Customer success jobs in Rochdale - Page 3Create job alerts

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Experience and

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Serve as the main point of contact for a portfolio of mid-to-enterprise level customers. Own the customer relationship from onboarding through renewal.

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

A leading insurance firm in Manchester seeks a Senior Customer Service and Sales Executive to deliver excellent sales and service experiences. This role involves taking inbound calls, converting new business, and retaining customers while supporting team targets. The ideal candidate will have a prov

United Kingdom - Meeting Insights Customer Success Manager. The role involves managing a portfolio of accounts, building relationships with customers, and working closely with them to help achieve their business goals. Work closely with our customers with the drive to help them change their workplac

A leading advertising technology firm is looking for a Customer Success Manager to take ownership of global customers. This role involves managing key client relationships in the fast-paced digital marketing industry, ensuring customer satisfaction, and driving measurable outcomes.

A global logistics company is seeking a Customer Service Agent to manage import operations in Purfleet. The role involves arranging shipments, ensuring compliance, and maintaining customer relations. Join a successful team to further your career in an international environment.

This hybrid role involves managing pilot customers, owning the onboarding process, and building the Customer Success function from the ground up. A dynamic AI company in London is seeking a Lead Customer Success Manager to drive product adoption and retention.

The successful candidate will strategize training implementations and drive customer adoption, ensuring measurable outcomes align with business goals. A leading SaaS company is seeking a Training Specialist to empower and enable Account Managers in delivering high-impact training to customers.

Customer Success or Account Management. Customer Success Manager based in London. As an early hire, you won't just follow a process—you will help design the workflows and success metrics that define the department as we scale.

Customer Success or Technical Account Management at a B2B SaaS company. Customer Success Manager (Hybrid – North of Manchester). We’re hiring a Customer Success Manager (CSM) to own the full post‑sale journey—from onboarding through adoption, renewals, and expansion.

We are seeking a dynamic Customer Success Account Manager to join our Customer team for a 12 months maternity leave cover. Gain in-depth knowledge of our payment solutions to effectively support customer onboarding, optimize usage scenarios, and demonstrate product value to drive customer success. I

A tech company in Greater London seeks a Customer Success Manager to drive value generation for clients, particularly in financial services. This role involves coordinating deliverables, measuring program success, and expanding business through upsells.

A leading AI time platform is seeking a Customer Support Associate in the United Kingdom. The successful candidate will provide support to U. This role involves working closely with customers during business hours and contributing to documentation and education initiatives.

A leading market intelligence company in London is seeking a Customer Success Manager to ensure clients realize value from their platform investment. Candidates should have 2–4 years of experience in Customer Success or a SaaS role, strong communication skills, and the ability to build relationshi

A leading SaaS provider in the UK is searching for a Head of Customer Success to enhance customer retention and drive strategic growth. The role focuses on fostering long-term relationships and adopting a customer-centric culture throughout the organization.

A data management company in the UK is looking for a hands-on Customer Success Manager to own the end-to-end experience for regional customers. Requirements include 5+ years in customer success or related fields, a bachelor’s degree, and fluency in English and French. The ideal candidate will lead

A leading parking solutions company is seeking a Head of Customer Success to lead and manage the performance of the Customer Success function. The ideal candidate will have over 5 years of experience in customer support leadership and will be responsible for driving service delivery, managing teams,

A leading technology company in Greater London is seeking a Customer Success Engineer to ensure customer adoption and successful implementation of their search platform.

Customer Success, Account Management, or another senior customer‑facing role. This Customer Success Manager is different: you’ll be on‑site in our central London workspace, to collaborate closely with our founder/CEO, Product Manager, and Growth Lead. Join us as our first Customer Success Mana

Proven experience in customer account management, customer success, or technical support in a SaaS environment. This is a hands‑on managerial role where you will not only manage and support a growing team but also directly influence the success of our customers, ensuring smooth onboarding, adoptio

The reason our customers love us is because we genuinely care about their success, and that starts with you. This is not an "ordinary" Customer Success role. We’ve built a platform for heat pump installers to manage the whole installation journey from initial enquiry through to final compliance pa

Experience with customer success platforms and CRM tools. The ideal candidate will be passionate about customer success, comfortable engaging with technical and operational stakeholders, and committed to delivering value in high-stakes environments. They are ‘super-users’ for Fivecast products a

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. Candidates must have extensive experience in Customer Success within a SaaS environment and a solid background in cyberse

A telecom and travel-tech company in London is seeking a Customer Success Manager to enhance client value from their platform. This hybrid role offers a chance to impact customer retention and product growth, while working in a fast-paced, international environment.

We’re hiring a Customer Success Manager as one of our early CS hires. You’ll help shape how Modo Energy does customer success - from the playbooks we build to the tools we use. Work closely with the account management team to ensure seamless customer support at every stage.

A leading SaaS company is seeking a Customer Success Manager based in London to manage relationships with key customers. You will onboard new clients and provide ongoing support while ensuring customer satisfaction. The role requires strong communication skills and previous technical customer-facing

Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate. We are looking for an experienced Customer Success Manager to join our global Customer Success

A leading software provider in the UK is looking for a Customer Success Manager to handle a diverse portfolio of clients. This hybrid role requires 3+ years of experience in customer success or account management, where you will be accountable for retention and expansion. If you thrive in a customer

That is why, as we continue to grow our customer base, SECUTIX is looking for a Senior Specialist to join our Customer Success team. As a Cloud Computing company, SECUTIX understands the importance of Customer Success. This team works alongside our Product, Engineering, Sales and Services teams to h

Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT Solutions is looking for a Partner‑Sales & Customer Succes

A leading customer service software company is seeking an AI Success Strategist to lead the AI roadmap for clients. Candidates should have over 5 years of experience in Customer Success and AI-related roles. This role involves delivering AI strategies and executing initiatives that drive customer sa

An analytics platform is seeking a Customer Success Architect to guide customers in realizing value through effective data strategies. In this role, you will partner with various teams and clients, ensuring successful implementation and ongoing success with analytical tools. Join us and help lead cu

A leading AI security and IT platform in London is seeking a Customer Success Manager to support a portfolio of commercial customers across EMEA. In this hybrid role, you will drive customer adoption and retention through personalized strategies while collaborating cross-functionally.

A global leader in e-commerce solutions is seeking a Senior Customer Success Manager in Greater London. The role involves empowering clients with Nosto’s Personalization Platform, overseeing the customer lifecycle, and nurturing relationships with key stakeholders. Candidates should have 3-5 years

The Technical Customer Success Manager is a senior strategic operator and the primary owner of the customer deployment, adoption, and outcomes from presales through renewal and expansion. The Technical Customer Success Manager is execution‑first: they diagnose and move without escalation, hold a c

A leading staffing agency based in Winchester is seeking a Logistics & Customer Service Assistant to join their collaborative team. This full-time position involves delivering exceptional customer experiences, processing sales orders, and managing logistics efficiently. Ideal candidates will have ex

We’re looking for a Customer Success Manager — a data‑savvy, client‑facing professional who can confidently lead conversations with global e‑commerce brands, translate complex AI visibility metrics into clear strategies, and guide internal teams to deliver measurable outcomes. Customer Suc

The Senior Customer Success Manager will play a pivotal role in ensuring the successful adoption, implementation, and ongoing satisfaction of our software platform within our clients' environments. Proven experience (5+ years) in a customer-facing role within the software industry, preferably in cus

Success in this role will be measured and rewarded by key performance metrics including renewal (GRR) and upsell (NRR), customer engagement (NPS, conference attendance, referenceability) and key milestones (e. The CSM is expected to interact appropriately with customer personnel at all different lev

A dynamic recruitment agency is looking for a Customer Success & Engineering Recruiter to support a globally recognized tech company. This position focuses on hiring for Customer Success roles across the EMEA region.

Customer Success Manager / Account Manager (Client Relationship Focus – Technology Services) However you do not need to come from a technical or IT background. This role would suit someone from a Customer Success, Account Management, Service Delivery, or Client Relationship background who enjoys w

Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently. You'll own the success of a portfolio of our education customers — the universities, high schools, and cybersecurity training providers using TryHackMe to build the next

You will manage customer inquiries, collaborate with internal teams, and ensure a positive customer experience. A global leader in computer-based testing is looking for a Customer Relations Program Coordinator in Greater London.

A global technology company in the UK is seeking a Customer Success Manager to ensure the happiness and success of key strategic accounts. The successful candidate will develop relationships with stakeholders, analyse data to demonstrate value, and create effective communication plans for solution l

A global technology firm is seeking a Regional Manager of Customer Success for EMEA & APAC to lead a team of Customer Success Managers. Ideal candidates have over 7 years in Customer Success, with experience in a B2B SaaS environment and proven leadership skills in managing distributed teams. You wi

A leading fintech company in Greater London seeks an experienced Customer Success Manager to manage enterprise client onboarding and ensure optimal customer experiences. Ideal candidates will have over 5 years in customer success and exceptional relationship-building capabilities.

A leading insurance platform is seeking a Customer Success Manager to enhance customer value and retention. This hybrid role involves building strategic partnerships, developing account strategies, and ensuring customer satisfaction.