Trabajos front office manager en Reino Unido - Page 3

The Deputy Head of Operations will oversee and manage operational processes within the Middle Office of this Banking & Financial Services organisation, ensuring operational efficiency and compliance with industry standards. This role requires strong expertise in the Financial Services sector to support the organisation's goals effectively. Client Details This position is with a large organisation within the Financial Services industry, focusing on Banking & Financial Services. The company is well-established and offers excellent opportunities for professional growth and career progression. Description To support the Head of Operations and Deputy General Manager covering execution of multiple banking products and operational processes including but not limited to: Domestic and International Payments; Bilateral and Syndicated Loans Administration; Treasury vanilla and Derivative product settlements; Data Quality; Trade Finance Operations; Correspondent Banking; Customer Support; Reconciliations; Transaction Reporting and Custodian service. To manage a team of Operations/Assistant Managers & Operations Officers covering execution of multiple wholesale banking products and operational processes. Including the ongoing development of the staff through the cross training of staff across all day-to-day functions, the systems used within Operations and to provide training opportunities in new products and system enhancements. In addition to the Banking, Clearing & Treasury Operations, the role holder will also lead the delivery of the custodian service processes and execution to support the business and customers whilst maintaining close to zero operational risk losses. As a SMF delegated individual, this role holder will have day to day oversight of the CASS regulatory related matters. To provide support/collaboration for other 2LoD functions such as Compliance, Finance Risk and Project Management around BAU and Bank wide initiatives To maintain a strong control framework within the Department. · General day-to-day management of the Operations team. · Working with the staff to agree training development plans to ensure knowledge transfer across both products, processes and systems used within the Department · Working with the Managers to ensure continuous review of the existing processes and procedures with specific focus on the manual processes and system initiatives to improve system functionality to remove potential operational risk. · Promote good relationships and rapport by continued liaison/regular meetings with Internal Stakeholders, including Front Office, Finance and Compliance · Lead on business wide initiatives through project deployment including submission of BRD's, UAT and successful implementation. · Responsibility for the review and testing of the Team's Business Continuity Plan, ensuring adequate system access and resource deployment for regular testing and during periods of disaster recovery. · Oversee the production of Monthly Management Information · Oversee the work undertaken for any Internal Audit, Finance and Compliance for Treasury product related issues. · In charge of all the UK regulatory reporting including but not limited EMIR/MIFII/SFTR/SCV/SMMD/CASS. Preparing all reports to the governance committees. General · Responsibility for the day-to-day identification, ownership and management of conduct risk and controls through the continuing development and implementation of the Bank's conduct risk framework processes. This includes the internal control processes designed to identify, assess and manage conduct risk, the execution of activities as intended and the identification, reporting and escalation/remediation of inadequate processes and control breaks. On a proactive basis, liaise with and seek guidance from the Second Line of Defence for policy and process queries · Complete all training provided by Compliance, Risk and IT and other departments as necessary in a timely manner. · Read and understand the Risk Management & Compliance framework (and the policies referenced therein) and the UK Staff Handbook; · Identify, report and escalate material risk events, including conduct risk events and conflicts of interest, or losses to the Head of Department; · Proper use of the Bank's IT systems and data, particularly personal data, in accordance with the IT Security Policy and the Data Protection Policy and any applicable departmental procedures; Adherence to staff handbook, company policies, rules and regulations as changed from time to time and to the core values, behaviours (e.g., Code of Conduct) at all times. Profile A successful Deputy Head of Operations should have: • Tertiary qualified with Bachelors or Masters degree. Minimum of 3-5 years in similar role in UK Prior team management* Subject matter expert in Treasury, Clearing, Corporate Banking products with experience in Custodian business and services. • Demonstrate a clear understanding of Product knowledge and Operations processes across Treasury, Clearing, Corporate Banking & Custodial business., • Experience gained in a similar type and scale of Corporate banking environment is critical, • It is critical that this individual has hands on experience of operational / MO processes, • Understanding of regulatory impact on all operational processes, • Must be competent in SWIFT; Treasury booking and settlement systems (e.g. OPICS) NGS and related operation system knowledge, • Exposure to professional project management processes is advantageous. Understanding of the wider processes such as collateral management in lending and Treasury, including CSA's, netting and ISDA documentation an advantage;Job Offer Competitive salary ranging from £90,000 to £120,000 per annum 5 Days in the office Free daily lunch provided Comprehensive benefits package Permanent position offering stability and growth opportunities. City of London location. Chance to work within a reputable organisation in the Financial Services industry.This is an exciting opportunity for a skilled Deputy Head of Operations to advance their career in Banking & Financial Services. If this role aligns with your expertise, we encourage you to apply today. *PLEASE NOTE NO VISA SPONSORSHIP

At the Welbeck, were more than just a hotelwere a team that thrives on excellence, attention to detail, and warm hospitality. As Night Manager , youll play a pivotal role in creating memorable guest experiences while leading a dedicated overnight team. This is your chance to step into a dynamic leadership role within a prestigious 4-star hotel, where your voice, expertise, and drive will make a lasting impact. What Youll Be Doing Lead with Confidence: Take full charge of hotel operations during night hours, ensuring everything runs smoothly and professionally. Be the Go-To Leader: Act as the primary point of contact for all night teams and guests, handling any challenges with calm assurance. Safety First: Oversee hotel security, manage emergency protocols, and ensure a safe environment for all guests and staff. Flawless Communication: Deliver thorough, detailed handovers to incoming duty managers and collaborate effectively across departments. Own the Guest Experience: Resolve overnight issues swiftly, exceed expectations, and make guests feel genuinely cared for. Stay Informed: Be on top of room forecasts, local events, and all hotel offerings to assist guests knowledgeably. Support Front Office: Manage late bookings and reservations when needed. What Were Looking For Previous night management experience in a 4-star (or equivalent) hotel setting A hands-on leader whos confident, calm, and assertive Familiarity with hotel front office systems (PMS knowledge is a plus) Strong communication, team motivation, and decision-making skills Customer service that goes beyond the expected Fluent written and spoken English Smart, professional appearance and attitude Why Youll Thrive Here - Workplace Perks IHG One Pass Rate Enjoy exclusive staff hotel discounts with up to 30 nights per year, flexible booking, and great stay options worldwide. IHG One Pass Friends Rate You and up to five friends can collectively enjoy up to 50 discounted room nights per calendar year because we value your circle. Employee Discounts Enjoy exclusive savings across our brand, including up to 50% off Food & Beverage at our venues, because great experiences start with you. Complimentary Meals Enjoy meals while on duty. Flexitime We value work-life balance and are happy to discuss flexible working arrangements wherever possible. Uniform Care For our uniformed team members, we handle all cleaning so you can focus on delivering excellence. Company Sick Pay Available after qualifying period. Learning & Development We invest in your growth with tailored training and development opportunities, because your success is our success. Employee Engagement Join a team where your voice matters, your ideas thrive, and your growth is our priority. We are The Culture team. If youre someone who takes pride in leadership, thrives in a fast-paced environment, and has a passion for delivering excellence while others sleep we want to meet you . TPBN1_UKCT

Finance Officer Lambeth 41 weeks per year - 35 hours per week Salary SO1 (Local Government Scale) Starting ASAPA well-established and welcoming primary school in South London is seeking an experienced Finance Officer to join its friendly and supportive team. This is an excellent opportunity for a finance professional with strong administrative skills who enjoys working in a school environment and making a meaningful contribution to the smooth running of day-to-day operations. Working closely with the Federation Business Manager and senior leadership team, the Finance Officer will take responsibility for the day-to-day financial administration of the school, ensuring that financial processes are managed efficiently and in line with local authority and school financial regulations. Key Responsibilities Manage the school’s day-to-day financial processes including purchasing, invoicing and income management Maintain accurate financial records and monitor the school budget Process orders, invoices and payments using the school’s finance systems Support the preparation of annual and three-year budgets with the Federation Business Manager Carry out monthly reconciliations, financial monitoring and VAT reporting Process and monitor income including pupil funding and other school income streams Manage banking and cash handling procedures Support external audit processes and ensure compliance with financial regulations Oversee service level agreements, insurance policies and licences Liaise with staff regarding trips, purchasing and expenditure in line with school policy The role also includes occasional wider administrative support, such as assisting with front office enquiries, school events and general school administration when required. The Ideal CandidateThe successful candidate will have: Previous experience in finance and administration, ideally within a school or public sector environment Strong IT skills including spreadsheets and data management Experience using SIMS and FMS (or similar school finance systems) Excellent organisational skills with strong attention to detail The ability to manage multiple priorities and meet deadlines Strong communication and interpersonal skills A professional approach with the ability to maintain confidentiality Requirements GCSEs (or equivalent) including English and Maths at Grade C/4 or above Experience working in a collaborative team environment Commitment to professional development and continuous improvement SafeguardingThis role is subject to an enhanced DBS check. The school is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. If you are a finance professional looking to work in a rewarding school environment where your contribution will directly support pupils and staff, we would love to hear from you. We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions one day we are busy looking after a family on vacation visiting London, the next day a worlds famous sports team or music artist. But every day we are busy creating lasting memories. Salary: £32,814.59 a year 39 Hours a week Shift Pattern: 9.00 PM to 9.00 AM A WORLD OF REWARDS Free and healthy meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Modern and inclusive Team Members areas As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Oversee the entire Front Office operation to maintain high standards Serve as a point of contact for regular and VIP Guests Complete Night Audit duties Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel Manage, record and promptly resolve issues or emergencies that arise Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area Act in accordance with all security and emergency procedures and manage the instigation of these, as required Compile adequate handover to Early staff / Duty Manager Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Act in accordance with policies and procedures when working with front of house equipment and property management systems Conduct annual and mid-year Appraisals with Team Members Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas Assist other departments, as necessary What are we looking for? Night Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous supervisory experience in Front Office within the hotel/leisure/retail High level of IT proficiency Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a variety of work situations Ability to work on your own and as part of a team It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in the hotel industry Previous experience with Front Office Management Systems EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job, theres an extraordinary person working to make each Stay magical. Thats why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company TPBN1_UKCT

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. Guest Relations Manager - EXPLORE MARRIOTT Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 110 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. Grosvenor House Located on Park Lane in the heart of Mayfair, our distinguished 5-star hotel offers exceptional accommodation, epicurean delights and sweeping views over Hyde Park. This grand 5-star hotel celebrated its 90th anniversary in 2019. JW Marriott Grosvenor House London welcomes celebrities, royalty and business leaders to Mayfair throughout its history and continues to do so. London is on the doorstep, the hotel is a stone's throw from Bond Street, Knightsbridge, Regent Street, Buckingham Palace, V&A, Natural History & Science museums and the West End. Our guests are able to experience modern luxury in a place where they can be mindful and present, and indulge in the inspired service and nourishing surroundings. We are currently recruiting for an ambitious and passionate Guest Relations Manager who strives to provide and inspire incredible guest service that creates truly memorable experiences for our guests. Join our amazing and diverse team and grow your career with Marriott International, the world's largest and most celebrated hospitality brand. What we are looking for An individual with strong interpersonal skills and good people management ability Being innovative, pro-active and reliable, able to work alone and within a team. Sufficient experience in a similar position An ambassador who must have a passion for hospitality. JOB SUMMARY The Guest Relations Manager should offer a high level of both proactive and reactive customer service. They are expected to support and follow up with guests' requests, proactively identify ways that the guests stay can be made memorable as well as building relationships with VIP and high-profile guests offering the highest level of customer service. They should champion customer service within the hotel, strive to make sure that every guest has a seamless experience, enjoyable stay and their expectations exceeded. Communication of the guest complaints and follow through to all department heads and Executive office and ensuring that guest remarks are always updated. To make sure work is delegated accordingly and followed up within a time specified where required. Monitor and control departmental expenses as VIP gifts, stationary etc. Recognize and communicate VIP guests and Marriott Bonvoy elite guests. Implement hotels VIP, recognition, and upgrade program appropriately. Ensure property leadership and other departments are aware of any VIP guests, regular guests or guests who experienced challenges during previous stay. Compile and distribute list of anticipated services and amenities to relevant departments. Maintains high visibility in public areas during peak times, (this could be in the lobby, Executive Lounge, banqueting space or any other area required.) Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Record guest issues in the guest response tracking system and follow up and notify others where required. Review comment cards and guest satisfaction results with front office management, identify trends and make suggestions for improvement with a focus on continuous improvement. Make pre-arrival, mid-stay, and post-stay calls to guests to ensure needs are met. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Make decisions when dealing with guests and other departments, commit to a course of action with information available. Keeps up to date on available resources that can help to better serve customers' needs and to improve organizational performance. Make suggestions to improve our offering and stay competitive. Works to drive guest satisfaction scores but being mindful of department expenses and other hotel goals. Respond to requests for special arrangements or services by planning or identifying appropriate providers. CANDIDATE PROFILE Experience: Previous experience working within a guest relations/customer experience department or hotel Front Office essential. Experience supervising a team preferred. Skills and Knowledge: Strong communication skills, (verbal, written, listening) Customer service orientation and strong interpersonal skills Ability to work alone as part of a team. Multitasking, organisational skills and time management skills Positive demeanour Good influencing skills, conflict resolution and negotiation skills. Stress management and the ability to make decisions under pressure. Dependability and reliability. Innovative and pro-active. REWARDS FOR WORK BENEFITS FOR YOUR LIFESTYLE As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. You'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. We'll support you in and out of the workplace by offering: Team-spirited co-workers Encouraging management Wellbeing programs Comprehensive Training and Development program Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries. Recognition programs Meals at work Uniform Enrolment of Perks at Work - Access to unlimited deals of retailers and more 20 days holiday increasing with service Cycle to work scheme Pension & Life Assurance Awards and recognition celebrations and many more. Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. TPBN1_UKCT

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Description What we are looking for The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise with Charles River Technical Support and Product resources to troubleshoot application issues and to determine the optimal configuration. The ideal candidate will have at least 3 to 5 years of hands-on experience gained in the financial industry working for a consultancy or software vendor. Experience leading the implementation or support of Front, Middle or Back Office Investment Management systems is highly valued. Why this job is important to us The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. What you will be responsible for PPSS are expected to have strong industry knowledge across multiple asset classes. Additionally, PPSS team members are responsible for navigating the CRD/Alpha eco-system and establishing relationships with the various internal supporting teams. Analyze and evaluate requirements issues while providing product expertise and guidance throughout the post go-live journey. Educate customers on the methodologies and functionality provided by CRIMS. Advise on best practices regarding the implementation and operation of Charles River solutions and services. Evaluate customer requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of customer-specific requirements or in response to trends in the marketplace. Responsible for maintaining a client issues list and status reporting. Train users on existing workflows Gather requirements for new asset classes, security types and/or business line Document requirements Works with Professional Services team to assign dedicated resources to accomplish deliverables Contribute to software quality by clearly communicating defects to Client Support and Product Management. Support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes. Identify errors and mistakes in documentation and suggest corrections and improvements. What we value The Post Go Live Production Support Specialists is expected to have experience working on implementing or supporting Front, Middle or Back Office Investment Management systems. PPSS are expected to have strong industry knowledge across multiple asset classes. Additionally, PPSS team members are responsible for navigating the CRD/Alpha eco-system and establishing relationships with the various internal supporting teams. Minimum of 5 years of experience with the implementation and/or support of mission-critical financial solutions. Experience in the implementation and/or support of a financial system within a bank, hedge fund or asset manager, or wealth management firm is especially valuable. Hands-on experience implementing or supporting investment management software, preferably an order management and compliance system is especially valuable. Substantive in one or more of the following: fixed income, equity financial instruments. Understanding of investment management or wealth management workflows, derivatives, and FX instruments. Technically savvy: understanding of multi-tier technical architectures and relational database structures, familiarity with SQL, FIX and reporting tools. A strong record of customer service. Post Go Live Support Specialists must understand customer needs and build effective relationships. The candidate must be able to convey plans, issues and concerns to clients and team members in a clear, logical and concise manner. They will need to also be able to influence key decision makers both internally and externally. Must be customer driven, work within a team environment, and be focused on providing a high quality of service to the customer. Strong time management skills including the ability to manage multiple projects in parallel. Strong problem solving/analytical skills. Education & Preferred Qualifications Degree in a business or technical field such as Finance, Mathematical Finance, Economics, Engineering, or Computer Science. An advanced degree or industry certification such as the CFA is a strong plus. 3 to 5+ years of experience Travel as required by the Customer About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity, and Social Responsibility. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Company: Charles River Development Discover more at About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement ]]>

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits. We are now recruiting for a dynamic and passionate Guest Relations Manager to join our magnificent five-star hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you. ARE YOU ELIGIBLE TO WORK IN THE UK? A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the home Office website for more details. JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence. Maintaining Guest Services and Front Desk Goals * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Assists with energy conservation efforts by monitoring compliance during property tours. Supporting Projects and Policies Related to Guest Experience and Safety * Supports implementation of the customer recognition/service program, communicating and ensuring the process. * Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. * Sends copy of MOD report to all departments on a daily basis. * Ensures compliance with all policies, standards and procedures. * Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. * Understands and complies with loss prevention policies and procedures. Ensuring and Providing Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. * Serves as a leader in displaying outstanding hospitality skills. * Sets a positive example for guest relations. * Empowers employees to provide excellent customer service. * Observes service behaviors of employees and provides feedback to individuals. * Maintains high visibility in public areas during peak times. * Provides immediate assistance to guests as requested. * Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. * Records guest issues in the guest response tracking system. * Reviews comment cards and guest satisfaction results with employees. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. * Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. * Communicates any variations to the established norms to the appropriate department in a timely manner. * Participates as needed in the investigation of employee and guest accidents. * Performs Front Desk duties in high demand times. WHAT WE CAN OFFER YOU: A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self. • Competitive Salary + 31 days holiday including bank holidays * Accommodation Service Charge after successful completion of probationary period. * Private Medical via AXA * Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat * Length of service rewards and invitations to recognition events * Monthly/yearly recognition schemes * Extensive training both internally and externally * World-class career opportunities internationally within Marriott hotels tailored to your specific needs. * Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world! * Professional learning and development opportunities - because a fulfilling career is so much more rewarding * Complimentary meals on duty * Complimentary dry cleaning - we do like to make an impression! * Complimentary use of Gym - because your wellbeing is a priority for us! * Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations * Pension scheme to help you save for the future. * Access to major high street discounts so you can treat your friends and family. #LI-Onsite At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Inhabit Hotels spans two urban wellness hotels in west London. We were born from the desire to offer guests a truly restorative experience, fostering mindfulness, healthy habits and better sleep. We want our guests to leave feeling nourished, rested and inspired. With Paddington and Bayswater on our doorsteps, well also give you the tools to explore what our corner of the city has to offer. Inhabit is much more than a hotel; its a community that will welcome you back, time and time again. We strongly believe that the hospitality and tourism sector can affect positive change in peoples lives, particularly by creating job opportunities. Overview The Cluster Maintenance Manager is responsible for overseeing and managing the maintenance operations across multiple hotel properties within the cluster, ensuring that all facilities are maintained to the highest standards of safety, functionality, and luxury brand expectations. This role plays a critical part in delivering an exceptional guest experience by ensuring that all mechanical, electrical, plumbing, and structural systems are operating efficiently and reliably. The manager leads a team of skilled technicians and coordinates with external contractors to execute both reactive and preventive maintenance programs. They work closely with hotel leadership, including front office and housekeeping teams, to promptly resolve maintenance issues and uphold the aesthetic and operational integrity of the properties. In addition to managing daily operations, the Cluster Maintenance Manager is responsible for budget control, inventory management, regulatory compliance, and energy conservation initiatives. They also play a key role in emergency preparedness and response, ensuring the safety and well-being of guests and staff. This position requires strong technical expertise, leadership capabilities, and a proactive approach to problem-solving, with a commitment to maintaining the luxury standards and operational excellence of the hotel cluster. Key Responsibilities Oversee and manage the day-to-day operations of the maintenance department, including HVAC, electrical, plumbing, carpentry, and general building maintenance. Ensure all maintenance requests and issues are addressed promptly and effectively to minimize guest disruption and maintain high service standards. Collaborate with the front desk and housekeeping teams to promptly address and resolve any maintenance issues reported by guests. Uphold the hotels luxury brand standards in all maintenance activities, ensuring the propertys appearance and functionality exceed guest expectations. Maintain the mechanical and electrical services, architectural content and decorative finishes to the existing high standards. Develop and implement a preventive maintenance program to ensure the propertys equipment and facilities are well-maintained and in optimal working condition. Leading and managing maintenance teams as well as external contractors to enable safe, efficient and effective. Monitor and control maintenance expenses, including labour, materials, and contracted services. Maintain inventory of tools, supplies, and spare parts, ensuring the availability of critical items. Lead, train, and supervise a team of maintenance technicians, ensuring they deliver high-quality work in a timely manner. Conduct regular performance evaluations, provide feedback, and foster a positive work environment that encourages teamwork and professional growth. Ensure that the team adheres to all hotel policies, safety protocols, and industry regulations. Ensure the property complies with all local, state, and federal regulations related to building safety, fire codes, and environmental standards. Conduct regular safety inspections and audits, implementing corrective actions as necessary to mitigate risks. Coordinate with external inspectors and service providers to ensure all certifications and inspections are up to date. Keep detailed records of maintenance projects, expenses, and any issues that arise. Implement and monitor energy conservation initiatives to reduce operational costs and environmental impact. Analyse energy consumption patterns and recommend improvements to enhance efficiency without compromising guest comfort. Leads the emergency response team along with the Head of Technical Services and General M anager during crisis. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. Skills and Qualifications Bachelors degree in engineering, Facilities Management, or a related field preferred Minimum of 3 years of experience in maintenance management, preferably in a luxury hotel or high-end hospitality environment Strong technical knowledge in HVAC, electrical, plumbing, and building systems. Excellent leadership and team management skills. Proven ability to manage budgets and control costs. Strong problem-solving skills with a proactive and detail-oriented approach. Excellent communication and interpersonal skills, with the ability to interact effectively with guests, team members, and external vendor. Familiarity with building codes, safety regulations, and environmental standards. Proficient in using maintenance management software and other relevant tools. Ability to work flexible hours, including evenings, weekends, and holidays as needed. Working Conditions Flexibility to work shifts, including weekends, holidays, and evenings, as required. Ability to work in a fast-paced, high-pressure environment. Physical demands such as being on the feet for long periods of time and manual handling. Benefits Competitive salary. A supportive, empowering team environment. Benefits platform with various discounts. 28 holidays including eight bank holidays, with more holidays after two-year service. Cash-back health benefits, including optical, dental, chiropractor and physio services. Discounted gym membership. Access to Wellbeing platform and sessions, including EAP. Awards and Recognition Programme. Annual parties. Regular and ongoing training and development, including leadership workshops. Enjoy a paid day off to celebrate your birthday because your special day matters! Eligibility Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role. Equal Opportunity Employer At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future. Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role. Please notethat we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees. TPBN1_UKCT

Night Manager We are recruiting for our first art'otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art'otel London Battersea power station sits in the heart of this newly energised neighbourhood, offering restaurants, bars, shops and galleries, amidst the eye-catching architecture that surrounds the historical Battersea Power Station. As our Night Manager , you will receive: Salary: £ 33295.00 per annum plus great benefits Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Start with 30 days of holiday per year - including bank holidays, increasing with years of service Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750 Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training As a Night Manager you will: Perform Head of Department duties connected to all Night and Front Office operations, and making crucial decisions Ensure guests' needs are met beyond expectations, and takes full responsibility for Health, Safety, Security, Licensing & Fire Have a passion and skill set to ensure that the service provided by the Night Reception team is beyond the normal guest experience that would be expected by our guests. Maintain positive and productive working relationships with other employees and departments Empower your team by providing an inspiring service culture through briefings, team meetings and coaching Be available to work 4 on/4 off shift pattern (12-hour shifts) If you share passion for art, culture and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life. be bold. be creative. be original. TPBN1_UKCT

Job Title: Senior Team Administrator Location: Central London Contract Type: Permanent Annual Salary: £40,000 - £45,000 Working Pattern: Full Time Our client, a fully independent and employee-owned brokerage firm, is seeking a dedicated Senior Team Administrator to support their dynamic team. With a commitment to fostering a respectful and empowering working environment, this role is perfect for someone looking to make a significant impact while enjoying a balance between work and personal life. Key Tasks & Responsibilities: Assist the Executive Assistant with various administrative duties and projects Provide clerical support to brokers in London and overseas Help administer signatures for Charter Parties Coordinate meetings and appointments effectively Attend meetings and take accurate notes as required Maintain and update the company address book Support planning and execution of company events, including overseas travel if necessary Liaise with clients and suppliers in a friendly and professional manner Coordinate brokers' travel arrangements, including visas ✈️ Manage front-of-house duties, including greeting clients Prebook meeting rooms and refreshments ☕ Arrange courier dispatches and receipts Provide ad hoc support to the Office Manager when neededEssential Skills: Strong attention to detail and problem-solving abilities Excellent written and verbal communication skills Exceptional organisational, planning, and time-management skills Proficient in office software packagesPersonal Attributes and Experience: Previous administrative or assistant experience Discreet and trustworthy Ability to work independently and collaboratively within a team Self-motivated with a drive for success Positive and proactive approach, showing initiative Flexible and eager to learn new skills Benefits We Offer: Pension contributions up to 12% for eligible employees Opportunity to travel with the company! Private Medical Insurance with family cover options Life Insurance covering 8 times annual salary Group Income Protection for long-term sick leave Mental Health support lines Online benefits portal with retail discounts and salary sacrifice options Season Ticket Loans and Cycle to Work Scheme ‍♂️ Eyecare Vouchers Mobile phone and laptop for work purposes Join us in shaping the future of shipbroking! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Customer Service Officer Part-time (21 hours per week - Tues, Weds, Thurs (Apply online only)) Temp contract for 3 months with possible extension Location: W10, London Rate: PAYE: £17.85 per hour or Umbrella £22.59 per hour We are seeking a Customer Service Officer to join a Neighbourhood Management team in North London. This role is crucial for providing face-to-face support and assistance to our tenants, addressing a variety of queries related to their tenancy and payments. This position is part of a pilot scheme aimed at enhancing tenant services and will initially run for 3 months. Day-to-day of the role: Operate the local housing office reception, being the first point of contact for tenants. Listen and respond to tenant queries on a range of issues, from maintenance requests to payment and tenancy clarifications. Collect detailed information from tenants and channel these queries to the dedicated Neighbourhood Manager. Provide immediate answers and support where possible, ensuring a high level of customer service. Work closely with Neighbourhood Managers to understand and address the specific needs of the community.Required Skills & Qualifications: Strong interpersonal and communication skills, with the ability to engage effectively with the public. Experience in a customer service or front-facing role, preferably within a housing or community services context. Ability to handle multiple tasks simultaneously and with attention to detail. A proactive approach to problem-solving and providing solutions. Comfortable working independently and as part of a team.To apply for this Customer Service Officer position, please submit your CV detailing your relevant experience in this role

Full Stack Engineer / Developer (C# .Net SQL React) London / WFH to £80k Do you have experience across the full tech stack within a finance environment? You could be progressing your career at a boutique Asset Manager that specialise in Fixed Income markets and have multi-billion dollars under management. As a Full Stack Engineer you'll assist with ongoing efforts to optimise the business through the use of automation and AI. You'll have exposure across the full technology stack based on Azure, C#, SQL, ASP.Net and React. Typically, you'll be working on developing and maintaining data feeds, application development and the web GUI. There's a collaborative environment where you'll be supported with continual learning and self development opportunities. Location / WFH: You'll join the team in the London, City office Tuesdays, Wednesdays and Thursdays with flexibility to work from home on Mondays and Fridays. About you: You have strong C# .Net backend development skills You have strong SQL skills and good understanding of databases You have experience with React for front end / GUI development You have a good understanding of financial markets and the trade lifecycle You have a genuine enthusiasm for technology, likely to have your own GitHub / personal projects and keep up to date with the latest innovations in AI You have strong analysis and problem solving skills You're collaborative with great communication skills You have achieved a 2.1 or above in a STEM discipline What's in it for you: Salary to £80k Pluralsight subscription Hybrid working Career progression Apply now to find out more about this Full Stack Engineer opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values. TPBN1_UKTJ

Housing Officer known internally as a Local Housing Manager Location: 1 post to cover the London Borough of Ealing & Brent Salary Banding: £39,841 - £41,937 -1 x Full Time Permanent Post based on a 37.5hr working week. This role: Due to growth MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, coordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Chalkhill office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management as this a large part of the role you will need to have demonstrable experience. What you'll need to succeed: Essential car user full driving license are required Experience of working in a social housing setting is essential Experience of working within a supported housing environment is desirable Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible Ability to collaborate, network and be a strong team player Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential Experience of excellent administration skills & analysing customer feedback to achieve service improvements Attention to detail and accuracy in writing, reporting and numeracy Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing Ability to self-manage a varied and demanding workload, prioritising and organising too A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion The ability to manage and report on projects against agreed targets Must possess excellent office management skills, managing inboxes, keys etc. Must be willing to work flexible hours as requiredDesirable Housing qualificationTo meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

School office manager Primary School Full-time ASAP Start Temp to perm 8am to 4pmA primary school in Peckham is looking for an experienced School Office Manager/Admin Manager to join their team to manage the office and support the admin team. You must have experience with SIMS, Arbor Finance and Parentpay as well as previous school office experience. The role would suit an individual with previous experience in running a large school office or an experienced school administrator looking for a more senior position. The Role In this role you will manage the full range of administrative support to the Head and Senior Managers, ensuring continuity is maintained between staff, pupils, Governors, parents, carers, professionals, volunteers and visitors and all stakeholders. Under the direction of the school business manager the post holder will be responsible for managing processes in the school and liaising with the SLT team. You will actively embrace the schools core principles to ensure an inclusive and positive environment for all pupils, including those with learning difficulties and disabilities. The Schools Office Manager will liaise with senior managers, OHCAT Shared services teams school staff, pupils, Governors, parents, carers, professionals, volunteers and visitors to maintain the high standards of the school. Lead on the Lettings of the facilities and assist with preparations for school events, projects and functions. You will be responsible for: Admissions Attendance General admin Handling students transition from year 6 to 7 Invoices Front DeskIf you are an experienced School Office Manager looking for a new position, please apply ASAP with an up to date CV. The School This vibrant, two-form entry Catholic primary school is based in Peckham and serves children aged 3 to 11. Rated ‘Good’ by Ofsted, the school is rooted in strong Catholic values and offers a nurturing environment where every child is recognised and supported to reach their full potential. With a diverse and inclusive community, the school provides a broad, enriching curriculum that includes creative arts, sports, music, and regular educational visits. The school fosters academic excellence, independence, and responsibility through high-quality teaching and a strong partnership with parents and the local parish. If you are an experienced office manager seeking a full-time position, please apply immediately with an up to date CV. We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients

Receptionist - TEMP-PERM £15.00 per hour *doe City of London - Fully Office Based 8am - 5pm 4 days per week (Monday-Thursday) ASAP START We are seeking a professional and proactive Receptionist to manage front of house and support daily office operations. Acting as the first point of contact for visitors and staff, you'll ensure the workplace runs smoothly, efficiently, and remains well-presented at all times. This role is perfect for someone looking for a varied position, supporting across all functions and ready to gain experience, working closely alongside the Office Manager & PA. Benefits: Working in a brand new, recently refurbished office based in the City Supported by a team of collaborative, successful and friendly professionals 4 day per week role with Friday off! Free snacks and drinks in the office You will be entitled to the full range of Office Angels benefits whilst on a temporary contractKey Responsibilities Welcome and manage all visitors Issue access passes and liaise with the building's reception Handle incoming calls and shared inboxes Prepare and organise meeting rooms Coordinate couriers and deliveries Support general admin tasks such as printing and scanning Work closely with the Office Manager on wider office operations Maintain kitchen and communal areas - keeping them clean, tidy, and fully stocked at all times Supporting with the facilities of the office What we are looking for Proactive, positive and reliable support to external clients and the internal teams Previous experience in a similar role is ideal Someone who is willing to get stuck into a busy and varied hands-on role, supporting around the office and building MS Office knowledge - Outlook etc. Well presented, warm and welcoming nature Must be available to start in a new role ASAP Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Assistant General Manager | Soho | Premium Late Night Bar We are looking for a high-calibre Assistant General Manager to join a premium, high-energy bar in Soho. This is a genuine step-up role with a clear pathway into General Manager. The structure is in place. The financial discipline is strong. What is needed is presence, personality, and leadership on the floor. The venue trades in a high-energy, late-night setting with a loyal clientele who are drawn by the atmosphere. It is fast-paced and design-focused, shaped by music, energy, and consistently sharp service. This role is about commanding the floor and defining the standard from the moment guests walk in. The role: You will work closely with the General Manager to lead from the front, driving standards, energy, and team performance in a high-volume setting. Key responsibilities include: Leading shifts in a busy late-night environment Being visible on the floor and setting the pace of service Inspiring and developing a confident team Maintaining premium standards while protecting the atmosphere Building relationships with regulars and understanding the clientele Supporting the commercial performance of the site This is not a back-office role. It is about leadership in the room. Profile : Strong, charismatic personality Confident leading from the front in busy, late-night venues Natural host with presence and authority Deep understanding of London bar culture and guest expectations Commercially aware but instinctively people-led Ambitious and capable of stepping into a General Manager role This is for someone who lives and breathes hospitality. Someone who thrives in the energy of a packed Friday night, knows the regulars by name, and can hold standards while keeping the atmosphere electric. TPBN1_UKCT

At TOKii, the Floor Manager is responsible for maintaining the food and beverage operation in conjunction with the Restaurant Manager and management team. As the Floor Manager, your primary responsibility is to manage a floor team to deliver a successful and efficient service whilst upholding TOKii and The Prince Akatoki London service standards and creating an approachable yet elevated atmosphere for in-house guests, external guests and staff. You'll ensure that guests have an enjoyable experience and deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill. Key duties... Drive exceptional service standards by developing and refining systems that enhance the experience for members, guests, and staff. Lead engaging training sessions on TOKii food and drink programs through storytelling, demos, and initiatives. Collaborate across departments to ensure every guest interaction is seamless, aligned with brand expectations, and delivered with consistency. Support recruitment efforts by identifying talent needs, participating in interviews, and evaluating candidates alongside HR. Oversee onboarding and development of new team members, ensuring the floor team is confident, polished, and guest-focused. Gather and act on guest feedback in partnership with the Front Office team to continuously improve service and offerings. Train and coach staff on TOKii's and The Prince Akatoki London's core values, roles, and service standards to build a high-performing and knowledgeable team. Oversee daily operations, ensuring all assigned tasks are completed on time and to the highest standard. Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence. Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team. What we are looking for... Minimum of 2+ years' experience in similar capacity. Experience of Forbes or LQA standards. Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure. Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests. Must be able to demonstrate competency as outlined in the training schedule. Must be able to work flexible shifts and schedules, including weekends and holidays as needed. Ability to take direction, work in a team environment and autonomously. TPBN1_UKCT

Senior Site Manager / Project Manager up to £65,000 + Car/Allowance + Performance Bonus + Package London Based | Nationwide Projects Commercial & High-Spec Fit-Out (£1m–£20m) A well-established and growing main contractor is seeking a high-calibre Senior Site Manager / Project Manager to lead complex commercial fit-out schemes across London and nationwide. Projects span commercial office, retail and specialist environments (including veterinary practices), ranging from £1m–£20m in value — covering demolition, groundworks, structural alterations, bespoke joinery and high-end finishes. This is a role for someone who drives programme, leads from the front and takes full ownership of delivery. The Role You will be responsible for: Driving programme from demolition through to final handover Managing groundworks, structural packages, M&E and high-spec finishes Leading subcontractors and maintaining performance standards Managing site logistics in live and constrained environments Ensuring full H&S compliance (CDM, RAMS, inductions) Quality control and snag-free delivery Client-facing reporting and leadership Working alongside commercial teams to protect margin This is not a paperwork-only position. You will be expected to be present, proactive and performance-driven. What They’re Looking For Proven delivery of commercial fit-out projects up to £20m Strong understanding of sequencing, buildability and logistics Experience managing multiple trade packages simultaneously Commercial awareness and programme discipline Willingness to travel nationwide as required SMSTS, CSCS (Black/Gold), First Aid Why This Role Stands Out Strong secured pipeline of commercial projects Clear progression route toward Contracts Manager Performance-related bonus linked to programme achievement Company-wide bonus structure aligned with business success Autonomy and trust to lead projects properly Growing contractor with repeat client base This opportunity suits a Senior Site Manager / Project Manager who wants responsibility, progression and reward for performance — not just another site role

Join Our Client's Team as a Change Manager! Are you passionate about driving change in the financial sector? Do you thrive in dynamic environments where you can influence, coach, and lead? If so, we invite you to consider a thrilling opportunity as a Change Manager for our client's Client Lifecycle/KYC Programme! Contract Type: Fixed Term Contract ⏳ Length: 6 months with further extension Working Pattern: Full Time and Hybrid working Why This Role? As a Change Manager, you will play a pivotal role in executing EMEA-wide strategies that enhance the client lifecycle programme. With your expertise, you will ensure the successful rollout and adoption of KYC improvements across front office and operations, acting as a change agent delivering tangible business outcomes. Key Responsibilities: Strategic Leadership: Define and implement the change management approach for the assigned programme. Engagement & Communication: Develop and manage change management plans, ensuring effective stakeholder engagement and communication. Training & Coaching: Identify training needs, deliver impactful training sessions, and coach stakeholders on change leadership. Impact Assessment: Conduct change impact assessments and risk mitigation plans to navigate potential blockers. Community Building: Establish and lead a change community of key stakeholders, change champions, and super users to drive awareness and adoption.### What We're Looking For: Proven Experience: 5+ years in business change management, preferably within the financial sector, with a track record of managing large-scale projects. Change Management Qualification: An industry-recognized qualification in change management is essential. Skills: Strong skills in stakeholder management, communication, negotiation, and critical thinking. Agile Mindset: Familiarity with Agile methodologies and frameworks. Leadership Qualities: Ability to coach and influence others to embrace change while managing diverse teams across EMEA.### What's in It for You? Exciting Challenges: Engage with C-level sponsors and navigate the complexities of change across multiple regions. Impactful Work: Contribute to significant business improvements while ensuring transparency and governance. Collaborative Environment: Work with a talented team dedicated to delivering successful change initiatives. If you're ready to step into a role where you can make a difference, we want to hear from you! Apply today and join a team that values innovation and collaboration. ✨ Let's shape the future together! Send your application to [email address] or visit our website for more details. Note: This position requires full-time commitment and a proactive approach to managing change in a fast-paced financial environment. Your experience and skills will be crucial in driving the success of this programme! Seize the opportunity! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23312 The Skills You'll Need: Mandarin fluent, Credit, Risk, Loan Your New Salary: depending on experience Office based Perm Start: ASAP Mandarin speaking Relationship Manager (Credit) - What You'll be Doing: • Client relationship building and maintenance with key global, European and Chinese corporate and sponsor clients;, • Marketing channel building and maintenance in respective business areas with investment and commercial banks, law firms, advisors and agencies;, • Business opportunity identification, marketing, origination, syndication, execution and portfolio management duties in relevant lending transactions;, • Undertake transactional analysis , credit proposal initiation and monitor credit approval process according the Bank’s credit approval policies, liaise with HO in case the credit limit line goes above branch authorization of HO;, • Collect documents required by the branch KYC/CDD and other related policies for customer on-boarding procedure;, • Create customer ID in the Customer Relationship Management system and open bank accounts if applicable;, • Update and review customer status as required by the branch policies Mandarin speaking Relationship Manager (Credit) - The Skills You'll Need to Succeed: Essential: • Corporate banking experience ;, • Good knowledge of European banking and financial markets;, • Good understanding of professional ethics and regulatory environment;, • Good credit risk analysis skills, sound understanding of economics, corporate finance, investment, accounting, valuation theory, methodologies and applications;, • Strong understanding and experience of European/LMA standard loan documentation;, • Attention to detail and high-quality deliverables required;, • Well organised with good time management skills;, • Self-motivated, reliable, dedicated and flexible;, • Great interpersonal skills required Desirable • Proficient in Mandarin language;, • Good knowledge of Chinese banks and clients;, • Strong business relationship building skills; existing relationships in European financial markets, corporates and sponsors preferred;, • Knowledge and network with syndication loan business;, • Familiarity on risk management framework of commercial banks;, • Experience of customers relationship management at front desks Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website

About the Role: As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests for a global technology client account. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You'll Do: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. What You'll Need: Previous experience as a Workplace Coordinator or similar front‑of‑house/client‑facing role, ideally within a corporate office environment. Proven ability to follow established work routines, standards, and procedures, ensuring consistency and compliance across all workplace activities. Strong communication skills, both written and verbal to exchange clear, straightforward information and interact professionally with employees, vendors, and guests. Demonstrated customer service excellence, with the ability to create a warm, positive first impression and handle inquiries or issues with professionalism and empathy. Highly organized with strong attention to detail, capable of managing multiple tasks, events, and service requests simultaneously. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Ability to adhere to security, safety, and emergency procedures, responding appropriately and escalating issues when necessary. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

Overview: The Share Registration Strategy Manager will be based from our stunning central London office on a hybrid basis, meaning you’ll need to be within a commutable distance to enable you to be in the office on a weekly basis. Your role is to provide strategic support to share registration PLC clients and their Company Secretarial Teams, including the provision of industry insight. You’ll match the client’s needs to MUFG Pension & Market Services’ offering, tailoring engagement to sell the solution/s based on their key drivers. The role will require you to use client interaction and market awareness to inform future product development. You’ll be joining a close-knit team who work collaboratively with a wide range of internal stakeholders. We genuinely value a positive, friendly team dynamic, which is central to how we support each other, enjoy our work and deliver meaningful outcomes. You’ll play an important role in a supportive environment where contributing to both the team culture and the wider MUFG Corporate Markets business really matters. You’ll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we’ll provide the support you need to do just that. Benefits: 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days’ extra each year Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme Appreciate programme: Employee recognition programme Company Pension Scheme Medical insurance Life Assurance Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave What you need: Exceptional verbal and written communication skills, with the ability to build and maintain relationships with a variety of stakeholders, clients and customers The ability to influence, persuade and develop strong working relationships both internally and externally to achieve favourable outcomes Strong commercial awareness and the ability to identify opportunities through innovation and industry change Demonstrable experience within financial services, ideally within securities or share registration, with an ability to evidence the value proposition to clients A collaborative approach with key stakeholders, building relationships and becoming a trusted partner and advisor whilst demonstrating strong emotional intelligence The ability to demonstrate conceptual thinking, initiative, pro-activeness, innovation and persistence in order to create growth opportunities Strong analytical and problem-solving capabilities, great organisational skills and the drive and desire to succeed whilst demonstrating a flexible attitude to changing deadlines and priorities Outstanding customer focus enabling you to deliver a ‘best in class’ experience for all clients and their shareholders Demonstrable leadership skills with an enthusiasm for new ideas and the ability to develop opportunities within MUFG Pension & Market Services Resilience, passion, drive, self-motivation and a pro-active, can-do attitude Day to Day, you will: Support the development and delivery of the most viable products/initiatives and flexible strategic solutions in conjunction with relevant stakeholders across the business, feeding into product development and user experience initiatives as appropriate Educate clients and influence through direct engagement in order to retain or sell strategic and creative solutions Direct, drive and develop key strategic programmes in response to client demands to achieve agreed revenue targets Support the monitoring and management of any industry changes, ensuring MUFG Pension & Market Services influences where appropriate, communicating change accordingly and modifying systems and procedures in time for all necessary change Help identify proposition gaps, develop products and technology solutions, innovating and driving growth into the front office and wider MUFG Pension & Market Services client base with a key focus on digital services and solutions where possible Support with key client meetings to showcase prototypes, new services and solutions, developing our thinking and demonstrating thought leadership Represent MUFG Pension & Market Services by sitting on industry working groups and forums as required Assist in checking for and responding to relevant industry consultation papers The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs

Identity & Access Management (IAM) Project Manager – £750 p/d Umbrella – 6 Month Contract - Investment Banking Job Title: Identity & Access Management (IAM) Project Manager Location: London (Hybrid – 3 days per week in the office) Contract Type: Contract (Inside IR35) Duration: 6 Months (likely extension) Industry: Investment Banking About the Role A leading global investment bank is seeking an experienced Identity & Access Management (IAM) Project Manager to deliver critical security and access‑control initiatives across its technology estate. This role is ideal for a seasoned project manager with strong IAM delivery experience in highly regulated financial environments. You will oversee end‑to‑end IAM projects, partner with Cyber Security and Infrastructure teams, and ensure alignment with regulatory, audit, and operational requirements. Key Responsibilities Lead delivery of IAM projects including IGA, PAM, SSO, MFA, directory services, and entitlement governance. Manage project lifecycle activities — scope definition, planning, budgeting, governance, RAID, reporting, and stakeholder engagement. Oversee remediation activities related to regulatory gaps, audit findings, and access control compliance. Collaborate with cross‑functional teams (Cyber Security, Windows/UNIX, Cloud, Risk, Compliance, Front Office Tech). Manage vendors delivering IAM technologies and ensure alignment with the bank’s architectural and security standards. Support improvements to RBAC models, identity lifecycle processes (Joiner/Mover/Leaver), and access certification frameworks. Ensure timely delivery of milestones across a multi‑stream programme.Required Skills & Experience Proven experience delivering IAM or Cyber Security projects within banking or financial services. Strong understanding of: Identity Governance & Administration (IGA) Privileged Access Management (PAM) Authentication & SSO Directory services (AD, Azure AD) Role‑based access models and identity lifecycle Experience with platforms such as SailPoint, CyberArk, Okta, Ping, Azure AD, or equivalent. Strong governance, reporting, RAID management, and stakeholder engagement skills. Ability to balance technical complexity with business needs in a regulated environment. Solid understanding of audit, risk, and compliance requirements across banking.Preferred Qualifications PMP, PRINCE2, or Agile certification. CISSP, CISM, or equivalent security qualification. Experience delivering cloud‑based IAM programmes.Working Model Hybrid contract role 3 days per week in the London office (required) Flexible remote working for the remaining days

Site Manager - Refurbishment | A gateway into Heritage work Grade I Listed | Central London | £3.5m | Live Site This company operates almost exclusively in the heritage and conservation world - royal estates, historic buildings and places where reputation matters more than marketing. This role isn’t quite that end of the spectrum yet. But it’s how people get there. The current project is a £3.5m refurbishment of a Georgian Grade I listed building in central London. Brick façade and principal listed rooms to the front, with extensive strip-out, remodelling and conversion of rear areas and basements into high-quality office space. We’re looking for a technically sound Site Manager, likely from a refurb, fit-out or complex commercial background. You don’t need heritage experience - but you do need to be interested in working more carefully, more thoughtfully, and with fewer theatrics. You’ll: · Work alongside an experienced Site Manager · Sometimes have a chaperone, sometimes run the site independently · Manage trades, sequencing, logistics and H&S · Be trusted to behave appropriately in a sensitive, live environment This is a starter site into the heritage world - a chance to learn how historic buildings are handled properly, without being thrown in at the deep end. The kind of person this suits: · A few years’ experience as a Site Manager, but skin in the game.. · Strong technical knowledge and the ability to actually run a site · Calm, credible and presentable · A good communicator - someone who explains rather than shouts · Comfortable dealing with clients, consultants and subcontractors · Knows when to ask questions, and when to say very little at all · More measured professional than site hardman This company values: · Judgement over speed · Communication over noise · Care over ego If your background is refurb rather than volume housing, and you’re curious about working on buildings with longer memories and higher expectations, this could be the project that brings you into a very different part of the industry. Please get in touch for a discreet conversation about conservation.. Spencer Wade (phone number removed) (url removed)

Job Opportunity: FOH Receptionist - Private Aesthetics Clinic in Harley Street! Location: Harley Street, London Employment Type: Permanent Hours: Mon & Tues: 9.30am -5.30pm Wed - Fri: 11am - 8pm 2 weekends per month (time off in lieu) Salary: £30,000 About the Role Our client is seeking a proactive, organised, and personable Receptionist to join their high-end medical clinic based on Harley Street. This role is ideal for someone who thrives in a fast-paced environment, enjoys delivering exceptional patient care, and excels at keeping operations running smoothly behind the scenes. There is progression to grow into a Junior Clinic Manager - perfect next step from your receptionist experience! You'll act as the face of the clinic, supporting both patients and the medical director to ensure every client receives a premium experience from the moment they enquire through to aftercare. Key Responsibilities Front Desk & Communication Warmly greet patients and provide a professional front-of-house experience. Manage incoming enquiries across phone, WhatsApp, Instagram DM, website forms, and email. Confirm appointments, handle rescheduling/cancellations, and oversee patient flow.Bookings & Client Support Manage clinic bookings via online systems, ensuring calendars are accurate and up to date. Deliver exceptional pre- and post-treatment patient follow-ups. Provide clear and accurate information regarding treatments, pricing, and aftercare.Personal Assistance to the Doctor Organise the doctor's schedule, appointments, and daily priorities. Assist with personal errands, administrative tasks, and travel arrangements. Support during consultations, including note taking and managing patient photos where required.Stock Management & Clinic Presentation Monitor stock levels for products, disposables, and PPE, placing orders when needed. Maintain a clean, organised, and welcoming clinic environment. Prepare and reset treatment rooms before and after each appointment. Key Skills & Requirements Bachelor's degree or equivalent (essential). Strong verbal and written communication skills. Confident using WhatsApp, social media, email platforms, booking systems, and Microsoft Office. Calm, friendly demeanour with excellent multitasking abilities. Highly trustworthy, discreet, and comfortable handling sensitive medical information. A proactive, "can-do" attitude with a willingness to pitch in wherever needed.Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... OUR HOTEL Holiday Inn Express London Limehouse is a modern and welcoming hotel located in the heart of East London, offering comfortable accommodation and excellent service to both business and leisure travellers. Our team is dedicated to delivering a great guest experience while maintaining the high standards associated with the Holiday Inn Express brand. OUR BENEFITS You will have access to a benefits package we believe truly works for our people: Discounted hotel room rates for you and your friends & family An additional days leave for your birthday Enhanced Maternity, adoption & shared parental leave 30% F&B discount at RBH hotels Wagestream - choose how and when you get paid Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year And much much more! AN EVENING IN THE LIFE OF A NIGHT GUEST SERVICES MANAGER AT OUR HOTEL This is a full-time position working night shifts, with a maximum of 48 hours per week. What you'll be doing... Leading the overnight operation of the hotel and ensuring the highest standards of guest service and safety Acting as the main point of contact for guests during the night, handling enquiries, requests and resolving any issues professionally Supervising front office operations overnight and ensuring all procedures are completed in line with brand and company standards Completing the night audit process by balancing and reconciling daily financial transactions, including room revenue, food and beverage sales, and other charges Preparing end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies Checking in late arrivals, assisting guests with inquiries, and providing overnight front desk support to ensure a seamless guest experience Conducting regular security checks throughout the hotel premises to ensure guest and property safety Collaborating with the front office and management teams to address any issues identified during the night audit Maintaining clear communication with the day team by preparing handover notes and ensuring all relevant information is recorded Handling any emergency situations overnight, acting as the main point of contact and coordinating with necessary departments WHAT WE NEED FROM YOU Previous experience in hospitality, ideally within a Front Office or Night Audit role Strong attention to detail and accuracy, particularly in financial reconciliation Good communication and guest service skills with the ability to handle guest enquiries professionally Ability to work independently and manage hotel operations overnight Basic IT skills and familiarity with property management systems (PMS) Flexibility to work night shifts and the ability to remain focused and productive EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. TPBN1_UKCT

Our client is a market leading scaffolding contractor with a turnover of around £15m. The company owns several business that form part of their business, with scaffolding being the largest division. Our client now has a need for a long term Scaffolding Operations manager who will help guide their scaffolding division, where they progress with expansion. Key Responsibilities: • Responsibility for day to day management of the business operations, Site management, logistics and Yard Management o Assisting clients senior management teams in the overall planning and supervision of scaffolding projects. o Reviewing project plans with clients and ensuring the company’s programme of work fits to the project plan and variations. o Having the ultimate decision making authority for site issues relating to labour, materials, management and disputes. o Managing the organisation and movement of operatives from site to site as required by clients. A team of Scaffolding contracts managers will assist you. o Attending Site meetings with major contractors and other sub contractors and appropriately representing the company while collaboratively working with other contractors to ensure that the clients project is completed as required. o Ensuring all scaffolding works are carried out under Health & Safety guidelines and liaising with the scaffolding inspectors as necessary. o Ensuring site accidents are fully reported to the company and client, with all documentation appropriately completed. o Ensuring all on site method statements and risk assessments are adhered to. o Work with the Commercial Manager and Finance Manager to ensure the company maximises the use of information generated related to fleet management.o Identifying business development/new tender opportunities o Nurturing the company’s relationships with existing and potential clients at all levels of their companies. o Identifying new business opportunities. • Operatives Recruitment and Training o Ensuring toolbox talks are regularly carried out and are relevant to the company/operatives and ensuring that all training is properly recorded. o In conjunction with the office staff, managing the company’s training matrix ensuring all training is up to date. o Identifying training and development opportunities for key operative staff in support of the advancement of their careers. o Managing the recruitment of scaffolders according to the company’s policies. o Making recommendations regarding operatives wage increases each year. • Financial and Business Management o Ensuring projects are completed on a timely basis and within budget. o Assisting the Commercial Manager with monthly applications for payments, month end reconciliations, costings/margin reports and project reconciliations. o Liaising with and maintaining a good working relationship with clients, surveyors, sub contractors, project managers as necessary to price variations/adaptations and discussing monthly applications for payment and end of project accounts. o Supporting the Contract Managers with preparing wages schedules/timesheets each week for operatives. o Participating in the company’s internal management meetings. Qualifications and Experience: • Proven experience of working in the Construction section, preferably the scaffolding sector., • The ability to communicate, influence and challenge at all levels to deliver results., • Leadership experience, including experience of managing and developing teams., • Suitable construction industry or professional qualification., • Experience of working with a main contractor or large subcontractor., • Experience of operational processes within large scale projects., • Have strong interpersonal skills; able to communicate at all levels and across the business., • Be pro-active and with a can-do attitude and able to handle tasks and drive results without close supervision., • A team player who actively supports others around them but also with the ability to work independently., • An advocate for excellence in all aspects of health & safety construction practices and ‘leading from the front’ (always wearing full PPE kits on site)., • Ability to constantly seek new and improved ways to enhance business practices/processes A full benefit package is included with this role including a vehicle

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Purpose of Role: The award-winning Charles River Investment Management System (CR IMS) enables sound and efficient investing across all asset classes to our prestigious clients. We continue to be a market leading solution for investment managers across the Institutional investment, Wealth Management and Hedge Fund industries. Charles River's Relationship Management team serve a dual purpose - advocating for our clients within Charles River and serving as a trusted advisor and direct point of contact for the client. Charles River's Product Management team define and drive the direction of future product enhancements within CR IMS, working closely with clients to align to their investment strategies, and market innovation and direction We are looking for a dynamic, engaging and enthusiastic individual to help with our continued growth as an Associate Client Manager to assist the Relationship Management and Product Management teams. The role will have a very marked account ownership connotation but will also allow for exposure to clients externally, and to Sales, Operations and Product Management internally Main Responsibilities: The Relationship Manager is responsible for managing key client relationships, serving as a trusted advisor and primary point of contact. The role focuses on deepening client engagement, delivering high-quality service, identifying growth opportunities, and ensuring client needs are met in line with organisational objectives and regulatory standards. In addition to relationship management, the role includes hands-on project management activity for client-led initiatives. Coordinating across CRD product, implementation, technology and State Street service teams to deliver strong client outcomes. Key responsibilities: In partnership with the relationship managing director, manage a portfolio of existing clients Serve as point of contact for front‑office stakeholders Build strong, long-term relationships with client stakeholders based on trust and value Develop deep understanding of clients' investment workflows, operating models, and strategic priorities Ensure consistent delivery of high-quality service and timely resolution of client issues Manage key CRD initiatives on behalf of the client Work with cross functional teams across CRD and Alpha to ensure high-quality delivery outcomes across BAU and change initiatives. Communicate clearly and consistently with clients and internal stakeholders on project status, risks, and dependencies Assist the internal Sales team to identify and foster revenue opportunities including additional application modules and services, training, or services Maintain awareness of market and industry trends and news relevant to CRD and client base Sustain a strong understanding of the Charles River IMS and keeping up-to-date with current offerings and upgrades Skills and Experience - 5+ years of experience in relationship management, client coverage, delivery, or product roles within financial services or fintech Working knowledge of Charles River Development (CR IMS) or similar front‑office investment management platforms (OMS, EMS, compliance, IBOR) Ability to foster relationships across client organizations, with decision makers, including good personal and working relationships with end users Demonstrated experience of client-facing projects, including implementations or change initiatives Experience working with asset managers Commercial awareness with experience supporting revenue growth and client negotiations Bachelor's degree required; project management certification (PMP, Prince2, Agile) a plus Proficiency on Microsoft Office (inc. Excel and PowerPoint) and other similar tools (e.g. PowerBI) Ability to travel to client sites 20% - 40% per calendar year Self-motivated with the ability to operate independently and as a member of a team. Strong analytical and problem-solving skills. Ability to multi-task and successfully manage simultaneous priorities Proven organizational skills with attention to detail. Required Competencies - Client relationship and stakeholder management skills Ability to manage multiple workstreams, timelines, and stakeholders concurrently Excellent communication, presentation, and issue‑resolution capabilities Structured, delivery-focused mindset with strong attention to detail Sound judgment, risk awareness, and ownership mentality Comfortable operating in a client-facing, delivery-driven environment About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement ]]>

Hargreaves Lansdown (HL) are looking for an experienced and talented Mobile Software Engineering Manager to lead a Unified Client Experience (UCX) product development team in building market-leading mobile applications for our clients. About HL And The Opportunity We're building the next generation platform for one of the UK's largest financial services companies, trusted by over 2 million clients and managing c.£150 billion in assets. This is your opportunity to shape technology that will redefine how people invest and achieve financial freedom. You will build our green field next generation Unified Client Experience (UCX) mobile applications that will streamline client journeys across a range of products and services. It's an exciting opportunity to design, architect and build a modern cross platform mobile application from scratch using React Native and latest design patterns and industry best practices to modernize and transform our savings and investment platform. The UCX team consolidates the efforts of the whole organisation, transforming client journeys and delivering on HL's vision to give people financial freedom. You will work with like-minded people from business, product and engineering functions to develop and refine client journeys covering onboarding, KYC, account management and investment workflows in a secure and compliant environment. By joining us, you'll help deliver innovative and scalable solutions that make investing easier and more accessible to millions of users across the UK. Be part of HL's future. Be part of the future of investing. Shape it with us. What You'll Be Doing Leadership & People Management Recruit, lead, and develop an agile team of 5-7 mobile engineers (React Native) across a mix of seniority levels. Own people management responsibilities including hiring, onboarding, line management, performance management, coaching, mentoring, and career development. Foster a collaborative, inclusive, and high-performance team culture focused on continuous improvement and psychological safety. Technical Leadership & Delivery Provide hands-on technical leadership for the design and delivery of greenfield mobile applications in iOS and Android using cross platform React Native technology stack. Solid experience & knowledge of React Native is a must-have. Define and uphold mobile engineering standards, best practices, and architectural principles. Lead technical decision-making, balancing short-term delivery needs with long-term maintainability and scalability. Ensure applications are performant, accessible, secure, and compliant with relevant standards and regulations. Platform & Integration Lead the integration of mobile platforms with backend services using GraphQL APIs, and third-party systems to deliver seamless end-to-end user experiences. Collaborate with backend, platform, and DevOps teams to ensure well-designed interfaces and reliable deployments. Ways of Working & Quality Take ownership of the agile software development lifecycle, including backlog refinement, Scrum ceremonies, CI/CD pipelines, release processes, and production deployments. Promote iterative delivery with a strong focus on customer outcomes, rapid feedback loops, and measurable value. Manage mobile release processes: feature flags, phased roll out, hotfix workflows and versioning. Stakeholder Collaboration Work closely with Product Managers, Designers, and business stakeholders to align technical delivery with product strategy and customer needs. Communicate technical concepts, trade-offs, and progress clearly to both technical and non-technical audiences. About You 10+ years of commercial experience building mobile applications across iOS and Android , and at least 4 years leading engineering teams . High proficiency in cross platform development in React Native is essential , with a strong grasp of front-end design patterns and best practices in mobile SDLC. Proven experience of REST/GraphQL API integration with mobile applications Solid understanding of mobile application fundamentals: iOS/Android app lifecycle, performance constraints and release management Proven hands-on software engineering background across modern mobile technologies e.g. cross platform / native development. Strong understanding of modern mobile architecture, including state management, responsive layouts, routing, navigation, performance optimisation and accessibility standards. Experience designing and maintaining CI/CD pipelines , using version control effectively, and working within modern development workflows. Solid experience in managing mobile release processes : feature flags, phased roll out, hotfix workflows and versioning. Strong advocate for quality and security , embedding automated testing, code quality checks, and security scanning into development pipelines. Passionate about mentoring and developing engineers through coaching , code reviews , and fostering a culture of continuous learning and improvement. Proven experience in leading high performing engineering teams in fast paced environments and well versed in line management duties. Able to thrive in fast-paced, regulated environments where delivery speed, quality, compliance, and innovation must be carefully balanced. Strong communication and articulation skills , capable of independently navigating an organization and able to negotiate and lead discussions to develop consensus across various levels and departments. Interview Process 3 Stage Interview Stage 1 - Discussion with our Hiring Manager (30mins): A chance to talk with our Hiring Manager in more detail about the role, our tech stack and some of the problems we solve every day. Here, we'll dig a bit more into some of your experiences, understand the processes you're familiar with and the technologies you've used to deliver end user value. Stage 2 - Technical Assessment (70mins): For the technical part, we'd like you to sit down with some of your potential peers to work through a technical design solution. This is to assess your technology depth including technical design/architecture knowledge, familiarity with design patterns, analytical skills and knowledge of mobile technology stack. Stage 3 - Final Round - Architecture, Leadership & Culture fit (60 - 80 mins): In this round you will be assessed on your overall architecture and technical skill, your leadership experience and our cultural Fit Package We offer a competitive salary , depending on experience, alongside a generous performance-based bonus scheme . Your total reward package includes: ?? Up to 19% pension contribution • helping you plan confidently for the future ?? Private medical insurance • giving you peace of mind and access to top-tier healthcare ?? A wide range of excellent benefits , from lifestyle perks to wellbeing support, designed to help you thrive both in and out of work We believe in recognising and rewarding the impact you make - and ensuring you feel valued every step of the way. Working Schedule We're based in the stunning Paddington Central offices at 4 Kingdom Street , a modern workspace designed to energise your day and elevate collaboration. What Makes It Special? ?? Landscaped rooftop gardens • perfect for a breath of fresh air or informal catch-ups. ?? London's highest rooftop basketball court • yes, really! ????? Wellness amenities including showers, lockers, hairdryers, and fresh towels. ?? Cyclist-friendly with secure bike storage and drying rooms. ??? Stylish lounge areas, booths, and breakout spaces for focused work or relaxed chats. ?? Canalside location near Little Venice, with floating restaurants, coffee shops, and a seasonal pop-up garden bar. ?? Unbeatable transport links • just steps from Paddington Station and the Elizabeth Line. We embrace a hybrid working model that gives you the best of both worlds: 1-2 days a week in the office to connect, collaborate, and enjoy everything the space has to offer. Remote flexibility for deep focus, work-life balance, and personal productivity. This is a full-time role , working 37.5 hours per week , Monday to Friday. Please note, we do not offer sponsorship opportunities for this role. TPBN1_UKTJ

Trainee Sales Executive / No Experience Required / Full Training Provided Exciting opportunity for a driven Trainee Sales Executive to join a high-performing property sales team in London. This phone-based sales role focuses on lead generation, client acquisition, pipeline management and business growth within the fast-paced property market. NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED If you haven’t worked in sales, but like the idea of working with a leading industry company, who will provide training and support, a great working environment and the opportunity to start your career with high earning potential, then this could be the job for you. If you’ve worked in the following roles, we’d also like to hear from you: Sales Advisor, Account Manager, Client Relationship Manager, Telesales Consultant, Inside Sales Executive, Sales Consultant, Sales Development Representative, New Business Development Manager SALARY: £28,500 - £60,000 per annum OTE + Benefits LOCATION: Chiswick, West London (W4) (a 2 minute walk from Gunnersbury tube & train station) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Trainee Sales Executive within a dynamic property sales environment in London. As a Trainee Sales Executive you will focus on telesales, lead generation and client acquisition, connecting with motivated sellers and landlords while building a high-value sales pipeline using industry-leading CRM systems and technology. The Trainee Sales Executive will work closely with front office teams to deliver seamless customer experiences, drive revenue targets and support business growth across sales, lettings and property investment services. If you are looking for a sales career with incredible earning potential, clear and achievable career progression, with one of the most vibrant environments in London and are interested in the fast-paced world of London’s property market. Then this may be the perfect role for you! As a successful candidate you will work from the company’s award-winning Chiswick Business Park HQ. A stunning space with landscaped gardens and a lake, plus weekly events like food festivals, fireworks, and beach volleyball. Ideally, you’ll live within 45 minutes or be open to relocating. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Once trained your duties as the Trainee Sales Executive include: • Lead Generation: Proactively contact potential sellers and landlords to identify new business opportunities, • Telesales Activity: Conduct high-volume outbound calls to build relationships and generate qualified leads, • Pipeline Management: Develop and nurture a high-value sales pipeline using CRM systems and internal databases, • Client Acquisition: Convert enquiries into instructions through confident communication and negotiation, • Relationship Management: Build strong, lasting customer relationships to encourage repeat and referral business, • Collaboration: Work closely with front office and property teams to ensure seamless customer journeys, • Market Knowledge: Stay informed on London property trends, investment opportunities and financial solutions, • Revenue Targets: Consistently achieve and exceed agreed sales and performance targets CANDIDATE REQUIREMENTS • Exceptional communication skills with confidence on the telephone, • Ability to build and maintain professional client relationships, • Self-motivated with a competitive, results-driven mindset BENEFITS • Earning potential up to £60,000, • Fully-paid 5 star holidays twice a year for top performers, • Fast-track career progression based on results, • Vibrant, competitive culture where ambition is celebrated and teamwork thrives, • Christmas Party, Summer Sports Day and team nights out, • Diversity & Inclusion networks and organisation-funded social events, • One paid day annually to volunteer for a charity of your choice, • Wellbeing support including enhanced sick pay, confidential counselling, mental health first aiders, coaching platform and subsidised gym membership, • Enhanced parental policies, • Subsidised staff café and bar, • Pension scheme CORPORATE SOCIAL RESPONSIBILITY Is Corporate Social Responsibility important to you? It’s important to the organisation too. Across more than 50 offices in London, teams actively support their communities – from creating LGBTQ+ safe spaces to partnering with charitable suppliers and local initiatives. Employees also receive a paid volunteering day each year, with many choosing to support Single Homeless Project, helping thousands of Londoners across all 32 boroughs. HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14480 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Chiswick, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Key Account Manager (Extended Producer Responsibility) West Midlands or London £-Attractive salary and package Our client enables UK businesses to make a positive impact on sustainability. Customers include household-name businesses navigating increasingly complex environmental regulations such as extended producer responsibility (EPR). Our client provides leading expertise, data-driven solutions and take-back programmes that simplify EPR. As a long-term strategic partner, their comprehensive range of services make markets more accessible, empower insight-driven decisions and provide total peace of mind. Today, over 800 companies trust our client to manage their compliance in the UK. Working within a small and friendly team, a vacancy exists for a Key Account Manager to: • Fulfil day-to-day customer-based compliance functions in relation to WEEE, packaging and batteries., • Maintain high quality customer services, enabling the company to retain existing customers and attract new ones., • Provide expert advice to customers on EPR legislation. Main Tasks: • Front line point of contact for customers (Members) of the schemes, with responsibility for specific key customer accounts., • Resolve or escalate any internal and external customer issues., • Develop an understanding of relevant legislation to enable quality advice to Members on regulatory and reporting requirements., • Work closely alongside colleagues and managers to collectively provide the highest standard of customer service., • Contribute to customer retention and growth through engagement activities., • Participate in data rounds, working to strict deadlines, collecting member data submissions for registration with regulatory bodies. Check and query data to satisfy the scheme that information submitted is accurate., • Audit Members’ data/obligations through a combination of desk-based audits and audit visits., • Responsible for Member information and contact details on the customer management system, ensuring regulatory requirements are met in terms of record keeping and changes., • Support the development and implementation of changes resulting from new legislation, • Identifying opportunities for cross-selling within key customer accounts and taking responsibility for developing and ultimately converting these new opportunities. Essential Requirements: • Good technical knowledge and understanding of UK EPR legislation including Packaging, WEEE and Batteries., • IT proficiency in MS Office systems., • Previous experience in key account management., • Full UK Driver’s Licence. Our client has offices based in London and the West Midlands. Although the company offers an Agile Working Policy, which will therefore allow for home working, the position also requires some travel to either office (or both) and travel to customer locations within the UK. Ref: J9624

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Rota - Permanent Role SALARY: £27,936 basic salary, plus 10% zone allowance per year, totalling £30,730 BONUS/OTE: Realistic total earning potential of up to £34,330 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary 10% Zone allowance An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Operational Leadership. Customer Excellence. Engineering Services Environment. Are you an experienced Service Delivery Manager ready to lead from the front within a high-performing, Private Equity-backed engineering services business? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is entering an exciting phase of performance acceleration and value creation. We are now seeking a driven and people-focused Service Delivery Manager to lead our field-based Service Engineers, ensuring operational excellence, outstanding customer experience, and a strong safety culture. This is a hands-on leadership role within a fast-paced SME environment where your impact will be seen daily in service performance, team engagement and customer satisfaction. The Role at a Glance: Service Delivery Manager Dartford Region (c1 hour radius) Hybrid / Office and 2/3 days onsite £54,000 - £60,000 Plus Extensive Benefits Package + Car Allowance Core hours: Onsite 08:00-17:00, with one hour for lunch Reporting to: Service Director Note: We will buy you out of any training funded by your current employer. Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment. Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service management or operations leadership within engineering, lift, construction or field-service environments Skills: Team leadership, customer management, operational performance, EH&S compliance Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and with greater agility as a standalone company is gearing for rapid growth. The business delivers maintenance, repair and modernisation solutions across commercial, residential and public-sector environments including prestigious and high-profile sites. As a Private Equity-backed organisation, Liftec is focused on operational excellence, service performance, safety, and sustainable growth. The business combines technical engineering capability with strong service delivery and long-standing client relationships. This is a key operational leadership role during a significant value-creation phase. Ready for your next adventure? Reporting to the Service Director, you will lead the Service Engineers with full responsibility for EH&S, resource allocation, operational delivery and customer experience. You will manage the day-to-day running of the service department, covering planned maintenance, call-outs and minor repairs, ensuring SLAs and performance targets are met. You will motivate and develop your team through regular 1:1s, coaching, performance management, recruitment support with HR, and core line management duties including timesheets, expenses and leave approval. You will implement service strategies aligned to business objectives, forecast demand and maintain appropriate staffing levels. Maintaining strong client relationships will be key, including handling escalations, attending customer meetings with Account Managers, and ensuring field-related queries are resolved effectively. You will drive technology adoption and lead Field Quality Audits to enhance productivity and service standards. Safety leadership is essential. You will promote a strong safety culture, ensure compliance with Liftec Express safety policies, conduct FPA(s), deliver safety training, maintain PPE, tools and vehicles, and close out safety actions within required deadlines. The role holder shall carry out their duties in accordance with the stipulated business policies and procedures. About You: You are a confident, client-facing operational leader who thrives in a field-service environment. With strong communication and interpersonal skills, you build trust quickly with customers, engineers and internal stakeholders. You have proven experience in service delivery processes and project management within an engineering or technical services environment. You are IT literate and comfortable using service management software and Microsoft Office. Analytical in your approach, you use data and performance metrics to monitor service levels, identify improvements and drive continuous enhancement. You have experience managing teams, motivating individuals and fostering a high-performance culture. Familiarity with service level agreements (SLAs), operational KPIs and performance management frameworks is essential. You are safety-conscious, solutions-focused and comfortable balancing operational demands with strategic objectives in a dynamic, fast-paced environment. Benefits: Access to Discounts Platform Pension (Day 1) - Aviva Holiday 25 days per year plus bank holidays holiday year - January to December Wellness (Day 1) - Employee Assistance Programme Death in Service (Day 1) 3 x Salary - Canada Life Sickness Scheme - Discretionary Family Policies - Industry-leading enhanced maternity and paternity provision subject to service Incentive Scheme - Discretionary Car Allowance Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times pre-approved only. Night call: One week in four; standby £50 per weekday night, £125 per weekend night. Engineer Incentive Scheme - Discretionary Radius Pay detailed in Variable Pay Policy Van/Fuel Card/Pre-programmed parking application payments Employee Referral Scheme Why Join Liftec Express? Operational leadership role within a respected PE-backed growth business Direct impact on service performance and customer satisfaction Strong engineering heritage with ambitious growth plans Opportunity to shape team culture, safety and operational excellence Dynamic environment with real accountability and influence Significant investment in new tools and technology so you can do your best work If you are an experienced Service Delivery Manager looking for a high-impact leadership opportunity within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. TPBN1_UKTJ

Financial Manager / Financial Controller - ACA Qualified Hertfordshire Circa £70,000 - £80,000 (Depending on experience) An exciting opportunity has arisen for a fully qualified ACA to join a thriving, ambitious SME with turnover in the £50m-£100m range and strong growth momentum. The business operates in a sector with significant long-term potential and is expanding through a combination of sustained organic growth and strategic acquisitions. This position represents a genuine end-to-end finance leadership role. It is ideally suited to someone who wants broad exposure across the full finance function, rather than specialising in one narrow area within a large corporate structure. Reporting directly to the Finance Director, you will act as their number two, enabling them to concentrate on strategic growth initiatives, new revenue streams and M&A activity. Alongside leading the day-to-day finance team, you will gain valuable exposure to these higher-level strategic projects, providing excellent career development potential. The organisation prides itself on a strong, collaborative culture. Senior leaders work closely together, ideas are shared openly, and success is achieved as a team. The business does not have long-hours culture however managers and leaders are invariably in the office 4-5 days a week reflecting the importance of collaboration and leadership visibility, not workload expectations. As such the role would not suit someone seeking more than one day working from home. The Role This is a broad, hands-on leadership role combining operational finance ownership with strategic involvement. You will: Take full responsibility for monthly management accounts, financial reporting and balance sheet integrity Lead budgeting, forecasting and cashflow planning processes Oversee statutory reporting, VAT, corporation tax and payroll compliance Drive improvements to controls, processes and reporting as the business scales Partner with operational leaders to support commercial decision-making Support the Finance Director with strategic initiatives, acquisitions and growth projects Manage and develop the finance team, including conducting performance reviews, setting development plans and mentoring individuals This role requires someone comfortable rolling up their sleeves while also thinking strategically, leading by example and setting the tone for the finance function. About You We are seeking a high-calibre, fully qualified ACA from practice with a strong academic track record (including A-Levels and a degree). You may be: An ACA Assistant Manager or Manager ready for your first move into industry, seeking a broad and commercially involved finance role; or An ACA already working in industry, looking for a more dynamic environment with greater ownership and impact Essential experience includes: Previous responsibility for leading a team, including performance management and development planning is a prerequisite Exposure to both audit and accounts preparation/management accounting is highly desirable Experience working with medium-sized businesses (£50m-£100m turnover) is highly desirable A desire to operate in a complete, end-to-end finance position You will thrive if you: Enjoy working in a growing, evolving business Want visibility and involvement in shaping company direction Lead from the front and take genuine pride in developing your team Value collaboration and being present with colleagues Given the scope and leadership nature of the role, it would not suit someone seeking more than one day per week working from home. The Environment Modern offices Free on-site parking Strong team ethos and collaborative senior leadership Ambitious growth plans with clear strategic direction Why Apply? This is a rare chance to step into a true deputy role to the Finance Director within a scaling SME. You will gain meaningful exposure to strategic decision-making while retaining ownership of the core finance function and leading a team. If you are an academically strong, practice-trained ACA who wants breadth, influence, leadership responsibility and long-term progression, this role offers an exceptional next step. AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration

Senior Account Manager / IT Sales Executive Uxbridge / Hybrid £35-45k + Commission A leading IT Solutions and Service provider is opening a new office in the Uxbridge! Due to rapid expansion over recent years, our client is opening a brand new office in the Uxbridge! Working with tier 1 vendors, such as Microsoft, VMware, Dell, HP, Veeam, Palo Alto, etc, etc you will be tasked with opening new customer accounts and managing them. This role would suit an individual who is currently working in a business development role, or an account management position. You will need to be a proactive, polished individual who enjoys being on the phone and being out in front of customers. Individuals must have experience working for an IT Reseller or MSP. The successful Account Manager / IT Sales Executive will receive a starting basic of £35,000 - £45,000, dependent on experience, along with a very generous comms plan and great career potential. Our client is very supportive and will put in place a personal career plan to ensure you reach your goals. The position will see you in the office 2 / 3 days a week, whilst working from home for the remainder. Unless, of course, you want to be in the office 5 days per week - which can also be accommodated. Interested? Please apply now or contact Steve at Aztrum for further information

School Administrator Mainstream Primary School - Lewisham We are looking to appoint a professional, efficient, and enthusiastic Front Office Administrator to join a welcoming primary school team. This is a key role in supporting the smooth running of the school office and providing excellent service to pupils, parents, staff, and visitors. Main Duties and Responsibilities of an School Administrator: Provide administrative support to the Office Manager Draft, proofread, and send clear and accurate emails to parents Maintain accurate records and data using Bromcom (essential requirement) Manage enquiries in person, by phone, and via email in a professional and courteous manner with a strong sense of urgency Ensure a high standard of written communication, including typing and spelling Contribute to the efficient day-to-day operation of the school officeThe successful School Administrator candidate will be: Alert, awake, responsive, and able to use initiative Articulate, confident, and able to communicate effectively at all levels Smart, punctual, and reliable Professional in both appearance and conduct Motivated and enthusiastic about working in a school environment Proficient in Bromcom and confident in using ICT systemsWe are seeking someone who demonstrates initiative, professionalism, and attention to detail, and who is committed to supporting the school community. To apply for the role of School Administrator, please submit your CV today and Carly at Remedy will be in touch. Remedy Education: At Remedy Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across the UK. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. Remedy Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults. Please note that all daily/hourly rates quoted are inclusive of holiday pay at 12.07

We are currently seeking an experienced Commercial Gas biased Contracts Manager for a rapidly growing company in East London. Location: East London with occasional travel to head office in Hertfordshire Salary: £65,000+ per annum (review after 3-month probation) Package: Company van & fuel card or £300 per month car allowance, plus mileage Hours: 40 hours per week, Monday to Friday (08:00–17:00). Additional hours may be required to fulfil management duties. Holiday: 33 days per annum including bank holidays (accrued monthly). The Role We are seeking an experienced Mechanical & Commercial Gas Contracts Manager to support the operational delivery of M&E service contracts and small project works. This is a hands-on management role requiring strong technical knowledge, commercial awareness, and the ability to lead from the front. You will work closely with the wider team and senior leadership to grow and develop the Mechanical & Gas department while maintaining and raising standards across the board. Key Responsibilities Oversee the day-to-day coordination of M&E service contracts and small project works Provide technical support to engineers, resolving mechanical and electrical queries accurately and efficiently Develop and manage programmes of work to ensure effective scheduling and minimal disruption Prepare, review and manage costings for service contracts, remedial works and small projects Act as the primary client contact, maintaining strong working relationships and ensuring high levels of service delivery Ensure compliance with all relevant regulations, standards and company procedures Monitor engineer and subcontractor performance, providing leadership and direction where required Identify and resolve operational challenges quickly and professionally Produce progress reports and documentation for clients and senior management Skills & Experience Required Strong technical knowledge of mechanical and electrical systems and maintenance practices Commercial Gas qualifications and experience in a similar role Proven experience managing M&E contracts or service delivery operations Ability to manage multiple contracts and priorities simultaneously Experience supervising engineers or operational teams Commercially aware with experience preparing quotations and costings Able to interpret drawings, specifications and compliance documentation Proficient with scheduling software, Excel and CAFM systems Clear communicator with strong client-facing experience Calm, solution-focused and decisive under pressure What We’re Looking For A practical, commercially minded manager who can take ownership of contracts, support engineers properly, and build solid client relationships. You’ll play a key part in developing the Mechanical & Commercial Gas division and ensuring standards continue to improve as the department grows. For more information on this exciting role which offers great career development please get in touch with Steve West

Candidate Opportunity Brief Position: Head of Innovation and Digital Transformation Reporting to: Chief Innovation Officer Confidentiality: N/A Ford & Stanley Executive Search (Part of the Ford & Stanley Talent Services Group) are a leading Executive search and talent advisory firm specialising in the following sectors: Rail & Transportation Civils & Construction Manufacturing & Supply Chain Technology & Cyber Security Logistics & Intermodal Freight Defence Our search directors, search consultants and in house research team specialise in retained opportunities at the highest level of organisational leadership and management. Our success is based upon a blend of trust-driven relationships, robust market knowledge, and working practices that ensure the best possible alignment of organisational need with experience and personal ambition. Working with business leaders on bespoke assignments for over a decade, we understand exactly what our customers expect from an executive search and talent advisory service – whether there is a pressing business need for an executive interim or that of a long-term permanent appointment - Ford & Stanley Executive Search provide the solution. We have been exclusively appointed on a retained search for a Head of Innovation & Digital Transformation. Below you will find a ‘Candidate Opportunity Brief’ developed from notes taken during the scoping meeting (Situational Discovery) held between the Research Manager of Executive Search & Principal Consultant and the CIO of our client. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the detail that sits behind the job specification. Client Opportunity Statements: As an organisation, we are at the forefront of innovation within the rail industry, embracing new ways of working and establishing ourselves as a UK transport leader in AI, Machine Learning, Automation, and Operational excellence, through technology and data-driven decision-making. This is a rare opportunity to join an organisation that will be leading the way for the whole industry, redefining operating models, improving performance, reducing cost and providing the best service for our customers. As Head of Innovation and Digital Transformation, you will be at the heart of our mission. You will lead digital transformation across customer experience, operations, technology, and commercial strategy, and represent us across industry, government, and public forums to drive the wider sector’s transformation agenda. Challenges expected within the first 12 months include: Working with stakeholders at a top level, instilling trust, credibility and leading adoption of the digital transformation journey. Winning the ‘Hearts and Minds’ of all employees within the business, starting from the bottom up, taking people on the behavioural change journey and working through ‘push back’ or hesitations. Playing an integral role in the company that is leading the way in embracing innovation and what this looks like in the future rail landscape. Understanding that as this scales, it will come with increased governance and “red tape” Key deliverables within the first 12 months include: Delivering against the automation strategy and ensuring the business is on track for the treasury target of £50m savings over a 3-year period. Working across the business to ensure company-wide adoption of new technology and continued elevation of the business's digital culture. Ensuring that the technology is driving operational and service delivery performance and continuing to look at what needs to change to be a more efficient organisation (Automation, AI and Machine Learning Essential Hard Skills (Skills & Experience) Proven experience in driving and leading successful digital transformation with a focus on Automation, AI and Machine learning solutions. (We are open to an individual’s industry background, with a preference for those from public-facing service environments. Demonstrable experience leading technical teams (3+ direct reports) with the ability to set strategy while maintaining team motivation and focus. Strong commercial acumen, understanding how digital transformation has a direct financial impact. Strong internal and external stakeholder management skills – able to influence at all levels (Bottom to top) and sell the “story”. A technical qualification is not needed for the role, but it is essential that the candidate is able to understand digital solutions Essential Soft Skills (Attributes & Behaviours) Resilience - able to push forward with good momentum even when facing setbacks. Drive – understands the importance of digital transformation and has a passion for driving change whilst pushing a business into the future. Inspirational – ability to bring people on the journey and get them excited about what innovation can enable them to do. Pragmatic & Dynamic – able to think ‘outside the box’ and focus on solutions, not problems. Executive maturity – ability to operate at a senior level and drive change from a top level. Working Arrangements & Location: 3 days per week at either site, London or York office, with occasional travel expected across the route. 2 days working from home available. Search Timescale Agreement Stage Agreed Date Situational Discovery (Role Scoping Meeting) Completed – 10th Feb 2026 Timescale Agreement & Delivery Plan - Issued to Client Completed – 11th Feb 2026 Candidate Opportunity Briefing Document – Client Sign Off In process – 12th Feb 2026 Search ‘Go Live’ 11th Feb 2026 Mid-Search Review / Progress Update Meeting with Client 25th Feb 2026 Shortlist Presentation & Review Meeting with Client. 6th Mar 2026 First Stage interviews between Candidates & Client. WC 9th Mar 2026 Psychometric Assessment (If applicable) N/A Final Stage Interviews between Candidates & Client WC 23rd Mar 2026 Decision to offer successful candidate 27th Mar 2026 Likely Candidate Start Date 3-month notice Mid Notice Engagement Session between Candidate & Client May 2026 Ford & Stanley Executive Search Pre-Submission Process: First Engagement: A short engagement and introductory conversation to position the opportunity, gauge candidate early interest level and arrange a time and date for a more detailed discussion. NDA sent (if applicable) upon receipt of signed NDA - Candidate Opportunity Brief shared. Candidate Discovery: An open, conversational and consultative discussion where candidates and executive search consultant explore and discuss the opportunity brief. Candidates are assessed on their suitability for the role in the context of the key essentials and challenged on how the opportunity lines up with their career aspirations, motivations, financial expectations and personal circumstance. The search consultant will utilise the information captured during candidate discovery to start to build your profile on suitability. Recommendations may be made at this point for adjustments or updates to your CV. The ‘shortlist’: Shortlisted candidates, having taken time to reflect on the opportunity and undertake subsequent research on the clients business are reengaged where they are asked to provide additional specific information on their suitability (if/where applicable). Final checks of key notes, package details and logistical alignments made. Finishing touches are then made to your profile prior to submission along with our notes and recommendations. Client Interview Process: 1st Stage interview: Remote interview with CIO and a Head of Department – competency-based with questions relating to subject matter. 2nd Stage interview: Face-to-face interview with CIO and a Director – Presentation task - TBC Good to know: The Head of Innovation and Business Transformation reports into the Chief Innovation Officer. This opportunity has arisen due to the current Head of Innovation & Business Transformation leaving the business in March. The previous incumbent put exceptional foundations in place to successfully navigate what can be a very governance-heavy industry. This individual will have indirect leadership of a team of 35 across Machine Learning, Innovation and AI. Part of a wider team of 120 across the Digital division. Team culture is one that is dynamic, driven, supportive and creative. There will be a focus on continuing to develop team resilience and empowering them to embrace accountability. The client have a culture of openness and transparency, which will support the mission of this role. We are particularly looking for those who can display strong ‘leadership’ throughout the business and work diligently to lead from the front and build strong relationships at all levels The client is an industry-leading train operator that is at the forefront of digital adoption and setting the standard within the industry. This is a newer role within the business that was created c. 5 years ago and has seen great success, particularly over the last 2 years. The role involves close stakeholder relationships internally and externally with the likes of GBRX, DfTO and specialist suppliers. This role is integral to helping the business continue their digital journey and successfully navigate into the future with a focus on how to scale out into the wider industry. Implementing and driving the digital roadmap, ensuring that ML, Automation and AI enable the business to meet ‘Treasury targets” This role will involve partnering with 3rd parties that include suppliers, start-ups and universities to provide digital solutions as well as products developed in-house. Key Competencies & Responsibilities: Strategic Transformation Leadership Lead and deliver digital transformation across customer experience, operations, technology, and commercial strategy to drive over £50m in value over 3 years Identify, design and own the multi-year transformation roadmap and wherever relevant across DFTO and wider industry Lead and deliver organisational performance improvements and business model reinvention including technology led Target Operating Model (TOM) and present Organisational Re-design opportunities. Lead strategic alignment and collaborate across all directorates and influence Board-level decisions. Represent the company externally in industry, media and public platforms to shape transport innovation policy. Build and lead a team of 40 (FTE, FTC, and Contract as appropriate) people across Machine Learning, Innovation, Automation, and Technology transformation, to design and enable the business and wider industry to drive efficiency, product proposition, and commercial benefit to ensure the organisations future success. AI, Automation and Data Innovation Lead and deliver the companies enterprise AI strategy and industrialise applied machine learning and AI to improve commercial impact, cost avoidance, safety, performance and customer outcomes. Build and lead the in-house ML team (10+ staff) and vendors to deploy AI products and frameworks with industry leading ROI, £50m+ over 3 years. Lead the in-House and near shore Automation teams (6+ staff), and 4 external suppliers and their teams. Direct automation and digital workforce strategy, delivering £4-6m+ benefit p.a. from RPA, low-code and intelligent agents. Launch IP-generating innovation pilots and POCs with potential for industry-wide replication. Successful delivery of the always-on Accelerator Programme Future Labs matching our industry challenges across DFTO, with innovative solutions, to continue to innovate and move the industry forward. Customer and Operational Transformation Lead a generational digital operational performance system and process transformation – including AI-led disruption response management, Real time Live train tracking and planning, asset monitoring, and safety planning. Direct the technology strategy for Customer Contact Transformation Programme in the Customer Contact Centre, targeting £7m+ benefit over 3 years. Automate delay repay, complaints and contact management Ensure all solutions are designed to benefit wider industry and collaborate across DFTO and Network Rail to leverage wider opportunity wherever possible. Governance, Culture and People Leadership Influence the Board, and Senior Leadership team(s), including the Exec Leadership Team (ELT) and Business Leaderships Team (BLT), to support the case for change and transformation, and enable the business to deliver against our vision, annual plans, and unlock benefits through Transformation. Directly manage the Machine Learning lead, Machine learning technical lead, Lead Innovation manager, Senior Automation and Contact Centre transformation programme managers, to ensure a high performing, high quality, delivery focussed team across the five functional areas of responsibility Lead a cross-functional workforce transformation programme (digital skills, culture, and capability). Establish governance, risk and ethical oversight for AI, innovation, and automation at scale. Act as Sponsor of the Future Labs programme, driving external collaboration and startup engagement. Budget: Competitive Salary Available Supporting benefits Private healthcare and Flexible Benefits Scheme Defined Benefits pension scheme – 6.6% employee contribution, 9.9% employer contribution Unlimited First-class leisure travel for employee, partner and children on services (plus a limited amount of 1st class travel boxes for your guests) 1st class duty and residential travel for the employee on services Up to 75% off leisure other train companies for the employee, partner and children Up to 50% discount on own companies’ services for friends and family (200 tickets a year) Electric Vehicle Scheme Cycle to Work Scheme Additional Annual Leave Purchase Scheme Health and wellbeing support and appointments where required Executive Search Delivery Team: Billy Jackson – Principal Consultant: Client & Opportunity Management, Client Advisory, Recommendations & Offer Negotiation. Oliver Nunn – Research Manager: Longlisting, Networking, Research & Search, Interviews, Data & Market Intel & shortlist presentation. Ralitza Kuziva - Executive Assistant: Diary Management, Interview Coordination & Candidate Experience. About Ford & Stanley Executive Search: Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley Executive Search are that of an executive search and talent advisory business

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Programme Manager Contract: Initial 12-Month Contract with potential to extend. Location: London (1-2 days in office) Rate: £650 inside umbrella OR £107K+Bonus Role Purpose: You will take the helm in delivering a crucial workstream within a multi-year transformation programme, working alongside a dynamic team of project managers. Your expertise will be key in planning, execution, and ensuring alignment with stakeholders to drive successful outcomes. Key Responsibilities: Workstream Ownership & Delivery Accountability Spearhead the delivery of a major workstream, developing benefits, costs, and delivery roadmaps. Define and manage scope, timelines, and dependencies to keep everything on track. Collaborate across business, operations, and technology teams to remove blockers and maintain momentum. Ensure your workstream aligns with the programme's strategic objectives. Stakeholder Management Act as the primary PM interface for stakeholders across Markets, Banking, Operations, Risk, Compliance, and Technology. Facilitate discussions, gather requirements, and shape solutions while building consensus. Provide clear and concise progress updates to senior PMs and programme leadership. Front-to-Back Process & Operating Model Change Lead discussions on process changes and technology enablement, ensuring end-to-end processes are captured. Collaborate with subject matter experts to understand lifecycle impacts and implementation constraints. Risk, Issue & Dependency Management Proactively identify and manage risks and dependencies within your workstream. Collaborate with fellow PMs to ensure cross-workstream impacts are handled effectively. Business Readiness & Implementation Planning Lead readiness activities, including operating model updates, training, and transition planning. Support cutover planning and ensure teams are prepared for go-live. Reporting & Governance Alignment Produce accurate workstream reporting for governance forums and maintain documentation. Required Experience & Qualifications: Very Solid project management experience within a Corporate & Investment Bank. Proven track record of owning and delivering front-to-back change workstreams. Experience in Markets, Transaction Banking, or Investment Banking is essential. Familiarity with Agile and hybrid delivery methods is a plus. Skills & Competencies: A strong ownership mentality with excellent planning and prioritization skills. Confident in managing diverse senior stakeholders and translating complex topics into clear messages. Comfortable analysing complex issues and developing pragmatic solutions. Success Measures: On-time and high-quality delivery of milestones. Strong stakeholder alignment and satisfaction. Effective risk and dependency management. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Facilities Manager - London Company Profile CBRE is a global leader in real estate services, delivering integrated facilities, workplace and real estate management for clients worldwide. Our focus is on operational excellence, safety, compliance and service quality. Role Purpose Responsible for the effective and efficient operation of the workplace including building management, vendor oversight, compliance, health and safety, office operations and project delivery. Acts as deputy to senior workplace leadership when required. Key Responsibilities Leadership & Strategic Support · Support delivery of workplace and facilities strategy, contributing insight and recommendations. · Identify operational risks, propose mitigation plans and support continuous improvement initiatives. · Act as deputy to senior facilities leadership when required, including escalations and decision-making. · Provide reporting and analysis on workplace performance, KPIs, risk areas and service standards. Office & Facilities Management · Oversee day-to-day management of the office environment ensuring safety, functionality and compliance. · Coordinate planned and reactive maintenance across building fabric, systems and essential services. · Manage cleaning, security, front-of-house, mailroom and general building operations. · Lead space planning, office moves and changes, including documentation and stakeholder updates. · Maintain health and safety compliance including risk assessments, audits and statutory inspections. · Act as the main point of contact for all staff regarding facilities issues and workplace support. Vendor & Service Provider Management · Oversee performance and contractual compliance of all facilities vendors and service providers. · Conduct SLA reviews, performance meetings and escalation where service shortfalls occur. · Support procurement processes for new suppliers including evaluation and onboarding. · Review and update procedures, contracts and workplace policies to ensure compliance and efficiency. Travel Risk Management · Monitor international travel risks and maintain alignment with duty-of-care obligations. · Support development of organisational travel policies, processes and communications. · Coordinate with travel risk partners to support safe staff travel and provide guidance where required. Project Delivery · Lead or support workplace projects such as refurbishments, expansions, sustainability programmes and relocations. · Collaborate with IT, HR, Legal and Finance to deliver cross-functional improvements. · Support long-term space planning, hybrid workplace models and workplace strategy development. Crisis & Risk Management · Maintain emergency response plans, fire safety protocols and business continuity processes. · Act as point of contact during workplace incidents, coordinating responses and communication. · Carry out building-related risk assessments and implement corrective actions. Budgeting & Reporting · Manage facilities budgets including spend tracking, forecasting and cost control initiatives. · Prepare regular performance and operational reports for leadership. · Identify opportunities for cost reduction while maintaining service standards. Stakeholder Engagement & Communication · Provide clear communication to staff about building works, safety, maintenance and disruptions. · Build strong relationships with internal teams ensuring workplace operations support organisational objectives. · Engage with authorities, landlords and external partners on facilities-related matters. Skills & Requirements · 5+ years facilities/workplace management experience. · Strong knowledge of health & safety, compliance and building regulations. · Experience in contractor and vendor management. · Excellent communication, stakeholder management and organisational skills. · Strong IT skills including Microsoft Office. · Relevant professional certifications (IOSH / NEBOSH / IWFM) desirable

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Why this role is important As part of the consulting function, this role drives execution of large-scale, enterprise-wide strategic programs. This role will support the portfolio manager in effectively managing the portfolio of programs, creating efficiency in execution and building a best in class change consulting function. Who we are looking for As a Consulting Program manager, you will play a critical role in delivering our most strategic programs required to deliver our strategic priorities. You will be responsible for aligning cross-functional priorities, engaging with senior stakeholders and ensuring projects deliver on time, within budget, and in line with our strategic and regulatory commitments. The work will be instrumental in executing change across the organization. This position requires a program manager with a proven track record of owning, driving, and managing successful outcomes associated with complex programs in a dynamic, and time-driven environment that requires risk-based decision-making and effective execution. Key responsibilities Portfolio & Program Execution Oversee the planning, execution, and evaluation of all program activities, ensuring they deliver intended impact, meet all governance standards, and are executed within associated budget and timeline and Return on Investment (ROI). Lead cross-functional collaboration and coordination, managing interdependencies among programs and across organizational departments. Lead senior-level program reviews, continuously assessing progress, identifying areas for improvement, and implementing adjustments as needed. Identify, assess, and proactively manage risks and dependencies across programs; develop robust change management strategies to address challenges and communicate impacts Engage regulators (as applicable) in the strategy, execution, and evaluation of the program - providing transparency into risks, issues, dependencies and overall program governance hygiene. Team Leadership & Development Lead, develop, mentor, and manage a high-performing team (direct or indirect), fostering a collaborative and inclusive work environment. Provide coaching, performance feedback, and professional development opportunities to team members (indirect and direct reports). Build and maintain a culture of accountability, innovation, and excellence across all program teams. Stakeholder Engagement and Relationship Management Develop, cultivate, and maintain strong relationships with internal and external stakeholders, including senior leadership, clients, business partners, and corporate functions (and regulators as applicable). Act as the primary point of contact for program-related matters, ensuring effective communication and transparency. Impact Assessment & Reporting Drive the strategic transparency of the program - implementing data-driven program evaluation processes to assess impact and drive continuous improvement. Present regular reports to executive leadership, the board of directors, and other stakeholders. Manage and monitor budgets, forecast resource needs, and secure necessary resources to ensure program sustainability and scalability. Provide mitigation plans of program risks, ensuring that risk management and compliance practices are followed. Document lessons learned, share best practices, and integrate findings into future program planning. What we value Strong leadership with the ability to bring together disparate teams across different levels and disciplines within the organization to drive timely and impactful outcomes Outstanding presentation, communication (oral & written), and relationship building skills across all levels of management (senior executive, Executive Committee, Board, Regulators, etc.). A detail-oriented disposition and clear, concise communication skills Strong analytical and critical thinking, problem solving, decision making, and relationship management skills Strong program management and project management skills across global and/or enterprise-wide level activities The Enterprise Culture traits and behaviors - Choose to own it, Break through Silos, deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community Education & Preferred Qualifications Strong understanding of financial markets, investment management processes (including front, middle, back-office functions) and how technology is used to enable them on and end-to-end basis Master's and undergrad degrees qualified with a financial, technology or analytical discipline preferred, or relevant experience within the financial services industry Proficient with Excel and PowerPoint. Experience in driving strategy, transformation, and advance analytical and data-informed analysis capabilities About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement ]]>

Night Manager At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 494 guestrooms Park Plaza London Waterloo Hotel, you will do more than just welcome our guests. The key role for you as our Night Manager will be to ensure that the service provided by the night reception team is beyond the normal guest experience that our guests would expect. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time. As a Night Manager , you will receive: Salary: £ 32706.00 per annum plus incentive Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service! Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750 Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training We are looking for a Night Manager who: Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions Ensures guests' needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members Be proficient with Microsoft Office and have excellent knowledge of Opera Be available to work 4 days on, 4 days off, on a 12-hour shift basis (from 8am to 8pm) Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care With previous experience as a Night Manager in a hotel Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it. TPBN1_UKCT

Guest Relations Manager At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 494 bedrooms at Park Plaza Waterloo Hotel, you will do more than just welcome our guests. The key role for you as our Guest Relations Manager will be to ensure that the service provided by the guest relations team is beyond the normal guest experience that would be expected by our guests. You will be expected to maintain and grow the relationship between the hotel and our VIPs and regular guests and support the guests in resolving any issues that may arise. As a Guest Relations Manager , you will receive: Salary: £ 31797.00 per annum plus great benefits Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day including days off if you wish to come in! Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750 Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training We are looking for a Guest Relations Manager who will: Ensure the smooth running of the department on a day-to-day basis with effective communication. Liaise with relevant Front of House teams to ensure guest satisfaction, colleague satisfaction, financial goals and responsible business targets are met. Play a hands-on role leading by example, and taking opportunities to motivate, train and inspire the Guest Relations team members Proficient with Microsoft Office and excellent knowledge of Opera Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care Has previous experience as a Guest Relations Manager or Duty Manager in a hotel Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it. TPBN1_UKCT

The Maybourne is proud to introduce a new architectural landmark to London. The final project designed by the late Lord Richard Rogers, The Emory is an exclusive, world-class hub of art and culture which marks the addition of a modern masterpiece to the group's global luxury estate. Situated on Knightsbridge and overlooking Hyde Park, The Emory will present 60 extraordinary suites set over 8 floors and a spectacular penthouse occupying the entire 9th floor. As Night Manager, you will represent management at night, maintainstandards by liaising with all hotel departments to ensure efficiency, and assuring the security of all guests and the Hotel. Main responsibilities of the role include but are not limited to: To represent management for The Emory during the night and be responsible for all staff on site. To head and take part in the efficient running of the Guest Services, enforcing Policies and procedures of The Emory. To be fully conversant with Opera Cloud and follow LQA/ Forbes/ Maybournes standards of work for the Front Office. Deal with any guest complaints promptly, efficiently and ensure appropriate service recovery when needed. Ensure all complaints are recorded in Knowcross. Build strong working collaboration across night teams, develop and motivate team for success. Work towards achieving team and hotel objectives. Resolve any team disputes and escalate where necessary. To liaise with the late housekeeper to ensure that sufficient vacant clean rooms are available for possible walk-in rooms, and that night cleaning schedules are carried out keeping the hotel always clean. Walk and check public areas. To welcome and escort guests to their suites ensure that all hotel and in room facilities are explained to LQA/Forbes and Maybournes standard. To ensure financials report are accurate and sent on daily basis, to run the night audit in Opera Cloud. Be fully conversant with Health and Safety Policy. Successful candidates for the Night Manager opportunity will demonstrate genuine dedication to The Emory and show a commitment to consistent quality in our product and service. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional interpersonal and communication skills. The ideal candidate will also demonstrate the ability to work under pressure, a professional and welcoming personality and excellent communication skills. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced and high performing team renowned for their approach and delivery of unparalleled service. We anticipate applicants will have previous experience as Assistant Front Office Manager or Night Manager and will have worked in a similar role within a luxury hotel environment. Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you: Financial Stability Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme*. Salary Sacrifice. Holiday Trading. Retail Discount. Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers*. Eye test vouchers and contributions towards glasses*. A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals. Cycle to Work. Wellbeing & Social Champions. Volunteering opportunities. Recognition and Career Development Referral Scheme Introduce a Star where you can earn up to £1,500*. Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Memorable experiences Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne. Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount* across the Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.) Wedding and Baby gifts. Retirement functions. *Terms and conditions apply to all benefits. Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Brought to you by Maybourne, situated in Belgravia, The Emory is a modern masterpiece where the truest luxury is time well spent. TPBN1_UKCT

Job Title: Store Manager Location: Enfield Salary: £52,910 - £69,000 per annum + £2,960 London Weighting (within M25) Contract: Permanent | Full-Time Ready to lead from the front and take full ownership of a high-performing retail store? We’re looking for an ambitious and commercially driven Store Manager to join one of the UK’s fastest-growing retail businesses. With new stores opening across the country and clear pathways for progression, this is a rare opportunity to join a business that rewards performance and invests heavily in its leaders. If you thrive in fast-paced environments, love developing high-performing teams and are motivated by delivering exceptional results, this could be your next big move. The Role As Store Manager, you will have full accountability for driving store performance, leading your team and delivering an outstanding customer experience. You’ll take ownership of operations, compliance, commercial performance and team development. Key Responsibilities Lead, inspire and develop a high-performing store team Take full ownership of store KPIs, sales and profitability Ensure operational excellence and strict compliance standards Drive exceptional customer service and seamless in-store experience Oversee stock control, availability and operational efficiency Recruit, coach and conduct performance reviews to unlock team potential Deliver a clear and effective operational strategyAbout You Experienced Store Manager, Assistant Manager or senior leader within retail or hospitality Commercially focused with a strong track record of delivering results A natural leader who motivates, develops and empowers teams Highly organised with excellent attention to detail Proactive and solution-focused Flexible to travel within a 45-minute radius to support nearby storesWhat’s in It for You? £52,910 - £69,000 salary package Additional £2,960 London Weighting (within M25) Guaranteed annual salary increase Clear, structured progression opportunities Private medical insurance Discounted health cash plan Comprehensive wellbeing support The opportunity to join one of the highest-paying businesses in the sectorThis is an exceptional opportunity to take the reins of a high-volume store within a business experiencing sustained growth across the UK. If you're ready for your next leadership challenge, apply today for immediate consideration. About us: This Store Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruiter. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitmentThe Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query

Workplace Manager (12 month FTC), London, c£63-65k plus full package Our client is a business of c 200 staff with head office and extensive meeting space in Central London The building is state of the art, BREEAM excellent rated. They are recruiting a Workplace Manager on 12 month FTC to oversee daily office operations, facilities, and employee experience to create a safe, efficient, and engaging work environment. Key responsibilities include managing a lean in-house FM team, vendor relationships, health and safety compliance, space planning, budget management, business continuity planning and supporting hybrid work initiatives. You will require strong leadership, organization, and communication skills. Key Responsibilities Facilities & Vendor Management: Oversee building maintenance, cleaning, security, catering, and vendor SLA compliance. Health & Safety & Compliance: Ensure compliance with health, safety, and regulatory standards, including RIDDOR, L8, EICR, F Gas and acting as fire warden and first aider. Workplace Experience: Improve the employee journey by managing office amenities, events, and hybrid work logistics. Operations & Finance: Manage office budgets, procurement, and supply inventory. Project Management: Lead on FM projects such as conversion to air source heat pumps, lift refurbishment and fit out of tenanted space. Space Planning: Coordinate seating, office moves, and space optimization to adapt to business needs. Team Leadership: Lead and support a small team (5) of front of house, H&S and facilities staff. Business Continuity Planning: Ensure BCP is fit for purpose. Required Skills and Qualifications Experience: Proven experience in facilities management, office management, or hospitality, requiring 3-5+ years. Communication: Excellent verbal and written skills for managing relationships with employees and vendors. Technical Skills: Proficiency in MS Office, Google Workspace, and CAFM (Computer-Aided Facility Management) systems. Attributes: Highly organized, proactive, capable of managing budgets, and skilled in conflict resolution. Qualifications: Certification in Facilities Management and Health and Safety (e.g., IFMA, IWFM and IOSH or NEBOSH). Our client can offer hybrid working with 3 days required in the office p/week. 25 days holiday allowance. Full package. Please note that candidates may very occasionally be required to work evenings or at the weekend if there is a significant event on in the building. Time off in lieu will be provided. Please note this is a 12 month fixed term contract initially

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: * To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. * To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager * Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. * Act as the ''go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. * Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. * Activity planning and delivery to support BT colleague engagement * Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation * Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed * Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA * Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out * Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required * Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. * Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. * Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard * Always promote and maintain the core values of CBRE * Provide porterage and event set up support as and when required. * Monitor and report as needed on building occupancy and utilization * To provide any other administrative duties as required * To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building * To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. * To be proactively visible in all areas of the building * Deliver site inductions to new client colleagues and building users * To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner * Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: * Previous experience in a customer-facing role is essential. * Excellent communication and customer service skills with a high level of attention to detail. * Ability to seek out opportunities for continuous improvement and portray vision, values and passion. * Exceptional written and verbal communication skills * Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. * Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. * Flexible approach to work * Understands and appreciates the importance of using discretion at all times * Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future

The Hotel The Dixon, Tower Bridge, a boutique style hotel part of Autograph Collection Hotels opened its doors in late 2018. Taking center stage in the Tower Bridge neighborhood on Tooley Street, The Dixon, Tower Bridge, Autograph Collection is the new cultural hub for the capitals center of artistic activity. Named after John Dixon Butler, the architect who originally constructed the building in 1905 as a Magistrates Court and police station, the hotel takes inspiration from the areas vibrant cultural heritage, while also capturing its new wave of creative cool. The 193 rooms will redefine the traditional boutique hotel by seamlessly incorporating the local neighborhood's culture through an artful mix of heritage design. Think simple brickwork, tall windows and modern furniture from British designers that will sit alongside more classic pieces, whilst curated artworks from local artists will hang on the walls. Cleverly reflecting the buildings purpose as a courtroom, the restaurant will serve as a neighborhood oasis that will welcome not only hotel guests but also the local trade. What we offer Staff rate across all Marriott brands and across the Dominus hotel portfolio Your Inspirational Stay a night in the hotel and enjoy dinner, bed and breakfast with a plus one (T&C's apply) Enhanced annual leave allowance with years of service Impact Day, paid day to support your charity of choice Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands Staff events and recognition schemes Access to Employee Assistance Program (EAP) Season Travel Ticket Loan Cycle To Work Scheme Refer A Friend Scheme get rewarded when they join the team A collaborative team culture where people thrive together and a place where you can be your true authentic self About the role You will be responsible for welcoming guests and customers to the hotel, checking them in and making any reservation changes as required alongside the management of the night front office team and overall responsibility for the hotel overnight. Responsibilities and Duties To ensure the smooth operation of the night shift, including supporting the reception team as well as any other department operating overnight. To take overall responsibility for the safety and welfare of all guests and staff in the hotel during the night hours. Carry out daily briefings with the team, providing direction, support and any relevant information to the rest of the team. Conduct training sessions for Night Reception team regarding policies and procedures. Ensure that all guest-related incidents are promptly resolved and appropriately followed up to ensure guest satisfaction. To be fully conversant with the Hotel Emergency and Evacuation procedures, ensuring all night reception team are competently trained in such procedures and to conduct regular emergency procedure checks. Ensure all legal, health and safety standards are adhered to, including provisions of the Licensing Act. Represent the General Manager and Front Office Manager in their absence. Demonstrate excellent knowledge of room categories, hotel facilities, rates, packages and any ongoing promotions. Maximizes occupancy and helps optimizing the RevPAR by adjusting the selling strategy under the recommendations of the Revenue Manager. Prepare daily reports and statistics in accordance with hotel standards and practices. About you It is essential that the candidate has at least one year of experience in an upscale hotel environment, working in either night or day operations in a managerial or assistant managerial capacity. The ideal candidate will possess excellent communication skills, and a strong command of the English language. Previous experience with Opera is highly desirable. If you would like to join a people focused team in a unique hotel, please do get in touch! We look forward to hearing from you. TPBN1_UKCT