Customer service remote jobs in United Kingdom

Amazon Web Services (AWS) is the leading cloud provider, providing virtualised infrastructure, storage, networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels of scale. Businesses, from start-ups to enterprises, run their operations and applications on AWS’ multi-tenant infrastructure. AWS is looking for an exceptional Security Operations Centre (SOC) Manager, to work in a team of technical and non-technical experts, with experience in building and developing teams that excel, as well as experience in improving processes and response to events through automation and efficiencies. You will own and develop a team of high performing security engineers and incident responders to support UK customers and their cloud workloads. You’ll work in a high pace, high visibility environment to execute the team’s mission and continue to raise the security bar for our customers. You will have visibility at senior levels of government agencies, commercial institutions, and AWS including interaction with CISOs, CTOs, their staffs, and AWS senior leadership. You will be working within a broader team of industry-leading security experts working with UK customers to operate and continuously improve industry-leading security programs and processes. This broader team manages the underlying security programs and processes for personnel security, physical and logical accreditation, education, awareness and training and assurance. This role will contribute to the development of the team, at a high pace, in a high visibility environment, to execute the team’s vision. We’re looking for an experienced and self-motivated candidate who can prioritise well and can communicate clearly and compellingly. This Security Operations Centre Manager will have a broad and deep technical knowledge, specifically in the fields of operating system security, network security, cryptography, software security, malware analysis, forensics, security operations, incident response, and emergent security intelligence. Among other duties, the SOC Manager will:  Provide leadership, strategy and direction to the operational team for security operations for the UK region.  Build, develop and maintain SOC policies, procedures and processes that enable an effective and efficient region  Ensure information and security data is continuously collected, correlated and analysed to detect external and internal threats and vulnerabilities to our services  Gather evidence, evaluate risk and deliver a plan to respond to contain and remove security threats as quickly and safely as possible  Define and review key security performance indicators that ensure service delivery and service improvements  Ensure integration and handover of new security services within the monitoring and detection capability  Develop and create reports for management updates and escalations using key program performance metrics  Optimise tools and processes that prepare the SOC to respond to security threats of the future  Engage with AWS colleagues and customer leadership teams on a regular basis Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. About the team About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: • Bachelor's degree in Computer Science, Information Security, or a related field, • Knowledge of security of web services, video content protection technologies, cryptography, network security protocols and operating system security, • Experience in managing and developing teams, • Experience in progressive work within a software security team or related operating environment, • Experience applying threat modeling or other risk identification techniques or equivalent, • information security professional certification (SANS GIAC, CISSP etc.), • Master's degree in Computer Science or a related field, • Knowledge of information security technologies such as security design review, threat modeling, risk analysis, and software testing techniques, • Experience managing remote team members Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (___) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ___ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Senior Customer Service Champion - Pet Insurance - Remote working. As a senior member of the team, you'll handle sensitive and challenging customer queries, champion fairness and transparency and support junior colleagues to deliver consistently great service. Customer service experience in pet insu

Job Description: We are seeking a highly motivated and engaging individual to join our team as an Customer Engagement Specialist. In this role, you will communicate directly with fans of content creators, fostering engagement, and helping to maximise earnings for the creators. This role is ideal for someone with strong conversational skills who enjoys working in a fast-paced, remote environment. As a Customer Engagement Specialist, you will play an essential part in keeping fans engaged and providing a positive experience that encourages retention. You will work remotely from anywhere in the world, with flexible hours and the opportunity to earn through both salary and commission. Key Responsibilities: • Engage in real-time conversations with fans and subscribers., • Maintain a friendly, engaging, and professional tone to enhance the fan experience., • Collaborate with the management team to align chat strategies with creator goals., • Track and report key metrics related to fan engagement and revenue growth., • Ensure confidentiality and professionalism when handling sensitive information. Requirements: • Fluent in written English (other languages are a plus)., • Strong communication and conversation skills., • Ability to work 8 hours a day, 5 days a week., • High attention to detail and multitasking abilities., • Must be self-motivated and capable of working independently with minimal supervision., • Reliable internet connection and basic tech skills (experience with chat software is an advantage)., • Previous experience in online customer service, sales, or chat-based roles is preferred but not essential. Benefits: • Salary + Commission: Competitive base salary plus performance-based commission., • Remote work: Enjoy the flexibility of working from anywhere in the world., • Growth opportunities: Join a fast-growing company with opportunities for career advancement., • Be part of a supportive, collaborative team focused on shared success.

The Business: Nigel Wright are working exclusively with a heritage brand with over 330 years of innovation, trusted by professionals and discerning homeowners worldwide. A growing consumer business that manufactures products designed for performance, sustainability, and reliability. Are you ready to take ownership of driving online growth across multiple markets? We’re looking for an experienced E-Commerce Manager to lead and scale direct-to-consumer (DTC) and marketplace operations in the UK and key European regions. The Role: • Own the local E-Commerce strategy – You’ll be responsible for everything that happens in your market, from planning to execution., • Drive demand planning with high accuracy and align with group targets., • Create and deliver impactful sales campaigns, collaborating with cross-functional teams., • Develop marketplace operations – a strategic growth pillar for the business., • Work closely with partners and dealer networks to ensure seamless Click & Collect experiences., • Enhance customer experience by supporting service teams and reducing contact rates., • Support operational excellence, including order and inventory management. The Person: • 3+ years’ experience in E-Commerce (DTC or marketplace)., • Knowledge of email and affiliate marketing., • Familiarity with E-Commerce and CMS platforms (Salesforce Commerce Cloud, Sitecore a plus)., • Strong organizational, problem-solving, and collaboration skills., • Proficiency in Microsoft Office tools., • A proactive, “can-do” attitude with creativity and flexibility. This is a remote role with occasional travel to site.

Oaklands Global are currently recruiting a Sales Manager on behalf of our client, an established organisation within the global aerospace sector. This is a remote position; however, the successful candidate must be based in the UK or Europe. The Sales Manager will be responsible for identifying, developing, and securing profitable aircraft painting opportunities across airline, VIP, military, and MRO clients. The role focuses on building senior-level relationships, managing the full sales cycle from prospecting to contract negotiation, and providing revenue forecasts and market insight to support strategic business growth across the region. Responsibilities: • Seek, identify and qualify airline clients with a view to securing profitable aircraft painting inputs., • Customer visits to airlines and operators to establish upcoming release of painting RFP’s., • Identify and proactively market all product lines in the painting sector, i.e. Airline, VIP, Military MRO., • Ability to produce and negotiate commercial proposals and painting contracts with clients., • Oversight and support with the KYC process for all new and existing clients., • Strict adherence to the company’s sales process., • Work closely with the Sales Director to ensure that all clients receive a first-class service., • Manage and keep current the company’s Sales Pipeline and contract database., • The ability to manage, administrate and amend existing customer contracts., • Represent the Sales & Commercial team at internal ‘bid review’ meetings., • Regularly attend global MRO conference and trade events., • Identify and advise the business on significant trends and developments within the commercial aviation base maintenance market, with a view to identifying opportunities as well as threats., • To have a direct influence and communicate forecasted revenues to the Head of Finance in line with structured company reporting procedures. Requirements: • 5+ years of MRO sales experience, preferably in the commercial aircraft base/line maintenance and painting sector., • A highly motivated individual with multiple senior level contacts in the aviation industry essential., • Highly organised, while demonstrating attention to detail and an ability to handle multiple ongoing leads., • Demonstrates strong prospecting follow-up capabilities, and able to see deals through from inception to completion., • First class verbal and written communication skills., • Ability to track personal KPI’s., • Can cultivate and maintains long-term, value-added business relationships. Why work with Oaklands Global? We are the world’s leading aviation and aerospace recruitment and executive search firm, trusted by the most respected names in the industry to deliver results with integrity, discretion, and excellence. With over 50 years of combined experience, we don’t just fill roles, we shape careers and give our clients a competitive talent advantage. We take immense pride in the quality of our searches and are committed to representing only the very best candidates to the very best businesses. At Oaklands Global, every application is handled with the utmost professionalism and complete confidentiality. If this opportunity interests you, please apply in confidence to Siobhan Miller. Whether or not your profile is shortlisted, you will hear from us, because we believe in treating every candidate with respect and care. We’re not just here to help you land your next role. We are here to elevate your career.

About CocoRio CocoRio is the UK’s leading parent tech startup, connecting families and businesses with exceptional creative professionals—including musicians, actors, and dancers—who work as inspiring creative nannies. After several years of hands-on experimentation across D2C and B2B, CocoRio is now profitable and entering a structured growth phase. Our systems are increasingly automated, our B2B proposition refined, and we are ready to scale with intention. The Role We are seeking a Sales and Customer Success Officer to support CocoRio’s growth across D2C and B2B. This is a hands-on, high-ownership role, reporting directly to CEO Corinna Bordoli. The role combines: • D2C Sales & Customer Success: manage client onboarding, support the sales process, match families with creative nannies, and provide ongoing client support, • Support the D2C sales process, including client onboarding and package transitions, • Match families with creative nannies and manage the ongoing client relationship, • Provide high-quality client support to ensure satisfaction and retention, • Assist with ad hoc recruitment to meet client demand, • Identify opportunities for upselling or expanding services within D2CB2B Customer Success, • Manage ongoing relationships with existing B2B clients to maximise renewals and repeat business, • Re-engage previous B2B clients to support re-conversion, • Collaborate with CEO and teams to ensure service delivery and client satisfaction, • Collect client feedback and contribute to process improvementsStrategy & Reporting, • Prepare documentation for leadership reviews and stakeholder alignment, • Anticipate risks, identify opportunities, and propose solutions, • Support continuous improvement of systems, workflows, and toolsProject Goals, • Ensure D2C operations and client management are efficient, high-quality, and scalable, • Support B2B customer success to increase recurring and repeat business, • Contribute to process improvements and automation informed by client feedback, • Support recruitment to ensure supply meets demandEssential Skills & Experience, • Strong organisational and prioritisation skills, • Results-driven, with clear ownership of outcomes, • Excellent attention to detail, • Strong commercial and business acumen, • Broad understanding of startup operations, including numeracy, data analysis, and systems, • Adaptable, fast learner; works well independently and collaboratively, • Confident and diplomatic communicator, • Passion for CocoRio’s missionDesirable Experience, • Experience as a founder or early-stage startup team member, • B2B or consultative sales experience, • Existing connections in events, education, or corporate sectorsCore Competencies, • Customer-centric, data-informed decision making, • Sales-oriented with strategic thinking, • Strong time management and prioritisation, • Positive, solution-focused problem solving, • Lean, agile working mindset, • Collaborative teamwork with individual accountability, • Emerging leadership capabilityTerms & Benefits, • Full-time, permanent role, • Salary: £35,000/year, with significant upside through 2% commission on annual net revenue (renewals and own business) and vested equity, • Work model: Primarily remote, flexible working supported, • Fully subsidised Hansenbeck Leadership and Sales training (in-person preferred)

Join Dexata as a CRO & Experience Optimisation Manager – lead A/B testing, personalisation, and digital experience optimisation for global brands. Hybrid London/remote role for strategic, hands-on professionals passionate about driving measurable impact and scaling CRO frameworks. Job Title: CRO and Experience Optimisation Manager Experience: 3+ Years Location: Hybrid – London (1 day per week) / Remote Type: Contract-to-Hire Salary: Up to £50,000 Role Overview We are a London-based MarTech and experience optimisation agency working with global brands. We are looking for a CRO Manager to lead A/B testing, personalisation, and digital experience optimisation across both client projects and internal initiatives. In this role, you’ll have dual focus: • Strategic enablement – helping define and evolve the personalisation and optimisation strategy, ensuring it is scalable, governed, and future-ready., • Define and evolve personalisation and CRO strategies to support long-term client and business goals, enabling best-in-class customer experiences., • Act as Product Owner for testing and personalisation capabilities, ensuring roadmaps support scalability, governance, and innovation., • Collaborate with CMS product owners to enable seamless internal workflows that accelerate delivery and reduce operational overhead., • Align personalisation and CRO initiatives with broader MarTech, data, and content strategies.Capability Development, • Lead personalisation and optimisation workstreams during rollout of new journeys and capabilities across web and app platforms., • Drive integration of tools such as Adobe Target and CMS platforms (e.g. Contentful, Optimizely CMS) to support dynamic content delivery and behavioural targeting., • Create and maintain documentation to support onboarding, knowledge sharing, and operational consistency across client and internal teams., • Mentor junior team members, fostering skills and ensuring continuity of best practices.End-to-End CRO Execution, • Lead the full CRO and personalisation cycle: ideation > hypothesis generation > design & wireframing > build > QA > launch > analysis & insights., • Develop and maintain experimentation, personalisation, and optimisation frameworks that can scale across multiple clients and projects., • Collaborate with product owners, designers, marketers, and developers to generate and prioritise test ideas aligned with strategic goals., • Build, deploy, troubleshoot, and optimise experiments using Adobe Target, Optimizely or similar platforms., • Analyse test results using GA4, Adobe Analytics, and other analytics tools, providing clear, actionable insights to stakeholders., • Establish governance and reporting frameworks to ensure accurate tracking, tagging, and measurement.Cross-Functional Collaboration, • Partner with product, engineering, analytics, and content teams to embed personalisation into the digital delivery lifecycle., • Collaborate with clients, external vendors and internal stakeholders to deliver scalable, compliant, high-impact solutions., • Represent personalisation and CRO strategy in forums, workshops, and planning sessions.Tools & Skills, • Essential: Proven experience with CRO methodologies and tools like Adobe Target, Optimizely, GA4 and Adobe Analytics., • Familiarity with CMS platforms, particularly headless CMS (e.g. Contentful, Optimizely CMS)., • Experience with session replay and behaviour analytics tools (HotJar, Decibel, FullStory) is highly regarded., • Familiarity with GTM and tag management is also highly regarded but not essential., • Strong analytical skills and ability to translate data into actionable insights., • Excellent communication skills and experience working in cross-functional, multi-client or multi-market environments.Qualifications, • 3+ years’ experience in CRO, digital optimisation, or personalisation roles, ideally within an agency or client-service environment., • Demonstrated success in delivering both strategic enablement and hands-on optimisation., • Proven track record of running successful A/B tests, personalisation campaigns, and building scalable experimentation frameworks., • Experience working on large-scale or enterprise-level digital transformation programmes is a plus., • Comfortable managing multiple projects for high-profile clients while contributing to the growth of an agency practice.What We Offer, • The opportunity to shape and grow our Experience Optimisation practice within a fast-moving MarTech agency., • Work with global brands across multiple sectors, delivering measurable impact at scale., • A collaborative, insight-driven culture where your ideas directly influence client strategy., • Hybrid working: 1 day per week in our London office, with the flexibility to work remotely the rest of the time., • Ongoing training and development, including access to AI, automation, and experimentation frameworks to stay ahead in the field.

Senior Manager, Business Development Are you a motivated sales professional with omics experience? Are you excited about making a real impact on health care and drug development globally? Join our forward-thinking start-up and help us scale at pace. About us Our mission is to generate novel molecular insights that transform drug development and healthcare globally. Did you know that 60% of therapeutics don’t work and over 92% of clinical trials fail? The losses are staggering, from patients who urgently need treatment, to pharmaceutical organizations losing billions through failed trials. Inoviv is changing the drug development landscape with our novel proteomic solutions. We are pioneers in translating discovery-phase findings into validated multiplexed assays and in providing fully validated custom multiplexed LC-MS biomarker assays. These assays reveal a unique molecular signature for each patient’s disease. We work with some of the world's largest pharmaceutical companies and prominent academic institutions on cutting-edge projects, driving innovation and advancing scientific research. We are a VC-backed business at an exciting point in our growth trajectory. Your mission You will develop our pipeline of pharmaceutical clients and promote our technology within the scientific community. You will sell our LC-MS service-based assays for neurodegenerative diseases, fibrosis and oncology. You will also work closely with drug development companies to develop biomarker discovery experiments and targeted assays utilizing Inoviv’s rapid assay development modality, InoKey. You will be a crucial team member with the power to make a real, tangible impact on the company and influence how we grow the business. The key responsibilities of a Senior Business Development Manager include, but are not limited to: • Own Client Relationships: Be the first point of contact managing important client relationships., • Diagnose pharmaceutical companies’ scientific and business needs, present appropriate solutions and create customized proposals., • Drive Sales Growth: Proactively achieve sales targets primarily through the acquisition of new customers, focusing on expanding our client base within the pharmaceutical sector., • Sales Funnel Management: Strategically build and manage a robust sales funnel to generate a high-quality pipeline, ensuring a steady flow of prospects that progress efficiently through the sales stages to a successful close., • Territory Planning and Strategy: Develop and execute a comprehensive territory plan designed to facilitate new customer acquisition, specifically targeting key pharmaceutical accounts., • Diagnose pharmaceutical companies’ scientific and business needs, present appropriate solutions and create customized proposals, • Lead discussions with technical support related to mass spectrometry-based proteomics, neurodegenerative diseases, fibrosis, and the benefits of our platform to deliver diagnostic, prognostic or treatment efficacy biomarkers for clinical trials, • Promote the technology and company with the broader scientific community, including at conferences, with key opinion leaders and scientific groups, • Pursue business opportunities with pharmaceutical companies, managing all aspects of the sales cycle from lead generation to close, • Design biomarker studies according to client needs with internal technical support, • Research target pharmaceutical companies in order to understand pain points, • Collaborate closely with the Business Development Director, who will provide guidance and support to help you achieve your goals. The person The key skills and qualities of a Senior Business Development Manager: Must have • Bachelor’s Degree or higher in biochemistry/ molecular biology/ similar, • 5+ years in omics sales OR in the proteomics/ mass spectrometry field, • 2+ years in life sciences sales, • Knowledge of the biotechnology/ pharma landscape, • Strong presentation, communication and negotiating skills, • A passion for generating new business, • Commitment to the company’s mission Nice to have It would be great if you had some experience of: • Experience in complex enterprise sales, preferably with large pharma, • Relationships with large pharmaceutical companies, • Strong understanding of the pharmaceutical industry and the role of biomarkers in clinical trials, • Knowledge of proteomics and its applications in the drug development space, • Experience with analytical instrumentation, mass spectrometry preferred, • Experience with complex stakeholder management Why work for us? In addition to competitive salaries we can offer you: • Employee share options so you can benefit from the growth and success of the company, • 25 days holiday + public holidays so that when you’re working you’re charged up and bringing your all, • Flexible working hours & remote working as we know how important this is for life-work balance, • Regular check-ins and feedback sessions with your manager to continually support your development and your long-term career goals, • Quarterly team away days to make sure we get time together in person as a team, • An equipment budget to get your home office set up comfortably, • A very open and respectful culture, so your opinions will be heard and valued. We work hard to make sure we have minimal bureaucracy or red tape, and welcome ideas and trying new approaches If there’s something else you need support on, we’re open to discussions too.

Company At Lenkie, we're passionate about helping small businesses turn their big ambitions into reality. Through our innovative lending products and powerful cash flow management platform, we empower small and medium-sized businesses to succeed. We have supported hundreds of small businesses in the UK with hundreds of millions in funding. We are a friendly and collaborative team with a fast-paced and high-performing culture. We are headquartered in London but operate a remote-first culture with team members across Nigeria, South Africa, and London. We're backed by world-class investors and closed a £4M equity and £45M debt Series A investment round in January 2025. Position Overview: We’re looking for an experienced Account Management Lead to own and scale the success of our existing SME customer base. This is a senior role for someone with 5+ years’ experience in SME lending or fintech, who is able to combine their strong relationship management skills with a commercial, growth-oriented mindset. You’ll be accountable for leading the growth initiatives for our existing customer portfolio, drive world-class retention through outstanding service and product-led engagement, and elevating the Lenkie brand through targeted account-based marketing initiatives. You’ll also help shape how we drive smarter processes and automation, to improve the speed-to-delivery of our service. This role sits at the intersection of customer success, growth, and product feedback - acting as the voice of the customer internally while ensuring Lenkie delivers an outstanding post-funding experience. Key Responsibilities: Growing Our Customer Base • Own the growth of our existing customer portfolio, including driving initiatives for reactivations, referrals and churn prevention, • Identify opportunities to grow account value through repeat funding, upsell, cross-sell, and deeper product adoption, • Monitor customer health, engagement, and performance, proactively addressing customer concerns before they materialise, • Deliver a consistently world-class customer experience that drives long-term loyalty and advocacy Churn Prevention & Product-Led Retention • Work closely with customers to understand their evolving needs and friction points, • Gather structured feedback on products, processes, and experience, feeding clear insights into product and operations teams, • Partner with internal stakeholders to influence new features, improvements, and service changes that increase customer stickiness Account-Based Marketing & Brand Building • Design and execute targeted, account-based initiatives (campaigns, comms, events, or content) to deepen engagement with key customer segments, • Collaborate within Lenkie to ensure consistent, high-quality messaging across the customer lifecycle and roll-out of new product features Efficiency & Automation • Identify opportunities to automate or streamline basic service queries and routine interactions, • Help design scalable account management processes that balance excellent service with operational efficiency as our portfolio continues to grow Required skills: • 5+ years’ experience in senior account management or account management lead roles, within SME lending or fintech sectors, • Strong understanding of SME lending, customer behaviour, post-funding lifecycles, • Proven experience in portfolio growth and retention initiatives, • Customer-first mindset with strong commercial awareness and product vision, • Experienced in working cross-functionally with product, operations, credit, and marketing teams, • Comfortable operating in a fast-moving, scale-up environment, with a true ownership-mentality from managing accounts to driving strategic initiatives What you’ll get from us: • Competitive salary, • Hybrid working from our London office (Holborn), • High level of autonomy and ownership within a growing commercial function, • Opportunity to shape and improve a core acquisition channel, • Steep learning curve and clear career progression in a high-growth fintech, • Regular team and company socials If you would like to apply for this role please click through the links and send though any other relevant information to .

Allegis Global Solutions is recruiting for a contract position, and the assignment will be at Warner Bros. Discovery Job Title: Application End User Device Specialist Contract: 12 months Payrate: £176 per day via PAYE Studios & Experiences Technology are part of the Warner Bros. Discovery Technology group and look after the tech that supports our Global Retail, eCommerce and Tours and studios businesses, as well as the WB Studio Leavesden applications including Warehouse and facilities software. The Studios & Experiences Technology Portfolio spans across the following key businesses and their back-end operations: • Warner Bros. Studio Tour London, The Making of Harry Potter, • Warner Bros. Studios Leavesden, • Harry Potter Shop, King`s Cross, • Warner Bros. De Lane Lea, • Warner Bros. Studio Tour Warehouse We are now looking for an Application End User Device Specialist, to support the successful day to day operational running of the tour and studio businesses, providing the best technical support to ensure that visitors to the tour and production teams at the studios have a seamless experience. Please note: This role is based on-site five days per week. Your Role Accountabilities… • Be the go-to point of contact for all end user device application hardware issue across the studios and tour business., • Be a resource for the Project Ops team where required (hardware build /Testing/application support), • Using our helpdesk system ensure that all service requests are triaged, answered, and resolved in a timely manner to meet our SLA`s, • Work with our vendors to log service tickets and follow up on incidents to ensure we are meeting SLA`s for service., • Complete regular PCI Audits, being meticulous with details, • Update asset management information, • Assist with regular reviews of user’s access to the various systems at the tour and studios, • Assisting in system upgrades where necessary, lead on the testing for these upgrades, partnering with the business for user acceptance testing., • Forming part of Service team that support priority issues and on an “on call” basis, • Flexibility to travel to remote sites due to business needs Qualifications & Experience… • 2-3 years’ experience working in an Application Support role., • Extensive experience with supporting end user devices: Mobile Devices, Point of Sale, Payment terminals, Printers, Scanners., • Experience with using Automation tools for mass deployment of point of sale and mobile devices (Microsoft INTUNE), • Experienced in investigating issues with complex transactional Point of Sale systems and resolving these issues., • Experience in managing mobile devices using (Microsoft INTUNE) as a to ol to do this., • Excellent Customer Service Skills., • Calm under pressure., • Ability to use knowledge, facts, and data to effectively solve problems., • Experience of working in PCI environment.

Who We Are Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours. We are feeding the world’s curiosity! Job Description Cint is looking for a strategic Director of Business Intelligence to lead the next phase of its data evolution. This leader will be responsible for empowering Cint’s global organization with the tools and real-time insights that drive platform performance, commercial strategy and operational efficiency. Our vision is to move beyond reporting into a world of intelligent automation, AI-driven insights, and strategic value creation. You will lead the transition to a scalable, self-service ecosystem that empowers every department to make impactful, real-time decisions. Responsibilities * Define and execute the BI strategy, shifting the organization from reactive reporting to a proactive, "intelligence-first" mindset that drives faster and better business decisions. * Partner with senior stakeholders across Finance, Sales, Customer Experience, Trust & Safely, Marketing and Product to align the BI roadmap with global goals. * Define and operationalize enterprise KPIs and executive-level dashboards to ensure consistent measurement of business performance and accountability. * Oversee the evolution of our modern cloud data stack, ensuring it is optimized for high-performance querying, cost-efficiency, scalability and reliability. * Unify enterprise data models across the organization to eliminate fragmented silos and ensure a single, governed, and trusted "Source of Truth." * Maintain ownership of data cataloging, quality, and governance standards while ensuring BI platforms and data assets comply with security, privacy, and regulatory requirements across regions. * Establish rigorous data quality, observability, and reliability standards to build sustained trust in analytics and reporting. * Own vendor relationships and the BI budget, focusing on Total Cost of Ownership and Databricks compute efficiency. * Oversee and ensure timely delivery of month-end data while implementing automation to streamline processes and improve long-term efficiency. * Champion the use of AI and advanced analytics to automate insights, enhance forecasting, and surface proactive recommendations for the business. * Lead the transition to modern BI tools, empowering teams to explore data independently while maintaining governance. * Lead organizational change management and data literacy initiatives to drive adoption of self-service BI and analytics across the business. * Lead and mentor a global team of engineer and analyst professionals, transitioning the function from manual data processing to high-value strategic innovation. Qualifications Qualifications Required: * Skilled at leading distributed, high-performing teams through organizational change, platform migrations, and tool modernizations, while fostering a culture of collaboration, data literacy, and innovation. * Proven track record of leading global BI functions within technology companies. * Deep understanding of modern data stacks, specifically Databricks. * Experience leading teams through organizational change, platform migrations, and tool deprecations. * Exceptional ability to translate complex data infrastructure concepts into clear business value for non-technical senior leadership. * Experience managing remote/distributed teams across multiple time zones. * Degree in a quantitative field (Mathematics, CS, Data Science) or equivalent professional experience. Essential Qualities: * You don't just build reports; you build systems that scale and solve long-term business problems. * You can balance the competing needs of different departments while maintaining a unified data standard. * You are comfortable leading through ambiguity and can pivot strategies as business priorities evolve. Nice to Have: * Strategic oversight or hands-on experience in implementing AI-driven automation and predictive analytics within a BI function. * Experience managing distributed teams across multiple time zones and cultures. * Familiarity with the digital insights, market research, or programmatic space. Additional Information Our Values Collaboration is our superpower • We uncover rich perspectives across the world, • Success happens together, • We’re pioneers in our industry, • Our curiosity is insatiable, • We’re accountable for our work and actions, • Excellence comes as standard, • We learn from each other’s experiences, • Stop and listen; every opinion matters, • We embrace diversity, equity and inclusion. More About Cint We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth. In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries. Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. () Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.

Entity: Supply, Trading & Shipping Job Family Group: Supply & Trading Group Job Description: Role Synopsis The Marine Technical Specialist acts as a central technical authority supporting bp Marine’s global product quality and quantity management activities. The role is accountable for minimizing commercial and operational exposure to the bp Marine business through strong technical governance, subject matter expertise and effective resolution of quality, quantity and demurrage related issues. The position carries a global remit, including technical input into the suitability, development and assurance of existing and new marine fuels, and supports bp Marine’s strategic growth agenda, including alternative and lower carbon fuels. Based in London or Rotterdam, the role reports to the Cargo Assurance & Marine Technical Team Lead and primarily supports bp Marine activities across Europe, Africa and the Americas. The role also provides cross-regional support and leave coverage for the Asia Pacific Marine Technical function as required. Key Accountabilities • Lead the investigation, management, resolution and closure of marine fuel quality, quantity and demurrage claims, including oversight of related accruals and settlement payments., • Provide timely, accurate and commercially sound technical advice to bp Marine sales, supply, trading and shipping partners on marine fuel related matters., • Develop, maintain and continuously improve bp Marine bunker inspection standards, quality guidelines and technical assurance practices., • Provide technical input into the qualification, development and deployment of existing and new marine fuel products, including biofuels and future fuel pathways., • Contribute to internal governance forums, including the Global Bio Marine Compliance Forum, and maintain oversight of relevant compliance and tracking tools., • Act as subject matter expert on regional bunkering regulations, with particular focus on Europe and South Africa, monitoring regulatory developments and interpreting their operational and commercial impact., • Represent bp Marine in approved industry forums, working groups and regulatory engagements, as required., • Deliver technical, regulatory and quality related training to internal stakeholders and, where appropriate, external partners., • Support commercial optimization initiatives through technical risk assessment and advisory input., • Conduct and/or govern assurance activities for bunker delivery chain participants (surveyors, laboratories, barge operators) using risk-based prioritization and documented closeout., • Maintain an independent technical view on material marine fuel risks; intervene and call out where controls are inadequate., • Lead structured investigations (including evidence preservation, sampling integrity, lab/test interpretation and root cause analysis) to support defensible technical and commercial outcomes., • Deliver structured technical training for new starters across Sales, Supply and Technical teams., • Review new and existing marine fuel sales contracts to ensure technical accuracy, clarity and compliance with applicable standards., • Provide technical support, guidance and assurance for bp owned bunker barges., • Offer technical input and support to bp Shipping on bunker related enquiries and issues., • Collaborate closely with regional Marine Technical counterparts and provide cross-regional leave cover as required., • Ensure full compliance with bp policies, ST&S governance requirements, HSSE standards and the bp Code of Conduct. A degree or equivalent experience or equivalent professional qualification in marine engineering, chemistry, chemical engineering or a related technical subject area is preferred. • Tried hands-on experience in oil [or fuel] analysis, laboratory testing and marine fuel quality evaluation., • Significant industry experience across the technical, operational and commercial aspects of marine fuels and bunker supply., • Strong commercial awareness, with demonstrated ability to balance technical risk, operational practicality and business outcomes., • Experience leading quality, quantity and/or demurrage claims within a marine fuels, shipping or trading environment., • Demonstrated ability to interpret technical standards, contracts and specifications and apply them in operational and claims contexts., • Excellent communication, presentation and partner engagement skills, with the ability to influence internal and external parties, including customers, suppliers, surveyors and service providers., • Sustained experience working effectively across multiple geographies, cultures and time zones., • Strong problem-solving capability, with the ability to apply sound technical judgement in complex or time-critical situations., • Ability to operate effectively within a small, specialist technical team covering multiple subject areas., • Experience in, or strong exposure to, an oil trading or marine fuels trading environment (preferable)., • Marine Fuels Quality & Laboratory Results Interpretation, • Quantity Determination and Measurement, • Claims and Contract Interpretation, • Bunker Inspection and Assurance systems, • Marine bunker trading & operations, • Regulatory and Standards, • Biofuels/Alternative fuels assurance, • Shipping operations, • Refinery processes and Operation Why join us? At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation! Travel Requirement Up to 25% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Ancillary cost management, Commercial Acumen, Communication, Competitor intelligence, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Influencing, Inventory Management, Listening, Marine assurance, Mentoring, Negotiating, Problem Solving, Sentiment and Trends, Shipping/transport, Supply chain management, Trade discipline and compliance, Trading and scheduling operations, Trading Fundamentals, Trading knowledge, Troubleshooting, Voyage operations Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Technology Job Family Group: IT&S Group Job Description: About bp Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Does the person manage a team? This person will manage the service for UK store operations and will act as the central escalation point for onsite issues across Company-Owned and Dealer sites. The role also supports ticket lifecycle management and promotes adherence to ITIL processes. Work location UK – Sunbury and Milton Keynes occasionally You will work with This role ensures operational continuity by coordinating issue resolution between store teams, business retail and operations teams, internal IT teams, and third-party vendors. Let me tell you about the role The Delivery Manager plays a critical role translating strategy into actionable steps and driving successful delivery of products, platforms, and services. This hands-on role is focused on day-to-day decision-making and ensuring the right products, platforms and services are being built and delivered efficiently. This role makes key decisions on feature development, balances stakeholder priorities, and ensures that deliverables are built to meet quality, budget, and timeline requirements. They work closely with cross-functional teams to ensure alignment with business goals and customer needs, enabling the seamless delivery of impactful solutions. What you will deliver • Technology delivery management: Oversee projects involving the development and implementation of products, platforms, and business processes to achieve desired business outcomes. Create and manage roadmaps, schedules, and budgets. Act as the main liaison between stakeholders, development teams, and business units globally dispersed, at various levels within and outside of bp. Incorporate Agile frameworks to align and track project progress, resolve dependencies, and ensure continuous delivery of value., • Data-driven decision-making: Monitor a product, platform, or service's health and key performance characteristics to increase performance, ensure compliance, and optimize operation. Champion transparency across bp by showcasing work in progress, elevating metrics and seeking regular feedback from internal collaborators and users., • Resource and vendor management: Strategically manage internal teams, external suppliers, and technology partners to balance capacity and ensure efficient delivery without compromising quality., • Financial management: Oversee budget planning, allocation, and tracking to ensure alignment with business objectives. Monitor financial performance, control costs, and provide accurate reporting to support decision-making and optimize resource utilization across projects, platforms, or services. What you will need to be successful (experience and qualifications) • Computer Science degree or equivalent work experience., • Excellence in balancing strategic priorities with tactical execution, with solid attention to detail., • Outstanding communication and influence skills, with the ability to engage with a broad range of collaborators and prioritize demands, • Motivated by the challenges of solving complex problems and a passion for making things happen The Delivery Manager at this level demonstrates ownership of delivering initiatives involving multiple stakeholders and teams. They effectively lead delivery teams, balancing strategic priorities with tactical execution to achieve business outcomes. They guide resource planning and financial tracking, ensuring budgets and timelines are met without compromising quality. They act as the primary point of contact for stakeholders, managing expectations, and resolving escalated risks and dependencies. They promote Agile methodologies and continuously improve team performance through feedback and process optimization. Travel Requirement Some travel may be required with this role, this is negotiable Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, API and platform design, Benefits Management, Business Analysis, Business modelling, Client Counseling, Cloud Platforms, Configuration management and release, Data Analysis, Data design, Data Management, Demand Management, Design Thinking, Dialogue enablement, Digital Innovation, Digital Product Management, Employee Experience, Empowering Others, Facilitation, Influencing, Long Term Planning, Managing change, Marketing strategy, Measurement and metrics {+ 5 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Service Engineer / Field Service Technician / Compressor Engineer required to join a global, market leading engineering manufacturer. Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. The Successful Service Engineer / Field Service Technician / Compressor Engineer will be fully remote, providing electrical and mechanical repair, service and maintenance on compressed air xwzovoh systems at customer sites across South East UK, predominantly Hertfordshire, E...

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview Are you an experienced claims professional looking for your next challenge? We are seeking a skilled Claims Adjuster to join Gallagher Bassett on a fixed-term contract basis. This role offers the opportunity to work on a diverse portfolio of claims, providing technical expertise and delivering exceptional service to support our wide range of clients. Duration: Fixed-Term Contract 3 months Location: Remote Gallagher Bassett’s Claims Consultancy Team is project led, and can include Insourced Claims Handling, Audit and Review, and Training Projects. The Team are dedicated claims professionals who support clients, and Gallagher Bassett Operations Nationwide. How you'll make an impact • Manage and process motor claims, ensuring timely and accurate resolution., • Conduct thorough investigations into claims, gathering necessary documentation and evidence to support defense strategies., • Liaise with clients, claimants, solicitors, and other stakeholders to facilitate the claims process and negotiate settlements where appropriate., • Analyze and interpret policy coverage, liability, and damages to determine appropriate action on claims., • Prepare detailed reports and documentation for each claim, maintaining accurate records and files., • Collaborate with internal teams and external partners to develop effective defenses strategies., • Update brokers and insureds regularly on the status and progress of claims, ensuring clear and transparent communication., • Stay updated on industry trends, legal developments, and changes in regulations affecting liability claims., • Manage and process motor claims, ensuring timely and accurate resolution., • Conduct thorough investigations into claims, gathering necessary documentation and evidence to support defense strategies., • Liaise with clients, claimants, solicitors, and other stakeholders to facilitate the claims process and negotiate settlements where appropriate., • Analyze and interpret policy coverage, liability, and damages to determine appropriate action on claims., • Prepare detailed reports and documentation for each claim, maintaining accurate records and files., • Collaborate with internal teams and external partners to develop effective defenses strategies., • Update brokers and insureds regularly on the status and progress of claims, ensuring clear and transparent communication., • Stay updated on industry trends, legal developments, and changes in regulations affecting liability claims. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview Caytons Claims is a market-leading Third-Party Administrator (TPA) claims function, renowned for delivering exceptional service and expertise in claims management. We specialise in Professional Indemnity claims and other complex insurance lines, working closely with insurer clients to ensure claims are resolved efficiently, economically, and in line with policy coverage and claims philosophies. We are seeking a highly skilled and motivated Senior Claims Assessor to join our dynamic team. This is an exciting opportunity to play a pivotal role in managing Professional Indemnity(PI) and Directors & Officers(D&O) claims while contributing to the continued success and reputation of Caytons Claims. This is a fully remote role and can be based anywhere in the UK. You may be required at times to be seconded to a client so flexibibilty with this will be required. How you'll make an impact • Efficiently manage and progress Professional Indemnity claims towards resolution in a timely and cost-effective manner., • Review and interpret policy coverage, ensuring compliance with service level agreements (SLAs) and key performance indicators (KPIs)., • Refer matters outside delegated authority to line managers and clients as appropriate., • Liaise with panel solicitors and ensure updates are provided as required., • Consistently apply insurer clients' claims and reserving philosophies to ensure claims are handled fairly and costs are controlled., • Deliver exceptional service to clients and stakeholders, contributing to Caytons Claims’ reputation as a leading TPA., • Maintain accurate and high-quality management information (MI) to support effective claims handling., • Handle additional claims types, such as Employment Practices Liability (EPL), Public Liability (PL), or Directors & Officers (D&O) claims, as required., • Assist with bordereaux management and reporting., • Proven experience in handling Professional Indemnity claims., • Experience with handling D&O claims is also a requirements., • Previous experience of working under delegated authority., • A law degree or equivalent qualification would be advantageous, • Fantastic customer and client focus, with excellent communication and interpersonal skills., • Proficiency in Microsoft 365 and core IT systems., • Exceptional planning, organising, negotiating, and decision-making abilities. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies. Earn up to £700 a week in your free time by providing feedback on everyday products and services. No prior experience is needed. If you're comfortable sharing your opinions, you're already qualified! Most research studies are conducted remotely from home, though some may be in-person. As a participant, you could also be among the first to try new products before they launch publicly. Apply today to check your eligibility. Openings are limited! • Up to £700 per week (amount varies by assignment type), • A smartphone, tablet, or computer with a camera, • A reliable internet connection, • Ability to follow instructions and provide thoughtful feedback, • Comfort participating in remote, market research studies, • No customer service representative experience required, • Be present at least 15 minutes before your scheduled session, • Complete required written and verbal tasks Apply now and see if you qualify.

Role: Membership and Professional Standards Officer Location: London / Remote Hybrid (candidates must be based in London and able to attend the London office at least 2 days per week) Reports to: Membership and Professional Standards Manager Salary: £30,000 per annum Contract Type: Permanent, Full-Time Purpose: The Membership Officer supports the delivery of RINA’s membership services by managing front line membership processes and providing operational and administrative support for professional membership applications, registrations, renewals, and member progression. The role ensures smooth workflows and accurate record keeping, while supporting the Membership Committee in its decision making processes. Key Responsibilities Membership Services: • Support Membership objectives, growth and administration including, but not limited to, updating membership CRM, onboarding, renewal, retention, and lapsed member campaigns., • Provide administration support for the Membership Committee. Coordinate the Engineering Council administration including: • Review application forms., • Collate and circulate applications to the Membership Committee, • Attend Membership Committee meetings, record recommendations, and produce minutes., • Send election letters., • Send paperwork to branches for Professional Review Interviews and arrange all other Interviews (i.e. London branch and overseas)., • Manage the volunteer interviewer database., • Submit applications to the Engineering Council., • Collate documents for Individual Case Procedure (ICP) assessments., • Inform member at each stage of the process and update the CRM., • Send membership and Engineering Council registration fee notifications., • Prepare membership certificates., • Support the Membership Administrator process members' CPD collection, the annual audit alongside providing support and guidance to volunteer CPD auditors. Essential: • Administrative and/or customer service experience., • Strong organisational, record-keeping, and attention-to-detail skills., • Ability to manage email triage and prioritise tasks effectively., • Confidence and willingness to provide support and guidance to new/existing members., • Proficient in IT: CRM systems, CMS, Microsoft 365; and data entry., • Excellent written and verbal communication skills, able to prepare reports and liaise with stakeholders., • Familiarity with UK professional registration frameworks (CEng/IEng/EngTech)., • Current arrangement: Hybrid, with 2 days per week in the London office. Candidates must be based in London. Please note that all roles are officially office based, and you may be required to attend the office full time if business needs change., • Duties and responsibilities highlighted in this job description are indicative and should not be regarded as exclusive or exhaustive. The postholder may be required to undertake other duties and responsibilities relevant to nature, level and scope of the post or the duties may vary over time depending on business need, under the direction of the Membership and Professional Standards Manager., • Occasional UK and international travel may be required. Please note: Applicants must have the right to work in the UK at the time of application. RINA is unable to sponsor work visas.

A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with

Our client has an opportunity for a Customer Service Executive to join them on a contract basis for 5 months with possible extension. Role: Customer Service Executive Location: Fully Remote - Head Office is located in Newcastle Hours: Monday to Friday, 09:00-17:30 Hourly Rate: £14. Requirem

Role Description This full-time Field Service Engineer role is based in central London. You will be assigned a specific area to manage, as we believe that getting to know your clients is the most important factor in delivering great service. Your area will predominantly consist of countertop and floor-standing coffee machines, so experience in this category is required. Working with the wider Service Desk and Technical team, you will be visiting sites to conduct PPM, breakdown calls courtesy visits. As we continue to grow, you will also assist in the installation of machines at new sites. Key Responsibilities: Installation & Maintenance: • Install and set up new vending machines at customer sites, ensuring they are fully operational and meet all safety and operational standards • Planned preventative maintenance visits across your set area to reduce future breakdown calls • Reactive breakdown calls, responding within the agreed SLA for each client Troubleshooting & Repairs: • Diagnose faults and carry out repairs on vending machines, including electrical, mechanical, and software issues • Identify and order necessary spare parts to resolve problems quickly and efficiently Customer Interaction: • Provide on-site support to clients, explaining machine operations and answering any technical queries • Maintain positive relationships with customers, ensuring a professional and helpful approach at all times Technical Documentation & Reporting: • Complete service reports detailing work completed and any follow-up actions required • Maintain accurate records of service visits, machine status, and parts usage Requirements: • Previous experience in a field service engineer role, preferably within the vending, coffee machines, or related industries • Strong technical knowledge of vending machine operations, including electrical and mechanical systems • Excellent troubleshooting and problem-solving skills • Ability to work independently and manage time effectively • Strong customer service skills and the ability to communicate technical information to non-technical users. Qualifications: • A relevant technical qualification (e.g., electrical, mechanical, or engineering qualifications) is desirable • Full UK driving license (No more than 6 points). • Previous experience working with vending machines, coffee equipment, or similar systems. Examples include Cimbali, WMF, Coffetek and Evoca machines • Knowledge of vending machine software and remote monitoring systems.

Job Description Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Hard Services Operations Manager leading a Mobile Engineering team across East London and Essex Operations Manager East London & Essex Permanent – Mostly remote working with occasional travel to client sites Salary Range - £47,500 - £49,999 plus company standard benefits Your new company Haysare delighted to be working with our client, one of the UK's biggest FacilitiesManagement and professional services company, looking after a large, diverse,blue-chip customer base, from banks and retailers, to hospitals, schools andgovernment offices. Our client has nearly 100,000 members of staff across over100 office locations and thousands of customers and services offered acrossthe country.Your new role • Manage and develop a team of supervisors and engineers across the Hard Service disciplines, driving high performance and professional standards., • Ensure efficient scheduling of planned maintenance, statutory compliance, and reactive works to achieve 100% statutory and 95% routine PM completion., • Take ownership of budget performance, WIP management, and capacity forecasting to ensure profitable service delivery, • Champion Safety & Quality by driving proactive QHSE management across all operations, including audits, toolbox talks, and compliance checks., • Build strong client relationships and ensure exceptional service delivery., • You will be an experienced engineer with proven leadership experience in engineering, building services, or property maintenance with knowledge of how a mobile engineering team is operated. You will also have:Strong financial and operational management skills., • Technical qualification (ONC or equivalent) in Building Services or Engineering, or significant service delivery experience., • Excellent planning, organisational, and influencing skills., • Commercially focused with a strong understanding of SLAs and KPIs., • IT proficiency and ability to work to deadlines with accuracy. xrnqpay

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Job Description Complaints Dispute Resolution Lead | Temp | Hybrid | £27.48 p/h | Central London | Housing Sector Complaints Dispute Resolution LeadJob title: Complaints Dispute Resolution LeadArea of work: Complaints, Customer Relations& Dispute ResolutionContract type: Temporary (3 months initially, extension possible)Employment type: Full-timeHourly Rate: £27.48 p/hr (via Hays)Location: Hybrid (2 days in office: Wednesday& Thursday; 3 days remote)Start date: ASAPNotice period: Maximum2 weeks – essential If you want to know about the requirements for this role, read on for all the relevant information. OverviewThisis a fast-paced and impactful opportunity for an experienced complaintsspecialist to play a pivotal role in delivering Ombudsman‑compliantStage 2 complaint reviews within a major G15 housing provider.As theComplaints Dispute Resolution Lead, you will handle complex, high‑volumeStage 2 investigations, ensuring all cases meet the Housing Ombudsman’sComplaint Handling Code. You’ll use your expertise to assess evidence,challenge service failings, and produce well‑reasoned, timelyresponses that reflect both regulatory requirements and the organisation’sresponsibilities as a registered social landlord.Thisrole requires someone who can hit the ground running, operates confidentlyunder pressure, and brings clear, demonstrable experience of Ombudsman‑leveldecision‑making. With independently regulated work anddeadlines tied to the end of the tax year, you will play a crucial role inhelping the organisation deliver high‑quality complaint resolutions for residents. Key Responsibilities • Lead the delivery of Stage 2 complaint reviews to Ombudsman‑compliant standards., • Investigate a high volume of complex cases, ensuring decisions are evidence‑based, fair, and clearly articulated., • Apply the Housing OmbudsmanComplaint Handling Code in every investigation, demonstrating a clear and proactive understanding of the requirements., • Analyse landlord and resident obligations within tenancy and leasehold agreements and apply these accurately within decision‑making., • Manage tight deadlines and work effectively under pressure to meet regulatory expectations., • Communicate professionally and empathetically with residents, managing expectations and representing the organisation with diplomacy and clarity., • Work collaboratively with internal colleagues, using initiative to gather evidence and problem‑solve assertively., • Submit an up‑to‑date CV demonstrating your Stage 2 / Ombudsman complaint review experience., • You must meet the essential criteria to be considered, due to regulatory requirements. xrnqpay, • Candidates must be available to start immediately or within a maximum of 2 weeks. 4765423

Liaising with customers over the phone and email (50+ calls a day) Ensuring all customers are satisfied with the services provided by the company Promoting different services that could be of interest to the customer (no push for sales, just introducing products!) Logging all customer interactio

You'll be someone with: Customer Service Experience Proven experience of working with Tier 1 Microsoft applications (O365) Essential Proven Experience of Incident Management Systems (ServiceNow) Essential First Line level IT support experience preferably within a remote support position Knowledge of

Provide a proactive and timely, remote medical assistance service to UK government employees and dependants based overseas, with a strong focus on customer service. Previous experience working in a telephone based or face to face customer service role (desired). Previous experience in customer servi

A customer service-oriented company in London is seeking a Hybrid Customer Service Representative. In this role, you will assist customers via phone, email, and live chat, balancing remote work with in-office collaboration. Ideal candidates will have a background in customer service, strong communic

Provide a proactive and timely, remote medical assistance service to UK government employees and dependants based overseas, with a strong focus on customer service. Previous experience working in a telephone-based or face-to-face customer service role (desired). Previous experience in customer servi

The role offers 70% remote work with collaborative office time, requiring strong troubleshooting skills and a customer-first approach. A managed service provider is seeking an experienced Service Desk Engineer to join their technical support team in London. You will handle client issues through thei

This position will provide a mixture of 2nd/3rd line service desk/remote support (some 1st line), field support and the installation of IT projects and managed services to their growing customer base. Our client is seeking a 2nd Line Engineer/3rd Line - IT Support Engineer to be part of their growin

Provide a proactive and timely, remote medical assistance service to UK government employees and dependants based overseas, with a strong focus on customer service. We are recruiting candidates with great Customer Service skills. Previous experience working in a telephone based or face to face custo

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Customer Service Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Fully remote working from home UK. Dental designer a.k.a. Dental Technician Digital treatment Design, planning & support. Im working with a highly respected client in the dental technology sector, who is looking for a bright and enthusiastic dental technician with experience of CAD/CAM, CBCT, and dental implants - who seeks a new challenge in the world of dentistry. The opportunity has come about due to a promotion. This is a fantastic opportunity to work with digital workflows, learn new products, and play a key role in delivering precision implant planning and guide design solutions for a global client base. Dental Support and Design Technician the role: As a Dental Designer, youll be responsible for: Collaborating with clinicians to propose implant treatment plans and create validated surgical guide designs ready for export (60% of the role) Responding to technical and clinical design queries via email, messaging platforms, or phone, ensuring exceptional customer service (20%). Troubleshooting and resolving design or technical issues, maintaining compliance with clinical and technical standards. Continuously developing your knowledge of dental planning software and CAD-CAM technology. Dental Support and Design Technician the person: Full training will be given but, at a base-level, the client seeks someone with: A reasonable understanding of CAD/CAM The ability to read (at a basic level, i.e. not a radiologist) X-Rays and CBCT scans An understanding of implants and restorations process and protocols Its a 37.5hr week, Monday to Friday, but with a focus on clients in EMEA, the core hours will likely be earlier - 8am-4.30pm - with perhaps an option to work earlier (and finish earlier) too. Salary to £34,000 + 25 days holiday, to 6% pension, 4x life insurance and other health-related benefits. Services advertised by Dupen are those of an Agency. TPBN1_UKTJ

Manpower are currently seeking an interim Demand Planner to work with our global FMCG client, Elida Beauty, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced FMCG environment. The position is based in Holborn, London. This is a full-time temporary role for 12 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £35,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Your Role & Responsibilities The Demand Planner for TIGI Brands will be the lead for UK forecasting, Sales & Operations Planning processes and a key influencer for coordinating growth delivery in the market. You will lead discussions and gather the inputs of key business activities over the next 12 months and support cross functional alignment towards both tactical and strategic business objectives. This role will report to the Demand Planning Lead for TIGI Brands and collaborate with Commercial, Finance & Marketing. Your Key Tasks: E2E execution of Demand Plans for TIGI Brands in UKI & Export Markets in line with business plan & customer JBP. Collaborative 'bottom up' volume forecasting across base, activity and innovation planning over a 12 month horizon. Targeting improved forecast accuracy that supports both high customer service levels and a reduction of finished goods inventory. Lead the monthly Sales & Operations Planning DRM process for your customers, working with key departments to ensure alignment and delivery of the plan. Monitor forecast bias & accuracy reporting to deliver agreed service levels. Responsible for delivering excellent service to all our customers both internal and external. Support process hygiene and lead technology transformation where relevant; mainly in the development and continuous improvement of processes and technology transformation of new tools and ERP systems. Required Skills: Fluent in English Strong planning knowledge and background with understanding of financial and business acumen Experience working with statistical forecasting, operational experience of planning systems such as Kinaxis. Working collaboratively across teams, ideally cross-country & virtual teams Strong interpersonal skills Advanced Excel skills Ability to analyse complex data sets, create strategic recommendations. Your Attributes Have a data first mindset Highly adaptable and entrepreneurial Driven by innovation and strong change affinity Embrace a high growth mindset with strong love for consumers, shoppers, and customers Have strong communication, negotiation and influencing skills with diverse, multi-functional stakeholders End to end execution skills; ability to understand the big picture but also comfortable with details and managing the operations on a daily basis Independent, self-starter, ability to discover opportunities and grow the business What You'll Need to Succeed FMCG background a MUST Prior experience in supply chain or manufacturing environment. Strong experience within demand planning is preferable. Holborn working environment: Bike Storage Café Kitchen & Communal Areas Complimentary Tea & Coffee Complimentary Fruit & Biscuits Gym Facilities TPBN1_UKTJ

This job is with MSD, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Description Role Overview We are seeking a Salesforce Service Cloud Business Analyst to join our Global Technology Team. Reporting directly to the Technology Service Cloud Owner, this role is a trusted advisor to business stakeholders and plays a key role in translating service strategy into effective Salesforce delivery. The role is responsible for day-to-day analysis and delivery execution across our Global Technology Service Cloud, with a primary focus on Case Management, Work Orders, Partner Experience Cloud, and end-to-end service processes. The role operates within the strategic direction, prioritisation, and governance set by the Technology Service Cloud Owner. While this role has primary execution responsibility for Service Cloud delivery, it maintains working capability across all core Salesforce objects, including Assets, Warranty, Orders, and Install Base, and partners closely with the Technology Field Service Cloud Lead to ensure cohesive, end-to-end solutions. This is a commercial, functional Business Analyst role, focused on business process, user experience, adoption, and value delivery. What will you do? Service Cloud Analysis & Delivery Act as the primary Business Analyst for Technology Service Cloud, with a focus on Cases, Work Orders, Partner Experience Cloud, and service lifecycle processes Collaborate with business stakeholders to identify requirements and translate them into scalable Salesforce solutions, clearly articulating the why and how Manage the Technology Service Cloud Jira backlog, including analysis, refinement, and prioritisation, in alignment with the Technology Service Cloud Owner Design, document, and support configuration across Technology Service Cloud, ensuring alignment with related Salesforce objects and downstream impacts Act as the primary functional escalation point for Technology Service Cloud-related requests, issues, and defects, triaging and escalating to other teams as required Enhancements, Rollouts & UAT Facilitate requirements workshops and create user stories, acceptance criteria, and supporting documentation Lead User Acceptance Testing activities for Technology Service Cloud scope, including test planning, coordination, execution support, and defect management Support global rollouts, enhancements, and post-go-live hypercare activities Partner with the Technology Service Cloud Owner, Product Owners (where applicable), and technical teams to support solution design and delivery Adoption & Enablement Champion user adoption and Salesforce best practice within Technology Service Cloud Identify opportunities to improve efficiency through process improvement and automation Support training and enablement activities by providing functional input, validation, and subject matter expertise Act as a point of escalation for Technology Service Cloud-related process or usability issues Cross-Domain Collaboration Maintain working knowledge across all Salesforce Technology Service Cloud-related objects, including Assets, Warranty, Orders, Case Management, and Install Base processes Partner closely with the Technology Field Service Lead to assess cross-object impacts and ensure cohesive, end-to-end solutions across service and field operations Collaborate with Commercial (Sales Cloud) and IT teams to ensure alignment across customer, service, and commercial processes Engage with the Reporting and Dashboards team to provide functional input and validate requirements, ensuring reporting accurately reflects service processes and outcomes Provide coverage and functional support across domains during peak delivery periods or planned leave, as required undefined Skills & Experience Essential Strong experience as a Salesforce Business Analyst, particularly within Service Cloud Proven ability to translate business needs into clear, scalable Salesforce solutions Experience working with Jira, Agile delivery, and UAT coordination Strong stakeholder engagement and communication skills across business and technical teams Process-driven mindset with a strong focus on user experience and adoption Desirable Experience working in complex Salesforce environments with integrations Salesforce Service Cloud certification (or working towards) Exposure to Sales Cloud, Assets, Warranty, Orders, Experience Cloud and Install Base-driven processes Experience supporting global rollouts Required Skills: Agile Methodology, Agile Methodology, Business Analysis, Business Management, Business Planning, Business Processes, Business Process Management (BPM), Business Service Management (BSM), Case Management, Client Partnerships, Cloud Governance, Customer-Focused, Deliverables Management, Facilitate Training Sessions, Field Services, Functional Expertise, Global Rollouts, Incident Management, Intellectual Curiosity, IT Infrastructure Management, Laboratory Informatics, Process Improvements, Requirement Workshops, Security Management, Software Development {+ 2 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Remote Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 03/6/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID: R382359 ]]>

Messaging Engineer – 6-month contract – London/Remote – SC Cleared – Inside IR35 My Customer is seeking an experienced Messaging Engineer to join a technically complex environment, supporting and evolving enterprise messaging services. The Messaging Engineer will play a key role in the support, enhancement and transformation of the organisation's messaging estate. Working across Exchange Hybrid and Exchange Online, you will deliver change, maintain service stability, and ensure secure and reliable email services for the business. Skills & Experience required from the Messaging Engineer: Active/recently lapsed SC Clearance / Security Cleared Strong experience with Microsoft Exchange (Hybrid/Online) – administration / support and projct based tasks Experience with Security Email Gateways (SEG's) – supporting email encryption technologies Experience managing highly secure messaging Solid PowerShell scripting Experience with the following would be beneficial: Secure Email Gateways (Mimecast and Clearswift) MX Records and Email DNS Authentication (SPF, DKIM, DMARC) Email encryption (PGP, TLS, and PME) Cloud Fax Solution Email Journal Archiving (Enterprise Vault) Key Responsibilities of the Messaging Engineer: Support, administer and deliver changes across Exchange Hybrid and Exchange Online environments Manage and support secure enterprise messaging solutions, including email security gateways and encryption technologies Troubleshoot complex messaging issues across a varied and highly secure estate Work closely with stakeholders to communicate progress, risks and technical concepts effectively The Messaging Engineer is required onsite, 2 days per week or 40% of your time each Month in Central London. Apply now to speak with VIQU IT in confidence. Or reach out to Mike McEvoy via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment. TPBN1_UKTJ

Inside Sales Manager Hybrid / Site-based in Sunbury-on-Thames A leading designer and manufacturer of specialist electrical safety equipment is actively seeking an experienced Inside Sales and Service Manager to join their in-house Team. This recently-redefined position (previous post holder has moved on after 7 years) will be responsible for driving revenue growth and customer satisfaction by leading high-performing internal sales and technical service teams. The role ensures customers receive accurate commercial support, reliable technical guidance, and a seamless experience from initial inquiry through post-sale support. The position works cross-functionally to ensure customer inquiries, orders, and technical issues are addressed efficiently and professionally. This is an exciting time to be joining them as they are continuing to expand their core product ranges, integrating technological developments, and the development of bespoke solutions to meet specific customer needs means your work will be interesting and varied. Applications are invited from Inside Sales Managers, Internal Sales Leaders, and other sales professionals who have managed inbound sales enquiries. Previous experience of working for a manufacturer of products used within hazardous areas (i.e. ATEX) would be beneficial but not essential. In return they are offering an attractive salary, company bonus, benefits package, and option for hybrid working. Their UKHQ in Surrey is easily reached by road, public, and is close to Heathrow Airport, where they have in-house design, fabrication, testing & certification facilities. Here they will provide you with product training and also remote support as required. You will need to be self-motivated to work both independently as well as within a team and be comfortable working on several projects simultaneously on occasion. More information available upon application. TPBN1_UKTJ

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, youll join the leading provider of metering services and data collection in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Our meter engineers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. We leverage our industry expertise and data insight capabilities to create solutions that fit the needs of our customers. What will you be doing? As a Field Manager , youll lead a team of Data Collectors within a defined geographical area. Your role is all about people, performance and progressdriving operational delivery, safety and engagement while fostering a culture where everyone feels valued and motivated. This role is remote with regular travel across South West London area , giving you flexibility while staying connected to the field. Youll be responsible for: Leading and coaching your team to achieve productivity, quality and customer performance targets Driving safety compliance and conducting audits Managing engagement through regular check-ins, team briefs and development sessions Addressing underperformance and ensuring adherence to processes and standards Collaborating with stakeholders to align operational delivery with business strategy Supporting wellbeing and inclusion, ensuring every team member has a voice This is more than a leadership roleits an opportunity to influence, innovate and make a real impact in a fast-paced, client-focused environment. What youll bring Proven experience in people leadership, ideally in field or operational environments Strong organisational and coaching skills Confidence in decision-making and problem-solving A proactive, assertive approach with a passion for results Ability to build engagement and foster an inclusive culture Whats in it for you? We offer a broad range of benefits designed to support your life in and out of work: Matched or contributory pension scheme Online GP service available 365 days a year Employee assistance programme and wellbeing support Access to thousands of retail discounts via My Rewards portal Cycle to work and salary finance schemes Enhanced leave policies for maternity, paternity and adoption Reward and recognition programme 22 days annual leave plus bank holidays increasing with the length of service About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupE #LI-SZ#LI-RemoteINDSTA . TPBN1_UKTJ

Our client, a national leading company are currently looking to recruit a dedicated, enthusiastic and professional Capital Sales Specialist, to take ownership of a defined territory, building relationships with key decision-makers, identifying opportunities, and delivering tailored solutions that support customers operational and strategic goals. Reporting to the Head of Sales, duties to include: Identify, qualify, and develop new business opportunities within food processing, manufacturing, and hygiene sectors. Manage the full sales cycle for company equipment from initial consultation to closing and after-sales support. Deliver tailored product presentations, technical demonstrations, and solution proposals aligned with client operational and commercial needs. Build and maintain strong long-term relationships with key stakeholders including engineering, procurement, operations, and executive teams. Develop and execute strategic territory sales plans to meet or exceed agreed targets. Maintain up-to-date knowledge of products, market trends, and competitor offerings. Collaborate with technical and service teams to ensure seamless project implementation and high customer satisfaction. Represent the company at industry events, trade shows, and technical seminars. Provide market feedback to inform product development and marketing strategies. Champion the companys values, with a strong focus on sustainability, ethics, and environmental responsibility. As an ideal candidate you will have a proven track record in capital equipment sales, preferably in food manufacturing, processing, or hygiene technology sectors together with excellent communication and negotiation skills and the ability to work independently and manage a regional territory. A consultative approach to sales is also a requirement with a genuine interest in providing impeccable customer service and a proficiency in CRM tools and business reporting. Primarily remote based covering the UK and Ireland with extensive field travel with regular attendance at Head Office and a full UK driving license is essential. In return the company offers a competitive salary and bonus, monthly car allowance, laptop, phone, and expenses covered, an independent, field-based role supported by a highly skilled sales team and a collaborative company culture with ongoing training and career development opportunities with access to innovative technologies shaping the food industry. TPBN1_UKTJ

German-Speaking Customer Service Advisor Salary: £25,837.50 per annum Hours: 37.5 hours per week, Monday-Friday Shifts: Between 7:00am - 5:00pm Location: Interview: They may require you to attend an in person interview at their Liverpool office Initial training: 3 weeks on-site in Liverpool (transport and accommodation costs fully covered if not local) After training: Remote/home-based About the Role We are seeking a motivated and personable German-speaking Customer Service Advisor to join our client's team. In this role, you will deliver outstanding customer experiences across multiple communication channels, acting as a trusted advisor while supporting and enhancing the brand's reputation. This is an excellent opportunity for someone with strong communication skills who enjoys helping customers and wants to grow within a supportive, professional environment. Full training is provided. Key Responsibilities Handle customer interactions promptly, professionally, and in a friendly manner Support customers across multiple channels as a blended agent Deliver a high-touch, personalised customer experience Answer queries, resolve issues, and recommend services tailored to customer needs Promote memberships to non-members and advise on available services Accurately capture and maintain customer data Identify, highlight, and escalate service-related issues or trends when required Meet and maintain individual and team performance targets Skills & Attributes Fluent in German and English (spoken and written) Excellent communication and interpersonal skills Strong problem-solving abilities with a customer-first mindset Ability to work across multiple channels and adapt to changing priorities Positive, proactive, and professional attitude Previous customer service experience is desirable Brook Street NMR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Consultant - Must be CHECK Team member or equivalent certification REMOTE - Tewkesbury office available to work from if preferred £45-65k Dependant on experience Must be eligible for SC clearance We are searching for colleagues to join our expanding consultancy team. Our new colleagues will work as an integral part of our team to primarily deliver high quality penetration testing, red teaming and otherbespokesecurity consultancy work for our clients. Our team is dynamic, innovative and dedicated to making a difference to our customers security efforts. Career development and staff welfare is a priority for our company and this is reflected in the opportunities presented to our team. Our customers demand high quality, expert advice. Our team works closely with our customers to ensure that technical assurance work is focussed to their requirements. We ensure that the work we deliver adds value and makes a tangible difference in helping our customers achieve their wider security objectives. Our business and customer work are consultant-led. As such you can expect to be heavily involved in the lifecycle of your work, to engage with and delight our customers and to work autonomously, and as part of our team, to achieve great outcomes, and customer satisfaction. Alongside penetration testing and red-teaming for our customers, opportunities to deliver training, research projects, and to participate in industry events and conferences and are available. Our head office is in Tewkesbury, Gloucestershire, and available for those that wish to work there, though our workforce is overwhelmingly remote. The work will require travel to customer locations, UK wide. This is flexible and varies depending on customer requirements. Duties The following will be the foundation of your role, however, as a small and dynamic enterprise, opportunities to be involved in the wider development of the company and service lines, to deliver staff and customer training and undertake development and research are available. Delivery of high quality penetration testing, application security testing and red-team engagements Organising own and others' schedules Assisting in proposal writing and scoping Customer management and debriefing Supporting the wider team in the delivery of technical engagements Essential Skills Our ideal colleague will be a proven penetration tester/security consultant with the following attributes Excellent general penetration and application security testing skills, with some commercial experience in a similar role Willingness to undergo UK government clearance process (SC minimum) Excellent report writing abilities and a high standard of written English Confident, dynamic, and enthusiastic about collaborating to provide effective security guidance and solutions. Great customer facing skills Ability to work autonomously in a fast-paced environment. Ability to distil complex technical information and communicate to a non-technical audience Good time-management and organisational skills CHECK Team Member status or equivalent qualifications and SC clearance eligibility Helpful Experience, Skills and Qualifications We're looking for versatile consultants, and for peoplewith skillsacross a wide range of expertise. If you are able to evidence one or more of the following in your application, you are more likely to be successful: Penetration testing qualifications such as OSCP and CRTO Security-related cloud vendor qualifications from Microsoft, Amazon or Google Experience of delivering red-team engagements Remuneration Excellent salary and benefits package Salary negotiable depending on experience and qualifications - range £35k - £55k Funded training opportunities 5% matched company pension Private healthcare Employee Assistance Programme 25 days annual holiday, increasing to 30 days after 3 years 3 x salary death in service Excellent working conditions and environment, including annual training days and social events TPBN1_UKTJ

Grafters Recruit are Looking for committed HGV 2 Hiab driver for our prestigious client in Dartford BENEFITS: 9 To 10 hour working week Monday Friday 05:30 start £19.00 per hour Free on-site parking Automatically enrolled in company pension after 3 months Could potentially lead to a full-time position. Annual Leave Accrued Pro Rata Permanent employment contract with an ever evolving and growing market leader Continuous training and development opportunities including DCPC and further licenses on completion of probation Cycle to work scheme Extensive wellbeing programmes and initiatives accessible to all employees Healthcare cash plan programme Pension scheme Driver Awards and Recognition DUTIES INCLUDE: Driving a HGV 2 Brick Grab lorry with remote in a safe manner, complying with all road traffic, and vehicle legislation and delivering up-to 10 drops a day, to customers properties in London and the surrounding areas. Performing vehicle checks at the beginning and end of each journey and reporting all defects Ensuring the vehicle and stock are properly always secured and delivered in a safe manner Always providing a first-class customer service experience REQUIREMENTS: A Valid HGV2 licence and Hiab covering C5 + E Allmi accreditation No more than 6 points on driving license Previous experience Hiab experience Excellent communication and customer service skills are essential Grafters Recruit Ltd havefive branches, initially a specialist driving agency, in recent years Grafters have focused on growth in new sectors by developing Industrial and commercial desks in each branch with great success. Grafters Recruit embraces diversity and will seek to promote the benefits of diversity in all our business activities. We will seek to develop a business culture that reflects that belief. We will seek to widen the media in which we recruit to ensure as diverse an employee and candidate base as possible. We will strive to make sure that our clients meet their own diversity targets. APPLY NOW - if interested you can contact grafters recruit office 01268 646661 TPBN1_UKTJ

Company description: At Warburtons, family is at the heart of our business. Five generations'? worth of expertise that goes into making our bakery products allows us to continue a tradition of baking inherited over the past 150 years. Warburtons is the largest bakery brand in the UK, but that doesn't allow us to rest on our laurels. We are pioneers of the industry and ambitious market leaders, always seeking to challenge ourselves and convention. It is part of our philosophy to provide honest good sense on issues of health and well-being, helping the whole family to enjoy our products as part of a healthy, balanced diet, through a range of products to suit all meal occasions, lifestyles and tastes. Job description: The Recipe Help us grow our brand where it matters most, in-store. Were looking for an Instore Sales Territory Manager to own a key patch across Enfield, Stevenage, Welwyn Garden City, Hatfield, Luton, Dunstable, Hemel Hempstead, St Albans and Watford (and everything in between). This is a 12-month maternity cover with plenty of variety, autonomy and real impact. If you love being out in the field, building strong retailer relationships and ensuring our products look their best on shelf, this could be the perfect blend. The Role As an Instore Sales Territory Manager, youll manage a territory of around 200 customers, planning your own diary time, based on customer sales opportunities, to make a difference out in-store. Your day-to-day will include: Targeted visits per day across Multiples, High Street and Convenience channels. Deliver our commercial plans with first-class execution Driving availability, promotions, POS and compliance across your patch. Using data and insight to prioritise where to go and what to action. Delivering NPD launches, supporting range reviews and landing planograms. Building strong relationships with Store Managers, Trading Managers and store owners. Recording activity using our field tools (tablet provided). Working flexibly within a supportive Divisional team whilst remaining highly self-motivated in a remote role. You'll have real ownership of your territory and play a vital part in growing our brand presence on shelf. Essential Ingredients To rise in this role, youll need: Field sales, retail or FMCG/commercial experience (typically 3+ years). Confidence in turning store data into actionable results. Strong communication skills and the ability to influence at all levels in store. A self-driven, organised approach to planning your day and managing your patch. Comfort with daily travel and store-based activity. A genuine team mindset even in a remote role, we collaborate closely within the team but also with other functions across the business. You must live within the territory (Enfield / St Albans/ Stevenage / WGC / Hatfield / Dunstable / Hemel / Watford areas). Ability to start mid-March to allow for a handover (ideal, not essential). Working pattern: MondayFriday. 37.5 hours, with genuine flexibility to plan your day. 12-month fixed-term contract (maternity cover). Competitive salary, profit-related bonus, and company benefits Company Car Extra Dough At last and by no means yeast you will want to know what your breads worth. A slice of the annual profits (discretionary profit share) Family time is important to us so as well as your holiday entitlement, we'll give you the opportunity to purchase up to an extra weeks annual leave Award winning pension scheme with company contributions up to 7% Private medical insurance and life assurance Products you will love along with deals and discounts for you and the family through our Extra Dough website Continued investment in your personal development Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew! Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service TPBN1_UKTJ