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Fortis are working with a great client to recruit an IT support engineer to be based on-site with a customer. The IT support engineer will be the point of contact on site and deal with all IT issues at a 1st line level. You will need to have great customer service skills and have a good deal of patience. The successful IT support engineer will be dealing with customers face to face, over the phone and through the ticketing system. We are looking for candidates with some experience working in IT support who are looking for the next step in their career. You will be setting up laptops, solving any Wi-Fi issues, looking after printers and generally making sure the client site functions from an IT standpoint. The IT support engineer will also be involved in general maintenance and upgrading of equipment. Due to the nature of the client you will need to be able to get an enhanced DBS clearance. The role • Supporting end users and providing basic training in the use of IT solutions, • Carrying out regular checks – making sure all systems are online, backups are successful, • Providing first line PC hardware and software support, • Escalating tickets when needed, • Conducting basic network diagnostics, • Creating and updating of IT documentation There is a team of helpdesk engineers to help with any escalations you can’t deal with yourself. The IT support engineer will be well organised and able to prioritise tickets, you will also be physically able to get around a fairly large site that is set on multiple levels. If you are an IT support engineer looking for a new, challenging position to enhance your skills please apply now to find out more. GDPR: In line with the GDPR legislations by applying to this vacancy you are agreeing that Fortis Recruitment Solutions can hold/store your data and contact you in regards to this vacancy, or any other suitable vacancies that arise. If you have any concerns/questions in regards to your data and how it is used/stored please refer to our privacy policy page on our website – Fortis Recruitment Solutions Limited. You also have the right to remove your data/cv we hold by visiting our website. (Fortis Recruitment Solutions Limited)

About The Role Role: 3.5T Van Driver - Secure Collection & Manual Handling Role Location: Crayford, DA1 4QX Salary: £(phone number removed) Hours a week: 45 hours Days of work: Monday to Friday (No Night Shifts) Contract type: Permanent This isn’t your typical driving role. As a 3.5T Van Driver - Secure Collections Operative, you’ll combine professional driving with hands-on, physical work as part of our secure collections team. You’ll be visiting client sites, collecting confidential documents, and ensuring their safe and secure transport for destruction. This role involves regular manual handling and lifting, so it’s well suited to someone who enjoys being active and takes pride in doing a job that keeps them moving throughout the day. Duties & Responsibilities: Handle and move heavy sacks of paper, emptying them into secure containers and transporting them to the vehicle Collect and transport a variety of waste streams, including confidential paper, IT equipment, WEEE, DMR and other secure materials Work across small & large customer sites, transporting paper waste between collection points, which may involve extended periods on your feet, long corridors, and stairs Represent Restore Datashred in a professional manner, delivering excellent customer service and maintaining positive client relationships Carry out daily vehicle checks, completing defect sheets and reporting any issues promptly Ensure all equipment required for the day’s duties is loaded and secured before leaving the depot Review job sheets and plan your route effectively Use the PDA to record daily collection activities and customer information Ensure all paperwork is completed for each job and securely hand in copies at the end of each shift Keep all materials safe and secure during loading, transport, and delivery About you: Confident with manual handling and physically demanding work Professional and customer-focused, with strong communication skills Able to maintain confidentiality and discretion at all times Reliable, organised, and proactive in getting the job done safely and efficiently Some of our benefits include: Annual Leave - 23 days + bank holidays Life Assurance - 2x basic annual salary Bereavement Counselling - Support during difficult times Free Onsite Parking Employee Assistance Programme (EAP) - Confidential counselling via Health Assured Eye Care Support -Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40) Access to Stream - Stream is a financial wellbeing app that allows you to track your earnings in real time and access a percentage of your pay as soon as you’ve earned it. You can also save directly from your wages, set financial goals, and get money management tips, all designed to help you budget better and reduce financial pressure between paydays.) About The Company Restore Commitment to Disability Confidence We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form. As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so

The Company Leading engineering and facilities management company working throughout West and South London for Blue- Chip clients. Summary of Duties: Service and maintenance of air con appliances within both commercial, education and retail premises. Air conditioning/electrical fault-finding experience within both commercial and domestic properties. Main Duties: Attend service and reactive breakdowns to fault find, diagnose and repair in a timely and cost-effective manner. Using knowledge and air-conditioning fault-finding experience to provide high levels first time fix and customer care. To carry out the day-to-day responsive maintenance, service and repairs as instructed To carry out servicing and safety checks on all air con systems To make immediate decisions as regards the repair requirements To inform the customer (with reason) when it is not possible to complete a repair within the first visit and make mutually agreed arrangements to return to complete and inform the relevant director Direct helpers engaged in assembly or installation of air con systems or components. Liaise with management and or client to ensure all works are completed. Ensure that all works and repairs are completed safely and in accordance with current codes and practices. Adhere to the Company policies and procedures, handbook and Health & Safety. PERSON SPECIFICATION: Essential: Recognised air conditioning apprenticeship and Commercial experience Air conditioning experience within the commercial sector e.g, fault finding, service, repair and maintenance on air condition installations and appliances. Working knowledge of test equipment including an electrical multi-meter Flexible approach Be part of the emergency call out team on a rota basis (1 in 6) To promote a positive and professional attitude to all customers and staff. Self- motivated and able to work under own initiative as well as within a team. Willing to undertake further training/development within the post as required. The ability to communicate effectively with tenants and other members of the public. Full UK Driving Licence Basic IT SkillsDue to travel aspect, this is a mobile position that will involve travelling to multiple sites throughout West and South London. The ability to work additional hours over and above contracted hours if and when required, where overtime would be payable. Please contact David @ PPM Recruitment on (phone number removed)

An opportunity has arisen for a Branch Manager to join a well-established company delivering expert garage door installation, repair, and maintenance for homes and businesses.. As a Branch Manager, you will be responsible for overseeing day-to-day branch operations and supporting a small team while ensuring smooth customer service and efficient scheduling of installations. This role offers a salary range of £36,000 - £38,000 plus bonuses and benefits. Ideally have managerial experience but candidates with supervisory experience will also be considered. You will be responsible for: * Handling sales enquiries and assisting with orders of garage doors and related products * Managing a small team, providing guidance and support * Responding to emails and telephone calls from customers, colleagues, and suppliers * Meeting customers in person to support sales and installations * Checking deliveries against orders to ensure accuracy * Performing “hands-on” tasks including occasional heavy lifting of products What we are looking for: * Previously worked as a Branch Manager, Branch Operations Manager, Assistant Branch Manager, Store Manager, Trade Counter Manager, Branch Supervisor, Branch Operations supervisor, Trade Counter Supervisor, Retail Manager, Shop Manager, Centre Manager, Sales and Installation Manager or in a similar role. * Background working within the garage door, construction, builders’ merchant, or home improvement sectors. * Have experience in sales and administration. * Strong leadership skills and ability to manage a team effectively * Clear written and verbal communication * IT literate Shift: * Monday - Friday: 7:30am - 5:00pm * Saturday: 9:00am - 12:30pm (on a rota basis) What's on offer: * Competitive salary * Performance-related bonuses * Company car and mobile phone * Generous holiday allowance * Pension contributions * Comprehensive training * Supportive working environment This is a fantastic opportunity to join a dynamic branch team and develop your career in a hands-on managerial role. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

Senior Valuation Surveyor – London & Home Counties | Local Authority Client £34.12 p/h Umbrella (Inside IR35) 37 Hours per week Ongoing Contract Overview of the Role Service Care Solutions are working in partnership with a Local Authority within the Place Directorate to recruit an experienced Senior Valuation Surveyor to support their Corporate Estate function. Working within the Estates, Facilities and Regeneration division, you will contribute to the Directorate’s vision of delivering high professional and customer service standards, ensuring compliance with legislation, policy and Government regulations. The Council manages a diverse property portfolio valued in excess of £400m across the General Fund and Housing Revenue Account, generating over £5m annual income. This role will play a key part in protecting and enhancing that income stream through active asset management, valuation and strategic estate input. Responsibilities Day-to-day management of the Council’s commercial property portfolio (General Fund & HRA) Undertaking lease renewals, rent reviews and lettings of commercial property (shops, offices, industrial units etc.) Leading on residential valuation matters including RTBs and leasehold enfranchisement Supporting regeneration and acquisition projects including potential CPO work Undertaking statutory and asset valuations in accordance with RICS Professional Standards Managing acquisitions and disposals via private treaty or auction Preparing evidence for Public Enquiries, Arbitration and Court proceedings where required Advising internal departments (e.g. Housing, Adult Social Care) on property matters Preparing Cabinet Reports, briefing notes and technical documents Advising on rating matters and leading appeals where necessary Commissioning and managing external consultants Supporting capital receipts delivery and contribution to MTFS objectives Deputising for the Service Manager – Valuation & Estate Management when required Ensuring asset register accuracy and strong governance/performance frameworksRequirements Full Member or Fellow of the Royal Institution of Chartered Surveyors (MRICS/FRICS) – General Practice, Valuation or similar Registered Valuer (or ability to become Registered) Extensive experience within property valuation and/or asset management Strong background in commercial property management, acquisitions and disposals Sound knowledge of relevant property legislation, local government frameworks and compliance requirements Experience working within or alongside Local Authority / Public Sector estates Excellent report writing, numerical and analytical skills Ability to manage workload independently with minimal supervision Strong stakeholder engagement skills across internal departments and external partnersThis is an excellent opportunity for a commercially minded Valuation Surveyor seeking a strategic and operational role within a large and varied Local Authority estate portfolio. If you're looking for work but this role isn’t for you, please feel free to get in touch with what you're looking for. Contact: James Glover at Service Care Solutions on (phone number removed) or via email at (url removed)

Nursery Manager role - Hendon Salary - £45,000-£50,000 per annum depending on experience. Hours - 40 hours a week, either over 4 long days (phone number removed) or 5 shorter days (phone number removed)/9.30-6.30). Maternity cover role Benefits: Additional ,Annual Leave for your Birthday £500 starter bonus CPD training Company events Free food onsite THE ORGANISATION This Nursery is a welcoming, child-centred early years setting based in Hendon. They are committed to providing a safe, nurturing and stimulating environment where every child is valued as an individual and supported to reach their full potential. We pride ourselves on strong parent partnerships, high standards of care, and a positive team culture. THE POST The Nursery Manager will be a qualified professional, with strong management experience, who is responsible for the overall management of the nursery. The Nursery Manager will develop and motivate the staff team, ensuring a high standard of childcare practice throughout the nursery and excellent level of customer service to parents. It is expected that the Nursery Manager will take responsibility for the full operations of the nursery, to continue to purchase equipment and resources, establish operational procedures, recruit and train staff and work to ensure the commercial success and long term sustainability of the nursery. The Nursery Manager is responsible for the overall leadership, quality, and operational management of this Nursery. The postholder will ensure full compliance with EYFS and regulatory requirements, drive continuous quality improvement, maintain strong occupancy levels, and foster a motivated and high-performing team. Ongoing support will be provided by the management committee and external agencies, as appropriate. An enhanced DBS check is required, before any appointment can be confirmed. They are paying a salary of up to £50,000 Best Start recruitment want to help you to make the right choice in your next career move. If you meet the criteria set above, or would like Early Years Career advice please apply ASAP for an informal and confidential chat. We cater for all Early Years jobs and currently have Nursery Manager, Deputy Manager, QTS, Montessori, Room Leader and Early Years Practitioner / Nursery Nurse vacancies

Gardener Location: North West London, NW10| Hub Base: Brent Salary: £27248 Hours: 35 Per week The Job Do you enjoy working outdoors and transforming green spaces into well-kept, welcoming environments? We are recruiting a Gardener on behalf of our client, helping to keep their estates clean, attractive, and thriving all year round. This is a hands-on, highly visible role where the impact of your work is appreciated every day. You will be part of a supportive team and will be given the tools and training you need to succeed. What You will Do Carry out scheduled grounds maintenance across multiple estates Plant and maintain seasonal flower beds, hedges, shrubs, and turf Weed, spray, and perform seasonal leaf clearance Operate and maintain a range of manual and powered gardening tools Apply and store chemicals safely in accordance with regulations Remove and dispose of green waste responsibly Assist with landscaping projects and ongoing improvements Respond to urgent issues such as vandalism, hazards, or defects Follow all health & safety procedures and wear PPE as required What You will Need Full UK driving licence (you will be using company vehicles) Experience in gardening or grounds maintenance Ability to safely operate horticultural machinery and tools Good communication skills and a customer-focused approach Physically able to work outdoors in all weather conditions Basic understanding of health & safety regulations PA1 & PA6a pesticide certificates – desirable, not essential A satisfactory Basic DBS check Before You Apply This is a physically active, outdoor role. You must be comfortable working in all weather conditions and confident using powered tools and machinery. A full UK driving license and a Basic DBS check are essential. If you are ready to make a difference in your community and take pride in creating beautiful outdoor spaces, Prakash at Service Care Solutions would love to hear from you. Apply today by contacting Prakash by emailing (url removed) or call (phone number removed)

Contract: 6 Mths Based in Essex/Hybrid Day Rate: £500-£600 per day Radius is looking for a Project Manager who has initially strong experience in Remedy to ServiceNow migrations. Role Responsibilities The role, reporting to the CIO, is responsible for ensuring the delivery of the main Corporate IT System Projects for 2026 (primarily Service Now but also covering Sharepoint and Microsoft365 improvements as required). The role will be expected to cover requirements capture/definition, managing the suppliers, users, IT admins required as part of the project, completing system testing and project managing the full delivery. Main Duties This role will work closely with the CIO to deliver a number of improvement/migration projects for a number of Corporate IT Systems/applications. The primary areas of responsibility will include, but not limited to: Technical Project Management Managing the GM UK Corporate IT Projects (see list below), the responsibilities for each project include the full project lifecycle including * Requirements capture/definition (including business analysis and working with users/managers to understand needs and expectations) * Project documentation including business cases, gateway checksheets and project start and closure documentation * Supplier Management (a third-party company or in-house resource will be used to complete the system design, configuration and delivery) * Ensuring a high standard of cyber/information Security and compliance with the relevant standards and the relevant GM UK policies/processes (including ISO/IEC 27001, ISO 9001, ISO (phone number removed) and potentially SOC1 and 2) with the design, delivery of the project and longer-term operation * Managing users and managers engagement within the project * Assisting with process documentation relation to the new system/project * Managing the testing of the new system (defining test plans, completing technical testing, managing user testing), managing the resolution of snags/issues * Working within the GM UK Change and release processes for the release/updating of the system(s) * Documenting user and admin guides The systems/applications that the role will likely be involved include (but not limited) to the following (all are expected to be third party hosted applications – SAAS): Service Now (Ticketing and Service Management System) Managing the GM UK migration from Remedy to Service Now and ongoing improvements in the Service Now system, including the implementation of a customer portal to meet GM UK customer requirements, enhanced reporting and potentially integration with other systems (eg: asset databases and automated alert monitoring systems). GM UK will be engaging a third-party supplier to complete the actual setup, configuration. Service Now will be the primary focus of the role, but if time then there is also the potential to also get involved in the following projects as well Microsoft 365 (Email, OneDrive etc) Managing (including working with the Norway IT team) security and functionality improvements to the GM Microsoft365 system for the benefit of the UK users; including PC migration to InTune integration, sensitivity labels, compliance rules, implementing meeting room resources etc. GM UK engages and IT company to complete the actual works and manage the system so this role will be responsible for the Technical Project Management of the improvements Sharepoint Online (Microsoft 365) Managing the GM UK migration from an older on-premise Sharepoint System to Sharepoint online, including a complete content refresh and ongoing improvements in the Sharepoint online system. GM UK will likely complete the technical/data migration in-house (with assistance from a third-party were required) Qualifications Relevant Degree qualifications or similar practical experience Skills & Experience Essential * Experience of Technical Project Management * Experience of Business analysis / requirements collection experience * Understanding/experience of Cyber/Information Security within application design, hosted (SAAS) systems and project management * Experience in creating project documentation ongoing processes and user/admin guides * Experience of managing IT support/consultancy companies to deliver projects * High level of IT Literacy including good knowledge and practical experience of Microsoft Applications (ideally including Office365, Visio, Project, SharePoint). Desirable * Experience of Projects involving Service Now * Experience of Projects involving Microsoft 365 (including Email, Onedrive, Sharepoint, Azure etc) * Experience of ISO 27001 within project management Person Specification * Attention to detail with high personal standards and the desire to complete tasks thoroughly * Flexible and adaptable with a positive outlook and “can do” attitude * Able to communicate effectively at all levels (written and verbal) * Strong and demonstrable integrity with a desire to work as part of a team * Ability to work efficiently, timely and cost effectively under continually changing demands and requirements * Good time management * Good communication skills (written and spoken) * Must be commercially aware

FIELD SERVICE ENGINEER - COMMERCIAL LAUNDRY EQUIPMENT White Goods Engineer, Domestic Appliance Engineer, Catering Engineer, Laundry Engineer or Field Service Engineer experience? LAUNDRY ENGINEER South East - CR/BR/DA/ME/SEA worldwide Manufacturer of Commercial Laundry Equipment are seeking additional Field Engineers due to continued sales growth, to undertake service, breakdown & fault-finding on a wide range of commercial appliances & commercial laundry equipment. YOUR EXPERIENCE Field Service Engineer with Electro-Mechanical or Gas & Electrical experience Able to use a Multi Meter Laundry Engineer, White Goods Engineer, Domestic Appliance Engineer advantageous Full UK Driving Licence Gas ACS qualification desirable (training can be provided after probation) Able to work efficiently to rectify breakdowns and to work accurately to PPM schedules Electrical competence including the ability to dead test and carry out safe isolationAdvantageous: Experience working on commercial laundry brands such as Miele, Electrolux, Girbau, JLA Experience working on domestic appliances such as Beko, Whirlpool, Haier, Bosch, Fisher Paykel, Hotpoint, Smeg, etc.THE ROLE Based from home, you will undertake service, breakdown & fault-finding on a wide range of Commercial Laundry equipment as well as Washers, Dryers and Ironers at client premises including care homes, universities, hotels and more. Providing excellent customer service while on-site, ensuring that all service visits meet company and client expectations. Ongoing manufacturer/product training will be provided for candidates with relevant experience. HOURS & REMUNERATION Monday to Friday - 42.5 hours per week Standby rota - 1 in 4 weekends - Approx £4,000-£6,000 extra Paid travel - door to door Overtime: Paid at x1.5 Mon - Sat and x2 for Sundays Company Van (Automatic Transit, fully equipped, available for personal use) Uniform, tools, phone, PDA provided 28 days holiday + Bank Holidays Private Health Care Scheme and Company Pension Scheme Bonus scheme based on First Time FixPackage of £40-42K+ based on: Basic Salary: £36,000 £3000 extra if Gas Safe Standby pay: £50 per day (1 in 4 weekends) + Call out rate - Approx £4,000-£6,000 extra annually if called out. Bonus: Monthly performance-based bonus (details to be discussed at interview) Overtime Payments - Paid at x1.5 Mon - Sat and x2 for SundaysInterested and suitably experienced? Then please contact Ella at startMonday now! Keywords; Laundry Engineer, JLA Engineer, Commercial Washing Machine Engineer, Miele Engineer, Electrolux Engineer, Catering Engineer, White Goods Engineer, Domestic Appliance Engineer, Washing Machine Engineer

JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... OUR HOTEL Nestled in the vibrant heart of East Londons Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If youre looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us! OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An extra day's holiday for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year And much much more! A DAY IN THE LIFE OF AN ASSISTANT LEISURE & SPA MANAGER AT OUR HOTEL What you'll be doing... To oversee daily operations of the spa and leisure club, ensuring the adherence to health and safety regulations. To manage, train and motivate staff, fostering a positive team environment that encourages professional growth. To assist the Leisure & Spa Manager to recruit, train, support, develop and inspire the Quad team in achieving objectives. Oversee staffing levels and scheduling within budgets and in line with business needs. Administration including rostering, payroll, budgeting, audit response, and reporting. To provide a friendly and courteous service to encourage membership of the club and to maximise the service opportunities for guests to ensure return visits. Source and manage member feedback effectively to ensure continuous service and programme improvement. Ensure high standards of cleanliness, hygiene, and safety across all facilities. To create and take advantage of sales opportunities in order to maximise club revenue, answering telephones promptly and correctly to maximise business and minimise guest frustration. Maintain a highest level standards of cleanliness, presentation, service and professional advice offered to members using the facility. To be responsible alongside the Leisure & Spa Manager for the safety and welfare of the members and team at the Quad Club. WHAT WE NEED FROM YOU Passion for fitness, wellness and leisure. Managerial experience to lead a team effectively while fostering a collaborative atmosphere. Pool Plant Operator qualification (ideal) Pool Responder qualification (ideal) First Aid qualification (ideal) Strong organisational skills to manage multiple tasks efficiently. Phone etiquette skills for professional communication with members over the phone. A passion for leisure activities and an understanding of customer needs in this sector is essential. Strong communication skills, comfortable chatting with members and coordinating with team members. A problem-solver who can think on their feet, handling any situation with a positive attitude. Team spirit, ready to jump in wherever needed to keep things flowing smoothly. High energy and adaptability, thriving in a fast-paced environment where no two days are the same. Proficiency in retail management practices to enhance sales performance within the leisure facility. Time management skills to prioritise tasks and meet deadlines consistently. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact TPBN1_UKCT

Job Title: Customer Service Advisor - Initial Contact Worker Location: Havering Contract: Full-time temp Pay Rate: £16.84 PAYE hour Start Date: Urgent - Immediate Start Are you passionate about making a difference in the lives of vulnerable adults and their carers? We are seeking an enthusiastic and dedicated Initial Contact Worker / Customer Advisor to join our vibrant Havering Access Team (HAT)! About Us: The Havering Access Team is the gateway to Adult Social Care, delivering timely and effective support to our community. We thrive in a fast-paced, multidisciplinary environment, where every day is an opportunity to impact lives positively. What You'll Do: As the first point of contact for Adult Social Care inquiries, your role will be crucial in providing information, advice, and support. You'll work closely with a team of professionals to ensure that residents receive the care they need. Key Responsibilities Include: Manage inquiries via phone, email, and face-to-face interactions. Deliver clear, accurate, and empathetic guidance to residents and carers. Process referrals and gather relevant information for appropriate teams. Maintain accurate records on our Adult Social Care database. Conduct strengths-based conversations, focusing on individual needs. Collaborate in a high-pressure environment to ensure timely responses. What We're Looking For: Knowledge of relevant legislation (Care Act 2014, Equality legislation, etc.). Experience in busy customer-facing roles, ideally within Adult Social Care. Strong IT skills, with a willingness to learn case management systems (Liquid Logic training provided). Excellent communication skills, with the ability to handle sensitive conversations. A flexible and reliable team player ready to hit the ground running! Why Join Us? Be part of a dedicated team making a real impact. Opportunities for professional development and training. Supportive work environment with a focus on collaboration. Ready to Make a Difference? If you have a background in Adult Social Care or a similar customer-focused role, we want to hear from you! Interviews will be conducted ASAP. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Sales Executive (Romanian speaking) Location: Edgware, HA8 7EB Salary: OTE £40k + Job Type: Full-time, Permanent. Monday to Thursday, 10am - 7pm & Friday 10am - 5pm. The Role: We are currently seeking a confident, energetic, motivated and relationship-oriented Sales Executive (Polish speaking) who embodies a positive and passionate attitude to join our dynamic sales team. The ideal candidate will have the ability to build strong rapport with clients, grow their portfolio, and successfully convert a high number of clients to our services. This is an exceptional opportunity for an individual who possesses a genuine passion for their work, takes pride in delivering exceptional service, and strives to achieve optimal results for clients. In this role, your primary objective will be to efficiently handle a significant client portfolio, as well as dealing with hot and warm leads, while upholding our business directives and delivering an exceptional service. Maintaining strong relationships with our external partners will be crucial to ensure that all matters are handled in the most appropriate manner. As the initial point of contact for our valued clients, we are seeking individuals who have a sincere desire to assist by actively listening, empathising, and determining the best course of action for each client. As our Sales Executive (Polish speaking), you will be responsible for providing compassionate customer service to individuals who have undergone challenging life events. Your role will involve guiding customers throughout their claims journey, ensuring a seamless and personalised experience. Joining our growing sales team, you will thrive in an environment that fosters mutual support in achieving personal and team targets. Our office operates at a rapid pace, with a focus on making outbound calls to clients who require our expertise in finding suitable legal representation. Please note - candidates must confirm the below in order to be considered; Must be fluent in Romanian. Must live within a commutable distance to Edgeware (HA8 7EB).Who Are We? National Claims is a client management company based in Edgware, Greater London. We help those who have had non-fault accidents, Clinical Negligence cases and assisting tenants in addressing housing disrepair issues. We are committed to guiding our clients through their entire legal journey, connecting them with specialized law firms tailored to their specific needs. Skills and experience required: Accurate data capture and concise summarization in accordance with business guidelines; Excellent customer service skills; Exceptional verbal and written communication skills, both over the phone and through email; Proficiency in using multiple systems interchangeably and strong keyboard skills; Organisational skills, efficient time management, and the ability to understand and meet client requirements; Understanding of compliance importance and awareness of potential consequences to the business if not adhered to; Motivation to meet and exceed sales targets, a strong work ethic, and the ability to thrive within a friendly team environment. Persistence in sales follow-up inquiries.Desirable Personal Attributes: Passionate about delivering exceptional service; Driven to achieve the desired outcome; Curiosity and ability to ask the right questions; Team-oriented, working collaboratively to achieve shared goals; Strong work ethic; Motivated and self-driven; Outgoing and engaging attitude; Confident telephone manner; Excellent customer service skills; Ability to work effectively in a team environment.Benefits: Pension Scheme; Monthly incentives; Team nights out.Monthly Incentives include: Sales person of the month recognition Highest Conversion for the month recognition Voucher for hitting monthly team targets 1st and 2nd place for the highest trust pilot reviews for the month Highest Yearly Conversion Prize - This year the agent will receive £1200 worth of Holiday Vouchers. Introducer fee when introducing friends or family. Uncapped Commission 30 Holiday Days - Including Bank holidaysPlease click APPLY to submit your CV for this role. Candidates with the relevant experience or job titles of: B2B Sales, Area Sales Manager, Regional Sales Coordinator, Field Business Development Manager, Account Manager, Key Account Manager, Sales Development, Sales Coordinator, Sales Coordinator, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Key Sales, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist, may also be considered for this role

Customer Service Administrator Shrewsbury, Shropshire Permanent role Monday Friday (8 am 4.30 pm) Salary £27,000 - £30,000 depending on experience An excellent opportunity has arisen to join a well-established and highly respected organisation based in Shrewsbury. Renowned for their industry leadership and commitment to quality, our client is seeking a proactive and detail-oriented Customer Service Administrator to join their dynamic and supportive team. This role is integral to ensuring the smooth flow of customer operations, from initial enquiry through to order fulfilment. Youll be responsible for maintaining high standards of service, accuracy, and communication across all customer touchpoints, while working closely with internal departments to support business efficiency. Key Responsibilities Serve as the first point of contact for customer enquiries via phone and email, delivering prompt and professional responses Accurately process repeat and bespoke customer orders, ensuring correct stock, pricing, and account details are maintained Monitor and manage shared inboxes to ensure timely responses and resolution of queries Support delivery performance by coordinating with logistics and operations teams Escalate service issues appropriately to maintain customer satisfaction and operational continuity Collaborate with sales, purchasing, and warehouse teams to resolve order discrepancies and ensure smooth workflow Maintain and update CRM systems and internal databases with accurate records of orders, communications, and transactions Assist with reporting and analysis of service KPIs, identifying areas for improvement Contribute to continuous improvement initiatives within the customer service function Skills & Experience Proven experience in customer service, order processing, or sales administration Excellent attention to detail and accuracy in data entry and record keeping Strong communication skills, both written and verbal, with a professional and courteous manner Ability to manage multiple tasks and prioritise effectively in a fast-paced environment Proficient in Microsoft Office and CRM systems A collaborative team player with a proactive approach and commitment to service excellence This is a fantastic opportunity for someone looking to grow within a stable and forward-thinking company. If you thrive in a customer-focused environment and enjoy working as part of a close-knit team, wed love to hear from you. The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours .If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Ref: DE26738 TPBN1_UKTJ

Field Service Engineer, Laboratory Robotic Systems Basic Salary £50,000 to £55,000 Bonus 10% Company Car - Electric (Tesla) and Hybrid Options Available Pension Healthcare Life Insurance Phone, Laptop Holidays The Role – Field Service Engineer, Laboratory Robotic Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory automation Support scientific products located at customer sites, including pathology departments, university research, laboratories and pharmaceutical environments Your Background – Field Service Engineer, Laboratory Robotic Systems To succeed in this exciting role you must be able to demonstrate: Competent background in a customer facing field service engineering capacity, gained within a high value electronics or electro-mechanical capital equipment environment. Qualification in engineering, electronics or a science based subject to a minimum of ONC level. Applications are encouraged from engineers with a broad range of backgrounds, including laboratory, scientific, robotics, life sciences, biopharmaceutical, university research, laboratory automation or medical devices The Company - Field Service Engineer, Laboratory Robotic Systems This global manufacturer supplies a wide range of innovative laboratory automation systems to the clinical diagnostics, biopharmaceutical and research sectors At the core of their business lie product innovation, excellent customer service and good people They foster a welcoming and inclusive working environment with exceptional training and encouragement for personal development and career progression High levels of staff retention are the result of a fair and appreciative management style This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or an employment business. TPBN1_UKTJ

Job Title: Sales Manager Location: Edgware, HA8 7EB Salary: OTE £75k + (uncapped commission) Job Type: Full-time, Permanent. Monday to Thursday, 10am - 7pm & Friday 10am - 5pm. The Role: We are seeking an experienced, driven, and people-focused Sales Manager to lead and develop our high-performing call centre sales team. This role is ideal for a confident leader with a proven background in call centre management, who can inspire performance, drive conversions, and foster a positive, target-driven culture. As Sales Manager, you will take ownership of team performance, ensuring agents effectively manage a high volume of warm and hot leads while delivering outstanding customer experiences. You will play a pivotal role in coaching, mentoring, and motivating your team to consistently exceed sales targets and maintain high-quality client interactions. This is an excellent opportunity for a passionate and results-oriented individual who takes pride in developing others, improving processes, and delivering measurable outcomes. You will oversee day-to-day call centre operations, monitor KPIs, and ensure all activity aligns with business objectives and compliance standards. Building and maintaining strong relationships with both clients and external partners will be key, ensuring every customer journey is handled professionally, empathetically, and efficiently. You will also lead by example-demonstrating excellent communication, active listening, and a customer-first mindset. Working within a fast-paced outbound sales environment, you will ensure your team thrives under pressure, remains motivated, and consistently delivers exceptional results while supporting one another to achieve both individual and collective goals. Essential Requirements: Proven call centre management experience * Must live within a commutable distance to Edgware (HA8 7EB) * Demonstrable experience using Salesforce (or similar CRM systems) in a sales environment * Strong data analysis skills, with the ability to interpret performance metrics and drive improvements * Proven experience training and onboarding new starters within a previous sales role, with evidence of successful outcomes * Excellent sense of urgency with the ability to prioritise tasks and meet deadlines in a fast-paced environment * High level of attention to detail, ensuring accuracy across reporting, processes, and customer interactions * Strong organisational and time management skills * Effective communication and leadership abilities, with experience managing and motivating teamsWho Are We? National Claims is a client management company based in Edgware, Greater London. We specialise in supporting individuals with non-fault accident claims, clinical negligence cases, and housing disrepair matters. Our mission is to guide clients through their legal journey, connecting them with specialist law firms best suited to their needs. Key Responsibilities & Skills: Lead, manage, and develop a team within a call centre sales environment Drive team performance against sales targets, conversion rates, and KPIs Monitor call quality, compliance, and data accuracy in line with business standards Coach and mentor team members to improve performance and customer engagement Ensure accurate data capture and clear case documentation Deliver exceptional customer service standards across all interactions Communicate effectively across multiple channels (phone and email) Manage workloads, prioritise tasks, and optimise team productivity Maintain strong compliance awareness and mitigate risk to the business Encourage persistence and consistency in sales follow-ups and pipeline managementPersonal Attributes: Strong leadership and team development skills Highly motivated with a results-driven mindset Passionate about delivering exceptional customer service Confident communicator with a strong telephone presence Ability to inspire, engage, and influence others Organised, proactive, and resilient in a fast-paced environment Collaborative approach with a focus on team successBenefits: Base salary of £50k, with on-target earnings of £75k - year 1 Pension Scheme Monthly incentives and performance rewards Team social events and nights out Uncapped commission structure 30 days holiday (including bank holidays)Please click APPLY to submit your CV for this role. Candidates with the relevant experience or job titles of: B2B Sales, Area Sales Manager, Regional Sales Coordinator, Field Business Development Manager, Account Manager, Key Account Manager, Sales Development, Sales Coordinator, Sales Coordinator, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Key Sales, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist, may also be considered for this role

About the Role We are seeking a driven, highly organised and commercially focused Stock and Enquiry Manager to oversee both vehicle inventory management and sales enquiry performance at Mercedes-Benz of Watford. This dual-responsibility role is pivotal in ensuring seamless alignment between vehicle availability and customer demand. You will manage all inbound sales enquiries while maintaining accurate, optimised stock levels to maximise conversion, profitability and customer satisfaction. The role requires strong leadership, attention to detail and the ability to perform in a fast-paced premium retail environment. Key Responsibilities Enquiry Management & Conversion Oversee all inbound and outbound sales enquiries across phone, email, website and third-party platforms. Ensure rapid response times and professional communication aligned with brand standards. Qualify and allocate leads effectively to the sales team. Implement structured follow-up processes to maximise appointment setting and conversion rates. Monitor enquiry KPIs including response time, show rate and sales performance. Stock Management & Optimisation Maintain accurate oversight of all new and used vehicle stock. Monitor stock status including ordered, in-transit, prepared, displayed and sold units. Manage stock ageing and implement strategies to optimise turn and margin. Conduct regular stock audits to ensure system accuracy. Coordinate vehicle sourcing and inter-site transfers where required. Sales & Operational Alignment Work closely with the Sales Manager to ensure stock mix aligns with enquiry trends and market demand. Support pricing strategy reviews based on performance and competitor analysis. Liaise with logistics, preparation and marketing teams to ensure vehicles are ready and correctly advertised. Leadership & Performance Management Lead and develop the enquiry handling function. Set and monitor clear KPIs for response, conversion and stock accuracy. Provide reporting to senior management on stock performance and enquiry conversion metrics. Identify opportunities for process improvement and operational efficiency. Compliance & Systems Ensure accurate CRM and DMS data management. Maintain compliance with FCA regulations, GDPR and internal policies. Uphold brand standards in all customer interactions and operational processes. About you Proven experience in automotive retail, stock control, or enquiry management. Strong leadership and team management capability. Analytical mindset with experience interpreting sales and stock data. Excellent organisational skills and attention to detail. Proficiency in CRM/DMS systems and Microsoft Office. Customer-focused with a commitment to delivering a premium experience. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Repairs Planner – Office Based Location: Ealing Pay Rate: £16.91 per hour Contract Type: Temporary (with potential for extension) Working Hours: Full-time, Monday to Friday Our client, a leading and well-established repairs and maintenance contractor, is seeking an experienced Repairs Planner to join their busy team based in Ealing. This is a fully office-based role offering a competitive hourly rate and the opportunity to work within a fast-paced, supportive environment. Key Responsibilities: Scheduling and planning maintenance and repair works for operatives and subcontractors Managing incoming repair requests via phone and email Ensuring appointments are arranged efficiently and within SLA targets Liaising with tenants, clients, and field operatives to coordinate works Updating internal systems with accurate job and appointment information Handling rescheduling and resolving planning conflicts in a timely manner Requirements: Previous experience in a similar role within repairs, housing, or maintenance planning Strong organisational and time management skills Excellent communication and customer service abilities Ability to work under pressure in a high-volume environment Proficiency in using scheduling systems and Microsoft Office What’s on Offer: Competitive pay rate of £16.91 per hour Full-time, office-based role in Ealing Opportunity to work with a reputable contractor Supportive team environment with potential for contract extension If you have the relevant experience and are looking for your next opportunity within a dynamic repairs environment, we would like to hear from you. Please apply today with your updated CV

Project Manager - Advanced Metering Infrastructure Location: Jersey Salary: Negotiable Depending on Experience Overview: We are recruiting for an experienced Project Manager that has had a previous track record on advanced metering infrastructure, this is an exciting role that will ead the end-to-end delivery of the organisation’s AMI 2.0 implementation, acting as the client-side owner for scope, schedule, governance, and deployment coordination across all phases: design, implementation, testing, pilot, rollout, and stabilisation. This role is accountable for orchestrating cross-functional delivery across Metering, IT, Finance, Customer Care, Service Delivery, and external suppliers, ensuring that the AMI solution is implemented safely, compliantly, and predictably in line with operational, regulatory, and customer obligations. The position exists to translate vendor delivery models, technical designs, testing regimes, and field deployment activities into outcomes that are fully operable by the utility. It provides clear ownership for decision-making, risk management, and change control on the client side, including managing impacts and dependencies arising from other Smart Upgrade initiatives. Key Responsibilities: Responsible for day-to-day project cost control and forecasting across AMI implementation phases Manages client-side delivery budgets associated with AMI rollout (people, logistics, training, deployment support) Supports CapEx and OpEx planning and benefits realisation tracking Ensures rigorous change control to protect cost, scope, and schedule Lead client-side AMI 2.0 delivery in line with the agreed implementation model, phase gates, milestones, and acceptance criteria. Coordinate internal teams and external suppliers to ensure effective sequencing, resourcing, governance, and delivery of design, build, integration, testing, and deployment activities. Own and manage the master project schedule, dependencies, and critical path across all delivery phases, including dual HES operational periods. Identify and manage delivery risks (technical, operational, safety, customer, reputational), implement mitigations, and operate formal change control processes. Involved in testing and Ensure fulfilment of client-side responsibilities across FAT, SIT, UAT, and SAT, including preparation, resourcing, evidence review, and formal acceptance decisions. Oversee installation sequencing, installer capacity, logistics readiness, and site access planning in collaboration with Service Delivery and contractors. Act as the primary coordination point between internal stakeholders and the AMI supplier project team, ensuring clarity of expectations, decisions, and escalation routes. Ensure operational processes, documentation, training, and support models are in place for a controlled transition into steady-state operations. Embed health, safety, and environmental requirements into all project and field activities, treating safety as the primary delivery constraint. Experience, knowledge, and qualifications: Essential Experience: Proven delivery of complex, multi-year infrastructure or systems projects Experience coordinating cross-functional teams in regulated or safety-critical environments Strong working knowledge of project governance, risk management, and change control Experience managing vendors and suppliers under formal contractual arrangements Working knowledge of database-driven systems and integrations Desirable Experience: Utility, energy, or infrastructure sector experience Large-scale system implementations with field deployment components Experience working within formal testing and acceptance frameworks Qualifications: Degree or equivalent professional experience in engineering, project management, or a related discipline Formal project management qualification (e.g. PRINCE2, MSP, PMP) desirable Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

Job title Business Development Manager Location: Hybrid – one day at head office in Berkshire home working, travel to sites in Kent, Essex & London Salary: Basic salary £45k OTE £75k Hours: Monday to Friday, 8.30am to 5.00pm Why Join? My client is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, they provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities. Despite our fast growth, we still care about every customer, every contract and every member of staff. They pride ourselves on our attention to detail and delivery of a thorough, reliable high-quality service. The Opportunity Reporting to the Head of Sales & Marketing, they are looking for an ambitious Business Development Manager to join their expanding sales team and drive their growth even further. Your primary focus will be to build a solid pipeline of new business, establishing strong relationships with prospective clients, assisting our continued expansion. What You’ll Be Doing • Prospecting & Business Development: Spend two days a week identifying and targeting new business opportunities, • Appointments & Leads: Book a set number of qualified appointments each week, with a focus on specific geographic areas, • Lead Management: In addition to individual prospecting efforts, the company generated a significant number of inbound leads last year (circa £2.5m per BDM) which you would need to qualify and book, • Customer Site Visits: Travel to customer locations to attend meetings, survey buildings, and provide tailored quotes for cleaning services, • Negotiation & Objection Handling: Navigate objections and negotiate pricing effectively, • Relationship Building: Build lasting business relationships, managing the sales process from lead to close, • Market Insight: Stay up to date with industry trends, competitor activities, and emerging opportunities, • Collaboration: Work closely with our operations team to ensure smooth contract transitions and successful mobilisation, • Sales Maximisation: Undertake other tasks to optimise sales revenue and achieve targets. About you They are looking for an experienced Business Development Manager (preferably in the cleaning/FM sector) who thrives on challenge and enjoys the satisfaction of closing high-value deals. You will have strong communication skills, both written and verbal, Self-drive and tenacity to pursue new opportunities and possess an ability to work well as part of a team What You’ll Need • A solid background in direct sales (experience in cleaning or similar industries is a plus), • Experience of selling a service (preferably in the cleaning/FM industry), • Proven success selling contracts valued at £1.5m+ annually (80% inbound leads), • A proven track record in prospecting and closing deals, • Experience in the education or medical sectors would be an advantage, but not essential, • A valid UK driver’s license, • The right to work in the UK and satisfactory references What they can offer you Flexibility in work hours and location (average of 1 day in the office, 4 days working from home/out in the field) Company vehicle or mileage allowance iPad, laptop and Company mobile phone Competitive salary with an attractive commission structure Up to 27 days’ annual leave (depending on length of service) NEST pension scheme Opportunities for training, professional development and career progression Quarterly employee recognition awards A friendly and inclusive working culture Regular team events and employee perks Free parking and refreshments when in the office An inclusive, equal opportunities workplace where diversity is valued and everyone is welcome Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest

JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... OUR HOTEL Nestled in the vibrant heart of East Londons Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If youre looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us! OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year And much much more! A DAY IN THE LIFE OF A LEISURE CLUB & SPA MANAGER AT OUR HOTEL What you'll be doing... To oversee daily operations of the spa and leisure club, ensuring the adherence to health and safety regulations. To manage, train and motivate staff, fostering a positive team environment that encourages professional growth. To recruit, train, support, develop and inspire the Quad team in achieving objectives. Develop and implement engaging programmes and activities that cater to diverse members' interest. Performance management & Absence management. Oversee staffing levels and scheduling within budgets and in line with business needs. Administration including rostering, payroll, budgeting, audit response, and reporting. To provide a friendly and courteous service to encourage membership of the club and to maximise the service opportunities for guests to ensure return visits. Source and manage member feedback effectively to ensure continuous service and programme improvement. To oversee sales management efforts, including promoting services, managing retail operations within the facility in order to maximise club revenue, To manage financial performance, maximise income and minimise expenditure - ensuring maximum profitability, target reach and membership growth. Liaise with other departments providing feedback and support wherever necessary. Ensure high standards of cleanliness, hygiene, and safety across all facilities. To create and take advantage of sales opportunities in order to maximise club revenue, answering telephones promptly and correctly to maximise business and minimise guest frustration. Maintain a highest level standards of cleanliness, presentation, service and professional advice offered to members using the facility. To be responsible for the safety and welfare of the members and team at the Quad Club. WHAT WE NEED FROM YOU Passion for fitness, wellness and leisure. Managerial experience to lead a team effectively while fostering a collaborative atmosphere. Pool Plant Operator qualification (ideal) Pool Responder qualification (ideal) First Aid qualification (ideal) Strong organisational skills to manage multiple tasks efficiently. Phone etiquette skills for professional communication with members over the phone. A passion for leisure activities and an understanding of customer needs in this sector is essential. Strong communication skills, comfortable chatting with members and coordinating with team members. A problem-solver who can think on their feet, handling any situation with a positive attitude. Team spirit, ready to jump in wherever needed to keep things flowing smoothly. High energy and adaptability, thriving in a fast-paced environment where no two days are the same. Proficiency in retail management practices to enhance sales performance within the leisure facility. Time management skills to prioritise tasks and meet deadlines consistently. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact. TPBN1_UKCT

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you. We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals. You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment. Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities. This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £31,000 to £33,000 per annum (dependent on experience) with these great additional benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Pay Review • Refer a Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There’s also the opportunity to progress your career within the Seetec Group. Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: This is an office-based role, working in Uxbridge Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 4 March 2026 Key Responsibilities • Meet, and strive to exceed, personal performance targets (Key Performance Indicators)., • Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment., • Deliver a positive experience to new customers, ensuring they engage with you and the programme., • Achieve the Customer Service Standards required on the programme, • Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals., • Where required, provide appropriate advice and guidance on the basics of selfemployment and signpost customers to internal self-employment specialist that can further support customers in respect to self-employment., • Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression., • Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment., • Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies., • Ensure all relevant evidence requirements are met to verify job starts., • Fully understand the local labour market, to source suitable job opportunities., • Undertake direct marketing to employers using digital media e.g., email, LinkedIn, Facebook, Twitter etc., • Market specific customers to employers., • Identify the specific recruitment needs of employers and undertake tailored prescreens and group assessments., • Develop relationships with key stakeholders to maximise job opportunities, i.e., federation of small businesses, chamber of commerce, JCP partnership managers, • Maintain hard copy and system-held customer records to the required compliance and quality standards., • Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc. Knowledge to be applied where appropriate during caseload management., • Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service, • To undertake any other duties, as required, appropriate to the post Skills and Experience Essential • A good working knowledge of the local labour market in the specified geographical locations, • Basic knowledge of self-employment, • Fully IT literate in using a range of Microsoft Office programmes, • Experience of working in a target driven environment, • Experience of delivering services to meet contractual and quality standards Desirable • Knowledge of the employability industry, • Knowledge of the recruitment industry, • Experience of working with people in the provision of ‘information, advice & guidance’, • Full driving licence

Administrator Our client is an established company based in Epsom looking for an experienced Administrator to join their friendly team. • Based in Epsom, • £26,000 – £28,000 salary (DOE), • Monday – Friday, 9am – 5pm Benefits: • Free residential parking, • Regular social activities, • Company Pension, • Opportunity for career progression Job Description • Scheduling engineers to carry out works for commercial customers nationwide, • Liaising with customers to confirm works, • Booking accommodation where necessary for engineers carrying out jobs further afield, • Completing job sheets, • Organising permits for engineers, • Ordering parts, • Producing quotes, • Answering phone calls, • Responding to emails, • Raising invoices for balance payments and deposits, • Providing general office support to the team Person Specification: • Proven experience within a similar role, • Strong communication skills, • Excellent organisational skills and the ability to multi-task and meet deadlines, • Good interpersonal skills, • Strong customer service skills, • Competent with Microsoft Office applications, • Strong attention to detail and accuracy, • A team player who can also work independently Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Job Title: Account and Business Development Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistentlyClient Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfactionAdmin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely mannerAbout you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations.Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languagesBenefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee ShopOur Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and developmentOur Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered

Job Title: Customer Service Advisor Location: Ealing, West London (hybrid working - 2/3 days week in office) Hourly rate £19.46 PAYE / £25.84 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role As a Customer Services Advisor, you'll be one of the first points of contact for residents, providing clear, accurate and supportive advice across a range of council services. Working via phone, email, social media and occasionally face-to-face, you'll help customers find solutions, navigate online services, and access information quickly and effectively. You'll use your excellent communication skills, problem‑solving abilities and empathy to deliver a professional and friendly service, even when conversations become challenging. This is a role where no two days are the same, and your work truly makes a difference. Key Responsibilities Provide high-quality information and advice across a wide range of council services, including Environment, Planning, Housing Repairs, Parking and more. Support residents to self‑serve by promoting and guiding them through online services. Log, triage and process service requests accurately using internal ICT systems. Handle enquiries professionally via phone, email, and other channels. Manage complex or sensitive conversations with tact, patience, and resilience. Keep up to date with council policies, procedures, system updates and legislative changes. Process payments in line with council regulations. Assist the wider team and provide cover when required. Undertake administrative tasks and contribute to continuous service improvement. Participate in training and support the induction of new colleagues.About You We're looking for someone who is proactive, customer-focused and comfortable working in a fast-paced environment. You will bring: Essential Skills & Experience Experience in a customer service environment. Strong communication skills, both written and verbal, using clear and plain English. Ability to manage difficult, distressed or abusive customers while remaining calm and professional. Good IT and keyboard skills, with the ability to maintain accurate computerised records. Good literacy and numeracy skills. Ability to work as part of a team and contribute to a positive working environment. Understanding of Equality & Diversity and Health & Safety legislation. Reliability, punctuality and a strong commitment to delivering high standards.Desirable Attributes Local Authority background Experience in face-to-face service delivery or handling complex queries. Ability to coach customers through using online services. Confidence working in a multicultural environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser