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  • Service Manager - Recovery House (Mental Health Crisis Service)
    Service Manager - Recovery House (Mental Health Crisis Service)
    hace 4 horas
    £32400–£36075 anual
    Jornada completa
    Calmore

    Location: SO40 2RA Totton Pay: £32,400.00-£36,075.00 per year Job Description: About Holistic Recruiters Ltd Holistic Recruiters Ltd is an NHS commissioned healthcare provider delivering innovative community-based services that improve outcomes for individuals whilst reducing unnecessary hospital admissions. Crowlin Recovery House is a pioneering NHS-funded Mental Health Recovery House providing a 24-hour, short-term, non-clinical residential alternative to hospital admission for adults experiencing a mental health crisis. The service offers a safe, therapeutic and trauma-informed environment where individuals can stabilise, recover and safely return home through personalised recovery planning and partnership working with the Crisis Resolution Home Treatment Teams (CRHTTs). The Recovery House operates 24 hours a day, 365 days a year and provides accommodation for up to ten guests. Job Description The Service Manager provides strategic and operational leadership for a 24-hour NHS-funded Mental Health Recovery House, ensuring the delivery of a safe, high-quality, person-centred, trauma-informed, and recovery-focused service for adults experiencing a mental health crisis. The post holder is responsible for the overall management of the service, including operational performance, governance, financial management, staff leadership, partnership working, and continuous service improvement, while ensuring compliance with NHS contractual requirements and regulatory standards. Key Responsibilities • Provide strategic leadership and overall operational management of the Recovery House, ensuring safe and effective service delivery 24 hours a day, 365 days a year., • Lead the management team, including the Deputy Service Manager, and oversee all operational staff to deliver high-quality, recovery-focused care., • Ensure high-quality support through effective needs assessments, risk assessments, personalised support planning, therapeutic interventions, and structured programmes of meaningful activities that promote recovery, independence, and community integration., • Develop strong partnerships with NHS Commissioners, Crisis Resolution Home Treatment Teams (CRHTTs), Community Mental Health Teams, Primary Care, Social Care, Housing Providers, Police, Ambulance Service, Local Authorities, and voluntary organisations to coordinate referrals, admissions, reviews, and safe discharge planning., • Lead all governance and quality assurance systems, ensuring compliance with NHS Standard Contract requirements, safeguarding legislation, CQC standards (where applicable), GDPR, Health & Safety legislation, and organisational policies., • Oversee audits, incident investigations, complaints, serious incidents, risk management, learning reviews, Duty of Candour, and continuous quality improvement., • Ensure effective systems are in place to monitor, record, analyse, and report all aspects of service delivery, using performance data to improve outcomes and achieve NHS contractual KPIs, including MHSDS reporting., • Lead workforce planning by recruiting, supervising, mentoring, coaching, and developing staff, managing performance, appraisals, disciplinary processes, wellbeing initiatives, and succession planning., • Ensure staff remain compliant with mandatory and specialist training, including safeguarding, trauma-informed care, suicide prevention, autism awareness, de-escalation, equality and diversity, and health and safety., • Manage the service budget, monitor staffing costs and agency usage, approve expenditure, ensure value for money, and maintain financial compliance., • Promote innovation by reviewing performance data, implementing service improvements, sharing best practice, and supporting the mobilisation of future mental health services., • Participate in the senior management on-call rota. Essential Requirements • Level 5 Diploma in Leadership for Health & Social Care (or equivalent) and degree-level education or equivalent management experience., • Minimum 2 years’ experience as a Service Manager (Mental Health Preferably), • Significant management experience within mental health, crisis, recovery, supported living, community, or NHS-commissioned services., • Experience managing large multidisciplinary teams, budgets, safeguarding, governance, quality assurance, contract performance, partnership working, change management, and service improvement., • Strong knowledge of the Mental Health Recovery Model, Trauma-Informed Care, Mental Capacity Act, NHS governance, MHSDS, safeguarding, GDPR, Health & Safety, Equality Act, and NHS Standard Contract requirements., • Excellent leadership, communication, decision-making, analytical, report writing, negotiation, stakeholder management, and performance management skills. Desirable Requirements • PMVA (Prevention and Management of Violence and Aggression) or equivalent conflict management training., • Full UK Driving Licence., • Management qualification., • Knowledge of CQC standards, Birdie, electronic care management systems, and NHS digital reporting systems. What We Offer · Company pension. · Annual Leave entitlement · Ongoing professional development. · Leadership and management training. · Employee Assistance Programme. · Career progression opportunities. · Supportive leadership team. · Opportunity to help shape an innovative NHS-funded mental health service. · A rewarding role making a meaningful difference in the lives of people experiencing mental health crises. Benefits: • Casual dress, • Company events, • Company pension, • Health & wellbeing programme, • On-site parking Ability to commute/relocate: • Totton SO40 2RA: reliably commute or plan to relocate before starting work (required) Experience: • Service Manager In Mental Health: 2 years (required)

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  • HGV Class 2 Driver
    HGV Class 2 Driver
    hace 23 días
    £14–£16 por hora
    Jornada completa
    Southampton

    Position Overview We are seeking an experienced HGV Class 2 Driver to join our operations team. The successful candidate will be responsible for the safe, efficient, and compliant delivery, loading, and unloading of goods using a lorry‑mounted crane (HIAB). This role requires a professional driver with strong awareness of transport regulations, excellent customer service skills, and the ability to work independently across multiple delivery sites. Key Responsibilities • Operate a Class 2 (Category C) vehicle safely and in line with UK road transport legislation., • Complete multi‑drop deliveries to construction sites, commercial premises, and residential locations., • Carry out daily vehicle checks, defect reporting, and ensure the vehicle is maintained to DVSA standards., • Secure loads correctly using appropriate restraints and follow all site safety protocols., • Communicate professionally with customers, site managers, and dispatch teams., • Maintain accurate delivery records, PODs, and route logs., • Follow all company policies relating to health & safety, manual handling, and environmental standards., • Represent the company positively as a frontline member of the logistics team. Required Skills & Qualifications • Valid HGV Class 2 (Category C) licence with less than 6 points, • Valid CPC card and Digital Tachograph card, • Proven 6 months experience, • Strong understanding of load security, safe lifting operations, and site safety, • Ability to work independently and manage time effectively, • Good communication skills and a customer‑focused attitude, • Physically fit and able to carry out manual handling tasks Desirable Experience • Experience delivering building materials, timber, plant, or modular units, • Knowledge of construction site protocols and RAMS, • Previous multi‑drop delivery experience Working Hours & Conditions • Full‑time, Monday to Friday (overtime available), • Early starts typical (07:00 am), • Outdoor working environment with varied delivery locations, • Competitive hourly rate + overtime + company benefits What We Offer • Competitive weekly pay structure, • Ongoing HIAB and driver development training, • Modern, well‑maintained fleet, • Supportive transport team and clear career progression, • Company pension and holiday entitlement

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