Trabajos customer success en Watford - Page 4Crear alertas

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. You’ll act as

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Work close to customers, and key senior stakeholders, to drive time-to-value, adoption, and long-term impact in this AI backed solution. Experience in project management, customer onboarding, or a si

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Lead, shape, and elevate the customer experience across all touchpoints. Proven success overseeing account management and complaints or escalation teams.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. This position is an excellent development opportunity for those looking to progress within Customer Success, Service Management, or wider CDIO careers. Customer

As the Customer Success Manager You’ll manage a portfolio of. SaaS Customer Success, ideally within compliance, ISO, regulatory-tech (Or Cyber). If you want to join a brand that’s scaling fast, backed for success, and still small enough for your work to matter, this is the one.

Customer Success Manager (SaaS / Publishing)Ashford (Hybrid 2 days in office)£40k - £45k + commissionDo you enjoy building long-term client relationship

A leading cloud service provider is seeking a Senior Customer Success Manager. You will manage customer onboarding strategies and work cross-functionally to deliver solutions and drive adoption. In this role, you will partner with initial customers to drive product value and develop trusted relation

A leading digital advertising firm is looking for a Customer Success Manager to ensure client success and manage campaigns.

Hello, I'm Murray Wright, Senior Manager of Customer Success at Customer. This is a fast‑growing team and a strong opportunity to gain hands‑on experience in a digital‑led Customer Success environment. We’re hiring a part‑time Customer Success contractor located in the.

Senior Customer Success Engineer (CSE). Working closely with Customer Success Managers (CSMs) and the broader account team (Sales, Solutions Architects, etc. Collaborate on customer success plans, executive business reviews, and health checks to highlight technical wins, mitigate risks, and surface

Customer Success Managers are the trusted inbound advisors for each of their customers. HubSpot is looking for a Nordics Customer Success Manager who is interested in using creativity to solve problems, build long‑term relationships with businesses, and help their customers use software to achieve

You will help customers realize value from their AI solutions and scale customer success motions across various accounts. Ideal candidates will have 3-5 years in Customer Success for B2B SaaS products, experience with AI agents, and fluency in a second European language. A cutting-edge AI company is

The Charity Customer Success Lead owns the success of a portfolio of charity partners — from onboarding through activation, adoption, and renewal. Experience building or improving customer success processes in scaling companies. This is a relationship-led and commercially aware customer success ro

A high-growth startup in London is seeking a Head of Customer Success to build the Customer Success function from the ground up. The ideal candidate has over 5 years of experience in Customer Success and a technical background, particularly in API integrations.

Create and maintain a customer success plan, tracking success initiatives. Become a product expert and a master of our Customer Success process. Own the full customer lifecycle, from implementation, to driving program success (utilization, business alignment, use case development and fulfillment) an

As a Customer Success Manager, you will play a key role in building and maintaining strong, long-term customer relationships while ensuring customer satisfaction and driving success. Opportunities to grow into senior customer success or product roles. Develop and maintain strong relationships with t

Fast-growing measurement company looking for a Customer Success Manager to oversee client relationships, ensuring a seamless experience and a strong partnership. This position reports to the Customer Success Team Lead.

A telecom and travel-tech company in London is seeking a Customer Success Manager to enhance client value from their platform. This hybrid role offers a chance to impact customer retention and product growth, while working in a fast-paced, international environment.

You will identify expansion opportunities, drive renewals and upsells, and partner closely with Sales, Engineering, and Customer Success leadership to turn technical success into durable revenue growth. The focus is scaling the customer success motion to a large book of business. Customer Success or

You will drive adoption within a portfolio of Fortune 5000 accounts, moving beyond traditional BI to help customers deploy AI Agents and Embedded Analytics. Champion Agentic AI: Partner with customers to move from dashboards to agents, helping them leverage ThoughtSpot Agents and LLM-based workflows

As a Customer Success Manager, you will be involved in the following activities:. Collaborate with CSEs and other departments, such as Marketing and Sales, to align messaging and strategies for customer success. Develop and execute customer success plans tailored to each client's unique goals and ch

A leading AI technology firm in Greater London is seeking a Head of Customer Success, EMEA to lead and scale their Customer Success organization across Europe, the Middle East, and Africa. The ideal candidate should have over 8 years of experience in Customer Success, excellent analytical skills, an

Proven experience operating at VP / Head of Customer level, with a strong track record of transforming, scaling and evolving Customer Success functions. You will lead the function on your working days, with the backing and authority to evolve how Customer Success operates, while working closely with

We’re looking for a proactive and relationship‑driven Customer Success Manager to support our customers throughout their journey and drive long‑term value. Customer Success Manager - Loughton, Essex - £30k + Commission. Guide new customers through a smooth onboarding process, ensuring success

A leading software provider in the UK is looking for a Customer Success Manager to handle a diverse portfolio of clients. This hybrid role requires 3+ years of experience in customer success or account management, where you will be accountable for retention and expansion. If you thrive in a customer

A global software provider in the UK is seeking a Customer Success Management Business Partner to join their Customer Success team. The ideal candidate has over 4 years of relevant experience, managing SaaS customers and driving commercial success. You will act as a trusted advisor for a portfolio o

A leading software development scale-up in Greater London is seeking a Core Customer Success Team Manager. This role involves leading a high-performing team to drive revenue growth, enhance client relationships, and ensure customer satisfaction.

A leading consumer intelligence company seeks a Senior Customer Success Leader to drive satisfaction and profitability in the Brand Strategic Analytics practice.

A dynamic tech company in Greater London is seeking a Customer Success Manager to manage a diverse portfolio of around 500 customers. The role emphasizes building strong relationships, identifying expansion opportunities, and ensuring customer retention through proactive engagement. Ideal candidates

Our Client is a fast-growing Performance Platform working with major global brands and is hiring a Customer Success Manager to drive value across a portfolio of customers. Customer Success or Account Management experience preferred. Customer Success Manager - Paid Search / Performance Media.

The Customer Success Manager (CSM) is responsible for the day-to-day commercial performance and delivery of Criteo’s retail media partnerships with retailers. Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising. Working closely wit

Collaborate with internal Sales and Customer Success key stakeholders to strategically prioritize customer retention and mitigate attrition. Consistently review Customer Success Scores and other meaningful metrics recommending appropriate options to support customer needs. Sales, Customer Success, o

Consistently review Customer Success Scores and other meaningful metrics recommending appropriate options to support customer needs. The Customer Success Area Lead will work closely with key sales leaders, CS investment teams, and other collaborators to prevent attrition and drive solutions for our

Confidence to understand customer business use cases to provide product feedback from customers and contribute to product roadmap discussions. Reporting to the Manager of Construction Customer Success, you will build lasting and meaningful relationships throughout a portfolio of AEC organisations, s

As a member of the Customer Success team , you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. At Notabene, the success of our customers drives everything that we do and our Customer Success team is

A global fintech leader is seeking a Customer Success professional to engage with customers across EMEA. The ideal candidate has over 5 years of experience in Customer Engagement or Account Management, strong business acumen, and the ability to adapt to various cultural nuances. You will contribute

A healthcare technology firm in Greater London seeks a Customer Success Manager to enhance customer relationships and drive engagement with its products. The role involves monitoring customer metrics, communicating insights, and collaborating across teams. Essential skills include strong communicati

A global financial services firm is seeking a Customer Success Manager to enhance client relationships and drive product adoption.

Backed by top-tier investors and growing fast, they’re now hiring their first dedicated Customer Success hires to help build the function from the ground up. You’ll be working directly with the Head of GTM and leadership team, shaping how Customer Success operates as the company grows. Proven ex

A leading AI-powered customer communications platform is seeking a Customer Success Manager to drive adoption and retention with their clients. This role involves leading post-sales activities, conducting training, and managing customer relationships.

We’re now hiring a Senior Customer Success Manager to join our Customer Success team. You have 2 to 3 years of experience in Customer Success or Account Management within SaaS, working with SMB customers, managing a portfolio of 100+. Build success plans aligned to your customers strategy, deliver

Collaborating with customers and channel partners to implement success programs and provide tailored success plays. As a Principal Customer Success Manager overseeing a portfolio of global strategic large law firms, you are responsible for partnering with these enterprise customers to ensure they ma

A leading cybersecurity firm is seeking a Senior Customer Success Manager to guide customers in maximizing the value of their investment. This remote position in the UK requires over 5 years of experience in SaaS customer success and fluency in German and English. The ideal candidate will foster str

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Customer Success Manager, Europe. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. You may evolve your career within the Customer Su

As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. Work with the internal Account team and Customer to