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Club Manager – ARC Club Stratford Full-time | 40 hours per week | Monday to Friday, some weekend work on occasion Salary: £35,000 p.a. About ARC Club ARC Club is a neighbourhood coworking space designed for the future of flexible work. We offer a welcoming, high-quality environment that supports both individuals and local communities. Founded in 2020, ARC is female-led, impact-driven, and on a mission to grow to 50 locations in 5 years. ARC Club's Mission + Values ARC’s mission is to scale a popular neighbourhood amenity that brings people together to nurture belonging and contribute to sustainable, local growth. Our core values that guide everything we do: Quality: ARC is a place of excellence, designed for purpose. Inclusion: ARC is where everyone belongs, a friendly face in our neighbourhood. Sustainable Growth: ARC is careful with resources in order to create long-term value. The Role As Club Manager, you’ll lead the day-to-day running of our brand-new Stratford club. You’ll be responsible for delivering a brilliant member experience, managing a high-performing team, and driving membership and commercial growth. We’re looking for someone who leads from the front—someone ready to take full ownership of the space, make it their own, and bring the ARC experience to life. You’ll motivate and inspire your team to hit sales targets, maximise member satisfaction, and create a vibrant, productive club environment. This is your opportunity to shape the club, build a strong local community, and play a key role in ARC’s growth. This is a full-time role based in our new Stratford location. What You’ll Do Club Operations & Member Experience Oversee smooth daily operations and uphold ARC’s high standards Be the face of the club—warm, professional, and solutions-focused Maintain cleanliness, safety, and presentation throughout the space Respond to member feedback and ensure an excellent experience Be responsible for health + safety compliance and monitor member satisfaction Business & Commercial Performance Deliver on membership, venue hire, and café sales targets Track and improve key metrics (NPS 60+, retention, referrals) Minimise member debt and manage financial performance Identify ways to improve operations and drive growth Member Platform & Account Management Manage OfficeRnD for member accounts, invoicing, and comms Ensure accuracy and follow-up on overdue payments Train your team on the membership platform and maintain up-to-date info Café Operations Manage café operations, stock, and service (barista training provided) Ensure high hygiene and service standards Community & Membership Growth Build relationships with members, partners, and the local community Lead tours, events, and marketing efforts to grow the club Use Hubspot to track leads and support member acquisition Leadership & Team Management Recruit, train, and manage a motivated team Set clear expectations and lead by example Foster a positive culture and ensure strong performance What We’re Looking For All the below experience and skills are desirable but the most important quality is reliability and a willingness to learn, so if you are enthusiastic and want to work for a values led company, please apply regardless of whether you have the below experience or skills. Experience (desirable not essential) Background in hospitality, coworking, or service industries Team leadership experience Familiarity with platforms like OfficeRnD and Hubspot Café/barista experience a plus Skills & Traits Organised and able to manage multiple priorities with confidence and focus Strong and clear communicator with a problem-solving mindset A strong independent leader, with a willingness to learn A collaborative team player who listens to feedback but thrives independently Ambitious to progress as the company scales, proactive, and growth-minded What We Offer Perks & Benefits 28 days holiday (incl. bank holidays) Paid birthday off Friends/family day Office closure between Christmas & New Year 4-week sabbatical after 5 years Free ARC membership for a friend/family member Free use of space outside working hours BHSF health & wellbeing cashback plan Enrolment into the People’s Pension Culture Supportive team and space to grow Real opportunity to shape ARC’s future Autonomy to drive local impact Please note that shortlisting for interviews will begin the week commencing 28th April 2025, and we will not be in touch before this time.
Key Responsibilities: Plan, shoot, and edit video content for events, interviews, promotional materials, and social media. Operate cameras, audio equipment, lighting, and other production tools. Collaborate with creative teams, clients, and other stakeholders to develop video concepts and storyboards. Edit raw footage into polished videos, including color correction, sound mixing, motion graphics, and visual effects as needed. Manage and maintain video equipment and media libraries. Ensure consistency in branding, tone, and messaging across all video projects. Stay up-to-date with industry trends, best practices, and new video production tools. Qualifications: Proven experience as a videographer or similar role. Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve). Strong understanding of camera operations, lighting, and audio techniques. A creative eye for composition, storytelling, and detail. Excellent time management and organizational skills. Ability to work independently and collaboratively. A portfolio or reel showcasing previous video work is required.
Fulfillment & Operations Executive Location: London, UK Job Type: Full-time, Office-based About Us Welzo is a fast-growing healthcare and wellness marketplace, offering a wide range of health tests, supplements, and personal care products to customers across the UK, EU, and GCC. We are seeking a Fulfillment & Operations Executive to join our team and ensure the smooth and efficient processing of customer orders. Role Overview As a Fulfillment & Operations Executive, you will be responsible for managing the packing, shipping, and logistics of customer orders. You will play a critical role in maintaining high fulfillment standards, ensuring timely deliveries, and optimizing our operations for efficiency. Key Responsibilities Order Processing: Accurately pick, pack, and prepare customer orders for dispatch. Inventory Management: Monitor stock levels, update inventory records, and liaise with suppliers to ensure availability of products. Shipping & Logistics: Coordinate with couriers and shipping partners to ensure timely and cost-effective deliveries. Quality Control: Inspect products for accuracy and condition before shipping. Returns & Exchanges: Handle returned items, process refunds, and restock products as needed. Warehouse & Office Organization: Maintain a clean and organized workspace to ensure smooth daily operations. Customer Support Assistance: Work closely with customer service to resolve fulfillment-related issues. Process Improvement: Identify opportunities to enhance efficiency, reduce costs, and improve order fulfillment workflows. Requirements Previous experience in order fulfillment, warehouse operations, or e-commerce logistics is a plus. Strong attention to detail and ability to work efficiently under time constraints. Good organizational and problem-solving skills. Ability to lift and move packages when required. Familiarity with shipping platforms and order management systems is advantageous. Team player with a proactive approach to work. What We Offer Competitive salary based on experience. Opportunity to work in a fast-growing healthcare and wellness company. Supportive team environment and career development opportunities. Office-based role with a dynamic and hands-on approach to fulfillment and operations.
Location: Knightsbridge, London About Us: Şekerci Cafer Erol has been crafting world-class Turkish delights, chocolates, and pastries since 1807. As a family-owned business with over two centuries of tradition, we take pride in blending artistry and heritage to deliver exceptional products. With our Knightsbridge, London branch, we aim to bring a taste of this unique culture to new audiences while maintaining our commitment to quality and excellence. Job Description: We are seeking an enthusiastic and reliable Barback to support our bar team. Our bar offers a variety of premium beverages, including coffee, tea, milkshakes, lemonades, and handcrafted mocktails. As a Barback, you will play a crucial role in ensuring the bar operates smoothly by assisting with preparation, restocking, and maintaining a clean environment. Key Responsibilities: · Assist the bar team in preparing and serving beverages, including coffee, tea, milkshakes, lemonades, and mocktails. · Restock supplies such as glassware, ingredients, and utensils throughout the shift. · Ensure cleanliness and organization in the bar area, adhering to high hygiene standards. · Prepare simple beverage components, such as slicing fruits and refilling syrups, as needed. · Communicate effectively with team members to support seamless service. · Assist with opening and closing procedures as required. Requirements: · Previous experience in a similar role is a plus but not required; training will be provided. · Ability to work efficiently in a fast-paced environment. · Strong attention to detail with a focus on cleanliness and organization. · A team player with excellent communication skills. · Willingness to learn and adapt to the needs of the bar. What We Offer: · The opportunity to work with a globally respected heritage brand. · A dynamic and supportive work environment. · Competitive pay with opportunities for growth. · Hands-on training to develop your skills and advance your career in hospitality. · 15% Staff Discount and 1 Meal per day.
Responsibilities Customer Service:Greet customers with a warm and friendly welcome, providing excellent service throughout their shopping experience.Assist customers in finding products, answering their questions, and offering product recommendations.Handle customer complaints and returns in a professional and efficient manner, ensuring customer satisfaction. Store Operations:Keep the store clean, tidy, and well - organized, including shelving, displays, and aisles.Stock shelves with new products, ensuring that items are properly priced and labeled. Assist with the opening and closing procedures of the store, including tasks such as counting cash and setting up displays. Sales and Merchandising:Promote products and special offers to customers, increasing sales and customer awareness.Help with the visual merchandising of the store, creating attractive displays to enhance the shopping experience.Monitor stock levels and report any shortages or overstocks to the store manager. Requirements Experience:Previous retail or customer service experience is preferred but not essential. We are willing to train the right candidate. Skills:Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.Strong customer service orientation, with a passion for providing a positive shopping experience.Basic numerical and literacy skills, as well as the ability to operate a cash register and other retail equipment. Availability:Must be available to work flexible part - time hours, including evenings and weekends. Personal Attributes:Reliable, punctual, and able to work independently or as part of a team.A positive attitude, with a willingness to learn and adapt to new situations.A neat and professional appearance.
Location: Knightsbridge, London About Us: Şekerci Cafer Erol has been crafting world-class Turkish delights, chocolates, and pastries since 1807. As a family-owned business with over two centuries of tradition, we take pride in blending artistry and heritage to deliver exceptional products. With our Knightsbridge, London branch, we aim to bring a taste of this unique culture to new audiences while maintaining our commitment to quality and excellence. Job Description: We are looking for an energetic and efficient Runner to support our team and ensure seamless service for our guests. As a Runner, you will play a vital role in maintaining the flow of service, delivering orders promptly, and keeping the dining area organized. Key Responsibilities: · Deliver food and drinks from the kitchen or bar to tables accurately and in a timely manner. · Ensure all orders are complete and meet the company’s quality standards before serving. · Clear tables of used dishes, glassware, and utensils, and transport them to the kitchen for cleaning. · Restock supplies such as napkins, utensils, and condiments to ensure smooth operations. · Maintain cleanliness and organization in the dining area and service stations. · Collaborate with servers and kitchen staff to ensure efficient service flow. Requirements: · Previous experience in a similar role is a plus but not required. · A positive attitude and ability to work in a fast-paced environment. · Strong teamwork and communication skills. · Legal right to work in the UK. · Availability to work on weekends, including Fridays, Saturdays, and Sundays. What We Offer: · The opportunity to work with a globally respected heritage brand. · A dynamic and supportive work environment. · Competitive pay and opportunities for career growth. · Training to enhance your skills and develop your career in hospitality. · 15% Staff Discount and 1 Meal per day.
We are seeking a reliable and friendly Store Assistant to join our team. As a Store Assistant, you will be responsible for ensuring the smooth daily operations of the store, assisting customers, and maintaining stock levels. Responsibilities: Greet and assist customers with their purchases Stock shelves and ensure products are neatly displayed Process transactions and handle cash or card payments Ensure store cleanliness and organization Assist with inventory management and stock replenishment Handle customer inquiries and resolve any issues promptly
Location: Knightsbridge, London About Us: Şekerci Cafer Erol has been crafting world-class Turkish delights, chocolates, and pastries since 1807. As a family-owned business with over two centuries of tradition, we take pride in blending artistry and heritage to deliver exceptional products. With our Knightsbridge, London branch, we aim to bring a taste of this unique culture to new audiences while maintaining our commitment to quality and excellence. Job Description: We are seeking a hardworking and dependable Kitchen Porter to join our team. As a Kitchen Porter, you will play a vital role in maintaining the smooth operation of our kitchen by keeping it clean, organized, and well-stocked. Key Responsibilities: · Wash dishes, utensils, and kitchen equipment, ensuring cleanliness at all times. · Maintain cleanliness of kitchen areas, including floors, work surfaces, and waste disposal. · Assist chefs by preparing ingredients or carrying out basic kitchen tasks as needed. · Restock cleaning supplies and kitchen essentials throughout the shift. · Follow all health, safety, and hygiene standards to ensure a safe working environment. · Support the kitchen team during busy periods to help maintain efficiency. Requirements: · Previous experience in a similar role is a plus but not required; training will be provided. · Strong work ethic and ability to work efficiently in a fast-paced environment. · Attention to detail and commitment to cleanliness. · A team player with good communication skills. · Legal right to work in the UK. What We Offer: · The opportunity to work with a globally respected heritage brand. · A supportive and dynamic work environment. · Competitive pay with opportunities for growth. · Hands-on training to help you develop skills and advance in hospitality. · 15% Staff Discount and 1 Meal per day.