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The Development Manager – Health & Wellbeing, will be responsible for the management, development, and delivery of a comprehensive health and wellbeing programmes, primarily focused on NHS health checks and linked to the priorities of Sefton Council (through Active Sefton) and identified project partners. These include universal and targeted Public Health commissioned services. The role will be managing the team who deliver our commissioned services – specifically focused on NHS health checks. This will involve overall management and oversight of the NHS Health Check Programme, including ensuring all administration and reporting is completed in line with requirements and protocols. It will ensure the programme complies with Procurement rules, as well as adhering to GDPR rules and establishing data sharing agreements. It will also develop partnership work with primary care, connecting with PCN’s to promote NHS Health Check Programme, as well as other Active Sefton services to support patients through signposting, including supporting adult weight management, GP referral and other health interventions. The Development Manager – Health & Wellbeing will manage resource and develop programme in line with service demand – target areas to address health inequalities and support high risk groups access services.
Our teams are tight-knit, hard-working units. We insist on a positive, supporting and ambitious attitude from our staff. We believe this creates great working environments where people can thrive and our service excels. Our GMs are expected to maintain and drive this culture which allows our teams to thrive and perform at a very high but sustainable level. In this way, levels of excellence are achieved in our venues usually associated with restaurants of much higher price point, with a focus on delivering outstandingly friendly, attentive and competent service. Key to what we do at Le Bab is the vibe guests feel in our venues - a buzzing, welcoming atmosphere that is driven by the friendliest and most attentive service in London. Every interaction we have with them is an opportunity to have a positive impact on their experience - from the greeting every guest gets, to making sure they are never left waiting to get what they want. How guests feel they are treated is reflected by them back into the room and creates the good vibes that we are known for. Our restaurants are also designed to reflect our vibe and must be kept looking at their best to set the right tone. We encourage independence and provide extensive on the job training which allows driven and committed individuals to progress far in our company. There are also opportunities to participate in advanced apprenticeships schemes while working for Le Bab to provide structured managerial development. As General Manager you will be in charge of site operations. Final responsibility for smooth running of service, exceptional guest experience and management of FOH will fall to you, as well as events in some venues. In addition, simultaneously achieving target KPIs and improving customer satisfaction is a continuous demand. Administrative functions are supported by Head Office and include rota management, payroll, performance reporting and reservations management, A lot of responsibility will be expected of you, but with it the chance of autonomy and reward. Candidates should therefore have experience (2+ years) of leading FOH teams as GM or AGM. A few of your job responsibilities include but are not limited to: 1 Full accountable of your restaurant 2 Delegating responsibilities to your management team and ensure tasks are done 3 Leading busy shifts and maximising restaurant covers 4 Ensure daily briefings are conducted and record 5 Conducting and recording team trainings 6 Ensure training completion is up to date. From Atlas to any given training by upper management 7 Ensuring the cleaning and maintenance of the premises and equipment, and backing it up with compliance of daily checklists 8 Mentoring your management team 9 Carrying out yearly appraisals, setting SMART goals and following up every quarter 10 Ensure rotas are correct and approved on daily basis
Job Description: We are seeking a highly organized and proactive office assistant to support the company operations. The successful candidate will play a vital role in ensuring smooth daily operations and exceptional service. (Full training will be provided from the outset to ensure the successful applicant is fully equipped and confident in performing all tasks to a high standard.) Ideal Skills: Excellent communication and interpersonal skills Organised and good at multitasking Experience with customer service (within the property industry would be helpful) Confident computer user, with experience on MS Office or Google Sheets Familiar with social media platforms and at least minor content creation Ability to manage confidential information with discretion Should be able to drive or at least have the ambition to, and very comfortable on public transport Ideal Attributes: Keen eye for detail Team player Proactive and self-motivated Adaptable and able to manage a diverse range of tasks Enthusiastic about building relationships and delivering exceptional service Key Responsibilities: Enquiry Handling, Data Entry & Client Communication: Make and receive phone calls related to property enquiries Book appointments while collecting/recording essential information Provide personalised advice to clients through various channels (phone, WhatsApp, email, messages, zoom, face-to-face) Data entry and management of contact details Client Relationship Management: Build / maintain strong client relationships, ensuring clients feel valued Foster new client relationships through effective comms / follow-ups Ensure all client interactions are documented, and any required actions are completed promptly Administrative Support: Manage the day-to-day diary of the company owner, Matt, including booking appointments and meetings. Maintain communication with clients, updating them when Matt is in meetings or unavailable. Oversee and manage administrative tasks to ensure smooth operations and prevent any oversight. Compliance Management: Handle pre-marketing compliance, such as gathering client IDs, completing Anti-Money Laundering checks, and obtaining necessary documents like certificates, client forms or title documents. Handle post-offer compliance, such as preparing and managing all necessary documentation, including the memorandum of sale, sales sheets, and weekly sales progression updates. Book and co-ordinate mortgage valuations and private surveys. Social Media Management: Take provisional control of Matt’s social media accounts, including Facebook, LinkedIn, Instagram, YouTube, X and TikTok. Post estate agency-related content across all platforms. Follow up on leads and enquiries generated through social media. Create posts for social media (further training will be provided). Site Visits: Attend a limited number of site visits (such as second viewings, meeting surveyors, key collections / drop offs) Application Process: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and explaining why they are the ideal fit for this role. We look forward to your application to join The Property Expert Group, and hope it’s exciting for you to have the opportunity to join a company dedicated to providing a top-tier service with a personal touch.
JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.
Administrator / Care Coordinator at Eminent Domiciliary Care Agency outlines a role that is both dynamic and impactful. Here are some key points: Responsibilities: Team Management: Oversee health care assistants and service users, ensuring high standards of care. Administrative Duties: Audit, review, and update staff and client folders, and follow through on recruitment processes. Care Coordination: Assess and identify care packages, place care staff in service users’ homes, and liaise with other professionals. Software Proficiency: Use or learn ‘Nourish software’ / Care planner software and other systems. ** Duty Schedule:** Office Work: Alternate between office and field work. Spend 2 weeks in the office (10 days) and 14 days in the field. Field Work: Conduct spot checks, replenish PPE, and carry out quality reviews and initial assessments for new clients. Communication: Handle phone calls weekly to manage issues regarding service users and staff. ·** Qualifications** · Previous experience in a training or coordination role is desirable · Strong organisational skills with an eye for detail · Excellent communication and interpersonal abilities · Proficiency in Microsoft Office suite, particularly Word and Excel ** Job Type and Salary:** Full-time: £20,000 to £22,000 per year. This role requires a blend of administrative skills, team management, and hands-on care coordination and it’s a great opportunity for someone passionate about making a difference in domiciliary care.
Registered Manager Are you someone who is passionate about creating a warm, nuturing and positive environment where every child feels valued and supported? Our client is an established Children's care provider who are committed to providing safe and supportive homes for the children in their care. Their mission is to empower each child to reach their full potential by creating an environment that fosters healing, growth, and learning. They believe that every child deserves a loving and nurturing home where they can thrive, and they work tirelessly to make that a reality. Through their trauma-informed approach and personalized care, our client strive to build strong foundations for their children’s well-being, helping them develop a deep sense of belonging, trust, and self-belief. Our client is currently going through a planned period of growth and are recruiting for a dedicated, experienced Register Manager to join their close knit team in their care home in Maidstone, Kent. What you will be doing - As registered manager you will be responsible for managing all aspects of running our Home, ensuring that young people receive high levels of emotional and physical care, appropriate activities, and comfortable accommodation. - You will have a crucial role in building a high-performing team that shares our core values of passion, collaboration, transparency, and continuous learning to deliver the best care for our children. - You will be required to lead the staff team and deploy appropriate resources to fulfill key tasks, providing induction, supervision, and appraisal to ensure staff development and effective communication. - As the Registered manager you will be required to ensure compliance with company policies and procedures, including child protection, health and safety, finance, control, and administration, while promoting team development and effective team working. What we’re looking for - Applicants should hold at minimum a Level 3 Diploma in Children’s Residential Childcare and be committed to working towards the Level 5. - We are seeking an exceptional and inspirational Registered Manager. Ideal candidates for this role should have a successful background as a Registered Manager within a home rated as ‘Good’ or ‘Outstanding’. - Successful candidates will play a key role as a part of the company’s management team in the development and management of the home. - They should have the necessary abilities, values and skills to excel in the position and should possess the level 5 diploma in Leadership and Management for Residential Childcare. Whats in it for you - We offer a competitive salary package, which includes a pension plan. - We are committed to investing in our staff for the long-term, fostering a culture that values and supports both personal and professional growth. - We provide each manager with extensive support, including experienced leadership guidance, clinical supervision, and ongoing training to ensure your success. Safeguarding: We prioritise the safety and well-being of our children and staff. Our commitment to safeguarding ensures candidates in our recruitment process will undergo measures such as enhanced DBS checks, diligent evaluation of applications, validation of relevant qualifications, and obtaining references. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Travel Sales & Recruitment Consultant – Build Your Own Travel Business, Earn Uncapped Income! Are you passionate about travel and seeking a flexible, rewarding business opportunity? Join us as a Travel Sales & Recruitment Consultant, and start earning money by booking holidays for yourself, family, friends, and clients—all while enjoying the freedom of flexible working hours. This is a commission-only role with uncapped earnings potential, plus the opportunity to build a residual income stream! Your Role: • Plan & Book Travel: Provide clients with personalised travel recommendations, from holidays to weekend getaways, and earn commission on every booking. • Build Your Business: Identify new clients, grow your network, and build long-lasting relationships. • Sales & Outreach: Engage in social media and outbound sales to promote your services and expand your client base. • Earn While You Travel: Book holidays for yourself and others, enjoying travel discounts while earning commissions on every trip. • Recruit & Train: Grow a team of travel agents under your mentorship and earn additional income from their success. • Offer VIP Experiences: Help clients get the best possible deals on travel and add extra value to their trips with insider tips and exclusive offers. What We’re Looking For: • Passionate About Travel: A genuine love for travel and helping others plan their dream holidays. • Self-Motivated: You’re driven to succeed and excited by the opportunity to be your own boss. • Sales-Oriented: You’re comfortable promoting services, engaging in outreach, and converting leads into bookings. • Entrepreneurial Mindset: You’re ready to grow your own business and excited about the potential for long-term success. • Resilient & Goal-Driven: You stay focused and driven, even in the face of challenges. • Tech-Savvy: Confident using social media platforms to promote your business and engage with clients. What We Offer: • Commissions: Earn 8-28% on every holiday booking you make, with up to 80% of commissions going directly to you. • Flexibility: Work part-time, full-time, or in your spare time. You set your own hours, and there are no quotas or targets. • Travel Perks: Access exclusive travel discounts, including up to 80% off on personal holidays, flights, hotels, and more. Travel more and pay less! • Licences & Accreditations: Gain access to industry-standard credentials such as ABTA, ATOL, IATA, and CLIA—legitimising your travel business and giving you the ability to offer clients the best in travel protection and services. • Training & Certifications: Complete free training courses to become a certified travel specialist in various destinations, cruises, or luxury travel sectors. • Marketing & Support: Get your own free personalised website, customisable marketing materials, and ongoing support from a team of experienced travel professionals. • Residual Income: Build your own team of travel agents and earn additional income through recruitment bonuses. • Risk-Free Investment: We offer a 30-day Money Back Guarantee—giving you peace of mind to start your business risk-free. • Proven Business Model: Benefit from a well-established system backed by a company with 30 years of success in the travel industry. Please Note: This is a commission-only role. Your earnings are determined by your effort and performance, with the potential for uncapped income. The role requires a small upfront investment to cover your website, business registration, licences, and administrative fees. You will also have a small monthly administrative fee for business upkeep. However, this opportunity comes with a 30-day Money Back Guarantee, making it a risk-free chance to start your own business in the travel industry. If you’re ready to combine your passion for travel with the freedom of running your own business, apply now and start earning on your terms!
JOB PURPOSE: • To deliver a high-quality service for semi-independent accommodation and support to young people aged 16 plus who are preparing to leave the care of the local authorities. • To support young people to develop independent living skills through keywork, goal setting and outcome focused activities. • Working with young people with varying emotional and behavioural needs. • Responsible for promoting a positive, safe and homely environment for all young people within the care of Eleven D’s. • To act as a role model to all young people placed at Eleven D’s. • Ensure all records and daily logs are completed and maintained fully up to date. • To work in accordance with Eleven D’s Mission statement, values, policies and procedures. MAIN DUTIES AND RESPONSIBILITIES • Managing young people living in semi-independent accommodation. • Responsible for structuring key work sessions consistent with an independent placement agreement (IPA) and ant care / support plans. • Develop a structured programme of key work sessions based upon the young person’s individual support needs and focused on developing their self-confidence, resilience and self-esteem and independence. • Complete full induction of new residents and support the young person in settling within the community and accessing local resources. • Ensure the health, safety and wellbeing of each young person and that safeguarding procedures are followed throughout their care at Eleven D’s. • Maintain the confidentiality of young people and report any concerns regarding the young person’s welfare, missing episodes etc to your line manager once the Emergency Duty Team (EDT) and police have been contacted if needs be. • Assist the young person to engage with everyday living and develop skills where necessary by supporting their identified needs. • Provide support to young people with budgeting money, grocery shopping and administer a weekly subsistence allowance. 1 • Encourage and support young people in accessing education, employment or training as well as supporting them with the application process. • Encourage the young person to engage and take part in positive activities within the community, building on relationships and developing social networks. • Maintain accurate records, files, log keeping and all other required paperwork and administrative requirements. • Maintain petty cash and receipts for each expenditure. • To maintain the cleanliness and hygiene of the Home, reporting all repair issues and ensuring the environment is always welcoming for the young people. • You will be responsible to carry out daily / weekly Health and Safety checks within the building. You must record and report any repair work or damage to the property to ensure it is kept to a high standard. • Promote safe, consistent and understandable boundaries with young people in conjunction with a 'Young Person’s Agreement’, Support Plan and House Rules. • Prepare detailed high-quality monthly progress reports regarding each young person’s progress which is submitted to the placing authority within deadlines. • Work in partnership with social workers other agencies and to encourage and support the young people to attend meetings with other professionals. • Attend admission and planning meetings, and attend Looked after Children Reviews ensuring all relevant paperwork is completed. • Mandatory attendance and participation in team meetings and training sessions as and when required. • Mandatory attendance and participation in structured supervision sessions at least once a month.
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Note - Knowledge of Russian is a must! Job Summary We are seeking a compassionate, reliable, and organized individual to serve as an Educational Guardian for international students studying in the UK. The Educational Guardian will provide support, care, and guidance to students while ensuring their well-being and academic progress. This role involves acting as a bridge between the student, their parents, and the school, helping students navigate life in the UK and ensuring they have a positive educational experience. Key Responsibilities Student Welfare and Support: Act as the primary point of contact for students, providing emotional and practical support. Complete all required school forms. Monitor the mailbox daily and inform parents of any relevant updates. Coordinate with our team to arrange tutoring and ensure the student has the correct link for lessons. Assist students in purchasing school uniforms and making any necessary purchases online. Ensure students' physical and mental well-being, addressing any issues that may arise. Assist with settling into the UK, including cultural acclimatization, local orientation, and understanding school routines. Communication and Liaison: Maintain regular communication with parents, updating them on their child's academic progress, well-being, and any concerns. Liaise with school staff, including housemasters/mistresses, tutors, and teachers, to monitor students' academic performance and behavior. Attend parent-teacher meetings (online), school events (occasionally), and other relevant appointments on behalf of parents if they are unable to attend. Academic Monitoring: Monitor students' academic progress by keeping in touch with schoolteachers and checking reports, ensuring they are on track with their studies and receiving necessary support. Arrange additional tutoring or academic assistance if required. Emergency and Crisis Management: Be available to respond to emergencies, such as health issues or disciplinary matters, ensuring appropriate action is taken promptly. Coordinate with medical professionals and schools in case of illness or injury, ensuring students receive proper care. Travel and Accommodation Support: Assist with travel arrangements during term breaks ,and if necessary weekends, including booking flights and organizing transport. Help arrange suitable accommodation during holidays, whether it be a homestay, staying with family, or supervised accommodations. Legal and Administrative Support: Assist students with opening bank accounts and obtaining their BRP card. Monitor visa status and ensure all necessary legal requirements, such as visa and immigration status, are up to date. Communicate with relevant team members if visa updates are needed and assist with the process. Assist with administrative tasks, such as registering with a GP and keeping in touch with the medical center when needed. Qualifications and Skills Knowledge of Russian and English is a must. Previous experience working with children or young adults, preferably in an educational or guardianship role. Strong understanding of the UK education system. Excellent communication and interpersonal skills. Ability to handle sensitive situations with discretion and empathy. Highly organized, with the ability to manage multiple responsibilities and prioritize tasks. Availability to travel for emergency reasons is essential. Personal Attributes Compassionate and caring, with a genuine interest in student welfare. Culturally aware and sensitive to the needs of international students. Reliable and trustworthy, with the ability to build strong relationships with students, parents, and school staff. Problem-solving mindset and ability to act calmly in emergencies. Working Conditions Flexible working hours, with the expectation of being available over the phone for emergencies Travel within the UK if required The role may involve some evening and weekend work from home to accommodate students' needs and schedules.
Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Job Description Are you a finance expert with a knack for number crunching and a zest for the bustling catering industry? We have the perfect next step in your career! We're looking for a proactive Finance Business Partner to join our dynamic team at the London Heathrow airline catering division. This role is not just a job, but a golden ticket to be at the heart of steering our financial strategy, directly influencing the growth and success of our business unit's budget. Your role will be pivotal in ushering in new systems and controls that not only streamline our operations but also significantly enhance efficiency and trim down costs, all while standing firm on our commitment to delivering high-quality production and service. What you can expect: Collaborate with multiple stakeholders to create and implement strategic financial plans that align with organizational goals. Serve as a commercial contact and strategic partner, providing financial expertise and collaborating with operations to optimize catering production, logistics, and supply chain efficiency. Drive efficiency and utilize financial analysis to identify opportunities for revenue enhancement and cost optimization while focusing on cost reduction and stabilizing operations without compromising on quality. Oversee the preparation of accurate and timely financial reporting while implementing and maintaining robust financial controls to safeguard company assets. Lead process improvement and collaborate with IT to lead initiatives for streamlining financial processes and enhancing efficiency across the organization. Be a champion of culture and work in tandem with production and service departments to ensure excellence and customer satisfaction are at the forefront. Ensure compliance with applicable financial regulations and standards and identify and manage financial risks by implementing strategies to mitigate potential issues. Qualifications Possesses a bachelor’s degree in finance, accounting, business administration, or a related field. A master’s in business administration (MBA) or qualifications such as CFA or CIMA would be highly desirable. Has experience in finance roles and production environments with a proven record and strong analytical skills paired with a high affinity for numbers. Has prior experience in the catering, hospitality, or food and beverage industry with an understanding of the specific financial and operational dynamics of the sector. Who can bring exceptional IT skills, particularly in MS Excel and MS PowerPoint; knowledge of database management, ERP systems, Microsoft Navision, Oracle Essbase, and Power BI would be a plus. Is Fluent in English, exhibiting strong communication skills and assertiveness. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Requirements -Maintains records regarding the movement and location of freight, containers and staff. -Obtains customs clearance and processes import and export documentation necessary for the movement of goods between countries. -Monitors tachograph readings and maintains records of hours worked and distance travelled by drivers. -Formulates delivery loads, vehicle schedules and routes to be followed by delivery staff. -Processes customer orders and forwards requisition documentation to storage and distribution personnel. -The additional duties will be filing training and arranging training as needed. -He will be liaising with other drivers and he will be driving and fulfil delivery requirement as and when it is needed both on full time or part time basis.
Job Title: Business Support Manager Location: Cardiff, hybrid Reports to: Director Salary: £40,000 per annum Type: Full-Time, Permanent Job Summary: The Business Support Manager will be responsible for providing comprehensive administrative, operational, and strategic support to ensure the smooth functioning of the business. This role requires a dynamic individual with strong organizational, communication, and management skills who can work cross-functionally with teams across the organization to enhance efficiency, streamline processes, and contribute to the overall success of the business. The Business Support Manager will also be responsible for overseeing administrative staff, managing resources, and ensuring that business operations are aligned with company goals. The successful candidate will work 37.5 hours per week and will solely work for Inawizdom Ltd. Key Responsibilities: Operational Efficiency: Streamline and optimize business processes to ensure efficient operations across departments. Identify and implement systems, tools, and processes to improve business workflows. Administrative Leadership: Lead and manage a team of administrative and support staff. Provide guidance, mentorship, and support to ensure high performance and continuous professional development. Resource Management: Oversee the management of business resources, including office supplies, equipment, and technology, to ensure operational efficiency. Develop budgets, monitor expenditures, and allocate resources effectively. Project Management: Support and manage cross-functional projects by coordinating resources, timelines, and deliverables. Track project milestones and ensure deadlines are met. Reporting & Analysis: Prepare reports, presentations, and data analyses for senior leadership to inform business decisions. Identify key performance metrics and provide insights for operational improvements. Stakeholder Collaboration: Act as a liaison between various departments and senior leadership to ensure smooth communication and collaboration. Build and maintain strong working relationships with internal and external stakeholders. Compliance & Policies: Ensure that business operations comply with internal policies and external regulations. Update and implement business policies and procedures where necessary to ensure governance and compliance. Risk Management: Identify and mitigate operational risks that could impact the efficiency and success of the business. Implement risk management strategies and contingency plans. Strategic Planning: Collaborate with senior leadership in the development and execution of business strategies. Provide operational insights to support long-term planning and organizational growth. Customer Service Excellence: Maintain a customer-focused mindset by ensuring that the support functions contribute to a high level of service delivery both internally and externally. Qualifications: Education: Bachelor’s degree in Business Administration, Management, or a related field (Master's degree preferred). Experience: At least 3-5 years of experience in a business support or operations management role, preferably in a fast-paced or growing organization. Prior experience in managing teams and budgets is essential. Skills: Strong organizational and multitasking skills. Proven ability to lead, manage, and develop teams. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools. Analytical mindset with the ability to interpret and act on data. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Personal Attributes: High attention to detail. Ability to work independently and as part of a team. Adaptable and able to thrive in a dynamic environment. Strong leadership qualities and the ability to motivate and influence others. A customer-centric approach with a focus on service excellence. Benefits: Competitive salary and bonus structure. Generous holiday entitlement. Professional development opportunities. Health and wellness programs. Pension scheme and other company benefits. How to Apply: Please submit your CV and a cover letter outlining your qualifications and experience by 30 October 2024.
Jamavar, an exquisite fine-dining destination based in the heart of Mayfair, is looking for an experienced Reservationist to join our dynamic team. We pride ourselves on offering our guests an unforgettable dining experience, blending the rich flavours of India with world-class service. If you're an organised, people-person with a passion for hospitality, we want to hear from you! Key Responsibilities - Handle Enquiries: Be the go-to person for all reservation-related queries. - Maximise Revenue: Convert enquiries, recognise business prospects, and upsell services whenever possible. - Cross-department Collaboration: Work closely with all departments to ensure top-notch service. - Maintain Standards: Ensure all paperwork is accurate and complete, including catering requirements, booking supplements, and payment details. - Knowledgeable Service: Know our food and drink menus inside out to respond effectively to customer enquiries. - Admin Duties: Handle general administration tasks. - Health and Safety: Follow procedures and report any hazardous situations or accidents to management. - Team Collaboration: Prepare function sheets and work as part of a cohesive team. Qualifications - Fluent in English - Knowledge of SevenRoom and OpenTable systems - IT literacy, with experience in packages such as Excel, MS Word, etc. - Exceptional time management and organisational skills - Excellent telephone and communication skills - Friendly yet professional work ethic What We Offer - Competitive salary - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts at some of the most prestigious restaurants in Mayfair Ready to bring your sparkle? We can’t wait to hear from you!
Experience business administrative manager required to manage a publishing business in Uk. Strong experience of office administrative and IT literate is essential to manage minimum staff from 1 - 100 with in a different departments. Such as: Publishing/editorial department Advertising/Marketing department Production/ Logistic department Human resources department
The role is to supporting team is to deliver impeccable service to our clients, you should love helping and delighting people and thrive in a fast-paced and changing environment, offering our clients exceptional service so they feel delighted from booking an appointment to leaving the Atelier with amazing service they booked. You will support a range of duties, from client experience to bookings and selling our products. Your role is split between a few main areas: working in the Front of House greeting and helping clients, remotely answering calls/ emails, accurately confirming client bookings in advance and supporting operatives with booking and column optimisation. You will ensure all clients receive a good experience from the beginning to the end of their journey, aiming to answer any questions about the Atelier and our services. We want someone to help and delight our clients across multiple channels (email, phone, and face-to-face). You will always present a confident and professional manner and strive to go over and above all with the overall goal of genuinely delighting our clients with an unrivalled service experience. You will need to be able to work independently whilst collaborating with the rest of our small team. We are on a mission to be the best salon in Dover then in the UK, and your role in this is essential. Necessary training will be provided to the right candidate. Responsibilities: Welcome clients warmly and professionally when arriving at the Atelier Understand the client journey and proactively take steps to ensure it is seamless for each client Provide personal advice to clients on products and services Upsell services and improve booking inefficiencies to maximise revenue Answer emails, calls and SMS messages promptly, politely and accurately Maintain communication between Atelier Support Team colleagues so professional service is maintained for each client Use our ticketing system within agreed SLAs Maintain booking administration, including client, payment and patch test details Confidently support clients in selecting the most suitable service and service provider for their beauty needs Use your full knowledge to assist clients by helping them find the perfect products and services for their hair needs Keep service providers informed of client arrivals and cancellations Observing and supporting health and safety measures Maintain a clean and organized Salon environment. Communicate with clients to address any concerns or issues that may arise. Implement and enforce company policies and procedures. About you: Aptitude for selling Attention to detail and high level of accuracy for bookings Succeed at a fast pace Quick thinking and calm under pressure Premium customer service A friendly and welcoming attitude Passionate about beauty and hair Hours of work: Based in Dover 8 hours shifts available 38-40 hours per week Additional benefits: Complimentary hair salon services Free monthly allocation of Josh Wood Colour products 30% discount on all retail partners 20% off for Friends & Family on salon services Paid commission on product sales Job Types: Full-time You must also have 2-3 years’ experience in the relevant industry and any qualification in the salon industry will be preferred. If you are a motivated individual with a passion for working with teams and delivering exceptional customer service, we would love to hear from you. Pay: £30,960.00-£38,700.00 per year Experience: Customer Service: 2 years (required) Work Location: In person
We are excited to be recruiting for the role of HR and Recruitment Manager for a vibrant organization based in Canary Wharf. Job Overview: The company are looking for a dedicated and enthusiastic HR & Recruitment Manager to oversee all aspects of recruitment and human resources practices and processes. Reporting directly to the CEO, the HR & Recruitment Manager will act as the go-to person for all employee-related issues with duties including job design, recruitment, employee relations, performance management, training & development and talent management. We strongly believe the job of our HR function is vital to the overall business success. Our people are what make us and the HR & Recruitment Manager will ensure we have a happy and productive workplace where everyone works towards achieving our mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of this role and something we feel very passionate about. Job duties & responsibilities: Recruitment: - Working closely with managers to conduct a robust recruitment process for all vacancies throughout the company. - Proofread job descriptions and feed back to hiring managers on changes and suggestions based on market intel and recruitment trends. - Build talent networks to find qualified candidates. - Write & post job adverts. - Use multi-channel approach to source suitable candidates. - Manage the recruitment pages on the company website. - Screen applicants, evaluating if they meet the minimum requirements of the role. - Ensure candidates are managed through the process in a timely fashion whilst also ensuring they have an excellent ‘candidate experience’. -Engage with Hiring Managers to book interviews and collect feedback and support Hiring Managers with the recruitment process, where necessary. HR: - Managing Employee Relation cases for all employees which includes but is not limited to: Sickness and Absence Maternity/Paternity/Parental Leave Return to Work Compassionate Leave Disciplinaries Grievances Performance Management & Improvement Plans Welfare Meetings, Investigations Redundancies and Restructure - Creation of formal paperwork which includes but is not limited to: Contracts, Offer letters and Job Descriptions Contract amendment letters Leavers paperwork Meeting outcomes Formal warnings Improvement plans Settlement agreements Compromise agreements . Creation of all forms used within the company as well as implementation to the relevant platforms for access . Creation and management of all Company Policies and Procedures; this includes keeping them up to date in line with relevant changes . Managing and coordinating the internal appraisal process . Managing employee satisfaction and identifying areas that require improvement . Monitoring holiday entitlement and allowances; chasing for unapproved holiday/holiday adjustments Managing the introduction and processing of all staff benefits which includes: Healthcare cash plan Life assurance Bike to work scheme Season ticket loans DSE Eye Tests Pension Referral bonus - Right to Work audits - Medical record audits - Managing and chasing probation returns and paperwork including extensions and failures - Assisting with HR improvement projects and strategic advice to managers Payroll and Financial administration: - Inputting and collating all the data in relation to monthly payroll - System admin and super user of Payroll System - Managing payslips, P60s, P11Ds and P45s - Pension; uploading new joiners, removing leavers, making the monthly payments, amending percentage inputs and making stand-alone payments - Raising PO numbers and inputting invoice details to submit and send to suppliers through Ad-hoc: - Working with our external IT Provider and telecoms provider to act as the main contact for all queries, processing and approvals - Liaison for central service data protection provision and relevant policies - Project management as and when required heading up all projects which relate to the office, staff and/or IT - Working with the Office Manager to assist in the running of the central function service Muswell Group is acting as a recruiter for the hiring company Job Types: Full-time, Permanent Pay: £40,000.00-£43,000.00 per year Work Location: Hybrid remote in London, E14 9GE
Job description Proactive Facilties Management is a dynamic and innovative company, committed to delivering exceptional service across all our operations. We are looking for a motivated and experienced Sales and Admin Executive to join our team and drive our sales and administrative functions to new heights. You will be part of a growing and diverse team, having many opportunities for career progression. Our staff are at the heart of what we do, we work hard to create an inclusive, mutually rewarding, and enjoyable working environment that operates fairly, safely, and respectfully. The core function of your role will be to provide support for the following: Role Overview: As a Sales and Admin, your primary role will be to support and lead our sales and administrative teams to ensure seamless operations. You will work closely with various departments, including marketing, operations, and accounts, to streamline processes and enhance overall business performance. This role is integral to maintaining our high standards of customer service and operational efficiency. Key Responsibilities: Sales Leadership: Lead, manage, and inspire the sales team to achieve and exceed sales targets. Develop and execute effective sales strategies to drive revenue growth. Monitor team performance and provide coaching and mentoring to ensure continuous improvement. Client Relationship Management: Build and maintain strong, long-term relationships with key clients. Ensure high levels of customer satisfaction through proactive communication and problem-solving. Identify opportunities for upselling and cross-selling to maximize revenue. Administrative Oversight: Oversee all administrative functions, ensuring they are efficient and support business objectives. Manage office operations, including scheduling, resource allocation, and team logistics. Ensure compliance with company policies and procedures across all administrative activities. Process Improvement: Continuously assess and improve sales and administrative processes to enhance efficiency. Implement best practices to drive operational excellence and streamline workflows. Reporting and Analysis: Prepare regular reports on sales performance, administrative efficiency, and other key metrics. Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Team Development: Recruit, train, and develop high-performing teams in both sales and administration. Foster a positive work environment that encourages teamwork, innovation, and professional growth. Manage team logistics using GPS software and ensure effective communication and coordination. Collaboration: Work closely with marketing, finance, and operations departments to align strategies and ensure cohesive execution. Coordinate with various stakeholders to manage bookings, quotations, and customer communications through our CRM system. Respond to customer inquiries, manage complaints, and handle essential administrative functions, including user maintenance, reports, and dashboards. Job role is not limited to the above* - - REQUIREMENTS - - Experience of working in the cleaning industry will be highly advantageous. You will need good secretarial skills, sales, admin, diary management experience, basic IT skills, excellent written and communication skills, an ability to work closely with other departments and to be able to work under pressure at times. Some basic finance or bookkeeping experience could also potentially be an advantage. Ability to communicate effectively with customers, clients, and staff Excellent written and verbal communication skills Ability to work well under pressure Ability to achieve performance criteria Positive and flexible approach to learning in role Self-motivated Sense of own initiative Ability to work effectively as part of a team Previous experience in the cleaning industry will be highly advantageous. Training and career progression will be provided, where required
Job Title: Bookkeeper/ Office Manager for Restaurant Business Location: Kings Cross, London Working Hours: Monday – Friday, 9:00 AM – 5:00 PM Salary: £29,000 – £31,000 per annum (dependent on experience) Holidays: 25 days of paid leave per year Job Overview: We are seeking a bookkeeper/ office manager to help manage the financial records and reporting for our three restaurant locations, all within proximity. This crucial role supports the financial health and operational efficiency of each restaurant, requiring strong accounting expertise and the ability to manage multiple accounts simultaneously. Key Responsibilities: Bookkeeping: • Maintain accurate financial records for all three restaurants, including daily sales, expenses, and payroll. • Manage accounts payable and receivable, processing invoices, vendor payments, and monitoring cash flow. • Regularly reconcile bank accounts and credit card transactions for each location. • Prepare and distribute monthly financial reports, such as profit and loss statements and balance sheets. • Ensure compliance with tax regulations, including sales tax and payroll tax filings. • Oversee staff rota management and payroll, ensuring accurate wage calculations and timely payments. • Track and report on inventory costs, food and beverage expenses, and other operational expenditures. • Collaborate with restaurant managers and team leaders to improve financial processes and cost control. • Negotiate with contractors and suppliers to secure the best pricing. • Respond promptly to email queries and manage communications in the inboxes. • Office Management: • Oversee and support all administrative functions, ensuring the smooth operation of the office. • Organize and schedule meetings, appointments, and office activities. • Coordinate maintenance, repair, and upgrade of office facilities. • Provide administrative support to senior management and other departments as required. • Serve as the point of contact for employees on office matters, including facilities, equipment, and other resources. • Assist with onboarding of new employees, including organizing workspace, supplies, and IT setup. • Assist with any additional tasks or requests as assigned by your line manager. Qualifications: • Proven experience as a bookkeeper, ideally within the restaurant or hospitality sector. • Experience with Xero Accounting Software: • Strong knowledge of accounting principles, financial reporting, and tax compliance. • Proficiency in accounting software (e.g., QuickBooks) and Excel. • Excellent organizational skills with the ability to manage the finances of multiple locations. • High attention to detail and problem-solving capabilities. • Familiarity with payroll processes, sales tax, and general restaurant operations is an advantage. Benefits: • Competitive salary • 25 days of paid holiday annually • Opportunity to work in a dynamic and supportive team environment How to Apply: If you’re interested in joining our team, please send us your CV and cover letter. We look forward to hearing from you!
We are a property management and lettings company based in North London. We are looking for an administration assistant who can start working immediately. Applicant must be; -at least 1 year of experience -with an excellent telephone manner and organisation skills -attention to details -a self motivated person with the ambition to develop your skills, making the role your own You will support Directors and the team with all administrative and IT duties including preparing documents, greeting clients, being responsible for office supplies and entering data. Office hours: Monday-Friday 10:30-18:30 Saturday by 11:00-17:00 Sunday and Bank holidays closed For more information, please send us your CV
A Personal Secretary plays a crucial role in providing administrative and organizational support to an individual, typically a senior executive, manager, or a high-ranking professional. The responsibilities can vary depending on the employer’s needs, but here are the common duties and skills required for this role: Job Responsibilities: Diary Management: Scheduling and organizing meetings, appointments, and events. Managing the employer’s calendar to avoid conflicts. Travel Arrangements: Organizing business trips, booking flights, hotels, and transportation. Preparing itineraries and ensuring all travel details are accounted for. Correspondence Handling: Managing incoming and outgoing communication such as emails, calls, and letters. Drafting and typing emails, letters, and other documents on behalf of the employer. Meeting Preparation: Preparing agendas, reports, and presentations for meetings. Taking minutes during meetings and distributing them to the relevant participants. Administrative Support: Filing and maintaining confidential documents. Performing general office duties like photocopying, scanning, and managing office supplies. Task Prioritization: Organizing and prioritizing tasks to ensure the employer stays on top of their commitments. Managing and completing special projects assigned by the employer. Liaison: Acting as a point of contact between the employer and internal/external stakeholders. Coordinating with other departments or external partners as needed. Personal Tasks: Occasionally performing personal errands or non-business-related tasks such as handling household or family-related activities. Skills Required: Excellent Communication: Ability to communicate effectively both verbally and in writing. Time Management: Strong organizational skills and the ability to prioritize tasks and manage time efficiently. Discretion and Confidentiality: Trustworthy in handling sensitive information. Technical Proficiency: Knowledge of office software (e.g., Microsoft Office, Google Suite) and technology tools (e.g., project management software). Attention to Detail: Accuracy in performing administrative tasks and maintaining records. Interpersonal Skills: Ability to work with various personalities and professionals at different levels. Problem-Solving: Ability to think quickly and provide solutions to unforeseen challenges. A personal secretary role is demanding but rewarding, requiring multitasking skills, professionalism, and flexibility.
Introduction At Fin2Go Ltd our premise for success lies in our strong foundations of policies and regulations that comply with the highest of ethos. We’re seeking a seasoned compliance manager to help us uphold our company-wide policies, in the most efficient and effective approach. The compliance manager role requires the candidate to be proficient in the developing and transitional compliance laws of the country. Working as a compliance lead, the candidate in question must take charge of curating policies and strategies and effectually transfer this knowledge to the employees. The compliance manager job involves high proficiency in some soft skills such as communication, organisational abilities, and strong interpersonal skills, as it involves liaising with different stakeholders, internally and externally. Objectives of this role - Monitoring the current policies and systems in place and ensuring that it complies with legal and regulatory laws - Train the employees on the laws and regulations, so there is no ambiguity in the compliance and risk for the jobs that they perform - Learn, unlearn and relearn the dynamic changing ecosystem of compliance and regulatory laws of the country - Report to, and liaise with the senior compliance manager and make decisions based on the guidance received by them - Curate and maintain control systems to identify and handle breaking of rules and any violations Responsibilities - Supervise all the business processes that involve compliance and regulations - Take timely actions to ensure compliance, both with national/local laws and internal policies of the company - Make reports and documentation on potential compliance risks, as a compliance risk manager - Establish and carry out proper training programs, so that the employees are aware of the laws and regulations they need to adhere to - Carry out investigations to find gaps in the current strategies, which involve compliance and rectify them as per the regulatory guidelines Required skills and qualifications - Bachelor’s degree in law, business administration, or a similar discipline - Prior experience working as a compliance manager or in a similar position - Proficiency in industry trends, laws, and regulations - Outstanding analytical skills and problem-solving abilities Preferred skills and qualifications - Experience in risk management or auditing - Exposure to curating, executing and monitoring compliance projects
Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Category Manager with experience in leading various public sector procurement procedures, strong understanding of the Public Procurement Regulations 2015, commercial contracts and excellent IT skills with good knowledge of current category platforms, is required to join a well-established housing association. SALARY: £55,075 - £63,500 pro rata+ Generous Benefits (see below) LOCATION: Hybrid working - Mostly remote/working from home, with occasional attendance at the office in Ealing (W5) JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday - Friday JOB OVERVIEW We have a fantastic new job opportunity for a Category Manager with experience in leading various public sector procurement procedures, strong understanding of the Public Procurement Regulations 2015, commercial contracts and excellent IT skills with good knowledge of current category platforms. Working as the Category Manager, you will join the growing procurement team as they strengthen the group’s procurement function. Within this role, you will be supporting several transformation projects. As the Category Manager you will support the Head of Category / Procurement Business Partner in implementing category strategies, oversee contract implementations and develop and maintain supplier and customer relationships. DUTIES Your duties as a Category Manager will include: Supporting the Head of Category / Procurement Business Partner in implementing category strategies. Additionally, you will take ownership of various sub-categories, leading end-to-end tender projects, managing framework agreements, and handling other relevant projects Work closely with Head of Procurement Operations to enable a smooth transition to the new procurement regulations and contract management system Oversee contract implementations, attend review meetings with internal stakeholders to ensure supplier performance meets agreed SLA’s, and provide solutions to contract-related issues Develop and maintain supplier and customer relationships according to the agreed strategy for a specific category or sub-category, following best practice contract management models Effectively coordinate Category Management activities to achieve team objectives, including monitoring tasks within the ECM portal in D365 and P2P Support the management and reporting on supplier performance, taking corrective actions where necessary Identification of Continuous Improvement opportunities within the Category and Contract Management Collaborate with the wider organisation and colleagues to ensure a consistent and compliant approach to procurement and contract management CANDIDATE REQUIREMENTS Degree qualified (or equivalent) with a desire to undertake a CIPS qualification Experienced in leading various public procurement procedures coupled with a strong understanding of the Public Procurement Regulations 2015 and forthcoming Procurement Act 2024 Experience in working on procurement transformation Good understanding of commercial contracts and terms and conditions Excellent communication skills (written & verbal) with the ability to influence stakeholders Experience of pre and post commercial administration of contracts and managing supplier performance The ability to manage projects (qualification in Project Management is desirable, not essential) Excellent IT Skills - good working knowledge of current category platforms as well as MS Office applications BENEFITS 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension Flexible working Investment in your learning and development The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY JOB REF: AWDO-C12570