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ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director. Collaborate with delivery, customer success, and technical teams to ensure adoption and value realisation.

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

An awesome opportunity has arisen for a French speaking Senior Customer Success Manager to join our team!. Advocate for customers internally, influencing product development based on industry trends and customer feedback. Understand customers’ business objectives, challenges, and industry-specific

A website optimization platform is seeking a Senior Customer Success Manager to act as the primary contact for large clients in the UK. Candidates should have 3+ years in SaaS Customer Success and excellent communication skills.

You’ll be accountable for retention, expansion, and customer satisfaction across a substantial international book of business, while leading and developing a geographically distributed team of Customer Success Managers. You’ll stay close to customers, personally engaging with key accounts, while

This role requires a deep understanding of Customer Success and exceptional communication skills to lead a high-performing team and enhance client engagement. The ideal candidate will possess strategic leadership experience and ability to influence cross-functional initiatives, driving new sales gro

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. The role involves driving retention and expansion, mentoring a high-performing team, and taking a strategic approach to customer success.

In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. You will collaborate closely with various departments to align customer success goals with company objectives. Partner with executive leadership to

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25‑30 Enterprise customers. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer‑base, leveraging their product knowledge and strategic e

A leading technology recruiter is seeking a Global Head of Customer Success to lead and enhance their global customer success organization. The ideal candidate will have over 5 years of experience in a senior customer success leadership role within a SaaS context and a proven ability to develop high

Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe. Customer Success, Program Management, Partner Management, or Operations within mobility, transportation, aviation, automotive, or similarly complex operational environments.

A leading WordPress hosting company is seeking a Head of Customer Success to shape their customer success strategy. This role involves overseeing the customer success initiative, focusing on onboarding, retention, and customer satisfaction. Candidates should have experience leading customer success

We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team at Apollo and serve as a trusted advisor to some of the world’s largest enterprises. Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manage

As the first dedicated public markets & trustees hire in Ledgy’s Customer Success team, your job will be to own relationships with our existing public & trustee customers while building scalable processes. Scale Ledgy's public markets & trustees function by building efficient processes and leverag

A leading technology company is seeking a Senior Customer Success Manager to advocate for clients and drive value realization. The ideal candidate will have 2-3 years of experience in customer success or account management, particularly in a SaaS environment.

In this role, you will lead and scale the Customer Success organization, ensuring customers achieve maximum value from the company’s solutions. Customer Success, including at least 3 years in a leadership role, preferably in B2B SaaS. Data‑driven mindset with expertise in customer success metric

The Senior Customer Success Manager will work closely with Account Executives and Solutions Architects to ensure customers achieve their business objectives, advise them on best practices, and act as the voice of the customer internally. Experience successfully managing customer engagements to compl

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

We are seeking an experienced, highly motivated and customer focused sales manager to lead and develop a team that are tasked with retaining and growing a dedicated set of customer accounts. Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain s

In this full-time position, you will take ownership of the store, develop and inspire your team, and ensure excellent customer service. Join us to foster a diverse and inclusive work environment while guiding your team towards success.

A healthcare technology company is seeking an experienced Head of Customer Success to lead their function in the UK. This role involves building a customer success strategy that drives satisfaction and retention across various segments, from SMB to Enterprise. The successful candidate will leverage

Hands‑on experience implementing automation and AI within Customer Success or broader customer operations. This role offers the chance to create a best‑in‑class Customer Success organisation from the ground up, with full ownership of retention, expansion, and value realisation across enterpris

A technology company is seeking a Senior Customer Success Manager to enhance relationships across major advisory firms. This role focuses on driving customer value, engagement, and successful outcomes through collaboration with internal teams. Ideal candidates will have over 7 years in Customer Succ

A leading SaaS provider is seeking an experienced Customer Success Senior Manager in London. With over 10 years in a customer success role, you will drive the strategy for client satisfaction across sectors in sports and entertainment. In this role, you will lead the UK & Ireland team, focusing on c

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers' secure environments. Network Security Custo

CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer-base, leveraging their product knowledge and strategic expertise to help customers accomplish key business objectives. As a Senior Customer Success Manager on our EMEA team, you will be

A top-managed hosting company in Greater London is seeking a Head of Customer Success to lead its customer success strategy. This role involves overseeing customer satisfaction initiatives, driving customer retention, and managing a cross-functional team to ensure customer happiness. The ideal candi

The Senior Manager of Post-Sales Enablement owns the strategy, execution, and continuous improvement of enablement programs for Customer Success, Support, and Services teams. Experience implementing customer success methodologies and driving adoption across global teams. Customer Success, Support, S

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

A leading AI technology firm in London is seeking a VP of Sales & Customer Success to drive global revenue growth and lead enterprise sales efforts.

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments.

A SaaS consultancy in the UK is looking for an experienced Engagement Manager to lead customer relationships and deliveries for mid-market clients. The role involves managing projects from setup through to adoption and ensuring measurable success using a modern SaaS platform. Candidates should have

A payroll management firm in Greater London seeks a Customer Relationships Manager to enhance customer experience by guiding clients through onboarding and promoting product adoption. The ideal candidate will have over 3 years of experience in customer success, strong communication skills, and an ab

The Senior Customer Success Manager is critical to the success of our business and by working with a portfolio of merchants, you will make an immediate impact by building long term relationships with key stakeholders and helping them to drive business results utilizing subscriptions. Recharge is loo

As a Senior Customer Success Manager (CSM) reporting directly to the Director of Customer Success you wont just manage accounts youll be a strategic leader and a trusted partner to our customers helping them achieve lasting success. Support in developing strategies systems and playbooks to be used a

A leading software development platform is seeking a Senior Customer Success Manager to guide enterprise organizations through their digital transformation journeys. The role emphasizes driving customer adoption and long-term success with the platform while mentoring peers and engaging with senior s

A technology company is seeking a Senior Customer Success Manager to join their Enterprise Solutions team, serving as a trusted advisor to major enterprises. This remote role focuses on fostering relationships, guiding customers on API strategies, and managing high-value accounts. Candidates should

A leading financial infrastructure provider in Greater London is seeking a VP of Customer Success to lead the customer lifecycle post-sale. The ideal candidate will have over 8 years of experience in Customer Success leadership within a B2B SaaS or FinTech/InsurTech environment. This role is essenti

A leading tech firm in Greater London is seeking an experienced Senior Customer Success Manager to nurture key client relationships and drive customer success. You will manage onboarding processes, provide ongoing support, and serve as a voice for the customer.

A technology solutions company in London seeks an Entry Level Associate Services Consultant to enhance customer data management and support implementation processes. The ideal candidate will have customer-facing experience and strong technical acumen, particularly in Python.

You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers. We are looking for a Senior Customer Success Manager to help us build our SaaS-based anti-money laundering solutions, which empower organisations to fight financial crim

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. Senior experience in Customer Success, Account Leadership or Consulting within Talent Acquisition, Employer Brand, HR T

Proven experience in customer‑facing technical roles (Solutions Architect, Solutions Engineer, or Customer Success Engineer). Collaborate with leadership to refine the company’s go‑to‑market and customer success strategy. Coach a small team of three Senior Solutions and Customer Success Engi

Senior Customer Success Manager (Advisory Focus). Join to apply for the Senior Customer Success Manager (Advisory Focus) role at Nuix Discover. We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations — particularly the Big Fou

Positively challenge the status quo and champion new ideas to improve the Customer Success function and the overall customer experience. This includes developing and executing the global Customer Success strategy, managing a team of individual contributors, and acting as a key voice for customers ac