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Customer service remote jobs in United Kingdom

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  • Freelance (Remote) Barista – London
    Freelance (Remote) Barista – London
    6 days ago
    £15.45 hourly
    Part-time
    London

    Freelance Specialty Baristas Wanted – London From £15.45/hour | Flexible Shifts | Across London (M25) !!Apply via our Website!! Join Barista Squad – London’s dedicated platform for flexible, on-demand barista cover. We’re looking for highly skilled and experienced specialty baristas to join our growing network, connecting independent baristas with specialty cafés and hospitality venues across London. Pay & Benefits • £15.45/hour minimum – Standard bookings (London Living Wage), • £15.95/hour minimum – Short-notice bookings (less than 24 hours), • £16.45/hour minimum – Same-day bookings, • These are minimum rates. Venues can offer higher hourly rates to attract experienced baristas., • Minimum 6-hour shifts with paid breaks, • Flexible opportunities to suit your availability, • Freedom to accept or decline bookings, • No joining fees, commissions or deductions by Barista Squad Requirements • Minimum 2 years’ specialty coffee experience, • Advanced espresso preparation skills, including dialling in grinders, espresso extraction and recipe calibration, • Advanced milk texturing and latte art skills, • Confident working independently in high-volume specialty coffee environments, • Excellent customer service and communication skills, • Reliable, punctual and professional, • Must be 18 or over, • Must have the legal right to work in the UK Application & Assessment All applicants must demonstrate their coffee-making skills through one of the following: • In-person practical assessment at one of our partner venues, • 90-second video demonstrating the preparation of three specialty coffees Successful applicants will be invited to join the Barista Squad platform and access available shifts. Freelance Opportunities Barista Squad connects independent freelance baristas with cafés requiring planned, temporary and short-notice cover.You choose which bookings to accept, with no obligation to accept shifts and no guaranteed work.Baristas working on a genuinely self-employed basis are responsible for their own tax obligations.

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  • Work From Home – Paid Research
    Work From Home – Paid Research
    3 days ago
    Part-time
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    Immediate start!
    No experience
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  • Customer & Administration Coordinator
    Customer & Administration Coordinator
    30 days ago
    £14.82 hourly
    Full-time
    London

    Location: Remote, with occasional attendance at a London office Hours: Monday to Friday, 9:00 AM to 6:00 PM Pay: £14.82 per hour Job Type: Full-time About the Role We are recruiting on behalf of our client for an organised, reliable and professional individual to join their team in a full-time remote administrative position. This is a varied, communication-focused role involving customer liaison, scheduling, online administration, record keeping and general operational support. You will act as an important point of contact for customers and clients, helping to manage incoming enquiries, coordinate appointments, maintain accurate records and ensure relevant information is communicated to the appropriate members of the team. The role is primarily remote, with the majority of your responsibilities carried out from home using online platforms, email and internal company systems. From time to time, you may be required to attend the client's London office for training, meetings or other operational requirements. This position would suit somebody who is organised, comfortable communicating with people online and able to manage several administrative responsibilities throughout the working day. What You'll Be Doing Your responsibilities will include: • Responding to customer and client enquiries through email, online platforms and internal systems, • Providing clear, polite and professional responses to general enquiries, • Gathering relevant information from customers and ensuring details are accurately recorded, • Managing incoming enquiries and ensuring they are responded to or passed to the appropriate team member, • Coordinating appointments and managing daily schedules, • Checking availability and arranging suitable appointment dates and times, • Booking, confirming, rescheduling and cancelling appointments where required, • Sending appointment confirmations, reminders and relevant updates, • Keeping schedules accurate and up to date throughout the working day, • Communicating schedule changes, cancellations and other important updates to colleagues, • Monitoring shared inboxes, online portals and internal systems, • Maintaining accurate customer records and administrative logs, • Completing data entry and updating internal tracking documents, • Uploading and updating online listings, advertisements and information when instructed, • Uploading photographs, descriptions and other information to online platforms, • Reviewing information carefully to ensure it is complete and accurate, • Making amendments to online information when requested, • Liaising with different members of the team to ensure information is passed on promptly, • Providing live updates to colleagues where appointments or customer circumstances change, • Recording important notes, requests and information from customer conversations, • Following up on outstanding administrative matters where required, • Escalating enquiries to a supervisor or relevant department when further guidance is needed, • Supporting other departments with straightforward administrative tasks when required, • Updating templates, documents and internal records, • Ensuring outstanding enquiries and incomplete tasks are appropriately handed over, • Following company procedures when handling customer and business information, • Maintaining confidentiality and using company-approved systems when handling information Customer Liaison Communication will form an important part of your working day. You will regularly communicate with customers through approved online platforms and email, helping them with general enquiries, arranging appointments and keeping them updated where appropriate. You are not expected to have the answer to every question. Where an enquiry falls outside your responsibilities or you are unsure of the correct information, you will be expected to refer the matter to the appropriate colleague or supervisor. We are looking for somebody who can communicate naturally and professionally while maintaining accuracy and following the correct processes. Scheduling & Organisation A significant part of the position involves coordinating schedules and appointments. You will need to keep track of available times, customer availability, cancellations, rescheduling requests and changes throughout the day. Accuracy is important. Information should be recorded promptly so that other members of the team have access to the latest schedule and customer updates. You should therefore be comfortable working with calendars, online forms, internal tracking systems and other digital tools. What We're Looking For Previous experience in administration, customer service or a similar position may be beneficial, but it is not essential as training and guidance will be provided. We are particularly interested in applicants who: • Have strong written communication skills -Communicate professionally and confidently • Are organised and able to manage multiple tasks, • Have good attention to detail, • Are comfortable working with computers and online systems, • Can confidently use email and web-based platforms, • Can maintain accurate records and schedules, • Are comfortable communicating with customers and clients, • Can work independently without constant supervision, • Are reliable and able to manage their workload responsibly, • Can follow written processes and instructions carefully, • Understand when something should be escalated to a supervisor, • Are comfortable asking for guidance rather than guessing, • Can work effectively as part of a wider team, • Understand the importance of confidentiality and responsible data handling Working From Home As this is primarily a remote position, you should have a suitable environment from which you can work professionally throughout your scheduled hours. You should be comfortable working independently, managing your own daily workload and remaining responsive through the company's communication and administrative systems. You will be expected to maintain the same professional standards when working remotely as you would in an office environment. London Office Attendance Although this is a remote position, it is not exclusively home-based. From time to time, you may be required to attend the client's office in London for training, meetings, operational support or other reasonable business requirements. Applicants should therefore be able to travel to London when required. Working Hours & Pay This is a full-time position working: Monday to Friday 9:00 AM to 6:00 PM The position is paid at £14.82 per hour. Further information regarding working arrangements and the day-to-day structure of the position will be provided during the recruitment process. Training & Support Training will be provided to help you understand the client's systems, procedures and expectations. You will receive guidance on the platforms and processes used as part of your day-to-day responsibilities, and support will be available when you encounter an enquiry or situation you are unsure about. The role does not require you to make decisions outside your level of responsibility. Following procedures, maintaining accurate records and communicating effectively with the wider team are key parts of the position. Apply Now If you are organised, reliable, comfortable working remotely and enjoy a role involving communication, scheduling and administration, this could be a great opportunity for you. If you feel this role is for you, apply now.

    Immediate start!
    No experience
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  • Sales Assistant
    Sales Assistant
    1 month ago
    £20–£40 hourly
    Part-time
    London

    YEPAI — SaaS Marketing & Sales Development Contractors YEPAI is an Australian AI SaaS company expanding across the UK and Europe. Our AI digital employees help e-commerce businesses engage customers and automate workflows across websites and messaging channels.Following our participation in Ecommerce Expo London, we are recruiting for two separate contract roles: 1. SaaS Marketing Specialist, 2. Plan and execute campaigns, create content, manage email and social media marketing, and generate qualified leads. Experience in B2B SaaS marketing, campaign analytics and e-commerce is preferred. Rate: £150–£300 per day, depending on experience. 1. Sales Development Representative (SDR), 2. Research prospective customers, conduct outreach through email, LinkedIn and phone, follow up with leads, qualify opportunities and book product demos. Previous B2B SaaS sales or SDR experience is preferred. Rate: £20–£30 per hour, depending on experience, plus performance incentives.Both roles are initially offered on a three-month contract, approximately 2–3 days per week, with flexible remote working within the UK and potential for extension.We are looking for proactive, commercially minded people with excellent English communication skills. Experience with Shopify, e-commerce brands, CRM platforms and AI tools would be an advantage.Please apply with your CV or LinkedIn profile, availability, preferred role and a brief example of relevant results you have achieved.

    Immediate start!
    No experience
    Easy apply
  • . Turkish-Speaking Call Centre Agent
    . Turkish-Speaking Call Centre Agent
    2 months ago
    Full-time
    London

    We are looking for a Turkish-speaking Call Center Lead to supervise our front-line team serving Turkish-speaking players. You will own day-to-day shift operations, quality assurance and the handling of escalated cases, ensuring players always receive a fast and professional experience. You will combine hands-on support with people leadership, keeping a 24/7 operation running smoothly. The role is remote based Responsibilities • Supervise and support a team of Turkish-speaking call center agents, • Own shift planning and ensure adequate coverage across a 24/7 operation, • Handle escalated calls and complex player issues, • Monitor call quality, response times and customer satisfaction, • Maintain reporting on team productivity and player feedback, • Collaborate with the wider customer support and operations teams Requirements • Native or C1-level Turkish and fluent English, • 3+ years of call center / customer support experience, • Experience in iGaming or a 24/7 contact center is a strong plus, • Strong leadership, organisation and problem-solving skills, • Excellent verbal and written communication, • Ability to work and lead across rotating shifts (24/7) What We Offer • Competitive salary, • Performance-based bonuses, • Full training and ongoing support, • Friendly and professional working environment, • Career development opportunities

    Immediate start!
    No experience
    Easy apply
  • Marketing Executive
    Marketing Executive
    6 hours ago
    £2000–£3000 monthly
    Full-time
    London

    Remote Marketing Executive – Work From Home Trusted Lets Solutions | London | Fully Remote We are looking for motivated, reliable and ambitious people to join our growing marketing team at Trusted Lets Solutions, an established London property and relocation business.We have a physical office in Camden with seven property agents working daily, helping clients find rooms, studios and apartments across London.This is a fantastic opportunity for someone who wants to work remotely, develop valuable marketing and sales skills, and earn a strong monthly income while working flexibly. Your role You will be assigned to one of our property agents and work alongside them to generate new client enquiries and book appointments.Your responsibilities will include: • Advertising available rooms, studios and apartments across online platforms and social media groups., • Responding to messages from people looking for accommodation in London., • Calling potential clients, explaining our services and encouraging them to attend a free consultation at our office., • Booking appointments directly into our company calendar., • Following our proven marketing methods to generate consistent enquiries and successful client sign-ups. Your main focus will be online marketing, communicating with potential customers and generating quality leads for your assigned agent. Earnings and performance Our marketing system has a proven track record, and we keep records of our team’s performance and earnings.We can provide evidence of what our existing marketing team members and agents have achieved. People who follow our training, apply our methods consistently and put in the required effort have the potential to earn £2,000–£3,000 per month.Your results will depend on your consistency, performance and ability to generate successful leads.We want to give you the training, tools and support needed to reach your potential. What we offer • 100% remote working: Work from home, a café or wherever suits you., • Flexible schedule: Organise your working day around your availability., • Practical training: Learn our advertising strategies, lead-generation techniques and booking process., • Dedicated support: Work directly with an assigned property agent., • Proven methods: Follow an established system that our team already uses., • Earning potential: Build towards £2,000–£3,000 per month through consistent performance. We recommend around four focused hours per day to manage advertisements, respond to enquiries, make calls and book appointments. Training and recruitment The process begins with a short telephone interview. Successful candidates will then be invited to a practical training session with one of our team members, who will explain our methods and show you exactly how to get started.The training takes approximately one hour, and the techniques can typically be learned within your first week with consistent practice.No previous property experience is necessary. We are looking for people who are willing to learn and follow instructions. Who we are looking for We are looking for serious, self-motivated individuals who are reliable, organised and comfortable communicating with customers.This opportunity is best suited to someone who wants to build a consistent routine, develop their skills and work towards a meaningful monthly income.We invest time in training our team, so commitment and consistency are essential. If you are looking for something you can take seriously and grow with, we would love to hear from you. Apply today to arrange your telephone interview and find out more about joining Trusted Lets Solutions.

    Immediate start!
    No experience
    Easy apply
  • Freelance sales partner
    Freelance sales partner
    7 days ago
    £20–£45 hourly
    Part-time
    Little Ilford, Redbridge

    Freelance Sales Partner, Remote (UK) 3-month trial contract. Meet the target to move to full-time from month 4. If not, you can continue as a freelancer. About us: InfrAgent AI Limited is a UK-registered company building an AI Business Operating System. It brings WhatsApp, Instagram, Messenger and website chat into one automated layer. The AI replies to customers instantly, then books appointments, takes orders and payments, and follows up, 24/7. We're a Meta Tech Provider, and we help clinics, restaurants, e-commerce stores, event managers and other local service businesses. The role: Find business owners, demo the product and introduce them to our paid plans. You're self-employed, choose your own hours and outreach method (calls, visits, messages or email), and may send a suitable substitute. We provide the pitch deck, demo account and brand assets. Customers sign up and pay through our checkout. You can't agree custom terms or make promises we haven't approved, and you must follow UK GDPR and the UK marketing rules (PECR). You'll need: Proven B2B or local-business sales experience preferred. Clear, confident English. Self-discipline and comfort working without supervision. Your own laptop and phone, and a UK or India base. Pay: Commission-based You earn 12% on Starter customers. 15% on Growth customers. 18% on Pro customers (for example, ~ £862.02 for an annual Pro sale). Each of these has 3 plans: Monthly, 6 months and Annual. Earn recurring commission from the same client on monthly Starter plans. Commission is paid by bank transfer, in GBP, by the end of the month.

    Immediate start!
    No experience
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  • Telesales & Sales Support Executive
    Telesales & Sales Support Executive
    17 days ago
    £28000–£32000 yearly
    Full-time
    London

    We are looking for a confident, energetic, and commercially minded Telesales & Sales Support Executive who can help generate new business opportunities while supporting the wider sales team. This is a dual-function role combining: Outbound Sales Driving new business opportunities through proactive calling, lead generation, qualification, and appointment setting. Sales Support Helping the sales team stay organised, efficient, and focused through strong administration and pipeline coordination. This is an ideal role for someone who enjoys speaking with people, thrives in a target-driven environment, and wants to build a long-term career. Key Responsibilities ✓ Telesales & Lead Generation ✓ High-volume outbound calling to targeted business prospects ✓ Identify key decision-makers ✓ Qualify opportunities ✓ Book quality appointments for the sales team ✓ Follow up warm leads and run campaigns ✓ Build rapport quickly and professionally ✓Help grow the sales pipeline Sales Support ✓Provide day-to-day support to the wider sales team ✓ Assist with follow-ups and diary coordination ✓ Help manage pipeline activity ✓ Support internal communication and sales processes ✓ CRM & Administration ✓ Log all calls, notes, and actions accurately ✓ Maintain prospect and customer records ✓ Manage callbacks and reminders ✓ Produce basic activity reports where required Performance ✓ Work within a KPI-driven environment ✓ Operate in a recorded and monitored call system ✓ Maintain strong call quality ✓ Improve performance through feedback and coaching Ideal Candidate ✓ Minimum 2 years’ telesales / outbound sales / appointment setting experience ✓ Excellent spoken English and communication skills ✓ Strong telephone confidence ✓ Resilient and target-driven mindset ✓ Organised and detail-focused ✓ Good IT skills ✓ B2B sales experience (min 2 years) ✓ CRM experience ✓ Sales support / admin experience ✓ Experience targeting care homes, hospitality, or commercial sectors (ideal) We want someone who is: ✓ Naturally engaging ✓ Positive and proactive ✓ Commercially aware ✓ Reliable and accountable ✓ Resilient under pressure ✓ A team player ✓ Ambitious and eager to progress Working Arrangement ✓ Preferred: Office-based in NW10 ✓ Hybrid: Considered for strong candidates ✓ Remote: Considered for exceptional UK-based candidates only All candidates will receive a dedicated phone extension and access to our monitored call platform.

    Immediate start!
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  • Distributor
    Distributor
    26 days ago
    £4000 monthly
    Full-time
    London

    About the Role! We are seeking self-motivated, ambitious, and personable individuals across the UK to join us as Utility Warehouse (UW) Independent Partners. THIS A REMOTE WORK AND OUR MAIN OFFICE BASED IN LONDON. UK RESIDENTS ONLY! Utility Warehouse is a FTSE 250 company that helps UK households simplify and reduce their monthly expenses by bundling essential household services including Energy, Broadband, Mobile, and Home Insurance into one simple, money-saving monthly bill. As a Partner, your role is to help families save money on their household bills and show other ambitious individuals how to earn a flexible income alongside their existing commitments. Key Responsibilities Household Outreach: Introduce friends, family, local contacts, and households to UW’s multi-service savings packages. Bill Comparisons: Conduct brief, straightforward bill reviews to show potential customers how much they can save by switching. Customer Enrolment: Guide customers through a simple online sign-up process. Team Building (Optional): Introduce and mentor new Partners to build a network and unlock leadership bonuses. Ongoing Learning: Participate in online training modules, team catch-ups, and live webinars to grow your business. What We Offer Dual Earnings Model:Upfront Commissions: Earn immediate bonuses for every new customer you enrol. Recurring Residual Income: Earn a recurring monthly payout for as long as your customers remain with UW. Ultimate Flexibility: Work whenever and wherever you want fit your business around your job, family, or personal lifestyle. No Experience Required: Full digital training and step-by-step onboarding are provided from day one. Incentives & Rewards: Opportunity to earn performance bonuses, car schemes, and luxury company trips. Dedicated Mentorship: Direct support and coaching to help you reach your income targets. Requirements Must be 18 years or older and based in the United Kingdom. Strong interpersonal and communication skills.An entrepreneurial, self-motivated mindset with a willingness to learn. Access to a smartphone, laptop, or tablet with an internet connection. Comfortable having casual conversations about saving money and budgeting. How to Apply If you are looking for a flexible way to earn an extra £300 to £1,000+ per month or want to build a long-term recurring income stream, we’d love to speak with you! Next Steps: Submit or message via CHAT your contact details and let us know your availability for a short 10–15 minute interview call or live opportunity presentation.

    Immediate start!
    No experience
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  • B2B Sales Representative – Commission Only
    B2B Sales Representative – Commission Only
    2 months ago
    Full-time
    Mitcham

    B2B Sales Representative – Commission Only Northstar Agency | Remote | United Kingdom Northstar Agency is a UK digital agency providing straightforward, professionally designed websites to small businesses. Our current Starter Website package is priced at £500 setup + £59 per month for hosting and care. We are looking for motivated B2B salespeople who are comfortable speaking with business owners, generating conversations and closing straightforward website sales. Compensation This is a commission-only opportunity. There is no base salary and no guaranteed income. Commission is: 15% of collected setup revenue For our current £500 Starter Website package, this equals: £75 commission per valid completed sale. Commission is paid on Fridays after: • the customer’s setup payment has cleared;, • the order is valid; and, • no refund or chargeback has invalidated the commission. Commission is not paid on: • VAT;, • monthly recurring fees;, • refunds;, • chargebacks;, • failed or unpaid orders. There is no cap on the number of eligible commissions you can earn. The annual pay range displayed on Indeed is an illustration based on sales performance and is not a salary or guaranteed level of earnings. What you’ll do • Contact UK business prospects by phone and email., • Introduce Northstar Agency and our website service., • Speak with business owners and decision-makers., • Identify whether the prospect has a genuine website requirement., • Explain our pricing and scope accurately., • Answer straightforward sales questions using our approved information., • Book sales conversations where appropriate., • Send approved checkout links to interested prospects., • Follow up genuine opportunities., • Maintain accurate records of calls, emails, replies and outcomes., • Respect all opt-outs and Northstar’s marketing compliance procedures. What we provide • A straightforward service to sell., • Clear fixed pricing., • Approved sales scripts and objection handling., • Product and process training., • Sales materials and website examples., • Prospecting guidance., • A structured sales tracking system., • Ongoing support where needed. The offer you will be selling Starter Website — £500 setup + £59/month The package currently includes: • up to five static website pages;, • mobile-responsive implementation;, • contact form;, • basic metadata;, • two revision rounds;, • a target launch within five business days after all required client assets are received;, • ongoing hosting and care. We do not promise or guarantee Google rankings, traffic, enquiries, leads or revenue. Sales representatives must never make guarantees or claims that Northstar has not authorised. Who we’re looking for You may be a good fit if you: • are confident speaking with business owners;, • communicate clearly and professionally;, • are comfortable making outbound B2B calls;, • can handle objections without becoming pushy;, • are organised with follow-ups;, • are commercially driven;, • can work independently;, • understand that commission is earned only when customers actually buy. Previous B2B, telesales, business development, digital marketing or website-sales experience is useful, but strong communication and sales ability matter more. Working arrangement This is a remote, commission-only sales opportunity. There are no guaranteed earnings. The intended arrangement allows sales agents substantial flexibility over when and where they carry out their sales activity, subject to customer, data-protection, marketing-compliance and brand requirements. Full engagement terms will be provided before sales activity begins. Important sales standards Northstar takes customer trust seriously. You must: • identify yourself and Northstar Agency accurately;, • make clear when communication is commercial;, • never invent testimonials, clients, results or scarcity;, • never guarantee rankings, traffic, leads or revenue;, • respect objections and opt-outs immediately;, • follow Northstar’s approved prospecting and calling procedures;, • keep prospect and customer information confidential. Failure to follow these standards may result in the engagement ending. About Northstar Agency Northstar Agency Design, Build, Grow We help UK businesses establish a professional online presence through clear, fixed-scope website services. If you are confident selling to UK businesses and prefer a performance-based opportunity where your commission is directly linked to completed sales.

    Immediate start!
    No experience
    Easy apply
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