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Head of Product / Product Lead / Product Leader / Cards Product Specialist / Product Director / Senior Product Manager We've partnered exclusively with an awesome scaling global FinTech as they grow out their capabilities for the UK operations. They currently process over a billion USD a year across 15 countries and are continuing to expand globally. As a result, they're now looking for a commercially focused Head of Product / Product lead to help conceptualisation and launch of their Card offering in the UK. An overview of the key aspects of the role: • Define and execute the strategy for a new product, taking it from idea to commercial launch., • Combine strategic leadership with hands-on delivery. Work closely with customers and partners to uncover, gain an insight into their needs and to develop impactful solutions, while partnering with Commercial, Marketing and Product teams to shape roadmaps., • Designing end-to-end user journeys as the basis of a minimum viable open-loop Issuing product, • Establishing and negotiating new commercial models in the prepaid ecosystem appropriate for for specific domain. Validating the commercial and technical viability of the proposition with customers, • The measure of your success will be simple and transparent: the launch of card programs that displace the proprietary smart cards, driving measurable adoption and business growth. What were looking for: • Extensive experience in card issuing, ideally within an API-first fintech environment., • Strong understanding of card issuing (prepaid, debit, credit), BIN sponsorship, card processing, and network requirements., • Experience building both new products (0->1) as well as a track record of shipping and continuous innovation across a product portfolio., • Experience leading cross-team initiatives from ideation to execution Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

The Job: • Job Title: Head of Engineering, • Industry: Enterprise SaaS - High volume transactions, • Tech stack: GCP, Golang, PHP, • Working Set-Up: Hybrid working set-up (Central London an average of once per month), • Salary - £100,000-£120,000 p/a (dependent on experience), • Benefits - Discretional 10% annual bonus, 25 days annual leave +BH's, private healthcare and more This is a hire of high importance for one of Leo technology's key clients. This company, who are industry leaders in retail and hospitality loyalty software (enterprise SaaS), are looking to appoint a Head of Engineering to lead the engineering team and continue driving the evolution of their cloud-based technology platform while they focus on moving to a more cloud-native SaaS architecture. In this role, you will be responsible for owning the engineering strategy, delivery, and operational performance, ensuring the company effectively deliver a reliable, secure platform for their enterprise customers, all while executing a multi-year technology transformation. This position is instrumental in the company achieving their next phase of growth, and as a result, you will be given the opportunity to shape the future technical foundation of the business while leading teams through change. You'll be tasked with balancing innovation with reliability for global enterprise customers. This role is ideal for an experienced Engineering Manager / Head of Engineering who has experience leading multiple engineer teams, contributing to the overall technical strategy, and leading cloud-native transformation programs. Key Responsibilities (not limited to): • Define and execute the engineering strategy supporting the companies transition to a cloud-native, service-oriented architecture, • Act as a senior technical leader and point of escalation for complex technical decisions, • Lead, develop, and coach engineering managers / technical leaders, • Own delivery and engineering health metrics (incl. reliability, quality, and technical debt), • Improve Agile delivery practices, • Work with key stakeholders to manage the transition from monolithic systems to distributed, cloud-native services, • Experience working in a Engineering Manager or Head of Engineering role with similar responsibilities, • Extensive experience and understanding of GCP and it's capabilities, • Experience working in Go / PHP environments (you do not need to be able to do hands on coding with these technologies), • Demonstrated ability to lead complex technical changes or platform modernisation, • Extensive experience in software engineering, including leadership of multiple teams, • Experience working with transactional platforms (low latency) Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website

Release Manager - Active SC, AWS Up to £500 per day - Inside IR35 Remote / Must be UK based 6 months My client is an instantly recognisable consultancy who require a Release Manager with Active SC clearance for an end client within the public sector. Key Requirements: • Proven commercial experience working as a Release Manager within the Public Sector., • Active SC Clearance., • Own and coordinate end-to-end release cycles for AWS-hosted Java/Spring Boot services, ensuring readiness, dependency management, quality checks and stakeholder communication., • Oversee deployments through CI/CD pipelines (Jenkins or similar), managing environments, resolving issues, and supporting teams working with Dockerised microservices and SQL databases., • Ensure governance, risk management and adherence to change-control processes, including validating test coverage and sign-off criteria ahead of releases.

Deputy ManagerLocation: HammersmithContract: Initial 6-month contractHours: 36 hours per weekRate: £38 per hour (Umbrella) (£30 PAYE an hour)Working Pattern: Minimum 4 days per week on-siteAbout the RoleWe are currently recruiting for a Deputy Manager to join an Adult Social Care Day Centre service within the London Borough of Hammersmith & Fulham, based in Hammersmith. This is an excellent opportunity for an experienced professional to support the delivery of high-quality, person-centred support to vulnerable adults. The service supports individuals with Learning Disabilities, Physical Disabilities, Autism, and Challenging Behaviour, and plays a vital role in promoting independence, wellbeing, and meaningful daily activities.Key Responsibilities • Support the Day Centre Manager in the day-to-day running of the service., • Take full operational responsibility for Ashchurch Centre in the Manager’s absence., • Ensure the safe and effective delivery of services with a strong focus on safeguarding and health & safety compliance., • Lead by example as a hands-on Deputy Manager, supporting staff and ensuring high standards of care and service delivery., • Work collaboratively with internal and external partners, including Social Workers and Supported Living providers., • Develop and maintain targeted, engaging activity programmes with external providers to enhance outcomes for service users., • Line manage a team of 5 Day Opportunity Support Workers, providing supervision, guidance, and ongoing support., • Promote continuity and consistency through clear communication, staff development, and team engagement.About YouWe are looking for an organised, proactive, and communicative professional who can work independently, manage competing priorities, and operate effectively in a fast-paced environment.Essential Experience:, • Experience working in Adult Social Care services, ideally within a Day Centre or similar setting., • Experience supporting individuals with Learning Disabilities, Autism, Physical Disabilities, and/or Challenging Behaviour., • Strong experience in partnership working with Social Workers, care providers, and other professionals., • Ability to lead and support staff teams, ensuring safe and effective service delivery., • Strong knowledge of safeguarding and health & safety practices.Desirable Experience:, • Experience with governance processes., • Involvement in HR processes, recruitment, or staff management., • Experience managing referrals or service access pathways.

Job Title: Kitchen Designer / Project Manager Location: Sidcup, DA14 Salary: £45,000 – £65,000 Depending on experience (OTE) Job Type: Permanent / Full Time At Stoneham, we create luxury kitchens defined by 160 years of British craftsmanship and innovation. Every bespoke design is made to exact client specification in our state-of-the-art Kent facility, combining the finest materials with meticulous attention to detail. Timeless, elegant and built to last — that’s the Stoneham difference. We are seeking a field-based Kitchen Designer / Project Manager to join our team, combining design expertise with strong commercial awareness and project coordination skills. The Role This is a client-facing based position where you will manage the full journey from initial consultation and site survey through to design presentation, order sign-off and project oversight. Working closely with clients in our showroom and their homes, you will translate their vision into bespoke kitchen designs, ensuring technical accuracy, commercial viability and seamless delivery. You will take ownership of projects from concept to completion, maintaining exceptional standards throughout. Key Responsibilities • Conduct showroom and in-home consultations and detailed site surveys, • Take accurate measurements and assess site constraints, • Produce detailed, high-end kitchen designs using CAD software, • Present designs, specifications and quotations professionally, • Manage the sales process from concept through to order confirmation, • Liaise with internal teams, installers and suppliers to ensure smooth project delivery, • Oversee projects to ensure timelines, budgets and quality standards are met Candidate Experience • Proficient in CAD systems (Planit 20/20, Winner/Fusion, Compusoft or similar) with excellent computer literacy, • Strong, proven sales experience, • Design/CAD background at GCSE, A-Level or degree level, • Previous experience within design-led kitchens preferred, • Experience managing prestigious residential projects, new house builders or kitchen studio environments, • Demonstrable ability to design, sell and manage projects end-to-end, • Experience coordinating with installation teams and other trades, including site surveys, • Knowledge of premium built-in appliance brands and equipment, • Strong communicator, personable and fluent English speaker, • Numerate with the ability to work to deadlines, produce detailed plans, elevations and specifications, and coordinate installation, • Highly competitive salary, • Full training across the company’s product range, • Ongoing professional development and external training courses, • Full pension scheme, • 22 days’ annual leave, • Access to a company pool car, including fuel Applicants should submit a CV and cover letter outlining their suitability for the role. Due to the volume of applications, we may not be able to respond to all candidates. If you have not heard within 30 working days, please assume your application has been unsuccessful on this occasion. As no relocation fees will be provided, applicants must be eligible to live and work in the UK and reside within 25 miles of Sidcup, DA14. Please click APPLY to submit your CV and cover letter. Candidates with experience as a Kitchen Designer, CAD Technician, Design Graduate, Kitchen Design Consultant, CAD Operator, Graduate Designer, Kitchen Designer, CAD Operator, Interior Designer or Project Manager will also be considered.

Field Service Engineering Manager Location: Borehamwood (Office-based) Salary: Competitive + Benefits + Company Car We are seeking an experienced and motivated Engineering Manager to lead and develop a nationwide team of Field Service Engineers for a well-established manufacturing company based in Borehamwood, Hertfordshire. The organisation is part of a successful and growing European group, offering excellent career prospects and the opportunity to make a meaningful impact within the business. Key Responsibilities Recruit, lead, and manage a team of Field Service Engineers across the UK Deliver training, mentoring, and ongoing professional development to enhance team capability Support engineers in progressing their skills from servicing into commissioning and installation work Manage departmental budgets and resources effectively Ensure high levels of customer satisfaction by managing expectations and service delivery Drive performance, motivation, and continuous improvement across the team Candidate Requirements Degree or equivalent qualification in Mechanical Engineering or Chemical Engineering Proven experience managing or supervising field-based engineering teams Industry experience in steam systems, industrial boilers, or HVAC is highly desirable Strong leadership, organisational, and communication skills Commercial awareness and experience managing budgets What’s on Offer Competitive salary and benefits package Company car Opportunity to shape and develop a growing service function Stable, well-established manufacturing environment within a successful European group This is an excellent opportunity for a driven engineering leader looking to influence a business, develop people, and contribute to long-term growth.

Core Cloud Delivery Manager12 months, scope to extendHybrid, London Inside IR35 Active SC would be advantageous Public sector experience required The Delivery Manager is accountable for the end-to-end delivery of the clients Core Cloud services, ensuring platforms, products, and supplier outcomes are delivered on time, within tolerance, and to production-grade standards.This is not a ceremonial Agile role. It is a hands-on delivery leadership position operating in a high-assurance, multi-supplier, politically visible environment. You will be expected to control risk, expose reality early, and keep delivery moving despite ambiguity, dependency churn, and security constraints.Key ResponsibilitiesDelivery & Execution Own delivery across one or more Core Cloud workstreams (platform, migration, security uplift, tooling, or service onboarding). Translate strategy, roadmaps, and funding intent into executable delivery plans with clear milestones, dependencies, and tolerances. Drive delivery through discovery, alpha, beta, and live phases without losing momentum. Actively manage delivery risk, technical debt, and operational constraintsStakeholder & Governance Management Operate confidently across senior stakeholders, leadership, architects, security teams, and commercial functions. Run delivery governance forums with clarity and pace, focusing on decisions, not theatre. Provide clear, honest delivery reporting (RAG, risks, mitigations, forecast confidence). Challenge optimism bias and escalate early when delivery is at risk.Multi-Supplier & Team Leadership Coordinate delivery across multiple suppliers and internal teams, ensuring clear ownership and zero gaps. Enable engineering teams by removing blockers rather than adding process drag.* Foster a delivery culture that values predictability, quality, and operational readiness.Agile, Lean & Assurance Alignment Apply Agile pragmatically using Scrum, Kanban, or hybrid approaches as appropriate. Ensure delivery aligns with GDS Service Manual, assurance gates, and NCSC expectations.* Balance speed with assuranceFinancial & Commercial Awareness Track delivery against funding envelopes and call out burn-rate risks early. Support commercial governance, change control, and scope management.* Ensure value is demonstrable, not implied.Essential Skills & Experience Proven experience delivering large-scale cloud or platform programmes in complex environments. Strong background in public sector digital delivery, ideally within central government. Demonstrable experience managing multi-supplier delivery under tight assurance constraints. Comfortable working with cloud platforms (AWS) and understanding modern DevOps delivery models. Strong grasp of delivery metrics, forecasting, dependency management, and risk control. Confident communicator who can challenge senior stakeholders constructively.* Experience working under security, compliance, and regulatory constraints.Desirable Experience Experience delivering or operating core cloud, shared platforms, or landing zones. Familiarity with public sector governance, GDS assessments, or cross-government platforms. Exposure to FinOps, platform reliability, or live service operations. Experience supporting migration programmes or large-scale onboarding.Behaviours & Ways of Working Outcome-focused: you care about what lands, not what was attempted. Comfortable with ambiguity and capable of bringing order without bureaucracy. Calm under pressure; credible when things go wrong. Willing to say "this won't land" early and back it up with evidence.What Success Looks Like Delivery plans are credible, visible, and trusted. Risks are surfaced early and actively mitigated. Suppliers deliver outcomes, not excuses. Core Cloud services land predictably and are operable from day one.* Senior stakeholders trust your reporting even when the news isn't good.

Job Title: Senior Delivery Manager Day Rate £568.00 per day Contract length: 1 year Location Remote (UK-based)Occasional travel may be required for key meetings or workshops. Overview We are seeking an experienced Senior Delivery Manager to lead within a complex, multi-stakeholder environment. The role will focus on enabling the effective delivery of high-quality, user-centred digital products aligned to Government Digital Service (GDS) standards and agile delivery practices, ideally within a wider public-sector context. You will work with multidisciplinary teams to ensure services are delivered efficiently from discovery through MVP and into live operation, while supporting strong collaboration, clear governance, and continuous improvement. Key Responsibilities * Lead and support multidisciplinary teams and ensure alignment with user needs, organisational priorities, and GDS standards * Enable and embed strong agile delivery practices, supporting teams through discovery, alpha, beta, and live phases * Work closely with Product Managers, User-Centred Design (UCD), and Design Thinking teams to research, define, design, and deliver modern, customer- and citizen-facing digital services * Support post-MVP activities, including cost-benefit analysis, options appraisal, and contributions to business cases to inform scaling and long-term investment decisions * Build and maintain strong relationships with a wide range of stakeholders, helping to bring together clinical, operational, technical, and policy groups around shared outcomes * Identify, manage, and resolve delivery risks, dependencies, and blockers across teams and programmes * Promote a culture of continuous improvement, transparency, and collaboration across delivery teams Skills and ExperienceEssential * Proven experience leading or managing in a digital or technology-enabled environment * Strong experience with agile delivery methods and a solid understanding of GDS principles and standards * Excellent analytical skills, with experience supporting cost/benefit modelling, business casing, or investment decisions * Outstanding collaboration, relationship, and stakeholder management skills * Experience working with User-Centred Design or Design Thinking teams to deliver modern, user-focused digital products Working Style: * Comfortable operating in ambiguity and creating clarity in fast-moving environments * Confident facilitating delivery across multiple teams and stakeholders * Strong communicator, able to translate delivery progress, risks, and decisions for varied audiences * Passionate about agile ways of working and improving public services through digital deliver Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Salesforce Project Manager Remote | Permanent We are seeking an experienced Salesforce Project Manager to lead the delivery and optimisation of a complex Salesforce ecosystem within a growing SaaS organisation. Salary: upto £65,000 Key Responsibilities * Lead end-to-end Salesforce projects across: * Sales Cloud * Service Cloud * CPQ * Pardot (Marketing Cloud Account Engagement) * Manage integrations with core business systems (ERP exposure highly desirable) * Drive timelines, budgets, governance and risk management * Coordinate cross-functional stakeholders and third-party partners * Ensure strong user adoption and change management Essential Requirements * MUST have experience within a SaaS business * Proven delivery of Salesforce programmes across Sales, Service, CPQ and Pardot * Strong stakeholder management experience * Experience working with distributed teams * Bonus if have exposure tonetsuite

Join an award-winning, internationally recognised B2B consultancy as a Senior Delivery & Quality Manager - Generative AI, leading the structured delivery and quality governance of AI capabilities deployed in regulated Legal and HR environments. Working closely with the Director of Search & Generative AI, you will translate roadmap priorities into sequenced delivery plans, ensuring Generative AI initiatives are executed with pace, clarity, and production readiness. You'll sit at the intersection of AI engineering, platform, and product-providing disciplined execution oversight, structured QA visibility, and evidence-based release governance. Key duties in this dynamic role will include: • Lead end-to-end delivery execution of Generative AI initiatives from planning through release., • Translate AI roadmap priorities into coordinated backlogs, milestones, and release plans., • Establish structured quality dashboards covering AI output, retrieval performance, and system behaviour., • Consolidate delivery and QA signals to support informed go/no-go decisions., • Ensure releases meet robustness, compliance, and regulatory standards., • Strong background in technical delivery leadership within engineering-led environments., • Proven experience delivering complex digital, data, or AI-enabled systems into production., • Experience overseeing QA, release governance, and structured performance reporting., • Ability to interpret technical quality signals and translate them into clear delivery insight., • Experience of BI reporting tools and dashboards with experience of Databricks BI or OpenSearch Dashboard highly desirable., • Comfortable operating in ambiguity, managing risk, and maintaining delivery momentum., • Exposure to regulated or high-trust domains (Legal, HR, Finance, Healthcare) strongly preferred. You'll play a pivotal role in ensuring Generative AI systems are delivered coherently, responsibly, and at scale-working alongside senior AI leadership in a market-leading consultancy. This is a high-impact role combining disciplined delivery management with structured AI quality oversight, offering strong ownership, visibility, and long-term influence. SDQM130226AM INDAMS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Are you a mechanically biased Building Services professional who thrives on solving complex system problems — not just managing projects? We are seeking an experienced Senior Mechanical Project Manager / Building Services Lead. This is a broader role than a traditional PM position. The successful candidate will play a key part in diagnosing mechanical system faults, developing practical and commercially sound solutions, and ensuring successful delivery and client satisfaction. This role is primarily office-based locally to heathrow, with site attendance as required. Limited home working may be considered, though this is not a remote position. Voluntary night work opportunities may arise, with additional payment. The Role You will take ownership from problem identification through to solution delivery, acting as the key link between client, technical teams, and delivery resources. Key responsibilities include: • Diagnosing faults within mechanical Building Services systems, • Identifying root causes and developing practical rectification plans, • Communicating technical solutions clearly to clients, • Pricing works and preparing cost proposals, • Attending and leading client meetings, • Planning labour, materials, and programme delivery, • Ensuring resources are in place to execute works effectively, • Leading and communicating clear action plans to internal teams We’re looking for a technically strong and commercially aware professional who can think strategically and act decisively. You will have: • Extensive knowledge of mechanical systems within a Building Services environment, • Strong fault-finding and diagnostic capability, • A thorough understanding of Health & Safety legislation and safe systems of work, • Experience pricing works and managing project budgets, • Excellent client-facing and communication skills, • The ability to lead teams and drive projects through to successful completion, • Company benefits package, • Opportunity for additional voluntary night work (with enhanced pay) Monday to Friday 07.30am -16.30pm with o/t

AV Technical Manager - Live Events £42,000-£47,000 + Commission + Bonus + Hybrid Islington Are you an AV Technical Manager or similar looking for a technically challenging role in live events? Do you want to work on a variety of corporate conferences, congresses, and award shows while taking ownership of projects from planning to delivery? On offer is the opportunity join a company who has been delivering live events since 1989 and has built a strong reputation for providing high-quality technical production services across Europe. They operate internationally, supporting events in the UK, northern Europe, and Spain. In this role, you'll plan, coordinate, and deliver AV, LED, and scenic setups for corporate events, conferences, and award shows. Working closely with account managers and technical teams, you'll ensure projects run smoothly, safely, and to a high standard while applying your technical expertise and project management skills. This role would suit an AV Technical Manager or experienced AV professional looking to take ownership of live event projects and apply their technical and project management expertise. The Role: • Plan, manage, and deliver AV, LED, and scenic installations for corporate events, conferences, and award shows., • Advise account managers on complex technical elements and produce schematics, cable calls, and floor plans., • Coordinate crews, logistics, and health & safety documentation to ensure smooth on-site execution., • Experience in live event AV production, ideally with LED expertise and end-to-end project management., • Strong technical knowledge, problem-solving skills, and the ability to work calmly under pressure. Keywords: AV Project Manager, Audio Visual Technician, LED Technology, CAD (Vectorworks), CAD Skills, CAD Design, Event Production, Islington If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

ob Title Deputy Care Manager / Care Manager Responsible to: Director / Responsible Individual Location: (Supported Accommodation and Community Based Services) The service runs in 6 different locations. Salary: Competitive (dependent on experience and qualifications) Hours: Full time (with flexibility to meet service needs) Job Purpose The Care Manager will provide strategic, operational, and clinical leadership to the service, ensuring the delivery of safe, high-quality, person-centred care in line with CQC regulations, Care Act 2014, and organisational values. The post holder will be responsible for day-to-day management of the service, staff leadership, regulatory compliance, safeguarding, and business sustainability. Key Responsibilities Leadership and Management Provide effective leadership to the care and support workforce, promoting a positive, accountable, and learning culture. Oversee day to day operational management of supported accommodation and community-based services. Ensure staffing levels, rotas, and skill mix meet service user needs and contractual requirements. Lead recruitment, induction, supervision, appraisal, and performance management of staff. Promote staff wellbeing, professional development, and retention. Quality, Compliance and Governance Act as (or work towards becoming) the Registered Manager with CQC Ensure the service consistently meets CQC Fundamental Standards. Maintain robust governance systems including audits, action plans, and quality improvement. Lead preparation for inspections and ensure timely implementation of recommendations. Ensure accurate and lawful record keeping in line with GDPR and professional standards. Care Delivery and Practice Ensure care is person centred, strengths based, and outcome focused Oversee assessments, care plans, risk assessments, and reviews. Ensure service users are supported to maximise independence and engagement in activities of daily living. Embed safeguarding, positive risk taking, and least restrictive practice Respond effectively to incidents, complaints, and concerns. Safeguarding and Risk ManagementAct as safeguarding lead, ensuring compliance with local safeguarding adult’s procedures. Manage complex risk including self-harm, exploitation, and behaviours that challenge Liaise with local authorities, NHS teams, and other professionals as required Ensure lessons learned are embedded following incidents or near misses. Business and Partnership Working Contribute to business development, contract compliance, and service sustainability Monitor budgets, staffing costs, and value for money in collaboration with directors Build effective relationships with commissioners, social workers, families, and partner agencies Represent the organisation professionally at meetings and forums Person Specification Essential Criteria Qualifications NVQ Level 5 Diploma in Leadership for Health and Social Care (Adults) or equivalent Professional qualification in health or social care (or significant managerial experience) Willingness and eligibility to register with CQC Experience Significant experience managing or supervising a care or supported accommodation service. Experience working with adults with complex needs including mental health, learning disability, or dual diagnosis. Proven experience of CQC compliance, audits, and quality assurance Experience of safeguarding adults and multi-agency working. Knowledge and Skills Strong understanding of CQC regulations, Care Act 2014, Mental Capacity Act, and safeguarding legislation Ability to lead, motivate, and manage staff effectively Strong assessment, care planning, and risk management skills Excellent communication and report writing skills Confident decision maker with the ability to manage competing priorities IT literate with ability to maintain accurate records and reports Personal Attributes Values driven with a commitment to dignity, respect, and inclusion Resilient, adaptable, and calm under pressure Approachable, professional, and accountable Able to lead by example and role model best practice Desirable Criteria Allied Health Professional background Experience managing supported living or healthcare related services Experience of business development or service growthKnowledge of local authority commissioning and funding processes Experience of managing inspections rated Good or Outstanding The Successful Candidate for the role will have: • The desire and commitment to achieve high standards of safeguarding, • The ability to keep calm under pressure, • Excellent communication skills, • The passion to work with vulnerable Adults, • Confidence to work alone and as part of a team

Engineering Manager - Mechanical Systems£70,000 t0 £75,000 + Progression + Benefits Heathrow, West London (Commutable from: Reading, London, Slough, Maidenhead, High Wycombe)Are you an engineering manager, with experience with mechanical systems, looking to join a leading UK business, where you will head up engineering projects from cradle to grave and bring the department forward?This is a fantastic opportunity to join an established company, where you will have a real impact on H&S, project delivery and the direction of the engineering function.The company is a leading engineering company for the mechanical building services industry. You'll be joining at an excellent time as the look to expand their engineering team.In this role you will head up the engineering / projects team, working with clients to diagnose system problems and find solutions, whilst overseeing day to day projects. You will be involved in pricing up works, health & safety and managing resources.The role would suit and engineering / projects manager with experience in mechanical systems.The Role: • Engineering Projects Manager, • Oversee engineering function for project teams, • Diagnose system problems and find solutions, • Mechanical Building Services background, • Experience as engineering delivery manager Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as building thousands of new affordable homes every year. We have an opportunity for a Contracts Manager - Mechanical and Electrical to join our team. This role will be based in Wembley, twice a week with travel to other sites, covering London & Hertfordshire as and when required. SNG operates a Hybrid working model, we support both home working & onsite. This pivotal role will oversee replacement, servicing, maintenance, and small project works, ensuring systems are safe, compliant, and operating efficiently. You will play a key role in delivering a high-quality, value-for-money service for our customers. About the Role • Lead the management of contracts for assigned mechanical and electrical systems, ensuring safe, compliant, and value-for-money service delivery., • Maintain up-to-date knowledge of statutory legislation, British Standards, and guidance (including SFG20), ensuring full compliance with all safety obligations., • Monitor contractor performance against specifications and KPIs, chair review meetings, and drive continuous improvement where required., • Manage budgets, forecasting, spend control, and authorise payments and contract variations as appropriate., • Support procurement activities to ensure contracts are awarded in line with organisational requirements., • Analyse repairs data and emerging trends to inform planned works and long-term maintenance strategies., • Act as a key point of contact for contractors, customers, and stakeholders, resolving operational matters and keeping customers informed of planned works., • Investigate complaints and mechanical-related incidents or emergencies, implementing robust processes to ensure effective resolution and learning., • Develop and oversee structured audit and inspection programmes, maintaining accurate electronic compliance records from inception to closure., • Build and maintain effective working relationships across teams, contractors, and partners to support successful delivery of SNG's objectives. To Be Successful in This Role • Hold a Level 3 NVQ Diploma in Mechanical Engineering Maintenance and Repair (or equivalent experience)., • Demonstrate strong technical knowledge of M&E systems, safety requirements, and commercial contract management., • Have experience managing third-party suppliers and delivering large-scale M&E testing programmes., • Possess a sound understanding of current building regulations and Health & Safety legislation, including CDM., • Be confident interpreting and applying legislative and regulatory documents., • Show strong financial awareness, with the ability to plan, track, and forecast budgets to ensure value for money and mitigate risk., • Maintain accurate project and compliance records from inception through to completion., • Be an effective communicator with strong interpersonal skills, able to influence, challenge, and represent the organisation professionally., • Demonstrate good working knowledge of Microsoft Office (Word, Excel, Outlook)., • Have strong organisational and time management skills, with the ability to manage competing priorities and work to deadlines under pressure., • Be a collaborative team player with integrity and a commitment to continuous learning. At SNG, you'll be part of a purpose-driven organisation that values fairness, inclusion, and supporting the wellbeing and development of our people. Great benefits including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Option to buy or sell holiday as part of our flexible benefits package 3 extra paid Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service. If this sounds like the opportunity you're looking for, we'd love to hear from you.

Are you an experienced construction professional with a background in wastewater—or do you come from another sector with highly transferable skills such as utilities, energy, transport, highways, rail, oil & gas, power generation, manufacturing, aerospace, defence, or large-scale infrastructure?Thames Water has an exciting opportunity for you!We’re looking for a Construction Manager to help deliver some of the largest and most complex infrastructure programmes in the UK. Whether you’re already working within wastewater or you bring expertise from another safety-critical or infrastructure-driven environment, you’ll have the chance to make a real impact. In this role, you’ll champion construction excellence, safeguard the performance and resilience of our assets, and ensure projects are delivered safely, sustainably, and to the highest standards.If you thrive on leading teams, tackling technical challenges, and maintaining exceptional quality in fast-moving project environments, we’d love to hear from you.What you’ll be doing as a Construction Manager • Providing expert technical oversight of wastewater treatment processes to ensure construction activities protect the day-to-day operations of our treatment plants., • Ensuring full compliance with environmental requirements throughout asset design and delivery, monitoring contractor performance and driving continuous improvement., • Managing consultant specialists and SMEs to deliver robust construction assurance across all wastewater projects in your portfolio., • Collaborating closely with Asset Management, Engineering, and Operations to align solutions, share lessons learned, and ensure consistent design and delivery outcomes., • Supporting contractor and consultant assessment, selection, and appointment processes., • Leading the Operational Integration team to ensure project deliverables are clearly defined, achievable, and fully agreed upon by all stakeholders., • Verifying and approving key project documentation, including Project Delivery Plans, Commissioning Plans, and test plans.You’ll be based at an office within the East London catchment, primarily supporting Beckton and Crossness STW, with travel expected across the wider Thames Water region.This role requires 4 days per week on-site, depending on project demands.36 hours per week, Monday to Friday.A full driving licence and access to a vehicle are essential.This role includes a £5,800 annual car allowance.What you should bring to the role, • An engineering degree or equivalent experience in a similar construction or engineering position., • Strong technical understanding of wastewater treatment works design, construction, and operations—or substantial experience in another complex process environment., • The capability to undertake detailed technical reviews of project information., • NEBOSH General or Construction Certificate., • Knowledge of performance and quality management principles.What’s in it for you?, • Competitive salary from £60,000 to £79,000 per annum, depending on the skills and experience of the successful candidate., • This role will come with a car allowance of £5,800 per annum., • 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)., • Annual Bonus., • Private Medical Health Care., • Performance-related pay plan directly linked to company performance measures and targets, • Generous Pension Scheme through AON, • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)Who are we?We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.Learn more about our purpose and valuesWorking at Thames WaterThames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Job Profile for FM Contracts Manager- SEL45889 Position: FM Contracts Manager Location: 3 Days Site based near Charing Cross and 2 days office-based in Croydon Salary: £55-70k based on experience We have partnered with an FM Contractor who has been in the industry since 1986, with offices in London and Manchester, as well presence across Europe. They have recently expanded and, due to demand, are seeking an experienced FM Contracts Manager to operate 2 buildings around Charing Cross. The FM/Building Services Contracts Manager to lead the delivery of hard FM services across two corporate buildings in Charing Cross. Managing a team of 10 engineers across both sites, you will take full operational responsibility for the contracts, acting as the primary client contact and ensuring all services are delivered in line with KPIs and SLAs. This role requires strong technical expertise, commercial awareness, and the ability to manage multiple stakeholders. You will oversee PPM and reactive maintenance, ensure full statutory and health & safety compliance across all building systems (including HVAC, electrical, mechanical, BMS, and life safety), manage subcontractors, control budgets and costs, and support minor works and additional revenue opportunities. The role requires proven experience within a corporate FM environment, strong knowledge of UK compliance and building regulations, experience managing multi-site engineering teams, and the leadership capability to develop high-performing teams while maintaining exceptional client relationships. Job Requirements • Live in or around the M25 and able to commute to Charing Cross and company's office in Croydon, • Hold a minimum 5 years of experience managed contracts and Buildings, • Recognised electrical or mechanical qualification (City & Guilds/NVQ Level 3 minimum)., • IOSH Managing Safely (minimum) / NEBOSH (desirable)., • Strong understanding of CAFM systems., • Strong technical hard services to provide statutory Maintenance and Service to all commercial building service appliances., • Able to keep all compliance logbooks up to date, • Ability to Manage P&L & Budgets, • £55-70k based on experience, • 40-hour week, • Train travel is covered to sites in London

Junior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £410 per day (Inside IR35 - Umbrella) South of London / Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Junior Service Delivery Manager with good knowledge of ITIL, experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer.Key Requirements: • Previous commercial experience in Service Delivery Management, • Good ITIL knowledge and understanding of ITIL processes, • CSAT and Service Relationship experience, • Proven experience of managing and delivering to SLAs, • Contract Management, • Strong awareness of Incident, Problem and Change Management principles and processes, • Ability to establish and foster a continuous Service Improvement culture, • Flexible approach towards hybrid working, • Active Security Clearance (SC) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior User Researcher / Lead User Researcher / User Researcher / User Research Manager £450/day (Inside IR35) - Umbrella engagement Remote / London - once a month We are seeking an experienced Senior User Researcher to support a Central Government department on key digital service initiatives. This predominantly remote role, with occasional travel to London offices, focuses on complex user research delivered to Government Digital Service (GDS) standards using the GOV.UK Design System. The Role Joining an a govnerment client with multiple in flight projects we're looking for a number of experienced User Researchers to work across these different projects. You will join established cross functional teams, you will lead and coordinate user research activities, ensuring evidence-based insights inform service design and strategic decisions. Engaging as ayou will guide teams on best practice, advocate for user-centred approaches, and influence stakeholders to deliver services that meet user needs. Responsibilities * Work across multiple projects for a government client, delivering user research that supports service outcomes and policy intent. * Plan and run end-to-end research in line with the GDS Service Standard, selecting appropriate methods across the delivery lifecycle. * Produce clear, actionable insights that inform design decisions, prioritisation, and continuous improvement. * Ensure research is ethical, inclusive, and accessible, representing diverse user needs and meeting government standards. * Collaborate within multidisciplinary agile teams, embedding user-centred practice across discovery, alpha, beta, and live phases. * Communicate findings effectively to senior stakeholders, ensuring evidence is applied to service design and delivery. Essential Experience * Senior-level user research experience in the public sector, ideally with multiple Central Government roles. * Expertise in GOV.UK User Design & User Research, and the GOV.UK Design System. * Proven ability to lead complex research programmes and translate findings into strategic insights. * Strong stakeholder management, communication, and influencing skills. * Comfortable working remotely with occasional London travel Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Programme Director – Security & Technology Transformation – Global Retailer • Location: London, • Contract: 12–18 months, • Rate: £850 PD CircaOverview:We are seeking two experienced Programme Directors to lead critical, large-scale transformation initiatives for a major retail organisation. These programmes are strategically linked and essential to the ongoing development of the company’s security and technology capabilities. The successful candidates will bring a strong track record in delivering enterprise-scale IT and security programmes, balancing hands-on delivery with the ability to provide executive-level assurance.Role & Responsibilities:, • Lead complex, multi-disciplinary programmes, ensuring successful delivery within agreed scope, timeline, and budget., • Implement and mature security controls and enterprise technology foundations, bridging the gap between security requirements and technical delivery teams., • Develop programme plans, governance, and reporting mechanisms to provide assurance to senior leadership., • Work closely with technology teams to design, implement, and optimise infrastructure, cloud solutions, access management, and networks across multiple sites and geographies., • Collaborate with internal and external stakeholders to ensure alignment between security initiatives, technology transformation, and operational requirements., • Drive programme risk management, identifying and mitigating issues that could impact delivery or security posture., • Mentor and lead programme teams, fostering collaboration, accountability, and high performance.Skills & Experience:, • Proven experience as a Programme Director or senior programme manager, leading large-scale technology or security transformations., • Strong knowledge and hands-on experience with security frameworks, controls, and enterprise IT infrastructure., • Experience implementing CIS controls or equivalent security standards., • Deep understanding of enterprise IT solutions, including cloud, access management, networks, and infrastructure at scale., • Ability to communicate complex technical information effectively to executive stakeholders., • Strong leadership and team management skills, with experience guiding cross-functional, multi-location teams., • Ability to operate both strategically and hands-on, balancing high-level oversight with attention to detail., • Experience in a fast-paced, enterprise retail or large-scale operational environment is highly desirable

Operational Leadership. Customer Excellence. Engineering Services Environment. Are you an experienced Service Delivery Manager ready to lead from the front within a high-performing, Private Equity-backed engineering services business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of performance acceleration and value creation. We are now seeking a driven and people-focused Service Delivery Manager to lead our field-based Service Engineers, ensuring operational excellence, outstanding customer experience, and a strong safety culture. This is a hands-on leadership role within a fast-paced SME environment where your impact will be seen daily in service performance, team engagement and customer satisfaction. The Role at a Glance: Service Delivery Manager Dartford Region (c1 hour radius) Hybrid / Office and 2/3 days onsite £54,000 - £60,000 Plus Extensive Benefits Package + Car Allowance Core hours: Onsite 08:00-17:00, with one hour for lunch Reporting to: Service Director Note: We will buy you out of any training funded by your current employer. Your Background: Service management or operations leadership within engineering, lift, construction or field-service environments Skills: Team leadership, customer management, operational performance, EH&S compliance Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and with greater agility as a standalone company is gearing for rapid growth. Ready for your next adventure? Reporting to the Service Director, you will lead the Service Engineers with full responsibility for EH&S, resource allocation, operational delivery and customer experience. You will manage the day-to-day running of the service department, covering planned maintenance, call-outs and minor repairs, ensuring SLAs and performance targets are met. You will motivate and develop your team through regular 1:1s, coaching, performance management, recruitment support with HR, and core line management duties including timesheets, expenses and leave approval. You will implement service strategies aligned to business objectives, forecast demand and maintain appropriate staffing levels. Maintaining strong client relationships will be key, including handling escalations, attending customer meetings with Account Managers, and ensuring field-related queries are resolved effectively. You will drive technology adoption and lead Field Quality Audits to enhance productivity and service standards. Safety leadership is essential. You will promote a strong safety culture, ensure compliance with Liftec Express safety policies, conduct FPA(s), deliver safety training, maintain PPE, tools and vehicles, and close out safety actions within required deadlines. The role holder shall carry out their duties in accordance with the stipulated business policies and procedures. About You: • You are a confident, client-facing operational leader who thrives in a field-service environment., • With strong communication and interpersonal skills, you build trust quickly with customers, engineers and internal stakeholders. You have proven experience in service delivery processes and project management within an engineering or technical services environment., • You are IT literate and comfortable using service management software and Microsoft Office. Analytical in your approach, you use data and performance metrics to monitor service levels, identify improvements and drive continuous enhancement., • You have experience managing teams, motivating individuals and fostering a high-performance culture. Familiarity with service level agreements (SLAs), operational KPIs and performance management frameworks is essential., • You are safety-conscious, solutions-focused and comfortable balancing operational demands with strategic objectives in a dynamic, fast-paced environment. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme - Discretionary, • Car Allowance, • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times – pre-approved only., • Night call: One week in four; standby £50 per weekday night, £125 per weekend night., • Engineer Incentive Scheme - Discretionary, • Radius Pay – detailed in Variable Pay Policy, • Van/Fuel Card/Pre-programmed parking application payments, • Employee Referral Scheme Why Join Liftec Express? • Operational leadership role within a respected PE-backed growth business, • Direct impact on service performance and customer satisfaction, • Strong engineering heritage with ambitious growth plans, • Opportunity to shape team culture, safety and operational excellence If you are an experienced Service Delivery Manager looking for a high-impact leadership opportunity within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Senior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £550 per day (Inside IR35) South of London / Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Senior Service Delivery Manager with excellent knowledge of ITIL, experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer. Key Requirements: • Proven expertise in Service Delivery Management within large, complex environments, • Demonstrable experience of leading and managing teams of Service Delivery Managers (SDMs), partners and International delivery teams, • Excellent ITIL knowledge and understanding of ITIL processes, • CSAT and Service Relationship experience, • Proven experience of managing and delivering to SLAs, • Contract Management, • Excellent knowledge of Incident, Problem and Change Management principles and processes, • Ability to establish, foster and maintain a continuous Service Improvement culture, • Flexible approach towards hybrid working, • Active Security Clearance (SC)

An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems Department. We are looking for a confident Senior DevOps Engineer to work with our DevOps team and newly formed Project Management Office supporting projects and provide applications support. Your day-to-day responsibilities will involve working with both on-premise and Azure cloud database infrastructure, managing SQL-related queries, automate daily tasks where necessary and resolve complex issues between applications and databases. You will collaborate with stakeholders and deskside support teams to deliver DevOps support across all company core and non-core IT systems. This includes user management, system upgrades, patching, release activities, and resolving system faults. There is a need for candidates to be able to design systems and support the road-map development of applications under the Project Management Office. Technical skills required: SQL Server, Database management and optimisation, OneAdvanced ProSolution/ProSuite, APIs, systems integration, Microsoft Azure DevOps, SharePoint. The ideal candidate will hold Azure and DevOps accreditations and have experience working within a large Further Education college in a Senior DevOps Engineer, MIS Manager, or similar role. MAIN PURPOSE OF JOB To support the management, development, direction, and delivery of IT DevOps services and projects as part the Project Management Office and IT Operations. The post holder will support the development of the DevOps Application Engineers and provide 3rd line support across all company applications to ensure staff and students receive the best experience during teaching and learning. DUTIES AND RESPONSIBILITIES • Act as technical architect for applications services to support the company IT and digital strategy., • Support delivery of PMO projects including building of the new Data Warehouse, • Act as the company technical specialist for MIS systems, currently OneAdvanced ProSolution: take responsibility for integration, patching, optimisation and support., • Create, configure, maintain and support company databases, • Maintain a library of documented code and configurations to ensure applications, system integration and processes can be maintained by others., • Support the technical implementation of the DevOps function, including Microsoft Azure DevOps., • Provide applications support for all comapny core and non-core IT systems, working with business owners and suppliers for system upgrades, patching, releases, and fault resolution., • Lead the Extract, Transform, Load element of the company data warehouse and ensure databases are optimised., • Provide platform support for all applications and operating systems, including system builds and upgrades, patching, releases and fault resolution - with a deep understanding of a number of technologies including SQL server, MySQL, PostgreSQL, Microsoft Dynamics365, ProSuite, Canvas, • Work as part of the DevOps resolver team to resolve incidents by priority within agreed OLAs as logged in the ITSM Service Desk system, liaising with 3rd parties as required., • When required provide out of hours support for major incidents and upgrades as required (Time off in lieu applies)., • Ensure applications are documented, configured, monitored, and updated to limit technical debt., • Work with colleagues to plan and deliver technology applications projects including the update of documentation., • Work with DevOps Infrastructure colleagues to ensure platforms are built, upgraded, and optimised for peak application performance., • Provide 3rd line applications support to all colleagues across the company., • Accurately record and update service requests, problems and change requests using the ITSM system., • Act as a permanent member of Technical Change Board., • Mentor the DevOps Applications Engineers to improve their knowledge and skills., • Work with the Head of DevOps to create the Skills matrix and ensure all DevOps applications engineers are trained to the required level., • Act as project lead when required, ensuring skills matrix is updated and colleagues are trained to the required level., • Deputise for the Head of DevOps where necessary., • Support company activity including Exams and maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner., • Challenge the accepted way of working within the company and encourage colleagues to think differently and innovatively., • Look for opportunities to automate processes with the aim of driving down repeated incidents or time spent on routine task. This is a full time, permanent position, based primarily at our Watford site with travel between our other sites as required (hybrid working pattern available). The closing date for applications is Friday 20th March 2026. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be actively encouraged to upskill. You can access a wide range of discounts and benefits including a cycle-to-work scheme, free on-site parking, generous pension, generous holiday scheme, time off at Christmas, early finishes on a Friday and the opportunity to work from home. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £460 per day (Inside IR35 - Umbrella) South of London / Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Service Delivery Manager with strong knowledge of ITIL, experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer.Key Requirements: • Proven experience in Service Delivery Management within large, complex environments, • Strong ITIL knowledge and understanding of ITIL processes, • CSAT and Service Relationship experience, • Proven experience of managing and delivering to SLAs, • Contract Management, • Excellent knowledge of Incident, Problem and Change Management principles and processes, • Ability to establish, foster and maintain a continuous Service Improvement culture, • Flexible approach towards hybrid working, • Active Security Clearance (SC) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Product Manager This Senior Product Manager role is a unique opportunity to shape the future of our core platforms. It combines ownership of a specific platform domain with product leadership of our wider platform transformation. In your vertical, you’ll work closely with a squad to rebuild and evolve critical systems (for example, order generation), ensuring they’re robust, scalable, and deliver clear business and customer outcomes. At the same time, you’ll play a pivotal cross-cutting role in our platform transformation - partnering with senior leaders in product and engineering to work towards our vision, ensuring transformation initiatives balance technical progress with visible customer and commercial value. This role would suit a PM who thrives on complexity, enjoys connecting the dots across teams and systems, and has the communication skills to simplify technical change for diverse stakeholders. It’s not about being the most technical person in the room – it’s about being a systems thinker, a clear communicator, and a leader who can bring others on the journey. You will be responsible for: This role combines ownership of a core platform domain with leadership of our cross-cutting platform transformation. You'll guide a squad delivering resilient systems that power customer experiences while shaping and driving the transformation roadmap. Shape and own the Commerce Platforms product vision and roadmap Work with your squad to deliver resilient, high-impact capabilities that underpin customer and business outcomes. • Partner with Squad Lead and Engineers to rebuild critical systems (e.g., order generation), ensuring robustness, scalability, and efficiency., • Define clear business and customer outcomes by connecting backend services to the experiences they enable and aligning technical capabilities with company strategy., • Apply discovery techniques and agile practices to deliver value early, learn quickly, and improve continuously., • Balance short-term delivery with long-term platform vision, making trade-offs explicit and maintaining momentum across concurrent workstreams. Align people, priorities, and systems around a shared transformation vision. • Define and communicate the platform transformation vision, goals, and roadmap in partnership with product and engineering leadership., • Facilitate alignment across squads and verticals, ensuring transformation efforts connect to customer and business outcomes., • Balance technical transformation (retiring legacy systems, introducing new services, integrating third parties) with visible customer and commercial value through informed trade-offs with engineering managers, architects, and senior leaders., • Simplify complexity and provide clarity, ensuring stakeholders understand the "why" behind the change., • Proven track record leading cross-functional squads to deliver complex, transformation initiatives in backend, API, and systems-focused domains., • Translates technical concepts into clear goals, roadmaps, and outcomes that align with company strategy., • Deep understanding of how technical capabilities drive customer value and business outcomes., • Systems thinker who connects dots across people, teams, and technology—diving into complexity, building subject matter expertise, and distilling insights for diverse audiences., • Exceptional communicator who cuts through complexity, brings clarity, and builds alignment across stakeholders with competing priorities., • Guides teams through change by creating shared understanding across multiple squads and bringing stakeholders along the journey., • Shapes and manages backlogs with appropriate technical context, crafting user stories and applying agile practices to deliver value iteratively., • Experience in start-up or scale-up environments., • Background in subscription-based services, ideally involving physical product delivery., • Knowledge of the pet, nutrition, or wellness categories., • Familiarity with large-scale platform transformations in a growing business., • Competitive salary, reviewed annually, • Annual bonus, based on company performance, • Flexible core hours, giving you true work-life balance, • Hybrid role to ensure this role works for you, • 25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days, • 9/10 day working week to enhance your wellbeing without a reduction in pay and leave allowance, • Optional 5 days unpaid leave and 1 paid volunteer day each year, • When you need a change of scenery, you can work from abroad 2 weeks every 6 months, • Health insurance for you, • Extended maternity, paternity, shared parental and adoption pay. 6 months at 70% pay, • Flexible paid care leave to support immediate dependants, people close to you and pets, • In-house L&D team, with access to year-round courses to help drive your development, • 50% discount on all our products., • Discounted gym membership

Role: Business Consultant | Type: Permanent | Level: Mid | Experience: 3years + Location: Based at Algorithms UK London HQ - E15 2NH with a hybrid model of 3 office days/remote work. Includes up to 40% travel to client sites, the Xpedeon office, and industry events. Education: Bachelor’s or Master’s degree in Civil Engineering or Construction Management. Our Company - Algorithms Software Private Limited • Algorithms is a leading technology company specialising in the Construction and Civil Engineering sectors., • With over 30 years of industry expertise, we deliver end-to-end construction management systems to top-tier clients across five countries. Our solutions support 20,000+ daily users and drive digital transformation across the globe., • Xpedeon is a comprehensive cloud-based SaaS ERP tailored for Engineering & Construction, Housebuilding, and Property Development Contractors., • We are seeking a skilled and motivated Business Consultant- EngineeringConsultant to join our dynamic team. In this role, you will be responsible for the end-to-end implementation, configuration, and ongoing support of our ERP system., • The ideal candidate will combine a civil engineering or construction background with ERP implementation experience, strong client-facing skills, and a clear understanding of construction business processes. ERP System Implementation • Analyse client business processes, workflows, and operational scenarios., • Work with clients to define and agree the scope of ERP implementation projects., • Identify and document gaps between client requirements and system functionality, proposing appropriate solutions or workarounds., • Map business requirements to Xpedeon ERP features and configuration options., • Ensure all implementation activities remain within the approved project scope., • Prepare, maintain, and track detailed project implementation schedules., • Conduct and document “As-Is” and “To-Be”process analysis., • Facilitate client workshops and meetings, producing clear minutes and action points., • Create and execute test cases aligned to agreed business requirements., • Review and validate client data, ensuring accurate setup of masters and opening balances., • Develop, review, and maintain high-quality user and training documentation., • Deliver structured system training to key and core users in line with the agreed training plan., • Act as the primary point of contact for issue analysis, troubleshooting, and resolution during implementation., • Coordinate organisation-wide training and support a successful Go-Live., • Plan, track, and update detailed project schedules throughout the project lifecycle., • Drive projects to ensure on-time and effective ERP implementation., • Maintain accurate and auditable project documentation, including meeting records., • Mentor, supervise, and support client-side project teams., • Ensure compliance with agreed project scope and manage change requests through formal approval processes., • Prepare and monitor weekly delivery plans and track adherence., • Participate in weekly project review meetings and manage outstanding actions., • Provide regular progress updates to the Project Manager and client stakeholders., • Maintain up-to-date product knowledge and comply with company standards and processes., • Strong analytical and problem-solving skills with the ability to propose practical, effective solutions., • Flexible and adaptable approach to changing client requirements and project challenges., • Self-motivated, confident, and able to work independently., • Ability to manage multiple priorities and work effectively under tight deadlines., • Minimum 3 years’ experience as an ERP Consultant or in a similar role within the construction or civil engineering sector. Construction Operations Payroll • Strong understanding of construction business processes such as billing, planning, budgeting, and estimation., • Solid working knowledge of ERP systems and enterprise software. We are committed to creating a supportive and rewarding environment for our team. Benefits include: • Flexible Working Arrangements – Hybrid working, remote options, and flexible hours., • Comprehensive Healthcare – AXA health member services, including online GP access and a 24/7 health support line., • Wellbeing Initiatives – Wellness days, mindfulness sessions, and team-building activities., • Learning & Development – Ongoing training, mentoring, and access to industry-leading resources.

An exciting opportunity has emerged for a Housing Strategy Officer to join the homelessness department at one of Adecco's most improved Local Authority clients in a temporary contract. Based near to Heathrow Airport in West London, this is a full time role (37 hours each week, Monday to Friday) offering hybrid working (1-2 days in the office each week, maximum) and will report directly into the Housing Strategy Procurement and Inclusion Manager. Key elements of this role include: • Assisting (not leading) with the delivery of housing related projects. Including but not limited to: policy and procedure development, temporary accommodation provision, social housing development, housing association liaison, central government liaison, traveller site provision and IT infrastructure., • Assisting with the wider contractual, commissioning, enabling and strategic functions of the Housing, Environmental Health and Trading Standards Services., • Supporting the service in the delivery of housing projects being developed within the council or via external partners utilising professional knowledge, • Assisting as required with the commissioning and procurement of housing related services, • Assisting as required with projects relaying to IT and data management within the service, • Assisting as required in the development of policy, strategies and policies required by a local authority housing service. Previous experience of working within a Local Housing Authority, Registered Provider, private sector consultancy, government agency or charitable body in a housing strategy, development, or enabling role would be highly desirable, as would strong knowledge of the social housing environment, and the statutory duties of a local authority with respect to homelessness and how these areas interface. Only applicants who feel they meet the above criteria and can start on under 2 weeks' notice need apply.

Project Manager - Construction / Engineered Systems National Role | Travel Required We are seeking an experienced and driven Project Manager to lead the delivery of major, technically complex construction projects within a specialist engineered solutions environment. This is a high-impact operational role with full ownership of projects from post-order clearance through to installation, commissioning, invoicing and financial close-out. You'll be responsible for ensuring projects are delivered safely, on time, within scope and on budget - while protecting margin and maintaining exceptional quality standards. If you thrive in a fast-paced environment where coordination, commercial awareness and technical confidence are essential, this role offers genuine responsibility and influence. The Role You will take end-to-end responsibility for assigned projects following order acceptance, acting as the primary operational lead throughout delivery. Key aspects include: * Managing the full project lifecycle from technical clearance to handover * Coordinating internal teams across technical, procurement, manufacturing, logistics and installation * Proactively managing programme, risk, constraints and dependencies * Monitoring progress against contractual requirements and lead times * Acting as the first escalation point for site-based operational and quality issues * Attending site as required to resolve challenges and maintain delivery momentum * Ensuring installations meet quality standards and customer expectations * Supporting RAMS and site documentation production * Overseeing cost control including field operations, subcontractors, WIP and invoicing What Success Looks Like You will be accountable for performance across: * Programme adherence and on-time delivery * Cost control and margin protection * Field Operations cost management * First Time Fix performance * WIP accuracy and invoicing control * Quality assurance and defect reduction What We're Looking ForEssential Experience * Proven experience as a Project Manager within construction, building services or engineered systems * Experience delivering technically complex, multi-stakeholder projects * Strong commercial awareness and cost management capability * Ability to manage programme, risk and delivery under pressure * Confident communicator with strong written and verbal skills * Experience using ERP systems (SAP advantageous) * Strong organisational and prioritisation skills * Proficient in Microsoft Office Desirable * Ability to read and interpret construction or façade drawings * Knowledge of automatic doors or EN16005 (training can be provided) * Experience using Monday.com or similar project tracking tools

Delivery Manager / Operational Lead - Client Onboarding / KYC - Fintech / Payments £650-675 p/d (inside ir35 via umbrella) , 1-2 days p/we in London On behalf of our leading payments provider / fintech client we are looking for a Delivery Manager who has a hybrid skillset across delivery / operations / product management as this role will be working in a small team. The cllient have Salesforce Service Cloud as their CRM platform. This person will be responsible for managing any non-standard queries around client onboarding which may related to AML / KYC and liaise with other teams in the business (such as risk) if required. There will be elements of backlog management, release management, workflow creation and providing operational effectiveness. There will also be a project of work where they look at their client onboarding / customer service desk experience for the future, you will help support what good looks like, new target operating models, process change and transition plans. This client works within an Agile framework, so experience around scrum / sprint ways of working will be needed. Experience Required:- Proven record of working on client onboarding initiatives (this is essential)- Experience around financial crime and KYC- Background as a Delivery Manager, BA or Product Owner and hybrid in approach- Must have financial services experience, ideally within fintech or payments- Any experience of Salesforce (ideally Service Cloud) would be useful- Strong stakeholder management and personable in approach - Must be able to work 1-2 days p/w in Central London Due to us anticipating high volumes of responses to this advert we will not be able to reply to direct messages and can only speak to candidates that are selected to move forward for this role. Please kindly apply to the link in the first instance. Thanks Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence. As Field Service Engineer, you will be self-driven, personable professional who instils a high priority on delivering the wow service to customers as well as to colleagues; one who thrives as a member of a well-skilled team. Based in field, you will take pride in effectively installing and maintaining all equipment within our customers’ premises, making a difference every day in undertaking the more complex and challenging of installations, servicing and breakdown calls for coffee machines and other equipment, such as water coolers, juice machines and boiler systems including the training of machines with customers. The Role - Field Service Engineer • The delivery of exceptional customer service though the installation, repair and maintenance of equipment, ensuring the customer is communicated with at all times. The level of service provided must always be of the highest quality and delivered with the highest degree of integrity., • Carry out a broad range of equipment repairs and preventative maintenance tasks from fault finding to diagnosis, making sure all equipment is left in a good working order, with customers briefed on the issue., • Keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily / as required, • Complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction. Then upload to Ops Office team as needed straight away, • Provide agreed spare parts stocks via Eagle App to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory., • Technical skills to succeed in the role: Bean to Cup, Billi systems, electronics, POU coolers, plumbing, vending machines, filtration, barista/coffee quality, installation, project management., • Proactive approach to problem solving., • Excellent customer service skills, active listening in understanding the customer's needs and delivering., • Strong communication skills, ability to communicate effectively with both customers, colleagues and management., • Understanding of locations and road networks. Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too: • 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge., • Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs., • Candidate Referral Program: Help grow our team and earn rewards, • Company Bonus Scheme: Celebrate success with us., • Enhanced Sick Pay: Supporting you when you need it most, • Enhanced Parental Leave: Comprehensive support for your family journey, • Salary Sacrifice Pension Scheme: Save for your future with ease., • Life Assurance & Income Protection (UK Only): Peace of mind for you., • HSF Health Plan: Access affordable healthcare., • YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support., • Employee Assistance Programme: Mental health support, virtual GP services and more., • Menopause Support via Stella App: Tailored support for this stage of life. We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!

Technical Leadership. Modernisation Expertise. Field Excellence. Are you a highly technical lift professional – possibly a former Engineer – ready to step into a leadership role within a Private Equity-backed engineering services business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of growth and value creation. We are now seeking a Field Manager with strong lift modernisation experience to oversee site operations across multiple projects, working closely with the Project Manager to ensure safe, high-quality and profitable delivery. Full training and support are available for engineers looking to progress into a management role. The Role at a Glance: Field Manager – Lift Installation & Modernisation South East / London / Home Counties - Access to Dartford or Andover Offices £50,000 - £55,000 Plus Extensive Benefits Package in Car Allowance Core hours: Onsite 08:00-17:00, with one hour for lunch Note: We will buy you out of any training funded by your current employer. Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Your Background: Lift Engineer with modernisation or installation experience Qualifications: NVQ Level 3 in Lift Engineering (essential) Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for accelerated growth. Ready to take the next step in your career? Reporting to and working alongside a Project Manager, you will take responsibility for the effective day-to-day management of site operations on lift installation or modernisation projects. You will define project objectives and manage multiple installation or modernisation sites, supervising the installation of equipment, monitoring site progress and coordinating with stakeholders both on- and offsite. Ensuring projects run on time and within budget will be central to your role, alongside monitoring engineers and subcontractors to maintain delivery standards. You will communicate and coordinate with owners, architects, consultants, contractors, suppliers and subcontractors, acting as the key technical point of contact on site. Working closely with the wider project team, you will mitigate safety, ethics and quality risks, ensuring compliance with Liftec Express policies as well as government and legal requirements. You will support customer satisfaction, provide technical engineering guidance and contribute to improved project profitability. You will also train and monitor subcontractors (where applicable), ensuring high standards of safety, quality and operational delivery across all projects. About You: • An experienced lift professional with a strong background in installation and/or modernisation, you bring deep technical knowledge of lift systems and site-based operations., • An NVQ Level 3 in Lift Installation (or equivalent) is essential. NVQ4 in Lift Commissioning, SMSTS or SSSTS certification and an appropriate CSCS card would be advantageous., • You have excellent communication and leadership skills, with the ability to coordinate multiple stakeholders in a dynamic, customer-focused environment. Organised and self-reliant, you are comfortable managing site activities, monitoring progress and maintaining accurate documentation., • Strong computer skills and commercial awareness underpin your ability to support project performance and profitability., • Whether you are already operating in a field management capacity or are a senior engineer ready to step up, you will be supported with structured training and development. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme - Discretionary, • Car Allowance, • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times – pre-approved only., • Night call: One week in four; standby £50 per weekday night, £125 per weekend night., • Engineer Incentive Scheme - Discretionary, • Radius Pay – detailed in Variable Pay Policy Why Join Liftec Express? • Technical leadership role within a respected PE-backed engineering business, • Strong pipeline of installation and modernisation projects, • Clear progression pathway from Engineer to Field Management, • Supportive, safety-first culture, • Opportunity to influence quality, performance and customer satisfaction If you are a technically strong Lift Engineer or Field Supervisor looking to progress into a Field Manager role within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Account Manager – Managed Services (MSP) A top-ranked European Managed Service Provider is hiring an experienced Account Manager to join its growing team. This is a client-facing role focused on building trusted, long-term partnerships with mid-market and high-growth businesses. The Role You will act as the main advocate for your clients — managing relationships, providing strategic and technical guidance, and identifying opportunities to grow and protect recurring revenue. You’ll work closely with pre-sales, delivery, marketing, and procurement teams to ensure excellent service and client satisfaction. Key Responsibilities • Manage and grow relationships with key client stakeholders, • Provide consultative advice on IT, infrastructure, and cybersecurity solutions, • Drive renewals, upsell/cross-sell opportunities, and revenue growth, • Act as the client voice internally, improving service delivery and processes, • Support compliance initiatives (Cyber Essentials, GDPR, risk registers), • Proven B2B Account Manager or Client Services experience, • Must have MSP experience, • Confident communicator with strong presentation and stakeholder skills, • Commercially minded, comfortable with pricing and contracts, • Proactive, organised, and customer-focused, • Work with a leading European MSP delivering 24/7 global services, • Strong focus on professional development, training, and career growth

Are you a naturally empathetic, caring and compassionate Support Worker in the UK with experience of caring for people with learning disabilities? Do you want a fulfilling career, where you can make a difference and change lives for the better in a culture of kindness and teamwork? Where you’ll be supported with development opportunities to grow you as a person and in your career? Join School House in Surrey as a Support Worker and provide care for people with severe learning disabilities, Autism and behaviours may be seen as challenging; where you’ll support and encourage them to lead a full and valued life, enabling them to live more independently. You’ll be great with people – a real ‘people person’, able to communicate effectively – explaining yourself clearly in the right tone to suit the situation and be really good at understanding others (behaviours and expressions, as well as vocal). Having a good sense of humour and resilience, and a willingness to help residents with their personal hygiene are also important. What you will be doing You will join an inclusive, supportive team that works well together to provide care to people with learning disabilities and mental health conditions. Whether you have experience as a Care Assistant or Support Worker, you will use your knowledge and skills to help support people lead a valued and fulfilled life. Working alongside a multidisciplinary team, you will use your excellent communication skills and experience as a Support Worker with a background in Learning Disabilities & Autism to provide care and support people through their care pathway.It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of you; being able to do something today that they couldn’t do last week.You’ll work 37.5 hours per week, working 7.5 hours a day with shift patterns of 7am-2.30pm and 2.30pm-10pm, with weekends on a rota basis. Extra hours can be discussed if required. Where you will be working Location: School House, School Walk, Sunbury-on-Thames, Surrey, TW16 6RB School House is a ten bed, mixed gender community-based home made up of nine beds in the house and a self-contained flat. People supported at School House have severe learning disabilities and associated health needs, autism and behaviours which, due to their diagnosis may be seen as challenging. The service is staffed 24 hours a day, 7 days a week, by a dedicated team made up of the Registered Manager and Support Workers. Our aim is to provide a home in the heart of the local community, which promotes social inclusion through meaningful community engagement. Residents are supported to develop social networks and engage in a range of activities to live purposeful lives. We ensure residents are able to access all the facilities and resources they wish to, whilst keeping safe and having choice and control. We deliver support with dignity and respect, achieve personalised outcomes and help people to develop constructive ways of communicating through new skills and behaviours In this role you will: • Hold a valid UK driving licence (preferred to assist with community visits), • Have strong empathy and a caring and compassionate nature, • Be willing to support residents with personal hygiene, • Have excellent people and communication skills, and a good sense of humour, • Deal with challenging behaviours, • Have a positive and professional approach, • Be reliable, flexible, hard-working and honest What you will get At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: • Annual base salary of £25,057.50 (£12.85 per hour), • The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window., • Career development and training to help you achieve your professional goals, • Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!, • Wellbeing support and activities to help you maintain a healthy work-life balance, • Access to Blue Light Card, which provides a range of exclusive offers and discounts, • Life Assurance, for added peace of mind, • Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support., • 24/7 GP service and second medical opinion, to ensure you are the best you can be, • Enhanced Maternity Package, so you can truly enjoy this special time You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

This is an excellent opportunity for an experienced Clinical Lead to join a well-established elderly care provider at their care home in the Barnet area, supporting the delivery of safe, high-quality, person-centred care within a residential setting. With a strong operational structure and supportive senior management team in place, this role offers genuine long-term development and the opportunity to play a key role in the ongoing success and clinical oversight of the service. Requirements: • Current NMC registration., • NVQ Level 3 in Health & Social Care (or equivalent)., • Minimum of two years' experience within a similar care home environment., • Strong knowledge and understanding of CQC regulations and clinical compliance standards., • Good working knowledge of IT systems and electronic care planning platforms., • Ability to communicate effectively with residents, families, staff, and external healthcare professionals., • Experience supporting team development and driving quality improvements within a care setting.Responsibilities:, • Supporting the Home Manager in the day-to-day running of the service and overall clinical performance., • Monitoring resident wellbeing, ensuring care plans are accurate and reflective of individual needs., • Overseeing staff rotas to ensure safe staffing levels and continuity of care., • Acting as a key point of contact for residents, relatives, and visiting professionals., • Ensuring care delivery remains fully compliant with legislation, CQC standards, and best practice guidelines., • Delivering supervision, appraisals, and ongoing support to clinical and care teams, contributing to continuous improvement and service development., • Monitoring clinical supplies and ensuring appropriate stock control procedures are maintained.Remuneration and Benefits:, • £55,000 per annum., • Full-time, 40 hours per week. We advertise roles on behalf of our clients. If you do not hear back from us within 3 working days of your application, unfortunately you have not been successful on this occasion. However, we may retain your details for future suitable opportunities, and you will be notified accordingly.

Role Summary The Registered Manager holds full operational, safeguarding, and regulatory responsibility for a children’s residential home supporting young people with high-risk and complex needs, including mental health challenges, behavioural risks, trauma histories, and involvement with the criminal justice system. The role ensures the delivery of trauma-informed, therapeutically led care while maintaining full compliance with the Children’s Homes (England) Regulations 2015, Quality Standards, and Ofsted requirements. Key Responsibilities • Act as Designated Safeguarding Lead (DSL), overseeing safeguarding practice, incident management, and multi-agency referrals., • Ensure lawful implementation and governance of Deprivation of Liberty Safeguards (DoLS) and restrictive practices., • Maintain Ofsted registration and continuous regulatory compliance, leading inspection readiness and improvement planning., • Provide leadership, supervision, and performance management for multidisciplinary care teams, ensuring safe staffing levels and training compliance., • Oversee child-centred care planning, behaviour support strategies, and trauma-informed therapeutic practice in collaboration with clinical professionals., • Build strong relationships with placing authorities, social workers, commissioners, and partner agencies., • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent)., • Minimum 2 years’ leadership experience within children’s residential care., • Strong knowledge of safeguarding legislation, Children’s Homes Regulations, Quality Standards, and DoLS frameworks., • Experience managing single or low-placement homes., • Track record of Good or Outstanding Ofsted outcomes.

Application Development & Support ManagerLocation: London (Hybrid Working)Salary: Up to £90,000 + BenefitsSector: Banking Our client is seeking an experienced Application Development & Support Manager to lead the delivery, enhancement, and support of critical business applications within a banking environment. This is a hands-on leadership role combining technical oversight, vendor coordination, and day-to-day operational management. You will play a key role in ensuring applications are secure, reliable, and aligned to business needs, while driving continuous improvement across development and support functions. The Role You will be responsible for overseeing the full application lifecycle - from design and implementation through to BAU support - ensuring systems effectively support core banking operations and internal business functions. This position suits someone who enjoys balancing leadership with technical engagement in a collaborative, delivery-focused environment. Key Responsibilities Team Leadership * Lead, mentor, and develop a small team of developers and application support analysts. * Foster a high-performance culture focused on innovation and continuous improvement. * Conduct performance reviews and support professional development. Change & Project Delivery * Plan, design, and deliver new applications and system enhancements. * Transition solutions smoothly from project phase into BAU support models. * Manage delivery timelines, resources, and priorities across multiple initiatives. * Work closely with change and project teams to manage capacity and demand. Application Support & Maintenance * Ensure reliable day-to-day support of business-critical applications. * Manage incidents, troubleshoot issues, and drive root cause resolution. * Monitor performance, optimise systems, and coordinate upgrades and patches. * Maintain vendor relationships to ensure ongoing support coverage. * Own documentation, configurations, and support procedures. Governance, Risk & Compliance * Implement best practices across development, testing, and deployment. * Ensure adherence to regulatory, security, and audit requirements. * Support business continuity and disaster recovery planning. Stakeholder Collaboration * Act as a key liaison between technology teams, business stakeholders, and third-party providers. * Provide regular reporting on delivery progress, performance metrics, and improvements. Budget & Resource Management * Manage BAU and small-change budgets, ensuring cost-effective delivery. * Contribute to annual planning and recommend tools or technologies to improve efficiency. Essential Experience * Proven experience working within banking or financial services environments is essential.

Data & AI Consultant - Manager The Consulting Manager - Data & Transformation will play a pivotal role in delivering strategic solutions to clients within the business services industry. This position is based in London and requires expertise in consultancy, strategy, and change management to drive successful outcomes. Client Details Data & AI Consultant - Manager The company is a recognised leader in the business services industry, known for providing innovative consultancy and strategic solutions. As a well-established organisation, they are committed to delivering excellence in every project they undertake. Description Data & AI Consultant - Manager • Develop and implement data and transformation strategies tailored to client needs., • Collaborate with stakeholders to identify key business challenges and opportunities., • Lead and manage consultancy projects from inception to completion., • Provide expert advice on strategy and change management practices., • Analyse data and present actionable insights to drive business improvements., • Ensure timely delivery of projects while maintaining high-quality standards., • Mentor and guide team members to achieve project and personal goals. Data & AI Consultant - Manager A successful Consulting Manager - Data & Transformation should have: • Proven experience in consultancy, strategy, or change management roles., • Strong analytical skills with the ability to interpret complex data effectively., • Exceptional problem-solving and decision-making capabilities., • Experience in leading cross-functional teams and managing projects., • Proficiency in developing and implementing strategic initiatives. Data & AI Consultant - Manager • Competitive salary ranging from £70,000 to £80,000 + Benefits, Car Allowance and Discretionary Bonus., • Opportunity to work with a well-established organisation in the business services industry., • Challenging and rewarding projects in the consultancy, strategy, and change space.

LondonEnd User Support LeadOverviewA global FTSE250 financial services company (1,500+ users across 60+ locations) is seeking an experienced End User Support Lead to join the EMEA IT team in London. You’ll be a key point of contact for all end user support, ensuring high-quality service delivery and driving continuous improvement across the region.Role & Responsibilities • Lead the End User Support function for EMEA, managing incidents and service requests., • Maintain service standards across all queues, ensuring timely assignment and resolution., • Own and meet KPIs/CSFs aligned with IT strategy., • Mentor, coach and develop the support team; ensure succession plans and training programmes are in place., • Triage, troubleshoot and resolve incidents; collaborate with wider IT teams to manage expectations and deliver solutions., • Maintain clear ticketing and knowledgebase documentation in ServiceNow., • Promote best practice in technology adoption and use., • Identify trends, risks and potential problems with the IT Manager., • Ensure hardware, peripherals and software are operational and well maintained., • Support and champion global IT policies (security, usage, incident management, data handling)., • Act as first point of escalation for EMEA support issues., • Drive service improvement initiatives locally and globally, fostering a culture of learning and knowledge sharing., • 70/30 hands-on vs. leadership responsibilities.Essential Skills & Experience, • Proven experience leading an IT Support or End User Support team., • Strong ServiceNow ITSM knowledge., • Customer-focused with excellent communication and problem solving skills., • Ability to manage high volumes, multitask, and stay calm under pressure., • Self motivated, adaptable and team oriented., • Solid understanding of Microsoft 365, Teams, SharePoint, OneDrive, Exchange., • Active Directory & Azure AD administration skills., • Fast learner with a commitment to continuous development., • Willingness to work outside core hours when required.Desirable, • ServiceNow ITSM, • CUCM, • CCST, • Cisco AMP, • Call centre toolsPackage, • £60–70k base salary, • Up to 20% annual bonus, • Stakeholder pension (up to 10% employer contribution), • Free lunch + subsidised breakfast, • Annual pay review, • Private healthcare, • Comprehensive benefits package

Job Description We are a long established and thriving expatriate tax firm based in London who specialise in offering international tax advice and compliance services to high net worth individuals. We provide a personal and adaptable service tailored to our clients’ needs specialising in working with non-UK domiciles and non-residents. Our clients are within a broad range of industries, including financial services, banking, consulting and technology companies. Due to exceptional growth, we are looking to recruit an experienced tax senior or manager to deal with a wide range of compliance and advisory services. This is a unique opportunity to join an incredibly flexible employer and play a key role in the business development and expansion of the client base. Job Responsibilities · Preparation and reviewing of tax returns for a diverse portfolio of non-UK domiciles, non-UK residents, expatriates and international assignees · Being the principle point of contact with clients and liaising with HMRC when required · Participating and also leading arrival and departure meetings · Assisting and directly dealing with HMRC enquiries into returns · Involved in ad hoc tax advisory work as opportunities arise · Being responsible for the delivery of a high quality personal tax service to your allocated client base Employee Benefits · Competitive remuneration · Pension scheme · 23 annual leave days + flexibility to carry forward days · Positive and supportive working environment · Fully remote position and offering flexible/part-time working arrangements · Autonomy and the opportunity to work with an incredibly broad range of clients Candidate Requirements · ATT or CTA qualified. Candidates qualified by experience will also be considered. · At least 3 years of personal tax experience, ideally with an expatriate tax or global mobility background · Sound knowledge and experience in expatriate tax matters such as residence, SRT, non-dom status, remittance basis and expatriate tax reliefs · Good working knowledge of the new changes in legislation including the Foreign Income and Gains (FIG) scheme rules · Self-motivated, highly organised and attention to detail · Strong communication skills and experience in managing client relationships · The ability to work under pressure and meet tight deadlines PLEASE ONLY APPLY FOR THIS ROLE IF YOU HAVE THE REQUIRED EXPATRIATE TAX EXPERIENCE AND IDEALLY ARE BASED IN THE UK.

Mobile Supervisor - Workplace Management Core Hours:Monday - Friday 8:00am - 17:00pm (Mobile coverage across London portfolio) Reporting To:Contract Delivery Manager (CDM) Location:Mobile role covering multiple JLL Workplace Management sites across London JLL Workplace Management is currently recruiting for an exciting Mobile Supervisor role covering our diverse portfolio of commercial properties acro... ZIPC1_UKTJ

We are seeking a Project Manager to join a leading company in the FMCG industry, focusing on technology projects. This role in Greenford requires someone with strong project management skills and a proven ability to deliver results in a fast-paced environment. Client Details This opportunity is with a well-established organisation in the FMCG sector. The company operates as a mid-sized business and is known for its innovative approach within the industry. They are committed to delivering high-quality products and services. Description • Manage end-to-end technology projects within the FMCG sector, ensuring timely and efficient delivery., • Collaborate with cross-functional teams to define project scope, goals, and deliverables., • Monitor project progress and report on key performance indicators to stakeholders., • Identify potential risks and implement mitigation strategies as needed., • Maintain effective communication between technical teams and business stakeholders., • Ensure compliance with industry standards and company policies throughout project lifecycles., • Coordinate resources and manage budgets to achieve project objectives. A successful Project Manager should have: • Experience in managing technology projects within the FMCG industry., • Strong organisational and leadership skills to manage complex projects effectively., • Proficiency in project management tools and methodologies., • Excellent communication and stakeholder management skills., • A background in technology or a related field., • The ability to adapt to a fast-paced and evolving environment in Greenford., • Competitive salary of up to £60,000 per annum., • Opportunity to work in the dynamic FMCG industry., • Chance to lead exciting technology projects in Greenford., • Be part of a collaborative and forward-thinking team.

This Technical Services Manager role (internally titled Engineering Operations Manager) at a leading London University is your opportunity to shape how one of the worlds leading universities ensures their prestigious facilities are well maintained, safe, and efficient. This is your chance to lead engineering delivery on an iconic London campus based near Denmark Hill, South East London, and dire... ZIPC1_UKTJ

Job Title: Project Manager (MSP)Location: London (Hybrid / On-Site as required)Salary: £60,000 + excellent benefits We're supporting a well-established, people-centric Managed Service Provider in London that places employee wellbeing, professional development, and long-term career growth at the heart of everything they do. This is an organisation that genuinely invests in its people through paid certifications, continuous training, and a supportive culture built around collaboration and respect. Due to continued growth, they're looking for an experienced Project Manager to oversee and deliver a variety of IT and digital transformation projects for a diverse client portfolio. The Role As the Project Manager, you'll take full ownership of project delivery from initiation through to completion. You'll work closely with technical teams, clients, and internal leadership to ensure projects are delivered on time, within scope, and to a high standard - all while upholding the company's commitment to exceptional customer experience. Key Responsibilities • Lead and manage multiple concurrent IT and digital transformation projects for SME and mid-market clients., • Coordinate internal technical resource and external stakeholders to ensure smooth delivery., • Monitor project timelines, risks, dependencies, and scope, ensuring issues are identified and resolved early., • Maintain clear and consistent communication with clients throughout each project., • Produce detailed project documentation including plans, RAID logs, scopes of work, and progress reports., • Support pre-sales activity by evaluating client requirements and contributing to solution design., • Demonstrable experience managing IT or technology projects within an MSP or IT services environment., • Strong understanding of technologies such as Microsoft 365, Azure, networking, and modern infrastructure., • Excellent organisational, communication, and stakeholder management skills., • Ability to translate complex technical information into clear, client-friendly language., • A structured, disciplined approach to project delivery with strong documentation skills., • A genuinely people-first culture with a supportive, collaborative environment., • Paid certifications and training to accelerate your career., • Access to varied, modern IT projects across multiple industries., • Clear progression pathways and opportunities to move into senior roles. Apply today to learn more.

I’m working with a specialist IT consultancy that partners with mid-sized organisations across finance, professional services, and technology. With continued growth and increasing demand for secure, scalable infrastructure, they are now seeking an IT Manager to lead their internal IT function and support client-facing delivery. The Role This is a leadership position with hands-on responsibility for IT operations, infrastructure, and security alignment. You’ll oversee day-to-day service delivery, manage a small team, and ensure systems are resilient, compliant, and future-ready. You’ll also play a key role in shaping technology strategy and supporting consultancy projects. Key Responsibilities • Lead and manage the internal IT team, ensuring high-quality service delivery, • Oversee infrastructure (cloud + on-prem), networking, and core systems, • Drive IT governance, compliance, and security best practices (ISO27001, GDPR, SOC), • Manage vendor relationships and third-party service providers, • Support consultancy projects with technical input and client engagement, • Contribute to strategic planning, budgeting, and technology roadmaps Skills & Experience • Proven experience in IT management or senior IT leadership roles, • Strong background in infrastructure, networking, and cloud technologies (Azure/AWS), • Solid understanding of IT governance, compliance, and security frameworks, • Excellent stakeholder management and communication skills, • Experience managing budgets, vendors, and cross-functional teams, • Certifications such as ITIL, CISSP, or CISM are advantageous but not essential If this role is of interest, please apply with your CV to Andy Dale at Arcas Technology.

Deputy Manager - Move On & Resettlement Service?? Westminster | ?? £21 per hourAre you an experienced support professional ready to step into leadership? We're looking for a proactive and resilient Deputy Manager to help lead a busy Move On & Resettlement Service supporting 70+ residents in semi-independent housing.This is a hands-on role (lots of walking across sites) ideal for someone active, organised, and passionate about helping people move towards recovery and independent living. ?? About the Role You'll support the Service Manager in leading a team delivering person-centred, trauma-informed support to residents with complex needs. You'll oversee case management, move-on planning, and ensure high-quality service delivery. �? Key Responsibilities • Line-manage and supervise Recovery & Complex Needs Workers, • Lead on case reviews, risk assessments, and move-on plans, • Monitor service performance, data, and quality standards, • Support recruitment, supervision, rotas, and staff development, • Oversee housing management, voids, H&S checks, and income processes, • Build strong partnerships with housing, health, and welfare agencies, • Deputise for the Service Manager when required? What We're Looking For, • Experience supervising staff (or ready to step into management), • Background supporting vulnerable people with complex needs, • Strong understanding of homelessness, mental health & recovery, • Knowledge of trauma-informed and person-centred approaches, • Confident with case management systems, reporting & Excel Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Title: Project Engineer (MSP)Location: London (Hybrid / On-Site as required)Salary: £60,000 + excellent benefits We're partnering with a highly people-focused Managed Service Provider in London, known for its collaborative culture, supportive leadership, and genuine investment in employee development. This is an organisation that prioritises wellbeing, continuous learning, and long-term progression - offering fully funded certifications, dedicated training time, and a clear path for career advancement. Due to ongoing growth, they're looking for an experienced Project Engineer to join their professional services team and deliver a wide range of modern IT projects for their expanding client base. The Role As a Project Engineer, you'll play a key technical role in scoping, implementing, and delivering IT infrastructure and cloud projects. You'll work closely with clients to understand their needs, then deploy solutions that are secure, scalable, and aligned with best practice - all while representing an MSP that takes pride in delivering exceptional service. Key Responsibilities * Deliver end-to-end technical implementation across a variety of IT projects including migrations, deployments, upgrades, and new service rollouts. * Work with the Project Manager and technical teams to scope and design solutions. * Configure and deploy Microsoft 365, Azure services, servers, networking, and security technologies. * Lead on-site and remote project delivery for customer environments. * Troubleshoot and resolve complex technical issues during project execution. * Provide detailed documentation, handover notes, and post-project support where required. * Liaise with clients regularly to ensure a smooth technical experience throughout project phases. What You'll Bring * Strong background as a 3rd Line or Project Engineer in an MSP environment. * Hands-on experience with Microsoft 365, Azure AD, Windows Server, virtualisation (Hyper-V/VMware), and modern networking. * Ability to deliver projects such as Microsoft 365 migrations, server builds, cloud migrations, firewall deployments, and network upgrades. * Excellent communication skills and confidence when working directly with customers. * Strong documentation, time management, and problem-solving abilities. * Relevant certifications (MCP, MCSA, AZ-104, MS-900, CCNA etc.) are desirable - and fully funded by the company. Why Join This MSP? * A truly people-first culture focused on wellbeing, recognition, and support. * Paid industry certifications and clear development pathways. * Exposure to a wide variety of modern technologies and complex projects. * Supportive leadership and opportunities to progress into senior engineering or architecture roles. * Competitive salary of £60,000 plus benefits. If you're a passionate Project Engineer who wants to work in an environment that values people as much as technology, we'd love to hear from you. Apply today to find out more.

A large international organisation is undertaking a major global IT transformation to align multiple divisions under a unified IT operating model. This programme aims to standardise technology services, enhance security and compliance, and create a more efficient and scalable IT environment across the group. The Role:We are seeking a Senior Programme Manager to lead all cutover and go-live activities as multiple business units transition onto the new global IT platform. This is a delivery-critical role requiring strong leadership, structured planning, and the ability to manage complex, multi-entity integrations.Details:Location: LondonHybrid - YesDuration - 15-18 monthsRate - £750-830/day Inside IR35 via UmbrellaStart: ASAP / Feb 2026Key Responsibilities • Lead end-to-end cutover planning and execution, • Run T-minus readiness checkpoints and track launch risks, • Manage the global cutover schedule across multiple entities, • Prepare and run Go/No-Go meetings with CIOs/Boards, • Vast expereicne managing complex global IT programmes., • Strong background in Infrastructure & Operations (Networks, Workplace, Data Centres), • Experience with multi-entity/global rollouts and large-scale go-lives, • Exposure to IT integration or M&A onboarding Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Managing Consultant - Customer Data Analytics / Data Science Salary: £77,000-£88,000 + ~£8,000 bonus Location: Hybrid (UK-based) Type: Permanent About the Role We're partnering with a global consultancy at the intersection of data, AI, and design to appoint a Managing Consultant - Customer Data Analytics / Data Science. This role is ideal for a data leader who combines strong analytics expertise with the ability to inspire teams and shape client success. You'll lead customer analytics and Generative AI projects, develop people, and contribute to business growth while keeping hands-on involvement with advanced data solutions. What You'll Do • Lead the delivery of customer data and AI-driven analytics projects, ensuring quality and impact., • Manage and mentor junior consultants and data scientists, supporting their professional development., • Apply LLM and Generative AI techniques to real-world marketing and customer use cases., • Collaborate with senior stakeholders to shape proposals, refine scopes, and identify new opportunities., • Translate business challenges into scalable, data-driven solutions using Python and ML methods (predictive, classification, forecasting, deep learning).What You'll Bring, • 6+ years' experience in data science, analytics, or consulting., • Proven success operating at manager level, leading teams or workstreams., • Strong track record with customer data/marketing analytics and AI-powered solutions., • Proficiency in Python, machine learning, and data storytelling., • A collaborative mindset with the confidence to drive delivery and client relationships., • Either consulting or agency background - leadership, commercial awareness, and consulting mindset are key.Why This Role, • Work on cutting-edge customer and AI projects for global brands., • Step up in leadership while maintaining technical and strategic variety. *Rates depend on experience and client requirements