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We have an exciting opportunity for a Head of Service Charges, Rent & Income to provide strategic leadership and operational oversight for our clients service charges, rent application and income collection activities. Knowledge of sector risk themes and the impact of these on service charges, r

The role will lead a major UK & Ireland service division, with responsibility for field service, service supervision, aftersales support, customer satisfaction, service performance, operational efficiency, and the continued development of a high-performing team. The successful candidate will be some

Service Care Solutions are recruiting on behalf of a local authority based in the Essex region who are seeking a Head of Legal Services on a permanent basis. Lead and oversee the council’s Legal Services function, ensuring the delivery of high-quality, commercially focused legal advice across a br

A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. Extensive leadership experience i

Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource alloc

Head of Service Charges, Rent & Income – Norfolk Salary: £7200 Contract: Permanent Working Pattern: Full-time (37 hours) Location: Norfolk (Hybrid working available) An exciting opportunity has arisen with a forward-thinking and values-driven housing provider for a Head of Service Charges, Rent &

Sona is seeking a Head of Customer Success to lead and develop the CSM team and drive customer engagement. Your role will involve managing enterprise accounts and evolving the customer success model with a focus on AI integration. We offer a competitive salary between £90,000 and £115,000, along w

You will work closely with Delivery Leads, fellow Heads of Service and partners across the Council to align prevention activity, PRS supply, allocations and advice into a coherent, resident‑focused offer. As Head of Service – Solutions, you will lead the Council’s homelessness prevention, allo

As Head of Customer Success, EMEA, you will lead and scale Harvey's Customer Success organization across Europe, the Middle East, and Africa, owning value realization, retention, and expansion of our customers: law firms and corporate legal departments at the frontier of AI adoption in legal. Custom

Service Expertise & Innovation: Deep knowledge of global customer service operations, policy and framework design, with strong capability in technology, automation, and AI‑driven service delivery. Head of Global Customer Service. Policy, Experience & Market Integration: Own global service policies

Responsibilities include providing excellent customer service, ensuring a clean and organized donation area, and assisting with merchandise on the sales floor. Goodwill Industries of San Diego County seeks a Processing Worker I to sort, clean, and price donations in their retail store. The ideal can

The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning pro

Come and join our team! As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community. You will be working as part of a diverse and motivated t

As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Head of Customer Engineering (CE), you

Service Care Solutions is seeking a Head of Service for Responsive Repairs in the West of England. The role offers a salary of £659 PAYE – £850 per day and is a 6-month ongoing contract. Responsibilities include overseeing operational performance, managing contractor quality, and driving service

Reporting to the Managing Director, as Head of Customer Care you will be the Customer Champion for your Division and be responsible for the effective delivery of a consistent and positive customer journey, with particular focus on post‑occupational service. Ensure the Customer Care team fully impl

Enterprise customer success - significant experience in B2B SaaS customer success or commercial account management, with direct accountability for retention and expansion targets. You'll be the single point of accountability for retention, expansion, and account health - leading a small team and wor

Paragon Asra Housing Limited seeks a Head of Neighbourhood Services to lead and innovate community engagement and service delivery. The ideal candidate will have significant leadership experience, a strong understanding of housing services, and the ability to build relationships with diverse stakeho

Head of Ecommerce & Customer Operations page is loaded## Head of Ecommerce & Customer Operationslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-0148333Calling all originals: At Levi Strauss & Co. Omnichannel Customer Service & Retention Engin

The Head of Customer Strategy & Planning plays a critical leadership role within Heathrow’s Commercial Leadership Team, shaping and driving the integrated commercial planning agenda to deliver sustainable revenue growth and strategic outcomes. Sitting on the Customer leadership team, this role pro

A leading operational services company is seeking an experienced Head of Service Delivery to oversee operational teams and ensure efficient project delivery across the UK. The ideal candidate will have a robust background in utilities, particularly in gas or water services, and a proven track record

Working with at least one other member of staff, you will be providing support to our clients (restaurants) and their customers through means of telephone, email and live chat. Providing customer service for clients calling into the office. At least one year in a customer service role, ideally withi

The company promotes a culture of diversity and inclusion and offers various employee benefits, including birthday holidays and team events. The role involves delivering various glass types to customers, inspecting vehicle supplies, and resolving client complaints on site.

Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. You will take full ownership of operational delivery, ensuring safe, reliable and hi

Working as a Front Desk / Front of House Hotel Receptionist you will support communication across departments, promote hotel services and help maintain a well‑organised and professional front office environment. If you’ve also worked in the following roles, we’d also like to hear from you: Fro

The University of York is seeking part-time Customer Services Assistants to join the Library's team in New Brunswick. Candidates must have good general education and experience in customer service. The role includes ensuring library buildings are ready and assisting with reception services.

This role requires an experienced individual to lead a significant service division focused on improving performance and customer satisfaction while managing field service teams. The ideal candidate will possess a strong background in automation and service leadership, offering a unique opportunity

Join us and be a part of a team that prioritizes safety, dignity, and respect in every aspect of our service delivery. PSW Safeguarding Head of Service. We are seeking a dynamic and experienced PSW Safeguarding Head of Service to lead and oversee safeguarding initiatives within our organization.

We’re looking for a data driven, customer centric Head of Digital & Customer Loyalty. With strong understanding of digital customer journeys, segmentation, personalization techniques, omni‑channel strategies, and familiarity with A/B testing methodologies. Work with Media & Affiliate agencies to

We are seeking two motivated, customer-focused individuals to deliver a high standard of reception services, ensuring that our students, staff, and visitors enjoy an excellent experience in line with our Commercial Services mission of delivering Inspirational Customer Service. They should demonstrat

Neve Jewels Group is seeking an IT leader to drive transformational change across its tech initiatives.You will manage diverse technology teams, ensuring alignment with business strategies and fostering high performance.Responsibilities include overseeing change delivery, developing governance frame

A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. This role involves managing service levels and customer expectations while ensuring operational excellence in a remote setting. This position focuses on customer rete

IG Group is looking for a Head of AI Operations to lead their AI-driven automation efforts in client servicing. This role involves the design and execution of AI-powered solutions, requiring hands-on expertise with conversational AI platforms. The successful candidate will guide a team while influen

A high-growth startup is seeking a Head of Customer Success to establish the Customer Success function from scratch. The ideal candidate has over 5 years in Customer Success, with significant leadership experience in a B2B SaaS context.

We are looking for a highly driven Head of Customer Acquisition to take full ownership of our customer growth strategy and delivery. This is an opportunity to take real ownership of customer growth, shape how we acquire customers in the future, and have a direct impact on the success of the business

You’ll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home f

As our first Head of Customer Success, you'll own that experience end-to-end: leading and growing the CSM team with the primary goal of evolving our Success function to be truly world class. Instead, it's a rare opportunity to take the strong foundations of great people, real customer relationships,

We are supporting a private equity-backed, multi-site consumer services group with a national footprint to appoint a Head of Customer Insights. The position sits at the heart of the commercial function, partnering closely with Operations, Marketing, and Finance to drive customer lifetime value and n

Knowledge of the reservation system Sevenrooms and Point of Sale software Squirrel would be beneficial. Excellent sales & customer service skills. Note that offering quoted reflects the National Minimum Wage increase as of 1st April 2025 and is for age bracket 21 years old and over.

Head of Service Delivery to define and lead the service vision and strategy. This position involves overseeing service management and design, managing a high-performing team, and driving agile service delivery processes. The role offers a competitive salary ranging from £62,400 to £93,600 and oper

A healthcare technology firm is seeking a Customer Success Lead who will oversee the onboarding and implementation of their platform in hospitals. The ideal candidate has extensive experience in customer success, preferably in a SaaS environment, and enjoys working closely with healthcare teams. The

HEXAGON is seeking a Head of Customer Experience to lead the development of their Complaints and Customer Services. This hybrid role based in South East London requires a professional with a successful track record in managing customer experience services within social housing. HEXAGON offers a supp

In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. If you’

Customer service support: respond to guest enquiries politely, efficiently and professionally. Previous experience in a receptionist, front of house or customer service role. A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in

The Head of Service Delivery will collaborate with stakeholders to align services with company strategies, manage teams, and ensure service quality, driving innovation and customer satisfaction in a flexible and hybrid working environment. Arqiva is seeking a Head of Service Delivery to define and l

This position offers high visibility and the chance to create a lasting impact on the organization's data strategy. Harnham is seeking a high-impact Customer Insight leader to shape analytics across the organization. The role involves connecting customer insight with analytics, driving the vision, a

Championing a culture of accountability, continuous improvement and customer centered service delivery, you will also shape how customers interact with our services. You will also have experience of transforming poor performing services and using data to identify, implement and measure service impro

You will take ownership of the customer experience strategy—using data and insights to define, articulate, and deliver a clear plan that drives both customer satisfaction and commercial performance. This is a newly created role, offering a unique opportunity to shape and deliver an outstanding, en