Senior Solutions Engineer
3 days ago
Ashford
Senior Solutions Engineer VisionTrack Hybrid – must be able to commute to Tunbridge Wells, Kent Permanent The opportunity VisionTrack is one of Europe's leading providers of cloud-based video telematics, working with insurers and fleet operators to improve road safety, reduce claims costs and drive smarter fleet operations. We're now looking for a Senior Solutions Engineer to join our Solutions Specialist team. This is a hands-on, customer-facing technical role where you'll sit between Sales, Product, Engineering and Customers, shaping solutions that are both technically sound and commercially viable. This role is ideal for someone who enjoys translating real-world customer problems into structured, deliverable technical solutions – and who's comfortable challenging assumptions when needed. What you'll be doing • Acting as the technical voice of the customer during presales and early delivery, • Working with Sales and Account Management to qualify customer requirements, • Designing end-to-end solutions, including:, • Device selection and configuration, • Platform configuration and integrations, • Producing clear solution documentation (assumptions, risks, constraints and gap analysis), • Supporting RFPs, RFQs, tenders and Proofs of Concept, • Identifying solution gaps and proposing mitigations or phased approaches, • Working closely with Product and Engineering to validate feasibility and constraints, • Supporting complex onboardings and acting as a technical escalation point post-sale, • Experience as a Solutions Engineer, Presales Engineer, Applications Engineer or similar, • Strong technical understanding of:, • Vehicle telematics systems, • Vehicle video/camera solutions, • Connected or IoT devices and cloud platforms, • Comfortable in customer-facing, consultative environments, • Able to balance customer needs with technical, operational and commercial realities, • Automotive electrical knowledge (CAN, power, signals), • Exposure to IoT firmware or device configuration, • Experience supporting PoCs or pilot deployments, • Market-leading, award-winning technology, • Real impact on road safety and insurance outcomes, • High-calibre technical environment with clear standards and governance JBRP1_UKTJ