Major & Complex Loss - Loss Adjuster
1 day ago
Glasgow
Job Title: Major & Complex Loss - Loss Adjuster Location: Nationwide (Fully Remote) Salary: Up to £130,000 per annum Industry: Insurance Overview: An exceptional opportunity for an experienced Senior Loss Adjuster to join a leading insurance organisation, managing major and complex commercial claims across the UK. This is a fully remote position with regular regional travel and occasional overnight stays, depending on case location. You’ll take a leading role in handling large and technically complex property losses, often exceeding £100,000 in value, involving material damage and business interruption (BI) claims -including flood, fire, and catastrophic events. Key Responsibilities: • Manage a diverse portfolio of major and complex commercial losses (typically £100k+)., • Conduct detailed investigations and deliver high-quality, professional adjusting services., • Handle material damage and business interruption components with accuracy and technical expertise., • Work collaboratively with internal teams (e.g. Liability, Casualty) and external stakeholders such as clients, local authorities, and emergency services., • Ensure compliance with service level agreements (SLAs), productivity targets, and quality standards., • Provide expert technical advice and represent the business in high-value or high-profile claims., • Utilise technology and digital tools to enhance efficiency and reporting., • Act as an ambassador for the company, promoting best practice and consistent service delivery. Key Requirements: • Extensive experience managing complex commercial property claims and major losses., • Ideally ACILA qualified (or equivalent), or working towards full accreditation., • Strong understanding of FCA/FSA procedures and Treating Customers Fairly (TCF) principles., • Comprehensive technical knowledge of the loss adjusting process at senior level., • Excellent communication and influencing skills with the ability to build client trust and credibility., • Sound commercial and financial awareness with the ability to achieve agreed performance targets., • Proficient in Microsoft Office and able to adapt to new technologies and claims systems., • Full UK driving licence and willingness to travel regionally when required. The Ideal Candidate: • A recognised and respected professional within the insurance adjusting sector., • Highly analytical and detail-oriented, with a focus on delivering quality outcomes., • Motivated, tenacious, and capable of managing high-value, technically challenging losses., • A strong communicator who can inspire confidence and represent the business at a senior level., • Passionate about delivering outstanding service and building long-term client relationships. What’s on Offer: • Up to £130,000 per annum, plus benefits and performance incentives., • Fully remote working, with travel expenses covered., • Nationwide opportunities within a market-leading insurance environment., • High-impact work managing major and complex commercial claims., • Clear career development pathways and professional progression opportunities.