Trabajos customer service remote en Reino Unido

White Collar Factory (95009), United Kingdom, London, London Senior Manager Architect - Data Location: London or Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the role Do you love shaping the architectural technical direction of large, complex Data transformation initiatives? It’s an exciting time at Capital One UK - We’re on a mission to unlock organisational pace and Data agility, through creating our next generation, cloud-based data ecosystem, to unlock the power of data, increase financial inclusion and deliver transformative, real-time, intelligent experiences to our customers. Capital One’s Data team is responsible for the data ecosystem, which covers the holistic data lifecycle, from the capture of high-quality customer data in real-time, the structuring, storage and processing of that data for insight, to the usage of the data in event driven applications, ML and AI. As a Senior Manager Architect in Data you will be an experienced technical leader bringing business, industry and deep technical understanding to shape the architecture direction and evolution of the data ecosystem, across Cloud-scale Distributed Data Processing, Storage & Curated Data Consumption. You will invest in architecture excellence across the Data team, and foster innovation to unlock value across our user community of Engineers, Data Scientists, Data Analysts & Data Governance associates. Come and help us shape the future of financial services in the Cloud. What you’ll do Shape the architecture direction and evolution of the data ecosystem, across Cloud-scale Distributed Data Processing, Storage & Curated Data Consumption Influence Senior stakeholders, Internal customers & Enterprise partners, gaining consensus on key technology decisions and architecture direction of the data ecosystem Own and evolve architecture artefacts including reference architectures, Architecture Decision Records, and technical standards for your domain Partner with Product Management, Engineering, Cyber and our user community of Engineers, Data Scientists, Data Analysts and Data Governance associates, solving their challenges through Data Technology, to unlock business value Be a passionate advocate for the data ecosystem and data technology, driving wide awareness and usage aligned to Enterprise architecture standards and patterns Enable simplification across our architecture, processes and technologies, by encouraging and fostering UK standardisation, the reuse of appropriate industry SaaS solutions, and adoption of Enterprise standards, patterns, capabilities and platforms as appropriate for each use case Nurture and grow architecture excellence & culture within the Data team, leading technical design reviews & driving architecture best practice both within the team and the broader Architecture organisation Collaborate with your peers in UK architecture and engage in the wider Enterprise architecture group What you’ll bring Demonstrable experience as a hands-on Senior Manager Architect, in a large, complex data led organisation Deep understanding & hands-on leverage of Modern, Cloud scale Data Technologies, with specific expertise in Distributed Data Processing architectures (Spark, PySpark, Python, Airflow), ELT data processing underpinning Data LakeHouses and Data Products for scaled use within ML & AI Expertise in Streaming Data, Event Driven Design, Data Governance & the AWS Cloud Technology stack (e.g. Glue, ServerLess, DynamoDB) A track record in leading the architecture vision, design & implementation of Enterprise scale data applications, with specific focus on Distributed Data Processing systems, Data LakeHouse, Data Products, Streaming data, ML & AI platform capabilities Working knowledge of ML and Generative AI, including the leverage of Agentic AI based systems within the Architecture and Software Development lifecycle Excellent communication skills, effortlessly navigating across tech, architecture, product and senior stakeholders to achieve alignment Proficiency in software development principles, patterns, and practices including CI/CD Passion for growing architectural and data led thinking, with experience in embedding & scaling this within in a large Enterprise setting An ability to shape the adoption of modern Data Technology and support the evolution of a Data driven culture, across a scaled, cross functional organisation There is no one type of architect; you are the glue that adds value where it’s needed. To achieve this you are flexible, adapting your approach to meet the needs of the team, initiative, or product. You solicit differing views, are willing to change your mind and perspective as you learn more, and are adept at building consensus to align stakeholders to a common direction Experience in Financial Services or Regulated sector beneficial Where and how you'll work This is a permanent position which can be based in either our London or Nottingham offices. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Software Engineer Job Title: Senior Software Engineer Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. about what it’s like working at Capital One UK. About the Role Working in and across tech teams is a natural part of our outcome-based culture, so you’ll have plenty of opportunity to talk, coach and learn with many great and diverse individuals. In this role, you will design, develop, test, and maintain software products that automate core business processes. You will walk in the shoes of our users, collaborating with Business, Technology, and Operations teams to build frictionless, high-impact solutions. Please apply if you are keen to work with the following technology stack. You do not need to be an expert in all of these areas; we are primarily looking for excellent problem solvers with a strong willingness to learn and adapt to new technologies: • Java (built with Gradle), makes up most of our services, although Typescript and Python can be found in the right places, • Cloud & AWS technologies, driving our journey into public cloud architecture, • Docker, for our containerised applications, • Jenkins, for continuous integration and deployment And meet most of the following: • You are passionate about creating products that produce good customer outcomes, • You enjoy working with other technologists, alongside product, design and other disciplines, • You want to contribute to new designs of new product iterations, thinking strategically about architectural decisions and can communicate well with stakeholders, • You appreciate the sensitivity of customer data and the resiliency, performance and security that demands, • You enjoy automation (unified deployment pipelines, automated testing) and aspire to automate all but the creative problem solving, • You want to develop yourself, with access to various support systems (learning, mentorship, conferences, progression) Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering Job Title: Director of Software Engineering Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About this role We are looking for a Director of Software Engineering to lead a team of 50+ engineers. We’re looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You’ll be responsible for all the technologists within a series of our ‘outcome teams’: established to drive forward business outcomes. You’ll be an excellent leader of people and communicator. You’ll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You’ll be able to provide clear thinking and direction to cut through ambiguity. You’ll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you’ll do • Leadership of a team of 50+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment, • Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals, • Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time, • Drive for effective delivery with pace and precision across the different outcome teams, • Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains, • Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain., • Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes, • Stay up to date with the latest relevant changes in regulation and enterprise process, • Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices, • Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices, • Support the career growth and development of the team What we’re looking for • You’ll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance, • You’ll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward., • You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business, • You’re passionate about recruiting and developing great engineering talent, • You’ll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams., • You’ll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders), • You’ll be aware of the latest native developments within AWS and have real world experience, • You’ll have an understanding of the latest cybersecurity trends and how they impact engineering practice, • You’ll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance, • You’re comfortable in reaching pragmatic outcomes between short-term and long-term business needs Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Lead Android Engineer Job Title: Lead Android Engineer Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. You and the Role Working in and across tech teams is a natural part of our outcome-based culture, so you’ll have plenty of opportunity to talk, coach and learn with many great and diverse individuals. As part of our mobile platform engineering team, you will set the pace for multiple mobile engineering teams and take ownership of the fully native mobile apps that our customers love. Please apply if you are keen to work with the following technology stack. You do not need to be an expert in all of these areas; we are primarily looking for excellent problem solvers with a strong willingness to learn and adapt to new technologies. • Kotlin and Java, for writing well-factored, well-tested code in both the Android app and backend orchestration services, • Android Toolset, including Android Studio, to leverage the Android platform on a large enterprise scale, • Testing Frameworks, using JUnit, Espresso, and advocating for approaches like Pair Programming, TDD, and BDD, • AWS, utilizing cloud opportunities to maximize inner-sourcing and continuous improvement And meet most of the following: • You are passionate about creating products that produce good customer outcomes, • You enjoy leading a team of technologists, alongside product, design and other disciplines, • You want to design new product iterations, thinking strategically about architectural decisions and can communicate to stakeholders, • You act as a technical evangelist, evaluating technical risks while coaching and mentoring more junior engineers, • You appreciate the sensitivity of our customer data and the resiliency, performance and security that demands, • You enjoy automation (unified deployment pipelines, automated testing) and aspire to ‘automate all but the creative problem solving’, • You want to develop yourself, with access to various support systems (learning, mentorship, conferences, progression), • You enjoy hybrid working, with Tuesday, Wednesday and Thursday in our bright offices Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday - Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave., • A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Service Desk Supervisor (6 Month FTC) \n Hugely successful global law firm is looking for a Service Desk Supervisor to join the team on an initial 6-month fixed-term contract, supporting the Service Desk through a high period of exciting growth while helping to deliver a first-class IT support service to the London office. \n What’s On Offer: \n\n • Salary to £70,000\n, • 6-month fixed-term contract\n, • Hybrid working (3 days office / 2 days remote)\n, • Fantastic employee benefits\n, • On-site coffee bar and subsidised canteen\n\n Service Desk Supervisor – What You’ll Be Doing: \n\n • Provide day-to-day supervision and leadership for Service Desk Analysts\n, • Support employee development and conduct regular 1-2-1 meetings\n, • Oversee the daily operation of the IT Service Desk\n, • Act as the primary escalation point for complex or high-priority incidents\n, • Ensure incidents, requests, and escalations are handled within agreed SLAs\n, • Monitor ticket queues and workload distribution to maintain service levels\n, • Ensure all new starters requests are completed accurately and within agreed timescales\n, • Ensure leaver processes are actioned promptly to maintain security and compliance\n, • Identify opportunities to improve support processes and customer experience\n\n Service Desk Supervisor – What We’re Looking For: \n\n • Previous experience supervising an IT Service Desk, ideally within a law firm environment\n, • Strong understanding of IT Service Management principles\n, • Experience working with SLA and KPI driven environments\n, • Proven ability to lead, coach, and motivate technical support teams\n, • Experience managing ticket queues, joiner, mover and leaver processes\n

Knowledge Lawyer – Pensions and Trusts | Central London (Hybrid/Remote Flexible) \n Are you an outstanding pensions and trusts lawyer looking for a change of direction? Wanting a better work-life balance while remaining at the cutting edge of legal developments? \n Our client, the leading online legal knowledge service for law firms and in-house lawyers, is looking for pensions and trusts lawyers to join its Knowledge Team. \n Since launching in 2017, our client has built a reputation for offering an unmatched legal knowledge service to corporate lawyers, with over 85% of the top 100 corporate law firms among its clients. The business is now expanding into new areas, including pensions and trusts. \n The Opportunity \n An unrivalled opportunity to join a dynamic, rapidly expanding digital business in a newly created role. You'll play an integral part in the growth of a ground-breaking legal knowledge service — instrumental in developing and building out the new Pension and Trusts Knowledge Service, with support from expert barristers from leading chambers, an experienced in-house knowledge lawyer team, and an excellent legal editorial team. \n The Role \n You'll be responsible for writing, reviewing, editing and maintaining first-class informative content for the new Pension and Trusts service. The role is varied, with significant scope to contribute to the service's development from inception and its interaction with other content streams. \n Key Responsibilities \n\n • Developing the service over time with new topics, precedents, legislation, practical resources, and news commentary and analysis\n, • Scoping, writing, reviewing and editing top-quality content, consistently applying the house style and approach\n, • Maintaining and developing your own expertise, keeping up to date with legal and market developments\n, • Coordinating and collaborating closely with barristers, knowledge lawyers, editors and external experts\n, • Supporting customer engagement, including responding to subscribers' content queries and assessing market requirements\n, • Liaising with the Development Team on technical solutions and site enhancements\n\n About You \n\n • Strong technical legal knowledge of pensions and trusts law, with significant pensions and trusts experience (Bar, law firm, or knowledge lawyer background)\n, • Exceptional writing skills and attention to detail, with a genuine aptitude for engaging, accessible legal copy\n, • Excellent organisational and interpersonal skills\n, • Confident working independently to deadlines, while enjoying collaboration within a team\n, • Flexibility to work in a dynamic, fast-moving environment and react quickly to developments\n, • A desire to learn new subject areas and pick up new concepts quickly\n\n The Package \n Based at a central London office with full flexibility for remote working. Both full-time and part-time applicants will be considered. Competitive salary dependent on experience. \n GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at

Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. \n Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee: \n If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

\n \n We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Feltham. This role is working full time 44 hours per week and you must be fully flexible to work during all opening hours, paying £36,000 p/a. \n Join Our Team of Remarkable People \n At Buzz Bingo, together we’re on a mission to be the Nation’s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we’ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! \n We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. \n The Role You’ll Play \n As Deputy Manager you’ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You’ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club’s local strategic plan. \n Hit the Jackpot with Our Benefits \n In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We’ll help you build your skills and career as you work with us in a business that never stands still. That means you’ll have access to: \n\n • Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more\n, • Thrive App – for your mental wellbeing approved by the NHS\n, • Buzz Brights Apprenticeships \n, • Buzz Brilliance Awards – Employee Recognition Scheme\n, • Access to Trained Mental Health Advocates for advice on your mental wellbeing\n, • 5 weeks Annual Leave plus Public Holidays \n, • Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday \n, • Staff discount 50% off bingo tickets, food & soft drinks\n\n Your Responsibilities as Part of Our Team \n\n • Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey\n, • Deputise for the General Manager in all operational aspects of the Club\n, • Evaluate actions to maintain and improve KPI performance\n, • Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day\n, • Provide input to the club’s local strategic plan \n, • Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team\n, • Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session\n, • Critically evaluate the feedback received from all Customers and respond to this\n, • Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture\n, • Have a highly visible presence in all areas of the club at peak trading times\n, • Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required\n, • Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to\n, • Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live\n\n The Winning Combination We’re Looking For \n\n • Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, or hospitality environment\n, • Evidence of bringing business awareness to decision making and understands the commercial drivers of the business\n, • Evidence of setting an example for customer service and interaction 'on the floor'\n, • A relentless focus upon customer service standards with strong attention to detail\n, • Self-aware and welcomes constructive feedback\n, • Committed to your own and other's development\n, • Evidence of being able to manage and drive new initiatives\n\n Applicants must be 18+ \n #bb1

\n \n Are you ready to take your first steps into Management? Perhaps you are already a supervisor or team leader looking for your next role? \n Why not join us as a Session Manager in our Feltham club. Starting salary of £13.29 per hour rising to £14.25 per hour upon successful completion of probation and sign off. This is a full time 40 Hour Role and will include daytime, evening, late night, and weekend shifts. \n The Role You’ll Play \n As a Session Manager you go above and beyond to provide exceptional service to our customers. You make sure our customers have an outstanding experience every single time they visit the Club to enhance their overall experience. You lead from the front, ensuring that our teams understand what is expected of them. \n Hit the Jackpot with Our Benefits \n\n • Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more\n, • Thrive App – for your mental wellbeing approved by the NHS\n, • Buzz Brights Apprenticeships \n, • Buzz Brilliance Awards – Employee Recognition Scheme\n, • Buzz Learning, our digital learning platform with access to 100s of online courses\n, • In-house Training – Fire safety, Food safety 1 & 2, COSHH and more\n, • Access to Trained Mental Health Advocates for advice on your mental wellbeing\n, • 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)\n, • Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)\n, • Staff discount 50% off bingo tickets, food & soft drinks\n, • Referral a Friend Scheme to Refer a Friend Scheme for Support Centre and Club Management roles \n, • Life Assurance\n, • Pension Scheme\n\n Your Responsibilities as Part of Our Team \n\n • Build rapport and relationships with customers.\n, • Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard.\n, • Run Bingo Sessions including supervising the operation and coaching and supporting the team. \n, • Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live.\n\n The Winning Combination We’re Looking For \n\n • Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail, or leisure environment.\n, • Outstanding communication skills that can be adapted to different situations when necessary.\n, • Experience at a Supervisor or Team Leader level ideally in a Retail, Hospitality or Leisure business. \n, • You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards.\n\n As an equal opportunity’s employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, *, or sexual orientation. Our workplace culture is inclusive, and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. \n Applicants must be 18+ \n #bb1

Credit Controller \n\n • Location: Epsom (Hybrid: 3 days in office, 2 days remote)\n, • Salary: £30,000 + Benefits\n, • Job Type: Full-time, permanent role. \n\n Join a well-established and fast-paced organisation as a Credit Controller. This role offers a fantastic opportunity for someone with existing credit control experience who enjoys building relationships, managing their own ledger, and driving cash collection performance. \n Day-to-day of the role: \n\n • Manage a portfolio of customer accounts, ensuring timely collection of outstanding debt while minimizing risk and maintaining strong customer relationships.\n, • Proactively chase outstanding payments via phone, email, and other channels.\n, • Maintain accurate and detailed records of all customer interactions.\n, • Reconcile customer accounts and resolve discrepancies.\n, • Monitor credit limits and ensure they remain appropriate.\n, • Manage and review credit-stopped orders, taking necessary action.\n, • Identify changes in customer payment behaviour and escalate risks.\n, • Log and resolve customer queries in a timely manner.\n, • Process new account applications and support credit decision-making.\n, • Support with ad hoc finance and credit control projects.\n\n Required Skills & Qualifications: \n\n • Minimum 1 year’s experience in Credit Control or a similar finance role.\n, • Strong communication skills with the ability to build rapport with customers.\n, • Confident working in a fast-paced, high-volume environment.\n, • Highly organised, with excellent attention to detail.\n, • Proactive and positive, with a “can-do” attitude.\n, • Comfortable managing your own workload and prioritising effectively.\n, • Strong team player who thrives under pressure.\n, • Good level of numeracy and literacy (GCSE Maths & English or equivalent).\n, • Intermediate Excel skills (including VLOOKUPs and pivot tables).\n, • Previous experience within an accounts or credit control environment.\n, • Strong customer service focus.\n, • Desirable:\n \n, • Experience with credit control systems or ERP platforms.\n, • Exposure to credit checking tools and risk assessment processes.\n, • Professional credit qualifications or willingness to study (e.g., CICM).\n \n\n Benefits: \n\n • Competitive salary of £30,000.\n, • Hybrid working model (3 days in the office, 2 days remote).\n, • Supportive and collaborative team environment.\n, • Opportunity to grow and develop within the role.\n, • Exposure to a dynamic and evolving business.\n\n How to apply: \n To apply for this Credit Controller position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. \n

Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. \n Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee: \n If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Location: Remote \n Do you have group risk experience and a strong understanding of group risk products? Do you want to feel truly rewarded for your efforts with renewal and new business bonuses? \n We have an exciting opportunity to join our warm and welcoming team as an Employee Benefits Consultant. \n Our Employee Benefits Consultants report to the Business Development Manager - Enterprise Group Risk and are responsible for managing, retaining, and developing a portfolio of micro/smaller SME group risk clients, typically managed through telephone account management. You will successfully manage a portfolio of existing group risk clients, achieving high retention rates by delivering excellent service and strong group risk advice, and develop the existing client portfolio by upselling additional service lines to existing clients. \n In return we will make sure you get all the training and development you need to develop into an experienced employee benefits consultant, and you will be rewarded with all the great benefits of working for a market-leading, fast-growing company. \n Key Role Accountabilities: \n This is an overview and not an exhaustive list of responsibilities. \n\n • \n Manage a portfolio of micro/small SME group risk clients, including all aspects of policy administration and policy management. \n • \n Proactively contact clients at renewal points (and other regular intervals as appropriate to the client) to ensure that the relationship and their insurance policies run smoothly. \n • \n Ensure that renewal income (i.e., client retention) from the portfolio remains at appropriate levels. \n • \n Proactively explore opportunities to expand income from existing clients. \n • \n Win new group risk business through various referral channels. \n • \n Generate referrals to other Towergate business lines from the group risk portfolio. \n • \n Maintain high levels of client satisfaction. \n • \n Ensure compliance and business standards KPI scores remain at appropriate levels. \n • \n Transparent and timely reporting of renewal income and new business figures. \n • \n Maintain strong technical group risk knowledge through appropriate CPD and work-related training. \n • \n Develop and maintain strong relationships with the group risk insurance providers. \n\n What we are looking for in an Employee Benefits Consultant: \n Someone with group risk experience in a broking or advisory environment who has a strong understanding of group risk products and their operation. You will have experience of managing and maintaining a portfolio of group risk clients and all aspects of their policy management. An understanding of new and existing client’s business whilst successfully converting new business opportunities or willingness and desire to learn the necessary skills. \n\n • \n Professional, customer focussed approach internally and externally when dealing with colleagues and distribution partners. \n • \n Effective verbal and written communication skills with a confident, personable telephone manner. \n • \n GR1 qualified (or working towards). \n • \n Strong numeracy and literacy skills. \n • \n Experience in using Microsoft Office programmes. \n\n So, what are you waiting for? Apply today and one of our team will be in touch. \n #AIB #LI-#RK1 #LI-Remote \n Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. \n If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. \n Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. \n Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Audit Product Owner, Audit Reviewer, Audit wanting Product Owner role, Remote with Global Travel \n Audit Product Owner with extensive experience in being a ‘Reviewer of Audit / Audit Reviewer’ is required to join a Global Accountancy Firm operating at significant international scale. This is a predominantly remote role, with occasional travel to London, Europe and the United States. \n This role is Audit-first by design. We are looking for someone who has built strong credibility in Audit or Assurance and either wants to move into Product, Change or Transformation roles, or already has transitioned and wants to consider a move elsewhere. Product knowledge and skills are important, but audit judgement, stakeholder trust and professional credibility come first. We need extensive previous experience to be within Audit Review. \n \n In a nutshell, we need you to have great knowledge in audit methodology and a high-level of audit client service experience (preferably in audit recently at the Senior Manager level)…or a high degree of product management experience / knowledge. \n The platform serves Audit and Assurance professionals delivering regulated, high-quality audits globally. This role exists to ensure product evolution protects audit quality, aligns with methodology and earns stakeholder confidence. \n Experience required: \n\n • Strong background in Audit or Assurance within a large accountancy or professional services firm\n, • Deep understanding of audit methodology, quality and engagement delivery\n, • Credibility with senior Audit stakeholders\n, • Extensive experience as an Audit Reviewer / a Reviewer within Audit\n, • Audit Client Services / Customer Success experience\n, • Experience with Product Owners (or as a Product Owner), Business Product Owners, and Transformation / Change stakeholders\n, • Ability to translate audit requirements into clear delivery outcomes\n, • Comfortable working with delivery and technology teams (no hands-on technical expertise required)\n\n Experience working with audit platforms such as PwC Aura, KPMG Clara, EY Canvas or Helix, Deloitte Omnia, Grant Thornton Leap, BDO Catalyst or RSM Luca is beneficial but not essential. \n This is an excellent opportunity for an Audit professional looking to influence audit platforms at global scale while protecting audit quality and stakeholder trust. \n Salary is dependent on experience. Apply now for further details.

Strategic ER | Enterprise Customer Success | Data & Insight | ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value. Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus, we’re looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK’s best-known employers. This is a commercially focused Customer Success role where Employee Relations is your subject-matter expertise – giving you the opportunity to use your wider strategic, analytical, relationship-building and commercial skills far beyond transactional, reactive ER support. Ready to turn your ER expertise into strategic influence, measurable customer value and commercial growth? We’d love to hear from you. The Role at a Glance ER Customer Success Manager (in-house title) Remote Working | Occasional Travel to Ellesmere Port, Cheshire and Client Sites £50,454 – £65,454 37.5 Hours per Week | Flexible Working Between 8am–7pm, Monday–Friday Reporting to: Head of Customer Success Pedigree: UK’s Leading Provider of HR Technology, Consulting and Advisory Services Clients Include: Starbucks, Currys, Network Rail, Maximus, Wickes, Sainsbury’s, United Utilities, Sage and more Your Background / Skills: Employee Relations, Enterprise Customer Success, Strategic Account Management, HR Technology, UK Employment Law, ARR Growth, Upsell, Cross-Sell, Data and Insight, Strategic HR Qualification: CIPD Level 5+ or equivalent About AdviserPlus AdviserPlus helps organisations unlock the full potential of their people through award-winning HR technology, consultancy and advisory services. Combining cloud technology, data insight and genuine HR expertise, we help some of the UK’s largest employers simplify Employee Relations, reduce people risk and create better workplace outcomes. Our award-winning SaaS platform, empower®, alongside our consultancy and advisory services, gives customers the technology, expertise and insight to manage ER with greater confidence, consistency and efficiency. The Opportunity You’ll own and grow a portfolio of enterprise customers across our outsourced Employee Relations, HR software and combined service offerings. Your role is to get closer to each customer’s strategic people agenda – understanding their priorities, pain points and future plans so that AdviserPlus can provide the right support at the right time. By building trusted relationships with HR Directors, CPOs and senior People leaders, you’ll uncover upcoming organisational change, people risk and ER challenges early. This could include restructures, redundancy programmes, policy change, complex case management, ER transformation and wider people initiatives. You’ll combine credible ER expertise, customer data and commercial judgement to identify problems, shape solutions and demonstrate measurable improvement. Beyond retention, you’ll spot and convert genuine opportunities to grow accounts through relevant software, advisory, consultancy and professional services. This is about more than keeping customers happy. It’s about knowing their organisation, anticipating what’s coming and turning insight into action, value and sustainable ARR growth. Where You’ll Add Value • Build trusted strategic relationships with HR Directors, CPOs, ER leaders and senior enterprise stakeholders. • Stay close to customers’ strategic agendas, organisational priorities and emerging people challenges. • Surface upcoming restructures, redundancy programmes, policy changes, complex ER issues and transformation projects early. • Develop Customer Success Plans aligned with each customer’s people strategy, ER priorities and commercial objectives. • Use ER data, workforce trends and customer insight to identify risk, improvement opportunities and additional value. • Translate insight into clear plans, measurable outcomes and meaningful strategic recommendations. • Lead Quarterly and Annual Service Reviews that influence action, not simply report activity. • Recommend the right combination of technology, advisory, consultancy and professional services. • Identify and convert strategic upsell and cross-sell opportunities to grow ARR. • Monitor customer health, adoption and ER trends to manage risk proactively and strengthen retention. • Apply sound ER judgement and UK employment law knowledge within a commercial, customer-facing environment. • Partner with Sales, Product, Marketing, Professional Services and Support to deliver joined-up customer outcomes. • Drive retention, Net Revenue Retention and sustainable account growth. About You You understand Employee Relations deeply enough to see beyond individual cases. You can spot patterns, challenge thinking and help customers make longer-term, measurable improvements. You’re also commercially astute. You know how to turn trusted relationships and genuine customer insight into relevant solutions, stronger partnerships and account growth. You’ll likely bring: • 5+ years’ experience within Employee Relations, HR or People Advisory, ideally combined with Customer Success, Account Management or another client-facing role within B2B SaaS or Professional Services. • CIPD Level 5+ or equivalent, supported by credible ER advisory experience. • Strong knowledge of UK employment law and ER best practice, with the judgement to apply it commercially. • A proven track record of retaining customers and growing ARR through strategic upselling and cross-selling. • Experience using HR or ER data to identify issues, drive continuous improvement and measure outcomes. • The credibility and executive presence to advise, present to and influence HR Directors, CPOs and senior People leaders. • Strong commercial judgement and the ability to translate ER expertise into customer value and revenue growth. • Excellent communication, presentation, negotiation and stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • The ability to manage multiple priorities and work effectively across teams. • Experience with Customer Success platforms such as Gainsight or ChurnZero, and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK’s best-known enterprise employers. • Join a leading HR technology and advisory business where genuine ER expertise matters. • Remote-first working with flexibility built into the role. • £50,454 – £65,454 salary. • Pension Scheme and Life Assurance. • Health Cashback Plan and Employee Assistance Programme. • Holiday Purchase Scheme. • Professional Qualification Support and Membership Contributions. • Volunteering Days and Long Service Awards. • Career development within a growing, award-winning business. Apply Now If you can combine strategic ER expertise, enterprise-level customer relationships and proven commercial growth, we’d love to hear from you. Join AdviserPlus and help some of the UK’s largest employers anticipate people challenges, improve Employee Relations and turn insight into measurable, lasting value. Apply now. Application notice: We take your privacy seriously. As you might expect, you may be contacted by email, text or telephone. Your data is processed by our talent partner, RR (Recruitment Revolution), on the basis of its legitimate interests in fulfilling the recruitment process. Please refer to its Data Privacy Policy and Notice on the RR website for further details

This is a self-employed role, located in the London Home Countries with flexible remote working available \n What's in it for you? \n\n • All leads provided throughout\n, • Full training, guidance and support to help you create your own network and client book\n, • Commission splits of 70% APE for leads provided and 150% APE for any self-generated leads\n, • Fully flexible remote working\n, • Admin support available\n\n Are you passionate about people, are you looking to become a protection adviser and help someone make what could be the most important choice they make? \n Are you looking for the support and guidance to help you become a successful? \n Are you an experienced protection adviser unhappy where you are and wanting to move the move? \n \n Thomas Oliver UK LLP are recruiting multiple protection advisers to join their existing team to help continue the first-class protection advice they provide their clients. Working on a self-employed basis you will be provided with full leads along with the support and guidance for you to start generating your own network and client book. \n What will you need to succeed? \n \n What you’ll need to \n\n • Experienced in advising on protection policies ideal but not essential\n, • Understanding of the protection products\n, • Are you based in or around the London Home Counties of Berkshire, Buckinghamshire, Essex, Hertfordshire, Kent, and Surrey\n, • Fluent in either Turkish, Punjabi, Urdu, Hindi, Cantonese, Mandarin, English, Jamaican Patrois, Romanian, Arabic, Nigerian, Filipino would be ideal but not essential\n, • Customer sales experience\n, • Customer service experience\n, • A customer focused attitude\n, • Excellent organisational skills\n, • Excellent communication skills, both verbal and written\n, • Be able to comfortably work self employed\n\n Why us? \n \n Thomas Oliver UK LLP are part of The Openwork Partnership, who are one of the UKs largest and longest established financial advice networks. There are many benefits of being part of something bigger including the ownership structure - The Openwork Partnership is owned by its firms, Bain Capital and its employees. It boasts a broad proposition with deep ties to providers and has some serious resources at its disposal. It puts the development of its colleagues, advisers and firm support staff first with its very own Business School. The Openwork Foundation, who have donated over £22m to UK registered charities since it was founded, is a great opportunity for everyone to get involved and give back to the community it serves. \n

This is a self employed, fully remote role for an experienced Mortgage & Protection adviser looking for a new home. \n What's in it for you: \n\n • 80% commission split on Proc fee, 75% of broker fees\n, • 150% on all APE on Protection sales\n, • Flexibility of a self-employed contract allowing for greater earning potential\n, • Rapid and reliable commission payments\n, • Ability to build your own trading style, helping you to stand out in the market\n, • Fully flexible remote working\n, • In-house supervision team for training and development on all aspects including business support and generation including business workshops\n, • Access to pre-approved marketing material to assist generating leads and clients\n, • Potential for career progression into full financial advice including ability to obtain further qualifications\n\n What will you need to succeed? \n Thomas Oliver UK LLP are looking for experienced advisers who value support, autonomy and seeing the recognition they deserve. Whether you are looking for generous commission splits, your own trading style, require admin support or be part of a forward-thinking, adviser-first culture they will help you to thrive. \n If you’re unhappy where you are and wanting a change, Thomas Oliver can help. \n As an experienced Mortgage advisor, you will be part of a nationwide network of mortgage and protection specialists who put people first. With a dedicated team of professionals supporting you, you can focus on outstanding customer service, excellent advice and building your client base. \n Why us? \n\n • To be successful in this role you will need:\n, • CeMAP or CII Certificate in Mortgage Advice qualified is a must\n, • 12 months experience of providing advice on Mortgage and Protection products preferable\n, • Your own client bank or route to market to self generate leads\n, • Excellent communication skills both written and verbal\n, • Excellent organisation skills both written and verbal\n, • Passion for customer service\n\n To learn and or to apply please click below \n Thomas Oliver UK LLP is part of The Openwork Partnership, who are one of the UKs largest and longest established financial advice networks. There are many benefits of being part of something bigger including the ownership structure - The Openwork Partnership is owned by its firms, Bain Capital and its employees. It boasts a broad proposition with deep ties to providers and has some serious resources at its disposal. It puts the development of its colleagues, advisers and firm support staff first with its very own Business School. The Openwork Foundation, who have donated over £22m to UK registered charities since it was founded, is a great opportunity for everyone to get involved and give back to the community it serves. \n \n

We are looking for someone with business protection experience or knowledge to join our team. This is a remote role but does require occasional travel to clients and our offices in the Southwest of England. \n Our Business Protection Advisors are a key part of our business, speaking to our clients and providing advice on all aspects of business protection, including key person protection, shareholder protection, executive income protection, loan protection and relevant life cover. We ensure that we understand our client’s needs and provide products and services that exceed their expectations and retain their loyalty. \n We strive to provide a market-leading customer experience, and that’s driven by you. Our people share a common mindset that sets us apart. Our Business Protection Advisors are engaging, positive, they listen, they are receptive to what our customers want, they are adaptive, hardworking team-players, and they build trusted relationships with colleagues, customers, and insurer partners. Being part of our team will mean ensuring we meet our commercial targets by maximising business and service opportunities from all contacts in a consistent, fair and compliant manner. You will be joining an established, friendly and experienced team who will be able to provide support for you to succeed within your role. \n What you will do as a Business Protection Advisor: \n This is an overview and not an exhaustive list of responsibilities. Collaborating with your line manager, you will develop your own objectives but focus on all of the following: \n\n • \n New Business Income through new client acquisition, primarily from converting leads generated from your relationships with key introducer partners within Ardonagh, but also from self-generated new business opportunities. \n • \n Customer satisfaction, as measured by internal customer satisfaction surveys and Investors in Customers surveys (or equivalent external measures). \n • \n Relationship Management with the Company’s lead generation and customer service teams, and account management personnel within insurers and other providers. \n • \n Working closely with colleagues across our employee benefit teams, to identify opportunities for onward referrals. \n\n What we are looking for in our Business Protection Advisor: \n\n • \n Experience within the Financial Services market, with some experience or intermediate working knowledge of Business Protection essential. \n • \n Minimum of Cert CII RO5 or willingness to study towards qualification. \n • \n Experience in successfully converting potential customer enquiries essential. \n • \n Experience in relationship building with Insurers/Providers, Clients and Account Managers. \n • \n Experienced in using Microsoft Office Programs. \n • \n Experience in Financial Services, Regulation and Ethics. \n • \n A proven ability to negotiate successfully on behalf of customers to deliver targets. \n • \n Effective verbal and written communication skills. \n • \n Well organised and able to respond well under pressure and meeting deadlines. \n • \n Working well as part of a team as well as being able to work for periods using own initiative. \n • \n Copes well with change, internally within the business and externally within the market. \n\n In return you will be welcomed and supported with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. \n So, what are you waiting for? Apply today and one of our team will be in touch. \n #AIB #LI-NW1 #LI-Remote INDX1 \n Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. \n If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. \n Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. \n Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. \n Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee: \n If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Patient Services Manager Central London (Harley Street) - Site Based £31,000 to £33,000 Full-time, 40 Hours, Mon-Fri, 10:30am to 7:30pm \n \n THE OPPORTUNITY \n This is a newly evolving position offering genuine progression. You will initially work alongside our client's existing front-of-house/reception team, helping to ensure outstanding reception operations while learning the practice's systems, protocols and patient data firsthand. \n Once you are fully up to speed, you will take ownership of the practice's communications, marketing and data function, driving patient engagement and retention. You will also provide occasional executive assistant support to the Director. \n There are no immediate plans to recruit an additional practitioner (not anticipated before the end of the year at the earliest), giving you time to properly embed in the role before it develops further. If you are proactive, personable and keen to build a varied, patient-facing career with real scope to grow, we would love to hear from you. \n \n WHAT YOU'LL BE DOING \n Initial Phase - Reception & Systems Familiarisation \n\n • Working alongside and supporting the front-of-house/reception team, ensuring outstanding reception operations.\n, • Learning and becoming fully conversant with the practice's current systems, protocols and patient data.\n, • Gaining first-hand experience of the patient journey through day-to-day reception duties.\n\n Ongoing Responsibilities - Communications & Data \n\n • Managing and optimising the CRM system, ensuring data accuracy.\n, • Overseeing patient callbacks and follow-ups, improving conversions at each stage.\n, • Managing lead funnels and nurturing prospects effectively.\n, • Updating and managing internal systems and digital advertising/marketing activity.\n, • Creating patient touchpoints and marketing collateral, including copywriting.\n, • Generating reports on patient engagement and growth metrics.\n, • Coordinating with external lead generation, marketing, PR, social media agencies, and telephony/AI systems.\n\n Executive Assistant Support \n\n • Providing occasional executive assistant support to the Director, such as arranging meetings and bookings with clients and referral contacts.\n\n \n WHAT WE'RE LOOKING FOR \n\n • Proven experience with CRM, cloud-based, and marketing automation tools.\n, • Strong communication skills, copywriting ability, and experience in lead generation/marketing workflows.\n, • Experience within a reception, front-of-house or patient-facing environment is highly advantageous.\n, • Familiarity with hybrid or remote team dynamics.\n\n \n PERSONAL ATTRIBUTES \n\n • Proactive, customer-focused, and a team player.\n, • Calm under pressure, with a growth mindset.\n, • Confident, personable and able to build rapport quickly.\n, • Willing to take initiative and help drive the business forward.\n\n \n WHAT'S ON OFFER \n\n • Salary from £31,000, commensurate with experience.\n, • Genuine progression, including the opportunity to move into a dual role as Executive Assistant to the Director.\n, • Time to properly embed in the role, with no additional practitioner hire planned before the end of the year at the earliest.\n, • Central London (Harley Street) location.\n\n \n This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. \n \n BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch. \n

\n Company Description\n It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone- freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. \n Join us to put AI to work for people. \n The Director, Sales Operations Management leads a team responsible for commercial deal support, proposal development, pricing strategy, deal modeling, and sales enablement while remaining actively engaged in the organization's most strategic opportunities. \n This is a hands-on leadership role responsible for developing talent, scaling commercial capabilities, and establishing repeatable processes while personally supporting high-impact enterprise opportunities. The Senior Manager acts as both a people leader and a strategic partner to Sales leadership, driving consistency in commercial execution across the business. Job Description\n What you get to do in this role: \n Team Leadership & Capability Development \n \n • \n Lead, coach, and develop a team of Deals Operations and Commercial Strategy professionals. \n \n \n • \n Establish performance goals, career development plans, and operational priorities. \n \n \n • \n Create scalable processes, tools, and templates that improve deal quality and sales productivity. \n \n \n • \n Foster a culture of collaboration, customer focus, and continuous improvement. \n \n Strategic Deal Engagement \n \n • \n Personally support the organization's largest, most complex, and highest-priority opportunities. \n \n \n • \n Partner with Sales Leadership on commercial strategy and deal execution. \n \n \n • \n Review and provide guidance on pricing models, proposals, and solution recommendations created by team members. \n \n \n • \n Act as an escalation point for complex commercial scenarios. \n \n Customer-Facing Proposal & Commercial Strategy \n \n • \n Oversee creation of customer-facing proposals, executive presentations, pricing summaries, and business cases. \n \n \n • \n Ensure commercial narratives clearly communicate value, pricing rationale, and solution recommendations. \n \n \n • \n Drive consistency in proposal quality, messaging, and commercial positioning. \n \n Product & Use Case Alignment \n \n • \n Partner with Product, Solution Consulting, and Sales teams to ensure customer requirements are effectively translated into commercial recommendations. \n \n \n • \n Guide sales teams on product selection, packaging, and strategic positioning. \n \n \n • \n Ensure proposed solutions align with customer goals and organizational priorities. \n \n Sales Enablement & Operational Excellence \n \n • \n Develop programs that increase seller competency in commercial discussions, pricing strategy, and proposal effectiveness. \n \n \n • \n Establish reporting and metrics to evaluate deal support effectiveness and sales adoption. \n \n \n • \n Identify opportunities to streamline deal workflows and improve sales productivity. \n \n \n • \n Drive best practices across opportunity qualification, commercial engagement, and proposal development. \n Qualifications\n To be successful in this role you have: \n \n • \n 10+ years of experience in Sales Operations, Revenue Operations, Commercial Strategy, Deal Support, or Deal Operations. \n • \n 3+ years leading or mentoring teams in a sales support, commercial, or operations environment. \n • \n Experience supporting enterprise software or SaaS organizations through complex sales cycles. \n • \n Strong expertise in pricing strategy, deal modeling, customer-facing proposal development, and commercial operations. \n • \n Proven ability to coach sales teams and influence executive stakeholders. \n • \n Exceptional communication, leadership, and organizational skills. \n • \n Ability to balance strategic leadership responsibilities with hands-on engagement in key opportunities. \n \n JV20 Additional Information\n Work Personas \n We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. \n Equal Opportunity Employer \n ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. \n Accommodations \n We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. \n Export Control Regulations \n For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. \n From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. \n #J-18808-Ljbffr

We are looking for an on‑site talented and experienced Superintendent Pharmacist (Independent Prescriber) with a proven track record in online pharmacy. The ideal candidate will hold an independent prescriber qualification and have experience working in a remote weight loss service. This role will be responsible for overseeing the day‑to‑day operations of the pharmacy, ensuring compliance with regulatory standards, and leading a team to achieve the company’s performance targets and KPIs. • Lead and manage the daily operations of Rightangled Pharmacy, ensuring the highest standards of safety, efficiency, and customer service., • Oversee regulatory compliance, ensuring the pharmacy meets all legal and ethical requirements, including GPhC and MHRA regulations., • Manage and mentor a team of pharmacists, pharmacy technicians, and support staff, fostering a culture of teamwork, continuous improvement, and professional development., • Develop and implement strategies to grow the pharmacy’s customer base, improve operational efficiency, and drive revenue growth., • Work closely with the executive team to set and achieve the company’s sales and performance KPIs, ensuring a strong focus on customer satisfaction and retention., • Ensure seamless integration of new services and products, while optimising existing operations to improve the customer experience., • Monitor and analyse sales performance, customer feedback, and industry trends to adapt and innovate in a competitive market., • Develop relationships with external stakeholders, suppliers, and healthcare professionals to expand the pharmacy’s reach and services., • Drive initiatives that enhance the pharmacy’s digital presence, improve marketing efforts and optimise the online customer journey., • GPhC registration., • Independent Prescriber., • 6+ months of prescribing experience, with a proven track record of managing and growing pharmacy operations., • Strong communication, organisational, and problem‑solving skills, with the ability to work in a fast‑paced, dynamic environment., • Strong leadership and team management skills, with a focus on building high‑performing teams., • Excellent understanding of UK pharmacy regulations and a commitment to maintaining the highest ethical and safety standards., • Commercially astute with a strong focus on achieving targets, KPIs, and delivering exceptional customer service., • Nice to have: experience prescribing GLP‑1 medication., • Access to cutting‑edge technology and tools to support your work., • Employee discounts on our healthcare products., • Opportunities for personal and professional development within a forward‑thinking company. At Rightangled, we are committed to creating a dynamic, innovative workplace where every team member has the opportunity to make a real impact. You’ll be joining a growing company that’s at the forefront of healthcare innovation, with the chance to contribute to exciting projects that are transforming patient care. #J-18808-Ljbffr

Exquisite Gaming Ltd. is a global Gaming and Entertainment focused consumer products company working with some the world’s biggest brands.Manufacturing and distributing its own bespoke range of products to retailers and distributors and consumers around the world. At Exquisite Gaming, we believe in fostering a collaborative and inclusive work environment where every team member has the opportunity to contribute to our success. We are excited to welcome new talent who can bring fresh perspectives and skills to our diverse team. If you possess a drive for excellence and thrive in a fast-paced and innovative setting, we invite you to explore the exciting career opportunities awaiting you at EXG. At EXG Pro, we’re more than just a company — we’re a passionate team of pop culture enthusiasts on a mission to create meaningful, 100% licensed collectibles that celebrate iconic franchises and resonate with fans. From gamers and collectors to casual enthusiasts, we’re here to bring fandoms to life in fun, functional, and innovative ways. We pride ourselves on a collaborative, creative culture where ideas thrive, and every team member plays a part in shaping the future of fandom. If you’re looking for a role that combines purpose with passion, and a product you can genuinely get behind — you’ll feel right at home here. Join us and turn your passion into purpose The Head of Supply Chain Operations is a new strategic leadership role within the company, with overall responsibility for the accuracy and operation of the company’s inventory position, including EXG’s inventory management data system and processes, the demand planning process and customer operations team.Managing all global 3PL warehouse operations and logistics suppliers to ensure all Customer POs and operations operate within agreed SLA’s and performance KPI’S.Implementing technology solutions to automate processes where applicable. • Lead, mentor, and motivate a high-performing Operations team, fostering a culture of collaboration, innovation, and continuous improvement., • Conduct regular performance evaluations and provide constructive feedback for professional development., • Own & optimise the company’s inventory position and accuracy within the IMS system (ZOHO) & intelligence system (NOVA), • Lead the operations team through the development, build, enhancement and successful implementation of the Operations Hub within EXG’s intelligence system (NOVA), • Monitor and analyse inventory turnover, optimize stock levels, identifying areas for improvement and implementing best practices., • Ensuring sales, finance, production and exec leadership teams have access to “live and accurate” stock data to enable effective inventory decisions., • Ensure all Customer Purchase orders are processed and delivered to agreed SLA’s., • Working closely with Sales teams on Customer PO accuracy and IncoTerms, • Working with the sales teams, leverage the customer ops teams customer relationships to propose inflight customer stock purchase orders (Replenishment opportunities, Stock management opportunities), • Working closely with Finance & Operations Director; monitor and negotiate improved terms with all global shipping Logistics and 3pl providers as required to deliver service and cost improvements., • Working closely with the production & sales teams to plan timely and optimized shipments to relevant warehouses and customers., • Oversee the operational efficiency of our global 3PL warehouse solutions, ensuring the precision of data, effective stock controls, and adherence to agreed SLA’s., • Work to streamline the global 3pl warehouse infrastructure, optimizing operations, establishing new locations when necessary, and coordinating stock transfers as needed., • Provide the Exec leadership team with a comprehensive monthly operational report detailing warehouse performance., • Manage and optimise global marketplace operations (E-commerce, Marketplaces, & Dropship partnerships) ensuring appropriate marketplace delivery SLA’s are achieved., • Lead the demand planning process, collaborating closely with the finance, sales, marketing and Product teams to ensure accurate demand planning with factories., • Offering recommendations for activities aimed at boosting the performance of slower-moving product lines., • Providing inputs into purchasing and procurement processes in collaboration with the Product team, • Making recommendations for improvements to ensure a streamlined and efficient demand supply chain., • Partnering with sales teams to meet FOB customer and market requirements effectively., • Ensure Marketplace and E-commerce strategic demand planning needs are prioritised., • Working with sales, marketing, finance and product teams develop product and packaging solutions that optimise maximise ROI and minimise chargebacks, • Bachelor’s degree in business administration, Commercial, Operations Management, or a related field., • Proven experience in a senior management role within consumer products, • Strong understanding of supply chain, inventory management, and quality assurance processes. Production of budgets and strategic plans, • Experience of global 3pl warehousing and distribution chains, • Excellent leadership and team management skills., • Strategic thinker with the ability to align operational goals with overall business objectives., • Exceptional analytical and problem-solving abilities., • Effective communication skills with the ability to collaborate across departments., • Familiarity with industry regulations and compliance standards. If you are a results-driven and experienced operations professional looking to make a significant impact in the gaming industry, we invite you to apply and join our passionate team at Exquisite Gaming Company Ltd. What We Offer • 33 days of annual leave to recharge and reset, • Hybrid working model – 2 days remote, 3 days in our vibrant central London office, • Company perks, including Vitality health insurance, Health Shield, and Life Assurance, • A tight-knit, driven team that shares your love for pop culture #J-18808-Ljbffr

Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company's business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world's top three companies in public transportation management systems. Indra's technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers' key operations, Indra is at the core of their business, and Indra's four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers' needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London's transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL's strategic technology partner to guarantee the operation and evolution of the world's largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. The Senior Security Consultant plays a pivotal role in shaping and executing the organisation's information security strategy, governance and risk management activities to protect services, systems and data. The role is responsible for implementing security frameworks, leading risk and incident management, ensuring regulatory compliance, managing third-party security, and driving continuous improvement through monitoring, reporting and awareness initiatives. • Define, implement and monitor corporate information security strategies, objectives and governance frameworks., • Design and implement information security management systems and security master plans., • Lead risk management activities, including risk identification, assessment, treatment and reporting., • Define cybersecurity action plans and oversee their execution., • Ensure the protection of services, business processes and information assets., • Oversee security monitoring, incident investigation and response activities, including coordination of disciplinary or legal actions where required., • Manage and coordinate independent security audits and remediation follow-up activities., • Drive continuous improvement by monitoring security performance, reporting on security posture and defining corrective actions., • Develop and manage dashboards and metrics for operational security reporting., • Support business continuity by performing business impact analyses and defining continuity and testing plans., • Implement and maintain information security controls aligned with applicable laws, regulations, standards and best practices, including ISO 27001/27002, GDPR, Cyber Assessment Framework (CAF) and NIST CSF., • Develop and maintain information security policies, standards and procedures, ensuring organisational compliance., • Define, coordinate and assess the implementation of specific security controls for new systems and services., • Manage supplier and third-party security, including supply chain security considerations., • Deliver security awareness and training initiatives to promote a strong security culture across the organisation., • First 3 months: 2 days onsite per week, • Thereafter: fully remote with a maximum of 0-1 day onsite (as required), • Minimum of 8 years' experience in information security governance, management and operations, including the delivery of security projects in large and complex organisations., • Bachelor's or Master's degree in Computer Engineering, Telecommunications Engineering or a related discipline., • At least two of the following certifications: CISA, CISM, CRISC, CISSP, ISO 27001 Lead Auditor, ISO 27001 Lead Implementer, ISO 22301 Lead Auditor, CEH, CCSP or SSCP., • Willingness to travel when required., • Experience in the design and implementation of other management systems, such as ISO 27701, ISO 22301, ISO 20000, ISO 9001 and ISO 14001., • Knowledge of security in cloud environments, artificial intelligence, industrial control systems (ICS), operational technology (OT) and the Internet of Things (IoT)., • Knowledge of physical security principles and controls., • Experience with GRC tools such as ARCHER, GlobalSuite or similar platforms., • Experience performing compliance and certification audits, including ISO 27001 and GDPR., • Hands-on exposure to technical security solutions and controls., • Knowledge of sector‑specific regulatory and security frameworks in areas such as banking, energy, telecommunications and media, industrial protection, and critical infrastructure protection., • Knowledge of SOC operations, digital forensics and fraud management., • Experience with GRC / IRM platforms and the automation of security and compliance processes., • Additional security certifications such as CGEIT, C CISO, QSA, CDPP, or Security Director certification issued by the Spanish Ministry of the Interior., • Strong analytical and problem-solving skills., • Collaborative mindset and ability to work effectively in multidisciplinary teams., • Capacity for continuous learning, innovation and adaptation., • Proactive approach with a strong sense of ownership and initiative., • High level of integrity, accountability, commitment and professional confidence., • Strong customer focus and results orientation., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension - 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

Veza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data. Veza's Access Graph platform maps an organization's entire identity ecosystem across users, groups, roles, policies, permissions, and resources providing deep visibility and control over human, non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications. With over 30 billion access permissions under management, global enterprises including Blackstone, Expedia, and Wynn Resorts trust Veza to manage privileged access monitoring, non-human identity security, access entitlement management, and next‑generation identity governance. Founded in 2020 and headquartered in Redwood City, California, Veza is now part of the ServiceNow family, with the acquisition closing in March 2026. The combination brings together Veza's AI‑native Access Graph with ServiceNow's AI Control Tower and agentic workflows, enabling organizations to enforce end‑to‑end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents. For engineers joining Veza today, this means the scale and resources of an enterprise platform company, with the product velocity and mission‑driven focus of a security innovator at a pivotal moment in the industry. The Senior Customer Success Manager is responsible for the end‑to‑end success of a defined portfolio of enterprise customers. This role carries direct accountability for customer outcomes, including executive alignment, realized business value, platform adoption, renewal readiness, and expansion identification. Operating with extreme ownership, this leader brings structure to complex environments, drives measurable results, and orchestrates internal resources without requiring direction. We hire builders and owners–not coordinators. This is a leadership‑caliber individual contributor role deployed against a limited number of accounts to enable deeper executive engagement and measurable customer outcomes. Role Scope • Own a portfolio of approximately 8-10 strategic enterprise customers, • Operate within a high‑touch engagement model where depth of partnership is prioritized over volume, • Engage regularly with CIO, CISO, and senior technology leadership, • Directly influence renewal outcomes, expansion opportunities, and executive satisfaction, • Support customers operating in complex, highly integrated environments, • Identify material risk multiple quarters ahead of renewal cycles and drive coordinated mitigation Core Responsibilities Extreme Ownership of Customer Outcomes • Serve as the accountable leader for the health, trajectory, and commercial posture of each assigned customer., • Establish clear success criteria and align internal execution accordingly., • Drive customers from deployment to durable operational reliance., • Orchestrate the resources required to achieve customer outcomes., • Treat each customer as a business, balancing advocacy with commercial responsibility. Executive Engagement • Build trusted advisor relationships with CIO, CISO, and senior stakeholders., • Deliver Executive Business Reviews grounded in measurable business outcomes., • Align platform capabilities to strategic initiatives such as security posture, regulatory readiness, and operational resilience., • Guide executive decision‑making through insight and credible challenge when necessary. Value Realization • Build and govern multi‑year Success Plans for every strategic account., • Translate product capabilities into quantified business impact., • Ensure customers achieve the outcomes that justified their investment., • Develop referenceable advocates through demonstrated value. Renewal Predictability • Own renewal posture across the portfolio with no late‑stage surprises., • Inspect leading indicators including adoption depth, executive engagement, and realized value., • Communicate risk early with a clear mitigation strategy and path to resolution. Risk Management & Account Health Leadership • Bring rigor and objectivity to evaluating account health., • Proactively identify erosion signals and mobilize cross‑functional teams before issues escalates., • Develop and execute disciplined recovery strategies when required., • Deliver difficult messages when necessary to protect long‑term outcomes., • Maintain high forecast accuracy for assigned accounts. Cross‑Functional Partnership • Operate as the accountable leader for customer outcomes while partnering closely with Account Executives and Solution Engineers across the customer lifecycle., • Align commercial strategy with the Account Executive to support retention and expansion., • Partner with Solution Engineers on technical strategy, ensuring deployments support defined success criteria., • Lead integrated account planning across Sales, Solutions, and Customer Success., • Foster a one‑team approach focused on long‑term customer value rather than functional handoffs. While execution is shared, accountability for customer outcomes remains clear. Internal Execution & Governance • Coordinate Sales, Professional Services, Support, Product, and partner teams, • Establish governance frameworks that drive accountability and transparency, • Remove obstacles and maintain execution momentum across large programs, • Operate effectively within highly matrixed customer organizations Required Experience • 12+ years managing complex enterprise customers within SaaS or platform organizations, • Demonstrated ownership of large, multi‑threaded accounts with executive visibility, • Proven experience driving renewals, expansion, and long‑term customer value, • Strong business and financial acumen with the ability to connect adoption to ROI, • Executive‑level communication skills and presence, • Comfortable operating in ambiguous, high‑stakes environments, • Track record of proactively identifying risk and driving resolution Nice to Have: Identity/Security Domain Experience supporting identity, security, governance, or other mission‑critical enterprise platforms is beneficial but not required. Relevant exposure may include: • Identity Governance & Administration, • Privileged Access Management, • Access certifications / User Access Reviews, • Compliance initiatives (SOX, ISO, NIST, SOC 2), • Zero Trust programs, • Security transformation efforts Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. #J-18808-Ljbffr

We're one of Europe's fastest-growing fintech companies - on a mission to create the world's most empowering way to pay. We launched the product in 2020 and achieved double unicorn status, valued at $2 billion, and since then have taken on more than 6 million customers. Our mission is to become the best way to pay for anything, anywhere and say goodbye to credit costs for everyone. This is huge. Want to join us? The Senior Financial Accountant is responsible for key areas of Zilch's month-end close, financial reporting and operational expenditure accounting. The role operates with a high degree of independence, ensuring financial information is accurate, complete and delivered in line with reporting deadlines and control requirements. The role requires the individual to resolve complex accounting and operational issues, determine appropriate approaches to new or ambiguous assignments, and identify improvements to Finance processes, systems and controls. The Senior Financial Accountant works closely with colleagues across Finance and the wider business, contributes to cross-functional initiatives and supports the development of junior team members. • Own relevant areas of the monthly management accounts across the P&L and balance sheet, ensuring accurate and timely reporting., • Take end-to-end responsibility for operational expenditure accounting and the accruals process, ensuring costs are complete, accurate and appropriately recognised., • Partner with FP&A on operational expenditure, explaining performance against budget, investigating variances and providing meaningful commentary and insight., • Own specified non-Opex accounting areas, including IFRS 16 lease accounting, advertising revenue and customer acquisition costs., • Work with Sales, Growth and other stakeholders to obtain the information required for accurate accounting and determine the appropriate accounting treatment., • Own the Finance relationship for Zilch's Polish subsidiary, working with the local Finance team and external accountants to review the monthly trial balance and supporting reconciliations., • Resolve subsidiary accounting queries and oversee management and statutory reporting activities to support accurate and timely consolidation into Group reporting., • Prepare and review month-end journals, including accruals, prepayments and fixed assets, in accordance with reporting deadlines and financial controls., • Complete and review detailed balance sheet reconciliations, proactively investigating and resolving discrepancies., • Provide clear financial commentary, variance analysis and insight to Finance and non-Finance stakeholders., • Support the preparation of year-end accounts and completion of the external audit, independently resolving matters within the role’s areas of ownership and escalating more complex issues appropriately., • Provide guidance to the AP and AR function, supported by analysis of ageing, expenditure and other relevant trends., • Identify risks, control gaps and opportunities to improve Finance processes, systems and ways of working., • Define and implement practical improvements that increase the accuracy, efficiency and scalability of Finance operations., • Contribute to the continued development and optimisation of NetSuite, working with internal stakeholders and Oracle consultants to define requirements, assess options and support implementation., • Determine the appropriate approach for new or ambiguous assignments, presenting options and recommending practical solutions where established procedures do not fully address the issue., • Support medium to large Finance projects and cross-functional initiatives, taking ownership of defined workstreams of low to medium complexity., • Manage competing priorities and deliver accurate work against key reporting and project deadlines with minimal oversight., • Build effective relationships across Finance and the wider business, adapting communication and working styles to different stakeholders., • Simplify complex financial or technical information and communicate it clearly to Finance and non-Finance audiences., • Lead knowledge-sharing within relevant stakeholder groups and provide guidance and coaching to junior colleagues., • Ensure the role’s priorities and outputs remain aligned with Finance priorities, Zilch's wider objectives and company performance., • A recognised professional accounting qualification, such as ACA, ACCA, CIMA or equivalent, with typically at least two years of relevant post-qualification experience., • Broad technical accounting knowledge and the ability to apply it independently to operational and financial reporting matters., • Practical experience of month-end close, management accounts preparation and balance sheet reporting in a fast-paced environment., • Strong knowledge of accruals, prepayments, fixed assets and operational expenditure accounting., • Experience of IFRS 16 lease accounting and the ability to assess accounting treatments for less routine transactions., • Experience preparing and reviewing journals, reconciliations, supporting analysis and financial commentary., • Experience supporting year-end statutory accounts and external audit requirements., • Strong analytical and problem-solving skills, including the ability to investigate issues, identify risks, evaluate options and recommend solutions., • Advanced Excel skills and the ability to interpret financial data, identify trends and communicate meaningful insights., • Experience using NetSuite is desirable, alongside the ability to navigate and improve financial systems, processes and cross-functional workflows., • Experience partnering with FP&A and non-Finance stakeholders to understand business activity and its financial impact., • Experience working with international subsidiaries, local Finance teams or external accounting providers is desirable., • A solid understanding of Zilch's operating model and how Finance activities contribute to company objectives and performance measures., • Awareness of relevant industry developments, regulatory requirements, financial tools and emerging practices, with the ability to apply this knowledge to the role., • An understanding of the customer, competitive and market factors that may affect Zilch and the role’s areas of responsibility., • Strong written and verbal communication skills, including the ability to make complex financial information accessible and relevant to different audiences., • The ability to work independently across complex operational responsibilities, applying sound judgement when information is incomplete or issues are ambiguous., • Experience sharing specialist knowledge and coaching or supporting the development of junior colleagues., • Pension scheme., • Death in Service scheme., • Income Protection., • 5% back on in-app purchases., • £200 for WFH Setup., • Private Medical Insurance including;, • GP consultations (video, telephone or face-to-face)., • Prescribed medication., • In-patient, day-patient and out-patient care., • Mental health support., • Optical, dental & audiological cover., • Physiotherapy., • Advanced cancer cover., • Menopause support., • Employee Assistance Programme including:, • Savings & discounts on everyday shopping., • 1:1 personalised well‑being consultations., • Gym membership discounts., • Enhanced maternity pay., • Enhanced paternity pay., • Enhanced adoption pay., • Enhanced shared parental leave., • Professional Qualifications., • Professional Memberships., • Learning Suite for e-courses., • Internal Training Programmes., • FCA & Regulatory training., • Hybrid working: office-based Monday, Wednesday, and Thursday; remote working Tuesday and Friday, • Casual dress code., • Workplace socials., • Healthy snacks. #J-18808-Ljbffr

About the job: Penta Consulting are a technology service provider and leading outsourced partner helping to deliver professional and managed solutions across EMEA, North America and LATAM. With over 28 years experience, we are the gold standard when it comes to providing bespoke solutions to Telco organisations globally. We’re expanding our Telco team and looking for Level 3 Technical Support Specialists to remotely support our global telecom clients' legacy Transmission infrastructure. You will act as the most senior point of contact to resolve critical issues, working with customer teams to ensure network availability. What You’ll Be Doing • Providing Remote Level 3 Support on multivendor legacy Transmission products, supporting to resolve critical issues, • Perform detailed troubleshooting, root cause analysis (RCA) and problem resolution, • Collaborate with customer teams globally, • Act as a trusted technical advisor for customers, ensuring high quality service delivery What You Bring • At least 10 years of Technical Support experience with specific vendors, • Fluency in English - exceptional verbal and written communication skills, • Experience in Troubleshooting and working with Telco Operators

Talentmark are recruiting for a Marketing Director to join a leading provider of advanced analytics, research and technology solutions to the life sciences industry on a contract basis for 6 months initially. This role is fully remote but tied to the London office so may require occasonal trip to site. Company: Our client offers research services and technology solutions in the life sciences industry. With just under 100,000 employees, the company has operations in over 90 countries worldwide. Their ambition is to help accelerate healthcare innovation through the intelligent use of data, advanced analytics and artificial intelligence, enabling better decision-making across the product development lifecycle. Salary: Up to £74.53 per hour PAYE Marketing Director Role: Plan and deliver Storefront activity to improve sales, margin and customer satisfaction. Manage onboarding, performance and compliance to maintain Store Front standards. Optimise product listings, descriptions and taxonomy to improve discoverability and client uptake. Develop and implement pricing and promotional strategies to maximise sales and margin. Lead cross-functional projects to improve listing quality, customer experience and fulfilment efficiency. Collaborate with marketing to plan and execute launches, campaigns and promotional calendars.Your Background: Hold a degree in Business, Commerce, Economics or a related discipline, or have equivalent working experience. Working experience leading an on-line store or e-commerce programme, preferably in healthcare or pharma. Experience in catalogue management, product listing optimisation and taxonomy governance. Strong commercial acumen with experience in pricing, promotions and margin management. Demonstrable project management experience and ability to manage multiple priorities.Apply: For more information, or to apply for this Marketing Director position please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only). It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check

🚀 Service Delivery Manager 📍 Location: Remote, with travel required to meet with customers as needed Are you an experienced Service Delivery or Operations professional looking for an opportunity to make a real impact? We’re partnering with a rapidly growing technology business operating at the intersection of connected devices, technology, and the circular economy. The company works with major OEMs, carriers, enterprises, logistics providers, and technology partners to manage the full lifecycle of devices - from deployment and returns through to repair, recovery, resale, and reuse. Their platform combines SaaS, automation, and AI to bring greater visibility and efficiency to complex device supply chains. As Service Delivery Manager, you’ll play a key role in ensuring the successful operational delivery of customer programmes. Working closely with the Operations Director and cross-functional internal teams, you’ll help drive actions forward and ensure customers receive a consistently high level of service. Key responsibilities include: • Managing customer tickets and operational requests, • Tracking action plans and ensuring deliverables are completed, • Preparing reporting packs and customer updates, • Supporting QBRs and MBRs, • Coordinating across internal teams to drive operational performance, • Building strong relationships and ensuring a positive customer experience This is a fantastic opportunity to join an innovative business helping shape the future of the circular technology economy.

Who We Are: Cingularity is a highly specialised global fibre network provider enabling the transmission of premium live broadcast TV. Our obsession with quality, performance, and network resilience has allowed us to deliver services for companies including Amazon Prime, Warner Bros. Discovery and ATP Media, where we are trusted to carry the live TV signals destined for their global TV audiences. IMG Media acquired Cingularity in September 2022 to provide the expertise to guide IMG’s remote production evolution toward a hybrid model of fibre, satellite, cloud and IP. IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and event management. It powers growth of revenues, fanbases and IP for more than 250 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, World Rugby, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. Working Conditions: Permanent Contract, Gunthorpe St, London Mon-Fri, 9am-5pm The Role: Cingularity is seeking an operational Technical Project Manager with a telecommunication or broadcast background to join its team and help pave the way for our development and expansion over the coming years. You will play a crucial part in Cingularity’s development, ensuring projects are delivered on time while actively involved in service delivery, logistics, procurement, pricing, and resource management. You will aid company growth and utilise your knowledge to shape workflows and processes. Key Responsibilities: Project Management and Service Delivery • Manage Service Delivery of customer solutions, including engagement with suppliers, ensuring deadlines are met for upcoming events, and permanently deploying solutions., • Coordinate the delivery of Telecommunication connectivity from order to handoff., • Coordinate logistics for upcoming events., • Coordinate quotations and ordering. This includes negotiating with suppliers, obtaining detailed quotations and invoices, inputting data and managing costs., • Project Management of key projects from initiation to completion, interpreting project requirements, ensuring they’re executed accurately and within the agreed timescales., • Collaborating with colleagues, stakeholders, customers, and suppliers. Managing the successful delivery of internal and external projects, ensuring that schedules are optimal and maximising the time available while minimising project risk., • Proactively identify and highlight potential project risks to the management team, including capacity, resource issues and external factors., • Monitoring projects on an ongoing basis, evaluating progress/quality, managing issue resolution, and leading activities required to maintain and complete all project documentation. Knowledge and Experience: • Experience and knowledge in Project Management and Service Delivery for either Telecommunications or Sports Broadcast environments., • Expert in Office 365 or G-Suite, with excellent working Excel or Google Sheets knowledge., • Knowledge of Broadcast environments and workflows, including experience working with satellite and broadcast operators., • Experience with modern project management applications such as ClickUp, Monday, Wrike and Asana., • Familiar with Telecommunications Products and Technologies. (Wavelength, Dark fibre, Managed Ethernet)., • Skills in technical /non-technical documentation writing, including Project scoping, Executive summaries, and Status reports., • Proven experience in Project Management or Service Delivery within a related industry., • PRINCE2 Qualifications are advantageous. Soft Skills: • Ability to communicate effectively with both technical and non-technical individuals., • Excellent interpersonal, written, and oral communication skills., • Proven record of providing an exceptional customer experience., • Excellent attention to detail and the ability to remain focused under pressure., • Proven analytical and problem-solving skills., • The ability to follow and develop operational processes to a high standard., • Self-motivated and organised individual up for the challenge of a start-up., • Maintain a flexible work schedule according to business needs. Unusual Challenges • Going the extra mile in a start-up environment, working across multiple disciplines., • Project-based international travel The Package • Competitive Salary based on experience., • Twenty-three days’ holiday allowance., • Full-time employment., • Fully Loaded Health Insurance Policy., • Worldwide Travel Insurance for Business and Leisure, Contribution Pension Scheme. In addition, success at IMG is driven by four core competencies that apply to all employees: Business Acumen – Understanding financial drivers, interpreting business data, aligning decisions to strategic outcomes Operational Excellence – Driving efficiency, governance, and continuous improvement in delivery & operations Innovation Mindset – Cultivating curiosity, experimentation, and forward-looking capability development Leadership & Collaboration – Inspiring others, building trust, and enabling collaboration across teams

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since launching, we’ve grown from startup to global scale, reaching double-unicorn status and building a presence across multiple countries, with even more growth ahead. We now serve hundreds of thousands of SMEs, pay millions of employees, and support a growing pool of job seekers finding their next role through our platform. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. • We are Mission First - Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?, • We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy, • We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale, • We Live by Our Values - we role model our values at all times, • We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution of our UK Customer Success function. You will lead our regional team to protect and expand our customer portfolio while shifting our operational focus from reactive support to proactive, commercially-driven revenue growth. Your key focus areas will be • Own the revenue trajectory of your book You will carry a Net Revenue Retention (NRR) quota across a portfolio of SMB accounts, accountable for both preventing churn and growing ARR through expansion. This is not a relationship-management role — you are expected to retain, grow, and be measured on the commercial outcome of every account you manage., • Turn adoption into advocacy You will drive measurable product embedding across your portfolio — moving customers from go-live to active across the Employment Hero Platform — and convert the highest-performing accounts into referenceable advocates, case studies, and referral sources. Advocacy is a commercial output, not a nice-to-have., • Intervene before customers tell you there's a problem You will work from a live health score across your book, identifying risk signals before they become churn conversations. You will own the save motion end-to-end — diagnosing root cause, designing the intervention, and closing the recovery — with pre-approved commercial authority to act without escalation., • Raise the bar for how we do CS You will be expected to contribute to the playbook, not just execute it — flagging what is not working, proposing improvements, and helping build the model as we scale. The best CSMs here will leave fingerprints on how the function operates, not just on their own book., • Marketing & Product You will need to align with our Marketing & Product teams both local & global to surface opportunities via Product Marketing and to provide insights to our Product teams that represent requests from our highest value customers. This will include • Directly leading, coaching, and developing the UK CS (including Customer Success Managers, Partner Success Specialists, Hiring Support Specialists and Customer Growth consultants), establishing a high-performance, output-focused culture., • Designing, implementing, and executing proactive account development plans, QBR cadences, and robust risk-reporting playbooks that separate ‘Risk of Churn’ from ‘Actual Churn’., • Identifying and acting on commercial whitespace across our SME customer base, maximizing the monetization of new product features and modular updates., • Partnering with UK Sales, Marketing, Onboarding, Product and Support teams to build a seamless customer journey and capture high-growth regional opportunities., • Working closely with UK Enablement to identify team product capability gaps and quickly execute training on rapid product updates., • Managing team performance objectively and independently to ensure absolute alignment with our high-performance culture and strategic direction. Who you are To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring • Proven people-leadership experience managing a Customer Success or Account Management team within B2B SaaS (HR, Payroll, recruitment Tech is an advantage), • Demonstrated track record running a team with quota-bearing expansion targets, owning commercial metrics such as NRR and NPS, • Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units., • Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health., • Fast learning agility with the ability to rapidly understand a complex, frequently updated SaaS product., • You will have great interpersonal skills as well as a strong bias towards excellent client service coupled with business outcomes. What we can offer At Employment Hero, we don’t just talk about a better way to work. We live it. Joining Employment Hero Means You’ll • Competitive Compensation: A highly competitive base salary and a rewarding, performance-based commission structure tied to regional retention and expansion metrics., • Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes., • Be trusted to own your work, make decisions, and have a real impact from day one., • Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise., • Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career., • Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create., • Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth., • Connect with colleagues from around the world at our Annual Global Gathering. We’ve celebrated together in Thailand, Vietnam, Bali and Dubai, and can’t wait to meet in the Gold Coast, Australia, for our upcoming gathering. Privacy and AI Notices We’re AI-first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team. We verify candidate identity and location as part of our hiring process. At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.

We are actively looking to engage air, sea and road freight professionals with a passion for freight forwarding and aviation shipping for a new role as an Freight Forwarder (Aerospace / AOG) in Heathrow on a hybrid / remote basis. This role would require travel only 1x day per week to either the Midlands or Heathrow. The incumbent could be based across the United Kingdom. Client Details My client is a market-leader in the shipping industry and has offices based across various areas of the UK! You will be joining a fast-pace environment assisting in finding logistics solutions for some of the world's largest industrial, aerospace, retail & FMCG based customers. My client focuses on searching air freight, AOG, sea freight & road freight solutions, which are both cost effective & time sensitive. Job Description As an Freight Forwarder (Aerospace / AOG) you will report in to the Freight Branch Manager on a daily basis. You will be responsible for the following areas for responsibility across the new Heathrow and Midlands offices. • Manage air freight import and export bookings including pricing, quotations, end-to-end shipping and customs documentations., • Specialising in AOG, Air charter and OOG aerospace shipments from pricing to final mile facilitation, • Focused on both import and export air freight shipments., • Documents of Operations and transportation (booking, airway bills (AWB) and loading confirmation), • Nominating carriers, airlines and GSA in-line with rates, OTIF value and customer requirements in line with a variety of INCOTerms., • Raise additional customs documentation to ensure the freight can move from country to country (ISF,COO, clearance documentation, dual use export licencing, etc), • Customer rate analysis on route guidance, whilst monitoring and secure allocations and operation efficiency, • Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients business requirements, • Providing export and import customs clearance services to our clients. The Ideal Candidate The successful candidate will have an expansive background in freight forwarding across both import and export. The ideal Freight Forwarder (Aerospace / AOG) will have the following skills and experience: • 3+ year's experience in freight forwarding in air freight forwarding., • Experience of pricing, quotation and planning customer deliveries across air freight., • Experience of AOG and or the aerospace sector would be advantageous., • Desirable experience of customs compliance, • Excellent customer service experience, • Knowledge of INCOTerms is advantageous, • Commutable (one day per week) to Heathrow or the Midlands on a hybrid / remote basis. What's On Offer? • £41,000-£53,000, • Comprehensive bonus package, • Private healthcare coverage, • 33 days annual leave, • Comprehensive company benefits account., • Large opportunities to progress knowledge and job banding

The Engagement Manager role is a critical role within the TEKsystems Global Services (TGS) Practice Delivery organization and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution for all customer engagements. The delivery function varies in responsibility from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, issue resolution and supporting other Delivery leads within the account portfolio, and project/engagements. The Engagement Manager assumes accountability of meeting customer expectations, delivery assurance of scope of services, deliverables, and all-round outcomes from the engagements. The Engagement Manager is responsible for qualifying and quantifying the business value benefits from the project outcome throughout the engagement. They are expected to have the skills required for managing complex deliverable-based, fully outsourced, or scale engagements or programs. The responsibilities listed below are not exhaustive, as each account will state their unique requirements in the Statement of Work (SoW) or as defined with the Account team at the start of the project. Key Responsibilities Delivery Management: • Delivery of the Engagement, SoW requirements and deliverables as defined by customer., • Understand SoWs/MSAs and importance of staying on top of the engagement activities & deliverables to meet the expectations of the customer., • Collaborate with cross functional teams to manage risk, engagement scope, and deliver according to the terms and conditions of our contracts., • Manage revenue and control, cost & profitability for assigned engagement(s)., • Consolidate and provide engagement delivery reporting as per the Customer engagement needs via a Monthly and/or Quarterly Business Reviews (MBR/QBR)., • Establish escalation protocol between Engagement teams (Consultants, Internal FTEs), Customer Hiring/Project Managers and TGS Account Managers., • Set and manage timekeeping processes, delivery expectations with consultants., • Follow and adhere to relevant delivery framework to ensure all aspects of the engagement delivery are covered., • Facilitating group sessions with consultants to share best practices, technical solution recommendations, case studies and build support network community. Account & Customer Management: • Establish and perform periodic customer, engagement, and solution "health checks" baselined against the target metrics/expectations associated with the value streams., • Accountable for customer engagement requirements to deliver and meet or exceed customer expectations., • Participate in Account Strategy with internal stakeholders relative to engagement status, opportunities, and imminent risks., • Establish and support reporting cadences, status reports, RAID log, and budgetary documentation., • Facilitate the collaboration between the Customer, Consultants and TGS Practice groups to extend the support as required., • Co-ordinate with cross-functional teams to keep the consultant's forum together, networking, share best practices, driving relevant newsletters, lunch & learn sessions etc., • Maintain awareness for additional business opportunities and support pursuit of future business through quality results and escalation to internal stakeholders when additional business opportunities may present themselves. Management Responsibilities: • Act as a servant leader in leading/directing delivery activities across multiple engagements., • Consolidate engagement status and budget information across the portfolio., • Develop and maintain engagement related documentation including processes, tools, and procedures in accordance with the TGS delivery framework., • Understand and manage customer requirements (deliverables) to ensure contract compliance and customer satisfaction., • Ensure Human Resources policies and procedures are communicated to consultant staff., • Support of other engagements and/or delivery team members as required. Resource Management: • Communicate and/or track consultant requirement details as requested., • Collaborating with recruiters and Account Managers in preparation for new starters joining client teams and issue resolution as needed., • Performance tracking, management, and reporting as requested., • Collaboration with cross function teams to onboard/off-board consultant onto Customer and TGS IT systems (Email, MS Teams, SharePoint etc.,) Requisite Abilities and/or Skills • Analysis and problem-solving skills, • Time management and organizational skills, • Personnel and team management skills, • Demonstrable engagement data/ risk analysis and correlation/ mitigation skills, • Excellent customer service and stakeholder management skills Basic Qualifications and Experience • Bachelor's degree, Masters is preferable., • IT experience, customer project/engagement delivery exposure, and agile methodologies awareness., • Experience managing and delivering professional managed services to Customer., • Greenfield development, Application modernization, Cloud technologies awareness, • Experience working with Cloud service providers (AWS, Azure, GCP), hosting solutions, offerings, modernization & migration & strategies is a plus, • Understanding of managed services model, risk, accountability, responsibility expectations, • Agile, Project & Engagement Management experience and any training / certifications on Agile, PMI, SAFe, PRINCE2 is a plus., • AWS, Azure or GCP Certifications is a plus, • Stakeholder management, team leading, organizing, coaching and Listening skills., • Understanding of IT environments and able to demonstrate initiative in challenging project situations to provide continual improvement throughout the delivery of services, • Experience working with onsite, offshore, nearshore remote teams, • Behavioral Competencies and Responsibilities, • Customer-first mindset Collaborates: • Works in partnership with internal stakeholders and delivery team to discuss engagement strategy, scope, and overall health of any current engagements, • Partners with Delivery Managers, Account Managers, Account Directors, Solution Executives and Business Development Managers to manage risk and ensure we are delivering to the terms and conditions of our contract, • Participates in monthly financial review meetings with Back Office Communicates Effectively: • Thoroughly documents all escalation procedures then communicates to necessary audiences, customer, consultant, managers, • Actively listens to others, • Clearly articulates the Customer/SoW requirements and relevant supporting delivery processes, • Proactively contributes to customer/account discussions and attends relevant account meetings Instills Trust • Maintains positive rapport with consultants and customers by following through on commitments in a timely and responsive manner, • Develops and maintains trust with internal partners by acting on feedback and ensuring engagement success Action Orientated • Identifies concerns, such as sourcing gaps, and quickly communicates these, • Facilitates issue resolution using root cause analysis and identifies proper parties to communicate to, • Proactively anticipates customer needs, creates solutions and contingency plans to limit issues, • Advocates for TEKsystems Global Services (TGS) when possible, to support growth opportunities with customers, • Contributes, collaborates, and drives internal process improvement issues initiatives

About Us Established in 1977, Fifth Column is one of the UK's leading garment decoration companies, specialising in screen printing, embroidery and HD digital printing. From our 11,000 sq ft London production facility, we work with clothing brands, breweries, music merchandise companies, agencies, charities, events and businesses across the UK. As we approach our 50th year, we're looking for an experienced manager to lead our customer-facing office team and take genuine ownership of how enquiries, quotations and orders are handled — from first contact through to production. The Role This is a senior, hands-on position. You'll lead a small team of Account Managers, while staying close enough to day-to-day work to spot issues, step in when needed, and keep things moving. You'll report directly to the Managing Director and work closely with production, but you'll be expected to run the office function independently rather than wait for direction. Opportunities shouldn't disappear into an inbox — we want someone who builds structure around enquiries and follow-ups, and helps the team convert more of them into profitable orders. Key Responsibilities • Lead and manage the customer-facing office team, including workloads and priorities, • Make sure enquiries and customer emails are dealt with promptly, • Monitor outstanding quotations, drive follow-up, and improve quote conversion and retention, • Set and track practical KPIs (response times, quotations, follow-ups, order processing), • Support the team with pricing, complex enquiries and customer escalations, • Ensure orders and production information are accurate before handover to production, • Work with production to manage lead times, capacity and customer expectations, • Identify bottlenecks and improve systems and working practices, • Coach the team and hold people accountable to standards, • Provide clear reporting on enquiries, quotations, conversion and workload, • Help identify where systems, automation and AI can genuinely improve efficiencyAbout You, • Experience managing a customer service, account management, sales support or commercial operations team, • Background in print, garment decoration, promotional merchandise, branded clothing or a similar manufacturing environment, • Strong experience preparing quotations and managing B2B customers, • Confidence to manage performance and have difficult conversations when necessary, • Excellent attention to detail and a practical understanding of margins, • Comfortable prioritising in a busy environment with high enquiry and order volume, • A natural instinct to follow things through rather than wait to be asked Experience with screen printing, embroidery, DTG/DTF or branded merchandise is a significant advantage. We're particularly interested in people who've worked in a busy SME, where managers are expected to solve problems rather than just report them upwards. What We Offer • £45,000–£50,000 salary, depending on experience, • Annual performance bonus, • Company pension, • Bike to Work scheme, • Employee discount, • Casual dress, • On-site parking, • Monday to Friday hours, • Genuine influence over how the business operates, in an established independent London manufacturer This is a fully office-based role in Tottenham Hale. Hybrid or remote working is not available. Applicants must have the right to work in the UK. Fifth Column is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

Location: Remote, Europe / Hybrid - London/Amsterdam Sector: Global Technology / IT Services Experience: 12+ years PQE We are partnering with a leading global technology organisation to appoint a Senior Commercial Counsel to support its growing Services & Solutions business across Europe and the Middle East & Africa. This is a highly commercial, customer-facing legal role supporting complex technology and services transactions, including Device-as-a-Service (DaaS), Infrastructure-as-a-Service (IaaS), Managed Services and industry-specific solutions. The successful candidate will work closely with sales, commercial, finance, delivery and legal teams to help structure, negotiate and close sophisticated, multi-country transactions while providing pragmatic advice on legal and commercial risk. The Role You will act as a key legal partner to the Services & Solutions business, taking ownership of the legal workstream across complex transactions from initial negotiation through to contract execution. Key responsibilities will include: • Lead the legal workstream for complex, multi-country services and solutions transactions, supporting negotiations and driving resolution of contractual issues through to execution., • Work directly with customers and counterparties in negotiations, building trusted and commercially constructive relationships., • Partner closely with sales and commercial teams to structure and close large, strategic transactions., • Advise the business on existing contractual commitments and support the development and launch of new services, software and technology solutions., • Provide pragmatic advice on a broad range of commercial, regulatory and contractual issues., • Work collaboratively with lawyers, subject matter experts and business stakeholders across multiple international regions., • Develop and maintain practical playbooks, templates and contracting tools to support the Services & Solutions business., • Support the creation of standard contractual frameworks for emerging services and commercial models., • Identify when specialist legal input is required and coordinate with internal subject matter experts and external counsel., • Ensure transactions align with contracting policies, risk frameworks, AI governance and other relevant corporate governance requirements., • Provide clear visibility to legal and business leadership on deal status, key risks, escalation points and potential solutions., • Help the business find commercially viable solutions to contractual issues while maintaining appropriate legal and risk protections. About You We are looking for a senior commercial lawyer who enjoys being close to the business and is comfortable operating in a deal-driven, fast-moving environment. You will ideally bring: • A J.D. or equivalent legal qualification., • 12+ years' experience negotiating complex, multi-country technology, IT or telecommunications services contracts., • Significant experience with enterprise technology, managed services or other complex services agreements., • Strong contract drafting and negotiation skills, with the ability to translate legal risk into clear, practical commercial advice., • Experience partnering closely with sales and commercial teams in a transaction-focused environment., • Strong commercial awareness and an understanding of the key drivers of profitability and deal execution., • Excellent judgement, particularly around prioritising legal risk and finding pragmatic solutions., • Experience working within large, global organisations with multiple stakeholders and decision-makers., • Confidence representing the legal function directly with customers and third parties. Desirable Experience Experience in one or more of the following would be advantageous: • Technology financing, IT asset leasing or equipment financing., • Device lifecycle management., • Subscription or "as-a-service" commercial models., • Managed Services and/or complex outsourcing arrangements., • Building contracting playbooks, templates and legal frameworks for new products or services., • Project management within a complex commercial or legal environment. You will be a strong communicator and relationship builder, with the confidence and gravitas to operate at senior levels across both legal and commercial functions. You should be comfortable working with ambiguity and evolving legal, regulatory and governance requirements, while maintaining focus on getting the deal done. The role may involve occasional travel to customer and business sites. If this is of an interest please reach out to Hannah Bush on hbush@kgglobal.co.uk

About the Company Whatfix is an AI platform advancing the “userization” of enterprise applications - the belief that technology must adapt to the user, not the other way around. At its heart is ScreenSense, our proprietary AI engine that interprets both what users are doing across their applications and the intent behind it, to deliver real-time guidance, knowledge, and automation in the flow of work. That intelligence powers our full suite - Digital Adoption, Product Analytics, and Mirror - and our new AI-first products.The company has seven offices across the US, India, UK, Germany, Singapore and Australia, and a presence in 40+ countries. A few markers of momentum: • 700+ enterprise customers, including 80+ Fortune 500 companies such as Shell, Schneider Electric and UPS Supply Chain Solutions., • ~$270M raised, most recently a $125M Series E led by Warburg Pincus with SoftBank Vision Fund 2., • The only DAP recognized as a Leader across Gartner, Forrester, IDC and Everest for 5+ years, with 45%+ YoY ARR growth. About the Role We are looking for a stellar Senior Solutions Consultant to help drive growth at Whatfix. The ideal candidate will be an expert in the Whatfix platform from demo to Proof of Concept and will play a key role in supporting our Sales team by clearly articulating the value and benefits of our solution to prospects and customers. This role requires a strong track record of successfully evangelizing products through compelling presentations and live product demonstrations. Fluency in German and English is a MUST, as this role will involve working closely with German-speaking customers, prospects, and partners. Responsibilities: • Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform, • Partner with the Account Executives during (business) discovery calls and prepare/deliver presentations and product demonstrations explaining Whatfix products to prospects and customers, • Successfully manage and execute on-site or remote solution demonstrations with the assistance of Account Executives, • Responsible for representing the product to customers and at field events such as conferences, seminars, etc., • Evangelize Whatfix products to prospects, customers, and partners via presentations and product demos, • Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers, • Convey feature input and customer requirements to Product Management teams, • Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value Assessment calls, and more, • Respond to objections during solution presentations and articulate the value and return on investment delivered, • Establish and maintain a deep understanding of the overall Whatfix product portfolio and the competitive landscape, • Understand and study Whatfix deployments across industries and develop industry best practices and use cases based on our current deployments, • Self-driven interest to learn more about customer's business, digital transformation trends in their industry, and presenting a thought leadership on Whatfix solving their pain points, • Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform, • Liaise with the Engineering, Product, Marketing, and Sales teams to provide consultative product expertise for all customer needs, • Effectively communicate & build confidence with customers across teams (Engineering, Product, Marketing, and Sales) Qualifications: • 5+ years Technical Pre-Sales / Sales Engineering / Solutions Consulting experience, • Ability to study existing deployments across industries like Insurance, Technology, Financial Services, Healthcare and to communicate the use cases and results to new prospects from these industries., • Background in understanding existing deployments across applications like CRM (Salesforce, Microsoft), HR (Workday, Oracle, SAP), and communicating the use cases and results to new prospects looking to deploy Whatfix on these platforms, • Experience as Solutions Consultant at an Application Software Company catering to industries relevant to Whatfix: Insurance, Healthcare, Technology, Financial Services, Manufacturing, • Consultative selling experience; listening to customer needs and shaping a shared vision for a solution, • Ability to creatively explain and present complex concepts in an easy to understand the manner, • Understanding of high-performance software and Enterprise SaaS, • Excellent written and verbal communication skills to communicate professionally, • Self-motivated with strong interpersonal and problem-solving skills, • Ability to work well in a highly dynamic team environment focussed on providing above-industry-standard customer service, • Ability to travel to on-site meetings Required Skills • Fluency in German, • Technical Pre-Sales / Sales Engineering / Solutions Consulting skills, • Ability to prepare and deliver presentations and product demonstrations, • Ability to respond to functional and technical elements of RFIs/RFPs, • Strong communication and interpersonal skills, • Ability to work in a highly dynamic team environment Preferred Skills • Experience with deployments across industries like Insurance, Technology, Financial Services, Healthcare, Manufacturing, • Experience with applications like CRM (Salesforce, Microsoft), HR (Workday, Oracle, SAP), • Experience as Solutions Consultant at an Application Software Company catering to industries relevant to Whatfix, • Consultative selling experience, • Understanding of high-performance software and Enterprise SaaS Pay range and compensation package • Perks / BenefitsMac shop, work with the newest technologies, • 25 days of PTO for the calendar year and 8-10 public & bank holidays, • Equity Plan, • Paid paternal/maternal leave, • Monthly cell phone & internet stipend, • Paid UberEats lunches daily, • Private medical insurance & health cash plan, • Pension plan, • Group Life Insurance plan, • Team and company outings, • Learning and Development benefits At Whatfix, we value collaboration, innovation, and human connection. We believe that working together in the office 4 days a week fosters open communication, strengthens our community, and drives innovation, helping us achieve our goals more effectively. This role requires onsite work at our London office, located at 1 Kingdom Street, Paddington Central, London, W2 6BD.

Clinical Unit Manager- Erksine Hall Care Home, Watford Road, Northwood HA6 3PA. CQC rating: Good Carehome.co.uk rating: 9.8/10 Salary: £20.03 - £24.79 per hour depending on experience *welcome bonus Permanent 36 hours per week , 8am-8pm shifts in the home. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • Whether you’re taking charge of a unit or a floor, you’ll promote our resident’s independence, choice and dignity by ensuring that the team provide the highest standards of care at all times, • With the help of your team, you’ll assess each resident’s wellbeing – making sure their physical, emotional and social needs are met – always maintaining accurate records, • Delivering clinical guidance to your team, you’ll lead by example; motivating and mentoring the team to ensure the safe, smooth and efficient running of the care home, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond Key Skills / Qualifications needed for this role: • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • You’re passionate about caring for the elderly and infirm (change as necessary) and have a flair for helping people maintain their independence, choice and dignity, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • Someone who’s ready to use their clinical experience to lead, motivate and mentor a team – who’s able to delegate effectively and promote excellent customer service and relationships., • A respectful and compassionate team player with the belief in giving your personal best. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 28 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. and NI. *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

Who are we? Whatfix is an AI platform advancing the “userization” of enterprise applications, empowering companies to maximize the ROI of their digital investments. Technology needs adoption. It’s no different for AI. As AI reshapes roles, workflows, and human-machine interactions, it also introduces new layers of complexity and user friction. This is where Whatfix plays a pivotal role. A decade old DNA of empowering people to succeed with technology and not replacing them. We call this philosophy Userization: the belief that technology must adapt to the user, not the other way around. At the heart of userization philosophy is ScreenSense, our proprietary AI engine, which continuously interprets both the context of what users are doing in an application or an AI tool and the intent behind their actions. By combining these signals, Whatfix delivers real-time guidance, nudges, knowledge, and automation directly in the flow of work. This intelligence powers our entire product suite. • Digital Adoption helps users get productive faster., • Product Analytics uncovers friction and closes adoption gaps., • Mirror allows employees to train in safe, simulated environments. These are embedded with Whatfix AI Agents which supercharge creation, insights, and user guidance. Our upcoming AI-first products are already creating a buzz in the market. • Seek is an AI-native assistant that not only knows your business context but can also act across applications to get work done on your behalf., • Whatfix Mirror 2.0 is the world’s only System plus Role simulation with a complete assessment to lead the Gen AI simulation category. Together, these products reflect Whatfix’s commitment to building enterprise-ready AI teammates that maximize productivity and ROI. It gives users a unified, intelligent way to find answers across systems, apps, and knowledge silos and helps anyone looking to deliver fast and contextual answers. Whatfix is bridging the gap between rapid technological change and human enablement—ensuring AI is not only embedded but also usable, trusted, and outcome-driven for every employee. At Whatfix, we’re not just making software easier—we’re making AI work for people. The company has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including 80+ Fortune 500 companies such as Shell, Schneider Electric, and UPS Supply Chain Solutions. Investors: A total of ~$270 million USD has been raised as yet. Most recently Series E round of $125 Million USD led by Warburg Pincus, with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer, Peak XV Partners, and Stellaris Venture Partners. Whatfix’s leadership is consistently recognized across top industry analysts and business rankings: • Won the 2025 _ for the Overall AI-based Analytics Solution of the Year, • Only DAP to be recognized as a “Leader” across various DAP reports for the past 5+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group., • With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards., • Named a Gartner Customers’ Choice for DAP for the second year in a row (2024 and 2025)—the only vendor in the market to earn this distinction consecutively., • We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a super-high CSAT of 99.8%, • _ Award winner in the category (Bronze): Customer Service Department of the Year – Computer Software - 100 or More Employees., • Winner of the _Innovation Award in partnership with Sophos (customer) for the EMEA region and finalist in the Transformation Award category., • _ winner for “Software Asset Management Solution of the Year” These recognitions are matched by business performance: • Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fifth Consecutive Year, • Listed on the Financial Times & Statista's High-Growth Companies Asia-Pacific 2025 list., • Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023, • Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal. What sets us apart from the rest? With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco. With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. “Hustle Mode ON” is something we live by. About the Role We are looking for a stellar Senior Solutions Consultant to help drive growth at Whatfix. The ideal candidate will be an expert in the Whatfix platform from demo to Proof of Concept and will play a key role in supporting our Sales team by clearly articulating the value and benefits of our solution to prospects and customers. This role requires a strong track record of successfully evangelizing products through compelling presentations and live product demonstrations. Fluency in German is a MUST, as this role will involve working closely with German-speaking customers, prospects, and partners. Responsibilities • Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform, • Partner with the Account Executives during (business) discovery calls and prepare/deliver presentations and product demonstrations explaining Whatfix products to prospects and customers, • Successfully manage and execute on-site or remote solution demonstrations with the assistance of Account Executives Responsible for representing the product to customers and at field events such as conferences, seminars, etc., • Evangelize Whatfix products to prospects, customers, and partners via presentations and product demos, • Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers, • Convey feature input and customer requirements to Product Management teams, • Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value Assessment calls, and more, • Respond to objections during solution presentations and articulate the value and return on investment delivered, • Establish and maintain a deep understanding of the overall Whatfix product portfolio and the competitive landscape, • Understand and study Whatfix deployments across industries and develop industry best practices and use cases based on our current deployments, • Self-driven interest to learn more about customer's business, digital transformation trends in their industry, and presenting a thought leadership on Whatfix solving their pain points, • Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform, • Liaise with the Engineering, Product, Marketing, and Sales teams to provide consultative product expertise for all customer needs, • Effectively communicate & build confidence with customers across teams (Engineering, Product, Marketing, and Sales) Qualifications • 5+ years Technical Pre-Sales / Sales Engineering / Solutions Consulting experience, • Ability to study existing deployments across industries like Insurance, Technology, Financial Services, Healthcare and to communicate the use cases and results to new prospects from these industries., • Background in understanding existing deployments across applications like CRM (Salesforce, Microsoft), HR (Workday, Oracle, SAP), and communicating the use cases and results to new prospects looking to deploy Whatfix on these platforms, • Experience as Solutions Consultant at an Application Software Company catering to industries relevant to Whatfix: Insurance, Healthcare, Technology, Financial Services, Manufacturing, • Consultative selling experience; listening to customer needs and shaping a shared vision for a solution, • Ability to creatively explain and present complex concepts in an easy to understand the manner, • Understanding of high-performance software and Enterprise SaaS, • Excellent written and verbal communication skills to communicate professionally, • Self-motivated with strong interpersonal and problem-solving skills, • Ability to work well in a highly dynamic team environment focussed on providing above-industry-standard customer service, • Ability to travel to on-site meetings Perks / Benefits • Mac shop, work with the newest technologies, • 25 days of PTO for the calendar year and 8-10 public & bank holidays, • Equity Plan, • Paid paternal/maternal leave, • Monthly cell phone & internet stipend, • Paid UberEats lunches daily, • Private medical insurance & health cash plan, • Pension plan, • Group Life Insurance plan, • Team and company outings, • Learning and Development benefits At Whatfix, we value collaboration, innovation, and human connection. We believe that working together in the office 4 days a week fosters open communication, strengthens our community, and drives innovation, helping us achieve our goals more effectively. This role requires onsite/hybrid work at our London office, located at 1 Kingdom Street, Paddington Central, London, W2 6BD. Relocation assistance is available. We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust is the foundation; and Do it as you own it.

Clinical Deputy Manager Manor Court Care Home, Britten Drive, North Road, Southall, Middlesex, UB1 2SH. Depending on experience. Permanent - 40 hours per week. Monday to Friday Occasional night visits or weekend work may be required. Welcome Bonus- £2000* We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • You’ll oversee and assist all aspects of nursing care/activities within the home, • With the help of your team you’ll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records, • It’s imperative that the correct staffing levels are maintained through efficient management of rotas, you’ll ensure adequate staffing is always maintained within the home, • Drawing on your clinical experience, you’ll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond Key Skills / Qualifications needed for this role: • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • With a real understanding of the benefits that the right nursing care can bring to resident’s lives, you’ll champion independence, choice and dignity by delivering the highest quality care to our residents, • You’ll possess up-to-date knowledge of tissue viability, infection control and care planning, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • You’re a natural leader, someone who’s ready to share their clinical experience – leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships, • Someone with excellent time management who can effectively prioritise their workload, • A respectful and compassionate team player with the belief in giving your personal best Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 33 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower people to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

Clinical Deputy Manager The Arkley Care Home, 140 Barnet Rd, Arkley, Barnet EN5 3LJ. Salary Up to £60,000 per annum- Depending on experience. Permanent - 40 hours per week. Monday to Friday Occasional night visits or weekend work may be required. Welcome Bonus- £2000* We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • You’ll oversee and assist all aspects of nursing care/activities within the home, • With the help of your team you’ll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records, • It’s imperative that the correct staffing levels are maintained through efficient management of rotas, you’ll ensure adequate staffing is always maintained within the home, • Drawing on your clinical experience, you’ll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond Key Skills / Qualifications needed for this role: • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • With a real understanding of the benefits that the right nursing care can bring to resident’s lives, you’ll champion independence, choice and dignity by delivering the highest quality care to our residents, • You’ll possess up-to-date knowledge of tissue viability, infection control and care planning, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • You’re a natural leader, someone who’s ready to share their clinical experience – leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships, • Someone with excellent time management who can effectively prioritise their workload, • A respectful and compassionate team player with the belief in giving your personal best Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 33 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

Corporate Knowledge Manager Are you an experienced Corporate lawyer looking for a change of direction and a better work-life balance, while staying at the forefront of legal developments? A leading legal intelligence and knowledge business is looking for an experienced Corporate Knowledge Manager / Knowledge Lawyer to join its growing team. This is an excellent opportunity to use your legal expertise in a different way, developing high-quality legal content and resources used by leading law firms and in-house legal teams. The Role You will: • Develop, write, review and edit Corporate legal content, including practical resources, precedents and commentary., • Monitor legal and market developments and identify relevant issues for subscribers., • Work closely with experienced knowledge lawyers, barristers and legal editors., • Contribute to the ongoing development of an innovative digital legal service., • Support customer queries and help identify market requirements. About You • 5+ years' PQE with strong UK Corporate law experience., • Excellent legal writing, research and editing skills., • Strong attention to detail and ability to communicate complex issues clearly., • Well organised, proactive and able to work independently and collaboratively., • A genuine interest in legal developments and knowledge sharing. London-based with flexible remote working. Full-time and part-time opportunities available. If you're a Corporate lawyer considering a move into legal knowledge, content or legal technology, we'd love to hear from you. Please get in touch with me today for full details!

Our client is seeking residential conveyancers on either a fixed term or permanent basis. They are a high-growth, technology-driven legal services provider on a mission to make legal services more accessible, transparent, and customer-focused. They are seeking qualified residential conveyancers/lawyers at all levels. This is a rare opportunity to join an ambitious business at an early stage and play a key role in its growth. We’re looking to speak with qualified Residential Conveyancers at all levels to manage sale and purchase transactions (new builds) across England & Wales. You’ll manage a high-volume caseload, delivering consistently high standards of legal work and client service. You’ll also benefit from innovative, tech-enabled processes designed to reduce administrative burden and allow you to focus on complex work and client relationships. What Makes This Opportunity Stand Out • Fully remote working with optional London office access, • Technology-led approach improving efficiency and quality, • A culture built around high performance, accountability, and continuous improvement, • The chance to make a real impact in a scaling business The role is paying between £55,000- £75,000 per annum. They also offer an excellent bonus package. You must be England and Wales qualified to be considered for the role. To register an interest in the role, please send an updated CV to zalex@lawabsolute.com Working through LAW Absolute As the first recruitment agency to specialise only in placing interim lawyers, LAW Absolute has a long history in supporting lawyers who want to work flexibly and in control of their career. We are able to offer our contractors a range of challenging opportunities across private practice, corporates, financial services and within the not-for-profit sector. With over _ of placing contract lawyers in these markets, we have built excellent networks and many of the lawyers that we work with are contract lawyers that we have successfully placed on multiple assignments, allowing them to work with autonomy and build their career in the way they choose to. For our clients, we have worked closely with legal teams to help them plan and manage delivery of their services in a more efficient way in terms of resources, costs and timescales. To find out more about how LAW Absolute can assist you, or your team, through flexible working, please contact us or visit _ Please note our advertisements use PQE/salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. At LAW Absolute we endeavour to respond to all applications within 48 hours. However due to the volume of applications we receive we may not be able to respond to every candidate individually. If you have not heard from us within a 48 hour timeframe your application has not been successful and your details have not been retained. LAW Absolute acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.

Senior Data Analyst Remote UK | Up to £90,000 - No sponsorship offered A growing digital business is looking for a Senior Data Analyst to join a high-performing analytics team. This is an opportunity to work across a variety of commercial and product-focused projects, helping stakeholders make better decisions through data while driving improvements in reporting and self-service analytics. The Company They are a fast-growing, data-driven organisation with a strong focus on innovation and customer experience. Analytics plays a central role in shaping business strategy, product development, and commercial decision-making. This role offers the chance to have visible impact across multiple teams while working with a modern data stack. The Role You will: • Deliver actionable insights to support business and product decisions., • Build and enhance dashboards, reporting, and self-service analytics capabilities., • Partner with stakeholders to translate business questions into analytical solutions., • Identify trends, opportunities, and risks through data analysis., • Support experimentation, customer analytics, and strategic projects across the business. Your Skills & Experience • Strong commercial experience in data analytics., • Advanced SQL skills., • Experience building dashboards and BI solutions using tools such as Looker, Omni, or similar., • Ability to communicate insights clearly to both technical and non-technical audiences., • Experience working with stakeholders and influencing decision-making through data., • Exposure to experimentation, analytics engineering, or Python is beneficial but not essential., • Gaming/betting experience is preferred What They Offer • Salary up to £90,000., • Fully remote working within the UK., • Comprehensive benefits package., • Opportunity to work on high-impact analytics initiatives., • Clear progression opportunities within a growing analytics function. How to Apply Apply below or email me at madisonbarlow@harnham.com

Do you have Operational experience within the Travel Industry? Do you have impeccable attention to details? Have an interest or passion for Africa WE HAVE THE ROLE FOR YOU!!! We are working with a Specialist Travel company, who are offering a fantastic opportunity to join their operations department. They are looking for an enthusiastic and organised individual, who has a desire to ensure that every client has the greatest experience possible on their trip – ensuring everyone run smoothly and they have the trip of their lifetime. Responsibilities: • Providing full post-sales support to the sales team, • Organising airport transfers, • Organise hotel rooming lists and invoices, • Ticket seating allocation and issuing, • Manage the final instructions for clients, • Customer invoices, • Ad hoc travel administration duties as required Skills / Experiences required: • Travel and Tourism background or degree, • Operational experience, • Must be organised, proactive and flexible, • Passion for Travel (essential), • Passion for Africa (desirable), • Must have high attention to detail showing accurate grammar and numerical skills, • Must have experience of working with Microsoft applications and able to pick up new systems easily (Basic/working knowledge of MS Excel is required)., • Previous administration experience gained within the travel sector a bonus., • Be obsessive about our customers and the service we give them in order to enhance their enjoyment of our holidays, • Ability to prioritise workload and show a high level of urgency. Shows flexibility, quick thinking and a highly organized approach, • Enthusiasm, motivated and a passion to deliver excellent service with a ‘can do’ attitude, • A willingness to learn, and grow with the company The package: • Competitive salary : £33,000-£35,000 (negotiable dependant on experience), • Monday - Friday Hybrid working 2 days in London ( remote for an experienced candidate), • Modern offices based in South West London/ Surrey border, • Fantastic benefits, • Growth within the company, • Would consider remote for exceptional operations executive candidate Interested? Please click APPLY or contact kelly@traveltraderecruitment.co.uk

WE ARE With over 30 years of experience in digital software development and consulting, SoftServe is a global company in solving complex business problems, creating industry-disrupting technology, and accelerating growth and innovation while optimizing operational efficiency. From leading ISV to Fortune 1000 digital enterprises, SoftServe transforms the way thousands of clients do business by unlocking the value of advanced technologies, such as Big Data, Internet of Things (IoT), DevOps, digital commerce, security, and experience design. As an experienced Product Strategist, you will join our global product management team to lead client engagements and work closely with C-level business stakeholders across a diverse portfolio of enterprise and digital-native clients. Your primary responsibility will be to help clients achieve product-centric organizational transformations and define and implement winning product strategies, enabling them to successfully align their business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE • Showing at least 7 years of experience in product strategy, product transformation, or digital consulting, • An expert in product operational models and product strategy consulting, • Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc., • Curious about technology and its potential to strengthen businesses’ competitive position in the market, • A skilled presenter and storyteller, leveraging data insights and market understanding to advocate for recommendations, • An experienced strategist with strong analytical and problem-solving skills, • Capable of presenting findings, leading workshops, conducting interviews, and pitching the value of recommended business concepts to clients, • Adept at product consulting: advising on and driving product-centric organizational transformation, as well as defining and implementing product and service strategies, • A holder of strong business acumen: engaging with senior leadership and influencing decision-making processes through strategic insights and compelling business cases, • Embracing new challenges: capable of working efficiently and adapting quickly in challenging situations, • Comfortable with uncertainty: structuring work independently, preparing coherent plans, and orchestrating teams effectively when boundaries and stakeholders are unclear, • Well-versed in structuring and delivering compelling client-facing presentations, whether for pitches or project deliverables, • Good at problem-solving: evolving business landscapes and emerging technologies, with a strategic approach to problem-solving, • A professional with excellent verbal and written communication skills, with the capacity to effectively articulate complex ideas to diverse audiences, including technical teams and executive boards, • Willing to travel up to 50% of the time to client locations, both domestic and international, for joint engagements, discoveries, and collaborative workshops AND YOU WANT TO • Lead C-level strategic discussions, negotiate program scope, priorities, as well as facilitate large in-person or remote workshops, • Lead cross-disciplinary teams through the pre-sale, discovery, and definition phases to create winning product and service strategies, • Facilitate and ensure engagement across client’s organization to ensure alignment and timely decision-making, • Advocate for and facilitate the adoption of organizational change essential for delivering a continuously evolving, innovative set of digital offerings, • Run research, facilitate ideation sessions in line with market the best product and design practices, own digital product or service strategy definition and oversee the successful execution, • Lead clients through their product organization transformation journey by aligning company business ambitions with organizational design, processes, roles and tools to enable a more customer-centric, outcome-focus and data-driven culture of innovation and digital offering management, • Develop compelling business cases to support recommendations based on comprehensive market and data analysis, • Drive the design and adoption of outcome-based ways of working by helping clients define and measure key performance indicators (KPIs), objectives and key results (OKRs), and other critical metrics, • Build and maintain strong client relationships to foster trust and long-term partnership, and identify growth opportunities for clients and the business, • Act as a trusted change ambassador, advocating for new ways of working, and providing product leadership coaching and product management upskilling, • Contribute to the creation of new professional service offerings within Digital Advisory and Product management practices. Create templates and tools that allow repeatability and consistency as the team grows TOGETHER WE WILL • Win big and challenging deals, sign new logos, and work with world-leading companies, • Be a trusted advisor and the catalyst for the transformation and innovation agenda for world-leading companies, • Assimilate best practices from experts, working in a team of top-notch experts, learn from leaders from different organizations, • Coordinate and run presentations of work on international events: conferences, meetups, and specialized events, • Use our access to expert communities, paid certifications, and professional events SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.

Manpower are currently seeking an interim Customer Collaboration Manager to work with our global FMCG client, Elida Beauty, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced FMCG environment. The position is based in Holborn, London. This is a full-time temporary role for 6 months (with the potential for extension), requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £61,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. We are looking for an experienced customer facing lead who has a very strong growth mindset and a can-do culture of doing what it takes to win. We’re looking for someone who thrives in balancing brand, consumer, customers, with the ambition to deliver a substantial step up in profitable growth of the current perimeter. As the Customer Collaboration Manager, you will play a crucial role in the customer relationship management, issue resolution, order to cash process management and ensuring that you are supporting the commercial strategy and vision with the right cost to serve model. Your first priority will be ensuring Excellent customer service to our customers. Key Accountabilities • E2E execution of Customer Service Team Strategy for all the key customers in your market, • Collaborate with CD teams to ensure seamless order management and delivery processes, • Support Order to Cash process to ensure all customer requirements are fulfilled aligned with internal business plans, • Executes Joint Business Plans and speedy issue resolution with Customers., • Responsible to deliver excellent service to all our customers, • Owns and monitors Service Level reporting, loss reason assignment and continuous improvement, • First point of contact to customer order processing teams related to day-to-day operations, • Works closely with Customer Service Control Tower teams for capability development, reporting and agility, • Works closely with Warehousing and Logistics teams for on time customer deliveries, • Support process hygiene and lead technology transformation where relevant Key Requirements • Previous experience in customer relationship management, issue resolution, order to cash process management and ensuring that you are supporting the commercial strategy and vision with the right cost to serve model., • Ability to lead remote teams in different geographical locations., • Demonstrated conceptual problem-solving ability; excellent oral and written communication skills, including presentation skills, • Ability to multi-task, meet tight deadlines and work under pressure with autonomy, • The ability to effectively lead and engage cross functional global teams and a willingness to take responsibility and accountability, • Demonstrated self-starter with the ability to deliver results in a lean, agile organization and able to adapt to changing priorities, • Strong Excel Skills, • Experience with SQL and/or Power BI a plus Additional Information Some occasional EU travel required (approximately once per quarter) Holborn working environment: • Bike Storage, • Café, • Kitchen & Communal Areas, • Complimentary Tea & Coffee, • Complimentary Fruit & Biscuits, • Gym Facilities

Job title: Client & Partner Manager Salary: £27,000 (£45,000 FTE) Location: Remote (must be based in Barking and Dagenham area) Hours: 22.5 hrs 3 days a week Role type: Fixed term Contract Ending 30th September 2028 About We Are Group: A Social Impact Company whose whole reason for being is to deliver positive outcomes for our learners allowing them to better their lives and future potential by having access to digital and online services. We believe in introducing everyone to the digital world - going online, accessing services, products, and advice - one click at a time. If we can get people online, show them a new way, and guide them towards advice - we know we can help them unlock a more secure future. We believe in social impact. We believe in bringing together education and technology to create opportunity and a future. When people unlock life chances, they bring more value to a whole community. What would your role at We Are Group look like? The role of Client & Partner Manager will be responsible for managing the Community Money Education and Early Intervention Money Advice contract across Barking and Dagenham for Council tenants. The role will be responsible for the day to day management of the contract along with stakeholder management of the client. The role will work closely with the Head of Product to ensure that the content to be delivered is fit for purpose and reviewed regularly to reflect feedback and any trends identified. The role will be responsible for developing strong relationships with community partners. To research and identify possible new community partners, who will have the capacity, knowledge and resources to deliver the support to the service user. The role will work with the Community Partnership team to onboard them successfully and then take responsibility of the management of them. You will play a key role in expanding on the current partnerships to ensure we are maximising opportunities. What are we looking for We are looking for a confident and tenacious individual who has a great toolbox of skills to engage with people and organisations to build lasting relationships. Ideally you will have work experience as a partnership outreach manager, customer success manager or partnership manager within the education, social mobility, digital or social impact market. You must be willing to travel across the Boroughs of Barking and Dagenham to meet partners and attend events so that you have your finger on pulse of the community that this role will be supporting. You would also need to come to our Coventry office once a month. DBS clearance or ability to gain clearance is essential How do we recruit? We Are Group realise that not everyone looking at this advert will tick every box that is listed, but we focus on mindset, passion, commitment to learn as well as skills set and experience. Skills are transferable, attitude is everything. So go ahead, apply, we’d love to see your CV. We are committed to equality of opportunity across our organisation. We are also a Disability Confident employer and we are committed to safeguarding and promoting the welfare of learners and expects all staff to share this commitment. We will endeavour to provide feedback on your application within 2 weeks of submitting your CV. The typical recruitment process for shortlisted candidates will be an initial phone/Microsoft Teams conversation with the recruiting manager and then if required this is followed up with a second interview.

Hawksworth are hiring for a Business Analyst with significant Trade Finance product experience and Customer Journey digital experience on a Contract basis, Inside IR35, paying good market rates, on a 1 year contract. Location, Either London or Edinburgh. Hybrid working, x2 days onsite, x3 days remote. The job: We are looking for a Customer Journey Manager (Business Analyst) who has expertise in the financial sector, ideally banking, strong Customer Journey experience (mapping/ service design/ client journeys) along with experience within Trade Finance. Key Skills & Experience: • Strong domain experience in Trade Finance, • Solid understanding of end-to-end trade workflows and client journeys, • Proven experience in customer journey mapping / service design, • Ability to translate client needs into product and technical solutions, • Strong stakeholder engagement and communication skills, • Familiarity with cloud, data, and modern architecture patterns, • Experience working in Agile / hybrid delivery models, • Understanding of governance frameworks and design review processes, • Ability to manage complex, multi-system dependencies Desirable • Experience with Trade platforms (e.g., Surecomp, Finastra, FIS, Credble, etc.), • Worked in similar Customer Journey Mapping / Transformation roles., • Knowledge of Trade digitisation initiatives (if applicable) If this is you, please apply now! You can also reach out to me at richard@hawksworthuk.com Thank you.🙂

Eglantine Villa Care Home, Eglantine Lane, Horton Kirby, Dartford DA4 9JL CQC rating: Good Carehome.co.uk rating: 9.8/10 Salary: Up to £23.00. per hour depending on experience Permanent 42 hours per week , 3 days on the floor and 6 hours supernumerary. 8am-8pm shifts in the home. *Welcome bonus We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • Whether you’re taking charge of a unit or a floor, you’ll promote our resident’s independence, choice and dignity by ensuring that the team provide the highest standards of care at all times, • With the help of your team, you’ll assess each resident’s wellbeing – making sure their physical, emotional and social needs are met – always maintaining accurate records, • Delivering clinical guidance to your team, you’ll lead by example; motivating and mentoring the team to ensure the safe, smooth and efficient running of the care home, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond Key Skills / Qualifications needed for this role: • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • You’re passionate about caring for the elderly and infirm (change as necessary) and have a flair for helping people maintain their independence, choice and dignity, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • Someone who’s ready to use their clinical experience to lead, motivate and mentor a team – who’s able to delegate effectively and promote excellent customer service and relationships., • A respectful and compassionate team player with the belief in giving your personal best. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 28 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. and NI. *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.