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Complaints Handler - Remote Banking & Financial Services Salary: From £30,000 per annum Location: Fully Remote - Work from Home from Day One Hours: Full-time (40 hours), shifts between 8am-8pm, Monday-Saturday Start Dates: Multiple intakes from June onwards Why Join? This is an excellent opportunity to join a Great Place to Work UK (2025) recognised organisation that is committed to delivering outstanding customer experiences. You will be part of a supportive and high-performing team within a growing financial services environment, with genuine opportunities for development and progression. About the Role As a Complaints Handler, you will take ownership of customer concerns, managing and resolving complex and regulated complaints with professionalism, empathy, and efficiency. This is a fast-paced and rewarding role where you will be responsible for making fair, well-reasoned decisions and ensuring customers receive clear and effective communication throughout. Key Responsibilities Investigate and resolve customer complaints within agreed SLAs and deadlines Handle complex and regulated cases with accuracy and attention to detail Communicate clearly with customers via telephone and written correspondence Produce high-quality case notes, reports, and documentation Work within compliance frameworks and identify any risks or non-compliance Collaborate with colleagues and wider teams to achieve the best outcomes Manage a varied caseload while meeting productivity and quality targets What We're Looking For Minimum 12 months' complaints handling experience within a UK FCA-regulated financial services environment Strong written and verbal communication skills Ability to manage workload effectively and meet deadlines Confident handling of objections and challenging conversations Adaptable and comfortable working in a fast-paced environment Personal Attributes Strong focus on delivering excellent customer service Ability to remain calm under pressure and make logical decisions High attention to detail and organisational skills Team player with a proactive and solution-focused approach Training & Background Checks Training: 2 weeks initial training followed by 2 weeks in a supported "Grad Bay" Pre-employment checks include: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any additional relevant checks This is a great opportunity for someone looking to build or further their career within financial services while working in a fully remote environment. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail. Lloyds complaints role

We’re hiring a hunter to sell merchant acquiring / card payments into UK SMBs (hospitality, retail, services).You’ll own your pipeline end to end: sourcing leads, pitching merchants, closing deals, and building your own book of business.You can work fully remote, with encouragement to get out me

A multifaceted role with a high degree of responsibility and a broad spectrum of opportunities. Time to support charities and give back to your community. Represent the brand at industry events, networking opportunities, and client meetings.

One day could find you supporting the Store Manager with sorting out deliveries, placing orders or dealing with customer queries. Aldi is an equal opportunities employer. Do you want to run your own store one day? We’re big on Career Progression opportunities!.

Summary of the Role and Key Responsibilities.

Responsible for market development and new customer development of energy storage products on the power grid side, industrial and commercial energy storage, ships, automobiles, etc;.Responsible for establishing and maintaining customer relationships within the jurisdiction, analyzing and planning th

It is through our hands-on approach, and deep knowledge that we are proud to claim some of the world’s most well-known companies, across a wide variety of industries as long-term client partners. Manage full API lifecycle — versioning, documentation (Swagger/OpenAPI), deprecation, and rollout st

A global investment management fund (~$10 billion AUM) is looking for a Python Developer to help them build and maintain a research environment that facilitates diversified systematic strategies in the commodities space. With the title of Quant Developer, some responsibilities include:. Familiarity

It is through our hands-on approach, and deep knowledge that we are proud to claim some of the world’s most well-known companies, across a wide variety of industries as long-term client partners. Strong proficiency in Python and common ML / data science libraries such as scikit-learn, pandas, NumP

Exposure to client facing or resident liaison responsibilities.

You will analyse trading patterns, identify opportunities, and implement strategies to maximise performance. You will ensure the concession is maintained to an impeccable standard, overseeing visual presentation, stock management, deliveries, and inventory control. You will build strong relationship

Working autonomously, but with a wealth of support from the wider team, you’ll bring a role-model approach, a high level of professionalism and the desire to develop and constantly seek out new opportunities. As a top 20 NHS supplier ranking, and operations in more than 45 countries, we combine cl

Build and manage your own portfolio of clients and opportunities. Commercial awareness and ability to spot opportunities.

Personal qualities (the way you think and act). We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies

Your responsibilities will include three main areas:. Identify, develop and manage a client portfolio, identifying new business opportunities in the UK energy sector.

We’re partnering with a highly successful, fast-growing European design business operating at scale across personal care, electrical beauty categories, homeware and lifestyle. Support both personal care and homeware categories initially, with potential to specialise long-term. We are looking for s

Commercially astute, proactive, and highly self-motivated, with strong analytical and strategic thinking capabilities. Lead the identification, development, and execution of strategic business opportunities across the UK market. Manage large-scale opportunities from origination through to completion

CRM Strategy Lead → direction and priorities.

Identify commercial, regulatory and execution risks for base related activities and proactively identify mitigation strategies. Work closely with other Base Management team members and relevant stakeholders to ensure effective treatments are considered and active in base management activities. Commu

Account Manager - Plant & Equipment Hire.An established, Industry leading Plant hire business is looking for a commercially sharp Account Manager to take ownership of a £4m+ portfolio across groundworks, civils, and housebuilding clients.Owning and growing a £4m revenue portfolio.Managing key acco

Building a strong pipeline and converting opportunities into design wins. Proven success in business development and closing complex opportunities.

Implement strategies to increase sales and revenue across the network. Represent the business at industry events and networking opportunities. Identify and develop new partnerships and business opportunities.

Assist in identifying new leads, opportunities, and key customer contacts. Support product evaluations and ensure customer queries are followed up promptly.

Ability to manage multiple opportunities and priorities while tracking progress. You are energized by opportunities to facilitate contract negotiations, support customer engagement efforts, and contribute to a synergistic companywide approach. Identifies regional customer’s problems, key business

Strong public sector / national infrastructure experience (government, utilities, transport, energy, etc.

Are you a top-tier Protection Advisor tired of the outbound hustle? Are you spending more time chasing cold leads and fighting manual admin than actually helping families?.

Meet and exceed sales goals within the assigned zone by developing and implementing effective sales strategies. Implement sales initiatives and promotional activities in alignment with the company's overall strategy. Monitor and adjust strategies based on performance metrics and market conditions.

Strategic Sales Executive – Accountancy Solutions (Remote, UK).Commercial Sales | 14 across ADE.Ready to hit the road (and the numbers)? We’re looking for a driven, ambitious.UK businesses and accountancy practices.If you love autonomy, building trusted relationships, and closing high-value deal

Conduct detailed analysis of Business Impact Analysis (BIA) outputs to understand application criticality, recovery objectives and service interdependencies. Ensure recovery designs align with organisational priorities. Your responsibilities as the Solution Architect - Disaster Recovery & Resilience

Develop and execute market strategies, setting clear visions and priorities, and effectively communicating these with internal stakeholders and external partners. Proactively identify and evaluate new business opportunities within assigned advanced materials and chemicals markets. Build strong relat

Leveraging tech, data, and group capabilities to. Facilities management (multi-site, contract-led sales). Facilities Management, Real Estate, Property Services or similar B2B environments.

We’re hiring a hunter to sell merchant acquiring / card payments into UK SMBs (hospitality, retail, services).You’ll own your pipeline end to end: sourcing leads, pitching merchants, closing deals, and building your own book of business.You can work fully remote, with encouragement to get out me

Identify opportunities for account growth through upselling and cross-selling. Ability to manage multiple priorities effectively. Exposure to renewals, retention, or customer growth activities.

Support the company’s range of products as directed by management strategies. Pass on to the relevant BDM any leads or opportunities that may present themselves. Undertake other duties such as attendance at sales meetings, exhibitions, staff training etc.

High-value technical sales role across UK process manufacturing industries. Working across sectors including food & beverage, metals, paper and paint manufacturing, you'll identify opportunities, carry out site surveys, prepare tender documents, manage the sales process through to project delivery,

Data Centre Cooling Solutions Manager.Clear is partnered with a global OEM who are recruiting for an experienced Data Centre Cooling Solutions Manager based in the United Kingdom.Work for a specialist in manufacturing data centre cooling products across the globe, who is one of the biggest in their

Exceptional organizational and time-management abilities.

Identify, qualify, and pursue new business opportunities aligned with Unilink’s software portfolio.

You'll bring your product expertise to the Sales team to help close complex sales opportunities by cross-selling and pitching to our existing base of Revolut customers and prospects. Sharing knowledge to maximise opportunities in the pipeline.

We’re working on behalf of a major international grocery retailer to appoint a senior commercial leader into a high-profile Head of Buying position focused across General Merchandise and Non-Food categories. We’re particularly interested in speaking with senior retail buying and category profess

With inspiration drawn from gothic, metal, and counter-culture communities, the brand combines edgy aesthetics with mainstream appeal. The role involves creating engaging web content, supporting social media campaigns, developing content strategies, and maintaining consistent brand messaging. Experi

Lead in strategy development, creative ideation and will manage relationships with other interlinked agencies and stakeholders.

Relationship Manager – Specialist Property Finance | London or Manchester | Field‑Based.Are you a Relationship Manager who thrives in the specialist property finance market, building broker relationships and originating high‑quality transactions?.If you’re looking for a role where performanc

Opportunities for professional development and career progression.

Research industries and identify companies that may be suitable M&A candidates. We are a growing boutique mergers and acquisitions advisory firm specialising in advising founders, entrepreneurs and private companies on the sale of their businesses. Identify companies that may be considering a sale,

Collaborate with marketing, education, and clinical teams to identify business opportunities.

Exposure to account-based selling strategies. Identify and research target enterprise accounts across assigned territories and verticals. Knowledge of MEDDICC, BANT, or similar qualification methodologies.

This key role will see you use your data analytical and presentation skills to support the National Accounts Managers and Controllers across fresh produce ingredients and herb categories with grocery, retail accounts. This industry is fast-paced, rewarding, and full of opportunities.