Customer service remote jobs in Reino Unido

Amazon Web Services (AWS) is the leading cloud provider, providing virtualised infrastructure, storage, networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels of scale. Businesses, from start-ups to enterprises, run their operations and applications on AWS’ multi-tenant infrastructure. AWS is looking for an exceptional Security Operations Centre (SOC) Manager, to work in a team of technical and non-technical experts, with experience in building and developing teams that excel, as well as experience in improving processes and response to events through automation and efficiencies. You will own and develop a team of high performing security engineers and incident responders to support UK customers and their cloud workloads. You’ll work in a high pace, high visibility environment to execute the team’s mission and continue to raise the security bar for our customers. You will have visibility at senior levels of government agencies, commercial institutions, and AWS including interaction with CISOs, CTOs, their staffs, and AWS senior leadership. You will be working within a broader team of industry-leading security experts working with UK customers to operate and continuously improve industry-leading security programs and processes. This broader team manages the underlying security programs and processes for personnel security, physical and logical accreditation, education, awareness and training and assurance. This role will contribute to the development of the team, at a high pace, in a high visibility environment, to execute the team’s vision. We’re looking for an experienced and self-motivated candidate who can prioritise well and can communicate clearly and compellingly. This Security Operations Centre Manager will have a broad and deep technical knowledge, specifically in the fields of operating system security, network security, cryptography, software security, malware analysis, forensics, security operations, incident response, and emergent security intelligence. Among other duties, the SOC Manager will:  Provide leadership, strategy and direction to the operational team for security operations for the UK region.  Build, develop and maintain SOC policies, procedures and processes that enable an effective and efficient region  Ensure information and security data is continuously collected, correlated and analysed to detect external and internal threats and vulnerabilities to our services  Gather evidence, evaluate risk and deliver a plan to respond to contain and remove security threats as quickly and safely as possible  Define and review key security performance indicators that ensure service delivery and service improvements  Ensure integration and handover of new security services within the monitoring and detection capability  Develop and create reports for management updates and escalations using key program performance metrics  Optimise tools and processes that prepare the SOC to respond to security threats of the future  Engage with AWS colleagues and customer leadership teams on a regular basis Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. About the team About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: • Bachelor's degree in Computer Science, Information Security, or a related field, • Knowledge of security of web services, video content protection technologies, cryptography, network security protocols and operating system security, • Experience in managing and developing teams, • Experience in progressive work within a software security team or related operating environment, • Experience applying threat modeling or other risk identification techniques or equivalent, • information security professional certification (SANS GIAC, CISSP etc.), • Master's degree in Computer Science or a related field, • Knowledge of information security technologies such as security design review, threat modeling, risk analysis, and software testing techniques, • Experience managing remote team members Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (___) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ___ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Please note this position is offered UK fully remote. This role is to be positioned in the North of the UK around the Manchester area.Job Description Summary This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products. Individual is committed to the mission and principles of Aristocrat and the Customer Service organisation. Job Requirements You will be responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products. What you'll do • Install, convert, issue resolution, repair and / or de – install as vital Gaming Machines, Signs, and gaming controllers., • Responsible for the coordination of all installations and visitation schedules in conjunction with the Dept Head. Pre-plan, schedule and perform services activities assigned to geographic territory., • Provide direct customer support for training, parts purchasing advice and preventative maintenance programs., • Provide assistance to customers by telephone or in person regarding technical challenges and reports on trends, needs and service challenges to keep management advised., • Liaison with customer representatives and management regarding product performance, service or installation scheduling, training, and operational issues., • Lead service activities and service cases to ensure timely and successful resolution of customer concern(s)., • Carry out any other reasonable duties that may occur on an ad hoc basis and/or requested by management., • Maintain a neat and tidy workplace at customer sites as well as monthly reporting on field issues and installations, • Monitor System related issues on one link, vertex bingo etc to ensure actions are taken to resolve the customer problem(s)., • Other duties as assigned. Include software burning as ongoing job.What we're looking for, • Electronics qualifications preferred., • Industry related experience preferred., • Demonstrate problem resolution skills and ability to learn., • Successfully completed professional training courses or industry certification, if applicable., • Understanding of all Microsoft Office Suite products., • Must have excellent verbal and written communications and customer service skills., • In depth understanding of Digital Electronics., • Familiarity with networking technologies and issue resolutions., • Must be organised, detailed, goal and results driven.Personal Attributes we are looking for, • The ability to collaborate and connect with all levels of management., • Timely understanding and execution of instructions when assigned a task by a Department Head or designated individual overseeing installations., • Build customer advocacy for Aristocrat Products and Service by delivering exemplary quality and performance as a leading supplyier in the gaming industry., • Must be ready to travel on short notice, possibly for extended periods, and able to fly within EMEA any day., • Must be willing to work extended hours, on call for dispatch and variable work shifts., • Should be capable of performing a 2-person lift of a 110kg game onto stands, with a minimum 23kg lift alone., • Self-motivated and self-disciplined., • Must acquire gaming licenses in approved jurisdictions like Nevada Gaming Control Board and hold a valid passport and driver’s license., • Ability to maintain confidentiality of information regarding the company, product, and employee information., • Follow all lawful employer safety and health rules. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V * World Leader in Gaming Entertainment * Robust benefits package * Global career opportunities Our Values * All about the Player * Talent Unleashed * Collective Brilliance * Good Business Good Citizen Travel Expectations Up to 50% Additional Information This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities. Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Complaints Dispute Resolution Lead | Temp | Hybrid | £27.48 p/h | Central London | Housing Sector Complaints Dispute Resolution Lead Job title: Complaints Dispute Resolution Lead Area of work: Complaints, Customer Relations& Dispute Resolution Contract type: Temporary (3 months initially, extension possible) Employment type: Full-time Hourly Rate: £27.48 p/hr (via Hays) Location: Hybrid (2 days in office: Wednesday& Thursday; 3 days remote) Start date: ASAP Notice period: Maximum2 weeks – essential Overview Thisis a fast-paced and impactful opportunity for an experienced complaintsspecialist to play a pivotal role in delivering Ombudsman‑compliantStage 2 complaint reviews within a major G15 housing provider. As theComplaints Dispute Resolution Lead, you will handle complex, high‑volumeStage 2 investigations, ensuring all cases meet the Housing Ombudsman’sComplaint Handling Code. You’ll use your expertise to assess evidence,challenge service failings, and produce well‑reasoned, timelyresponses that reflect both regulatory requirements and the organisation’sresponsibilities as a registered social landlord. Thisrole requires someone who can hit the ground running, operates confidentlyunder pressure, and brings clear, demonstrable experience of Ombudsman‑leveldecision‑making. With independently regulated work anddeadlines tied to the end of the tax year, you will play a crucial role inhelping the organisation deliver high‑quality complaint resolutions for residents. Key Responsibilities • Lead the delivery of Stage 2 complaint reviews to Ombudsman‑compliant standards., • Investigate a high volume of complex cases, ensuring decisions are evidence‑based, fair, and clearly articulated., • Apply the Housing OmbudsmanComplaint Handling Code in every investigation, demonstrating a clear and proactive understanding of the requirements., • Analyse landlord and resident obligations within tenancy and leasehold agreements and apply these accurately within decision‑making., • Manage tight deadlines and work effectively under pressure to meet regulatory expectations., • Communicate professionally and empathetically with residents, managing expectations and representing the organisation with diplomacy and clarity., • Work collaboratively with internal colleagues, using initiative to gather evidence and problem‑solve assertively., • Clear and uninterrupted Stage 2 review / Ombudsman‑level experience within a registered social landlord., • Strong working knowledge of the Housing Ombudsman Complaint Handling Code and its practical application., • Understanding of tenancy and leasehold agreements, landlord/resident obligations, and the serviceexpectations of a large G15 provider., • Proven ability to investigate independently, apply critical thinking, and produce high‑quality written decisions under pressure., • Excellent communication skills with the ability to demonstrate empathy, manage expectations, and advocate appropriately for residents. Desirable • Experience reviewing complaints within a large‑scale housing organisation (tens of thousands of homes)., • Submit an up‑to‑date CV demonstrating your Stage 2 / Ombudsman complaint review experience., • You must meet the essential criteria to be considered, due to regulatory requirements., • Candidates must be available to start immediately or within a maximum of 2 weeks. 4765423

At RMG, part of the Places for People Group, we're passionate about creating well‑maintained, welcoming places for people to live. We're now looking for an experienced Lead Decorator to play a key role within our Estate Team at Beaufort Park, leading by example and supporting the delivery of high‑quality decorating works across the site. Where will I be working and what hours? Full time at our Beaufort Park development (NW9 5EN) – 35 hours per week, Monday to Friday 8 am until 4 PM What's the role about? As our Lead Decorator, you'll combine hands‑on decorating with day‑to‑day team leadership, helping to maintain high standards, improve efficiency and support a positive, inclusive team culture. You'll oversee quality, support health and safety compliance, manage materials and stock, and ensure work is completed to a consistently high standard — all while keeping customer satisfaction at the heart of what you do. What you'll be doing • Leading and supervising the decorating team on site, • Maintaining high quality standards across all decorating works, • Ensuring health & safety compliance at all times, • Keeping accurate records of attendance, stock and materials, • Planning and ordering materials in advance, • Communicating clearly with your team and management, • Supporting the delivery of management priorities and site objectives, • Creating an inclusive, positive working environment What we're looking for Essential: • Proven experience as a decorator, • Strong knowledge of decorating techniques, tools and materials, • A good understanding of on‑site health & safety requirements, • Demonstratable team leader/supervisor experience, • NVQ, Diploma, or City & Guilds in Painting & Decorating, • First Aid certification You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: • 27 days holiday plus all Bank Holidays, • Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services, • Sponsorship for study and professional qualifications (up to 4 study days), • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary), • As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on ___. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Osterna, part of RMG and Places for People Group, is looking for an experienced Residential Fire Risk Assessor to join a proactive and highly successful team of Health & Safety Professionals covering a patch across North london and Surrounding areas With a positive work / life balance, you will be homebased when not undertaking site visits. You will typically complete up to 10 site visits a week (Monday to Friday). Although we are seeking an assessor based in the North London area, national travel may be required What's our USP? With the emphasis on quality over quantity, Osterna residential Fire Risk Assessors really do benefit from having a work life balance rarely seen in this sector. You will have the flexibility to choose which days you're out and about and which days you choose to work from home, when you will complete your report writing. Risk assessment reports will, in most cases, be confined to the common internal and external areas for residential developments. What does the role involve? Specialising in the residential housing sector, Osterna's Residential Fire Risk Assessors carry out inspections to a range of property types including traditional residential blocks, sheltered housing, HMO and high-rise (over 18 metres +) housing and write up reports with your findings. Completed risk assessments are used by the Property Managers and Directors of the management companies to initiate repairs or any other procedures required, to ensure the residential common areas remain a safe environment. What knowledge, skills and experience are we looking for from our Fire Risk Assessor? • A full UK driving licence and access to a vehicle is essential, • Experience undertaking fire risk assessment work within the residential property sector on High Rise Buildings, • It's essential you have a NEBOSH National Certificate in Fire Safety and Level 3 NEBOSH National General Certificate, • Experience of undertaking suitable and sufficient Health and Safety and Type's 1 and Type 3 Fire Risk Assessments (HSFRA), and Compartmentation Surveys., • Accuracy and attention to detail within your reports is essential, along with a comprehensive knowledge of the current Health and Safety legislation and its application to property management., • Knowledge of The Regulatory Reform (Fire Safety) Order 2005 and supporting local government guidance and its application to our sector., • LaCORS experience would be great, although not essential and training will be provided., • 27 days holiday plus all Bank Holidays, • Option to buy/sell up to 5 days annual leave each holiday year, • Life Assurance Cover, • Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services, • Sponsorship for study and professional qualifications (up to 4 study days), • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary), • As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

Implementation Engineer – Graduate Considered An exciting opportunity for a talented graduate or experienced implementation or support engineering professional to join a market-leading, disruptive software company in London as an Implementation Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You’ll have the chance to work alongside some of the brightest minds in the industry, gaining hands-on experience while supporting customers with the implementation of technology that is at the forefront of innovation. This role would ideally suit anyone with strong client-facing skills and strong technical acumen. Location: Central London– 3 days in office / 2 days remote Salary: Negotiable per annum + comprehensive benefits Requirements for Implementation Engineer – Graduate Considered: • A minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline and at least ABB at A-Level or equivalent UCAS points, • Basic scripting knowledge in Python or Bash beneficial, • You really care about the customer experience and have experience to prove this (can be from summer job, internship etc)., • A motivated self-starter with a problem-solving attitude, • Strong aptitude for picking up technologies, • Ability to work with autonomy and as part of a team, • Great communication skills with fluent spoken and written English, • You are keen to work in a client-facing technical role (opposed to taking the R&D route), • Must be available to start before end of March 2025, so may not be suitable for those who haven’t yet graduated Responsibilities for Implementation Engineer • You will initially be fully trained on the machine learning platform to understand the intricacies of the product, • You will then act as the main point of contact and liaise with customers and internal teams (predominantly the tech team), • Manage customer implementations and support issues, • Basic troubleshooting, and escalation of issues to the tech team, • Give an excellent customer experience throughout the process What this offers • Working for an industry-leading software company who has a fantastic track record of successfully hiring and training graduates, • An exciting opportunity to forge a career in Implementation & Techical Support Engineering for a fantastic fast-growing company, • A good remuneration and benefits package Applications Please send an up-to-date CV via the relevant link. Please ensure when applying that your degree classification/GPA and your A Level grades (or equivalent) are on your CV. Please send an up-to-date CV via the relevant link. We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job-board, full details for contact are available on our website). Keywords: Implementation Engineer / Support Engineer / Technical Support Specialist / IT Support Engineer / Customer Support Engineer / Application Support Engineer / Software Support Engineer / Client Support Engineer / Systems Support Engineer / Service Desk Engineer / Helpdesk Engineer / Technical Solutions Engineer / IT Solutions Engineer / Product Support Engineer / Platform Support Engineer / Technology Support Engineer Python / Bash / 1st line / first line / junior / trainee / graduate / entry-level RedTech Recruitment Ltd focuses on finding roles for Engineers and Scientists. Even if the above role isn’t of interest, please visit our website to see our other opportunities. We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role Desktop Support Engineer (DSS) . Required Technical Skill Set : Install, Configure, Maintain and troubleshoot end user desktops, Laptops, Peripherals, Printers...etc. Your responsibilities: • Deskside Support will provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner, etc., • Incident handling: including troubleshooting, break fix; follows incident management process., • Service Requests: Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component., • Software application support for applications both commercial off the shelf and customer developed., • Perform ICMS and PC sign off on every PC deployment and collection, • Assist in end user support or consultations., • Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues., • Receive, diagnose, assess and resolve Deskside Incidents, • IMAC’s - Prepare new and existing equipment for deployment, • Move existing equipment (PC, notebook, Thin Client, network printer etc.…) and update configurations, as necessary., • Change an existing hardware/software component and verify functionality upon completion, • IMAC Update in CMDB, • Install and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM) Your Profile Essential skills/knowledge/experience: • Strong English proficiency and inter personal skills., • Provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner, etc, • Experience in Windows & non-Windows Operating environment, • Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component., • Provide and maintain warranty/maintenance documentation for Assets, to be included in Operations Manual., • Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and software., • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals., • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users., • Supervise complaint ticketing system and follow timely resolution of all work orders., • Able to configure and use Microsoft Enterprise applications (including SCCM and Active Directory)., • Creation/restoration of images and up gradation of patches using SCCM., • Ability to participate in the design, architect and engineering of software deployments/installation process., • Demonstrated ability to provide user support by means of remote access tools., • Ability to communicate effectively with both Business/Management and Vendor resources & acquire knowledge from them., • Knowledge on Asset management., • Preferred Certifications: MCSA (Win 7 Enterprise Desktop Support) & ITIL Foundation / Intermediate. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Rate: £400-£450 per day Inside IR35 Duration: 6 months initially (view to extend) The Physical Layer Datacenter Engineer is responsible for the design, detailed engineering, implementation, and quality assurance of all Layer 1 infrastructure within enterprise and colocation datacenter environments. This role owns physical installation design, rack layouts, minor material Bills of Materials (BOMs), and QA/QC oversight for technician and vendor installations, and serves as a technical liaison to customers for physical infrastructure discussions and coordination. Key Responsibilities Physical Layer Design & Detailed Engineering • Produce physical installation designs including rack elevations, cable routing, fiber distribution layouts, and patching schemes, • Develop detailed engineering packages for technician execution, including installation drawings, port assignments, labelling conventions, and work instructions, • Perform site surveys and validate existing physical infrastructure prior to design finalization, • Define installation methods aligned with space, airflow, power pathways, and scalability requirements Installation BOM & Material Planning • Create and maintain minor material Bills of Materials (BOMs) supporting installations (fiber jumpers, copper cables, cassettes, patch panels, cable management, labeling materials), • Validate material compatibility with approved designs and existing infrastructure, • Coordinate with supply chain, field teams, and vendors to ensure material availability, • Review and approve material substitutions as needed QA/QC Oversight for Technician Installations • Provide quality assurance and quality control (QA/QC) for all technician and vendor-performed Layer 1 work, • Validate installations against approved designs, engineering packages, and BOMs, • Review test results (OTDR, power levels, continuity) and as-built documentation, • Conduct post-installation audits and site walk-throughs prior to service turn-up, • Identify defects, drive remediation, and approve final installation acceptance Customer & Stakeholder Technical Liaison • Act as the technical point of contact for customers regarding physical layer design, installation, and readiness, • Participate in customer-facing technical discussions, walkthroughs, and design reviews, • Translate customer requirements into executable physical layer designs and work packages, • Communicate installation status, risks, and constraints to customers and internal stakeholders, • Support customer acceptance and handoff for completed physical infrastructure work Standards, Compliance & Continuous Improvement • Own physical layer standards, installation guidelines, and acceptance criteria, • Ensure compliance with TIA, BICSI, and internal engineering standards, • Identify recurring installation, material, or quality issues and implement corrective actions, • Support audits and compliance reviews Vendor & Project Coordination • Oversee vendors and installation partners during project execution, • Review vendor deliverables including designs, BOMs, test results, and as-built documentation, • Serve as the physical layer authority for project acceptance and closeout Cross-Functional Collaboration • Partner with network engineering, server, storage, facilities, and project teams, • Ensure physical layer readiness for network turn-ups, migrations, and expansions, • Support incident response and root cause analysis related to Layer 1 infrastructure Required Qualifications • 5+ years of experience in datacenter physical layer engineering or operations, • Experience producing installation designs, detailed engineering packages, and minor material BOMs, • Demonstrated QA/QC oversight of technician or vendor installations, • Strong knowledge of fiber optic (SMF/MMF, MTP/MPO) and copper cabling systems, • Hands-on experience with fiber testing tools (OTDR, power meter, VFL), • Experience participating in customer-facing technical discussions Preferred Qualifications • BICSI RCDD, ETA, or equivalent certifications, • Experience supporting large-scale datacenter or service provider environments, • Familiarity with DCIM, asset management, and change management tools, • Knowledge of high-density and modular cabling architectures Soft Skills • Strong customer-facing communication and technical presentation skills, • High attention to detail and quality-focused mindset, • Ability to translate customer requirements into executable designs, • Ability to manage multiple concurrent projects Work Environment • Remote office, • Travel between datacenter locations may be required We are committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

Building Performance Engineer Are you an engineer who enjoys understanding how buildings really work and how data can be used to make them better? We’re looking for a Building Performance Engineer to join a growing smart buildings and data-led maintenance team. This role sits at the intersection of building services engineering, digital platforms, and customer delivery, offering the chance to make a visible impact on energy efficiency, reliability, and occupant comfort. You’ll work closely with clients, analyse live building data, and turn insight into action. London - Remote Working • Salary up to £80,000, • Yearly Bonus, • Pension Scheme, • Remote/Hybrid Working, • Travel Expenses Paid Responsibilities Driving building performance • Monitoring live building data to identify inefficiencies and faults, • Turning raw data into clear, actionable engineering insights, • Creating and refining fault detection rules within a digital platform, • Ensuring issues are identified early and communicated clearly, • Attending client sites to understand operational challenges, • Building trusted relationships with facilities and engineering teams, • Supporting surveys during tender, mobilisation, and live contracts, • Ensuring building data points are correctly mapped and understood, • Acting as a technical lead within a building performance service team, • Supporting and mentoring junior engineers and advisors, • Contributing ideas to improve service delivery and platform capability Desired Experience Essential • Strong knowledge of building services systems (HVAC, BMS/controls, electrical, metering), • Ability to understand complex building operations and data, • Confidence using digital platforms, dashboards, or analytics tools, • Strong communication skills with both technical and non-technical audiences, • Willingness to attend client sites across London Desirable • Experience with smart buildings, IoT, or data-led maintenance, • BMS or controls engineering experience, • Exposure to fault detection or analytics platforms, • Experience mentoring junior engineers, • CSCS/ECS card or similar site qualification, • Working towards (or holding) Chartered Engineer status

18 month contract Fully remote Description Critical Situation Manager required to join a team that leads the response to high priority customer escalations/incidents. The team operates globally, ensuring consistent, high quality management of business critical incidents for strategic enterprise customers. The role ensures rapid resolution, maintains executive level communication, and contributes to continuous improvement of the global critical situations process. This position requires excellence in communication, stakeholder management, and cross team coordination. Candidates must be citizens of the UK, USA, Canada, Australia, or New Zealand and must be based in the UK. Key Responsibilities Critical Situation Ownership Lead and manage critical customer escalations, ensuring adherence to the critical situations process. Drive timely, accurate communication and provide clear incident ownership. Coordinate technical and non technical teams to accelerate issue resolution. Visibility & Escalation Management Provide internal visibility for complex, mission critical, or politically sensitive incidents. Identify systemic issues and escalate them to the appropriate engineering, process, or leadership groups. Cross Group Communication & Leadership Engage confidently with customer and partner stakeholders, including senior executives. Mentor internal support teams to ensure consistent, high quality execution of the critical situations process. Required Experience, Skills and Qualifications Strong written and verbal communication skills. Demonstrated Experience in a customer facing or escalation focused role. A background in incident management, customer success and or service delivery. Strong problem solving, negotiation, and stakeholder management abilities. Ability to communicate assertively and effectively across all management levels. Proven Experience managing complex escalations across multiple teams. Strong collaboration skills with the ability to influence across functions. Highly organized, action oriented, and capable of driving critical issues to resolution. Broad understanding of Microsoft technologies (deep technical expertise not required). Skills • Incident management, • Major incident, • Azure, • Windows Location: London, United Kingdom Rate/Salary: .00 GBP Yearly Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with

Job Title: SAP MM Design Authority (remote logistics) Location: London Hybrid. 3 days a week in the London office. Travel overseas is required on an adhoc basis (approx 3 times a year TBC) Target Start Date: January 2026 Contract duration: 6 months Day Rate: Competitive (Inside IR35) Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte. About the Project The Senior Data Analyst is an active thought partner who shapes the Business demand and work closely with the Project / Product teams and stakeholders. The Senior Data Analyst gathers, analyses and models data and key performance indicators to develop quantitative and qualitative business insights. Develops processes and design reports to boost the business intelligence and is good at effectively processing large amounts of data into meaningful information. Key interface towards the Project / Product Managers, Design Architects, Data Engineers, Testers, End users etc. as a natural team to deliver the Business demands. Responsibilities • Collating Business requirements, Analyzing the value drivers and functional requirements, usability and supportability considerations., • Perform root cause analysis on Data problems and translate Data requirements into functionality and assess the risks, feasibility, opportunities and various solution options., • Create/Update clear documentation to communicate requirements and related information., • Supports in Creating acceptance criteria and validate that solution by testing and ensure it meet business needs., • Describe technology in terms easily understood by business customers and set realistic customer expectations for the project outcome., • Excellent analytical & problem-solving skills, willingness to take ownership and resolve technical challenges., • Generate innovative approaches to existing problems or new opportunities Essential Skills & Experience • Strong SAP MM and logistics functional experience, • Understanding of remote logistics/field logistics in SAP ECC, • Have oil and gas industry experience or in Maintenance, Repair & Operations (MRO), • Kabal experience or integrating Kabal., • Hands-on experience with SAP S/4 Embedded Analytics Reporting Frameworks, • Hands-on experience with Azure DevOps, • Experienced with Data Analysis Techniques and Processes, Data Modeling, Data Design and Ingestion, • Have analytical skills - can work with unstructured datasets Desired Skills & Experience • Experience of managing small teams, • Experience of working in a global business environment, • Knowledge of the BI technologies Deliverables – responsibilities but not limited to; • Support FitGap Assessment (F2S Workshops), • Support Local Data Structure collection (Local deploy team is responsible to keep KDS up to date, support in sign off for KDS completion), • Support Role mapping exercise, • Support Business Testing, • Support Cutover execution, • Support Hypercare, • Support Data loads, Dual maintenance IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company.’)

Service Engineer / Field Service Technician / Compressor Engineer required to join a global, market leading engineering manufacturer. Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. The Successful Service Engineer / Field Service Technician / Compressor Engineer will be fully remote, providing electrical and mechanical repair, service and maintenance on compressed air xwzovoh systems at customer sites across South East UK, predominantly Hertfordshire, E...

Senior Electrical Design Engineer (Substations) London or Manchester (Hybrid working) Permanent Opportunity We are seeking a customer facing Electrical Design Engineer (Substations) to work on a permanent basis in either London or Manchester (Hybrid working model). Our client is a leading global consultancy providing data centre services, specializing in the development and operation of high-performance, scalable, and secure data centre facilities. They serve a diverse range of clients, including cloud service providers, telecommunications companies, and enterprise customers. Requirements: • Detailed design of substations with strong experience in substation designs between 110kV to 400kV., • Assisting the Electrical Engineer in substation design and build execution ensuring all projects are technically sound, compliant with relevant national and international standards (e.g., IEC, IEEE, BS), and delivered on schedule and budget., • Solid understanding of protection and control concepts that are applicable within the substation and other electrical architecture topology, • Strong Experience in delivering power system studies using ETAP. The below mentioned studies will be required to be delivered, • Load Flow analysis, • Short Circuit analysis, • Harmonic Analysis, • Protection and coordination studies, • Cable calculations - HV, MV and LV, • Provide technical guidance & support to AEs and EPC contractors from concept to detailed design to commissioning, • Design stages involvement from campus planning to IFC and into construction support, • Carry out design reviews, ensuring adherence to client specifications and national grid codes., • Multi- discipline collaboration with all stakeholders to integrate electrical design within the overall site plan. Day to day: • Attend design meetings (internal and external) both discipline-specific and multi-disciplinary coordination calls., • Generate technical reports, calculation packages, and design justification documents, • Provide feedback and regular reports, • Review of milestone designs released by AE, commenting via ACC or similar and agreeing closure steps with the AE., • Working closely, with internal and external cross functional teams, • Produce presentations, documents etc using GSuite; Slides, Docs, Sheets etc, • Escalate potential issues as and when required, • Travel to sites across EMEA as required (following approval)- (as a guideline, travel would be a series of 2-3 day trips), • Constructability input will be required on the data centre and substation designs, • Identify opportunities for innovation, cost optimisation & schedule improvements and sustainability and carbon reduction initiatives, • Location is remote (Preferred London), Dublin and Amsterdam will also be considered, • Preferred software skills: ETAP (mandatory), SKM, Amtech, Ampcalc or Similar, DigSilent, Cymap

Senior Infrastructure Engineer (SC Cleared) SR2 is supporting a UK government defence programme who are looking for an experienced Infrastructure Engineer to take on a hands-on technical role with leadership responsibility within a live service environment. This is a key position providing technical escalation and direction for a small engineering team while supporting ongoing project delivery. You’ll sit at the heart of the team, acting as the senior technical point of contact while remaining deeply hands-on. The role combines third-line support, platform ownership, and light team leadership, supporting a growing user base and evolving platform services within a secure MOD environment. You must have Active SC clearance to apply for this role. The client cannot put you through this if you do not already have it. Responsibilities: • Act as technical escalation and lead engineer for a small delivery team, • Build, support, and maintain Windows Server environments, • Own Active Directory, Group Policy, and core Windows platform services, • Deliver machine builds and configurations using SCCM, • Support live, customer-facing services at a third-line level, • Produce and review high-quality technical documentation, • Evolve operational processes as the platform and demand scale Requirements: • Active SC clearance, • Strong Windows Server build and support experience, • Deep knowledge of Active Directory and Group Policy, • SCCM machine build and configuration experience, • Proven third-line support experience in live service environments, • Strong documentation skills with the ability to define and improve operational processes, • Defence experience, • HP ProLiant server and storage experience - desirable, • SSL certificate management (servers and desktop VPNs) - desirable, • Windows Server security hardening - desirable, • Implementing CIS benchmarks via GPO on existing servers - desirable Overview: • Inside IR35, • £450p/d, • Remote first (1-2 days a month onsite in MoD Corsham for key meetings), • 1 stage interview Please apply with a copy of your CV and Emma from SR2 will contact potential candidates regarding next steps.

🚀 Project Manager | Digital Platforms & Transformation £650 - £700 per day 📍 London / Remote I am working with a global tech group operating across academic, research, and public-sector domains is looking for an experienced Project Manager to lead a high-impact digital transformation programme. The Opportunity Customer expectations for APIs, automation, and AI-enabled services are growing rapidly. This programme is focused on building a scalable, secure, and frictionless developer experience moving from manual processes to governed self-service, and unifying identity, API management, content delivery, and AI capabilities under one cohesive platform. What You’ll Do • Own delivery end-to-end, from execution through to benefits realisation, • Translate strategic goals into clear, executable delivery plans, • Define and manage roadmaps, milestones, and measurable outcomes, • Lead cross-functional teams using agile delivery practices, • Proven experience delivering complex, product-led transformation programmes, • Strong stakeholder management skills, with the ability to influence at all levels, • Experience turning product strategy into practical, actionable delivery, • Solid grounding in Agile / Lean / SAFe methodologies, • Comfortable managing ambiguity, risk, and competing priorities, • Experience with delivery tools such as Jira, Confluence, Aha, or similar, • Work on technology that supports research, education, and real-world impact, • Flexible, remote-first working culture, • Opportunity to lead meaningful, large-scale change with visible outcomes, • Collaborate with highly skilled, mission-driven global teams Email me your CV -

Customer Care Advisor (Remote / Hybrid) Salary: £25,000 to £30,000 per annum Open Positions: 10 Team4Rec is sourcing high-calibre Customer Care Advisors on behalf of our client, hiring within umbrella and contractor services. We support recruitment agencies by identifying and delivering best-match candidates for their live vacancies, and this role is a key example of that expertise. This position is advertised as remote, with hybrid working available after an initial training period, subject to individual development and performance. About the Role The Customer Care Advisor role is central to supporting contractors as they transition into and operate within an umbrella employment model. You will guide new contractors through the onboarding and learning process while providing fast, accurate, and professional support to existing contractors. This role suits candidates who are detail-oriented, customer-focused, and capable of meeting high performance standards. Shortlisted candidates must be suitable for the role and will be required to complete role-related assessments. Key Responsibilities Contractor Relationship Management • Build and maintain strong, professional relationships with contractors through consistently high service levels, • Resolve contractor queries and complaints efficiently while protecting the integrity of the relationship, • Track issues through to resolution, ensuring a positive contractor experience, • Contribute to meeting departmental SLAs across all contractor interactions, • Communicate confidently and professionally with contractors via telephone, with a focus on first-contact resolution, • Respond promptly to contractor enquiries through email and written correspondence, • Liaise effectively with internal departments to ensure accurate information sharing and seamless service delivery, • Maintain clear, consistent communication to deliver a high-quality customer experience Candidate Profile, • Proven customer service experience in a professional environment, • High attention to detail and strong organisational skills, • Excellent verbal and written communication abilities, • Willingness to learn and commitment to ongoing development, • Ability to successfully complete role-related assessments, • Reliable, professional, and suitable for a customer-facing role Working Pattern • Training: Office-based, • Post-training: Hybrid working (2 days working from home, 3 days in the office), subject to development, • Hours: 9:00am to 6:00pm, Monday to Friday, • Weekly hours: 40 About Team4Rec Team4Rec supports recruitment agencies by sourcing best-match candidates for their vacancies across multiple sectors. We act as an extension of our clients’ recruitment teams, delivering reliable, high-quality talent aligned with both role requirements and business culture. Apply today to be considered for this Customer Care Advisor opportunity.

Do you have experience working on dedicated finance accounts? This leading Travel Management Company are seeking a highly-skilled, customer-focused, Senior Business Travel Consultant to join their team. This team provides high touch end-to-end, travel services for a dedicated finance client. If you are comfortable working in a fast-paced environment and providing a high level of service we would love to hear from you. DUTIES: • Providing a high level of service to all travellers & travel bookers, • Effectively managing your workload to meet all deadlines as required, • Demonstrate an excellent understanding of account processes and policies, • Providing an end-to-end solution for all clients, in-line with our clients travel policy., • Advise proactively on relevant Passport and Visa requirements and procedures for all destinations, • Deliver cost effective solutions across all aspects of travel, in-line with our clients travel policy., • Maximising opportunities to enhance traveller experiences, • Monitor all bookings for fare/rate saving opportunities up until completion of the trip EXPERIENCE REQUIRED: • Previous Business Travel experience, • Experience working on dedicated finance account preferable, • Working knowledge of a GDS system, • Excellent fares knowledge of both nett and published airfares, • Exceptional worldwide flights knowledge coupled with good selling skills to handle new airfare contracts etc., • A fast and flexible working attitude PACKAGE: • Competitive basic salary of £34,000 - £38,000 (depending on experience), • Bonuses and excellent company benefits., • Monday - Friday: 8:30am - 6pm (37.5 hours per week), • Remote or hybrid INTERESTED? To apply for the position of Business Travel Consultant Click 'apply' to submit your CV. This role is being managed by / Tel: 0203 887 9444 Please note that only candidates who meet the shortlisted requirements will be contacted

IT Service Delivery Manager Salary: £50,000 - £60,000 pa DOE Location: Nottinghamshire / London (hybrid / client site / remote) Benefits: 26 days Annual Leave (+ bank holidays), Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme Our Client: Multi-Vendor IT Reseller & Managed Services Provider / VAR The Opportunity: We are searching for a proactive & experienced Service Delivery Manager to take ownership of the operational and commercial success of IT services delivered to a portfolio of enterprise customer contracts. You will play a key role in shaping the services strategy, be the driving force behind service excellence and continuous improvement, all whilst fostering long‑lasting effective customer relationships. Roles & Responsibilities: Commercial, Customer Relationship, & Service Delivery Management: • Ensure IT services add business value by fulfilling SLAs, KPIs, and meet customer expectations., • Oversee end‑to‑end service level management, ensuring full adherence to all contracted SLAs whilst maintaining consistent high‑quality service delivery., • Manage commercial and financial elements of service delivery to ensure efficiency, profitability, and value., • Maintain broad awareness of cost, value drivers, and financial implications of service decisions., • Maintain a positive and constructive narrative to customers, providing guidance and insight to enhance customer experience., • Work closely with the account management and commercial teams to deliver a cohesive service and aligned outcomes., • Build strong internal stakeholder relationships across technical teams, service desks, and other delivery functions., • Confidently lead and facilitate meetings with stakeholders at all organisational levels., • Provide matrix leadership across Service Desk functions, technical teams, and wider service stakeholders, and ensure all deliver consistently high‑quality service and outcomes., • Shape and evolve the service delivery strategy, supporting ongoing service development and growth., • Drive measurable service enhancement initiatives, embedding continuous improvement throughout the customer lifecycle., • Identify opportunities for optimisation across cost, efficiency, and return on investment., • Produce accurate and meaningful reports that clearly communicate service performance, trends, risks, and improvements., • Use data and insights to inform decision‑making, influence stakeholders, and drive service optimisation. Skills & Experience: • Previous experience as a Service Delivery Manager within an IT Reseller, VAR, IT MSP or similar is essential., • ITIL v4 certified, or proven experience working within a large scale ITIL aligned MSP with a strong understanding of modern service management best practice., • Experience of Public Sector projects/clients working on RM frameworks would be highly beneficial., • Large scale / enterprise service delivery experience, delivering IT services within client‑facing or outsourced environments., • Exceptional relationship‑building skills and the ability to represent the business with professionalism and credibility., • Strong matrix‑management capability, coordinating multi‑disciplinary teams to achieve shared outcomes., • A continuous‑improvement mindset, with proven experience driving and embedding service enhancements., • Excellent analytical and reporting skills, able to produce clear, insightful performance outputs., • Strong commercial awareness with an understanding of cost, value, and financial decision‑making., • A structured and proactive problem‑solver who thrives in fast‑moving, service‑led environments. Due to the nature of our roles, candidates must be a UK resident. Please note that we cannot offer visa sponsorship or future sponsorship for overseas candidates. For further information, please contact Alice McGlaughlin. Thank you for your interest. We carefully review every CV and will contact shortlisted applicants by phone or email. If you don’t hear from us within 5 working days, unfortunately your application hasn’t been successful on this occasion.

Job Title: Technical Sales Associate/ Manager Salary: £30-70k+ (base, depending on experience), plus performance & commission-based bonuses Location: London/ Leeds, Travel across UK & EU required Reports to: Technical Sales Manager/ Managing Director About Anstar: Founded in 2018, Anstar is a dynamic, rapidly growing speciality chemicals distributor. With deep cultural and commercial expertise, we serve as a trusted bridge between Eastern manufacturers and global markets. We have quickly established ourselves as leaders in the UV-curing sector, achieving significant market share in Photoinitiators. Our agile, lean structure prioritises transparency, openness, and a customer-first approach, driven by ambitious, high-potential individuals. Backed by a robust global supply chain, European warehousing, and local support, Anstar provides high-quality chemical products with unmatched efficiency. We continually build on our core strengths and explore new market opportunities aligned with our expertise. Highlights: • We are committed to sustainable business practices, including the supply of bio-sourced raw materials, aiming for long-term success while minimising environmental impact, • Technical excellence is a priority; all our sales personnel possess a strong technical (Chemistry) background, enabling us to offer full-breadth service, • We embrace a 'Technology First' approach, utilising cutting-edge software and automation to drive efficiency and scalable growth The Opportunity: We are seeking an ambitious, technically strong individual with a background in Chemistry or a related field, sharp commercial acumen and strong critical thinking skills to support and drive Anstar’s growth. You will help develop our global UV-curing business unit, with the option to contribute to our emerging ventures in Nutraceuticals (food, animal feed, cosmetics and pharmaceuticals). Depending on your experience, you will either grow into or already operate as a key commercial lead: nurturing existing customer relationships, driving new business and playing a pivotal role in shaping and expanding a high-growth business unit. We are particularly looking for someone who is technically sharp, energetic and hard-working, with the desire to grow their responsibilities and impact as the business scales. Key responsibilities include but are not limited to: • Support Anstar with its strategy to develop both our UV-curing and the new Nutraceuticals business units, • Proactively identify and pursue new business opportunities, cultivate relationships with potential clients and negotiate contracts to secure new accounts globally, • Build and maintain strong relationships with existing customers, understanding their technical and commercial needs, addressing inquiries, and providing exceptional service, • Stay ahead of industry trends, market dynamics, and competitor activities. Conduct market research and analysis to identify potential growth areas, customer demands, and emerging opportunities, • Track sales performance against targets, analyse key metrics, and prepare regular reports and forecasts, • Produce company presentations and present to potential and current customers, • Act as a brand ambassador at industry events, trade shows, and conferences, representing the company professionally, networking with key stakeholders, and promoting the company's products and services, • Continuously evaluate and improve sales processes, tools, and methodologies to enhance efficiency, productivity and customer satisfaction Essential requirements for the role: • A degree (BSc/MSc) in Chemistry or a related scientific discipline from a reputable university, with strong technical proficiency, • At least one year of sales experience, • Strong and demonstrable business acumen, • Ability to conduct market analysis and contribute to sales planning, • Excellent verbal and written communication skills and have high interpersonal competence and negotiation abilities, • Proficient in creating and delivering client-ready presentations, • You are able to work independently under remote management (e.g., WFH), • Highly proficient with standard business technology (laptops, phones) and Microsoft Office Suite (Excel, PowerPoint, Word, Teams), • Willingness to travel globally when required and to travel to our Leeds head office on a regular/ semi-regular basis depending on home location Advantageous/desirable section • Direct experience in B2B technical sales, with a proven track record and technical background in (speciality) chemical industries, • Understanding of UV-curable technology, key raw materials (e.g. Photoinitiators, Monomers, Oligomers) and downstream applications (coatings, inks, paints, adhesives etc.), • PhD in Chemistry The interview process will consist of an initial phone call, followed by 2-3 interview rounds. Equal Opportunity: Anstar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Website: HQ: Airedale House, 423 Kirkstall Rd, Leeds, LS4 2EW, UK Founder & Managing Director: Dr Liangyu Hawkes We look forward to welcoming talented individuals into our dynamic team. The Anstar Team

Join Dexata as a CRO & Experience Optimisation Manager – lead A/B testing, personalisation, and digital experience optimisation for global brands. Hybrid London/remote role for strategic, hands-on professionals passionate about driving measurable impact and scaling CRO frameworks. Job Title: CRO and Experience Optimisation Manager Experience: 3+ Years Location: Hybrid – London (1 day per week) / Remote Type: Contract-to-Hire Salary: Up to £50,000 Role Overview We are a London-based MarTech and experience optimisation agency working with global brands. We are looking for a CRO Manager to lead A/B testing, personalisation, and digital experience optimisation across both client projects and internal initiatives. In this role, you’ll have dual focus: • Strategic enablement – helping define and evolve the personalisation and optimisation strategy, ensuring it is scalable, governed, and future-ready., • Define and evolve personalisation and CRO strategies to support long-term client and business goals, enabling best-in-class customer experiences., • Act as Product Owner for testing and personalisation capabilities, ensuring roadmaps support scalability, governance, and innovation., • Collaborate with CMS product owners to enable seamless internal workflows that accelerate delivery and reduce operational overhead., • Align personalisation and CRO initiatives with broader MarTech, data, and content strategies.Capability Development, • Lead personalisation and optimisation workstreams during rollout of new journeys and capabilities across web and app platforms., • Drive integration of tools such as Adobe Target and CMS platforms (e.g. Contentful, Optimizely CMS) to support dynamic content delivery and behavioural targeting., • Create and maintain documentation to support onboarding, knowledge sharing, and operational consistency across client and internal teams., • Mentor junior team members, fostering skills and ensuring continuity of best practices.End-to-End CRO Execution, • Lead the full CRO and personalisation cycle: ideation > hypothesis generation > design & wireframing > build > QA > launch > analysis & insights., • Develop and maintain experimentation, personalisation, and optimisation frameworks that can scale across multiple clients and projects., • Collaborate with product owners, designers, marketers, and developers to generate and prioritise test ideas aligned with strategic goals., • Build, deploy, troubleshoot, and optimise experiments using Adobe Target, Optimizely or similar platforms., • Analyse test results using GA4, Adobe Analytics, and other analytics tools, providing clear, actionable insights to stakeholders., • Establish governance and reporting frameworks to ensure accurate tracking, tagging, and measurement.Cross-Functional Collaboration, • Partner with product, engineering, analytics, and content teams to embed personalisation into the digital delivery lifecycle., • Collaborate with clients, external vendors and internal stakeholders to deliver scalable, compliant, high-impact solutions., • Represent personalisation and CRO strategy in forums, workshops, and planning sessions.Tools & Skills, • Essential: Proven experience with CRO methodologies and tools like Adobe Target, Optimizely, GA4 and Adobe Analytics., • Familiarity with CMS platforms, particularly headless CMS (e.g. Contentful, Optimizely CMS)., • Experience with session replay and behaviour analytics tools (HotJar, Decibel, FullStory) is highly regarded., • Familiarity with GTM and tag management is also highly regarded but not essential., • Strong analytical skills and ability to translate data into actionable insights., • Excellent communication skills and experience working in cross-functional, multi-client or multi-market environments.Qualifications, • 3+ years’ experience in CRO, digital optimisation, or personalisation roles, ideally within an agency or client-service environment., • Demonstrated success in delivering both strategic enablement and hands-on optimisation., • Proven track record of running successful A/B tests, personalisation campaigns, and building scalable experimentation frameworks., • Experience working on large-scale or enterprise-level digital transformation programmes is a plus., • Comfortable managing multiple projects for high-profile clients while contributing to the growth of an agency practice.What We Offer, • The opportunity to shape and grow our Experience Optimisation practice within a fast-moving MarTech agency., • Work with global brands across multiple sectors, delivering measurable impact at scale., • A collaborative, insight-driven culture where your ideas directly influence client strategy., • Hybrid working: 1 day per week in our London office, with the flexibility to work remotely the rest of the time., • Ongoing training and development, including access to AI, automation, and experimentation frameworks to stay ahead in the field.

• Are you a guru on SQL ?, • Can you code and build reports?, • Enjoy working with internal and external customers? Bring your strong SQL and BI skills and delivery high quality dashboards and reports for our customers. About Protecht – Who we are! Protecht is redefining the way the world thinks about risk. We help our customers create exciting opportunities for growth by transforming the way they understand and manage risk. We know that risk and reward are intrinsically linked, and brilliant risk management is the fuel that drives us all to reach new heights. Our cloud-based SaaS platform – Protecht.ERM – is what makes us really stand out. It’s one of the most comprehensive, flexible, and dynamic risk management solutions available today. A little bit about our role: Due to growth, we have a new role for a BI Analytics Consultant to join our team in London in a hybrid role. As an integral member of our Analytics team, the BI Analytics Consultant is responsible for design, development, implementation and support of mission-critical business reports and dashboards. Working with cross-functional teams, you will participate to gather and document reporting requirements and delight at turning these into colourful dashboards and insightful business reports. If you are interested in joining us, along with your previous experience in a busy BI Analytics team, then we want to hear from you. Our ideal Senior BI Analytics Consultant candidate has: • At least two years’ experience in a similar role, • Proficiency in SQL and Java script is essential, • Demonstrated experience in BI and data visualisation, • Exposure to programming – coding experience- understanding of how to extract data and build reports and code would be highly regarded, • Problem solving skills - the ability to think outside the box with a desire to learn and improve, • Experience in a client facing role and experience working in remote environments and building strong customer relationships, • Outstanding communication and stakeholder management experience, • Experience working with stakeholders to capture and document user requirements or willingness to learn, • Provide support as required to ensure the availability and performance of developed reports and dashboards for both external and internal stakeholders, • Flexible, collaborative approach to working with broad cross-functional teams Why Protecht? – Why join us? You will get to work with a diverse team of great people who are awesome at what they do but most importantly really good humans too! We are all about flexibility, in fact we encourage a healthy work life balance and offer access to birthday leave, dedicated L&D time, bonus days, paid parental leave and long service. We are a close-knit team and really like to look after each other at Protecht. We are just the right size to make a real difference and we have formed a fantastic culture where you can be you! Sound like you? If you want to be part of brand that is going through tremendous growth and work with great people, then apply now.

ABOUT US Britain runs on the real economy — the businesses that move, build, staff and supply the country every single day. But cash flow doesn’t always keep up: you can be doing everything right and still be held back by slow payments and timing gaps. That’s why we’ve built Triver: to keep cash flowing and give SME leaders the freedom to move faster — with more control, predictability, and peace of mind. We’ve pioneered Cashflow Streaming, and we’re defining this new category of finance to make business (and life) run more smoothly for the people driving the real economy. We’re a new breed of fintech: customer centric, data-driven, and obsessed with building services that enable SMEs to drive forward. WORKING WITH US We’re building more than a product — we’re building a service SMEs trust, rely on, and keep coming back to. That means sweating the details across the end-to-end experience: how clear we are, how we show up, and how we make decisions. Our values are simple: earn trust, make it clear, take fast and rigorous decisions — and keep the ego low and the bar high. Expect pace, ownership, and a team that cares about doing the job properly. ABOUT YOUR ROLE The Senior Associate – Strategy & Operations supports the Chief Commercial Officer (CCO) in scaling an innovative fintech start-up across strategy, marketing, sales, and operations, driving both growth activities and core operational functions. This role combines strategic thinking with hands-on execution. The Senior Associate translates strategic priorities into concrete actions and drives delivery across a broad range of commercial and operational initiatives. The role is highly cross-functional and requires moving quickly between problem-solving, analysis, and implementation. The Senior Associate also supports the CEO on selected high-priority projects where structured thinking and strong execution are required. The ideal candidate thrives in fast-paced environments, is highly analytical, and is comfortable rolling up their sleeves to do whatever is needed to enable the business to scale. Key responsibilities: Execution of CCO priorities • Translate strategic priorities into clear actions and personally drive execution, • Own initiatives end-to-end across commercial and operational areas, from problem definition to delivery, • Identify gaps or inefficiencies across commercial and operational processes, recommend and implement practical improvements, • Build simple, scalable workflows and performance tracking to support Sales, Operations, and Broker teams, • Design and manage operating cadences (weekly, monthly, quarterly reviews) across commercial and operations teams, • Ensure consistent performance reporting, KPI tracking, and follow-through on agreed actions, • Lead cross-functional projects, coordinating stakeholders to ensure delivery against timelines and outcomes, • Project manage initiatives such as the company’s brand refresh and other go-to-market or operational changes, • Conduct structured analysis to support commercial strategy, operational efficiency, and prioritisation, • Develop clear, concise materials for leadership, board, and investor audiences, • Support planning cycles and ad hoc strategic work as needed Leadership support and alignment • Support the CCO and CEO on special projects that require structured thinking and hands-on execution, • Prepare presentations, briefings, and written updates that enable effective decision-making, • Help maintain alignment across teams in a lean, fast-moving organisation Required experience & skills • 2–4 years’ experience in management consulting or a similarly demanding environment, • Strong analytical capability and structured problem-solving skills, • Proven ability to operate under pressure and manage multiple priorities simultaneously, • Comfortable moving quickly between strategy, analysis, and execution, • Proactive self-starter with a strong sense of ownership, • Excellent written and verbal communication, • High learning agility and ability to self-train on new topics and tools WHY JOIN US? Build work that matters. We’re a small, ambitious team reshaping how SMEs access cashflow — moving fast, learning constantly, and making decisions without layers of bureaucracy. You’ll have real ownership from day one and a meaningful voice in how we build our product and culture. We’re flexible on remote working, and we judge by impact and outcomes—not politics or assumptions. Triver is an equal opportunity employer. We welcome applicants from all backgrounds and identities.

About Us London Fields Design School Based in East London’s creative heart, we offer flexible, career-focused digital design training delivered by industry professionals. Our students graduate with up to 20 software certifications, strong portfolios, mentoring, and hands-on placements within the creative community. London Software Training Established in 2012, we provide practical, hands-on training in industry-standard design software, both in-person and online. We support learners with live sessions, portfolio guidance, free refreshers, and tailored support to help them succeed in creative careers. The Role We’re seeking a capable and driven Project Manager to work closely with the Founder across two dynamic and fast-growing education brands: London Fields Design School and London Software Training. This role blends project management and strategic execution. You’ll be responsible for leading initiatives across departments while acting as a trusted right hand to the Founder—helping turn vision into actionable plans, managing key relationships and keeping operations aligned with company goals. It’s a perfect opportunity for someone who thrives in a creative, high-growth environment and wants to make a tangible impact every day. Your Role as a Strategic Project Manager • Act as the Founder’s key partner in executing business vision across both brands, • Lead projects in all areas of the business (operations, marketing, sales, creative, academic, partnerships), • Own and drive high-level projects with minimal supervision, • Pre-empt roadblocks and solve problems proactively across departments, • Communicate confidently and professionally on behalf of the Founder when required, • Bring structure, accountability and clarity to fast-moving initiatives, • Help develop and implement new ideas, services, systems and partnerships Key Responsibilities Project and Operations Management • Oversee day-to-day operations across both businesses, • Manage timelines of employees and delivery across multiple teams and initiatives, • Ensure each employee is thriving and working to their best potential, • Scope includes: Marketing, Sales, Branding & Communications, Customer Service & Experience, Academic & Course Development, Partnerships & External Relations, People & Culture Project Initiation • Analyse existing projects to identify areas for improvement and opportunities for upgrades, • Consult with the Founder and develop and implement new projects designed to enhance functional performance and income, • Engage with and utilise staff members to achieve agreed project outcomes Hands-on Work in Partnerships • Identify potential partners and create a target list, • Initiate contact with identified partners to arrange meetings, • Finalise mutually beneficial partnerships that contribute to business growth, • Operate autonomously, offering contributions beyond the scope of the sales team Independent Leadership • Take full ownership of your projects and operate autonomously without needing direct guidance from the Founder, • Ensure smooth execution of all operations, stepping in to cover tasks during the Founder’s absence What We’re Looking For • Proven experience in project management or operations — ideally in sales, marketing, education, or creative industries, • Excellent organisational and people management skills, • A calm, solutions-focused mindset with the ability to juggle multiple priorities, • Comfortable leading initiatives independently while working closely with the Founder, • Based in/near London, with the ability to be in our Hackney studio 4-5 days per week Desirable Experience • Creative Industries – Understanding of design, media, creative workflows, or tools like Adobe, AutoCAD or SketchUp, • Education and Training – Experience running programs, managing tutors, or supporting student engagement, • Sales and Business Development – Background in business growth, partnerships, or B2B engagement, • Marketing and Communications – Strong grasp of content strategy, brand storytelling and digital marketing Package • Location: East London (Hackney) – 4 Days in Office / 1 Day Remote Option, • A central leadership role in two exciting and growing education businesses, • Salary: Competitive, based on experience, • Performance bonus, • Annual performance-related pay review, • 30 days annual leave + bank holidays, • 1-year contract with potential for renewal or expansion, • The chance to work alongside the Founder on meaningful, high-impact projects, • An opportunity to help shape the future of design education

Job Title: IT Business Analyst Project: Finastra Equation Platform Upgrade Location: Central London Contract Type: Contract – 6 months Working Pattern: Hybrid (3 days onsite, 2 days remote) MUST HAVE FINASTRA EXPERIENCE Role Overview We are seeking an experienced IT Business Analyst to support a major Finastra Equation platform upgrade. The successful candidate will bring deep subject matter expertise in Equation and play a key role in ensuring business needs are clearly understood and translated into effective technical solutions. You will be involved across the full change lifecycle, from early scoping and planning through requirements analysis, solution design, testing, and implementation, working closely with both business and technology stakeholders. Key Responsibilities • Identify and manage key stakeholders to ensure their needs are understood and expectations appropriately managed, • Foster effective collaboration and communication between business and IT teams throughout the project lifecycle, • Ensure early engagement of specialist stakeholders such as Service Delivery, Information Security, and Data SMEs, • Plan and estimate business analysis activities to support project planning, • Facilitate the definition, agreement, and ongoing management of a realistic scope of requirements, • Conduct thorough impact assessments across people, processes, organisation, and technology, • Elicit, analyse, and document business requirements to a sufficient level of detail for development, • Produce high-quality business analysis artefacts including:, • Business, functional, technical, and non-functional requirements, • Business process and data models, • Use cases, use case models, and context diagrams, • Business activity models, • Ensure requirements are validated, verified, and approved in line with agreed methodologies, • Align business requirements with technical solutions to ensure system changes are clearly understood, • Define functional and non-functional requirements using user stories and acceptance criteria, capturing both standard and exception scenarios, • Support testing and implementation phases to ensure delivered solutions meet agreed requirements Essential Knowledge & Experience • Minimum 5 years’ hands-on experience with Finastra Equation (ideally including modules such as Marketable Securities), • Proven experience delivering Equation upgrades, • Strong background in Business Analysis within fast-paced change or transformation environments, • Solid understanding of SDLC and project delivery lifecycles, • Experience producing BA artefacts such as user stories, acceptance criteria, process maps, and models, • Strong stakeholder management skills with the ability to engage at all levels of seniority, • Excellent customer-focused mindset with a strong emphasis on delivering positive customer outcomes, • Experience working with and analysing data, • Workshop facilitation experience, • Hands-on experience with tools such as JIRA, Confluence, or similar, • Proficient in MS Office Desirable Experience • Previous experience working with Finastra or other Finastra products, • Professional certification in Business Analysis

WE ARE With over 30 years of experience in digital software development and consulting, SoftServe is a global company in solving complex business problems, creating industry-disrupting technology, and accelerating growth and innovation while optimizing operational efficiency. From leading ISV to Fortune 1000 digital enterprises, SoftServe transforms the way thousands of clients do business by unlocking the value of advanced technologies, such as Big Data, Internet of Things (IoT), DevOps, digital commerce, security, and experience design. As an experienced Product Strategist, you will join our global product management team to lead client engagements and work closely with C-level business stakeholders across a diverse portfolio of enterprise and digital-native clients. Your primary responsibility will be to help clients achieve product-centric organizational transformations and define and implement winning product strategies, enabling them to successfully align their business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE • Showing at least 7 years of experience in product strategy, product transformation, or digital consulting, • An expert in product operational models and product strategy consulting, • Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc., • Curious about technology and its potential to strengthen businesses’ competitive position in the market, • A skilled presenter and storyteller, leveraging data insights and market understanding to advocate for recommendations, • An experienced strategist with strong analytical and problem-solving skills, • Capable of presenting findings, leading workshops, conducting interviews, and pitching the value of recommended business concepts to clients, • Adept at product consulting: advising on and driving product-centric organizational transformation, as well as defining and implementing product and service strategies, • A holder of strong business acumen: engaging with senior leadership and influencing decision-making processes through strategic insights and compelling business cases, • Embracing new challenges: capable of working efficiently and adapting quickly in challenging situations, • Comfortable with uncertainty: structuring work independently, preparing coherent plans, and orchestrating teams effectively when boundaries and stakeholders are unclear, • Well-versed in structuring and delivering compelling client-facing presentations, whether for pitches or project deliverables, • Good at problem-solving: evolving business landscapes and emerging technologies, with a strategic approach to problem-solving, • A professional with excellent verbal and written communication skills, with the capacity to effectively articulate complex ideas to diverse audiences, including technical teams and executive boards, • Willing to travel up to 50% of the time to client locations, both domestic and international, for joint engagements, discoveries, and collaborative workshops AND YOU WANT TO • Lead C-level strategic discussions, negotiate program scope, priorities, as well as facilitate large in-person or remote workshops, • Lead cross-disciplinary teams through the pre-sale, discovery, and definition phases to create winning product and service strategies, • Facilitate and ensure engagement across client’s organization to ensure alignment and timely decision-making, • Advocate for and facilitate the adoption of organizational change essential for delivering a continuously evolving, innovative set of digital offerings, • Run research, facilitate ideation sessions in line with market the best product and design practices, own digital product or service strategy definition and oversee the successful execution, • Lead clients through their product organization transformation journey by aligning company business ambitions with organizational design, processes, roles and tools to enable a more customer-centric, outcome-focus and data-driven culture of innovation and digital offering management, • Develop compelling business cases to support recommendations based on comprehensive market and data analysis, • Drive the design and adoption of outcome-based ways of working by helping clients define and measure key performance indicators (KPIs), objectives and key results (OKRs), and other critical metrics, • Build and maintain strong client relationships to foster trust and long-term partnership, and identify growth opportunities for clients and the business, • Act as a trusted change ambassador, advocating for new ways of working, and providing product leadership coaching and product management upskilling, • Contribute to the creation of new professional service offerings within Digital Advisory and Product management practices. Create templates and tools that allow repeatability and consistency as the team grows TOGETHER WE WILL • Win big and challenging deals, sign new logos, and work with world-leading companies, • Be a trusted advisor and the catalyst for the transformation and innovation agenda for world-leading companies, • Assimilate best practices from experts, working in a team of top-notch experts, learn from leaders from different organizations, • Coordinate and run presentations of work on international events: conferences, meetups, and specialized events, • Use our access to expert communities, paid certifications, and professional events SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.

Company At Lenkie, we're passionate about helping small businesses turn their big ambitions into reality. Through our innovative lending products and powerful cash flow management platform, we empower small and medium-sized businesses to succeed. We have supported hundreds of small businesses in the UK with hundreds of millions in funding. We are a friendly and collaborative team with a fast-paced and high-performing culture. We are headquartered in London but operate a remote-first culture with team members across Nigeria, South Africa, and London. We're backed by world-class investors and closed a £4M equity and £45M debt Series A investment round in January 2025. Position Overview: We’re looking for an experienced Account Management Lead to own and scale the success of our existing SME customer base. This is a senior role for someone with 5+ years’ experience in SME lending or fintech, who is able to combine their strong relationship management skills with a commercial, growth-oriented mindset. You’ll be accountable for leading the growth initiatives for our existing customer portfolio, drive world-class retention through outstanding service and product-led engagement, and elevating the Lenkie brand through targeted account-based marketing initiatives. You’ll also help shape how we drive smarter processes and automation, to improve the speed-to-delivery of our service. This role sits at the intersection of customer success, growth, and product feedback - acting as the voice of the customer internally while ensuring Lenkie delivers an outstanding post-funding experience. Key Responsibilities: Growing Our Customer Base • Own the growth of our existing customer portfolio, including driving initiatives for reactivations, referrals and churn prevention, • Identify opportunities to grow account value through repeat funding, upsell, cross-sell, and deeper product adoption, • Monitor customer health, engagement, and performance, proactively addressing customer concerns before they materialise, • Deliver a consistently world-class customer experience that drives long-term loyalty and advocacy Churn Prevention & Product-Led Retention • Work closely with customers to understand their evolving needs and friction points, • Gather structured feedback on products, processes, and experience, feeding clear insights into product and operations teams, • Partner with internal stakeholders to influence new features, improvements, and service changes that increase customer stickiness Account-Based Marketing & Brand Building • Design and execute targeted, account-based initiatives (campaigns, comms, events, or content) to deepen engagement with key customer segments, • Collaborate within Lenkie to ensure consistent, high-quality messaging across the customer lifecycle and roll-out of new product features Efficiency & Automation • Identify opportunities to automate or streamline basic service queries and routine interactions, • Help design scalable account management processes that balance excellent service with operational efficiency as our portfolio continues to grow Required skills: • 5+ years’ experience in senior account management or account management lead roles, within SME lending or fintech sectors, • Strong understanding of SME lending, customer behaviour, post-funding lifecycles, • Proven experience in portfolio growth and retention initiatives, • Customer-first mindset with strong commercial awareness and product vision, • Experienced in working cross-functionally with product, operations, credit, and marketing teams, • Comfortable operating in a fast-moving, scale-up environment, with a true ownership-mentality from managing accounts to driving strategic initiatives What you’ll get from us: • Competitive salary, • Hybrid working from our London office (Holborn), • High level of autonomy and ownership within a growing commercial function, • Opportunity to shape and improve a core acquisition channel, • Steep learning curve and clear career progression in a high-growth fintech, • Regular team and company socials If you would like to apply for this role please click through the links and send though any other relevant information to .

Who We Are Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours. We are feeding the world’s curiosity! Job Description Cint is looking for a strategic Director of Business Intelligence to lead the next phase of its data evolution. This leader will be responsible for empowering Cint’s global organization with the tools and real-time insights that drive platform performance, commercial strategy and operational efficiency. Our vision is to move beyond reporting into a world of intelligent automation, AI-driven insights, and strategic value creation. You will lead the transition to a scalable, self-service ecosystem that empowers every department to make impactful, real-time decisions. Responsibilities * Define and execute the BI strategy, shifting the organization from reactive reporting to a proactive, "intelligence-first" mindset that drives faster and better business decisions. * Partner with senior stakeholders across Finance, Sales, Customer Experience, Trust & Safely, Marketing and Product to align the BI roadmap with global goals. * Define and operationalize enterprise KPIs and executive-level dashboards to ensure consistent measurement of business performance and accountability. * Oversee the evolution of our modern cloud data stack, ensuring it is optimized for high-performance querying, cost-efficiency, scalability and reliability. * Unify enterprise data models across the organization to eliminate fragmented silos and ensure a single, governed, and trusted "Source of Truth." * Maintain ownership of data cataloging, quality, and governance standards while ensuring BI platforms and data assets comply with security, privacy, and regulatory requirements across regions. * Establish rigorous data quality, observability, and reliability standards to build sustained trust in analytics and reporting. * Own vendor relationships and the BI budget, focusing on Total Cost of Ownership and Databricks compute efficiency. * Oversee and ensure timely delivery of month-end data while implementing automation to streamline processes and improve long-term efficiency. * Champion the use of AI and advanced analytics to automate insights, enhance forecasting, and surface proactive recommendations for the business. * Lead the transition to modern BI tools, empowering teams to explore data independently while maintaining governance. * Lead organizational change management and data literacy initiatives to drive adoption of self-service BI and analytics across the business. * Lead and mentor a global team of engineer and analyst professionals, transitioning the function from manual data processing to high-value strategic innovation. Qualifications Qualifications Required: * Skilled at leading distributed, high-performing teams through organizational change, platform migrations, and tool modernizations, while fostering a culture of collaboration, data literacy, and innovation. * Proven track record of leading global BI functions within technology companies. * Deep understanding of modern data stacks, specifically Databricks. * Experience leading teams through organizational change, platform migrations, and tool deprecations. * Exceptional ability to translate complex data infrastructure concepts into clear business value for non-technical senior leadership. * Experience managing remote/distributed teams across multiple time zones. * Degree in a quantitative field (Mathematics, CS, Data Science) or equivalent professional experience. Essential Qualities: * You don't just build reports; you build systems that scale and solve long-term business problems. * You can balance the competing needs of different departments while maintaining a unified data standard. * You are comfortable leading through ambiguity and can pivot strategies as business priorities evolve. Nice to Have: * Strategic oversight or hands-on experience in implementing AI-driven automation and predictive analytics within a BI function. * Experience managing distributed teams across multiple time zones and cultures. * Familiarity with the digital insights, market research, or programmatic space. Additional Information Our Values Collaboration is our superpower • We uncover rich perspectives across the world, • Success happens together, • We’re pioneers in our industry, • Our curiosity is insatiable, • We’re accountable for our work and actions, • Excellence comes as standard, • We learn from each other’s experiences, • Stop and listen; every opinion matters, • We embrace diversity, equity and inclusion. More About Cint We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth. In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries. Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. () Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.

ERP Implementation Manager - NetSuite, Finance Systems Manager, Systems Manager, Configuration, Technical Consultant, NetSuite Technical Consultant, SAP, Dynamics BC, D365, NAV, SuiteScript, SuiteTalk, General Ledger, Accounts Payable, Purchasing, Accounts Receivable, Inter-company, Projects, Fixed Assets. SuiteBuilder (Custom fields, forms, lists, records and segments), SuiteFlow (Workflows), SuiteAnalytics (Saved Searches and Reports), NetSuite Project Manager, ERP project manager, NetSuite Consultant, API, Technical Consultant, Workflows, Integration, Systems, ERP, SAAS, Cloud – London, Surrey, Hampshire, Essex, Kent, Buckinghamshire, Hertfordshire. We are working with a fast-growing B2B FinTech company that is looking for an Implementation Manager to join their team. The ideal candidate will be enthusiastic, driven, and have experience with ERP systems such as NetSuite, SAP, or Microsoft Dynamics, either through hands-on implementation or working closely with clients on projects. This role is client-facing and remote-flexible, giving you the chance to own end-to-end onboarding projects while gaining exposure to multiple ERPs and enterprise finance processes. You’ll be the technical bridge between clients and product, helping deliver smooth, tailored onboarding experiences and expanding your ERP expertise. Key Skills & Experience: • 4+ years’ experience in roles such as Implementation Specialist, Technical Consultant, Solutions Engineer, or Business Analyst, • Hands-on experience with enterprise ERP systems like NetSuite, SAP, or Microsoft Dynamics, • Comfortable leading client-facing projects and guiding stakeholders through onboarding and implementation, • Strong understanding of APIs, integrations, and data mapping, • Able to turn business requirements into clear technical solutions, • Excellent project management and organizational skills, with a proactive approach to problem-solving, • Confident in communicating with senior stakeholders Advantageous: • Experience building internal tools or project tracking systems, • A software background is highly beneficial, particularly in ERP or related platforms Responsibilities: • Lead multiple enterprise onboarding projects from kick-off to go-live, ensuring smooth delivery, • Act as the main point of contact for clients and internal teams, balancing technical and strategic needs, • Understand and map client ERP setups (NetSuite, SAP, Microsoft Dynamics) and finance workflows, • Drive technical implementation, including system configuration, integrations, and data validation, • Coordinate cross-functional teams and maintain project documentation, runbooks, and onboarding tools, • Participate in client meetings, provide guidance, and ensure successful handover to Customer Success Location: Hybrid (4 days in London) Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: .

Private client paralegal Location: Remote or on site if preferred Salary: Up to £28,000 + Bonus Contract: Full Time, Permanent Key features: • Remote working opportunities, • Coaching, training and support to help you develop, • pension with up to 10% employer contributions, • annual incentive scheme, • 28 days holiday plus bank holidays (rising to 32 in line with service), • discounts on various products and services, • free support for your mental, physical, and financial wellbeing About the firm/role: CRA Legal are working in partnership with a reputable and highly successful business with a national presence. Our client is a long term established organisation with a great approach to their employees and customer base. This is a fantastic opportunity for an experienced private client professional to join an exciting and forward thinking business known for their ethical approach, innovative use of technology and commitment to members, customers and colleagues. Our client is a leading provider of probate, estate planning and private client services, with a portfolio of commercial partnerships with blue chip clients in the financial advisory, insurance and banking sectors. This is a fantastic opportunity for an experienced paralegal or will writer to join a firm who offer genuine career development and growth with no ceiling on progression. Perhaps you are in private practice and not being offered support with your training/development or can’t see a clear route for progression or struggle to find that work/life balance this opportunity can offer what you are looking for. Roles & Responsibilities • Drafting and taking instructions on a variety of wills and associated estate planning documents, • Writing wills and managing incoming cases, • Communicate with clients over the phone, progressing each case through to completion, • Document and write wills, ensuring all documentation is legally accurate and professionally written, • Accurately maintain client records and correspondence, ensuring all compliance & regulatory standards are met About You: • A strong background in wills drafting and or estate planning, • Ability to build rapport with your clients as well as a passion for delivering excellent customer service, • High level of attention to detail, • Confidence to lead with cases, • A proven ability to manage your own caseload and deliver to deadlines Application Process: To apply for this exciting opportunity, please forward your CV to this advert or contact Ross Roberts for more details on 0114 2418030

Business Development Manager – Energy & Net Zero Solutions Salary £65,000 + car allowance + bonus Location Coventry or London About the Role This role is focused on identifying and securing new business opportunities to drive revenue growth and improve profitability within a fast-growing digital energy services business. The Business Development Manager will be responsible for pitching and demonstrating proprietary digital energy solutions, both in person and remotely, to senior decision-makers across UK organisations. You will typically lead sales engagements with a Net Zero Consultancy offering, alongside core energy management services, providing customers with a fully holistic solution. Innovative tools such as a reverse auction platform and funded energy monitoring solutions form key differentiators within the proposition. This is an exciting opportunity to join an ambitious and innovative business committed to making Net Zero both achievable and commercially viable for UK organisations. Key Responsibilities • Research target organisations and identify new business opportunities to grow the customer base, • Develop and implement strategies to successfully engage new prospects, • Build and manage a strong sales pipeline through proactive prospecting, relationship building and market awareness, • Generate leads and conduct cold calling to arrange meetings, either face-to-face or via video conferencing, • Build trusted relationships with customers and prospects, understanding their needs and developing tailored proposals, • Pitch digital energy and Net Zero solutions to senior stakeholders and decision-makers to successfully close deals, • Identify opportunities for sales campaigns and collaborate with Marketing to support execution, • Attend industry events and conferences to build relationships and generate new leads, • Accurately forecast sales performance and maintain detailed records of all sales activity within the CRM system, • Deliver presentations to customers and internal senior management, • Work towards quarterly and annual sales targets set by the Sales Director Key Relationships Internal: • Service Delivery teams, • Managing Directors, • Operations Directors, • Client Services Directors Essential Skills & Experience • Demonstrable experience selling Net Zero and/or energy management solutions, • Proven track record of delivering new business growth within an energy procurement environment, • Strong knowledge of the UK energy supply and procurement market, • Experience pitching to C-suite and senior stakeholders in a B2B environment, • Commercially astute, with the ability to create profitable proposals aligned to internal guidelines, • Excellent organisation skills with the ability to manage a demanding workload, • Strong sales, presentation and storytelling skills, • Confident communicator with well-developed negotiation skills, • Comfortable making cold calls and initiating new business conversations, • Highly results-driven with a strong desire to exceed targets, • Growth-focused mindset with an appetite for increased responsibility, • Team-oriented, accountable and reliable Location & Working Pattern Hybrid working model, ideally two days per week in the office and three days remote, with flexibility based on business needs. Diversity, Inclusion & Flexibility The organisation is committed to building a diverse, inclusive and supportive workplace. Applications are welcomed from candidates of all backgrounds, regardless of gender, age, sexual orientation, disability, neurodiversity, ethnicity or any other characteristic. Flexible working is actively supported, and candidates with alternative working pattern requirements are encouraged to discuss these during the recruitment process.

Remote/Field based covering London & the Southeast Competitive salary + car allowance + commission This role is also open an experienced security systems engineer or Project Manager looking to make a switch to business development The Resourcing Team is proud to be working as the recruitment partner to a business with a 30 year track record of delivering electronic security solutions to customers across the UK internationally. The Business Development Manager will be part of a wider sales team, which as a group will be responsible for both proactive new business development as well as account management. As a business development manager, the role will primarily be responsible for the generation and management of a sustainable pipeline of new customer work. RESPONSIBILITIES: • Working with the wider sales team, develop and manage an up-to-date understanding of the integrated security environment., • Undertake key research to understand the business’s portfolio of sectors, customers, and potential opportunities., • Build on an already established network of contacts across sectors to bring opportunities into the business that can be converted to tenders/sales., • Be able to both take the lead on client relationships but equally introduce to regional teams and ensure a robust client relationship, management, strategy and delivery., • Engage with sectors and customers to anticipate potential business opportunities and implement actions that will position the company with differentiated advantage., • Proven in new business wins, ideally within the IP/Analytics, integrated security sector with a focus on a holistic system selling approach across all aspects of integrated security., • A proven track record in new business development and account retention within the large corporate business sectors., • Consultative and collaborative approach with emphasis on new business opportunities., • Must have a proven understanding of security system design to quote fully integrated systems., • Create new and foster existing relationships with integrated security suppliers and manufacturers. REQUIREMENTS: • Experience in building commercial relationships to help deliver improved service and innovation to the customer., • Detailed knowledge of marketing and business development (strategic and tactical)., • Proven ability to meet and exceed annual sales targets., • Strong verbal and written communication skills., • Ability to prioritise workload and meet deadlines., • Ability to seek out and develop new relationships to achieve strategic business objectives., • Ability to convert client relationships into opportunities for the business., • Proven ability to meet and exceed annual sales targets., • Full /Clean UK driving licence To learn more about this opportunity please click "apply now" with an up to date copy of your CV

Account Executive – UK (Remote) £50,000 base | £100,00 OTE + uncapped commission + EMI equity Keepnet isn’t just scaling — we’re redefining human risk management in cybersecurity. Trusted by global enterprises and high-growth organisations, we work with some of the world’s most recognisable brands to reduce human cyber risk using AI-driven automation — and we’re now launching Agentic AI to take this to the next level. As part of our UK direct sales expansion, we’re hiring commercially sharp, execution-focused Account Executives who want real ownership, real impact, and the freedom to build. This is a true 360 AE role in a fast-moving SaaS scale-up: low red tape, high trust, and plenty of space to bring new ideas, initiatives, and energy to the table. Why This Role Matters You’ll sit at the heart of Keepnet’s growth engine — converting interest into revenue and relationships into long-term customers. Working closely with SDRs, Channel Team | Partners, Customer Success and Leadership, you’ll own deals end-to-end and act as a trusted advisor to CISOs and security leaders navigating real-world risk. This role is ideal for someone who enjoys: • Owning outcomes, not just activities, • Blending inbound momentum with smart, targeted outbound You own your number, your pipeline, and your deals — with the autonomy to shape how you succeed. Competitive rewards Strong base, uncapped commission, and EMI-qualified equity so you genuinely share in the upside you help create. Freedom to build Minimal bureaucracy, fast decisions, and encouragement to bring new ideas, plays, and initiatives to life. Career acceleration Join a scaling cybersecurity business where performance is visible and progression comes quickly. People-first benefits Enhanced parental leave, gym support, cycle-to-work scheme, and regular team socials. What You’ll Do • Run the full sales cycle: qualification, demo , POV/POC, proposal, negotiation, and close, • Partner with SDRs to convert inbound demand and execute strategic outbound when it makes sense, • Work with the Internal Channel Team | Distributors | Partners during proposal and closing stages, • Collaborate with Customer Success to ensure POV/POC success and clear value alignment, • Sell value, not features — translating AI-driven human risk management into ROI, risk reduction, and compliance outcomes, • Engage confidently with CISOs, Security Directors, and Risk leaders, • Maintain strong CRM discipline in HubSpot (forecasting, hygiene, accuracy), • Use AI tools to work smarter — from writing to summarisation and collaboration, • 3–5 years’ experience in B2B SaaS sales (cybersecurity experience a strong plus), • A proven track record of hitting or exceeding targets, • Confidence running complex deals with multiple stakeholders, • Experience selling to security and risk personas, • Strong commercial instincts, negotiation skills, and executive presence, • Comfortable with outbound when the opportunity justifies it, • High standards around pipeline management and forecasting, • Enterprise or mid-market deal experience, • Exposure to competitive cybersecurity landscapes, • Remote-first, with London team meetings weekly., • Standard hours: 9am–6pm, Monday–Friday, • 25 days’ annual leave (+1 per year of service), • EMI equity — real ownership, not window dressing, • A culture that values speed, accountability, collaboration, and new ideas At Keepnet, diversity, inclusion, and different perspectives aren’t buzzwords — they’re how we build better products and stronger teams.

About Us At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and were recently named Microsoft’s #2 enterprise partner for driving advanced agentic AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business challenges. Award-winning and innovation-driven, we are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role The Junior Support Engineer reports to the Managed Services Lead and is responsible for providing first-line support to clients across Microsoft Dynamics 365 (ERP & CRM), Power platform, and Microsoft 365 technologies. This entry-level position offers an excellent opportunity to begin a career in Microsoft business applications, with structured exposure to enterprise-grade solutions and IT service management practices. The role is hands-on, client-facing, and service-focused, ideal for someone eager to learn, grow and develop into consultancy or technical specialisation within Microsoft technologies. Essential Expertise: • A Levels, Level 3 Apprenticeship or relevant IT qualifications., • Familiarity with Microsoft 365 applications., • Awareness of Microsoft Dynamics 365 or Power Platform., • Understanding of basic IT support principles (ticketing systems, triage, incident logging)., • Strong customer service and communication skills with both technical and non-technical users., • Ability to prioritise, troubleshoot, and resolve user issues at a first-line level., • Team player with strong attention to detail and willingness to learn from senior colleagues. Desirable Expertise: • Previous experience in an IT support or helpdesk environment (e.g., internships, part-time roles)., • Exposure to ticketing systems such as DevOps, Microsoft Dynamics Customer Services or equivalent., • Basic knowledge of remote support tools and remote desktop services., • Microsoft certifications (e.g., Microsoft Fundamental)., • Awareness of ITIL v4 and ISO27001/27018/ GDPR compliance practices. Responsibilities: Your responsibilities will include, but are not limited to, the following: Client Support & Service Management • Act as the first point of contact for client queries via ticketing system, call, email, or Teams., • Log, categorise, and triage incidents and service requests., • Provide first-line support, • Assist in troubleshooting user issues across Dynamics 365, Power Platform, and Microsoft 365., • Support user administration, security roles, and access management., • Escalate complex issues to senior engineers, consultants, or developers as required. Documentation & Improvement • Record solutions and contribute to internal and client knowledge bases., • Maintain accurate records of support tickets and user administration., • Support the continual improvement of processes in line with ITIL practices. Collaboration & Compliance • Collaborate with consultants, developers, and other teams to deliver excellent client outcomes., • Provide professional, client-focused communication always., • Work within ISO 27001/27018, ISO 9001, and GDPR-aligned environments., • Support adherence to ITIL-aligned processes. Quality Measures Your performance will be measured against the achievement of targets, against the objectives and responsibilities listed above, and against the following standard criteria: • Responsiveness and resolution of IT tickets within agreed SLAs., • User satisfaction and professionalism in support delivery., • Accuracy and completeness of ticket documentation and knowledge base updates., • Collaboration and teamwork with consultants, developers, and support colleagues., • Adherence to security and compliance protocols (e.g., GDPR, ISO, Cyber Essentials)., • Behaviour and collaboration in line with company values. Teammates’ benefits: • Bonus Schemes, • Life Assurance, • Private medical cover, • Group income protection, • Great Company Pension, • Enhanced Sick Pay, • Enhanced Family Leave Pay, • Volunteering Leave, • Teammate recognition scheme, • Loyalty award scheme, • 24/7 access to EAP including Wisdom AI app, • Access to Bright Exchange Online marketplace, • Remote working with the option to work from our Central London Office Our Purpose and Values Vision - Empowering enterprises to their full potential with intelligent Microsoft solutions Mission - Rapidly delivering intelligent Microsoft technology solutions Values – Passion, Performance, Partnership Successful applicants must have the right to work in the UK and a basic DBS check is required for this position. Ingentive are committed to equality of opportunity, diversity and inclusion. We welcome applications from all suitably qualified candidates. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Our client is a rapidly growing boutique life science consultancy, founded in 2019 to support organisations in driving innovation across all aspects of their business. They work with life science companies of all sizes, from early-stage start-ups through to top-ten pharmaceutical organisations. Their experience and industry knowledge rival larger consultancies, with true differentiation coming from a collaborative, client-focused approach. Our client works in the way their clients need them to, building fully customised solutions to meet specific needs. This commitment has resulted in long-term partnerships with every client they have supported to date. Their mission is to deliver impactful work, bringing real and measurable value to clients’ organisations on every project. About the Customer Engagement Excellence Service Line As part of our client’s organisation, the Customer Engagement Excellence service line operates as an independent, technology-agnostic partner dedicated to the life sciences industry. The team specialises in field force excellence, medical excellence, and marketing excellence, combining deep industry expertise across platform ecosystem design, customer engagement transformation, AI enablement, and impact-based analytics. Offering full lifecycle support - from strategy through to execution - the team empowers organisations to optimise performance, foster innovation, and achieve sustainable success. Job Description Our client is seeking a talented CRM Administrator to join their Customer Engagement Excellence team. The role is primarily remote, with occasional travel to the London office and hybrid working options available. The successful candidate will support pharmaceutical and biotech clients in maintaining and enhancing Customer Engagement platforms, including Business Intelligence and CRM solutions. Key responsibilities may include: • Overseeing the daily management and optimisation of Customer Engagement platforms, including CRM and BI system testing, • Collaborating with client teams and internal advisory teams to ensure timely delivery of project deliverables, • Maintaining data integrity, ensuring accuracy and GDPR compliance, • Supporting clients and internal teams by producing, cleansing, and enriching customer data, • Bulk data manipulation and data integration, • Analysing customer data to identify trends, opportunities, and areas for improvement, • Generating reports and dashboards to provide insights into performance and campaign success As a CRM Administrator, you will contribute to consulting engagements and support the development and delivery of high-quality project materials and client deliverables, with guidance from senior team members. Additional activities may include: • Delivering clear and concise communications (e.g. presentation materials and emails) to internal teams and external stakeholders, • Conducting secondary research (e.g. literature reviews, studies, surveys), • Data analysis and modelling Our client is committed to mentoring team members through experienced life science consultants and providing exposure to senior-level pharmaceutical industry stakeholders, alongside varied and enriching project work from day one. Candidate Profile Education • Minimum of a 2.1 scientific or technical undergraduate degree (preferred) Work Experience • Minimum of 3 years’ experience in application support and maintenance, • Experience using issue management and project tracking tools (e.g. Jira, Monday), • High proficiency with CRM platforms used in the life sciences industry (e.g. Veeva CRM, Salesforce Life Sciences Cloud, Exeevo), • Experience supporting and maintaining business intelligence tools such as Qlik Sense, Power BI, and Tableau, • Knowledge of the pharmaceutical industry gained through industry or consulting experience Job-Specific Competencies & Skills • Strong analytical skills with the ability to think critically and creatively, • Excellent time management, multitasking, and problem-solving abilities, • High attention to detail and commitment to quality outputs, • Excellent professional communication skills (written, oral, and interpersonal), • Strong collaboration skills and ability to work in cross-functional teams, • Proactive mindset and passion for professional services, • Proficiency in MS Office (PowerPoint, Excel, Word, Outlook) Our client is an equal opportunity employer and does not discriminate against any qualified employee or applicant based on race, creed, religion, ancestry, gender identity, age, sexual orientation, marital status, nationality, disability, or veteran status.

Clinical Deputy Manager Manor Court Care Home, Britten Drive, North Road, Southall, Middlesex, UB1 2SH. Up to £53,518- Depending on experience. Permanent - 40 hours per week. Monday to Friday Occasional night visits or weekend work may be required. Welcome Bonus- £2000* We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • You’ll oversee and assist all aspects of nursing care/activities within the home, • With the help of your team you’ll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records, • It’s imperative that the correct staffing levels are maintained through efficient management of rotas, you’ll ensure adequate staffing is always maintained within the home, • Drawing on your clinical experience, you’ll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond Key Skills / Qualifications needed for this role: • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • With a real understanding of the benefits that the right nursing care can bring to resident’s lives, you’ll champion independence, choice and dignity by delivering the highest quality care to our residents, • You’ll possess up-to-date knowledge of tissue viability, infection control and care planning, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • You’re a natural leader, someone who’s ready to share their clinical experience – leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships, • Someone with excellent time management who can effectively prioritise their workload, • A respectful and compassionate team player with the belief in giving your personal best Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 33 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

Senior Manager, Business Development Are you a motivated sales professional with omics experience? Are you excited about making a real impact on health care and drug development globally? Join our forward-thinking start-up and help us scale at pace. About us Our mission is to generate novel molecular insights that transform drug development and healthcare globally. Did you know that 60% of therapeutics don’t work and over 92% of clinical trials fail? The losses are staggering, from patients who urgently need treatment, to pharmaceutical organizations losing billions through failed trials. Inoviv is changing the drug development landscape with our novel proteomic solutions. We are pioneers in translating discovery-phase findings into validated multiplexed assays and in providing fully validated custom multiplexed LC-MS biomarker assays. These assays reveal a unique molecular signature for each patient’s disease. We work with some of the world's largest pharmaceutical companies and prominent academic institutions on cutting-edge projects, driving innovation and advancing scientific research. We are a VC-backed business at an exciting point in our growth trajectory. Your mission You will develop our pipeline of pharmaceutical clients and promote our technology within the scientific community. You will sell our LC-MS service-based assays for neurodegenerative diseases, fibrosis and oncology. You will also work closely with drug development companies to develop biomarker discovery experiments and targeted assays utilizing Inoviv’s rapid assay development modality, InoKey. You will be a crucial team member with the power to make a real, tangible impact on the company and influence how we grow the business. The key responsibilities of a Senior Business Development Manager include, but are not limited to: • Own Client Relationships: Be the first point of contact managing important client relationships., • Diagnose pharmaceutical companies’ scientific and business needs, present appropriate solutions and create customized proposals., • Drive Sales Growth: Proactively achieve sales targets primarily through the acquisition of new customers, focusing on expanding our client base within the pharmaceutical sector., • Sales Funnel Management: Strategically build and manage a robust sales funnel to generate a high-quality pipeline, ensuring a steady flow of prospects that progress efficiently through the sales stages to a successful close., • Territory Planning and Strategy: Develop and execute a comprehensive territory plan designed to facilitate new customer acquisition, specifically targeting key pharmaceutical accounts., • Diagnose pharmaceutical companies’ scientific and business needs, present appropriate solutions and create customized proposals, • Lead discussions with technical support related to mass spectrometry-based proteomics, neurodegenerative diseases, fibrosis, and the benefits of our platform to deliver diagnostic, prognostic or treatment efficacy biomarkers for clinical trials, • Promote the technology and company with the broader scientific community, including at conferences, with key opinion leaders and scientific groups, • Pursue business opportunities with pharmaceutical companies, managing all aspects of the sales cycle from lead generation to close, • Design biomarker studies according to client needs with internal technical support, • Research target pharmaceutical companies in order to understand pain points, • Collaborate closely with the Business Development Director, who will provide guidance and support to help you achieve your goals. The person The key skills and qualities of a Senior Business Development Manager: Must have • Bachelor’s Degree or higher in biochemistry/ molecular biology/ similar, • 5+ years in omics sales OR in the proteomics/ mass spectrometry field, • 2+ years in life sciences sales, • Knowledge of the biotechnology/ pharma landscape, • Strong presentation, communication and negotiating skills, • A passion for generating new business, • Commitment to the company’s mission Nice to have It would be great if you had some experience of: • Experience in complex enterprise sales, preferably with large pharma, • Relationships with large pharmaceutical companies, • Strong understanding of the pharmaceutical industry and the role of biomarkers in clinical trials, • Knowledge of proteomics and its applications in the drug development space, • Experience with analytical instrumentation, mass spectrometry preferred, • Experience with complex stakeholder management Why work for us? In addition to competitive salaries we can offer you: • Employee share options so you can benefit from the growth and success of the company, • 25 days holiday + public holidays so that when you’re working you’re charged up and bringing your all, • Flexible working hours & remote working as we know how important this is for life-work balance, • Regular check-ins and feedback sessions with your manager to continually support your development and your long-term career goals, • Quarterly team away days to make sure we get time together in person as a team, • An equipment budget to get your home office set up comfortably, • A very open and respectful culture, so your opinions will be heard and valued. We work hard to make sure we have minimal bureaucracy or red tape, and welcome ideas and trying new approaches If there’s something else you need support on, we’re open to discussions too.

Mortgage Administrator (Fully Remote – Residential Mortgage Brokerage) Overview Join a fast‑growing residential mortgage brokerage in a fully remote role supporting a high‑performing broker team. This position is ideal for someone early in their career who wants long‑term progression, structured training, stability and strong earning potential. About the Company A rapidly expanding residential brokerage known for performance, development and exceptional staff retention. With 20+ employees and a culture centred around training, outbound activity and career growth, the business offers clear progression pathways and a supportive working environment. Role Responsibilities • Manage mortgage applications from submission through to completion, • Support residential brokers with day‑to‑day case administration, • Handle 15–20 completions per month, • Chase lenders, solicitors, surveyors and clients to progress cases efficiently, • Maintain accurate CRM records and case notes, • Deliver excellent customer service via phone and email, • Support Trustpilot review generation and client feedback processes, • Work collaboratively with the back‑office team to ensure smooth case flow, • Meet productivity targets across calls, emails and turnaround times Package • £28,000–£30,000 base salary, • £32,000–£34,000 on‑target earnings, • Fully remote working, • £20 bonus per Trustpilot review mentioning you, • £10 bonus per Trustpilot review mentioning the back‑office team, • Annual performance bonus linked to productivity, • Structured training and ongoing development, • Long-term career progression within a growing brokerage Skills & Experience • 12+ months’ mortgage industry experience, • Experience within estate agency mortgage environments desirable, • Ability to manage high case volumes and meet deadlines, • Strong organisational and communication skills, • Confident working with lenders, solicitors and clients, • Positive attitude with willingness to learn and be coached, • Motivated, driven and suited to early‑career professionals Why This Role Stands Out This role offers long‑term career development, stability, financial incentives and full remote flexibility within a brokerage that values loyalty and progression. It suits someone looking to build a meaningful career rather than just an administrative job.

About Tembo Tembo is making the dream of ownership possible for a new generation of home buyers. We are a disruptive, award winning savings and mortgage platform powered by a proprietary technology platform - with the result of enabling buyers to buy their home years ahead of the alternative. We recently acquired a savings company to help us capture customers earlier in their home buying journey, nurture them through saving for a deposit and ultimately to match them with the best mortgage product to get them onto the ladder more quickly. Our savings business is growing very rapidly after the launch of our Cash ISA and Fixed ISA to complement our existing Lifetime ISA products. We have huge plans for new products and innovation in the future. We’re a mission centric organisation that holds our values close: • Find a way - representing our desire to innovate and also leave no stone unturned to help find a customer a way to get on the ladder, • It's all about the people - customers, colleagues, partners - we’re all human and without them we are nothing, • If you don’t like it change it - as a startup we’re constantly listening to every source of data and evolving, every opinion counts We're rated 4.8* on Trustpilot with every single customer review celebrated and we are determined to find a way to ensure we retain that customer love as we scale. We are well funded by Goodwater Capital, Aviva, McPike Family Global Office, Ascension, Love Ventures as well as a suite of ethical backers such as Fair by Design, Barrow Cadbury, Joseph Rowntree Foundation and Big Society Capital. About the Role We’re looking for an experienced, customer-centric Customer Service Specialist who isn’t afraid to roll their sleeves up, to help deliver the best, most trusted customer service as we grow our business. In this role, you’ll be responsible play an integral part in helping the Customer Service team deliver world-class service to our Savings customers via in-app chat, email and telephony. This includes liaising with internal and external stakeholders and delivering 5* service, 7 days a week whilst continually implementing process improvements and optimising resources. You will also successfully collaborate with our operations, technology and compliance teams to ensure we achieve our company growth objectives. As a tech-enabled business there is a big focus on innovative AI/technology focused solutions to create the optimum customer experience whilst also enabling Tembo to scale quickly. At Tembo we utilise the latest tools and systems to deliver top class service, you’ll own the ongoing training and utilisation of these tools to ensure the team are making the most of the tools at their fingertips (eg. Using Intercom AI to automatically resolve as many tickets as possible without human intervention). Responsibilities & Qualifications • Proven experience in a customer support or operations role within fintech, banking, or a regulated financial services environment, • Comfortable responding to customers across in-app chat, email, and phone via platforms like Intercom, • Strong written and verbal communication skills, with a focus on delivering empathetic, clear and world-class customer service, • Skilled in triaging queries and issues to internal teams (e.g. ISA Transfers, Payments, Home Purchase) and ensuring timely resolution, • Experience working closely with internal stakeholders such as the Finance team to help resolve payments, deposits, and reconciliation queries, • Ability to follow and improve internal processes while maintaining service-level targets and accuracy, • Confident in using support tools and CRMs, tagging queries, and contributing to feedback loops that improve team workflows, • Detail-oriented and proactive in identifying emerging customer issues or patterns and raising them for process review, • Collaborative mindset, eager to work cross-functionally and support customers throughout their savings journey Pay range and compensation package £25,000.00 - £30,000.00 DoE plus monthly commission (post probation). Location: Hybrid, with an office in Central London (1-2 days per week in the office); however, for the right candidate - the role could be fully remote.

About NCR Atleos: Atleos (NYSE: NATL) is a leader in expanding self-service financial access, with industry-leading ATM expertise and experience, unrivalled operational scale including the largest independently owned ATM network, always-on global services and constant innovation. Atleos improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers. Atleos is headquartered in Atlanta, Georgia, with approximately 20,000 employees globally. Summary: • Job Title: Territory Sales Manager, • Location: Remote-London area, • Salary: £35,000.00 per annum + OTE, • Hours: 40 hours working week, permanent position What is this role of a Territory Sales Manager? Initially driving new business acquisitions within a defined geographical territory, optimising ATM availability and profitability, progressing on to management of existing core estate. Acting as the company’s customer relationship manager whilst providing support and an escalation point to office based functions. What will I be doing as a Territory Sales Manager? Deliver profitable new installs to the business and maximise return from each site you install • Maximise profitability by recommending the optimal proposition and commercial terms, • Achieve an annual install target., • Achieve weekly, monthly and quarterly sales targets., • Adhere to the company guidelines in relation to the split of propositions to deploy this financial year and target surcharge levels., • You will be responsible for generating your own leads by cold calling, referrals, networking etc in order to achieve predefined targets, • Attend events and build relationships with affinity partner local managers., • Manage your pipeline effectively. Management of existing core estate: (upon successful completion of probation and training) • To achieve monthly, quarterly and annual resign targets., • To maximise profitability for your sites., • To ensure the maximum availability and ATMs in service for your estate., • Proactively build and manage relationships with all customers in your territory, • Provide assistance to the SME team for issues requiring f2f support e.g access, photos, HTC, OGA. Own your business and data • Ensure SFT and trackers are up to date and clear., • Ensure accurate daily, weekly and monthly reports are submitted on time., • Keep pending sites clear and moving., • Always know where your sites are in the pipeline. Follow company procedures in terms of paperwork and process and procedures • Complete resign, sales and survey forms accurately, • Always ensure all paperwork meets the agreed criteria, is complete and full, • Process approval packs within agreed SLA’s. Own profitability of new sites for the first 12 months What Will I Need to Succeed as a Territory Sales Manager? • A strong background in account management., • Commercial awareness., • Possess good IT skills (Word, Powerpoint, Excel, internet, email)., • Good territory/journey management., • To be target driven with a desire to succeed., • To understand the ATM market and competitors' products., • Excellent communications skills, both written and verbal., • To be self-motivated but also a team player., • Demonstrate excellence in customer service., • Good organisational and time management skills., • A positive attitude., • Good negotiation skills and persuasiveness., • To show initiative and be entrepreneurial., • Trustworthiness and discretion when handling confidential information., • A smart appearance and professional attitude., • To enjoy networking and meeting new people. What benefits do I Get In Return? • Competitive Salary., • 24 days holiday, rises to 25 after 5 years’ service., • Competitive defined contribution company pension with Fidelity., • 50% Employer funded single private medical cover provided by Bupa, with the option to buy additional cover., • Access to opt into a range of competitively priced benefits, including health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme., • Employee life assurance., • Employer funded Income protection scheme., • Employee Assistance Programme, with 24/7 counselling service., • Access to MYGYM discounts for membership offers and discounts., • Access to a range of lifestyle discounts. EEO Statement: Integrated into our shared values is NCR Atleos's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Atleos is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Atleos has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies: To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR ATLEOS preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR ATLEOS employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Following significant growth over the past year, my client is seeking an experienced MRICS/FRICS/AssocRICS with VRS registration Residential Surveyor Area Manager with strong people and leadership skills. Your Role as a Residential Surveyor Area Manager You’ll lead, inspire, and mentor a team of Residential Surveyors to achieve deliver high quality L2 and L3 surveys with excellent customer satisfaction and performance. With a predominantly remote workforce, you’ll focus on maintaining engagement and communication through regular support. You’ll represent the Client brand, promoting their services, and work closely with Operations, Bookings, Audit, and Compliance teams to maintain the highest professional standards. You’ll also continue to undertake surveys and valuations to stay hands-on and up to date. Key Responsibilities • Oversee day-to-day queries and ensure consistent service quality across your region, • Support and mentor new starters during onboarding, • Coach and develop team members through regular contact, events, and team meetings, • Collaborate with internal departments to maintain service and quality standards, • Support improvements to survey templates, products, and audit policies, • Implement updates related to RICS, Home Survey Standards, and new technologies, • Undertake L2 and L3 surveys while dedicating up to 5 days per month for team visits or technical support, • Assist with complaints handling and provide cover for colleagues when required Strongly Desired: • Experience using iPads and surveying apps, • Confident presentation and communication skills Package: • £60,000 - £70,000+ basic dependent on experience, • £ bonus, • Car allowance and mileage cover (own car is necessary), • Equipment provided, • Monday – Friday, • 25 days + bank holidays, • Company socials Please Note: Mavrec are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Mavrec Recruitment processing and storing your data only for the purposes of your job search. You may instruct Mavrec Recruitment to delete your data anytime you please. We are an equal opportunities recruitment agency and do not discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race; religion or belief, sex, and sexual orientation This is role will evolve as time goes on, and the responsibilities are subject to change

About Tembo Tembo is making the dream of ownership possible for a new generation of home buyers. We are a disruptive, award winning savings and mortgage platform powered by a proprietary technology platform - with the result of enabling buyers to buy their home years ahead of the alternative. We recently acquired a savings company to help us capture customers earlier in their home buying journey, nurture them through saving for a deposit and ultimately to match them with the best mortgage product to get them onto the ladder more quickly. Our savings business is growing very rapidly after the launch of our Cash ISA and Fixed ISA to complement our existing Lifetime ISA products. We have huge plans for new products and innovation in the future. We’re a mission centric organisation that holds our values close: • Find a way - representing our desire to innovate and also leave no stone unturned to help find a customer a way to get on the ladder, • It's all about the people - customers, colleagues, partners - we’re all human and without them we are nothing, • If you don’t like it change it - as a startup we’re constantly listening to every source of data and evolving, every opinion counts We're rated 4.8* on Trustpilot with every single customer review celebrated and we are determined to find a way to ensure we retain that customer love as we scale. We are well funded by Goodwater Capital, Aviva, McPike Family Global Office, Ascension, Love Ventures as well as a suite of ethical backers such as Fair by Design, Barrow Cadbury, Joseph Rowntree Foundation and Big Society Capital. About the Role We’re looking for a proactive, sleeves-rolled-up Operations Associate to join our Savings Operations team, playing a key role as we scale the business. This is a true all-rounder role and a great opportunity for someone who wants to learn the end-to-end world of Savings Operations. You’ll support customers through some of their most important financial moments while gaining broad exposure across operational, customer and risk-focused work. The role breaks down into three core areas: Home Purchase Support gathering information, liaising with internal teams, and supporting fair, timely outcomes for customers. You’ll gain exposure to the broader Savings Operations ecosystem - supporting day-to-day operational work, learning controls and processes, and contributing ideas to improve efficiency, accuracy and scalability as the business grows. If you enjoy variety, learning fast, and taking ownership across multiple workstreams, this role offers a strong foundation in Savings Operations and the chance to build real depth quickly. Responsibilities & Qualifications • Proven experience in an operations or customer-facing role within fintech, banking, or a regulated financial services environment, • Comfortable supporting customers across in-app chat, email and phone, using tools such as Intercom, particularly during high-stakes journeys like Lifetime ISA withdrawals and home purchases, • Strong written and verbal communication skills, with the ability to deliver clear, empathetic and accurate support, even in complex or time-sensitive situations, • Experience triaging and coordinating queries across multiple internal teams (e.g. Home Purchase, Escalations, Complaints, Payments, ISA Transfers) to drive timely and accurate outcomes, • Confidence working with Finance and Operations teams to help resolve payment issues, investigate discrepancies, and support reconciliations where needed, • Strong attention to detail, with the ability to follow defined processes and controls while maintaining service levels, accuracy and regulatory standards, • Comfortable using support tools, CRMs and case-management systems, including tagging, documentation and contributing to feedback loops that improve team workflows, • Proactive in spotting recurring issues, operational risks or customer pain points, and raising these for review or process improvement, • A collaborative, hands-on mindset, keen to learn the end-to-end Savings Operations journey and support customers through some of their most important financial moments Pay range and compensation package £28,000.00 - £32,000.00 Location: Hybrid, with an office in Central London (1-2 days per week in the office); however, for the right candidate - the role could be fully remote.

Safari Specialist Hybrid Working | UK-based A leading, award-winning luxury safari travel business is seeking an experienced Safari Specialist to join its growing sales team during an exciting period of expansion. This role is ideal for someone with first-hand safari knowledge who is passionate about Africa and thrives on designing exceptional, tailor-made travel experiences. The business is known for its consultative, non-hard-sell approach, placing expert advice and outstanding service at the heart of everything they do. The Role The Safari Specialist will take full ownership of client enquiries, designing bespoke safari itineraries that reflect each client’s interests and travel style. Responsibilities include: • Communicating with clients via phone, email, and in-person meetings, • Designing exciting, tailor-made safari itineraries, • Listening carefully to client requirements and offering expert, authentic advice, • Managing enquiries, tasks, and workloads to consistently high service standards, • Taking pride in the accuracy, detail, and quality of every itinerary, • Delivering exceptional customer service at every stage of the booking journey Candidate Profile The ideal candidate will bring a strong mix of destination knowledge, customer focus, and commercial awareness: • First-hand safari experience in East and/or Southern Africa, • Specific experience selling South African safaris (essential), • Experience selling multi-country safari itineraries (advantageous but not essential), • Excellent communication skills with a confident, professional telephone manner, • Strong attention to detail and a high standard of customer care, • Proactive, self-motivated, and highly organised, • A genuine passion for Africa and a desire to develop into a true safari expert Working Pattern & Location • Hybrid working model, • 3 days per week in the Kingston-upon-Thames office for candidates living within 1 hour, • For fully remote candidates: up to 3 office days per month, • Working hours on a rota basis:, • Mon–Fri: 09:00–17:30, • Mon–Fri: 10:30–19:00 Salary & Benefits • £32,000 – £38,000 base salary, depending on experience, • Performance-based commission typically ranging from £7,000 – £15,000, • Annual educational trips to Africa (industry-leading), • Strong training and development programme, • Supportive, social team culture with regular events, • Opportunity to build long-term expertise and a loyal client base Why Apply? This is a rare opportunity to join a business that truly invests in its people, prioritises expert-led sales over hard selling, and offers one of the strongest training and development pathways in the safari travel industry.

World Wide Technology Senior Software Sales Advisor London or Fully Remote Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today! We are looking for a Senior Software Advisor to join our Global Software and CX team. Why should you join the Global Software and CX team? You will be joining one of the fastest-growing segments in the IT industry. You will be WWT’s Enterprise Agreement subject matter expert and will craft sales strategies that guide customers through their licensing journeys. You will interact with virtually all levels of our company and sell into senior leadership personnel. There will be ample opportunity to forge relationships with OEM sales & product teams where you’ll be able to provide insights that will shape future GTM offers. You will also get the chance to present on company-wide sales meetings and create public-facing sales collateral for our platform. There is also a well-defined career path to match the ambition of the right candidate. WWT are investing heavily in both EMEA and APAC and we have an exceptional opportunity to offer a truly market leading proposition to our customers, comprising mostly FTSE 100 organisations. What will you be doing? As a Senior Software Advisor you are responsible for supporting Software pre-sales activities. In the role you will help to identify EA sales opportunities, educate customers and sales teams on the benefits of EA’s, be the voice of WWT’s market-leading EA service wrap, enable operational efficiencies in quoting and ensure proper processes/procedures are followed to execute contracts. Additionally you will play an integral role in developing the growth strategy as we expand further in to EMEA. The optimal candidate will have a passion for learning, be a team player, and possess an independent drive to deliver customer delight. The candidate will be expected to engage directly with customers, be a thought leader, and ensure a consistent process is established to support customer product/feature requests over a contract term. This position would be perfect for someone who is a self-starter, enjoys developing processes, and wants to quickly grow into taking on more responsibility. There will also be a focus on growing revenue and GP and working with our financing teams to craft payment solutions to suit our customers’ budgets. Responsibilities: • Have a strong knowledge of Cisco/AppD/Meraki software buying programs, • Develop knowledge over time on other software OEM buying programs prevalent in EMEA customer base, • Understand and present on WWT EA+ methodology, • Lead the building of complex proposals for large EA’s, including financial modelling, financing and post sale CX support and adoption strategies, • Develop strong internal relationships and strong OEM relationships, • Develop growth plan to ensure profitable growth in EA’s expanding in to EMEA, • Establish and maintain subscription program and product knowledge required to deliver operational excellence, • Assist in developing SA’s and CSM’s grow and achieve for the benefit of the team Qualifications: • Ability to work in a fast-paced environment dealing with complex customer challenges, • Proven track record of introducing new thoughts and process to deliver better customer experience, • Cisco software product and program knowledge a plus, • Strong project or process development skills, • Lead conversations with all levels of Corporate structure, • Ability to prioritize and organize effectively and manage multiple projects and assignments, • Proven experience developing strong working relationships with peers and project members, • Strong business acumen, • Highly organized with the ability to easily toggle between tasks and areas of focus, • Experience working with and supporting consumption and cloud offers is a plus, • Strong presentation skills, • A second language would be beneficial but not essential

Job Title Senior Data Analyst (Service Delivery & AI Analytics) Department Service Delivery Location Remote or Hybrid (split between site-based and home-working) Country Flexible (UK/EU/US/Hong Kong) Level Individual Contributor Reports to Global Head of Service Delivery, IT & Repairs Contract Type Permanent / Full-time Contracted Hours/Days 37.5 hours / 5 days per week Date: 29/01/26 About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The Senior Data Analyst will play a critical role in enabling data-driven decision-making across Reveal’s global service organisation. This role is responsible for extracting, transforming, analysing, and visualising data from multiple enterprise systems—including Azure, Salesforce, Halo ITSM, and repair/logistics platforms—to deliver high-quality insights for senior executives, sales teams, service delivery, engineering, product teams, and customers. The role will design and maintain advanced Power BI dashboards, build robust data models, perform historical trend analysis, and develop forecasting and pattern-detection models to support operational planning and continuous improvement. In addition, this role will contribute to the evolution of AI-enabled analytics, using Python and modern AI tools (e.g. Copilot and ChatGPT-style agents) to enhance insight generation, automate analysis, and enable self-service reporting capabilities across the business. This role is critical to Reveal’s ability to scale service operations globally while maintaining service excellence, customer trust, and commercial performance. By combining advanced analytics, automation, and emerging AI capabilities, the Senior Data Analyst will help transform data into a strategic asset across the organisation. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive and may be updated to reflect business needs, provided it remains aligned with the overall purpose of the position. Data Extraction & Integration • Design, build, and maintain reliable data pipelines to extract data from Azure, Salesforce, Halo ITSM, and other internal or third-party systems., • Develop automated ETL processes to ensure timely, accurate, and scalable data refresh cycles., • Work with development teams and system owners to integrate data via APIs and improve data availability. Data Modelling & Analytics • Build and maintain robust data models to support operational, commercial, and executive reporting., • Analyse service delivery performance including SLAs, KPIs, MTTR, incident volumes, backlog trends, repair cycle times, and device failure patterns., • Perform historical trend analysis and develop forecasting models to support capacity planning, staffing decisions, and risk identification., • Identify patterns, anomalies, and systemic issues that impact service quality or cost-to-serve. Dashboarding & Reporting • Design and deliver high-quality Power BI dashboards tailored to different audiences, including senior executives, sales teams, service operations, and customers., • Standardise KPI definitions and reporting structures across regions (UK, Germany, US, Hong Kong)., • Automate recurring reports and reduce reliance on manual, spreadsheet-based reporting., • Use Python to automate data processing, analysis, and reporting workflows., • Contribute to the design and development of AI-assisted analytics solutions, including:, • Copilot-style or ChatGPT-based agents to support insight generation, reporting, or operational queries, • Natural-language interfaces for exploring service data, • Partner with stakeholders to identify high-value use cases where AI can enhance decision-making or operational efficiency. Continuous Improvement & Decision Support • Provide analytical insight to support continuous improvement initiatives across service delivery and support operations., • Support monthly and quarterly service reviews with strategic customers through high-quality analytics packs and performance narratives., • Enable proactive decision-making by identifying emerging risks before they impact customers or SLAs. Data Governance & Quality Assurance • Establish and maintain data governance standards, KPI definitions, and documentation., • Ensure data accuracy, integrity, and consistency across all reporting outputs., • Identify data quality issues and work with system owners to drive upstream improvements. Stakeholder Collaboration • Work closely with Service Delivery, Engineering, Product, Sales, Finance, and Customer Success teams., • Act as a trusted analytics partner to senior leadership, translating complex datasets into clear, concise insights., • Present findings confidently to executive stakeholders and external customers. Learning and development • We encourage continuous professional development and support learning through on-the-job experience, feedback and access to relevant training opportunities. You are expected to take ownership of your development and maintain up-to-date knowledge of sector trends, technology and best practice relevant to your role. Qualifications, Skills and Experience Essential • 5–7+ years’ experience as a Senior Data Analyst, BI Analyst, or Analytics Specialist, ideally within SaaS, ITSM, or service-led organisations., • Strong Python experience (essential), including use for data analysis, automation, modelling, and system integration., • Advanced SQL skills and experience building and maintaining ETL pipelines., • Advanced Power BI expertise, including DAX, dataflows, model optimisation, and performance tuning., • Proven experience extracting and working with data from Azure, Salesforce, and ITSM platforms (Halo ITSM preferred)., • Strong understanding of service delivery and operational metrics (SLAs, KPIs, MTTR, backlog management, incident trends, repair logistics)., • Demonstrated experience with forecasting, time-series analysis, and pattern recognition., • Ability to translate complex data into executive-level insights and compelling narratives., • Strong communication and stakeholder management skills. Desirable • Experience developing AI-assisted analytics solutions, including:, • Building Copilot, ChatGPT, or similar AI agents to support reporting, insight generation, or operational decision-making, • Leveraging large language models (LLMs) to enhance data exploration or automation, • Experience integrating Python analytics with Azure AI services (e.g. Azure OpenAI)., • Familiarity with modern data platforms (Azure Data Lake, Synapse, Snowflake, lakehouse architectures)., • Experience with predictive or prescriptive analytics beyond basic forecasting., • Exposure to automation or orchestration tools for analytics pipelines. Key Performance Indicators (KPIs) • Accuracy, reliability, and consistency of reporting and data models., • Adoption and usage of dashboards by executives and operational teams., • Reduction in manual reporting effort across the business., • Accuracy and usefulness of forecasting models., • Measurable improvements in service performance visibility and decision-making speed., • Data quality improvements across core systems.

M-Cube is a leading company in In-Store Digital Engagement solutions, offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry. M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands in the Fashion & Luxury, Retail, Finance & Insurance, QSR, Grocery Retail and Automotive sectors. The Job For our branch M-Cube UK we are looking for an experienced Technical Lead and Solution Design Manager. Leading the M-Cube UK Technical Team, this position is fundamental to the Solution and Product Definition Strategy and supports the sales process from a technical perspective, both pre and post sales. This position requires a solutions-driven individual with strong technical expertise and the ability to collaborate across teams and external partners. Strong management skills are crucial, with the individual being able to drive solutions, proactively seek information, manage multiple tasks and be very confident when speaking with customers / suppliers. Main responsibilities • Face to face and remotely consult with clients, current and potential, to help define their project requirements., • Manage and coordinate technical design phases to meet customer needs., • Proactively coordinate and activate resources as needed to achieve project goals., • Engage and coordinate with internal teams, including Software Development (for project integrations), Delivery (to validate reliability and after-sales management), and Content Production (for cost analysis)., • Collaborate with the Sales team on proposals and support pitches, ensuring solutions are cost-effective, appropriately designed, and aligned with customer requirements., • Coordinate and maintain relationships between M-Cube and various stakeholders., • Design, suggest and test / implement new solutions., • Provide remote and onsite support for installations., • Produce technical documentation and manuals., • Be driven by successful results, ensuring a professional manner from initial meeting to conclusion., • Manage a small, focussed team., • Follow Product Guidelines and stay aligned with market trends, competitors, and internal strategies. Essential Skills • At least 3 years of experience working for an AV System Integrator., • Motivated, determined and confident decision-making skills., • Client communication skills, acting as a primary point of contact and representing the company professionally in meetings and on-site visits., • Ability to coordinate and maintain relationships with clients, stakeholders, and internal teams., • Strong organisational skills, with the ability to manage multiple projects simultaneously., • Expertise in digital and interactive Audio/Video Hardware and Software. Specifically, LED, LFD screens and content management systems., • Extensive experience using Microsoft Office tools, especially Excel, Word, Power Point., • Infrastructure Knowledge, basics of networking (LAN/WAN, VPNs, Firewalls)., • Fundamental Understanding of Mechanical and Electrical engineering., • Small Scale Audio Design and Commissioning., • Experienced in creating technical proposals, diagrams, and presentations., • Strong problem-solving skills to address customer complaints and implement effective resolutions. Desirable Skills • Experience with some or all the following: Autocad, Visio (or similar), Solidworks Our offer • A salary in line with experience and market conditions, • Opportunity to work with a driven, passionate, talented team, • A position in an international company with an innovative and dynamic environment, • Company hybrid working policy Worksite Central London

About Us At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and were recently named Microsoft’s #2 enterprise partner for driving advanced agentic AI transformations. We specialise in transforming business systems through AI-led application development and process optimisation, with a strong focus on both Power Platform, the Dynamics 365 stack for CRM and ERP. Our mission is to help organisations unlock value by combining intelligent agents, natural language interfaces, and low-code platforms to build scalable, governed solutions that solve real business challenges. Award-winning and innovation-driven, we are at the forefront of the shift from traditional low-code to intelligent business applications empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role The Microsoft D365 Supply Chain Consultant is part of the Consulting Team, reporting to the Head of Consulting. The role is a client facing position, delivering industry leading Microsoft Dynamics solutions. The D365 Supply Chain Consultant will have a strong Supply Chain and Dynamics background to deliver the successful implementation and maintenance of our clients D365 solutions. You will need a demonstrable history of consultancy experience as this role will entail continuous interaction with clients and project teams. Your experience and knowledge of D365 solutions and associated business processes combined with an appreciation of associated technologies are imperative to support your role at Ingentive. This is a varied and demanding role involving all aspects of implementing Dynamics solutions from pre-sales work through the project life cycle to go-live and on-going support. Your involvement with clients will include off-site and on-site work and you will be encouraged to develop your Dynamics knowledge and achieve relevant certifications. Essential Expertise: • 5+ years of supply chain experience, • Previous experience of D365 F&SCM, • Required to demonstrate credibility with the client and quickly understand how our products will add value to our services, • Proven consulting experience, • Good listening skills, with the ability to quickly resolve problems, action solutions with the ability to work under pressure, • Understanding and assimilating information from various sources, • Being able to recognise and deal with conflict or sensitive situations, • A clear ability to organise your own time and resources, and execute daily, • Commercial awareness and total dedication to delivering maximum return on investment for our clients, • Self-motivated and driven to achieve professional success in a team based consulting environment., • Demonstrated experience implementing the finance functionality within D365 (including project accounting and inventory valuation), • Experience designing and coordinating multi-site or multi-national implementations, • Microsoft D365 accreditation, • Maintaining industry specific knowledge to help our clients follow best practise processes., • Fluency in English both written and verbal. Responsibilities: On a daily basis your varied role will include, but will not be limited to: • Delighting our clients with exceptional customer service, • Demonstrate awareness around upselling and understanding of additional company capabilities, • Ensuring quality control of all your deliverables, • Be involved in Pre-sales assistance when required, • Clear and concise communication with Project Managers on project progress, • Effective communication with senior management as well as junior staff at our clients, • Implementation planning and the delivery of value added work, to scope, deadline and budget, • Running client workshops on business processes, business requirements and system design, • Business and systems analysis and documentation, • Product design and gap analysis to standard product functionality, • Production of design, system, user and procedural documentation, • Application configuration and setup, • Provide system training to both internal and external clients, • Development and delivery of testing strategies, • Assist others in the team to grow and build their skills, • Recommends actions that are consistent with Ingentive’s values, objectives, and goals, • Must possess good organisational, presentation and facilitation skills., • Exercises strong business judgment supporting Ingentive’s strategy and vision, • Always demonstrate a desire for excellence in everything you deliver Quality Measures Your performance will be measured against the achievement of targets, against the objectives and responsibilities listed above, and against the following standard criteria: • Consistent positive client feedback relating to project work., • Achieving objective targets set in monthly one to one reviews, • Completing high quality self managed tasks on time and to budget, • Maintaining great communication with clients and the team, • Adherence to Ingentive quality standards and assurance, • Maintain knowledge of the Dynamics product and understand road map items, bringing new knowledge and features in to use at the earliest opportunity., • Maintain and certify on Dynamics, AI and PowerPlatform technologies., • Behaviour in line with the company values. Teammates’ benefits: • Bonus Schemes, • Life Assurance, • Private medical cover, • Group income protection, • Great Company Pension, • Enhanced Sick Pay, • Enhanced Family Leave Pay, • Volunteering Leave, • Teammate recognition scheme, • Loyalty award scheme, • 24/7 access to EAP including Wisdom AI app, • Access to Bright Exchange Online marketplace, • Remote working with the option to work from our Central London Office Our Purpose and Values Vision - Empowering enterprises to their full potential with intelligent Microsoft solutions Mission - Rapidly delivering intelligent Microsoft technology solutions Values – Passion, Performance, Partnership Successful applicants must have the right to work in the UK and a basic DBS check is required for this position. Ingentive are committed to equality of opportunity, diversity and inclusion. We welcome applications from all suitably qualified candidates. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Head of HR Operations – London c£85,000–£95,000 + 20% bonus + package | Hybrid (3 days onsite) We’re partnering with a large, purpose-led national organisation delivering essential services and facilities across the UK to recruit a Head of HR Operations. This senior leadership role offers real influence, shaping how HR services, systems, and data support over 1,000 colleagues nationwide. If you’re an HR Operations leader who thrives on building high-performing teams, driving digital transformation, and delivering a first-class employee experience at scale, this is a rare and exciting opportunity. The Opportunity Reporting into the Chief People Officer, you’ll lead a centralised, Workday-enabled HR Operations function across payroll, benefits, HR systems, data, compliance, and transactional services. You’ll manage three senior leaders and their teams, ensuring HR Ops is efficient, compliant, customer-focused, and future-ready. You’ll also sit on the HR and wider Senior Leadership Team, helping shape the organisation’s people strategy through insight, governance, and operational excellence. Key Responsibilities • Lead and develop a high-performing HR Operations leadership team, • Own payroll, benefits, and outsourced provider relationships, • Drive HR systems optimisation, automation, and digital transformation, • Ensure accurate, high-quality people data and analytics for senior leaders and the Board, • Oversee HR policies, governance, and employment law compliance, • Embed a strong service ethos and continuous improvement mindset, • Champion diversity, equity & inclusion across HR operations, • Lead employee engagement surveys and Investors in People activity About You You’ll bring: • Senior HR Operations leadership experience in complex, multi-site organisations, • Strong payroll and benefits oversight (including outsourced models), • HR systems and data expertise (Workday preferred), • Deep knowledge of UK employment legislation, • Commercial, analytical, and delivery-focused mindset, • Credibility to influence at senior leadership level Location & Working Pattern • Contractually based in London, • Hybrid working – expectation of 3 days onsite, • Leading a largely remote HR Ops team, • Occasional UK travel to operational sites, • Role is full-time but flexible 4-day week arrangements can be considered Why Join? • Stable, purpose-led organisation with long-term partnerships, • Large-scale, complex people operation with real impact, • Modern HR tech stack with genuine influence, • High-trust, high-standards culture, • Opportunity to leave a lasting legacy in HR Operations If you’ve led HR Operations at scale and are ready for a role with real strategic and operational impact, we’d love to hear from you.