions. Proven experience in customer success, account management, or a related role. Familiarity with CRM software and customer success platforms is

We are looking for a driven and customer-centric Customer Success Associate to help our customers adopt, optimize, and realize maximum value from our SaaS platform. Proficiency with CRM systems, automation tools, and (ideally) customer success platforms. Customer Success, onboarding, support, or ope

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

This role blends client success, account management, and commercial ownership. You have 3+ years of experience in Client Success, Account Management, or Service Delivery within B2B technology, SaaS, or managed services. This is a great opportunity for a commercially minded Client Success or Account

We are seeking a highly motivated, seasoned, and strategic Senior Customer Success Manager to serve as a founding pillar of our new Customer Success function. We know that creating diverse teams is the most fundamental component to our success and this success can only be achieved by a collective of

Operations Associate - Customer Strategy, Success and Support. You’ll be trusted with real ownership and the autonomy to shape how customer experience and operations scale from day one. Customer onboarding & experience.

As they continue expanding across London, Singapore, and Sydney, they’re looking to grow their Customer Success team with passionate, driven individuals who love building customer relationships and delivering tangible results. The Customer Success Manager will become a key partner to high-profile

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. We strive to cultivate an inclusive environment of understanding to have a greater impact on our bus

Client Success Manager | Strategic Account Manager – DACH.

You will play a crucial role in ensuring the success of our large employer clients by building strong relationships, managing their apprenticeship programmes, and driving high levels of satisfaction. A culture of high performance, innovation, and impact, where your contribution directly shapes Appre

This 12-month programme is designed to enable you to develop the knowledge, confidence and skills necessary to kick-start your career in Customer Success and client relationship management. Rotation 2 - Introduction to Customer Success (3 months):. Apply what you have learned from the Operations tea

As they continue expanding across London, Singapore, and Sydney, they’re looking to grow their Customer Success team with passionate, driven individuals who love building customer relationships and delivering tangible results. Customer Success Manager - French Speaking. The Customer Success Manage

The Enterprise Customer Success Manager (CSM) is a critical, relationship-focused role centered on technical adoption and value realization within Prophecy's customer base. Customer Success, or Account Management in B2B SaaS, with a focus on the modern data stack (ETL, Databricks/Spark, Snowflake, o

Customer success oversees both growth and support. B2B Customer Success, Account Management, or similar client-facing role in SaaS, fintech, payments, or software platforms. We are looking for a Customer Success Account Manager to own and grow relationships with our software platform clients in the

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Act as a customer advocate to raise product feedback.

You will provide high-quality customer care to a range of clients, using your German and English language skills to support the wider team and ensure an excellent client experience. Customer-focused mindset with a professional and friendly manner. No prior fintech experience required; any customer s

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. This is a senio

You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. Customer Success, Account Management, or customer-facing roles in SaaS or technical products. Custo

Year one success looks like building consistent pipeline, closing enterprise logos, and helping shape how the UK GTM motion scales from here.

An award-winning ERP SaaS provider in the UK seeks a Service Delivery / Customer Support Manager to lead their customer service team. You will be responsible for onboarding, issue escalation, and improving service standards to ensure high customer satisfaction and retention rates.

We’re expanding into the UK market and are looking for a Strategic Customer Success Manager – Europe to support and grow one of UVeye’s most important European partnerships. Customer Success Manager Europe – UVeye.

Work with the Head of Customer Success to improve processes. As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. Reporting to the Head of Customer Success, you will col

A fast-growing tech company in Greater London seeks a Customer Success Specialist to guide clients through significant decisions. The ideal candidate has experience in sales or customer service and is motivated to help customers find the right solutions. The role demands empathy, resilience, and a s

Backed by a global parent organisation, the business is scaling rapidly and is now looking to appoint a commercially minded Customer Success Manager to manage and grow key client relationships. The Customer Success Manager will act as the primary point of contact for a portfolio of strategic clients

Customer Success Manager - AI Startup. The company is seeking a tech-savvy Customer Success Specialist who can help clients turn complexity into clarity. For over six years, the business has operated as a consultative partner, building an enviable customer base that includes industry leaders.

A leading Alumni engagement platform in London is seeking a Senior Vice President of Customer Success to lead their global customer success organization. The role requires extensive experience in customer success and team leadership within a B2B SaaS environment. The successful candidate will own ke

A SaaS startup specializing in AI solutions is seeking a Customer Success Manager to oversee strategic customer relationships and enhance satisfaction. The role involves managing deployments, providing technical guidance, and analyzing customer data to suggest improvements.

A growing foodservice technology company in the UK is seeking a Customer Success Manager to enhance customer onboarding and relationships. Ideal candidates have at least 3 years in customer success roles and strong communication skills. You will ensure successful platform use and support upselling o

Proven experience in Customer Success, Account Management or similar customer‑facing roles within SaaS or B2B environments;. Serving as the customer's trusted advisor, the CSM partners closely with Account Managers and cross functional teams to deliver seamless experiences and ensure customers ach

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

A global information and analytics company is seeking a Customer Success Manager to maximize customer value from their solutions in Greater London. You will drive customer adoption and engagement while collaborating with internal teams to support client success. Ideal candidates should have experien

The successful candidate will influence senior leadership, build scalable programs, and drive customer success strategies. A leading video communications company is seeking a Manager of Post-Sales Enablement to lead the strategy and execution of enablement programs for Customer Success and Support t

Join us to contribute to our customers' long-term success and satisfaction. A global information and analytics company is seeking a Customer Success Manager in the United Kingdom. You will serve as a trusted partner, leading onboarding efforts, monitoring customer health, and advocating for customer

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

You’re an inspiring and proactive leader with a passion for customer success and team development. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. We d

The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. The role involves driving high customer adoption and satisfaction, resolving technical challenges, analyzing customer usage data, and suggesting product improveme