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Trabajos customer service remote en Reino Unido

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  • Robert Walters Recruitment Agency London
    Senior Customer Service Advisor
    Senior Customer Service Advisor
    hace 2 días
    £50000–£60000 anual
    Jornada completa
    London

    As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment

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  • Designers Collections Limited
    Administrative Assistant
    Administrative Assistant
    hace 6 días
    £10–£12 por hora
    Jornada parcial
    Greenford

    Job Description: We are looking for a highly organized and proactive Administrative Assistant to manage and streamline our office operations. The ideal candidate will possess excellent administrative skills, attention to detail, and the ability to handle multiple tasks efficiently. This role is essential in ensuring the smooth functioning of our daily operations, supporting various departments, and contributing to our overall success. Key Responsibilities: Office Administration: Manage daily office operations, including scheduling meetings, handling correspondence, and maintaining office supplies. Coordinate appointments, travel arrangements, and logistics for the team. Organize and maintain physical and digital files, ensuring all records are accurate and up-to-date. Prepare and distribute internal communications, memos, and reports as needed. Assist in onboarding new employees by preparing necessary documentation and facilitating orientation. Customer Support: Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Assist in managing customer orders, returns, and exchanges to ensure a positive shopping experience. Collaborate with the customer service team to resolve any issues or concerns effectively. Data Management: Maintain and update databases, ensuring data integrity and confidentiality. Generate and analyze reports to support business decisions and identify areas for improvement. Utilize Microsoft Excel to create spreadsheets, track inventory, and manage sales data with precision. General Administrative Tasks: Handle incoming and outgoing mail, packages, and deliveries. Assist in organizing company events, meetings, and team-building activities. Perform general clerical duties such as photocopying, scanning, and filing documents. Benefits: Competitive salary and performance-based incentives. Flexible working hours and remote work opportunities. Employee discounts on our exclusive fragrance products.

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  • Barkers & Co. Estates LTD
    Sales Partner
    Sales Partner
    hace 11 días
    £1000–£2000 mensual
    Jornada parcial
    London

    Are you looking for a flexible opportunity to earn extra income or build a full-time business? Join one of the UK’s fastest-growing and award-winning utility networks as a Sales Partner, taking control of your time and income. We help people save money on essential services such as energy, broadband, mobile, and insurance. As a Sales partner, you’ll earn commission by helping others switch to our award-winning services. Responsibilities Promoting and recommending award-winning utility services Identify and pursue new sales opportunities through networking, referrals, and market research. Building a customer base and, if desired, a team of other partners Working remotely, on your schedule – part-time or full-time Develop and maintain strong relationships with clients to foster loyalty and repeat business. Conduct product presentations and demonstrations to showcase features and benefits effectively. Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring satisfaction throughout the sales process. Skills Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse audiences. Friendly and self-motivated with a positive attitude Strong interpersonal skills to build rapport with clients and colleagues alike. Strong organisational skills with attention to detail in managing multiple accounts simultaneously. Ability to work independently as well as collaboratively within a team setting. Must be 18+ and based in the UK What We Offer: ✅ Full training and support – no experience needed ✅ Uncapped commission and bonuses ✅ Work from home with flexible hours ✅ Opportunity to build a residual income Earning Potential: This is a role with uncapped earnings. Many partners earn between £200–£2000+ per month part-time, and significantly more full-time, depending on your effort and commitment. ⏳Opportunities are available right now - apply today and take the first step towards building a flexible, rewarding career through an award-winning utility provider

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  • Taliani Digital
    Lead Generator
    Lead Generator
    hace 14 días
    Jornada parcial
    Carshalton

    Job Description – Lead Generator Support Location: London & Remote (UK-wide outreach) Job Type: Commission-based About Us Taliani Digital is a growing digital marketing and sales support agency, specialising in lead generation, online visibility, and growth solutions for SMEs. We work with innovative businesses across multiple industries, including payment solutions, fintech, hospitality, and professional services. We are expanding our team and seeking motivated Lead Generators to support our payment solutions division. This role is ideal for individuals who are energetic, persuasive, and eager to develop a career in sales and digital marketing. Key Responsibilities • Identify and contact potential businesses that could benefit from modern payment machine solutions., • Generate and qualify leads., • Maintain a pipeline of prospects., • Arrange appointments and demonstrations for the sales team., • Build relationships with business owners and decision-makers in retail, hospitality, and service sectors., • Stay up to date with industry trends and competitor offerings in payment solutions. Requirements • Previous experience in lead generation, telesales, field sales, or customer service (preferred but not essential)., • Strong communication and interpersonal skills., • Good background in Mathematics with the ability to understand and explain costs and savings., • Self-motivated, target-driven, and results-oriented., • Comfortable using digital tools, Microsoft Office/Google Workspace., • Ability to work independently as well as part of a team. What We Offer • Competitive commission-based structure with uncapped earning potential., • Flexible working hours with remote and hybrid options., • Training and ongoing support in sales, digital marketing, and fintech., • Clear progression opportunities into sales executive or account manager roles., • The chance to be part of an ambitious and supportive team. How to Apply If you are enthusiastic, ambitious, and ready to grow with us, please submit your CV along with a short cover letter.

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  • COCOLAS
    Experienced Beautician – Laser & Aesthetics Clinic (Golders Green)
    Experienced Beautician – Laser & Aesthetics Clinic (Golders Green)
    hace 26 días
    £13–£15 por hora
    Jornada parcial
    London

    COCOLAS is a newly opened, high-end aesthetics and laser clinic based in the heart of Golders Green. Our clinic specialises in laser hair removal, skin rejuvenation, advanced facials, and a full range of aesthetic and beauty treatments. We pride ourselves on delivering exceptional client care and results using industry-leading technology in a welcoming and elegant environment. The Role: We are seeking a confident, qualified Beautician / Aesthetic Therapist with excellent customer service skills to join our growing team. You will be responsible for delivering a range of beauty treatments and supporting our core clinic services. This is a hands-on role for someone passionate about beauty and skin, who can perform treatments safely, professionally, and with genuine care. Key Responsibilities: Perform UNISEX full-body waxing and massage Deliver basic facials and skincare consultations Conduct facial threading (preferred, not essential) Support other beauty services listed on our website Maintain high standards of hygiene, professionalism, and client satisfaction Ensure a warm, welcoming experience for all clients Must-Haves: NVQ Level 3 in Beauty Therapy (or equivalent) Strong English communication skills Outstanding customer service and interpersonal skills Comfortable working with both male and female clients Confidence and experience in waxing and massage (essential) Nice-to-Haves (Bonus Skills): Laser hair removal qualification or experience Advanced skincare or facial techniques Threading, dermaplaning, microneedling, etc. Ability to upsell treatments and products effectively Hours & Salary: Part-time or full-time hours available Competitive salary based on experience and range of skills Salary negotiable for multi-skilled candidates Work Remotely: No – this is an in-clinic role only

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  • Boats On The Market
    Commission based sales person for the yachting advertising industry
    Commission based sales person for the yachting advertising industry
    hace 1 mes
    Jornada completa
    London

    Company Description BoatsOnTheMarket offers a comprehensive selection of new and used boats for sale. Our platform connects buyers and sellers with detailed listings, high-quality images, and essential information to help users find their perfect vessel. We aim to streamline the buying and selling process within the yachting industry. Role Description This is an affiliated remote role for a Commission-Based Sales Person in the yachting advertising industry. The Sales Person will be responsible for identifying and reaching out to potential clients, establishing and maintaining relationships with sellers, brokers, dealerships, and promoting our advertising solutions. The role involves day-to-day tasks such as conducting sales calls, handling customer inquiries, and developing marketing strategies to increase customer engagement. Qualifications Proven skills in Sales and Marketing Excellent Communication and Customer Service skills Ability to effectively conduct Training sessions for clients Self-motivated and able to work independently in a remote environment Experience in the boating, yachting, or marine industry A strong network within the yachting community would be advantageous

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  • Banana apps
    Virtual Assistant
    Virtual Assistant
    hace 19 días
    £15–£20 por hora
    Jornada parcial
    London

    About AI Talent Hub AI Talent Hub helps UK small and medium-sized businesses (SMEs) save time and cut costs through practical AI solutions. We deliver AI consultations, automation setups, and workshops that make AI simple, accessible, and impactful for SMEs. We are now looking for a UK-based Business Development Associate to be the client-facing representative of our business, helping us build trust with local SMEs and expand our customer base. Key Responsibilities Represent AI Talent Hub in discovery calls, consultations, and networking events with UK SMEs.(preferably female) Identify and qualify new SME leads through networking, LinkedIn outreach, and local business groups. Present AI Talent Hub’s core offerings (Free Consultation, £299 AI Audit, £999 AI Starter Pack, and Workshops). Build trust with SME decision-makers (owners, directors, practice managers, etc.). Collaborate with the delivery team (founder + AI consultants) to hand over projects smoothly. Provide client feedback to improve our service packages and sales process. Requirements Native/near-native English communication skills (clear, professional, approachable). Strong presentation and client relationship-building skills. Experience in sales, consulting, or SME business development preferred. Comfortable using LinkedIn, email outreach, and attending SME networking events. Interest in technology, AI, or digital services (technical expertise not required). Self-motivated, able to work independently with minimal supervision. What We Offer Flexible, remote-first role. Commission-based earnings with growth potential. Opportunity to be part of a growing AI consulting brand in the UK. Training on AI solutions and how to present them to SMEs. Chance to step into a future leadership role as we scale.

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  • Timebook
    Sales Development Representative
    Sales Development Representative
    hace 1 mes
    £45000–£70000 anual
    Jornada completa
    London

    Job Description: Sales Development Representative (SDR) -Location: Remote / London HQ -Reports to: Sales Lead About Timebook Timebook is a modern product management platform designed specifically for product teams. Our AI-assisted workflows centralise insights, connect customer needs to business goals, and streamline delivery - helping teams eliminate silos, improve collaboration, and get the right things done faster. We’re here to transform the way product teams discover, plan, and deliver remarkable products. By eliminating inefficiencies and reducing the risk of building the wrong solutions, our platform empowers teams to accelerate growth and maximise impact. Key Facts: Founded: 2023 Founder & CEO: Sanjeev Malaney Headquarters: London Other Locations: Poland & California Employees: 15 Funding: £12M Specialties: Product Management, ProductOps, Product Innovation, Time Management, Productivity, Planning, Knowledge Management, Scheduling, Roadmapping, Opportunity Analysis, Solution Discovery Sanjeev Malaney — Chairman, Founder & CEO Sanjeev has over 30 years of experience, founding startups, and managing the development of large-scale, mission-critical, enterprise cloud computing companies, and patented technologies. Prior to starting Timebook Software, he was the chairman, founder and CEO of Capsilon. He spent 18 years building the AI driven, cloud based, SaaS company, to automate the Mortgage origination process The company was sold to Ellie Mae Inc., a Loan Origination Software company, in a private transaction in November 2019. Prior to founding Capsilon, Sanjeev was chairman, founder and CEO of MediaTel Corporation, voted one of the top 100 fastest growing companies in 1998. He spent 8 years building this Silicon Valley-based company, from start-up to pre-IPO, into one of the world’s leading providers of cloud based electronic document delivery services. The company was sold to a public company in 1999 John Fairfax-Ball — Sales Lead A highly skilled sales professional with 15+ years of frontline B2B experience, John has sold a wide range of SaaS solutions across data, marketing, and product technology. He has a proven track record of generating revenue from top-of-funnel prospecting to closing deals, and is passionate about helping product managers ship faster with less chaos. At Timebook, John is responsible for leading sales strategy, driving pipeline growth, and mentoring the sales team. This SDR role will work directly alongside and report into him. We’re a collaborative, ambitious, and growth minded team. You’ll have the freedom to experiment, the support to succeed, and the opportunity to make a visible impact on the company’s trajectory. Role Overview We’re seeking a motivated and results driven Sales Development Representative (SDR) to join our growing team. You’ll be responsible for generating qualified opportunities for the Sales Lead through proactive outreach, research, and relationship building. This is a high activity, high impact role that’s perfect for someone who wants to build their SaaS sales career in a fast paced, early stage environment. Key Responsibilities Outbound Prospecting: Identify and research target accounts, engaging decision-makers via email, phone, LinkedIn, and other channels. Lead Qualification: Assess prospects fit against our Ideal Customer Profile and uncover their business needs. Meeting Generation: Book high quality demos and sales appointments for the Sales Lead. Follow-Up & Nurturing: Maintain timely, value driven communication with prospects. Campaign Support: Work with marketing to execute outbound campaigns and provide feedback on messaging effectiveness. CRM/Sales Tech Management: Keep all prospecting activities up to date in Attio. Using a variety of Sale Tech/Enablement tools. Market Insights: Share trends, objections, and prospect feedback with the wider team to improve targeting and value propositions. About You 1–2 years in B2B sales or business development (preferably SaaS). Comfortable with outbound prospecting and achieving activity targets. Excellent communication skills (written, verbal, and active listening). Highly organised, proactive, and able to manage multiple priorities. Familiarity with CRM tools (Attio, Cognism, or similar). Passion for technology, startups, and learning about AI-powered solutions. Why Join Timebook Competitive base salary + commission. Work directly with an experienced sales leader and founder team. Career development opportunities in a scaling SaaS company. Flexible, remote-friendly working environment. Be part of an innovative team reshaping how product teams work.

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  • UK Digital Networks
    Telesales Agent
    Telesales Agent
    hace 1 mes
    Jornada completa
    South Bank, Lambeth

    Energy Sales Consultant Our average Energy Consultant earns over £4,000 per month in uncapped commissions. Are you an ambitious, self-driven salesperson ready to build your portfolio under the UKDN brand and take control of your financial future? If you're looking for unlimited earning potential and the freedom that comes with being your own boss, then it's time to join UK Digital Networks. This isn't just another sales role; it's your chance to thrive in a self-employed, commission-only role where your success is truly in your hands. We've set you up for success with a high-earning commission structure, allowing you to generate consistent monthly income from all your customers. Paired with our industry-leading products and services, trusted by businesses across Britain, you'll have everything you need to excel. Plus, we'll equip you with cutting-edge sales tools, expert training, and ongoing support so you can sell with absolute confidence and maximise your earnings. Benefits UKDN offers a powerful suite of benefits designed to help you build a flourishing portfolio of clients: The Role As an Energy Consultant, you'll be instrumental in helping businesses save money through forward procurement. Your key responsibilities will include: What We're Looking For Experience: • 2+ years of sales experience, especially in field sales or a B2B environment., • Experience in the energy sector is a plus, but not a requirement. Skills and Competencies The ideal candidate will stand out with: Working Conditions: • Right to work in the UK We're reviewing applications on a rolling basis, so don't wait! Apply today to kickstart your exciting journey with UKDN!

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  • My Money Matters
    Customer Success Support Specialist
    Customer Success Support Specialist
    hace 2 meses
    £26250 anual
    Jornada completa
    London

    Post Title: Customer Success Support Specialist Business Unit: Customer Success Accountable to: Customer Success Support Manager Salary: £26,250 per annum Hours: 37.5 per week (Monday to Friday) Fully Remote Role within the UK Company Overview My Money Matters was founded in 2018 and started life providing UK public sector employers with an innovative pensions solution. We have been on an exponential growth journey ever since. We are now a financial wellbeing platform serving both the public and private sectors. Our mission is to become the category leader in helping employers improve the financial wellbeing of their people. To date, My Money Matters has grown to hundreds of thousands of users across the UK. We help people to improve their financial wellbeing through our retirement, learning, coaching, webinars, will writing and many other offerings. My Money Matters is a remote-first business that’s focused on being an employer of choice where people thrive. We are an award-winning team of 75 and the youngest business to win ‘Employer of the Year’ at the ‘Investors in People’ awards in 2023. We are also a Disability Confident Employer. Purpose To support the Customer Success team and Partners with administration to ensure processes run smoothly for all company products. ​ Principal accountabilities and responsibilities to include • Working alongside the Customer Success team to achieve our strategic and operational priorities., • Developing and maintaining the administration processes and proactively suggest and introduce improvements to ensure efficiencies., • Support the Implementation Team with the preparation and management of the Partner transition list and processing in accordance with the required timelines., • Reporting and managing Partner and employee queries or issues associated with Providers and liaise directly with the Providers to address or resolve., • Preparation and management of the monthly new joiners’ files, in accordance with specific guidelines, maintaining attention to detail and ensuring deadlines are met., • Liaising with partners and external providers, developing and maintaining relationships to ensure a professional service is provided., • Processing and management of the monthly opt-in/opt-out process and listing schedule procedures within agreed timescales., • Monitor and report Partner statistics and invitation file performance and complete analytical requests as and when required., • Assist with the management and delivery of Payroll Reporting process, identifying and addressing discrepancies and coordinating amended reports., • Contributing to a safe and enjoyable environment where colleagues feel motivated and engaged to perform at their highest level., • Support the maintenance and updating of the CRM system with all contact notes to enable effective customer management and reporting. Skills and Requirements • Knowledge of the current Local Government Pension Scheme legislation, including Additional Voluntary Contributions., • Excellent written and verbal communication skills. Strong team player with a willingness to collaborate to achieve solutions., • Ability to prepare and format reports, daily records and process data., • Organised with a high attention to detail. Self-motivated and ability to prioritise busy workload in a fast-paced environment., • Good team player with a willingness to collaborate to achieve solutions. Flexible and willing to develop skills across different operational activities., • Competent computer skills including MS Office: Word, Excel, PowerPoint and Outlook. Qualifications and Experience • A Level standard or equivalent experience Benefits This a role that offers true satisfaction with the chance to help other people. We value each of our colleagues’ contribution and we offer benefits that cater to our colleagues’ mental, physical, and financial wellbeing. We know that we all want different things so there’s something for everyone. Here’s just a few things we offer: • £200 allowance to get your home office set up, • A generous holiday allowance of 25 days plus the day off for your birthday, • Contributory pension scheme (4% Employer, 5% Employee), with the option to top up your pension, • Affordable salary sacrifice benefits such as Cycle to Work, Home and Electronics, Gym Memberships Travel & Leisure, Lease Cars and much more, • Discounts and savings on shopping, travel, entertainment and more, • Access to our outstanding Employee Assistance Programme, • Access to Your Care and our own Wellbeing Hub, • Enhanced Family Friendly Pay, • Peer to Peer Recognition, • Quarterly socials and team events, • Significant training and development opportunities, • Volunteer day, • Annual leave purchase, • Health Cash Plan, • Enhanced Company Sick Pay, • Long Service Awards, • Group Life Insurance As we are a remote company, all of our interviews are being conducted online via Microsoft Teams. Please contact us on here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us, if we invite you to interview. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – improving financial lives for all workers in the UK.​ This is an outstanding opportunity for an ambitious and talented individual to make a significant, long-lasting contribution to a high-profile business, at a key point in its development. So why wait?

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  • squared solutioms
    Remote Sales Representative – Digital Marketing Services
    Remote Sales Representative – Digital Marketing Services
    hace 2 meses
    Jornada completa
    Welling

    Company: Squared Solutions Location: Remote Job Type: Commission-Based (First 3 Months) About Us: At Squared Solutions, we specialize in delivering innovative and result-driven digital marketing services to help businesses grow their online presence, generate leads, and drive revenue. From SEO and paid ads to social media and web design, we tailor our strategies to meet each client’s unique needs. Position Overview: We’re looking for a motivated and ambitious Remote Sales Representative to join our team. In this role, you'll be the driving force behind bringing new clients to Squared Solutions by managing the full sales cycle—from prospecting to closing. This is an exciting opportunity to work remotely, earn high commissions, and be part of a fast-growing digital marketing company. Key Responsibilities: Identify and generate new sales opportunities through outbound efforts (email, phone, social media, etc.) Understand and effectively communicate our digital marketing services and value proposition Conduct consultations and discovery calls with prospective clients Create customized proposals and follow up with prospects to close deals Maintain accurate records of leads, opportunities, and activity in our CRM Collaborate with the internal marketing team to align on client goals and performance Qualifications: Proven experience in sales, preferably in digital marketing or B2B services Strong communication and negotiation skills Self-motivated with a strong work ethic and a hunter mindset Ability to work independently and manage your own pipeline Comfortable working in a fully remote environment Tech-savvy and familiar with CRM systems, email marketing, and basic digital marketing terms Compensation: This is a commission-based role for the first 3 months, with uncapped earning potential. Top performers will have the opportunity to transition into a base salary + commission structure after the initial period, based on performance. What We Offer: 100% remote work flexibility Competitive commission structure with performance incentives Ongoing training and support The chance to grow with a rapidly scaling digital marketing agency To Apply: Submit your resume and a brief introduction about why you're a great fit for this role. Include any relevant experience in digital marketing sales or client acquisition.

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