Head of customer service jobs in Woodford Green - Page 2Crear alertas

Head of Service Street Scene and Leisure. This high-profile role combines strategic leadership with operational impact, delivering compliance, commercial growth, and excellent services for the Boroughs communities. Waste Management and Clean & Green Services.

Head of Service Delivery or Head of Service Management. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Configuration, Supplier xwzovoh Management, Service Desks within a Fast Paced SME Organisation. Must hold ITIL V3 / V4 Accreditations and be Custo

Position: Fractional Head of AI – Full Service Marketing Agency. Stay ahead of developments in AI, martech, attribution, and agency operations. Experience applying AI to forecasting, utilisation, or professional-services resource management.

Head of Service - Children's Regulated Services Local Authority | East Midlands (City-Based) An opportunity has arisen with a large local authority in the East Midlands for an experienced Head of Service - Children's Regulated Services to join on a 13-month ongoing interim assignment. Assi

Head of Service Street Scene and Leisure. This high-profile role combines strategic leadership with operational impact, delivering compliance, commercial growth, and excellent services for the Boroughs communities. Oversee procurement and performance of external contractors, addressing non-complianc

We have an exciting opportunity for an experienced data & analytics professional to join the Performance team in London. Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?. An extra day off for your birthday.

Would you like the opportunity to lead a complex and high-performing customer service team during a period of strategic transformation, shaping how L&Q responds to customer enquiries and transforms its approach to complaints? At L&Q, we passionately believe that a great customer experience, built on

Reporting to the Director of Services, you will provide direct oversight of systems, scheduling, compliance and day to day team management, ensuring that services are delivered to a consistently high standard. The Head of Service Delivery plays a vital role in enabling the charity to provide joyful,

Head of Customer Experience - (26345). Connecting customer experience to create real change, you will ensure our homes and services are shaped by the customers we serve. You will lead how customers experience Home Group, driving our customer influence, community development and customer experience

Head of Service - Children's Regulated Services. Head of Service - Children's Regulated Services. This is a senior leadership role with responsibility for a complex and high-profile portfolio of regulated children's services, playing a critical role in delivering safe, high-quality outcomes for chil

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. As He

Founding Head of Customer Success, primarily office based with regular on-site customer visits. Founding Head of Customer Success. Proven track record of hands-on customer delivery, onboarding complex customers and driving measurable outcomes.

Head of Service - Children's Regulated ServicesLocal Authority | East Midlands (City-Based)An opportunity has arisen with a large local authority in the East Midlands for an experienced Head of Service - Children's Regulated Services to join on a 13-month ongoing interim assignment. This is a senior

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

PURPOSE OF THE ROLE The Head of Journalism will provide editorial, operational and managerial leadership for BBC News Arabic, ensuring the highest standards of journalism across all platforms. As Head of Journalism, you'll lead talented teams, drive editorial ambition, and steer multiplatform outpu

PURPOSE OF THE ROLE The Head of Journalism will provide editorial, operational and managerial leadership for BBC News Persian, ensuring the highest standards of journalism across all platforms. Work closely with the Head of Regional Journalism on commissioning, planning and news deployments. Overse

Ensure that CRMs are managing Maintenance Tech diaries effectively and efficiently, maximising the resources that are available to deliver the best customer experiences for plots under the control of Customer Care Maintain and manage NHBC survey trackers, capturing RAG status at each part of the jou

Head of Service Delivery* - - An established UK infrastructure services provider is seeking an experienced and commercially astute Head of Service Delivery to lead the end-to-end operational delivery of its gas, water and power services across the UK. Th

The Head of Customer Success is responsible for the continued growth and retention of Core and Growth customer bases. Flourish are recruiting for a Head of Customer Success in central London in the tech sector, with a focus on data. Proven track record of success in Customer Success and Account Mana

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe

As Head of Engineering, Customer Experience, you’ll lead a team of 40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products without ever touching or trying them on. Head of Engineering (Customer Experience). Understanding of search, e

We are searching for an outgoing, proactive, Head of Customer Love Foundations who cares passionately about the experience that our customers receive. Design and own the commercial goals of customer love, including cross selling, retention strategy and service level recovery management. This positio

A leading technology firm in Greater London is seeking a Head of Customer Growth to drive revenue from existing clients. This senior role focuses on strengthening relationships, upselling services, and managing a team. The position includes responsibilities in revenue generation, strategic upselling

A major educational institution in London seeks a Head of Property to manage its commercial and residential properties. The position operates within a hybrid working framework, offering flexibility while necessitating on-site attendance for team activities.

A leading software company in the UK seeks a Head of Professional Services to drive customer success. This pivotal role involves leading a dynamic team, forming strategies that enhance service delivery, and managing software implementations. The ideal candidate will have proven leadership experience

Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails? We’re looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and

Stay ahead of developments in AI, martech, attribution, and agency operations. Experience applying AI to forecasting, utilisation, or professional-services resource management. Embed a culture of testing, learning, and evidence-based decision making.

The ideal candidate will have several years of experience in leading Customer Success or similar teams, with strong technical curiosity and excellent communication skills. A leading technology firm is seeking a Regional Manager for Customer Success in EMEA. This role involves leading a high-performi

Head of Existing Customer Management (ECM). A rare opportunity to take full ownership of Cards ECM in a profitable, scaling UK-regulated lender. Strategic and regulatory alignment- You will sponsor scorecard and policy changes with Credit Risk, run test‑and‑learn programs at scale, align acquisi

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consiste

As a Deputy Head of Service for Performance & Quality you will:. Produce management information, impact analysis, service modelling & customer-focused performance tools. Identifying areas of the service where data science & emerging technologies can be applied to improve efficiency, such as AI.

As Head of Operations, you will lead a multi-layered team of people leaders to deliver high-accuracy services within a fast-paced, regulated environment. Extensive experience leading multi-functional teams within a service-oriented or complex professional services environment. A track record of succ

Purpose: Leading a team of Regional Sales Managers, the Head of Sales & Service is responsible for building and maintaining a motivated, high performing team across sales, service and operations. Head of Sales & Service - Cox and Kings. Company pension plan from start of employment, with employer co

Deliver continuous service improvement, innovation and models of delivery that maximise impact, value for money and customer experience. Role: Head of Service - Leisure and Culture. Head of Service – Culture and Leisure.