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Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Track and report on customer health, satisfaction, and revenue metrics, ensuring.

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, C

ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director. Collaborate with delivery, customer success, and technical teams to ensure adoption and value realisation.

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

Execute the Customer Success strategy for the EMEA region, ensuring alignment with global business objectives. Manage and oversee a complex portfolio of projects across diverse utility clients, providing senior-level guidance to your team of Customer Success and Deployment staff. You have a proven t

Candidates should have experience in customer-facing technical roles and strong Python skills.

Customer Success Manager to enhance customer adoption and satisfaction. The ideal candidate will have at least 5 years in customer-facing roles, possess strong interpersonal and analytical skills, and demonstrate a customer-centric mindset. In this role, you will manage a portfolio of customers, ens

A vibrant tech scale-up is seeking a Customer Success professional to drive customer satisfaction and retention across the DACH region. The ideal candidate will have proven experience in SaaS customer success, managing Enterprise accounts in various industries.

The Head of Customer Success is also responsible for the day-to-day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. At Kinsta, the Customer Success team itself is not responsible for commercial asp

If you’re exploring the market for an opportunity in a vibrant tech scale‑up, and bring prior experience in SaaS Customer Success, submit an expression of interest so that one of our dedicated recruiters can be in touch when there is a match. Ability to demonstrate SafetyCulture values (Think Cu

A leading global data center provider is seeking a Senior Customer Success Manager in the United Kingdom to lead operational service excellence for complex global customers. This role requires 7+ years in customer-facing positions, strong engagement skills, and experience with service management fra

A dynamic legal-tech company is seeking an Implementation Lead to drive customer success through management of a high-performing team. Ideal candidates will have strong management experience, technical aptitude with integrations, and exceptional customer-facing skills.

Senior Strategic Accounts Customer Success Manager. Senior Strategic Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

A leading customer experience company in the UK is seeking a Manager of Customer Success to lead and develop a diverse team. This role offers an opportunity to drive operational success and contribute to a forward-thinking environment.

Candidates should have over 5 years of experience in customer success within MarTech or eCommerce environments. A leading marketing technology company based in London is seeking a Senior Customer Success Manager. This role involves managing relationships with existing retail accounts to drive revenu

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. Ideal candidates have 7+ years in Customer Success, including leadership experience in hotel technology. You will define strategies, mentor a team, and drive custom

A leading customer experience technology company in Greater London is seeking a Customer Success Manager to lead and develop a diverse team. This role involves driving customer success initiatives, managing performance, and leveraging AI technology to enhance customer experience. The ideal candidate

Key responsibilities include optimizing customer success strategies, developing consultative relationships, and collaborating across departments to improve customer retention. A leading SaaS company is seeking a Customer Success Manager to enhance customer relationships and drive product adoption.

Lead and scale the entire Customer Success function, transforming it into a growth driver. Own and implement the Customer Success strategy, building scalable playbooks and frameworks. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence.

Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. As Head of Customer Success, you will take the lead in being the voice of our customer base. Solid customer facing experience from Customer Su

A cutting-edge AI company in the United Kingdom is seeking a VP of Customer Success to oversee the entire post-sale customer journey. Candidates should have 8–15 years of experience in Customer Success in the market research industry, with a proven track record of managing enterprise accounts. Thi

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers’ secure environments. It is easy to operat

A healthcare technology group is seeking a Senior Manager Customer Success for the UK & Ireland. Strong stakeholder management and communication skills are essential for success in this role.

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NR

As a Senior Customer Success Manager at UserTesting, you’ll be a trusted advisor to our customers, helping them achieve their goals, maximize value from our platform, and grow their investment with us. Customer Success, Account Management, or a related SaaS role, with experience managing enterpris

Understand customers’ business objectives, challenges, and industry-specific needs to drive success. An awesome opportunity has arisen for a French speaking Senior Customer Success Manager to join our team!. Advocate for customers internally, influencing product development based on industry trend

A website optimization platform is seeking a Senior Customer Success Manager to act as the primary contact for large clients in the UK. Candidates should have 3+ years in SaaS Customer Success and excellent communication skills.

You’ll stay close to customers, personally engaging with key accounts, while bringing structure, pace, and consistency to how Customer Success operates at scale. You’ll be accountable for retention, expansion, and customer satisfaction across a substantial international book of business, while l

This role requires a deep understanding of Customer Success and exceptional communication skills to lead a high-performing team and enhance client engagement. The ideal candidate will possess strategic leadership experience and ability to influence cross-functional initiatives, driving new sales gro

In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. Lead and scale the global Customer Success organisation — hiring, mentoring, and developing a high-performing team. We are currently looking for a

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. The role involves driving retention and expansion, mentoring a high-performing team, and taking a strategic approach to customer success.

A leading technology recruiter is seeking a Global Head of Customer Success to lead and enhance their global customer success organization. The ideal candidate will have over 5 years of experience in a senior customer success leadership role within a SaaS context and a proven ability to develop high

Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe.

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25‑30 Enterprise customers. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer‑base, leveraging their product knowledge and strategic e

A leading WordPress hosting company is seeking a Head of Customer Success to shape their customer success strategy. This role involves overseeing the customer success initiative, focusing on onboarding, retention, and customer satisfaction. Candidates should have experience leading customer success

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

As the first dedicated public markets & trustees hire in Ledgy’s Customer Success team, your job will be to own relationships with our existing public & trustee customers while building scalable processes. Scale Ledgy's public markets & trustees function by building efficient processes and leverag

A leading technology company is seeking a Senior Customer Success Manager to advocate for clients and drive value realization. The ideal candidate will have 2-3 years of experience in customer success or account management, particularly in a SaaS environment.

In this role, you will lead and scale the Customer Success organization, ensuring customers achieve maximum value from the company’s solutions. Head of Customer Success – United Kingdom. Data‑driven mindset with expertise in customer success metrics, account management, and analytics.

The Senior Customer Success Manager will work closely with Account Executives and Solutions Architects to ensure customers achieve their business objectives, advise them on best practices, and act as the voice of the customer internally. Experience successfully managing customer engagements to compl

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers' secure environments. Get notified about new

In this full-time position, you will take ownership of the store, develop and inspire your team, and ensure excellent customer service. Join us to foster a diverse and inclusive work environment while guiding your team towards success.

Hands‑on experience implementing automation and AI within Customer Success or broader customer operations. This role offers the chance to create a best‑in‑class Customer Success organisation from the ground up, with full ownership of retention, expansion, and value realisation across enterpris