Head of customer service jobs in London - Page 6Create job alerts

We’re looking for a strategic and customer-focused Head of Customer Success to lead the development and growth of Sell Your Books Pro (SYBP), a key service line within World of Books. Champion the voice of the customer internally, sharing insights and advocating for customer-centric decisions acro

To manage the London Showroom, office and meeting room on a day to day basis providing a high level of customer service for the Exec Co Team, Head of Wholesale as well as Key/ Account Managers and all visiting colleagues and customers. Drive strong perception of Clarks brand to all wholesale custome

As the Head of Customer Success & Support, you will be responsible for building, scaling, and leading our Customer Success Managers team and Service Desk team. Customer Success, Support, or Customer Experience leadership within a B2B SaaS environment. Lead, mentor, and scale the Customer Success and

As such, they require a Head of Customer Experience who will oversee the delivery of seamless, efficient, and high-quality client services. Lead and mentor a team of service delivery managers, technicians, quality managers, and customer support specialists. Strong communication and interpersonal ski

As Head of Service Delivery, you will be responsible for ensuring the smooth and efficient operation of our payment platforms, driving service excellence, and maintaining high levels of customer satisfaction. You will lead a team of service delivery professionals, collaborating closely with product,

We are looking for an exceptional and visionary Head of Customer Experience & Resident Support to join a local authority in North London. You will provide strategic and operational leadership to a critical service area, shaping and delivering a new Customer Services operating model and brand. Your w

As the Head of Omni Operations and Customer you are responsible to seek for and embed across the business new strategies, process developments, tools and insights to enable COS to become a truly customer first Brand. You take ownership of the ambition to provide a personal service exceeding our cust

Reports to: Head of Customer Service and Inside Sales.Department: Customer Service and Inside Sales.We are seeking an enthusiastic and versatile individual with exceptional customer service and sales skills, fluent in both French and English, to join our friendly and supportive team.This role combin

There are 2 parts of the role: Customer Service/Technical Administration and Finance.

As an Assistant Head Concierge, you will maintain an immaculate lobby and ensure consistently-delivered exceptional customer service to Guests, especially as service affects the transferring and storing of luggage. An Assistant Head Concierge interacts with Guests and contributes to the first impres

Reporting to the Head of Customer Care, you will be responsible for ensuring that defects are resolved within predetermined SLA’s and that remedial works are carried out efficiently and to high quality standards, managing a field based Customer Service Operative and working closely with an office

Support the Head of Order Management in delivery of a world class customer experience. Drive development of improved customer order process, service delivery and behaviours. Timely and accurate processing of sales orders (submitted via multiple channels).

Interim Head of Product for Customer Care. Agent Experience and Customer Contact as a Service (CCaaS), and Customer Self-Service Experience. Owning and refining the global strategy and roadmap for Customer Care products.

You will get an opportunity to liaise with the Head of Sales, Service, and Operations team to drive operational improvements in the Customer Service merchant communication funnel. YouLend is looking to hire a ‘Head of Customer Service’. You will work with key stakeholders, including the VP of Pr

Head of Customer Experience & Resident Support. Lead strategic and operational oversight of customer‑facing services to deliver transformation and continuous improvement. Wood Green Customer Service Centre, 187-197A High Road, Wood Green, N22 6XD.

Head of Customer Service Experience Insights. Head of Client Success - Customer Experience. Sign in to set job alerts for “Head of Customer Success” roles.

The Hardware Development Engineer will report to the Head of Life Cycle Management and will work closely with Development, Manufacturing, Customer Service & Quality Teams. This will be a hands-on role, requiring hardware development experience and expected to be based onsite to efficiently support M

We’re about to head into a busy Christmas period and are looking for a superstar Ecommerce Customer Service Assistant to work full time between end of October and finishing up around Christmas.

Deputise for Head of Department, Group Service & Ops Manager, Provisioning & Deployment Ops Manager or Service & Ops Manager. An experienced Operational manager with a track record of managing Customer Relationship Managers. Want to do the best work of your life? With 24 million customers in 6 count

Any other duties assigned by the Head/Deputy Head of Banking Department, or a team leader/ supervisor. Experience in Customer Services, Sales & Marketing, Accounting or Banking. Your New Job Title: Mandarin speaking Banking Hall Customer Service Associate.

Reporting to the Head of Customer Experience and Service Design, you will be responsible for designing, implementing and refining exceptional post-booking customer experiences. Journey Mapping & Process Improvement: Leveraging insights to identify friction points within the customer journey, leading

YouLend is looking to hire a ‘Head of Customer Service’. You will get an opportunity to liaise with the Head of Sales, Service, and Operations team to drive operational improvements in the Customer Service merchant communication funnel. You will work with key stakeholders, including the VP of Pr

As a Head of Customer Service (m/f/d) at our fast-growing fintech start-up, youll oversee a team of customer relations specialists, ensuring top-quality support and resolving escalated issues. Native level German language skills and a proven track record of successfully leading customer service op

To liaise closely with the Front Office Manager and Head Housekeeper to keep everyone informed of any changes in room allocations. Reception) to join our lovely Front Office team. Our Front Office team are the first to greet guests when they arrive, therefore, excellent customer service skills are r

As a Head of Customer Service (m/f/d) at our fast-growing fintech start-up, youll oversee a team of customer relations specialists, ensuring top-quality support and resolving escalated issues. Native level German language skills and a proven track record of successfully leading customer service op

We’re about to head into a busy Christmas period and are looking for a superstar Ecommerce Customer Service Assistant to work full time between end of October and finishing up around Christmas.

As the Head of our Complaints Resolution team, you will have a vital role in helping the Agency improve its service, and in finding a resolution for those customers where we haven’t got it right. Lead the development and day-to-day operational delivery of a quality, efficient and customer-focused

As Head of AI Operations you will lead the rollout and scaling of AI, turning the central AI roadmap into real‑world delivery that drives measurable impact across marketing, operations, finance, customer service and product development. Dog‑friendly offices (London & Netherlands) and flexible wo