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Customer service remote jobs in United Kingdom

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  • Work From Home – Paid Research
    Work From Home – Paid Research
    9 hours ago
    Part-time
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    Immediate start!
    No experience
    Easy apply
  • Customer & Administration Coordinator
    Customer & Administration Coordinator
    5 days ago
    £14.82 hourly
    Full-time
    London

    Location: Remote, with occasional attendance at a London office Hours: Monday to Friday, 9:00 AM to 6:00 PM Pay: £14.82 per hour Job Type: Full-time About the Role We are recruiting on behalf of our client for an organised, reliable and professional individual to join their team in a full-time remote administrative position. This is a varied, communication-focused role involving customer liaison, scheduling, online administration, record keeping and general operational support. You will act as an important point of contact for customers and clients, helping to manage incoming enquiries, coordinate appointments, maintain accurate records and ensure relevant information is communicated to the appropriate members of the team. The role is primarily remote, with the majority of your responsibilities carried out from home using online platforms, email and internal company systems. From time to time, you may be required to attend the client's London office for training, meetings or other operational requirements. This position would suit somebody who is organised, comfortable communicating with people online and able to manage several administrative responsibilities throughout the working day. What You'll Be Doing Your responsibilities will include: • Responding to customer and client enquiries through email, online platforms and internal systems, • Providing clear, polite and professional responses to general enquiries, • Gathering relevant information from customers and ensuring details are accurately recorded, • Managing incoming enquiries and ensuring they are responded to or passed to the appropriate team member, • Coordinating appointments and managing daily schedules, • Checking availability and arranging suitable appointment dates and times, • Booking, confirming, rescheduling and cancelling appointments where required, • Sending appointment confirmations, reminders and relevant updates, • Keeping schedules accurate and up to date throughout the working day, • Communicating schedule changes, cancellations and other important updates to colleagues, • Monitoring shared inboxes, online portals and internal systems, • Maintaining accurate customer records and administrative logs, • Completing data entry and updating internal tracking documents, • Uploading and updating online listings, advertisements and information when instructed, • Uploading photographs, descriptions and other information to online platforms, • Reviewing information carefully to ensure it is complete and accurate, • Making amendments to online information when requested, • Liaising with different members of the team to ensure information is passed on promptly, • Providing live updates to colleagues where appointments or customer circumstances change, • Recording important notes, requests and information from customer conversations, • Following up on outstanding administrative matters where required, • Escalating enquiries to a supervisor or relevant department when further guidance is needed, • Supporting other departments with straightforward administrative tasks when required, • Updating templates, documents and internal records, • Ensuring outstanding enquiries and incomplete tasks are appropriately handed over, • Following company procedures when handling customer and business information, • Maintaining confidentiality and using company-approved systems when handling information Customer Liaison Communication will form an important part of your working day. You will regularly communicate with customers through approved online platforms and email, helping them with general enquiries, arranging appointments and keeping them updated where appropriate. You are not expected to have the answer to every question. Where an enquiry falls outside your responsibilities or you are unsure of the correct information, you will be expected to refer the matter to the appropriate colleague or supervisor. We are looking for somebody who can communicate naturally and professionally while maintaining accuracy and following the correct processes. Scheduling & Organisation A significant part of the position involves coordinating schedules and appointments. You will need to keep track of available times, customer availability, cancellations, rescheduling requests and changes throughout the day. Accuracy is important. Information should be recorded promptly so that other members of the team have access to the latest schedule and customer updates. You should therefore be comfortable working with calendars, online forms, internal tracking systems and other digital tools. What We're Looking For Previous experience in administration, customer service or a similar position may be beneficial, but it is not essential as training and guidance will be provided. We are particularly interested in applicants who: • Have strong written communication skills -Communicate professionally and confidently • Are organised and able to manage multiple tasks, • Have good attention to detail, • Are comfortable working with computers and online systems, • Can confidently use email and web-based platforms, • Can maintain accurate records and schedules, • Are comfortable communicating with customers and clients, • Can work independently without constant supervision, • Are reliable and able to manage their workload responsibly, • Can follow written processes and instructions carefully, • Understand when something should be escalated to a supervisor, • Are comfortable asking for guidance rather than guessing, • Can work effectively as part of a wider team, • Understand the importance of confidentiality and responsible data handling Working From Home As this is primarily a remote position, you should have a suitable environment from which you can work professionally throughout your scheduled hours. You should be comfortable working independently, managing your own daily workload and remaining responsive through the company's communication and administrative systems. You will be expected to maintain the same professional standards when working remotely as you would in an office environment. London Office Attendance Although this is a remote position, it is not exclusively home-based. From time to time, you may be required to attend the client's office in London for training, meetings, operational support or other reasonable business requirements. Applicants should therefore be able to travel to London when required. Working Hours & Pay This is a full-time position working: Monday to Friday 9:00 AM to 6:00 PM The position is paid at £14.82 per hour. Further information regarding working arrangements and the day-to-day structure of the position will be provided during the recruitment process. Training & Support Training will be provided to help you understand the client's systems, procedures and expectations. You will receive guidance on the platforms and processes used as part of your day-to-day responsibilities, and support will be available when you encounter an enquiry or situation you are unsure about. The role does not require you to make decisions outside your level of responsibility. Following procedures, maintaining accurate records and communicating effectively with the wider team are key parts of the position. Apply Now If you are organised, reliable, comfortable working remotely and enjoy a role involving communication, scheduling and administration, this could be a great opportunity for you. If you feel this role is for you, apply now.

    Immediate start!
    No experience
    Easy apply
  • Business Representative
    Business Representative
    9 days ago
    £50 hourly
    Part-time
    London

    About the Role We are recruiting on behalf of our client for a reliable and professional Business Representative to support the administration and business presence of their UK company. The successful candidate will act as a key UK-based representative and point of contact for the company. The role will involve supporting corporate administration, banking and business platform verification, handling business correspondence, and coordinating with the client's wider team. As part of the role, the successful candidate will also be appointed as a Director of the UK limited company, subject to mutual agreement and the completion of the required identity and compliance checks. This is a flexible, primarily remote position. The role is focused on representation, administration and coordination rather than the day-to-day management of sales or customer service activities. Key Responsibilities 1. Business Representation • Act as a UK based representative and point of contact for the company when required. 1. Corporate Administration Assist with Companies House requirements, identity verification and other general UK corporate administrative matters. 1. Bank Liaison Liaise with UK banks and assist with account opening, KYC, identity verification and related banking requirements. 1. Platform Coordination Act as a local company contact for online marketplaces and business platforms and assist with relevant account or business verification processes. 1. Correspondence Handling Receive, review and coordinate relevant business correspondence, documentation and communications. 1. Office Support Assist with establishing and maintaining suitable office or business arrangements in the UK where required. 1. Director Responsibilities Where appointed as a company director, fulfil the applicable statutory duties and responsibilities in accordance with UK law. Requirements Currently based in the UK. Valid UK driving licence. Reliable, responsive and able to communicate promptly when assistance is required. Comfortable dealing with banks, business platforms and official company correspondence. Strong attention to detail and organisational skills. Professional approach to confidential and business-sensitive information. Comfortable completing identity and compliance verification where required for the role. Working Arrangements This is a flexible, primarily remote position. Occasional in-person attendance may be required for banking, verification, office or other business-related matters. The Business Representative will not normally be responsible for managing the company's day-to-day commercial operations, sales or customer service activities unless separately agreed. Important Information Shortlisted candidates will be provided with further information about the client company and the proposed appointment before proceeding. The scope of responsibilities, remuneration, working arrangements and proposed director appointment will be discussed clearly with the successful candidate and agreed before any appointment is made. All appointments are subject to appropriate identity, eligibility and compliance checks.

    Immediate start!
    No experience
    Easy apply
  • Community Outreach Representative (Door-to-Door)
    Community Outreach Representative (Door-to-Door)
    1 month ago
    £14.5 hourly
    Part-time
    South Tottenham, London

    IMPORTANT — DOOR-TO-DOOR FIELD ROLE Most paid shift time will be spent walking assigned Tottenham streets and speaking to residents at their doorsteps. This is not a pharmacy-counter, office or remote role. You must be comfortable working outdoors, approaching households respectfully and accepting refusals immediately. Good Health Pharmacies Ltd is hiring two Community Outreach Representatives for a four-week paid pilot in Tottenham. PAY AND HOURS • Four-week fixed-term PAYE employment, • 24 paid hours per week, normally four 6-hour daytime shifts agreed in advance, • £14.50 per hour, • Up to £100 per week quality bonus, based only on attendance, accurate records, training, safe conduct and compliance, • Pre-approved business travel reimbursed, • Paid training and a paid supervised assessment shift, • Statutory holiday entitlement THE ROLE You will speak respectfully with local residents at their doorsteps and in community locations. Using approved factual materials, you will explain our pharmacy services and signpost interested residents to an official pharmacy QR or contact route. This is not a commission-sales role. Residents remain free to choose any pharmacy. Pay and bonuses are never linked to patient nominations, prescriptions, medicine items, personal details or conversions. DUTIES • Carry out respectful doorstep and community outreach in assigned Tottenham areas, • Show ID and ask permission before continuing, • Explain approved pharmacy information accurately and without pressure, • Accept refusals immediately, • Complete non-identifying activity reports using a smartphone shift app, • Follow lone-working, safeguarding, incident and privacy rules, • Refer all clinical or patient-specific questions to the pharmacy team ESSENTIAL • Clear, respectful communication, • Punctuality, reliability and accurate record-keeping, • Confidence working independently in a public-facing field role, • Willingness to follow exact scripts and compliance rules, • Ability to use a smartphone shift app, • Ability to work locally, with reasonable adjustments where needed, • Right to work in the UK before the first paid shift Experience in outreach, canvassing, retail, hospitality or customer service is useful but not essential. Knowledge of Tottenham and additional community languages are welcome. IMPORTANT COMPLIANCE RULES Representatives never give clinical advice, collect patient or medication information, access pharmacy systems, enter residents' homes, offer rewards, pressure anyone to change pharmacy, or set or change an EPS nomination. Pharmacy staff independently handle any follow-up. Selection includes written scenario screening, a role play and a paid supervised assessment shift.

    Immediate start!
    No experience
    Easy apply
  • Distributor
    interview badgeInterviews tomorrow
    Distributor
    2 days ago
    £4000 monthly
    Full-time
    London

    About the Role! We are seeking self-motivated, ambitious, and personable individuals across the UK to join us as Utility Warehouse (UW) Independent Partners. THIS A REMOTE WORK AND OUR MAIN OFFICE BASED IN LONDON. UK RESIDENTS ONLY! Utility Warehouse is a FTSE 250 company that helps UK households simplify and reduce their monthly expenses by bundling essential household services including Energy, Broadband, Mobile, and Home Insurance into one simple, money-saving monthly bill. As a Partner, your role is to help families save money on their household bills and show other ambitious individuals how to earn a flexible income alongside their existing commitments. Key Responsibilities Household Outreach: Introduce friends, family, local contacts, and households to UW’s multi-service savings packages. Bill Comparisons: Conduct brief, straightforward bill reviews to show potential customers how much they can save by switching. Customer Enrolment: Guide customers through a simple online sign-up process. Team Building (Optional): Introduce and mentor new Partners to build a network and unlock leadership bonuses. Ongoing Learning: Participate in online training modules, team catch-ups, and live webinars to grow your business. What We Offer Dual Earnings Model:Upfront Commissions: Earn immediate bonuses for every new customer you enrol. Recurring Residual Income: Earn a recurring monthly payout for as long as your customers remain with UW. Ultimate Flexibility: Work whenever and wherever you want fit your business around your job, family, or personal lifestyle. No Experience Required: Full digital training and step-by-step onboarding are provided from day one. Incentives & Rewards: Opportunity to earn performance bonuses, car schemes, and luxury company trips. Dedicated Mentorship: Direct support and coaching to help you reach your income targets. Requirements Must be 18 years or older and based in the United Kingdom. Strong interpersonal and communication skills.An entrepreneurial, self-motivated mindset with a willingness to learn. Access to a smartphone, laptop, or tablet with an internet connection. Comfortable having casual conversations about saving money and budgeting. How to Apply If you are looking for a flexible way to earn an extra £300 to £1,000+ per month or want to build a long-term recurring income stream, we’d love to speak with you! Next Steps: Submit or message via CHAT your contact details and let us know your availability for a short 10–15 minute interview call or live opportunity presentation.

    Immediate start!
    No experience
    Easy apply
  • B2B Sales Representative – Commission Only
    B2B Sales Representative – Commission Only
    1 month ago
    Full-time
    Mitcham

    B2B Sales Representative – Commission Only Northstar Agency | Remote | United Kingdom Northstar Agency is a UK digital agency providing straightforward, professionally designed websites to small businesses. Our current Starter Website package is priced at £500 setup + £59 per month for hosting and care. We are looking for motivated B2B salespeople who are comfortable speaking with business owners, generating conversations and closing straightforward website sales. Compensation This is a commission-only opportunity. There is no base salary and no guaranteed income. Commission is: 15% of collected setup revenue For our current £500 Starter Website package, this equals: £75 commission per valid completed sale. Commission is paid on Fridays after: • the customer’s setup payment has cleared;, • the order is valid; and, • no refund or chargeback has invalidated the commission. Commission is not paid on: • VAT;, • monthly recurring fees;, • refunds;, • chargebacks;, • failed or unpaid orders. There is no cap on the number of eligible commissions you can earn. The annual pay range displayed on Indeed is an illustration based on sales performance and is not a salary or guaranteed level of earnings. What you’ll do • Contact UK business prospects by phone and email., • Introduce Northstar Agency and our website service., • Speak with business owners and decision-makers., • Identify whether the prospect has a genuine website requirement., • Explain our pricing and scope accurately., • Answer straightforward sales questions using our approved information., • Book sales conversations where appropriate., • Send approved checkout links to interested prospects., • Follow up genuine opportunities., • Maintain accurate records of calls, emails, replies and outcomes., • Respect all opt-outs and Northstar’s marketing compliance procedures. What we provide • A straightforward service to sell., • Clear fixed pricing., • Approved sales scripts and objection handling., • Product and process training., • Sales materials and website examples., • Prospecting guidance., • A structured sales tracking system., • Ongoing support where needed. The offer you will be selling Starter Website — £500 setup + £59/month The package currently includes: • up to five static website pages;, • mobile-responsive implementation;, • contact form;, • basic metadata;, • two revision rounds;, • a target launch within five business days after all required client assets are received;, • ongoing hosting and care. We do not promise or guarantee Google rankings, traffic, enquiries, leads or revenue. Sales representatives must never make guarantees or claims that Northstar has not authorised. Who we’re looking for You may be a good fit if you: • are confident speaking with business owners;, • communicate clearly and professionally;, • are comfortable making outbound B2B calls;, • can handle objections without becoming pushy;, • are organised with follow-ups;, • are commercially driven;, • can work independently;, • understand that commission is earned only when customers actually buy. Previous B2B, telesales, business development, digital marketing or website-sales experience is useful, but strong communication and sales ability matter more. Working arrangement This is a remote, commission-only sales opportunity. There are no guaranteed earnings. The intended arrangement allows sales agents substantial flexibility over when and where they carry out their sales activity, subject to customer, data-protection, marketing-compliance and brand requirements. Full engagement terms will be provided before sales activity begins. Important sales standards Northstar takes customer trust seriously. You must: • identify yourself and Northstar Agency accurately;, • make clear when communication is commercial;, • never invent testimonials, clients, results or scarcity;, • never guarantee rankings, traffic, leads or revenue;, • respect objections and opt-outs immediately;, • follow Northstar’s approved prospecting and calling procedures;, • keep prospect and customer information confidential. Failure to follow these standards may result in the engagement ending. About Northstar Agency Northstar Agency Design, Build, Grow We help UK businesses establish a professional online presence through clear, fixed-scope website services. If you are confident selling to UK businesses and prefer a performance-based opportunity where your commission is directly linked to completed sales.

    Immediate start!
    No experience
    Easy apply
  • Sales Associate
    Sales Associate
    1 month ago
    £13.5–£16.66 hourly
    Part-time
    London

    Location: Liverpool Street, London – Hybrid Hours: 2:00 PM – 8:00 PM Pay: £16.66 per hour Job Type: Part-time/Full-time About Us Accounting Placements is a specialist recruitment and career development company focused on helping aspiring accountants break into the UK accounting industry. Our Employment Placement Programme supports candidates who are struggling to secure accounting roles by providing practical work experience, career support, interview preparation and assistance with securing employment opportunities. We are now looking for a confident, motivated Sales Associate to join our growing team and speak with candidates who have already expressed an interest in progressing their accounting careers. The Role This is primarily a consultative sales role. You will speak with prospective candidates, understand their current situation and career goals, explain how our Employment Placement Programme works and help suitable candidates decide whether the programme is right for them. You will be working with predominantly warm leads and booked consultations, rather than spending your day cold calling random prospects. Your responsibilities will include: • Speaking with prospective candidates over the phone, • Conducting structured sales consultations, • Understanding candidates' current career challenges and goals, • Explaining the Employment Placement Programme clearly and confidently, • Handling questions and objections, • Following up with interested candidates, • Closing programme enrolments, • Keeping accurate notes and updating candidate records, • Working towards individual and team sales targets What We're Looking For You do not need an accounting background. We're looking for someone who is: • Confident and comfortable speaking on the phone, • Naturally persuasive without being overly pushy, • Able to build rapport quickly, • Comfortable discussing higher-value services, • Motivated by targets and results, • Resilient when dealing with objections, • Organised and reliable, • Comfortable working independently, • Hungry to improve their sales ability and earning potential Previous experience in sales, recruitment, telesales, appointment setting, business development or customer-facing roles would be beneficial. Working Hours Monday to Friday 2:00 PM – 8:00 PM This is a hybrid position based around Liverpool Street, London, combining office-based working with remote working. Pay £16.66 per hour There will also be opportunities to develop within the company as the sales team grows. Why Join Us? You'll be selling a programme designed to solve a genuine problem for aspiring accountants who are finding it difficult to gain the experience needed to secure their first role. You'll receive: • Warm leads to speak with, • A structured sales process, • Training on our programme and sales approach, • Experience selling a high-value career service, • A hybrid working environment, • Opportunities to progress as the company expands How to Apply Please apply with your CV and a short explanation of any previous sales, recruitment or customer-facing experience. We're particularly interested in candidates who are confident communicators, competitive, coachable and comfortable working towards clear sales targets.

    Immediate start!
    No experience
    Easy apply
  • General Insurance Adviser
    General Insurance Adviser
    2 months ago
    Full-time
    Rainham

    Join our growing team of General Insurance Advisers across the UK. This is an exciting opportunity for both experienced professionals and motivated individuals new to the financial services industry. Why Join Us? • Competitive Earning Potential: Your success directly impacts your income., • Comprehensive Training & Support: Full training programme provided, with dedicated mentoring and coaching from industry professionals. No previous insurance experience is required., • Flexible Working: Enjoy a work-life balance that suits your lifestyle, with remote and flexible options available., • Career Progression: Benefit from clear development pathways and opportunities to grow into senior and leadership positions., • Established Brand & Support Network: Access market-leading products and systems, alongside administrative, compliance, and marketing assistance. Who We're Looking For: • Experienced Advisers: Leverage and maximise your existing skills and client relationships., • New to the Industry? Full training is provided. We value a positive attitude, ambition, strong communication skills, and a willingness to learn. The Ideal Candidate Will Be: • Motivated and self-driven, • Confident in communicating with customers, • Professional and customer-focused, • Eager to learn and develop, • Looking to build a long-term, rewarding career Apply today to discover how far your ambition can take you.

    No experience
    Easy apply
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