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Customer service remote jobs in United Kingdom

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  • Part-Time Remote Booking Agent – Holiday Rentals
    Part-Time Remote Booking Agent – Holiday Rentals
    7 days ago
    Part-time
    London

    Company IAG Real Estate Location Remote Work from Home Job Type Part-time 2–3 days per week approximately 3 hours per day Salary £35,700 per year pro rata About Us IAG Real Estate is an international property and holiday rental company specializing in short-term and mid-term accommodation. We focus on providing reliable service, clear communication, and a smooth rental experience for both guests and property owners. We are currently looking for a Remote Holiday Rental Booking Agent to support our daily operations and assist guests throughout the booking process. This role is ideal for someone seeking flexible working hours or a secondary income. Job Description As a Remote Holiday Rental Booking Agent, you will be responsible for responding to guest inquiries, managing reservations, and ensuring a smooth and professional booking experience from first contact to confirmation. You will act as a link between guests and property owners. Responsibilities Respond to guest inquiries via email phone and booking platforms Provide accurate information about properties availability and pricing Manage reservations and confirm bookings Assist guests before and after booking with any questions or issues Communicate with property owners regarding availability and readiness Maintain accurate records of bookings and guest communication Requirements Previous experience in customer service hospitality travel or real estate is an advantage Strong written and verbal communication skills Good organizational skills and attention to detail Ability to work independently and manage time effectively Basic familiarity with online booking platforms and tools Availability to work part-time with a flexible schedule What We Offer Competitive part-time salary pro rata from £35,700 per year Fully remote work from home Flexible working hours Training and ongoing support Opportunity to grow within a real estate and holiday rental company.

    Easy apply
  • Work From Home – Paid Research
    Work From Home – Paid Research
    19 hours ago
    Part-time
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    No experience
    Easy apply
  • Senior Customer Service Advisor
    Senior Customer Service Advisor
    15 days ago
    £50000–£60000 yearly
    Full-time
    London

    As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment

    Easy apply
  • Virtual Administrative Assistant
    Virtual Administrative Assistant
    28 days ago
    £15–£20 hourly
    Part-time
    London

    We are seeking reliable and detail-oriented Virtual Assistants to join our team in a remote capacity. Ideal candidates are organized, proactive, and proficient in handling a variety of administrative and online tasks. If you are dependable and ready to work remotely, we encourage add your email address to your profile bio and also you to apply with your CV. Key Responsibilities • Manage emails and respond to inquiries professionally, • Schedule meetings and maintain calendars, • Handle data entry and maintain accurate records, • Assist with online research and report preparation, • Manage social media messages and provide basic customer support, • Organize files and digital systems, • Perform additional administrative tasks as needed Requirements • Proven experience as a Virtual Assistant or in a similar role, • Strong written and verbal communication skills, • Proficiency in Microsoft Office and Google Workspace, • Comfortable using online tools and platforms, • Strong time management and ability to meet deadlines, • Ability to work independently, • Stable internet connection Preferred Skills • Experience in social media management, • Basic knowledge of bookkeeping, • Background in customer service What We Offer • Flexible working hours, • Opportunity for remote work, • Supportive team environment, • Opportunities for long-term collaboration and growth

    Easy apply
  • Compliance Officer
    Compliance Officer
    2 months ago
    £12.75 hourly
    Part-time
    London

    About Us: Pine Herbals UK is a growing e-commerce business selling household products online, primarily via eBay. We pride ourselves on quality, compliance, and excellent customer service. Role Summary: We are seeking an experienced Authorising Officer to oversee financial approvals, compliance, and operational controls for our online business. This hybrid part-time role allows flexible working both remotely and on-site, ensuring transactions, supplier arrangements, and listings comply with UK regulations and company policies. Key Responsibilities: 1.Authorise financial transactions: supplier payments, refunds, chargebacks, and marketplace fees 2.Review and approve invoices, contracts, and documentation 3.Ensure compliance with UK e-commerce regulations and eBay policies 4.Maintain accurate records of approvals and audits 5.Identify and escalate operational or financial risks 6.Support internal controls and governance Requirements: 1.5+ years’ experience in authorising, compliance, finance, or governance 2.Experience in e-commerce or online retail, preferably household products 3.Understanding of UK consumer law, online trading regulations, and financial controls 4.Strong analytical, organisational, and communication skills 5.Ability to work independently, remotely, and on-site 6.Proficient in Microsoft Office Desirable: 1.Professional certification in finance, compliance, or related field 2.Knowledge of VAT, HMRC, and online marketplace compliance What We Offer: 1.Flexible hybrid working arrangements 2.Competitive hourly rate (£12.75/hour) 3.Opportunity to support a growing UK e-commerce business

    Immediate start!
    Easy apply
  • Office Manager
    Office Manager
    12 days ago
    £31000–£34000 yearly
    Full-time
    London

    Duties and Responsibilities: • Developing long-term goals and strategies for business growth and expansion., • Managing the daily administrative operations of the business., • Developing, implementing and managing new business and marketing strategies., • Managing new enquiries and confirming services with clients., • Maintaining digital record-keeping systems and company documentation., • Preparing management reports, including sales performance, stock levels and expenditure reports., • Tracking order timelines and deliverables for e-commerce, advertising campaigns, etc., • Monitoring order processing, returns management and stock updates across online platforms., • Compiling reports (Google Analytics, Facebook Ads, Amazon Seller Central) for review., • Maintaining organised digital filing systems (Google Drive, Dropbox, SharePoint)., • Liaising with suppliers, courier partners and service providers., • Ensuring compliance with company policies, data protection regulations and operational procedures., • Handling customer enquiries, complaints and feedback., • Liaising with service centres and notifying clients of receipt of mail on a daily basis., • Identifying process improvements to enhance operational efficiency. Experience / Skills / Qualifications: • Proven relevant experience., • Knowledge of online marketplace operations., • Strong organisational and reporting skills., • Ability to independently manage remote office systems., • Relevant Bachelor’s or Master’s degree.

    Easy apply

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