Customer success jobs in Rochdale - Page 2Create job alerts

Customer Success Executive (Payroll Software).

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

Customer Success Business Partner (CSBP). You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Customer Operations, Sales, Channel teams, and senior leadership to deliver exceptional customer experienc

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Customer Success role within a fast-paced SaaS environment.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Customer Success Business Partner (CSBP). Customer Success Business Partner.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. As a Head of Customer Success </

You’ll join as a critical Customer Success Manager, taking ownership of a high‑value portfolio of customers (circa £1. This role is intentionally open to candidates outside of “traditional SaaS Customer Success”. This is a standout opportunity for a commercially minded, analytically strong

A leading cybersecurity firm in the UK is seeking a Senior Director of Customer Success who will oversee the entire customer lifecycle, ensuring satisfaction and value realization. This full-time position in London offers an opportunity to drive customer engagement initiatives and influence product

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. Use data to segment customers based on their product usage and fi

A fintech company in Greater London seeks a Customer Success Manager to drive adoption and enhance customer experiences.

An opportunity to contribute to the growth and direction of our Customer Success program, building out best‑in‑class playbooks and processes. Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities. Clie

A leading healthcare technology firm is seeking a Customer Success Manager to remotely manage UK customers while requiring in-office attendance one day a week. The role focuses on driving revenue growth and ensuring customer satisfaction through high-quality onboarding and support.

As part of our transformation, we are building a world‑class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions. We are seeking a customer‑focused professional with a passion for solving complex business challenges and driving cus

As a Manager of Customer Success at Anthropic, you’ll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. This role demands exceptional people leadership combined with deep product knowledge

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre-existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. Support Customer Success Executives within the Customer Success

A fast-growing SaaS company based in London is seeking a Customer Success Manager to enhance customer relationships and drive retention and growth.

Customer Success, Account Management, or a similar customer‑facing role in B2B SaaS. Experience shaping customer success playbooks in early‑stage SaaS environments. You’ll work closely with Sales, Product, and Marketing to drive adoption, retention, and expansion while defining what world‑cl

A healthcare technology company is seeking a Customer Success Manager to enhance customer relationships and ensure successful onboarding.

A leading tech company is looking for a Customer Success Representative to manage the post-sales lifecycle for a global client base. This remote position requires strong technical customer-facing experience and excellent communication skills. The CSR will facilitate onboarding, ensure customer value

You'll define our technical onboarding process, create runbooks, build health scoring frameworks, and establish how we scale customer success as we grow from dozens to hundreds of customers. You'll be our first Customer Success Engineer, building the technical foundation for how we deliver customer

Als Customer Success Engineer combineer je technische kennis met een klantgerichte mindset.

Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. We’re looking for a passionate and dedicated Customer Success Manager to join our team. Proven experience in a B2B customer success (1‑2 years de

A leading recruitment agency is seeking an experienced Customer Success Manager to join a dynamic AI AdTech SaaS platform. The role involves driving success for top global brands by building and optimizing marketing campaigns across major platforms like Amazon and Walmart.

A leading data solutions firm in Greater London is seeking a Customer Success Manager to oversee customer health management and service delivery. The role requires a minimum of 5 years in customer-facing positions, preferably in IT or telecommunications. You will be responsible for stakeholder engag

Communicate the value of Signature Success and ensure all collaborators understand it so customers continue to renew. Help customers achieve business goals and outcomes on the Salesforce platform by coordinating the completion of the Signature Success catalog of services and providing proactive feat

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. Customer Success, Sales, Account Management, or similar) with a strong track record of building relationships and delivering value to customers. The Customer Success group a

As a Customer Success Manager in Claroty, you will own the customer's happiness and you lead the path to success with Claroty. You will be the primary point of contact for our top‑tier customers, nurturing relationships with all levels (senior executives included), and ensuring the successful adop

The successful candidate will have over 5 years in customer success management, strong analytical skills, and familiarity with CRM tools like Salesforce. A leading recruitment platform is seeking a Customer Success Manager to enhance client value through data-driven strategies.

A leading delivery service company in Greater London is seeking a Customer Success Manager who speaks French or Italian. Ideal candidates have over 3 years of experience, excellent communication skills, and a passion for customer success. This position involves managing customer relationships, ensur

This role involves overseeing a team of Customer Success Managers, focusing on enhancing customer engagement and satisfaction. The successful candidate will have 5-8 years of experience in customer success management and a demonstrated ability to lead and mentor teams. A leading sustainability solut

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. Lead strategic initiatives to improve our Customer team processes including projects such

Responsibilities include developing customized success plans and collaborating with teams to ensure successful deployments. Experience in account management, project management, and expertise in customer success plans are essential, as is a proven track record in driving retention and growth targets

A global tech company in the UK seeks a Customer Success Director to lead its Mid-Market team. The ideal candidate will have over 7 years in customer success roles, at least 3 years in people management, and experience in a B2B SaaS environment. The role involves strategic transformation in customer

As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. Customer Success Manager - Retail / SaaS. Share our clients' success stories with the marketing team and encourage our clients to participate in different actions (case studies, testi

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Job Detai

Customer Success and Adoption:*** Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. Monitor customer health and proactively identify risks or issues that may impact customer success, collaborating with internal IDEXX teams for resolution.

A leading healthcare technology company seeks a Technical Support Lead in the UK.You'll ensure smooth product operation and provide support to clinicians and NHS Trust users, diagnosing technical issues and facilitating trust rollouts.Ideal candidates possess experience in technical support roles, s

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. Provide ongoing product enablement for customers across product catalogue.

A leading tech company in London seeks a Customer Success Manager (EMEA) to manage post-sales relationships and renewal cycles for its clients. The role emphasizes onboarding, customer engagement, and negotiation for renewals.

Product Adoption: Drive successful adoption, provide guidance, train on new features, and analyse customer success metrics to identify improvement opportunities. Experience in a customer success or similar role. You will play a pivotal role in helping customers maximise the value they get from the i

Customer Success, Account Management, or another senior customer‑facing role. This Customer Success Manager is different: you’ll be on‑site in our central London workspace, to collaborate closely with our founder/CEO, Product Manager, and Growth Lead. Join us as our first Customer Success Mana