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Job Opportunity: German-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria) We are currently hiring German-speaking professionals for fully remote positions based in Portugal, Greece, or Bulgaria. This is an excellent opportunity to launch or grow your international career with full relocation support, a stable income, and great working conditions all from the comfort of your home. Key Details: • Languages: German (C1+ or higher) and English (B2+), • Location: Anywhere in Portugal, Greece, or Bulgaria (EU passport required), • Work Type: Permanent, full-time remote contract, • Monthly Salary: 1,700-2,400euro net (12-month salary), • Relocation Support: Includes flight, hotel accommodation for 46 weeks, and assistance with securing long-term housing, • Home Office Setup: Computer and Wi-Fi connection provided, • Housing Costs: A fully furnished 40 m² apartment costs approx. 250400/month depending on the location, • Additional Option: Some roles offer fully paid accommodation (including utilities) Benefits: • Paid training, • Medical and personal insurance, • International work environment, • Opportunities for career development Open Roles: • Content Moderator: Monitor and ensure safe, high-quality online content, • Customer Support & Marketing: Help customers via phone, email, or chat Important: These roles are available only to EU passport holders. Interested? Contact me for more details or to apply: _ WhatsApp: +39 334 619 6398

Planned Heating and Renewables Electrical Engineer Based in Norwich, but travel required throughout Norfolk and North Suffolk Full time, 40 hours a week, Monday – Friday Starting Salary at £42,672 per annum, with future progression opportunities to £45,272, plus company vehicle and call out opportunities Permanent Contract About the role We have an exciting opportunity for a Planned Heating and Renewables Electrical Engineer to join our team. The role plays a vital role in carrying out wiring and fault finding of Gas and Renewable Heating (including new boiler external controls wiring and installations) are carried out effectively and efficiently to a satisfactory standard and in line with regulations. Some of the main duties of the role will include: • To carry outwiring and fault finding of Gas and Renewable Heating systems (including new boiler external controls wiring and installations, Combi boiler, S & Y plan heating systems)., • To provide emergency cover for other Electrical related repairs and installations works across responsive repairs, empty homes and planned works (including Aids and Adaptations), • To deal with tenant enquiries, to ensure works are completed to a high standard and in line with regulations to maximise first time fix and reduce call backs and service complaints., • To be involved in the call out rota in providing out of hours service to our residents on a rotational basis. For full details on the role, please see the job description . About You The successful candidate will be proactive, motivated and enthusiastic in providing an excellent service and able to use their own initiative on a daily basis. The ideal candidate will be confident in their ability to problem solve with the ability to fault find with an extensive level of knowledge on Gas and Renewable systems including Air Source Heat Pumps. We are looking for someone that is fully qualified and has: • City and Guilds Electrical Installations NVQ Level 3 2357., • City and Guilds 5357 including AM2S apprenticeship., • City and Guilds 2360 - Part 1 and Part 2., • City and Guilds 2330 Levels 2 and 3., • City and Guilds 2382 (18th Edition of the Wiring Regulations)., • AM2 depending on qualification period., • City & Guilds 2391 – Inspection and testing - Desirable, • Renewable heating qualifications, including ASHP, UHWS, accredited qualifications to BPEC level or equivalent is desirable. A driving licence is an essential requirement of this role as travel throughout Norfolk and North Suffolk is required. All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description. About Us Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. As the role require attendance at Broadland premises candidates must live within a 45-minute commute of our Norwich Office (NR1 1HU). Full details can be discussed at the interview process. We offer staff many great benefits such as: • Enhanced annual leave starting from 22 days, plus a day off for your Birthday, a Volunteering Day and a Personal day, • Generous contributory pension scheme, • Access to an Employee Assistance Programme to support you when you need it, • Health Cash Plan – claiming for things such as Eye Test and Prescriptions as well as many other wellness and money saving perks, • Company Vehicle provided for business use, • Uniform, PPE and Power tools all provided, • Lots of Training Opportunities, • And many more – Please see our Benefits Document available on our website! For full details or to apply, please visit our website: or if you have any queries relating to the role, please contact our recruitment line on and leave a message or email Closing date: midnight on Sunday 28 June 2026

HR Assistant Hybrid Homeworking with office base in Norwich Part time, 25 hours a week; working pattern to be agreed but must include Tuesdays and Wednesdays. Starting salary at £19,450 with progression opportunities to £20,691 per annum (pro rata’d based on 25 hours per week), subject to satisfactory performance Permanent About the role We are looking for an enthusiastic, organised and proactive individual to join our HR team to provide a full HR administrative support service. Being one of the main points of contact for HR, they will help deal with employee enquiries covering anything from leave to benefits. The role will also involve: • Coordinating recruitment campaigns, • Handling the majority of employee documentation requirements, including contracts, contract variations, monthly payroll administration and terminations., • Providing comprehensive administrative support to the entire HR Team. For full details on the role, please see the job description . About You You will have at least one years’ experience of working in an HR Administrative role, have a minimum of GCSE passes in English and Maths to ensure that you can complete well written documents and calculate leave / benefits, and will hold a full driving licence. You will have the ability to work collaboratively as appropriate for the benefit of the business and be able to form strong networks with peers & other functions. You will also have a strong digital competence and always use seek to use these skills to improve processes. You will be comfortable working in a fast paced environment and have experience of multi-tasking. Excellent organisation skills and a keen eye for detail are a must. All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description. About Us Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Associations to work for in the UK and feature in the top 50 organisations to work for in the East of England. Our team are provided with the tools to work from home as well as supportive and flexible understanding of the challenges this sometimes presents. We are a Hybrid Homeworking employer - with a 60% home and 40% office split. As the role requires attendance at Broadland premises, candidates must live within a 75-minute commute of their office location (Norwich, NR2 2PL). Full details can be discussed at the interview process. We offer staff many great benefits such as: • Enhanced annual leave starting from 22 days (pro rata), plus a day off for your Birthday, a Volunteering Day and a Personal day., • Generous contributory pension scheme., • Access to an Employee Assistance Programme to support you when you need it!, • Health Cash Plan – claiming for things such as Eye Test and Prescriptions as well as many other wellness and money saving perks., • Utilities Allowance to support Hybrid Home Workers., • Lots of Training Opportunities!, • And many more – Please see our Benefits Document available on our website! For full details or to apply, please visit our website: or contact our recruitment line on and leave a message if you have any queries. Closing date: Midnight on Sunday, 21 June 2026. Interview date: TBC

Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients We are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers. Overview of Role: The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction. Key Responsibilities: • Carry out service and maintenance works on a variety of domestic properties across the region., • Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards., • Communicate updates and progress of work, completing the required paperwork electronically and manually., • Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work., • To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.Key Attributes & Requirements:, • Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1., • Out of Hours evening and weekend cover on a rota basis is required as part of this role, • A friendly and professional attitude to build strong relationships with clients & tenants, • It is important that we complete all the appropriate criminal and reference checks before you start working with us.Working hours: We are committed to providing a flexible work pattern and enhanced pay rates: • 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs, • 4 days per week (working days to be agreed 8am to 7pm 40 hrs with a shift enhancement of up to £4160 per annum, • 5 days per week (Mon - Fri) 8am to 5.30pm - 42.5 hrs with a shift enhancement of up to £2749 per annum1 hour for lunch daily, call out rota to go on doing evenings & weekend work. What We Offer: • Company vehicle and fuel card, • Bonuses and enhanced payment options, • Support provided for professional qualifications, • Employee wellbeing programme, occupational health support, telephone support- counselling for staff, • Service level awarded annual leave, • Enhanced maternity & paternity packages, • Dental/Healthcare cash plan, • Cycle to Work Scheme, • Electric Vehicle Leasing Scheme, • Gender & Equality Working Group, • Sureserve Academy- a platform for development, career progression, • Employee Voice programme, • Social activities for all of our Teams, • Sureserve Legends- celebrating the fantastic ways in which our employees live our values.Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK. JTRA1_UKTJ

Job Opportunity: Danish-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria) We are currently hiring Danish-speaking professionals for fully remote positions based in Portugal, Greece, or Bulgaria. This is a great chance to begin or advance your international career with full relocation support, a stable income, and excellent working conditions all while working from home. Key Details: • Languages: Danish (C1+ or higher) and English (B2+), • Location: Anywhere in Portugal, Greece, or Bulgaria (EU passport required), • Work Type: Permanent, full-time remote contract, • Monthly Salary: 1,700-2,400euro net (12-month salary), • Signing Bonus: 5000euro (depending on the project, • Relocation Support: Includes flight, hotel accommodation for 46 weeks, and help with finding long-term housing, • Home Office Setup: Computer and Wi-Fi connection provided, • Housing Costs: A fully furnished 40 m² apartment costs approximately 250-400euro/month depending on the location, • Also Available roles with room fully paid by the company (with bills and all) Benefits: • Paid training, • Medical and personal insurance, • International work environment, • Career growth opportunities Open Roles: • Content Moderator: Review and ensure safe, high-quality online content, • Customer Support & Marketing: Assist customers via phone, email, or chat Important: These roles are available only to EU passport holders. Interested? Contact me for more information or to apply: _ WhatsApp: +39 334 619 6398

Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients We are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers. Overview of Role: The primary responsibility of the Dual Fuel Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction. Key Responsibilities: • Carry out service and maintenance works on a variety of domestic properties across the region., • Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards., • Communicate updates and progress of work, completing the required paperwork electronically and manually., • Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work., • To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.Key Attributes & Requirements:, • Gas & oil qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1., • Out of Hours evening and weekend cover on a rota basis is required as part of this role, • A friendly and professional attitude to build strong relationships with clients & tenants, • It is important that we complete all the appropriate criminal and reference checks before you start working with us.Working hours are: We are committed to providing a flexible work pattern and enhanced pay rates: • 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs, • 4 days per week (working days to be agreed 8am to 7pm 40 hrs with a shift enhancement of up to £4160 per annum, • 5 days per week (Mon - Fri) 8am to 5.30pm - 42.5 hrs with a shift enhancement of up to £2749 per annum1 hour for lunch daily, call out rota to go on doing evenings & weekend work. What We Offer: • Company vehicle and fuel card, • Bonuses and enhanced payment options, • Support provided for professional qualifications, • Employee wellbeing programme, occupational health support, telephone support- counselling for staff, • Service level awarded annual leave, • Enhanced maternity & paternity packages, • Dental/Healthcare cash plan, • Cycle to Work Scheme, • Electric Vehicle Leasing Scheme, • Gender & Equality Working Group, • Sureserve Academy- a platform for development, career progression, • Employee Voice programme, • Social activities for all of our Teams, • Sureserve Legends- celebrating the fantastic ways in which our employees live our values.Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK. JTRA1_UKTJ

Join our friendly, supportive and inclusive team at Beauchamp House to help us make a real difference in the lives of our residents. Care Team Leader Chedgrave £15.75 (Nights) + enhancements + paid sickness scheme 33 average hours per week + opportunity for additional hours Are you an experienced Care professional looking to develop your career? Come and work for Norfolks largest care provider. We offer fully funded accredited courses, excellent career progression, and job satisfaction from giving back to your community and improving peoples lives. Please note that Norse Group are currently unable to provide sponsorship. A day in the life: You will build strong relationships with your colleagues and community health and social care professionals. With a natural ability and initiative to lead and motivate others, you will work closely with the home managers, supporting the day-to-day supervision of staff and overseeing the care provided. Providing compassionate care is at the heart of everything we do, so it will be vital that you set an example through your delivery of high-quality, person-centred care. You will champion our residents independence using your expertise to provide creative solutions that empower them to make informed choices in line with their person-centred care plan. We believe the best way for you to discover what its like working with us is to hear from our current colleagues, to find out more, please click here. About you: We are looking for people who passionate about supporting others by providing exemplary care and who share our core values: We care completely. We collaborate proactively. We act with integrity. We pursue better. We make it happen. We will be looking for you to demonstrate these at the interview stage! To learn more about our core values, please click here. We also want you to demonstrate previous experience in a similar role, such as in care, supported housing, or health settings. About Beauchamp House : Beauchamp House is our residential care home in the village of Chedgrave, near Loddon in South Norfolk. The home provides short-term and full-time care and support, including specialist care and support for people living with dementia. Why work for Norse Care? We value the contribution that everyone at Norse Care makes to improving peoples lives. Its important to us that we give you the confidence and knowledge to perform your role to the best of your ability. We provide access to award-winning training, so our service users get the best care, and you have the tools for fantastic self-development, giving you ownership of your career. We want you to succeed! We understand that working in care can be rewarding but also challenging, so your wellbeing is important to us. From day one, you will have access to a wide range of benefits alongside a great reward package including weekend working enhancements, access to a Blue Light Card, physiotherapy and chiropractor treatment, and more. For a complete list of what we offer, please visit our website. Our core values are at the heart of everything we do. We expect all our colleagues to share our vision and values. An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Due to the high number of applications we receive for our vacancies, if you do not hear from us within two weeks of the date you apply, please assume that your application has been unsuccessful. We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination. TPBN1_UKTJ

Job advert for front end groundwork gang in Norwich on CV Library Construction Front End Groundwork Gang Required Norwich, Norfolk — Housing Development Norwich, NorfolkFull TimeHousing Front EndStart Monday Immediate start — Monday — experienced gangs only Positions available 360 Excavator Operator / Ganger x1 — Gang lead Groundworker with Dumper x2 — CPCS / NPORS dumper ticket required Requirements • Proven experience onhousing front endgroundworks (drainage, foundations, footpaths, kerbing), • 360 operator must hold a validCPCS / NPORS blue cardand have ganger / gang lead experience, • Groundworkers must hold a validdumper ticket(CPCS or NPORS), • Own toolsessential — all trades tools to be provided by applicant, • ValidCSCS cardrequired for all positions, • Ability to work as part of a close-knit, self-sufficient gang, • Reliable, punctual and safety-conscious CIS or Ltd accepted · References required

Job advert for front end groundwork gang in Norwich on CV Library Construction Front End Groundwork Gang Required Norwich, Norfolk — Housing Development Norwich, NorfolkFull TimeHousing Front EndStart Monday Immediate start — Monday — experienced gangs only Positions available 360 Excavator Operator / Ganger x1 — Gang lead Groundworker with Dumper x2 — CPCS / NPORS dumper ticket required Requirements • Proven experience onhousing front endgroundworks (drainage, foundations, footpaths, kerbing), • 360 operator must hold a validCPCS / NPORS blue cardand have ganger / gang lead experience, • Groundworkers must hold a validdumper ticket(CPCS or NPORS), • Own toolsessential — all trades tools to be provided by applicant, • ValidCSCS cardrequired for all positions, • Ability to work as part of a close-knit, self-sufficient gang, • Reliable, punctual and safety-conscious CIS or Ltd accepted · References required

Housing Solutions Officer - Early Intervention & Prevention Specialist We are excited to announce this opportunity to join our Housing Team as a Housing Solutions Officer- Prevention. This role is designed to prevent homelessness at the earliest opportunity and will involve proactively engaging with customers who may be at risk of becoming homeless, providing targeted outreach work to those facing future homelessness. This will be achieved by working with a range of external partners and working across teams within the Council. Key Responsibilities To identify where applicants may become homeless or threatened with homelessness and be owed statutory duties under homeless legislation in the future. To provide positive interventions to customers at risk of homelessness and who lack the support or skills to prevent their situation worsening, using data to identify and target those most at risk. To collaborate effectively with partner agencies, landlord and letting agencies. To make effective preventative services and tools available to help prevent homelessness and crisis from arising. To appropriately refer customers for casework provided by our Housing Solutions Officers. To improve awareness and public knowledge of benefits, homelessness, housing shortages and issues in the area.Qualifications & Experience Demonstrable experience of working collaboratively with a range of professionals. Knowledge of the housing market, housing issues and the options and support available to resolve housing problems. Excellent communication skills with the ability to adapt communication style to different audience. Excellent organisation skills, managing own workload and ensuing the delivery of key priorities. Ability to build effective relationships built on trust. Creativity and tenacity to find innovative solutions to complex problems.Closing Date: Sunday 5th July 2026 Interview Date: To be confirmed Why Work With Us We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service

Our client who is one of the largest in the industry are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems. Experienced Gas Engineer Our client is a trusted partner to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service they are set up to be a trusted partner for now and the future. We are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers. Overview of Role: The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction. Key Responsibilities: Carry out service and maintenance works on a variety of domestic properties across the region. Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards. Communicate updates and progress of work, completing the required paperwork electronically and manually. Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work. To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements. Key Attributes & Requirements: Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1. Out of Hours evening and weekend cover on a rota basis is required as part of this role A friendly and professional attitude to build strong relationships with clients & tenants It is important that we complete all the appropriate criminal and reference checks before you start working with us.Working hours We are committed to providing a flexible work pattern and enhanced pay rates: 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs 4 days per week (working days to be agreed 8am to 7pm 40 hrs with a shift enhancement of up to £4160 per annum 5 days per week (Mon - Fri) 8am to 5.30pm - 42.5 hrs with a shift enhancement of up to £2749 per annum 1 hour for lunch daily, call out rota to go on doing evenings & weekend work. What We Offer: Company vehicle and fuel card Uniform & mobile device Support provided for professional qualifications Employee wellbeing programme, occupational health support, telephone support- counselling for staff Service level awarded annual leave Enhanced maternity & paternity packages Dental/Healthcare cash plan Cycle to Work Scheme Electric Vehicle Leasing Scheme Gender & Equality Working Group A platform for development, career progression Employee Voice programme Social activities for all of the Teams Role Heating Engineer Locations Norwich Yearly salary £42,000 - £48,160 Employment type Full-time IDN1 Please call or send a CV to apply

Electrician Location: Long Stratton (covering approximately a 30-mile radius across Norfolk) Salary: £40,509.90 per annum Contract: Permanent, Full-Time Start Date: ASAP About the Role We are currently recruiting for a skilled Electrician to join a well-established organisation managing a large residential housing portfolio across Norfolk. This is a permanent, full-time opportunity working across approximately (phone number removed) properties. The role involves carrying out a variety of electrical works within domestic properties, ensuring all tasks are completed safely, efficiently, and to a high standard. Key Responsibilities Carry out electrical repairs, maintenance, and installations across residential housing stock Diagnose faults and complete remedial works efficiently Ensure full compliance with current electrical regulations and safety standards Conduct inspections, testing, and certification where required Deliver high-quality customer service within occupied properties Maintain accurate records of all work completed Adhere to all health & safety procedures Call-Out Requirements Participation in an on-call rota (1 week in every 8) £150 standby payment per call-out week Time and a half paid for any call-outs attended Requirements Fully qualified Electrician (NVQ Level 3 or equivalent) 18th Edition Wiring Regulations (essential) Testing & Inspection qualification (preferred) Experience working within domestic/residential environments Full UK driving licence Strong understanding of health & safety practices Good communication and customer service skills What's on Offer Competitive salary of £40,509.90 per annum Company van provided Tools supplied Stable, permanent employment Structured call-out rota with additional earning potential Recruitment Process In-person interview process Immediate start available for the successful candidate

Electrician (Company Van Included) Location: Around Norwich Salary: £40,509.90 per year Hours: 37 hours per week Contract: Full-time, Permanent DBS: Basic Disclosure required The Role We are currently recruiting for a qualified Electrician to carry out electrical maintenance and improvement works across residential properties in and around the Norwich area. This is a permanent position offering stable, long-term work within domestic properties. A company van is provided with the role, along with tools and equipment. The employer is also happy to support the successful candidate in gaining their 2391 Testing & Inspection qualification. Main Duties & Responsibilities Undertake all electrical works including maintenance, modernisation, improvements and remedial works across properties. Complete rewires, kitchen and bathroom upgrades, wiring, connection and commissioning of heating fuel systems. Ensure all jobs are correctly closed down via a mobile device upon completion. Take responsibility for company equipment including van stock, tools, vehicle and materials. Participate in the out-of-hours call-out rota as required. Maintain high safety standards to ensure the security of tenants and properties. Work in both occupied and void properties, including confined spaces such as roof voids. Essential Qualifications & Certification Applicants must have: NVQ Level 2 in Electrical Installation AM2 qualification 18th Edition BS7671 (preferred) Full UK Driving Licence The company will support the successful candidate in obtaining the City & Guilds 2391 Testing & Inspection qualification if not already held. Experience Required Background in domestic electrical works Experience in both occupied and unoccupied properties preferred Basic competence in testing and inspecting installations Skills & Attributes Ability to work independently and as part of a team Strong time management and ability to meet deadlines Confident using mobile devices and digital job systems Good communication and interpersonal skills Comfortable working in confined spaces and varying weather conditions What’s On Offer Salary between £39,140 and £42,000 per annum Company van provided for work use Tools and equipment supplied 37-hour working week Long-term opportunity within a reputable housing provider Overtime and call-out rota available Training support including 2391 qualification If you are interested or would like to discuss this opportunity further, please contact: Zach Jordan (url removed) (phone number removed)

Service Charges & Rent Manager Location: Long Stratton, Norwich, Norfolk Salary: £49,680 per annum We have an exciting opportunity for a Service Charges & Rent Manager to be operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages. Key Responsibilities Include: Develop, implement, and manage the annual service charge budgets for all properties within the Housing Association’s portfolio, ensuring accuracy and transparency. Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs. Ensure that service charge, estate-based charges and utility billing arrangements comply with the relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation. Provide clear and transparent communication to residents regarding service charge billing, including responding to queries and explaining charges in an understandable manner. Work closely with contractors, suppliers, and internal teams to support the teams that manage the contracts to ensure that services provided to residents (e.g., cleaning, maintenance, grounds maintenance) are delivered as per the agreed terms and conditions. Lead on the implementation of new systems, tools, or technologies to improve service charge management and resident satisfaction. Deliver a high standard of customer service ensuring customer outcomes are effectively delivered. For a full list of responsibilities please see the attached Role Profile Our Ideal Candidate Will Have: Educations and Qualifications: Degree level or equivalent relevant professional qualification or qualified by experience (E). Evidence of continued professional development (E) Have or are working towards a Chartered Institute of Housing (CIH) Level 3 or above, or similar (D). Experience: Demonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Understanding of welfare benefits. Extensive experience in operational management and leading a customer facing team. A track record of customer excellence and performance against KPI’s Experience of change management and being and subject matter expert for changes in software and systems. Experience of working within a customer-focused environment and handling challenging customer interactions. Knowledge of housing management software and systems used to manage service charge billing and reporting. Experience of modifying and maintaining policy and procedures. Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards. Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations. Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans. Experience in leading customer facing teams and a history of customer excellence & performance against KPI’s. Experience of interpreting law and housing legislation as it related to rents, service charge, leasehold management and managing agents to ensure compliance and effective service delivery. Extensive stakeholder management of both internal and external stakeholders. Skills, Knowledge and Abilities: Strong knowledge of government policy, legislation, regulations, in relation to service charges, rents and best practice Strong knowledge of leases, tenancies, legislation, and case law in relation to service charges, sinking funds and rents. Knowledge of developing IT systems for managing service charges & rents. Strong knowledge of the Landlord and Tenant Act 1985 & Housing Acts. Knowledge of the Regulator of Social Housing’s Consumer Standards (2024) and pending leasehold, shared ownership, and freehold charges reforms. Coaching and leadership skills to enable a team to develop to achieve its full potential. Exceptional ability to translate complex financial concepts into "plain English" for diverse stakeholders, colleagues, and residents. Exceptional customer service skills with a commitment to resolving complex enquiries efficiently and effectively. Strong customer service skills, with a focus on resolving queries and complaints in a timely and professional manner. Strong skills in financial modelling, budgeting, and forecasting Proficiency in using data and insights to drive personalisation transparency, and service improvements. Personal Attributes: Coaching and leadership skills to enable a team to develop to achieve its full potential. Adopts a collaborative approach and excels in building and maintaining strong stakeholder relationships internally and externally. Strong analytical and problem-solving skills, with the ability to interpret financial data and identify trends or issues. Skilled in gathering and leveraging customer feedback to drive continuous improvements. Exceptional organisational and time-management skills, with the ability to manage competing priorities effectively. High level of attention to detail and accuracy in financial and service charge calculations. Excellent interpersonal and negotiation skills, with the ability to build relationships with internal teams, contractors, and residents. Proficient in Microsoft Office, particularly Excel, and housing management software systems. A proactive approach to continuous improvement and process development. This role may require occasional travel to different properties and meetings across the Housing Association’s portfolio. A flexible approach to work may be required during peak times (e.g., annual rent and charge notifications, year-end service charge reconciliation). Please note this role is subject to a Basic Disclosure and Barring Service check Closing date: 14th June 2026 (00:00) Shortlist date: 15th June 2026 Interview date: TBC

Income Recovery Assistant Agile Hybrid Homeworking with office base in Norwich Part time, 18 hours per week (Tuesday to Thursday) Starting Salary at £13,148 per annum (pro rata), with future progression opportunities to £13,987 (pro rata). 12 Month Contract About the role We have an exciting opportunity for an Income Recovery Assistant to join our hard-working team. This role plays a key part in the success of Broadland Housing Association, supporting our Income Recovery Team as well as collecting and processing former tenant accounts, sundry debtors and all other aspects of income recovery / collection. Some of the main duties of the role will be: Providing administrative support to the Income Recovery Team. Assist with maximising rental income and minimising rent loss. Managing former tenant arrears balances and collection of outstanding debts owed to Broadland Housing Association. For full details on the role, please see the job description . About you We are looking for an enthusiastic and motivated individual, with a positive and can-do attitude, who is organised and able to prioritise with minimal supervision. The ideal candidate will have a minimum of 5 GCSE’s (Grade C / Level 4) or equivalent in Mathematics and English, an understanding of Housing Benefit, Universal Credit and other benefit payments. A strong administration background with experience of using Microsoft packages is essential as well as communicating with internal and external customers. A driving licence would be beneficial as travel may be required. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check. All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description. About Us Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. Our team are provided with the digital tools to work from home as well as a supportive and flexible understanding of the challenges this sometimes presents. We are a Hybrid Homeworking employer - with a 60/40 split (60% home/up to 40% office). As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich). Full details can be discussed at the interview process. We offer staff many great benefits such as: Enhanced annual leave starting from 22 days, increasing each service year up to a maximum of 27 days per annum, plus a day off for your Birthday, a Volunteering Day and a Personal day! Generous contributory pension scheme! Access to an Employee Assistance Programme to support you when you need it! Health Cash Plan – claiming for things such as Eye Test and Prescriptions as well as many other wellness and money saving perks! Opportunity for an Annual Bonus Lots of Training Opportunities! And many more – Please see our Benefits Document available on our website! For full details or to apply, please visit our website: https://www.broadlandgroup.org/about-us/work-for-us/current-vacancies/ or contact our recruitment line on 01603 750109 and leave a message or email recruitment@broadlandgroup.org and we will get back to you. Closing date: Midnight on Tuesday, 30 June 2026