Customer success jobs in Peterborough - Page 13Create job alerts

ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director.

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, C

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

An awesome opportunity has arisen for a French speaking Senior Customer Success Manager to join our team!. Advocate for customers internally, influencing product development based on industry trends and customer feedback. Understand customers’ business objectives, challenges, and industry-specific

A website optimization platform is seeking a Senior Customer Success Manager to act as the primary contact for large clients in the UK. Candidates should have 3+ years in SaaS Customer Success and excellent communication skills.

You’ll be accountable for retention, expansion, and customer satisfaction across a substantial international book of business, while leading and developing a geographically distributed team of Customer Success Managers. You’ll stay close to customers, personally engaging with key accounts, while

This role requires a deep understanding of Customer Success and exceptional communication skills to lead a high-performing team and enhance client engagement. The ideal candidate will possess strategic leadership experience and ability to influence cross-functional initiatives, driving new sales gro

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. The role involves driving retention and expansion, mentoring a high-performing team, and taking a strategic approach to customer success.

In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. You will collaborate closely with various departments to align customer success goals with company objectives. Partner with executive leadership to

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25‑30 Enterprise customers. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer‑base, leveraging their product knowledge and strategic e

A leading technology recruiter is seeking a Global Head of Customer Success to lead and enhance their global customer success organization. The ideal candidate will have over 5 years of experience in a senior customer success leadership role within a SaaS context and a proven ability to develop high

Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe. Customer Success, Program Management, Partner Management, or Operations within mobility, transportation, aviation, automotive, or similarly complex operational environments.

A leading WordPress hosting company is seeking a Head of Customer Success to shape their customer success strategy. This role involves overseeing the customer success initiative, focusing on onboarding, retention, and customer satisfaction. Candidates should have experience leading customer success

We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team at Apollo and serve as a trusted advisor to some of the world’s largest enterprises. Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manage

As the first dedicated public markets & trustees hire in Ledgy’s Customer Success team, your job will be to own relationships with our existing public & trustee customers while building scalable processes. Scale Ledgy's public markets & trustees function by building efficient processes and leverag

A leading technology company is seeking a Senior Customer Success Manager to advocate for clients and drive value realization. The ideal candidate will have 2-3 years of experience in customer success or account management, particularly in a SaaS environment.

In this role, you will lead and scale the Customer Success organization, ensuring customers achieve maximum value from the company’s solutions. Customer Success, including at least 3 years in a leadership role, preferably in B2B SaaS. Data‑driven mindset with expertise in customer success metric

The Senior Customer Success Manager will work closely with Account Executives and Solutions Architects to ensure customers achieve their business objectives, advise them on best practices, and act as the voice of the customer internally. Experience successfully managing customer engagements to compl

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

We are seeking an experienced, highly motivated and customer focused sales manager to lead and develop a team that are tasked with retaining and growing a dedicated set of customer accounts. Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain s

In this full-time position, you will take ownership of the store, develop and inspire your team, and ensure excellent customer service. Join us to foster a diverse and inclusive work environment while guiding your team towards success.

A healthcare technology company is seeking an experienced Head of Customer Success to lead their function in the UK. This role involves building a customer success strategy that drives satisfaction and retention across various segments, from SMB to Enterprise. The successful candidate will leverage

Hands‑on experience implementing automation and AI within Customer Success or broader customer operations. This role offers the chance to create a best‑in‑class Customer Success organisation from the ground up, with full ownership of retention, expansion, and value realisation across enterpris

A technology company is seeking a Senior Customer Success Manager to enhance relationships across major advisory firms. This role focuses on driving customer value, engagement, and successful outcomes through collaboration with internal teams. Ideal candidates will have over 7 years in Customer Succ

A leading SaaS provider is seeking an experienced Customer Success Senior Manager in London. With over 10 years in a customer success role, you will drive the strategy for client satisfaction across sectors in sports and entertainment. In this role, you will lead the UK & Ireland team, focusing on c

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers' secure environments. Network Security Custo

CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer-base, leveraging their product knowledge and strategic expertise to help customers accomplish key business objectives. As a Senior Customer Success Manager on our EMEA team, you will be

A top-managed hosting company in Greater London is seeking a Head of Customer Success to lead its customer success strategy. This role involves overseeing customer satisfaction initiatives, driving customer retention, and managing a cross-functional team to ensure customer happiness. The ideal candi

A technology recruitment firm seeks a Head of Customer Success in the United Kingdom. Candidates should have over 6 years in Customer Success, including 3+ years in leadership, preferably in B2B SaaS. The role involves leading a high-performing team to ensure maximum customer value and satisfaction

Technical Interview: Discussion with the Head of Customer Success. Customer Success experience in Enterprise SaaS, managing six-figure ACV accounts. Join to apply for the position and help shape customer success at Curvestone.

A leading technology recruitment firm seeks a Senior Customer Success leader in London to oversee customer retention and satisfaction for a global SaaS business. Ideal candidates will have experience in managing complex customer bases and a pragmatic approach to leadership.

Develop and execute customer success plans that align with customers’ business priorities and transformation objectives. Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Drive customer-specific roadmaps in collaboration with Sales, Engineering, Partners

Head of Customer Success at Hyper Growth eCommerce SaaS. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Lead, coach and grow a high-performing Customer Success team, creating a positive and accountable culture.

Customer Success & Marketing Manager. Anaglyph and supporting both marketing and customer success objectives. Experience in marketing, customer success, or client engagement roles.

Senior Customer Success Manager (Advisory). Customer Success, Professional Services, Advisory, Legal Operations, eDiscovery, or related sectors. We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations - particularly the Big Four

A leading cybersecurity firm seeks a Network Security Customer Success Engineer to enhance customer environments through advanced SASE solutions. This remote role involves technical support, integrations, and ensuring customer satisfaction to maximize their investment in security.

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. Help your customers achieve their business goals and outcomes on the Salesforce

The Customer Success team within Signature Success is looking for a driven and customer‑focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest‑profile customers. The CSM acts as the technical main interface on behalf of our customers and

We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success. Senior Customer Success Manager – United Kingdom. Nordcloud is triple-certified across Amazon Web Services, Microsoft Azure and Google Cloud Platform – with 10

As the Head of Customer Success, you will be the ultimate advocate for the function, working across all customer segments – from SMB to Enterprise – to ensure the value and scope of Customer Success are understood and championed internally. Proven experience leading and scaling Customer Success

The role involves leading a global team, developing customer success strategies, and driving onboarding excellence. The ideal candidate has over 5 years of experience in customer success leadership, especially in SaaS environments. A leading SaaS company in the AI fitness sector seeks a Global Head

As VP Customer Success, you will own the full post‑sale customer journey at Conveo — from orchestrating high‑stakes pilots and onboarding, to driving adoption, renewals, and expansion across global brands. Create clear success plans with executive sponsors, with agreed goals, timelines, and me

A global B2B fintech company is seeking an RVP, Customer Success, based in London, UK.

Ideal candidates will have experience in Customer Success within a B2B SaaS environment and a strong understanding of customer success metrics. A technology and advisory firm in the United Kingdom is seeking a Senior Customer Success Manager to manage key Enterprise accounts. This position offers a

A minimum of 5+ years of experience in a customer‑facing role (for example, in BDR, Customer Service/Support, Sales, or CSM) with a proven track record of managing enterprise‑level customers and/or alliance/reseller partner. Customer‑centric mindset - put the customer’s needs first, actively

Head of Customer Success at fast-growing B2B SaaS platform. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams. Own and implement the Customer Success strategy, building scalable playbooks and frameworks.

Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, strategic check‑ins, and delivering a consistently high‑quality customer experience while embedding surprise and delight throughout the customer