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  • Clinic coordinator
    Clinic coordinator
    1 month ago
    £13 hourly
    Part-time
    Elstree

    We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments. This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers. Duties and responsabilities: Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence. Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency. Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate. Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings. Respond to emails promptly and professionally, handling client and internal enquiries efficiently. Collaborate with the clinic team to ensure smooth operations and exceptional customer services. Responsable for gathering client feedback on their experience and book their next service. Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised. Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness. Handle payments to the clinic by card, cash; keep record of financial transactions. Keep the reception and your whole department area clean and tidy. Assist with social media and monthly promotions. Assist with additional duties as needed to support the clinic team. Requirements: Minimum 2 years of experience in a front of house.

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  • Health Care Support Worker
    Health Care Support Worker
    1 month ago
    £12.8 hourly
    Full-time
    London

    Job Summary We are seeking a compassionate and detail-oriented Health Care Assistant/Support Worker to join our healthcare team. This role involves providing essential support to patients across various medical settings, including inpatient, outpatient, emergency, and specialized units such as Geriatrics, PICU, and Medical-Surgical departments. The ideal candidate will possess a strong foundation in patient care, medical terminology, and clinical procedures, contributing to the delivery of high-quality healthcare services. Prior hospital or clinic experience, particularly in Level I or Level II trauma centers, is highly desirable. This position offers an opportunity to work in a dynamic environment where your skills directly impact patient outcomes. N.B -Please note that this role currently requires a full UK driving licence and access to a vehicle. Due to specific client care needs (Genuine Occupational Requirement), we are also seeking female carers for this positionResponsibilities Assist with patient intake processes, including recording vital signs and collecting medical histories Support patient care activities such as medication administration, dressing changes, and basic life support procedures Document patient information accurately using Electronic Health Record (EHR) systems and ICD coding Monitor and report patient status changes, ensuring timely communication with healthcare providers Support hospital medicine, urgent care, internal medicine, and medical-surgical units by performing routine clinical tasks Assist with diagnostic procedures including X-ray preparation and basic assessments of physiology and anatomy knowledge Provide compassionate patient service across diverse populations including geriatrics and pediatric intensive care units (PICU) Maintain infection control standards and assist in maintaining a safe hospital environment Support medical administrative functions such as scheduling and documentation compliance Skills Strong knowledge of medical terminology, physiology, anatomy, ICD coding, and medication administration protocols Experience working within hospital environments such as Level I or Level II trauma centers preferred Proficiency with Electronic Health Record (EHR) systems and medical administrative support tasks Ability to perform basic clinical procedures including vital signs measurement and patient intake assessments Familiarity with emergency medicine protocols and urgent care procedures Excellent patient service skills with compassionate communication abilities Knowledge of outpatient and inpatient care practices across various specialties including Geriatrics, Internal Medicine, Medical-Surgical, OR experience, and hospital experience in trauma centers is highly valued Basic life support certification or higher is preferred to ensure readiness for emergency situations This position is integral to delivering exceptional healthcare support services that enhance patient safety and comfort. We seek dedicated professionals eager to grow within a supportive clinical environment committed to excellence in patient care. Job Types: Full-time, Part-time, Permanent Work Location: In person

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  • Shop Manager
    Shop Manager
    2 months ago
    £30000–£35000 yearly
    Full-time
    London

    Mymeds Healthcare Ltd is seeking an experienced and committed Shop Manager to oversee the day-to-day operations of our busy retail pharmacy. This is an excellent opportunity for a motivated individual with a strong background in retail and team leadership to join a growing and supportive organisation. Key Responsibilities: Manage and ensure the efficient daily operation of the pharmacy Plan and coordinate staff schedules, delegate responsibilities, and set performance targets Supervise sales and customer service activities, offering guidance and feedback to the team Monitor sales trends and customer demand; adjust strategies as needed Resolve customer enquiries and complaints to maintain high service standards Collaborate with other departments to address operational challenges Prepare and present reports on performance and business activities Contribute to business development, including product range expansion and market growth Skills and Experience Required: Minimum 3 years’ experience in a similar managerial or supervisory role Excellent organisational and multitasking skills Strong leadership and team motivation abilities High level of customer service and communication proficiency Competent in Microsoft Office and basic financial management Familiarity with retail compliance standards and regulations Strategic thinking and problem-solving mindset Ability to perform under pressure and manage multiple tasks Working Hours: 37.5 hours per week If you’re passionate about leading a team and delivering outstanding customer service in a pharmacy , we’d love to hear from you.

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  • Warehouse Operative & Admin Assistant
    Warehouse Operative & Admin Assistant
    2 months ago
    £27000 yearly
    Full-time
    Croydon

    Position: Warehouse Operative & Admin Assistant Department: Truefitt & Hill, Warehouse & Despatch Facility Salary: £27,000 per annum Working Hours: Monday – Friday, 9:00am – 5:30pm Reporting to: Warehouse Manager & Deputy Warehouse Manager Start Date: Immediately Commitment: Permanent Company Profile Truefitt & Hill is a luxury gentlemen’s grooming company, with products sold worldwide and a flagship store & barbershop in St. James’s, London. Since 1805, Truefitt & Hill has set the standard for gentlemen worldwide. The Company needs a young, dynamic individual that appreciates excellent service and is eager to learn in an energetic environment that embraces British heritage. Key Responsibilities 1. Efficient Order Handling: • Accurately picking items from inventory based on order requirements., • Packing orders securely to prevent damage during transit., • Dispatching orders promptly to meet delivery deadlines. 2. Inventory Management: • Loading and unloading stock from delivery vehicles., • Conducting regular stock checks to maintain accurate inventory levels., • Organising stock in the warehouse to optimise space utilisation. 3. Stock Maintenance: • Replenishing stock on shelves to ensure availability for order fulfillment., • Rotating stock to prevent expired or damaged goods from being dispatched., • Implementing FIFO (First In, First Out) method to manage stock effectively. 4. General Support: • Assisting in the maintenance of a clean and organised warehouse environment., • Collaborating with team members to streamline warehouse operations., • Following safety protocols and guidelines to prevent accidents and injuries. Requirements · Must have 2-4 years minimum experience in warehouse operations or related field. · Forklift Certified License (desirable but not essential – training course can be provided). · Excellent analytical and problem-solving skills. · Basic knowledge and skills for inventory management. · Ability to work collaboratively with cross-functional teams. · Good communication skills and attention to detail. Benefits · Employee discounts on Truefitt & Hill products. · Training and development opportunities to grow in the company.

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