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At RA Venues, we inspire great experiences at some of the UK’s leading cultural and heritage destinations. We celebrate great food and legendary service across our portfolio of clients. We are looking for a talented and experienced Sous Chef to join our team at this prestigious contract based in the heart of Bristol The Sous Chef will thrive in supporting the Head Chef to deliver exceptional food while ensuring the smooth operation of the kitchen. You will be passionate about food quality and presentation, maintaining high standards, and ensuring that all dishes are prepared and presented to perfection. You will be integral in leading the kitchen team, training and mentoring junior staff, and ensuring that operational efficiency and food safety standards are met. Key Responsibilities: • Supporting the Head Chef: Assist the Head Chef in all aspects of kitchen management, including menu creation, food preparation, and ensuring that kitchen operations run smoothly., • Team Leadership: Train, mentor, and supervise kitchen staff, ensuring high standards of food preparation and cleanliness., • Food Quality and Consistency: Ensure that every dish is prepared and presented according to the venue’s standards, maintaining consistency and quality at all times., • Stock Management: Assist in ordering, stock rotation, and inventory control, ensuring that stock levels are maintained and waste is minimised., • Health and Safety: Adhere to health, safety, and hygiene regulations to ensure the kitchen operates in a safe and clean environment., • Cost Control: Work with the Head Chef to ensure food costs are controlled and within budget, while maintaining the highest quality., • Customer Focused: Ensure that dishes meet client and customer expectations, adapting to special dietary requirements and requests as needed., • Operational Support: Take charge of the kitchen when the Head Chef is absent, ensuring the operation runs smoothly.Required Skills:, • Culinary Expertise: Proven experience in high-quality catering, ideally within a similar venue or setting, with a passion for creating exceptional dishes., • Leadership Skills: Ability to supervise and motivate a team of kitchen staff, ensuring a high level of performance., • Food Safety: A strong understanding of food hygiene and safety standards, with the ability to enforce them in the kitchen., • Team Collaboration: Ability to work well with both front-of-house and kitchen teams to deliver a seamless customer experience., • Organisational Skills: Strong attention to detail and the ability to manage multiple tasks in a fast-paced environment., • Adaptability: Flexibility to assist in all areas of the kitchen and respond to changing demands during service.Additional Traits:, • Passion for Food: A deep enthusiasm for culinary arts and delivering an exceptional dining experience., • Creativity: Ability to contribute to menu planning and innovation, keeping up to date with culinary trends. We reward your hard work with a comprehensive benefits package, including: • Contributory pension scheme, • Career development: Career Pathways and MyLearning programmes, • Healthcare: Digital GP access for you and your family, • Travel discounts: Savings with TUI, Expedia, Booking.com, and more, • Shopping discounts: On Tesco, Sainsbury’s, Morrisons, and others, • Cinema: Up to 44% off tickets, • Cash rewards: Earn rewards every time you spend, • Wellness: Free mindfulness, wellness, and exercise classes Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/0509/78264001/52737849/R/SU #RA Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

We are supporting a retail group in their search for a Supply Chain & Logistics Manager to oversee the day-to-day running of their logistics and distribution operations. THIS ROLE WILL REQUIRE RELOCATION TO SAUDI ARABIA. This role will suit a strong operator with experience in managing warehouses, carriers, and supply chain processes within a fast-paced retail or FMCG environment. Key Responsibilities • Manage logistics, warehousing, and distribution functions across the business., • Ensure accurate forecasting, inventory control, and demand planning., • Build and maintain relationships with suppliers, carriers, and logistics partners., • Identify opportunities to improve efficiency and reduce costs., • Lead and develop a team to deliver consistent service levels. Candidate Profile • Experienced Supply Chain/Logistics Manager with a background in retail or consumer goods., • Strong operational expertise in logistics and stock management., • Excellent communication and leadership skills., • Ability to deliver improvements in a fast-moving, high-volume environment. This is a fantastic opportunity to join a well-known retail group and play a pivotal role in ensuring products move efficiently from supplier to customer.

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain Data Centers (IMDC) is seeking a highly skilled and motivated Senior Design Manager or Design Manager to join our EMEA Design and Construction team. In this role, you will lead the delivery of world-class data center design projects, ranging from new builds and customer fit-outs to phased expansions and operational upgrades. You will collaborate with external consultants and internal stakeholders to ensure high-quality, innovative, and cost-effective design solutions that meet Iron Mountain’s rigorous standards. If you are an experienced design professional with a strong technical background and leadership capabilities, we want to hear from you. Your role in our mission • Lead the design process for data center projects by managing third-party consultants and ensuring alignment with Iron Mountain’s standards., • Collaborate with internal teams including construction, finance, sales, and operations to validate project scope, budgets, and timelines., • Engage with external stakeholders such as developers, consultants, equipment manufacturers, and construction managers to ensure seamless project execution., • Support due diligence efforts by assisting in the evaluation of potential data center acquisitions and assessing their feasibility in collaboration with external consultants., • Provide oversight and reporting on key design and engineering elements, including budget, schedule, and infrastructure activities, ensuring timely and high-quality delivery., • Support the sales engineering team by assessing design options to help drive business opportunities and customer solutions., • Support procurement of long lead, owner-furnished equipment for data center projects., • Promote inclusion and diversity within the Design and Construction team., • Provide professional assistance as requested in support of global projects. Valued skills and experience • University Degree in Architecture, Mechanical Engineering, Electrical Engineering, Building Services Engineering, or equivalent., • Experience in mission-critical design and/or similar hi-tech, M&E-led industries (e.g., Nuclear, Pharmaceutical, Laboratory, Food & Drink manufacturing, Oil & Gas, Energy, etc.)., • Strong leadership experience working within multi-disciplinary design teams, preferably in a leading role., • Versatile background in design consultancy, client engineering, site engineering, or contractor engineering roles., • In-depth knowledge of complex electrical, mechanical, life safety, and control systems associated with critical facilities or data centers., • Expertise in national and local building codes to ensure compliance and best practices., • Excellent communication skills with strong written, presentation, and customer relationship abilities., • Ability to build and manage relationships with key suppliers, business partners, and internal stakeholders. Discover what we offer • Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation., • Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging, • Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities, • Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness., • Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.), • Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role)., • Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future., • Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual., • Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come

This role will be assigned to the territory of Bath, Bristol, and Gloucester. The candidate must be able to travel within this territory daily. Job Responsibilities: • Store Visiting: Visit retail shops on a regular basis, ensuring that the brand image and product display meet company standards., • Sales Promotion: Plan and execute promotional activities within retail partners to increase brand awareness and product sales., • Customer Relations: Establish and maintain good relationships with retail partners, and collect their feedback to optimize products and services., • Market Research: Conduct market research to understand local market trends and competitor dynamics, providing strategic recommendations to the company., • Inventory Management: Monitor inventory levels and respond promptly to the needs of retail partners to avoid overstock or out-of-stock., • Price Control: Implement price control mechanisms to prevent price confusion and ensure consistency in market pricing., • Compliance Checks: Ensure all retail activities comply with local laws and regulations, especially those related to e-cigarettes., • Report Preparation: Regularly prepare sales reports and market analysis reports to report to the retail manager., • Crisis Management: Handle emergencies such as product recalls, customer complaints, etc., and report to the company promptly. Job Requirements: • Experienced working with retail sales; exposure in the vape industry is highly preferred., • Applicants must be authorized to work in the UK. At the time of application, visa sponsorship is not available for this position., • A valid driver's license and reliable personal transportation are required for this role. The mileage allowance will be provided., • Fluency in English is required for effective communication with customers and retail partners. Mandarin proficiency is a plus to better serve specific market segments.

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ___. As Planner/Buyer you will manage the procurement of goods, forecasting demand, and collaborating with suppliers to ensure timely delivery of products to meet company goals and control costs within the EMEA region. This role requires a blend of strategic planning and hands-on purchasing, analysing sales data and market trends to create product assortments, negotiate favourable terms with vendors, and maintain optimal inventory within a specific budget. What you'll do here: • Schedule stock replenishment based on forecasts, vendor capacity, manufacturing specs, and selling seasons to maintain industry-standard fill rates and turns., • Monitor customer back-orders and initiate manufacturing as needed., • Collaborate with Forecast Manager for forecast reviews and additional manufacturing information., • Coordinate with finance business managers on profitability concerns., • Schedule work orders with the distribution centre for kit assembly from manufactured goods., • Monitor and manage excess stock levels to align with company goals., • Align with content team on new product specs and dates., • Plan and complete procurement of finished goods from global manufacturers and suppliers., • Ensure timely deliveries from vendors or internal shops., • Connect with suppliers to resolve issues such as costing, product specs, and stale dates., • Collaborate with the distribution centre to resolve receipt issues and invoice discrepancies., • Work with cost accounting to close orders once received in full. Skills you will need here: • Strong analytical skills, • Ability to multitask in a fast-paced environment., • Proficiency with Excel and SAP or other ERP systems. Non-essential, desired skills: • Bachelor’s degree in business, supply chain, or a related field or equivalent experience., • Lean Six Sigma certification, • Knowledge of book manufacturing processes, paper specs, and NASTA requirements is a plus. Don’t think you meet all criteria? Let us decide! Cengage is committed to working with broad talent pools to attract and hire the strongest and most qualified individuals. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Cengage Group EMEA is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at +1 (617)289-7917.

Senior SAP IBP Consultant NTT Data Business Solutions - We are one of the leading international IT full-service providers in the SAP environment, with employees in 25+ countries. Our market-leading SAP competence was built through many years of developing highly innovative solutions and services, and enhanced through our strong international presence. Since 2013 NTT Data Business Solutions (NDBS) has belonged to the NTT DATA corporate group, one of the largest telecommunications firms and IT service providers in the world. This cooperation allows our customers to take advantage of the best available support with their expansion plans, and provides our employees with a world leading network of specialists. NTT Data Business Solutions facts: Established in 1989. More than 10,000 employees. Specialist for innovative SAP technologies, like S/4HANA, Cloud Computing, Big Data, Business Analytics, User Experience (UX) as well as the Internet of Things. Globally SAP Certified in Hosting, AMS, HANA Operations and Cloud Services. More than 6,000 customers worldwide. Headquarters in Bielefeld (Germany). Management board: Norbert Rotter, Chief Executive Officer Located in 25+ countries. POSITION DESCRIPTION OVERVIEW The Senior IBP role is a key and influencing role within the NTT DATA Business Solutions Digital Core Practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As a Senior Expert you will support customer engagements and perform delivery of the IBP solutions working alongside Solution Architects, Project Managers and the Integration Team to deliver innovative and high-quality solutions integrated into core S4Hana solutions. Responsibilities and Expectations Support Solution Architects to work closely with customers and NTT DATA Business Solutions sales and business development teams to assist in the translation of business requirements into a solution that takes advantage of IBP capabilities supporting the architecting of these areas within the overall solution landscape. This will include collaboratively compiling statements of works to support any stage of the sales and deal review processes. Leads and co-ordinates integrated workshops with detail and complexity with Senior Stakeholders in the customer business. Provide thought leadership to NTT DATA Business Solutions and its customers focused on Supply Chain strategy specifically in IBP solutions and the road map within these areas; Act as the design authority on the projects ensuring the quality and integrity of IBP solutions being implemented is aligned to industry best practice Adhering to the agreed NDBS strategy, engage in self-directed and other learning to keep pace with new technologies and developments to ensure NTT DATA Business Solutions remains at the forefront of the market within which we operate. Share, use and communicate expert knowledge in order to develop others and make business processes more effective. Recognise potential for repeat and extended business with respect to end-to-end service offer by NTT DATA Business Solutions and provide comprehensive input. Support NTT DATA Business Solutions to grow our business by being alert to the customer opportunities that present themselves. Have strength and depth in delivery and configuration expertise in the overall possibilities for IBP process flows. PERSONAL PROFILE - SKILLS AND COMPETENCIES Is able to communicate, influence, convince and inspire effectively by own personality and act as a trusted role model and advisor within IBP solution architecture field of expertise. Proven and demonstrable track record of successfully delivering customer projects and providing IBP solutions for the resolution of complex requirements. Strong interpersonal and soft skills, able to quickly develop relationships with all stakeholders; within NTT DATA Business Solutions locally and globally, external customers, suppliers and partners to become a trusted advisor in your field of expertise. Demonstrates gravitas and personal integrity, is able to overcome unforeseen situations and keeps business objectives in mind. Drives results, effects, convinces and inspires by his/her personality, behaviour and communication style. Is a role model and ambassador. Makes solid and reliable decisions in complex environments. Has a thirst for learning and staying on top of the evolving technology landscape. Actively shares and transfers own expertise and operational knowledge in a structured method, thus making it useful and functional. PERSONAL PROFILE – EXPERIENCE The successful candidate will be able to demonstrate more than 10 years of professional experience working within an SAP environment with at least 5 years in the IBP consulting area. Experience working with a value-added re-seller or software house would be advantageous; Proven and demonstrable experience in solution design and architecture with successful delivery and experience of all elements of more than 5 full project lifecycles. Have strength and depth in delivery and configuration expertise in the following IBP Modules; • Sales and Operations Planning, • Integration with SAP Supply Chain Control Tower, • Forecasting and Demand Management, • Inventory Optimisation, • Response and Supply Planning Having previous experience of APO would be advantageous Have experience of SAP ECC Manufacturing processes GENERAL Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. Join us to start the journey that is your career path; You will be expected to follow relevant policies, procedures and work instructions, and report to the appropriate superior if objectives cannot be met or a problem occurs, the resolution of which is outside the scope of your authority; The jobholder is empowered with the necessary authority to make decisions appropriate to the execution of the responsibilities and tasks outlined. The above Job Description does not limit the employee in executing his job in concurrence with his main area of responsibility or other relevant jobs that they may be required to do; NTT Data Business Solutions is an equal opportunities employer. Please advise us should you require special arrangements for the interview process; You must be eligible to work in the UK and prepared to undergo high level security clearance

Supply Chain Manager We are looking for an experienced Supply Chain Manager to take a lead role in shaping and strengthening our supplier network, ensuring resilience, efficiency, and alignment with business priorities. This individual will be central to identifying new sourcing opportunities, developing long-term supplier partnerships, and ensuring the continuous flow of materials and services required to support business operations. Working cross-functionally across commercial, engineering, delivery, and quality teams, the Supply Chain Manager will ensure supply chain activities meet operational requirements, drive cost-effectiveness, and support the organisation’s broader growth strategy. Key Responsibilities • Strategic Supplier Management – Build and maintain a supply base capable of meeting current needs and supporting future business growth., • Supplier Sourcing & Onboarding – Research, assess, and introduce new suppliers, carrying out due diligence checks, site visits, and qualification processes., • Tendering & Evaluation – Develop assessment frameworks to compare supplier bids on cost, risk, service, and scalability., • Contracting & Negotiation – Lead commercial discussions on pricing, service levels, and contractual terms, working closely with the commercial function., • Supplier Transition – Support transitions from in-house manufacturing to third-party partners, ensuring quality and service continuity., • Collaboration – Work closely with project and service delivery teams to coordinate material availability and allocation., • Performance Monitoring – Oversee supplier KPIs, conduct audits with the Quality function, and implement improvement actions., • Warehouse & Inventory Oversight – Manage goods-in processes, inspections, returns (RMAs), and ensure accurate stock levels to support project and service commitments., • Process Development – Take ownership of procurement processes including purchase orders, receipts, and supplier documentation., • Innovation & Feedback – Provide insight into supplier developments and technology roadmaps to inform business planning., • Team Leadership – Line manage and develop staff as the department scales to meet increasing demand., • General – Undertake additional duties that support the efficient running of supply chain operations. Skills, Knowledge & Experience • Significant experience in procurement, supplier selection, or outsourced manufacturing management., • Strong commercial awareness with experience in cost modelling and risk assessment., • Understanding of quality frameworks, ISO standards, and supplier audit processes., • Proven ability to build long-term supplier partnerships and manage complex negotiations., • Experience in stock management, goods-in control, and materials planning., • Excellent communication skills with the ability to influence and engage stakeholders at all levels. Personal Attributes • Analytical thinker – able to evaluate data and identify opportunities for improvement., • Commercially focused – balances cost, quality, and service to deliver value., • Adaptable – comfortable with change and able to adjust to shifting priorities., • Proactive and hands-on – willing to engage directly with challenges and drive solutions., • Collaborative – works well across functions and builds strong working relationships., • Driven – committed to personal and organisational growth.

About Us: 12 Hours Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity. Key Responsibilities: • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience., • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops., • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately. What You'll Need to Succeed: Technical: • Basic Product Knowledge involves understanding the features, benefits, and products available in the store., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

About Us: - 24 Hours Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a variety of customers. You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience instore, displaying knowledge and experience across product, store systems and processes. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity, supporting the store management with specific responsibilities. Key Responsibilities: • As a supervisory member of the team, you will lead and empower your colleagues, ensuring our customers are at the heart of everything we do., • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice to support your DM & SM., • Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction., • You will actively seek opportunities to improve store performance and provide the best customer experience, improving service based on feedback from Feefo and Mystery Shops and other tools and resources., • You will assist store management by taking ownership of stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately., • As a supervisory member of the team, you will be accountable for opening and closing the store in the absence of management., • Cashier balancing at the end of the day and ensuring correct procedures are followed. What You'll Need to Succeed: Technical: • Prior experience in retail, hospitality, or customer service., • Possesses excellent knowledge of fashion trends and industry standard., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems., • Knowledge in Data Analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self–improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, enriched by emotional intelligence, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn