Trabajos head of customer success en Luton - Page 3Crear alertas

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

The Regional Head of Customer Service is responsible for leading the Customer Service function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, a

A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A leading provider of critical customer servic

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. As He

A growing leisure group is seeking a Head of Marketing Operations to lead marketing activities across various sites. The ideal candidate will have a deep understanding of customer-centric marketing in complex, multi-site environments, be hands-on, and possess strong attention to detail. This senior

We’re looking for the Head of Customer Education Content that is responsible for all the key customer-facing educational content. You will report into VP of Customer Marketing to drive content strategy and lead a team of 6-7 individuals in executing the content to drive revenue growth, deepen prod

We are seeking a Head of Customer Success for EMEA to drive adoption, value realization, and NDR across the region. Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London. You will directly manag

You will be responsible for managing the customer success organization, ensuring customer satisfaction and loyalty while identifying growth opportunities. A leading financial technology company in the UK is seeking a Customer Success Director. The ideal candidate will have at least 5 years of manage

We’re hiring a Head of Customer Education Content, to lead the strategy, creation, and impact of the educational content that powers Pipedrive’s customer growth and loyalty. You will report into VP of Customer Marketing to drive content strategy and lead a team of 6-7 individuals in executing th

A leading UK housebuilder is seeking a Head of Customer Care in Redhill to lead their Customer Care team. This role focuses on delivering exceptional after-sales service, enhancing customer satisfaction, and managing complaints. Ideal candidates will have experience in customer service within the co

The Head of Customer Supply Chain – EU is responsible for leading and optimising the end-to-end customer supply chain function within the EU markets. We are looking for a Head of Customer Supply Chain – EU to join the team. This includes full ownership of order management, customer fulfilment, d

TheHead of Customer Operationsis responsible forensuring an exceptionalin lifecustomer experience by leading the teams that supportour softwareand manage our servicefor clients. We are looking for a Head of Customer Operations to play a critical role in shaping how we support and partner with our cu

Because our team is only comprised of the best‑of‑the‑best, we pay the very top of market compensation + extra perks, to build a team full of real A‑Players. Directly manage the day-to-day operations of our Customer Support team while actively handling complex customer inquiries, subscriptio

A climate technology firm in London seeks a Lead Customer Success Manager to develop global strategy and manage strategic enterprise relationships. Ideal candidates should have 6+ years of experience with enterprise customers and familiarity with the carbon markets.

A leading educational technology provider in the UK is seeking a Head of Customer Success to lead strategic customer engagement for their assessment platforms. This role involves overseeing client relationships, ensuring successful implementation and driving measurable outcomes. The position offers

We’re looking for a Head of Customer Support Operations to own and scale how Customer Support runs at Bolt globally. Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork. Once stabilised, you’ll take operatio

As Head of Customer Service, you’ll lead a luxury, concierge-style service function that protects customer trust, resolves complex situations with empathy and precision, and ensures every client feels genuinely cared for. You combine emotional intelligence with commercial judgement and take real o

A leading retail organization in the UK is seeking a Head of Customer & Strategy Insight. This role will lead the understanding of customers and markets while transforming insights into actionable strategies. The successful candidate will focus on customer-centric decision-making across various depa

Head of Existing Customer Management (ECM). A rare opportunity to take full ownership of Cards ECM in a profitable, scaling UK-regulated lender. Strategic and regulatory alignment- You will sponsor scorecard and policy changes with Credit Risk, run test‑and‑learn programs at scale, align acquisi

Booker Group is recruiting for a Head of Customer & Strategy Insight to lead the organisation's understanding of customers, markets, and emerging trends. The successful candidate will be based out of either our Eccles or Wellingborough with the opportunity for hybrid working. Design and oversee a co

A premium eCommerce brand is seeking a Head of CRM & Customer Economics to lead email and loyalty strategies. The ideal candidate will possess extensive experience with Klaviyo, Shopify, and customer data management, focusing on AI-driven customer lifecycle enhancements. Responsibilities include dev

Reporting to the CRO, you will own the global Customer Success strategy across retention, expansion, and customer value. This is a rare opportunity to build a modern Customer Success function from the ground up, with AI and automation at the core of how the organisation operates. They are now hiring

As a key member of our customer-facing team, youll manage the overall customer experience, understand their needs, and work cross-functionally to deliver tailored solutions that drive their success. Head of Client Success, Europe. Head of Client Success, Europe.

A dynamic startup in London is seeking a Head of Customer Success to build the function from the ground up. The ideal candidate has over 5 years in Customer Success, with substantial leadership experience in a B2B SaaS context, and a strong technical background to drive technology adoption amongst u

A social impact real estate company is seeking a Head of Housing to oversee operations, ensuring high-quality housing services and customer satisfaction. This is a permanent, full-time role with a salary ranging from £80,000 to £100,000, plus a bonus of 25%.

A fast-growing fintech firm is seeking a Head of Customer Operations in London. The ideal candidate has over 10 years of experience in customer operations, with strong communication and problem-solving skills. This hybrid role includes equity participation, Bupa Health Insurance, a £1,500 training

A leading financial insights provider is seeking a Head of Client Support in London. The role involves leading a team, enhancing customer satisfaction, and driving data-informed decision making. A hybrid work environment is offered, emphasizing leadership development and comprehensive healthcare ben

Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives. From day one, our customer service leaders will play a vital role in upholding t

As Head of Engineering, Customer Experience, you’ll operate at a Senior Leader level, owning a critical pillar of our customer-facing technology and playing a key role in shaping how engineering enables our commercial and brand ambitions. You will be responsible for the delivery and ongoing evolut

An education technology company located in London is seeking a Head of Customer Operations to enhance their customer support function. You will transform customer support into a strategic function, define key performance indicators, and lead a team of six.

Customer Success, Account Management, Sales, Consulting, or similar), with a sophisticated understanding of global client workflows and relevant solutions. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of to

A leading cybersecurity company in London seeks a Vice President of Customer Success to lead the international Customer Success organization. Ideal candidates will have solid experience in Customer Success, especially in managing teams within a B2B SaaS environment, and a strong communication capabi

The position demands a proven record of leadership, understanding of customer lifecycle, and the ability to analyze performance data. In this hybrid role, you will lead a team of specialists, ensuring effective delivery and adoption of solutions. A leading health tech company is seeking a Team Manag

A competitive salary, generous benefits, and a supportive work environment are offered. A leading insurance company in the United Kingdom is seeking an experienced operational leader to oversee its Commercial Motor Claims Customer function. The role demands expertise in motor insurance, proven leade

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

A local primary school is seeking a dynamic and proactive Assistant Head of Year.

A venture-backed B2B SaaS company in the UK is seeking a VP of Customer Success to lead the transformation of their customer engagement strategy. This role involves defining the Customer Success strategy for international scaling, building a high-performance team, and embedding AI and automation int

As Head of Finance, you will lead the commercial finance agenda, ensuring robust financial governance across projects and commissioned services. Own and continuously improve the project costing model, ensuring governance and timely sign-off. Lead forecasting through to end-of-contract and consolidat

Applicants should have over 7 years of experience in customer marketing and a strong understanding of SaaS or B2B sectors. A leading hospitality technology provider in Greater London is seeking a Manager, Customer Marketing to drive customer advocacy and engagement. The successful candidate will lea

A leading charity organization in Greater London is seeking a Head of Finance to lead its commercial finance and business partnering function. This position offers a competitive salary and a hybrid working arrangement, providing an opportunity to contribute to meaningful social impact.

The role involves overseeing a talented team, ensuring efficient onboarding of new clients, and enhancing customer satisfaction through best practices. A leading financial forum in London seeks an experienced individual to manage and scale its client success strategy.

The role: Head of Delivery Capability & Change (Customer & Commercial Delivery). You'll play a key role in enabling effective Agile transformation, improving ways of working, and ensuring teams are aligned, connected and equipped to deliver against strategic customer and commercial outcomes. Act as

A reputable educational institution in Greater London seeks a Head of Year for a permanent, full-time role starting on 1st September 2026. The school values staff well-being and offers excellent career progression, a comprehensive benefits package, and a supportive environment for both staff and stu

You will build the Customer Success function from the ground up for a high-growth startup. Serve as the voice of the customer, escalating product insights to the engineering team to improve AI reliability and performance. Customer Success with 2+ years in leadership, specifically building or transfo

We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. We’re incredibly proud of our achievements and none of it would be possible without the amazing team here.

A public service organization in the UK is seeking a Director of Customer Services to lead and enhance customer experiences. This role involves overseeing complaints handling and customer relationship activities while driving a customer-first culture across the organization. This position offers a s

Stay ahead of regulatory, privacy, and payments landscape changes and proactively translate them into platform and experience improvements. Own and orchestrate a large external delivery organisation of ~30 team external members across customer service. You will be expected to be in the office three

As Head of Engineering, Customer Experience, you'll lead a team of ~40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products, without ever touching or trying them on. You'll empower 5 Engineering Leads, partner with the Head of Product