Contract Manager - Contract Cleaning
il y a 23 jours
Aberdeen
Contract Manager – Contract Cleaning The Opportunity An opportunity to join one of the market leaders in professional support services in Europe has arisen due a result of new mobilisations and continued growth. We are looking for an experienced Contract Cleaning Manager who wants to assist in managing their own business area including P&L and take direct control of their team, client relationships and results, as well as H&S including COSHH, BICS & IOSH. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees. The Package • £26,000 - £30,000 basic, • Uncapped commission, • Car Allowance/Company Car, • 35 days holiday per year (including bank holidays), • Home based and Flexible hours The Territory Aberdeen, Peterhead, Inverurie, Inverness, Dundee, Montrose, Forfar & Huntly Main Responsibilities of a Contracts Manager • Contract/Site Management of cleaning staff, • The Contracts Manager will ensure the cleaning service delivery specification is implemented and adhered to., • Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure., • To ensure all client queries and complaints are dealt with in a timely and effective manner., • To ensure that the financial performance of each contract is being controlled to the budgeted requirements., • Contracts Managers maximise the level of business done within each contract by identifying additional opportunities for extension to the contract and/or additional work as well as facility services sales., • To assist the sales team as and when required., • To ensure adequate supplies are onsite., • To recruit, induct and train new staff., • To resolve any disciplinary/ grievance matters in line with company policy and procedure., • Experience in managing multiple commercial cleaning accounts, • Strong management style with experience in recruitment, on-boarding, training and development, • Passionate about people, • Health and Safety qualification or experience in this area, • Client liaison and presentation experience, • Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources., • Equal Opportunities Employer who promotes diversity., • Innovative Approach to the Employee Journey, • A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business