Group Facilities Manager - Client side
5 days ago
Manchester
Role Purpose\n\nYou will be joining a leisure company who are looking for a Group Facilities Manager who is responsible for the maintenance and upkeep of all sites across the UK, ensuring every site operates safely and to high standards. This role owns the performance, condition, and longevity of all physical assets across the group. The successful candidate will ensure every site is safe, fully operational, meticulously maintained, and presented to the high standards expected.\nWorking closely with managers, regional leadership, and external contractors, the Group Facilities Manager will implement robust maintenance systems, control supplier performance, protect asset value, and ensure their sites operate reliably and efficiently at all times. This is a hands-on, senior operational role requiring strong leadership, commercial awareness, and proven experience managing facilities across a multi-site estate. The role is critical in supporting continued national expansion and delivering a consistent, premium customer experience across every location.\nKey Responsibilities1. Estate Ownership & Maintenance Control\n\nTake full responsibility for the condition, safety, and functionality of all sites.\nBuild and manage a group-wide repairs & maintenance reporting system with all managers.\nTriage, prioritise, and resolve all reactive maintenance issues across the estate.\nAttend sites regularly and be physically present where problems need fixing.\nEnsure zero tolerance on long-outstanding issues.\n2. Planned Preventative Maintenance (PPM)\n\nDesign, implement, and continuously improve a group maintenance schedule\nBuilding fabric\nMechanical & electrical systems\nPlumbing & drainage\nHVAC & ventilation\nCatering and bar equipment\nIT, CCTV, access control and WiFi\nBuild and maintain a central maintenance log for every site.\nIntroduce service intervals, inspection regimes, and reporting templates.\n3. Supplier Sourcing & Contract Management\n\nGo to market to source and appoint approved national and regional contractors, including:\nElectrical\nPlumbing\nGeneral building & DIY\nCourt maintenance specialists\nHVAC\nFire & security\nNegotiate call-out rates, SLAs, warranties, and retainer agreements.\nCreate a preferred supplier framework with clear standards and response times.\nManage performance, costs, and quality - remove underperforming suppliers quickly.\n\n4. Asset, Warranty & O&M Management\n\nBuild and maintain an asset register across the group.\nTrack and manage:\nProduct warranties\nGuarantees\nAftercare agreements\nInstaller liabilities\nEnsure O&M manuals are created, stored, and kept up to date for every site.\nOwn all handover documentation from new builds and refurbishments.\nEnsure sites operate assets in line with manufacturer requirements.\n\n5. New Site Handover & Growth Support\n\nLead on the facilities side of new site openings, including:\nSnagging\nDefect management\nSupplier aftercare\nWarranty setup\nO&M compilation\n\n6. Cross-Functional Support\n\nWork closely with managers to train them on reporting, basic checks, and asset care.\nLiaise with marketing where physical assets are required on site (signage, price boards, POS, promotional installs).\nSupport operations and regional management with estate performance reporting.\nAssist with budgeting for maintenance and long-term capex planning.\n\nWhat We're Looking ForWe want someone who:\n\nHas 5+ years experience in multi-site facilities management (leisure, gyms, hospitality, retail, logistics, or sports facilities ideal).\nIs commercial, tough, organised, and decisive.\nIs used to running contractors, not being run by them.\nIs highly practical - understands buildings, M&E, and maintenance in the real world.\nCan build systems, but also roll their sleeves up.\nIs comfortable travelling, being on site, climbing ladders, and dealing with issues directly.\nCan implement standards and hold people accountable.\nDoesn't let problems drift.\n\nCore Skills & Experience\n\nMulti-site maintenance management\nContractor sourcing & negotiation\nPlanned preventative maintenance systems\nAsset and warranty management\nBuilding services & general construction knowledge\nHealth & safety awareness\nBudget control and cost tracking\nStrong organisation and documentation\n\nWhat you need to do now\nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)