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They are seeking an experienced Customer Success Team Lead to build and lead a Customer Success team within a fast-paced, service-led MSP environment. We are working with a Managed Service Provider (MSP) that is investing heavily in the growth of its Customer Success function. You will manage a port

Senior Customer Success Manager. Senior Customer Success Manager. Reporting to: Customer Success Director.

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. Responsible for collecting customer feedback and communicating into the product team. With a unique focus on the contractor and tempor

A Customer Success Manager plays a key role within a Software & Cloud division, helping customers maximise the value of their cloud and software investments. Develop and execute customer success plans, including adoption road maps and milestone tracking. Identify cross-sell and up-sell opportuni

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

As the Manager, Customer Success, you will lead a team of growth Customer Success Managers to deliver successful onboarding, healthy adoption, advocacy and retention in Vanta’s rapidly expanding customer base. Influence strategy and design of the customer success methodology, including implementat

As a Customer Success Manager at Pencil, you’ll lead by example: managing high-impact accounts, designing scalable adoption strategies, and helping define how we deliver customer success at scale. Own strategic and high value customer relationships, ensuring deep adoption and renewal success. You�

CES Customer Success Manager – Aerospace & Defence. The CSM is responsible for key performance indicators including TCV (below $5M), revenue, contract margin, and client satisfaction, while also playing a vital role in driving client retention and overall account success. Champion talent managemen

It is expected that the SMCS will work in collaboration with the Customer Success Engineers (CSEs) and other Customer Success (CS) Organization teams to provide assistance in the management of your customers within a defined segment (e. Members of the Customer Success family are motivated customer a

A leading AI company in Greater London seeks a Customer Success Manager to own the entire customer journey. This role involves driving adoption and managing a portfolio of high-value customers, acting as a strategic advisor to executive stakeholders. Ideal candidates will have 5+ years in customer-f

The Customer Success Manager acts as a trusted partner to customers, aligning More4apps solutions with evolving business needs while coordinating internal teams to deliver consistent and high‑quality customer outcomes. Act as the primary point of contact for customer success post‑sale by leading

A global B2B fintech company is seeking an RVP, Customer Success, based in London, UK.

A leading process automation technology company in London seeks a Technical Consultant to join the Customer Success team.

A leading tech company based in Greater London is seeking a commercially minded Customer Success Manager to oversee customer outcomes from the paid trial phase through to long-term adoption and expansion.

The Customer Success organisation is composed of four teams: pre-sales, customer success, account management and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realise measurable outcomes from their investment in our platform. Customer Success, Acco

A technology firm is seeking a Client Partner to manage customer relationships and drive project delivery for enterprise clients. In this remote-first role, you will engage with IT and business teams to ensure successful outcomes. The ideal candidate has excellent customer-facing skills, experience

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

A leading cybersecurity firm in Greater London is seeking a Customer Success Manager. The ideal candidate has at least 2 years of experience in Customer Success, preferably in the security sector, and strong communication and problem-solving skills. You will be pivotal in guiding customers through t

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. Candidates must have extensive experience in Customer Success within a SaaS environment and a solid background in cyberse

Customer Success Manager – Membership Association. Leading membership associations seeks a highly ambitious and talented Customer Success Manager to join their fast-growing team. The successful candidate will have a proactive approach, paying close attention to detail and ensuring that the members

They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Own customer success outcomes including onboarding, adoption, churn control, and technical advocacy across the US and Canada. Experience scaling cust

Owning the success of Happl’s customers, ensuring they successfully launch, adopt, and scale modern employee benefits globally. Ideally 3+ years experience in Customer Success, Account Management, or a customer‑facing SaaS role. Rapid career progression in a scaling Customer Success team.

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes.

A dynamic AI company in the UK is seeking a Customer Success Manager to maintain key relationships with Mid-Market customers. This role involves driving customer satisfaction, managing post-sales activities, and collaborating with internal teams.

A leading HR technology firm is seeking a Customer Success Manager to drive product adoption and retention for clients in the UK and Ireland. This role requires strong relationships with customers, analytical skills, and experience managing a large portfolio in a SaaS environment. The ideal candidat

The role involves developing Customer Success Plans, providing insights to customers, and ensuring their success with a strategic approach. A digital assets management company in Greater London is seeking a Customer Success Manager to build and maintain relationships with clients on the TRES platfor

A leading insurance company is seeking a Customer Success Manager – Telematics to enhance their telematics programme.

We’re looking for an experienced Customer Success Manager who can partner deeply with customers, guide meaningful adoption of CyberHQ, and help security leaders achieve measurable business and security outcomes. This is not a checkbox Customer Success (CS) role. Experienced Customer Success Manage

Our Client is a fast-growing Performance Platform working with major global brands and is hiring a Customer Success Manager to drive value across a portfolio of customers. Customer Success Manager - Paid Search / Performance Media. This role suits someone with a strong background in paid media or di

This individual is someone who works well with others, has a “get the job done” mentality, and can contribute their own expertise in the email industry and/or customer success to ensure high levels of adoption and customer retention. The candidate must be an exceptional team player, as this team

United Kingdom - Meeting Insights Customer Success Manager. Become a trusted advisor and ambassador of change in our customers’ workplace. Become the customer advocate in AudioCodes, collaborating with our Product, Development, Marketing and Sales teams.

A global HR platform in Greater London is seeking a Customer Success Manager to enhance customer engagement and adoption among small-to-medium businesses. The role involves leveraging technology for scalable customer support and community initiatives, managing a large portfolio of clients, and facil

Skills, knowledge, and experience points required to unlock the role of the Senior Customer Success Associate at Hack The Box:. Previous experience in a Customer Success role preferred. The adventures that await you after becoming the Senior Customer Success Associate at Hack The Box:.

You will collaborate closely with account managers, ensuring clients fully understand and utilize the platform while expanding customer networks.

The Customer Success Manager (CSM) will cover clients within Europe and is responsible for maximising conversion of a high inbound flow of predominantly SMB customers. More than 175,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Commun

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high‑performing strategy from zero. Customer Success will be a newly created

A leading fintech company seeks a Customer Engagement professional to manage customer relationships across EMEA. Responsibilities include engaging customers, facilitating executive meetings, and measuring performance outcomes. The position offers a hybrid work environment, highlighting customer-cent

Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Customer Success

A leading consultancy in the financial sector is seeking a Customer Success Director to drive customer satisfaction and revenue growth. The ideal candidate will have over 8 years of experience in Customer Success or Account Management within Capital Markets or B2B SaaS. Key responsibilities include

A global technology firm is seeking a Regional Manager of Customer Success for EMEA & APAC to lead a team of Customer Success Managers. Ideal candidates have over 7 years in Customer Success, with experience in a B2B SaaS environment and proven leadership skills in managing distributed teams. You wi

Customer Success Manager - Retail Media (Amazon, Criteo, Citrus). We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Act as the day-to-day partner for clients, driving adoption and successful

The ideal candidate has over 2 years of Customer Success experience in a SaaS environment. A leading security solutions provider is seeking a Customer Success Manager in Greater London. Responsibilities include advising customers, leveraging outreach strategies, and ensuring their retention and sati

Advocating for the Customer: Representing the customer’s voice across teams, communicating feedback, feature requests, and concerns to drive improvements in products and services. Proactive problem solver with a customer‑centric mindset and consultative approach. Ability to methodically manage c

As a Strategic Customer Success Manager (CSM), you will be the trusted, executive‑facing partner for a portfolio of Eptura’s most strategic customers. Actively contribute to global Customer Success initiatives, enablement programs, success storytelling, and continuous improvement efforts across

A leading cybersecurity solutions company in Greater London seeks a Customer Success Manager to drive value for strategic customers and ensure their satisfaction. This role requires a minimum of 4 years in a customer-facing role and a proven track record with enterprise clients.

The smooth running of our subscriptions is integral to our customers’ success and the success of Connectr. B2B SaaS Customer Success, with strong renewal, upsell, and expansion results. Use data and customer insights to track adoption, measure success, and inform strategic recommendations.