Customer success jobs in Peterborough - Page 12Create job alerts

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director.

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

The ideal candidate will possess strong emotional intelligence and a commitment to customer success, fostering a high-performance team culture within a dynamic environment. Responsibilities include developing a sales strategy, managing customer relationships, and driving revenue growth.

Experience successfully managing customer engagements to completion and customer satisfaction. At Algolia, we are passionate about our customers so we’re looking for an all‑star Customer Success Manager who is ready to join our growing team. Senior Customer Success Manager.

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

A leading AI technology firm in London is seeking a VP of Sales & Customer Success to drive global revenue growth and lead enterprise sales efforts.

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments.

A SaaS consultancy in the UK is looking for an experienced Engagement Manager to lead customer relationships and deliveries for mid-market clients. The role involves managing projects from setup through to adoption and ensuring measurable success using a modern SaaS platform. Candidates should have

A payroll management firm in Greater London seeks a Customer Relationships Manager to enhance customer experience by guiding clients through onboarding and promoting product adoption. The ideal candidate will have over 3 years of experience in customer success, strong communication skills, and an ab

The Senior Customer Success Manager is critical to the success of our business and by working with a portfolio of merchants, you will make an immediate impact by building long term relationships with key stakeholders and helping them to drive business results utilizing subscriptions. Recharge is loo

As a Senior Customer Success Manager (CSM) reporting directly to the Director of Customer Success you wont just manage accounts youll be a strategic leader and a trusted partner to our customers helping them achieve lasting success. Support in developing strategies systems and playbooks to be used a

The Senior Manager of Post-Sales Enablement owns the strategy, execution, and continuous improvement of enablement programs for Customer Success, Support, and Services teams. Experience implementing customer success methodologies and driving adoption across global teams. Customer Success, Support, S

A technology company is seeking a Senior Customer Success Manager to join their Enterprise Solutions team, serving as a trusted advisor to major enterprises. This remote role focuses on fostering relationships, guiding customers on API strategies, and managing high-value accounts. Candidates should

A leading software development platform is seeking a Senior Customer Success Manager to guide enterprise organizations through their digital transformation journeys. The role emphasizes driving customer adoption and long-term success with the platform while mentoring peers and engaging with senior s

A leading financial infrastructure provider in Greater London is seeking a VP of Customer Success to lead the customer lifecycle post-sale. The ideal candidate will have over 8 years of experience in Customer Success leadership within a B2B SaaS or FinTech/InsurTech environment. This role is essenti

A leading tech firm in Greater London is seeking an experienced Senior Customer Success Manager to nurture key client relationships and drive customer success. You will manage onboarding processes, provide ongoing support, and serve as a voice for the customer.

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. Senior experience in Customer Success, Account Leadership or Consulting within Talent Acquisition, Employer Brand, HR T

You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers. We are looking for a Senior Customer Success Manager to help us build our SaaS-based anti-money laundering solutions, which empower organisations to fight financial crim

Positively challenge the status quo and champion new ideas to improve the Customer Success function and the overall customer experience. This includes developing and executing the global Customer Success strategy, managing a team of individual contributors, and acting as a key voice for customers ac

Proven experience in customer‑facing technical roles (Solutions Architect, Solutions Engineer, or Customer Success Engineer). Collaborate with leadership to refine the company’s go‑to‑market and customer success strategy. Coach a small team of three Senior Solutions and Customer Success Engi

Senior Customer Success Manager (Advisory Focus). Join to apply for the Senior Customer Success Manager (Advisory Focus) role at Nuix Discover. We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations — particularly the Big Fou

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

Familiarity with customer-success methodologies, including journey mapping, success planning, and customer health-scoring. That is why, as we are growing our customer portfolio, SecuTix is now expanding our Customer Success team. Leading the team to provide strategic guidance to SecuTix customers to

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. Senior Customer Success Manager, Enterprise, Actimize. If you're ready to lead with purpose and elevate custome

A technology solutions company in London seeks an Entry Level Associate Services Consultant to enhance customer data management and support implementation processes. The ideal candidate will have customer-facing experience and strong technical acumen, particularly in Python.

A global CRM leader is seeking a passionate Customer Success Manager to drive success for high-profile clients. This role requires over 8 years of experience in Technical Customer Success or SaaS, exceptional communication skills, and the ability to build relationships with executive leadership. You

Act as a trusted partner to the Head of Customer Success, demonstrating autonomy and a proactive approach by providing timely customer and team insights to inform strategic decision‑making. This includes developing and executing the global Customer Success strategy, managing a team of individual c

Experienced in customer success / full ownership responsibility for managing customers. Head of Customer Success (EMEA). Reporting to the Chief Revenue Officer, the Head of Customer Success (EMEA) leads the non‑technical implementation of the Cadmus platform and services, supporting academics and

Develop and execute customer success plans that align with customers’ business priorities and transformation objectives. Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Drive customer-specific roadmaps in collaboration with Sales, Engineering, Partners

A global EdTech company in London is seeking a Head of Customer Success (EMEA) to lead the implementation of their platform in UK universities. Ideal candidates will have experience in higher education or EdTech, skill in managing customer success, and enthusiasm for delivering training.

A technology recruitment firm seeks a Head of Customer Success in the United Kingdom. Candidates should have over 6 years in Customer Success, including 3+ years in leadership, preferably in B2B SaaS. The role involves leading a high-performing team to ensure maximum customer value and satisfaction

Senior Customer Success Manager (Advisory). Customer Success, Professional Services, Advisory, Legal Operations, eDiscovery, or related sectors. We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations - particularly the Big Four

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. Help your customers achieve their business goals and outcomes on the Salesforce

We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success. Senior Customer Success Manager – United Kingdom. Nordcloud is triple-certified across Amazon Web Services, Microsoft Azure and Google Cloud Platform – with 10

The Customer Success team within Signature Success is looking for a driven and customer‑focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest‑profile customers. The CSM acts as the technical main interface on behalf of our customers and

Customer Success & Marketing Manager. Anaglyph and supporting both marketing and customer success objectives. Experience in marketing, customer success, or client engagement roles.

Head of Customer Success at Hyper Growth eCommerce SaaS. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Lead, coach and grow a high-performing Customer Success team, creating a positive and accountable culture.

As the Head of Customer Success, you will be the ultimate advocate for the function, working across all customer segments – from SMB to Enterprise – to ensure the value and scope of Customer Success are understood and championed internally. Proven experience leading and scaling Customer Success

The role involves leading a global team, developing customer success strategies, and driving onboarding excellence. The ideal candidate has over 5 years of experience in customer success leadership, especially in SaaS environments. A leading SaaS company in the AI fitness sector seeks a Global Head

As VP Customer Success, you will own the full post‑sale customer journey at Conveo — from orchestrating high‑stakes pilots and onboarding, to driving adoption, renewals, and expansion across global brands. Create clear success plans with executive sponsors, with agreed goals, timelines, and me

A global B2B fintech company is seeking an RVP, Customer Success, based in London, UK.

A leading cybersecurity firm seeks a Network Security Customer Success Engineer to enhance customer environments through advanced SASE solutions. This remote role involves technical support, integrations, and ensuring customer satisfaction to maximize their investment in security.

Own global success metrics such as churn, expansion revenue, net retention, customer health scores and customer satisfaction (NPS/CES). Global Head of Customer Success, you will:. Familiarity with CRM, success automation, analytics platforms, or customer health tooling (e.