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Role and Responsibilities We are an ever-growing law firm with our head office in Blackburn. We have a great opportunity for an enthusiastic and experienced individual to join our Private Client (Wills and Probate) department. The role covers all areas of Private Client, to include Will drafting and advice, Lasting Powers of Attorney and Estate Administration, both Probate and Intestacy to include Inheritance taxable estates. Essential: 2-4 years established experience in Private Client Ability to manage own case load with minimal supervision in accordance with firm procedures and processes Ability to conduct meetings with clients in a professional manner Ability to assess legal issues, advise and draft documents accordingly Ability to work independently and undertake file admin independently Ability to conduct legal research Ability to assist Head of Department with department growth to include development of long term client relationships and assisting and attending business development activities Desirable: Experience in Trust Administration to include the set up of trust, taxation on trusts and HMRC’s Trust Registration scheme Experience in advising on high net worth matters to include tax mitigation Home visits to see clients may be required so ideally someone who drives and has access to their own vehicle Day to day duties: Attending upon clients to take instructions relating to Private Client matters and advising according to the circumstances Setting up case files Running case files from start to completion Drafting documents to include detailed attendance notes, letters to clients, Wills, Lasting Powers of Attorneys, Inheritance Tax paperwork, etc, and ensuring the files comply with the law in this area and the firm procedures. Executing documents with clients Billing files Some networking will be included in the role, as and when required. Key skills and abilities Competent use of Microsoft office and Excel Competent use of a Case Management System, preferably Proclaim Confident telephone manner Able to use initiative and work as a team member To assist and work appropriately and considerately with other fee earners and support staff To attend and participate in any meetings of the department or the firm when required Competence & Development Maintain knowledge and skills in relevant practice area(s) keeping up to date with relevant legislation and case law Ensure continuing competence through identifying and addressing any learning needs To participate in and engage with supervision in respect of your work Maintain a good knowledge and understanding of IT systems with a proactive approach to the introduction of new systems Compliance Act in accordance with the proper professional standards and regulations of the Solicitors Regulation Authority, and all other relevant bodies To follow all policies and procedures contained within the Office Manual To identify and report any risks to the COLP, COFA or Money Laundering Reporting Officer where necessary
We are in Urgent need Fee earner for our Civil/Commercial Litigation Department. This department, a testament to the firm's continual growth and adaptation to the dynamic legal landscape, is experiencing a remarkable upsurge in client engagements. Consequently, we are seeking to expand our team with the addition of a new Solicitor or Litigation Executive. This individual should possess a robust understanding and practical experience in civil/commercial litigation and debt-related matters, adhering to the legal frameworks of England and Wales. Our department's focus encompasses a diverse range of legal issues, including but not limited to: Residential Landlord-Tenant Disputes, primarily focusing on possession proceedings as per the Housing Act 1988 and subsequent amendments. Commercial Landlord-Tenant Disputes, involving the execution of forfeiture notices under the Law of Property Act 1925. Debt Recovery Actions and Proceedings, adhering to the Civil Procedure Rules and relevant case law. Breach of Contract matters, guided by established principles under English Contract Law. General Civil and Litigation Disputes, encompassing a wide range of civil law issues. Property Litigation and Contentious Probate Matters, requiring an intricate understanding of the Property Law and Probate Law respectively. The role we seek to fill entails a variety of responsibilities, including but not limited to: Initial consultations with prospective clients and the gathering of preliminary instructions. Collaboration with the supervising team to determine fee structures, followed by communicating fee estimates to clients. Conducting legal research and formulating a case strategy post-instruction. Drafting initial correspondences and formal letters to involved parties, articulating our clients' claims and positions. Preparation of witness statements to substantiate our clients’ claims. Drafting and filing court proceedings, ensuring compliance with the relevant procedural requirements. Management of evidence and disclosure processes, in line with the Civil Procedure Rules. Navigation of court directions and ensuring adherence to judicial guidelines. Participation in marketing and business development initiatives to further the department's reach and reputation. The successful candidate will benefit from supervision by the Head of the Department and administrative support from an Administrative Assistant.
The position of a Head Chef is a full-time role, requiring 35 hours per week and offering an annual salary of GBP21000 to GBP27000. The head chef will lead the kitchen function to achieve the highest standards of food production. Responsibility is for the creation and maintenance of a strong and customer-focused, performance-driven quality culture with focus upon culinary excellence and cleanliness in the workplace. The head chef will work within an agreed budget and will have responsibility for the efficient running of the department striving to improve quality standards, profitability, staff development and retention. The ability to demonstrate effective and co-operative team working with colleagues at all levels is also a prime requirement of the role.
We are an international trading company dealing in luxury goods and having a real estate agency and property investment business in the UK. We are looking at having an in house legal counsel and establish a legal firm in dealing with all legal aspects of commercial and property matters. The company is able to offer a hardworking and ambitious candidate a platform and roadmap for career progression. The company has a strong desire to build the practice with other talented and carefully selected professionals over time to support growth. Key Skills & Requirements: · UK Qualified Solicitor with significant demonstrable experience in at least one of (1) commercial (2) property and at least some experience in all two areas. · Legal experience · Strong communication . Self initiative . Performance driven Salary: Depending on credentials, experience, performance and ability. Additional benefits can include a percentage, bonus. Company believes in fair and good remuneration package based on revenues generated. Job description About the role: Working closely with the Directors and the senior leadership team, you will provide legal support, direction and implement on all actions required in matters for the group and for client’s introduced, referred and those new clients requiring services can offer. You will advise the business on a wide range of matters and you will, amongst other things: · Draft, review, amend and negotiate commercial property leases, supplier agreements, customer terms and conditions and internal and external policies; · Advise the HR and management teams on employee relations matters such as grievances, disciplinaries and performance management with a pragmatic and commercial approach; · Ensure compliance with all data laws and regulations including GDPR and Data Protection Act and liaising with the ICO where relevant; · Manage all group litigation; · Keep the Directors and the relevant business functions updated on any relevant legal and regulatory changes that they need to be mindful of; · Advise and manage on all aspects of M&A and financing; and · Manage external legal counsel as and when required. Responsibilities Work can be split into contentious legal work, which involves resolving disputes, and non-contentious legal work, which covers legal aspects of a client's business or personal issues. Whichever type of work you undertake, you'll need to: meet and interview clients to establish the firm's suitability to provide the necessary advice and services, based on the firm's specialism and likely cost take a client's instructions advise a client on the law and legal issues relating to their case draft documents, letters and contracts tailored to the client's individual needs negotiate with clients and other professionals to secure agreed objectives research and analyse documents and case law to ensure the accuracy of advice and procedure supervise the implementation of agreements coordinate the work of all parties involved correspond with clients and opposing solicitors attend meetings and negotiations with opposing parties act on behalf of clients in disputes and represent them in court, or at tribunals, if necessary instruct barristers or specialist advocates to appear in court for the client in complex disputes prepare papers for court work in a team, sometimes referring cases to the head of department supervise and delegate work to trainee solicitors, paralegals and legal secretaries as appropriate arrange and attend further client meetings where necessary to progress with the case and finalise documentation check all documentation prior to signing and implementing calculate claims for damages, compensation, maintenance, etc carry out administrative duties, e.g. completing time sheets so that charges for work can be calculated and billing clients for work done on their behalf take referrals from other firms of solicitors when a conflict of interest arises or if they have no specialist practitioner available keep up to date with changes and developments in the law by reading journals and law reports. Work Location: In person as and remote possibility. Working hours You'll normally work part time However, working longer working hours is not unusual and some roles will involve some evening and weekend work. It would not be uncommon or more likely to work unsocial, longer than usual hours and as required. Working hours can be unpredictable as you need to be flexible to meet clients' needs.
We are an international trading company dealing in luxury goods and having a real estate agency and property investment business in the UK. We are looking at having an in house legal counsel and establish a law firm in dealing with all legal aspects of commercial and property matters. The company is able to offer hardworking and ambitious candidate a platform and roadmap for career progression, which includes a route to partnership. The company has a strong desire to build the law practice with other talented and carefully selected professionals over time to support growth. Key Skills & Requirements: · UK Qualified Solicitor with significant demonstrable experience in at least one of (1) commercial (2) property; or (3) immigration - and at least some experience in all three areas. · Legal experience · Strong communication . Self initiative . Performance driven Salary: Depending on credentials, experience, performance and ability. Additional benefits can include a percentage, bonus, private health and dental insurance, subsidised gym membership. Company believes in fair and good remuneration package based on revenues generated. Job description About the role: Working closely with the Directors and the senior leadership team, you will provide legal support, direction and implement on all actions required in matters for the group and for client’s introduced, referred and those new clients requiring services can offer. You will advise the business on a wide range of matters and you will, amongst other things: · Draft, review, amend and negotiate commercial property leases, supplier agreements, customer terms and conditions and internal and external policies; · Advise the HR and management teams on employee relations matters such as grievances, disciplinaries and performance management with a pragmatic and commercial approach; · Ensure compliance with all data laws and regulations including GDPR and Data Protection Act and liaising with the ICO where relevant; · Manage all group litigation; · Keep the Directors and the relevant business functions updated on any relevant legal and regulatory changes that they need to be mindful of; · Advise and manage on all aspects of M&A and financing; and · Manage external legal counsel as and when required. Responsibilities Work can be split into contentious legal work, which involves resolving disputes, and non-contentious legal work, which covers legal aspects of a client's business or personal issues. Whichever type of work you undertake, you'll need to: meet and interview clients to establish the firm's suitability to provide the necessary advice and services, based on the firm's specialism and likely cost take a client's instructions advise a client on the law and legal issues relating to their case draft documents, letters and contracts tailored to the client's individual needs negotiate with clients and other professionals to secure agreed objectives research and analyse documents and case law to ensure the accuracy of advice and procedure supervise the implementation of agreements coordinate the work of all parties involved correspond with clients and opposing solicitors attend meetings and negotiations with opposing parties act on behalf of clients in disputes and represent them in court, or at tribunals, if necessary instruct barristers or specialist advocates to appear in court for the client in complex disputes prepare papers for court work in a team, sometimes referring cases to the head of department supervise and delegate work to trainee solicitors, paralegals and legal secretaries as appropriate arrange and attend further client meetings where necessary to progress with the case and finalise documentation check all documentation prior to signing and implementing calculate claims for damages, compensation, maintenance, etc carry out administrative duties, e.g. completing time sheets so that charges for work can be calculated and billing clients for work done on their behalf take referrals from other firms of solicitors when a conflict of interest arises or if they have no specialist practitioner available keep up to date with changes and developments in the law by reading journals and law reports. Work Location: In person as and remote possibility. Working hours You'll normally work 40 hours a week. However, working longer working hours is not unusual and some roles will involve some evening and weekend work. It would not be uncommon or more likely to work unsocial, longer than usual hours and as required. Working hours can be unpredictable as you need to be flexible to meet clients' needs. Part-time work and career breaks are sometimes possible, but you'll need to keep up to date with changes to the law. Hybrid work - spending some time working from home and some in the office - could also be possible.
Duties of the post: Responsible for completing the annual, quarterly and monthly foreign trade business indicators and department management work set by the company Managing export trade process and risk control Managing customer accounts in accordance with the company's financial policies, contract terms and export-related regulations Responsible for exploring new markets, developing new customers, and increasing product sales scope in the UK catering industry Responsible for the overall planning of UK sales activities and supervise the execution of department employees Responsible for arranging employees to conduct market research and understand sales conditions and demand changes Developing connections and relationships that lead to new business opportunities in UK catering market sectors Presenting the company’s service offering to prospective clients Building and maintaining a CRM database Receiving enquiries for new business and collaborating with leadership to strategize responses. Salary: £53,000-£55,000 depending on experience Skill, experience and qualifications: Educated to degree level Fluent English and Mandarin speaker as the company targets Asian restaurants in the UK At least 5 years of experience in international trade and business development, ideally in e-commerce or in the catering industry Have strong business development and market development capabilities, and be able to lead the entire team to expand and maintain foreign trade business Communication and negotiation skills Be target driven and tenacious Be able to work effectively within a team Be motivated and enthusiastic at all times Display high standards of service and presentation
Customer Service Manager 7220 East London £27,000 - £28,000 per annum **Full Time, Permanent ** We are currently seeking a highly motivated and experienced Customer Service Manager to join our team. You will be responsible for leading our customer service operations, managing a team of representatives, and ensuring exceptional service delivery to our valued customers. If you are a dynamic leader with a passion for customer service excellence, we want to hear from you! Responsibilities: - Lead and mentor a team of customer service representatives to achieve performance goals and deliver outstanding service experiences. - Develop and implement customer service policies, procedures, and standards to ensure consistency and excellence in service delivery. - Handle escalated customer inquiries, complaints, and complex issues in a timely and effective manner. - Monitor key performance indicators (KPIs) and drive performance excellence through ongoing training, coaching, and development. - Collaborate with other departments to ensure alignment on customer service goals and initiatives. - Gather and analyse customer feedback to identify areas for improvement and drive continuous improvement initiatives. Qualifications: - Proven experience in a customer service management role. - Strong leadership, communication, and interpersonal skills. - Excellent problem-solving abilities and a customer-centric mindset. - Proficiency in CRM systems, helpdesk software, and other customer service technology solutions. If you're ready to elevate your career in customer service and make a significant impact in a fast-paced and rewarding environment, click “APPLY” now!
The Red Shield pub is set to open in Spring 2024 in Waddesdon. We are looking to appoint key roles now in order to invest time in training and preparation for this exciting new opening in the village. A sister venture to the well established Five Arrows Hotel, the Red Shield will provide another opportunity for dining and entertaining for locals and visitors to Waddesdon Manor. The Pub Manager understands their role as an ambassador for Red Shield Pub and the Rothschild Foundation and displays pride in our products, services, and delivery of exceptional customer service, maintaining the high standards of food service in keeping with Waddesdon’s reputation. As a Pub Manager, you will ensure the smooth launch and running of the establishment; • Responsible for all daily operational aspects of the Red Shield • Maintain close control of wages and GP within budget • Provide excellent customer service, making every visitor’s experience remarkable and unique. • Ensure that the serving of food is timely, consistent, and to the highest possible standard. Liaise with the Head Chef to agree as to how you both wish each dish to be served. • Monitor customer satisfaction • Ensure that information management is meticulously maintained • Work closely with the General Manager (Hospitality) and the Red Shield Head Chef to develop the business strategy People Management: • Mentoring and guiding junior team members, fostering a culture of growth and development. • Ensure staff are trained, engaged, and proactive. • Provide strong strategic and operational leadership to the team. Ensuring the vision, values and culture are fully embedded, with clarity on objectives across the pub. • Responsible for ensuring all team members are meeting regulations, including sanitary and food safety guidelines, and checking customers identification to confirm legal drinking age. • Ensure that all front of house staff follow Health & Safety and hygiene legislation, as well as the Red Shield Standards of Procedures. • Ensure your team stays guest focused and nurture an excellent guest experience. • Ensure that all team members are respecting pub fixtures and fittings, and that the General Manager (Hospitality) is notified of all breakages and equipment failures. • Act as Fire Warden and First Aider Financial & Performance Management: • Comply with all company financial procedures • Ensure firm control of costs in pursuit of profitability, efficiency, and guest satisfaction. • Ensure every effort is made to achieve budgeted sales and operating expenditure budgets. • Undertake accurate weekly and monthly reporting and forecasting. • Supervision of takings and the reconciliation of tills with daily takings. Ensure that all discrepancies are accounted for and reported to the General Manager (Hospitality) within 24 hours. • Checking and balancing of staff and petty cash floats and the ordering of extra floats when needed from the Accounts Department. Hours: 48 hours per week, on a seven day rota to include weekends. Evenings and split shifts as required by the business. Hours of work to suit the needs of the business (exclusive of breaks) and will be planned as far in advance as possible. £35,000 plus discretionary service charge Benefits: • Annual Leave: 33 days increasing to 36 days after 3 years’ continuous service, 38 days after 5 years’ continuous service, and 40 days after 10 years’ continuous service (Bank holidays included). • Matched company pension scheme up to 10% of salary. • Parental Leave: 3 months fully paid (after one year of service). • 50% Discount in Catering Takeaway outlets and 20% in the Manor Restaurant and Stables Cafe, 20% in Retail, 20% at the Five Arrows Hotel. • Beautiful location working within the charity and heritage sector. • Excellent wellbeing support and a focus on staff engagement and leadership development. • Free parking. • All the profits we make goes to the upkeep and preservation of the House & Grounds. Waddesdon Manor was built by Baron Ferdinand de Rothschild between 1874 and 1885 to display his collection of arts and to entertain the fashionable world. Opened to the public in 1959, Waddesdon Manor is managed by the Rothschild Foundation, a family charitable trust, on behalf of the National Trust, who took over ownership in 1957. It’s home to the Rothschild Collections of paintings, sculpture and decorative arts.
Floor Manager DESCRIPTION Your Role: The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: - Highly competitive salary - 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants - 28 day’s holiday allowance - Complimentary breakfast and dinner during shifts - Wagestream - Advance payment service - Cycle to work scheme - 'Refer-a-friend’ cash incentive scheme - Employee of the month rewards - Internal Training and career development - Pension Scheme – including employer contributions - Yearly Staff award ceremony and party Your Requirements: As a Floor Manager we would love you to have: - Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage - Experience supervising daily shift operations from various departments - Experience supervising large teams - Excellent English language communication skills are required - Flexible availability, working any 5 days a week between Monday - Sunday - Be deeply respectful of diversity and individuality - Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking - Provide opportunities to grow alongside our ever-evolving company - Ability to maintain and set processes and standards
We are currently looking for an enthusiastic, energetic and hardworking individual to join our independent family business. You will be joining as a Receptionist, ideal for someone who has a background of working in a face to face customer service position. You will receive training when you join and be supported by your head of department and team members to ensure you have a smooth journey with us. Person Specification Previous Customer service experience (face-to-face) Intermediate level use of MS Office (Word, Excel) Able to communicate in English to CEFR B1- B2 (Intermediate) Confident with answering telephone and email queries Duties & Responsibilities Welcome, assist and direct guests correctly in a friendly and polite way. Provide high quality customer service at all times. Check the guests in/out, take payments. Manage telephone and reservations in a prompt and professional manner. Ensure that all correspondence is recorded and filed accurately as per the hotel and company standards. Ensure that all bookings are guaranteed, and no-show charges/late cancellation charges are applied where appropriate.
Location: Woolwich, East London, UK Salary: Basic £28k to £35k, up to £45K with OTE Company Overview: Boost Inc is a dynamic and multi-award-winning retail tech company dedicated to delivering innovative and cutting-edge unattended retail solutions to our customers. With a focus on unrivalled user experience and excellent customer service, we strive to revolutionise the vending industry landscape through our commitment to excellence, creativity, and fun technology. Position Overview: We are seeking a highly motivated and enthusiastic Graduate Sales Executive to join our growing team. This role presents an exciting opportunity for a recent graduate to kick-start their career in sales within the technology sector. As a Graduate Sales Executive, you will be responsible for driving revenue growth through prospecting, cultivating relationships, and helping generate sales pipeline with new and existing clients. Working closely with the International Head of Sales, our Sales Managers and our Sales Executives, you will play a key role in helping us win and manage new business; ensuring that new leads are qualified and followed up, and that the administrative aspects of our sales cycle is managed brilliantly. Key Responsibilities: - Process Management: ensuring our sales operation functions effectively, including managing inbounds for the UK and European businesses, as well as supporting on contract administration and other account management tasks. - Sales Administration: Preparing customer quotes, client invoicing, overseeing back-office sales support functions, including making recommendations for improvement. - Lead Generation: Generate leads through various channels such as cold calling, email campaigns, networking events, and social media. - Client Engagement: Build and maintain strong relationships with prospective clients through effective communication and account management. - Prospecting: Identify and research potential clients within the designated market segment. - Pipeline Management: Manage sales pipeline efficiently, tracking leads and opportunities through CRM software. - Solution Selling: Act as the front line for all inbound enquiries. You will understand the clients’ needs and actively work with the Sales Managers and Account Managers to effectively build a suitable proposition of our products/services. - Market Analysis: Stay updated on industry trends, market developments, and competitor activities to identify new business opportunities. - Collaboration: Work closely with the sales team and other departments to ensure a seamless sales cycle and alignment of departments to deliver sales orders. This will include organising product demonstrations and organising meetings with agendas for the Sales management team to attend and ensure follow up actions are adhered to. Qualifications: • Bachelor's degree in any field. • Excellent communication and interpersonal skills. • Self-organised with the ability to run multiple projects at once. • Goal-oriented with a drive to succeed in a sales environment. • Ability to work independently and as part of a team. • Proficiency in Microsoft Office suite and CRM software. • Self-motivated learner, able to learn quickly in a fast-paced environment. • Prior experience in sales or customer service is advantageous but not essential. We are more interested in your attitude and experience than your academic profile, and welcome applicants from a wide range of backgrounds. Benefits: • Competitive salary with commission/bonus structure. • Comprehensive training and development programs. • Opportunities for career advancement and progression. • Private health insurance subject to successful completion of probation (6 months) • Dynamic and supportive work environment with a focus on work-life balance. • Free fruit, snacks and discounted in-office healthy meals (and some less healthy ones!) • Exceptional learning opportunities. You will be part of a fast-growing scale-up with a dynamic team, with the opportunity to learn from a highly talented group of people. • The opportunity to travel internationally on a regular basis. • On-site parking Application Process: If you are a proactive and ambitious individual looking to launch your career in sales, we invite you to apply for the Graduate Sales Executive position at Boost Inc. Please submit your CV and a cover letter outlining your qualifications and why you are interested in joining our team. We look forward to hearing from you!
The job duties and responsibilities includes: · develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within customer services departments; · discusses customer responses with other managers with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users. Distributing duties to the rest of the team and checking on progress, including Checking of jobs, filing etc. Assigning new customers to Customer Service Representatives Reviewing of customer complaints and working with the Quality team to outline preventative action and ensure rolled out, identifying trends and action plans for reduction. Support for the rest of the team Attend production meetings, Management meetings, customer specific meetings Support Site Lead via reporting and day to day site activities Working closely with all other departments to ensure smooth and efficient running of the site Present at site audits where required As a Customer Service manager, the skills required are: · Ability to understand processes of dry-cleaning business quickly and effectively and strong competencies in dry cleaning business. · Excellent understanding of customer service management procedures in the relevant industry. · Proficient knowledge of inventory and inventory controls. · Outstanding communication skills, both written and verbal. · Outstanding leadership, organizational, multitasking, and problem-solving skills. · Available to work extended hours. · Proficiency with customer service management and policies · Excellent problem-solving skills and leadership qualities · Ability to deliver effective feedback, both written and verbal · Strong and disciplined leadership. To be able to demonstrate execution of rapid change-management programmes with high levels of people “complication and challenge.
An experienced and qualified Electrical Fitter with experience in running installation / service teams on-site is needed to join the team at this leading door installation and servicing company based in London on a full-time basis. This role is in London, so the relevant candidate will be working around London for a large percentage of the time, which could include the odd weekend. This includes travelling to the site, depending on the site location. This is an excellent opportunity to progress your career with a well-established company! About the Company We provide premium levels of after-sales and installation services to clients in a range of industries. We’ve been installing and servicing doors for past 3 years, and due to consistently high standards of work and customer service, We’ve built up a first-class reputation across sectors. About the Role You will work as a Site team member to provide a combination of installation, repairs, and servicing of various types of doors, including all associated hardware and components. You will be a part of the Servicing and Installation department and will report directly to the Managing Director. Much of their work requires the candidate to undergo a Security clearance, which will include background checks, references for the previous 3 years of employment, residential checks, medical and complete random Drugs and Alcohol checks. Key Responsibilities: •Install, service and maintain the range of doors, which can be NPSA (CPNI) rated. The range includes Sliding-folding, bi-fold doors, side-hinged doors and fire doors. All doors can be either mechanical or electrically operated •Provide an innovative and technically aware approach to problem-solving •Comply with all Health & Safety requirements. •Lead an on-site team of fitters to ensure the project is completed within the allocated time and to the high standards required •Ensure that all HSE and company paperwork is completed and returned to the office after the project has been completed •Ensure appropriate audits and checks are carried out on company equipment in line with relevant standards •Receive and put into action all written and verbal instructions as required •Train and supervise all team members to ensure they adhere to all safety documentation •examines drawings, specifications and wiring diagrams to determine the method and sequence of operations; •selects, cuts and lays wires and connects to sockets, plugs or terminals by crimping, soldering, brazing or bolting; •cuts, bends and installs electrical conduit; •assembles parts and sub-assemblies using hand tools and by brazing, riveting or welding; •installs electrical plant, machinery and other electrical fixtures and appliances such as fuse boxes, generators, light sockets etc.; •examines electrical plant or machinery, domestic appliances and other electrical assembly for faults using test equipment and replaces worn parts and faulty wiring. Required Experience: •Candidates must be able to demonstrate that they have experience in running Installation/service teams on-site and have SSSTS Card as a minimum •All Electricians Must be fully qualified up to 18th Edition as a minimum •All Engineers will be required to have CSCS Cards as a minimum, but all Supervisors will require SSSTS cards. (Company will pay for the upgrade for the right candidate) •The ability to read manufacturing or electrical drawings would also be essential Sounds interesting? send your CV for immediate consideration. Candidates with previous experience or job titles, including; Installation Electrician, Electrician, Electrical Inspection, Qualified Electrician, Electrical Testing, 18th Edition, Testing Electrician, Inspection Electrician, Electrical Tester, and Electrical Inspector may also be considered for this role
We're hiring a Housekeeping Supervisor to join our amazing team here at Omni Facilities Management Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World. We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Supervisor / Floor Supervisor who will not only be required to carry our supervisor duties within the housekeeping department but will also, be required to support with the following when required: Cleaning guests’ room when required Self-Check cleaned rooms Support Head Housekeepers when they are on leave or days off. Benefits from working with the company: Two weekly payments Up to 28 days paid holiday per year Permanent contract of employment Career progression on to our Management Programs & Flexible Learning Courses Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets Opportunity to work with great teams for an industry leader! Refer a friend scheme and earn £150 for each person you refer Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation) Desired profile: Experience as a Housekeeping Supervisor / Floor Supervisor Willingness to work Ability to work under pressure with strong organizational skills Confident, professional, and welcoming personality Duties: Participate in and carry out various housekeeping duties including room cleaning/public area cleaning/linen management/supervisor
Company: Fatzah Ltd Location: London Salary: £26000 - £28000 About the Company: Fatzah Ltd, a leading estate agency based in London, is seeking a highly organised, dynamic, and proactive Personal Assistant (PA) to provide comprehensive support to our Director. As the backbone of our executive team's daily operations, you will play a pivotal role in ensuring the smooth and efficient management of the Director's schedule, communications, and various administrative tasks. Key Responsibilities: Calendar Management: Schedule and coordinate meetings, appointments, and travel arrangements for the Director. Communication Handling: Manage and prioritise all incoming communications including phone calls, emails, and post. Document Preparation: Create, edit, and proofread business correspondence, reports, and presentations. Meeting Coordination: Prepare agendas, attend meetings, take detailed minutes, and follow up on action points. Confidentiality: Handle sensitive information with a high degree of discretion and confidentiality. Administrative Support: Provide general support to the Director, including filing, photocopying, data entry, and other administrative tasks as needed. Liaison with Other Departments: Act as the primary point of contact between the Director and other departments within the company. Special Projects: Assist with or lead special projects as assigned, including event planning, research, and analysis. Requirements: Proven experience as a Personal Assistant, Executive Assistant, or similar role. Exceptional organisational and time-management skills. Excellent verbal and written communication abilities. Proficiency in MS Office and other office management systems. Ability to handle confidential information with discretion.
Job Title: Civil and Commercial Litigation Fee Earner Job Description: We are in Urgent need Fee earner for our Civil/Commercial Litigation Department. This department, a testament to the firm's continual growth and adaptation to the dynamic legal landscape, is experiencing a remarkable upsurge in client engagements. Consequently, we are seeking to expand our team with the addition of a new Solicitor or Litigation Executive. This individual should possess a robust understanding and practical experience in civil/commercial litigation and debt-related matters, adhering to the legal frameworks of England and Wales. Our department's focus encompasses a diverse range of legal issues, including but not limited to: Residential Landlord-Tenant Disputes, primarily focusing on possession proceedings as per the Housing Act 1988 and subsequent amendments. Commercial Landlord-Tenant Disputes, involving the execution of forfeiture notices under the Law of Property Act 1925. Debt Recovery Actions and Proceedings, adhering to the Civil Procedure Rules and relevant case law. Breach of Contract matters, guided by established principles under English Contract Law. General Civil and Litigation Disputes, encompassing a wide range of civil law issues. Property Litigation and Contentious Probate Matters, requiring an intricate understanding of the Property Law and Probate Law respectively. The role we seek to fill entails a variety of responsibilities, including but not limited to: Initial consultations with prospective clients and the gathering of preliminary instructions. Collaboration with the supervising team to determine fee structures, followed by communicating fee estimates to clients. Conducting legal research and formulating a case strategy post-instruction. Drafting initial correspondences and formal letters to involved parties, articulating our clients' claims and positions. Preparation of witness statements to substantiate our clients’ claims. Drafting and filing court proceedings, ensuring compliance with the relevant procedural requirements. Management of evidence and disclosure processes, in line with the Civil Procedure Rules. Navigation of court directions and ensuring adherence to judicial guidelines. Participation in marketing and business development initiatives to further the department's reach and reputation. The successful candidate will benefit from supervision by the Head of the Department and administrative support from an Administrative Assistant. Job Type: Permanent Job Reference: KL Salary: £25,000-£30,000 Country: UK Town/City: Blackburn
Responsibilities: Oversee day-to-day office operations and administrative functions. Coordinate and manage office resources, including personnel, supplies, and equipment. Implement and maintain efficient office systems and procedures. Collaborate with department heads to ensure effective communication and workflow. Foster a positive and inclusive office culture. Requirements: Proven experience in office management within the security industry. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in office software and systems. Leadership qualities with a problem-solving mindset.
Due to the growth of the company, we are looking for an enthusiastic and skilled individual to join our busy team in our Stevenage head office in the role of Finance Assistant. The ideal candidate will hold at least an AAT Level 3 qualification (or equivalent). Reporting to the Finance Manager, this role encompasses a wide variety of tasks and includes management of both the purchase and sales ledgers, month end journals, assisting with management accounts reporting, preparing payroll and pension submissions, preparing VAT returns, liaising with HMRC and other ad-hoc financial reporting as required. You will be required to liaise with vendors and clients to settle balances owed. You will be expected to contribute to the continued improvement and success of the company by developing our industry contacts and identifying new opportunities for the company. Working with members of different departments to pass on knowledge and skills to others as well as identify process and procedural improvements that will benefit the company as a whole. You may be required to undertake some ad-hoc administrative tasks as required. To succeed in this role you must be friendly, approachable and an excellent communicator with an eye for detail. The ability to manage complex requirements to tight timescales and to prioritise and organise your own workload is essential. You must have an in-depth knowledge of Xero accounting software and at least 2 years’ experience working in a busy finance department. Normal working hours are Monday to Friday 9am to 6pm. Due to the nature of our industry a flexible approach to working hours and the possibility of some evening/weekend work may be required. A full UK driving licence would be beneficial. This is a fantastic opportunity for the right person to join a fun and friendly team in an exciting and challenging industry. We believe in growing the skills of all of our staff and offer opportunities to develop new and existing skills.
As a Customer Services Manager, the work duties includes: 1. Help to build good customer relations. 2. improve customer service experience, create engaged customers and facilitate organic growth; 3. Training and managing customer service assistants and representatives; 4. Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs; 5. Establishing customer service policies and procedures; 6. Staying updated on developments in the customer services field; 7. Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback 8. Develops and implements policies and procedures to deal effectively with customer requirements and complaints; 9. Discuss customer responses with other colleagues with a view to improving the product or service provided; 10. plans and co-ordinates the operations of help and advisory services to provide support for customers and users; 11. Taking ownership of customers issues and following problems through to resolution; Keep accurate records and document customer service actions and discussions; Control resources and utilise assets to achieve qualitative and quantitative targets; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Coordinates with sales department to incorporate plans to increase customer satisfaction; Maintain confidentiality regarding personnel information and customer financial data by keeping sensitive documents private and secure; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers; Produce written information for customers, often involving the use of computer packages and software; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Key Skills involves: · Proven working experience as a Customer Service Manager; · Experience in providing customer service support; · Excellent knowledge of management methods and techniques; · Strong leadership skills to work with people within the organisation with different skills; · Proficiency in English and other languages; · Working knowledge of customer service software, databases and tools; · Awareness of industry’s latest technology trends and applications; · Ability to think strategically and to lead; · Strong client-facing and communication skills; · Advanced troubleshooting and multi-tasking skills; · Customer service orientation; Managing a team of customer service staff; Handling face-to-face enquiries from customers; Dealing with customers who are upset or angry may be stressful; Communication and Excellent IT skills; Creative thinking, to be able to come up with new ideas to improve customer service standards.
As an office manager, you'll need to: Use a range of software, including email, spread sheets and databases, to ensure the efficient running of the office Organize office operations and procedures Coordinate with IT department on all office equipment Ensure that all items are invoiced and paid on time Manage contract and price negotiations with office vendors, service providers and office lease Manage office G&A budget, ensure accurate and timely reporting Provide general support to visitors Assist in the on boarding process for new hires manage online and paper filing systems develop and implement new administrative systems, such as record management record office expenditure and manage the budget organise the office layout and maintain supplies of stationery and equipment maintain the condition of the office and arrange for necessary repairs organise and chair meetings with staff - in lower-paid roles this may include typing the agenda and taking minutes, but senior managers usually have an administrative assistant to do this ensure adequate staff levels to cover for absences and peaks in workload, often by using temping agencies delegate work to staff and manage their workload and output promote staff development and training implement and promote equality and diversity policy write reports for senior management and deliver presentations respond to customer enquiries and complaints review and update health and safety policies and ensure they're observed check that data protection laws are being adhered to in relation to the storage of data, and review and update policies arrange regular testing for electrical equipment and safety devices attend conferences and training manage social media for your organisation OFFICE MANAGER Key Skills involves: Excellent time management, initiative and approachability Ability to multi-tasking and prioritise work Excellent organisational and time-management skills Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational and planning skills in a fast-paced environment A creative mind with an ability to suggest improvements knowledge of Microsoft Office(Word, PowerPoint, Excel, Outlook) and other commonly used office packages is must required strong IT and typing skills the ability to prioritise tasks and work under pressure good team working skills and the confidence to lead and motivate a team the ability to manage your workload and supervise others concurrently excellent interpersonal, oral and written communication skills, with the ability to converse at senior and board level negotiation and relationship-building skills attention to detail flexibility and adaptability to changing workloads a problem-solving approach to work project management skills a familiarity with legislation in the areas of employment, equality and diversity, and data protection - this is useful, but not essential. Qualification Seeking: There is no educational requirement for this job. However, if the potential employee possesses any certificate or diploma or equivalent qualification in a subject such aseconomics and business can be beneficial; although entry with other academic qualifications and/or significant relevant experience is possible. 2-3 years of experience in the relevant field is compulsory.