Trabajos customer service remote en Reino Unido

Clinical Deputy Manager Manor Court Care Home, Britten Drive, North Road, Southall, Middlesex, UB1 2SH. Up to £53,518- Depending on experience. Permanent - 40 hours per week. Monday to Friday Occasional night visits or weekend work may be required. Welcome Bonus- £2000* We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • You’ll oversee and assist all aspects of nursing care/activities within the home, • With the help of your team you’ll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records, • It’s imperative that the correct staffing levels are maintained through efficient management of rotas, you’ll ensure adequate staffing is always maintained within the home, • Drawing on your clinical experience, you’ll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond Key Skills / Qualifications needed for this role: • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • With a real understanding of the benefits that the right nursing care can bring to resident’s lives, you’ll champion independence, choice and dignity by delivering the highest quality care to our residents, • You’ll possess up-to-date knowledge of tissue viability, infection control and care planning, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • You’re a natural leader, someone who’s ready to share their clinical experience – leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships, • Someone with excellent time management who can effectively prioritise their workload, • A respectful and compassionate team player with the belief in giving your personal best Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 33 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

Flexi Conveyancer Location: Remote (must be based in mainland UK with a valid right to work). You’ll need to attend one of our offices initially for training on systems, collecting equipment, and meeting key team members before working from home. The initial office-based period is typically around one week, (further flexibility available dependent on experience and location). Hours: Full-time, Mon–Fri, 9:00–17:00 (open to part time hours) Start Date: ASAP (flexible) Salary: up to £37k Join our supportive, sociable and ambitious team as a Flexi Conveyancer. You’ll provide vital cover across our New Build or Residential teams, picking up live caseloads when colleagues are on leave or during busy periods. Rather than managing your own assigned files, you’ll support others and enjoy greater variety in your day-to-day work - without the pressure of your own caseload! What You’ll Do: • Step into live caseloads across Residential or New Build conveyancing teams, • Liaise with clients, developers, solicitors, and other stakeholders to ensure seamless communication, • Prepare and review legal documents and correspondence, • Maintain accurate and up-to-date records of all transactions on our CMS, • Provide exceptional customer service, promptly addressing client queries/concerns, • Work to exchange and revenue targets with a focus on five-star client feedback What We’re Looking For: • Extensive experience in managing/supporting conveyancing transactions. o Searches and sale enquiries (confident in interpreting search results, not just ordering) • Adaptability and confidence working with unfamiliar caseloads, with the ability to use your own initiative, • Strong communication and relationship-building skills, • Organised, detail-oriented, and solutions-focused, • Familiar with case management systems (Proclaim a plus), • Passionate about delivering great service and achieving results What You’ll Get in Return: • A supportive, structured 3-month onboarding programme that combines classroom/MS Teams training with a gradual build-up of real-life casework - giving you the tools, confidence, and hands-on support to thrive from day one, • Study support options (employer-funded after 12 months) and ongoing training, • Varied workload – mixed bag of caseloads and exposure to more stakeholders, both internal and external, without the pressure of your own caseload, developer relationships or client complaints!, • Long-term development opportunities and progression pathways into senior roles, • 22 days holiday (rising to 25) + Bank Holidays, with buy/carry over options, • Employee benefits: death in service, EAP, counselling, and salary sacrifice, • Extras: free conveyancing, mortgage advice, staff discounts Why PLS? We’re a fast-growing, modern law firm where people come first. We value individuality, invest in development, and foster a genuinely supportive culture. Join a team where you can grow, be yourself, and make your mark. Ready to take the next step in your conveyancing career? Apply today! Please note: We do not accept unsolicited CVs from agencies. We are not bound by any terms and conditions in relation to unsolicited profiles submitted without prior agreement

About the Firm Home Group Financial provides Financial Advice Services covering Wealth Management, including Pensions, Investments, Retirement Planning, Mortgages, and Protection. Supporting individuals and businesses with holistic Wealth Advice under one practice. With a focus on delivering positive customer outcomes for personal and corporate clients through outstanding personal service and a tailored, friendly approach. About the Role This is a full-time self-employed remote role as a Mortgage & Protection Advisor (Partner). As a Partner you have the autonomy to build your own business and a client base with the support of an existing brand and leads provided, as well as receiving business support to achieve your earning and lifestyle goals. The benefits of being a Mortgage Advisor • Company leads provided., • Be your own boss and set your own working hours and location., • Be part of a digital first business., • CRM system, templates & gated-processes to ensure you hit the ground running with a process ‘that works!’., • Guidance & Support with obtaining introducers in your local area to support building your own client-base and introducers., • 121 Mentorship from Our Founder to help develop your knowledge on complex cases, bridging, commercial and development finance., • Competitive commission splits on self-generated and company-generated clients, • Progression Pathway to earn more % of your self-generated business., • Potential Road-Map to Wealth Adviser via The Openwork Partnership. Your responsibilities as a Mortgage Advisor will include: • Providing mortgage and protection advice to clients and tailoring financial products to meet their needs., • Conducting client consultations, performing research and making formal Mortgage & Protection recommendations to clients., • Delighting clients throughout the process to ensure they come back for a remortgage and recommend you. What will you need to succeed as a Mortgage Advisor? • CEMAP Qualified., • Ideally CAS or working towards CAS., • Willingness to self-generate a proportion of your own customers., • High level of business quality and compliance standards. Home Group Financial is part of The Openwork Partnership, who are one of the UKs largest and longest established financial advice networks. There are many benefits of being part of something bigger including the ownership structure - The Openwork Partnership is owned by its firms, Bain Capital and its employees so is somewhat of a democracy. It boasts a broad proposition with deep ties to providers and has some serious resources at its disposal. It puts the development of its colleagues, advisers and firm support staff first with its very own Business School. The Openwork Foundation, who have donated over £22m to UK registered charities since it was founded, is a great opportunity for everyone to get involved and give back to the community it serves.

Role Title: Senior Salesforce Solution Consultant – Healthcare & Life Sciences Location: UK (Remote / Hybrid) Reports to: Delivery Director Type: Full-time, Permanent About Ignyto Ignyto is the leading Salesforce consultancy partner, helping businesses across Europe transform their operations and accelerate growth through the power of Salesforce technologies. We work hand-in-hand with Salesforce teams and customers to design, implement, and scale digital solutions that drive measurable impact. Our Values At Ignyto, we live by the following core values: • Ownership – We all take individual responsibility for our work and outcomes., • Hard Working, Constantly Excellent & Reliable – We set very high standards and deliver consistently., • Transparency & Great Communication – Open, honest, and effective communication is key to our success., • Promise & Over Deliver – We go above and beyond to exceed expectations., • Honesty, Integrity, & Respect – We build trust through ethical business practices and mutual respect. We are seeking a highly experienced Senior Salesforce Solution Consultant or Architect with deep expertise in Healthcare & Life Sciences. You will lead world-class Salesforce implementations — including Health Cloud — and own the solution from discovery through to go-live. This includes running workshops, shaping architecture, designing end-to-end solutions, and ensuring our customers receive an exceptional delivery experience with measurable business impact. You will also play a key role in pre-sales, partnering with our sales team and Salesforce Account Executives to influence decision-makers, define solution vision, and bring industry credibility into the room. This role is ideal for a strong communicator and problem-solver who combines technical excellence, industry knowledge, and consulting presence to build trust, drive transformation, and deliver referenceable success for every customer. This is a high-visibility opportunity for a senior professional who wants to make a genuine impact across strategic projects and help shape the growth of a fast-rising Salesforce partner. Key ResponsibilitiesDelivery (70%) • Lead end-to-end Salesforce solution delivery (Health Cloud, Life Sciences Cloud, Sales Cloud, Service Cloud, Experience Cloud), • Run discovery sessions, client workshops, and solution design engagements, • Produce high-quality deliverables including solution designs, data models, user stories, security and integration designs, • Align solutions to healthcare workflows and compliance requirements (GDPR, PHI/PII, audit, access control), • Provide technical leadership and support to the delivery team to ensure quality outcomes, • Manage solution risks, assumptions, dependencies, and scope boundaries to prevent overruns, • Support testing, training, deployment and post-go-live stabilisation, • Support selected strategic opportunities with discovery, demo preparation, and solution visioning, • Shape compelling architecture narratives for target customers, • Present confidently to clinical, operational, business and IT stakeholders, • Provide LOE guidance, solution fit insight, and SOW input to the sales team, • 6–10+ years of Salesforce delivery experience (Senior Consultant to Architect level), • Proven experience delivering HLS-focused solutions, • Strong understanding of healthcare or financial services workflows (e.g., referral management, care coordination, patient engagement, contact centre operations, scheduling, and integration with EHR/clinical systems), • Strong solution design and HLD documentation capability, • Excellent communication, workshop, and demo skills, • Consulting experience in a customer-facing role is essential, • Base: Competitive - Depending on experience, • Bonus: 10–15%, aligned to successful delivery and pre-sales impact, • Benefits: Training and certification budget, • Competitive salary + bonus, • Opportunity to work with top Salesforce experts across Europe, • Fast career progression within a scaling consultancy, • Exposure to high-profile Salesforce projects, • Flexible remote / hybrid environment, • Culture that rewards initiative, ownership, and excellence

Primary Details Time Type: Full time Worker Type: Employee Senior Business Architect London (Hybrid) The Opportunity QBE Europe is currently recruiting an experience Senior Business Architect to join a growing transformation team in our London office. In this role you will lead the definition and maintenance of business architecture designs, collaborating with stakeholders to ensure alignment with strategic principles and architectural designs. The role involves providing direction, guidance, and advice to Business Architects and other change personnel, as well as partnering across the organisation to drive the co-design and governance of business architecture, identify high-impact initiatives, and support the execution of long-term strategies through the creation of value for the organisation. Your new role • Work with business leaders and SMEs to align business strategy to identified business capabilities through the development of business architecture models (such as value streams, service blueprints, organisational design and process architecture)., • Collaborate with Data and IT functions to ensure alignment of data and technology designs with future business design., • Provide executive insight to shape change based on business strategy for the enterprise., • Gain insights from customers, partners, and competitors to inform strategic decision-making., • Shape the early stages of programmes and projects to ensure alignment with strategic direction., • Develop and maintain business architecture roadmaps to align strategic change planning and long-term investment decisions., • Ensure business design governance processes are followed within programmes and projects., • Drive and foster a culture of continuous improvement, motivation, collaboration, and empowerment within the team and drive improvements in the methodology, frameworks, and processes for the Business Architecture function., • Provide coaching and development to team members in business design skills and business knowledge. About You, • Experience of developing the maturity of business architecture capability, including business design governance, stakeholder engagement and communications, methodology improvements and general practice management., • Experience communicating with executive-level stakeholder groups, advising on business, operating, and IT strategy alignment through business architecture., • Experience working in a complex commercial environment with substantial investment in transformational change., • Significant experience developing business designs (including business model and operating model design) through business architectures (including customer, proposition & distribution, journeys & service blueprints, organisational design, capability definition), principles, policies, and roadmaps. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation ( ). With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind. To find out more about why you should work for QBE, visit our careers website. At My Best - QBE Benefits You are more than your work - and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. FOR UK ONLY: As well as the benefits below we also offer an extensive choice of other options to suit you! • 30 days holiday a year with the option to buy up to 2 additional days., • Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours., • Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary., • Private medical insurance - we fund fully comprehensive private medical cover for you and all the family., • Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent., • Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad., • Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own., • Cycle-to-Work - benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000. To find out more visit our Reward Page QBE Awards Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include;" Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee You can view all our awards here Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page Accessibility Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware. ESG & Sustainability At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE's sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative 'Premiums4Good', please visit our Sustainability homepage and read our latest Sustainability Report What next? If you have a passion to contribute to QBE's vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the apply" button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. We believe this is our moment - what if it was yours too? APPLY NOW and let's make it happen!" Skills: Analytical Thinking, Business Architecture, Business Case Development, Business Process Modeling, Critical Thinking, Financial Products, Intentional collaboration, Managing performance, Presenting with Impact, Process Improvements, Six Sigma, Stakeholder Management, Strategic Business Development, Strategic Planning, Team Management How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Work within the Service Desk team in supporting and delivering all aspect of services -1/2 line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -M

Company Description Vanquish Tech provides tailored technology solutions to empower businesses of all sizes. We are small enough to care deeply about each client, yet large enough to make a significant impact. Our mission is to simplify the complexities of technology by integrating hardware, software, cloud, and professional services to suit each client's evolving needs. We believe in transparency and thoughtfulness, emphasizing personalized and responsive solutions to meet our clients' unique challenges. Join us as we design tomorrow, together. Role Description We are seeking a reliable, customer-facing Onsite AV Support Engineer to provide exceptional day-to-day technical support within a dynamic corporate environment. This role is hands-on and highly visible, ensuring the smooth running of all audio-visual (AV) systems and services across meeting spaces and boardrooms. The successful candidate will act as the first responder to all AV incidents and service requests, perform proactive maintenance and testing, and support key daily meetings. You will also operate as a sound engineer in the main boardroom, ensuring clear and balanced audio for all participants through live sound management and uplift. This role suits a dependable, punctual AV professional with strong technical understanding and a passion for delivering excellent user experiences in high-profile environments. Key Responsibilities Incident Response & User Support Act as the first line of response for all AV incidents and requests. Troubleshoot and resolve AV and video conferencing issues quickly and effectively. Support users in meeting spaces, providing calm, professional assistance under pressure. Liaise with remote technical teams and escalate issues where appropriate. Proactive Maintenance & Testing Perform daily and weekly proactive checks to ensure all AV systems are operational. Test and document performance of AV equipment and room systems. Carry out firmware updates, cable checks, and equipment cleaning as part of preventative maintenance routines. Meeting Support & Live Operation Set up and support key daily and high-profile meetings, ensuring all equipment, displays, and conferencing systems function seamlessly. Provide in-room and remote support for Cisco Webex and Microsoft Teams meetings, ensuring a smooth hybrid meeting experience for all participants. Operate as a live sound engineer in the main boardroom, managing audio balance, levels, and clarity so every participant can be heard clearly. Manage microphones, sound uplift systems, DSPs, and conferencing hardware during live sessions. Proactively monitor audio and video quality during meetings, making real-time adjustments as required. Liaise with meeting organisers and presenters to ensure all AV requirements are prepared and tested in advance. Support and monitor IPTV and triple play systems, ensuring live, streamed, and broadcast content functions correctly across all displays and distribution networks. Customer Experience Maintain a professional, approachable, and customer-first attitude at all times. Communicate effectively with end-users, stakeholders, and management. Ensure meeting spaces are always presented to a high standard. Skills & Experience Required Essential Proven experience supporting corporate AV environments in a customer-facing capacity. Excellent knowledge of Cisco meeting room systems (Webex and RoomOS). Strong understanding of audio fundamentals, including microphones, DSPs, and sound reinforcement. Confidence in operating live sound in large meeting or boardroom environments. Ability to diagnose and resolve technical issues quickly under pressure. Reliable and punctual with a strong sense of ownership and responsibility. Bachelor?s degree in a related field or relevant work experience. Desirable Experience with Q-SYS audio systems (QSC). Familiarity with Extron or Crestron control systems. Knowledge of Teams Rooms, Zoom Rooms, and hybrid meeting technologies. AVIXA CTS or manufacturer-specific certification (e.g. Cisco, QSC, Extron). More About You Professional, courteous, and confident with excellent communication skills. Calm and methodical under pressure. Diligent, proactive, and always looking to prevent issues before they occur. Takes pride in delivering a high-quality AV experience for every meeting. Self-motivated with a ?can-do? attitude and strong attention to detail. Why Join Us? Be part of a high-performing team supporting a leading organisation. Work with cutting-edge AV and collaboration technologies. Opportunities for training and professional certification. A culture that values reliability, trust, and technical excellence. Hours: 8 30 am - 5 30 pm Salary: 45k per annum Location: Onsite everyday Central London Start Date: ASAP

Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview Are you ready to lead and inspire a team of Loss Adjusters while delivering exceptional claims management services? As a Field Team Manager – Loss Adjusting Services, you will oversee the performance of a team of fee-earning Loss Adjusters within a designated geographical area. This role combines leadership, technical expertise, and hands-on claims management to ensure outstanding service delivery to clients, brokers, policyholders, and assessors. You will manage performance against key KPIs, provide technical guidance, review reports, and foster strong relationships with stakeholders through effective communication. This is a remote working role, with travel as and when required. How you'll make an impact Performance Management • Lead and manage a team of Loss Adjusters, ensuring delivery against KPIs such as fee income, service quality, and operational efficiency., • Conduct regular one-to-one meetings, performance reviews, and appraisals to support team development and address performance gaps., • Collaborate with the UK Technical Claims Manager to provide coaching, training, and development opportunities., • Personally manage a portfolio of claims, ensuring timely and accurate resolution in line with company standards., • Provide technical guidance on claims, policy interpretation, and loss adjustment processes., • Build and maintain strong relationships with stakeholders, acting as a trusted advisor and point of contact., • Review and approve reports prepared by team members, ensuring accuracy and compliance with company and client standards., • Ensure the team delivers a quality service to clients and policyholders, adhering to service level agreements (SLAs)., • Monitor and manage team workloads, ensuring efficient resource allocation and timely claim resolution., • Ensure compliance with company policies, procedures, and regulatory requirements., • Foster a positive and collaborative team culture, promoting Gallagher’s core values., • Lead by example, demonstrating professionalism, integrity, and a customer-focused approach. Skills and Competencies • Strong leadership and people management skills, with the ability to inspire and motivate a team., • In-depth technical knowledge of loss adjusting, claims handling, and insurance principles., • Proven ability to manage performance against KPIs and deliver results., • Excellent communication and interpersonal skills to build strong stakeholder relationships., • Strong analytical and problem-solving skills with attention to detail., • CILA and/or CII qualifications are advantageous but not essential., • Vast experience in loss adjusting or claims management, ideally with team leadership experience., • Proven track record of managing claims and delivering results in a fee-earning environment., • Experience in preparing, reviewing, and approving loss adjuster reports., • Eligible to work in the UK #LI-PH1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job Overview We are seeking an experienced data center professional to develop and deliver advanced training programs in the data center and digital infrastructure domain. As a Data Center Learning Architect, you will support the creation as a subject matter expert and deliver strategic learning experiences to address knowledge and skill gaps in data center technologies. In this senior role, you will leverage your extensive data center expertise, analyzing technical knowledge gaps and crafting impactful training solutions to close them. You will collaborate closely with product teams, engineers, and subject matter experts to ensure training programs align with real-world needs and our product strategy. As the lead instructor, you will also deliver these programs to experienced engineering audiences, confidently fielding advanced questions and discussions. The ideal candidate is passionate about making complex technical learning simple and engaging, combining hands-on data center experience with exceptional subject matter knowledge. This role is based in the EMEA region (to accommodate global training across regions - North America, Asia Pacific etc); fluency in English is required, and proficiency in Spanish and Portuguese is a plus but not critical. Key Responsibilities • Identify Training Needs: Analyze organizational and customer needs to pinpoint knowledge gaps in data center and digital infrastructure expertise, and develop impactful training solutions to address those gaps, • Subject Matter Expertise : Engage with cross-functional stakeholders (product owners, learning design, engineering teams, SMEs) to establish training requirements and define clear learning objectives for new, existing courses and learning pathways. Work closely with our Learning Design teams to develop comprehensive course curricula and materials covering data center architecture, operations, and best practices, ensuring effective and relevant learning experiences., • Instruction & Delivery: Deliver high-quality, instructor-led training sessions (virtual and in-person) and hands-on workshops. Incorporate labs and real-world scenarios to reinforce learning (e.g., handling hands-on labs and guiding learners through real-life scenarios). Confidently address complex technical questions from experienced engineers during training sessions, providing expert explanations and solutions., • Subject Matter Collaboration: Work with subject matter experts to review training content and deliverables, ensuring technical accuracy and incorporating industry best practices., • Represent DCD>Academy across industry events where you will demo solutions and/or moderate panels of industry experts talking about a particular important subject for the data center / digital infrastructure market., • Continuous Improvement: Evaluate the effectiveness of training programs in partnership with customer success, product and learning design departments through data-driven insights to continuously refine curriculum and delivery methods, championing a culture of ongoing improvement in the learning program. Qualifications and Skills • Data Center Experience: Extensive experience in data center design and/or operations e.g., implementing redundant power, cooling and network systems to prevent outages, • Technical Expertise: Deep knowledge of data center infrastructure components and best practices - including power, cooling, backup power/generators, networking, and server hardware. Experience with HPC, mission-critical environments and uptime requirements is preferred., • Communication & Presentation: Excellent communication and presentation skills, with the ability to explain complex technical concepts in a clear, engaging manner. Able to adjust teaching style for varied audiences and facilitate interactive discussions., • Problem-Solving: Exceptional analytical and problem-solving skills – capable of troubleshooting complex technical issues and addressing challenging questions on the fly. A solid track record of resolving issues in live operational environments or during training Q&A is ideal., • Collaboration & Leadership: Strong stakeholder collaboration and project/program management abilities, with the interpersonal skills to work cross-functionally and drive initiatives to completion. Comfortable coordinating with product managers, engineers, and other teams to achieve training goals., • Education & Certification: Degree in Computer Science, Information Technology, Engineering, or a related field (required). Industry recognition is a plus., • Location: EMEA-based candidates strongly preferred (must be located in or willing to work within the Europe and North America time zones to accommodate global training schedules)., • Language: Fluency in English (written and spoken) is required. Proficiency in Spanish and/or Portuguese is a significant plus for broader regional engagement. Company Benefits: • Hybrid working scheme (mix of office and remote working - ability to travel to the Central London Office)., • Delivery of learning programmes will happen from a home/office or in the client’s chosen environment., • 25 days holiday entitlement, long service leave, and 1 gifted celebration day off per year, • Paid sick leave, life assurance, and income protection, • Access to a health cash-back plan, health and wellbeing service, and EAP, • Enhanced employer pension contribution and parental leave, • Regular socials and celebrations, • Opportunity for worldwide travel If you are passionate about data center technology and education, and you meet the above criteria, we encourage you to apply. This is a high-impact role where you will shape the skills of engineering teams and contribute to the success of cutting-edge digital infrastructure projects.

New Business Sales Director – BPO & Sales Promotions Solutions, Remote Working Up to £105,000 Base + Double OTE = £210,000 per annum + Benefits. Are you an ambitious New Business Sales Director ready to drive transformational growth across UK and Europe? This is a high-impact opportunity for a proven sales leader to shape and execute a winning go-to-market strategy for innovative BPO and Sales Promotions solutions. We’re seeking a New Business Sales Director with a sharp commercial mind, a passion for building winning teams, and a track record of delivering multimillion-pound enterprise deals in complex, technology-led environments. About the Opportunity: As New Business Sales Director, you’ll lead the full UK and European new business function — driving strategy, building high-performing teams, and closing large-scale contracts across both the Public Sector and Private Sector. You’ll sell intelligent, technology-enabled BPO and customer engagement solutions, including: • Claims and application processing, • Customer journey and experience management, • Fraud prevention and validation services, • Omnichannel customer service delivery (voice, email, chat) Key Responsibilities: As the New Business Sales Director, you will: • Develop and execute a clear, high-growth New Business Sales Strategy for BPO and Sales Promotions across Europe., • Lead and inspire a team of New Business Sales Executives, driving exceptional performance and accountability., • Personally originate and close complex, multi-year, multimillion-pound BPO deals., • Build trusted relationships with C-Suite and senior decision-makers through a consultative sales approach., • Oversee the full tender and RFP lifecycle, shaping compelling proposals that win., • Work closely with internal stakeholders (Operations, Finance, Delivery) to ensure smooth onboarding and commercial success., • Own the revenue and profit targets for the European new business function — ensuring forecasting accuracy and consistent delivery. What You’ll Bring To succeed as New Business Sales Director, you’ll need: • Ideally 8+ years of proven new business sales experience within complex B2B technology or BPO environments., • 3+ years managing and motivating a high-performing New Business or Business Development team., • Strong record of selling technology-enabled BPO, professional, or platform-based services into large Public and Private Sector clients., • Expertise in solution selling, RFI/RFP processes, and managing long-cycle, consultative sales., • Experience leading multimillion-pound contract negotiations with C-Suite stakeholders., • Commercial and analytical acumen with a clear focus on profitability and sustainable growth., • A motivational leadership style — energetic, strategic, and relentlessly driven to succeed. You’ll Thrive in this role if you’re: • A confident and creative dealmaker with an entrepreneurial mindset., • A natural people leader who coaches teams to consistently exceed expectations., • A strategic thinker who thrives in complex, fast-paced commercial environments., • Passionate about technology-led transformation and customer-centric innovation. Rewards & Progression: This New Business Sales Director position offers a highly competitive base salary, performance-driven bonus (double OTE), and excellent career progression within a fast-growing international business.

About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £134.8 billion in customer investments (as of September 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level: 4 Department: The Advice Hub - Distribution Location: Homebased, United Kingdom Contract Type: Permanent Regulated/Non-Regulated: Non-Regulated The Advice Hub is a critical growth function across the Quilter Group. Consisting of Financial Planners and support staff, providing first class ongoing financial advice to clients who have joined us as a result of acquisitions. The Advice Hub is a place for individuals to thrive, embrace digital and deliver positive client outcomes. As part of expansion plans for The Advice Hub we are looking to recruit an additional Financial Planning Manager to lead a team of Financial Planners based in the South of England. The role will be to coordinate the efforts of the team to deliver ongoing servicing to existing customers and grow our relationship with them. Predominantly through the means of remote financial advice, the team look to increase client retention and deliver on the advice needs of our customers. The Financial Planning Manager is responsible for the day-to-day delivery of service to our valued customers and the delivery of developments within The Advice Hub. The team will consist of Financial Planners with varying levels of Advisory experience therefore coaching and mentoring is essential to this role. Oversight of the team's delivery against our advice standards, service standards and competence. In additional to business targets set. Creating a positive and productive team culture is essential, with targeted expansion plans already underway The Financial Planning Manager will also have responsibility for recruitment of new Financial Planners into the team. The role will also be a regulated role therefore it's essential the successful candidate is Level 4 Diploma qualified in Financial Advice. The successful candidate will join The Advice Hub management team where it is very much a collaborative contribution to deliver against our plans. Consumer Duty Whilst this isn't a directly customer facing role, the duties you will perform support direct overall positive outcomes for our customers by enabling our leaders to make informed decisions which balance the trade-off between risk and reward and ensure regulatory compliance. This contributes to improved services, customer centric outcomes, stability, responsiveness, and overall customer satisfaction. About You The ideal candidate will be able to demonstrate previous experience in the following key areas: • Advice/sales, • Client relationship management, • Coaching/mentoring skills, • Relevant business development experience, • Leading/managing people As the Financial Planning Manager, you will have a track record of working in financial services in a management or senior advisory position. You will be experienced in regulated financial advice. Be delivery focused, with high energy and drive, and ability to deliver through others. Have exceptional interpersonal skills - able to build relationships and lead through influence at different levels. Creative problem-solving skills including negotiation and conflict resolution skills. Able to utilise strong mentoring and coaching skills to engage and lead advisers. You will be focused on results and achievement of targets. Have a high level of personal confidence, able to lead, manage change through influence and persuasion and inspire others. You must have your Level 4 diploma in Financial Advice to be considered for this opportunity. #LI-IC1 #LI-remote Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

About the Business Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years, and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice through our sister company, Quilter Cheviot Financial Planning. We offer a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. We are part of Quilter plc, a leading provider of advice, investment platforms, multi-asset investment solutions and discretionary fund management which is listed on the London and Johannesburg stock exchanges and manages over £111.6 billion of client investments (as at March 2024). If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us. About the Role Level: 4 Department: Distribution - Professional Services Contract: Permanent Location: London - Hybrid Join our growing Professional Services team to work alongside our Business Development Managers, Financial Planners and Investment Managers to support the promotion of Quilter Cheviot's services to the solicitors and accountants that refer their clients to us. It's an exciting time to join the team: we've recently completed a program of proposition development to ensure our services resonate with the clients that need them, we're getting an increasing number of requests for proposals and we're winning pitches. We need the support of a Practice Manager to help us expand our reach, identify and engage with new opportunities and also ensure we are fully capitalising on our existing opportunities. This newly established role is crucial for creating and generating new opportunities to embed our proposition into the work intermediaries do, creating a Partnership Model" that adds value to the intermediary firm and directly supports new business growth. This could include working alongside our colleagues not just in the Professional Services team but also our External Adviser BDM team and our Technical and Marketing teams. The ideal candidate should have good knowledge of the services financial advisers provide and the wealth management sector generally. They will also have at least a level 4 industry qualification and demonstrate an entrepreneurial spirit to explore and develop new opportunities in this national role. Our goal is to help current and future generations succeed by offering the right financial advice and investment solutions for secure financial futures. In these uncertain times, our expertise and dedication are crucial. Our talents differentiate us, but our commitment to customers defines us. Reporting directly to the Head of Business Development - Professional Services, you will collaborate with the Business Development Managers, Financial Planners and Investment Managers to embed our proposition into the work of key intermediaries (solicitors and accountants) across the UK. Your responsibilities will include: • Being intermediary facing, with a combination of targeted face to face and remote interactions (including meetings, virtual meetings and webinars) as well as working across different teams within Quilter Cheviot, • Work alongside the BDM team, Financial Planners and Investment Managers to support relationships with key intermediary firms across the UK, • Develop a thorough understanding of Quilter Cheviot's products and services and the circumstances in which they may be appropriate for existing and potential clients, • Develop a thorough understanding of key intermediary services and identify and develop opportunities to reciprocate referrals where appropriate, • Provide training on the above points to solicitors, accountants and internal stakeholders, • Identify, develop and coordinate opportunities to introduce Quilter Cheviot's technical support across the key intermediaries we work with, • Whilst collaborating with teams across Quilter Cheviot, develop a panel" of intermediary opportunities, which you will be responsible for servicing, • Liaise with intermediaries and internal stakeholders to support the onboarding of new clients, • To collate information about target intermediaries from various sources available to Quilter Cheviot, • Gather and present feedback about our services, identifying gaps and ensuring we remain competitive, • Updating the CRM system, • Keep management and the team appraised of sales opportunities, activity and sales pipeline, • Attending team meetings and providing a summary of any action points, • Whilst we anticipate this role will be primarily office based/remote, some travel will occasionally be required Consumer Duty: Even though this role doesn't directly interact with the end customers, you need to understand our target market and evaluate the value of each service for financial advisers to ensure positive customer outcomes. About You We are seeking a seasoned Relationship Manager/ Account Manager /Practice Manager with experience working with lawyers and accountants. The position demands that the candidate independently manage their workload, therefore, strong self-organization skills and a sense of personal responsibility are crucial. The role involves close collaboration with our financial planning, investment management and marketing teams, and the wider intermediary sales team across all Quilter Cheviot's office offices, so you will need to be a confident communicator. The ideal candidate will possess: • At least an industry Level 4 qualification, • Relevant experience in financial services, • Relevant experience working with solicitors and accountants, • A clean driving license #LI-VS1 #QC #QuilterCheviot Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

We are looking for two motivated IT Analysts to join our dynamic IT team as a key member, working closely with the IT Systems Manager to maintain and enhance our extensive technology environment. One will be based at our Sloane Square site, whilst the other at our Regent's Park site. Serving approximately 750 users—both staff and students—our large site includes a well-developed network of over 500 computers, 30 printers, 75 VOIP phones, and 40 classrooms equipped with large screens. You’ll engage with global cutting-edge technologies, collaborate with a skilled in-house IT team, and work closely with IT teams across the trust to support AV infrastructure, manage conference setups, and provide technical assistance for events on and off campus. You’ll also enjoy access to LinkedIn Learning, where thousands of expert-led online courses can help you expand your technical expertise, explore new interests, and advance your career. Key responsibilities: * Ensure the safety, security, and integrity of all IT systems used across the school. * Provide IT support to all users, investigating and diagnosing IT faults and problems including hardware, software and network performance issues. Identify causes and provide or seek out solutions. This includes escalation to support contractors where required. * Keep accurate and timely records within the IT Service Desk, making sure that the end user always receives feedback on the progress of faults and changes. * Assess incoming incidents and prioritise work according to timescales and processes. * Escalate technical issues to the IT Systems Administrator or Systems Manager in the event that the issue cannot be resolved in a timely manner; if the issue involves a specialised appliance e.g. firewall; or if it impacts your ability to complete tasks or meet specific objectives. * Install and configure networked and cloud-connected Windows PCs, laptops, and peripherals such as printers. * Manage user accounts, permissions, and passwords. * Set up IT and AV equipment for assemblies, events, and conferences as required. * Produce and maintain clear, concise documentation and user guides to support staff and students, contributing to a comprehensive IT knowledge base. * Provide additional end-user support as needed and engage in training to develop key skills. * Assist with maintaining the IT asset register and perform daily/weekly/monthly checks as directed. * Mention providing remote assistance when appropriate, helping staff and students across the school trust or multiple sites as needed. Providing stock control and procurement assistance. * Engage in training opportunities to further develop skills and knowledge in key areas, such as desktop support, networking and operating systems. * Maintain satisfactory standards of safety and security in relation to computer rooms and equipment. * Undertake any other relevant duties as may reasonably be requested by your line manager. The postholder must: * Collaborate well with others to achieve high standards of end user satisfaction. * Understand the need to adapt your style to suit the end user, and to communicate in a clear and confident manner. * Demonstrate a proactive approach in building relationships with others. * Show experience resolving issues related to Microsoft 365, Windows, iOS, Andriod, printers, print management, connectivity, wireless/LAN, email, network security and school-based applications, as well as Active Directory. * Use logical problem-solving methods and coordinate information effectively to support the technical team. * Provide excellent customer service and maintain a professional approach to IT support. * Maintain a good standard of written and oral communication. * Work effectively within a team environment, both taking direction from and supporting other colleagues. Please make it clear in your application if you are applying for both roles, or just one. For further information and to apply, please visit our website. Closing date: 8.00am on Monday 8th December 2025. Early application is advised. The school reserves the right to appoint at any stage.

Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000 Service Desk based. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £45,000 (depending on experience) plus benefits.

Account Manager This is an exciting opportunity to help deliver meaningful impact, using your relationship-building skills to support positive change in how citizens interact with public authorities through high-quality digital tools. Position: Account Manager Location: Remote (UK-based travel) Salary: £40,000 – £50,000 per annum Hours: Full Time Contract: Permanent Closing Date: Sunday 7 December 2025 Interview Date: December 2025 (via video conference) The Role As Account Manager, you will be self-motivated and strategically driven to manage and grow the organisations client portfolio. You will take responsibility for building strong relationships, understanding client needs, and ensuring our digital products are embedded effectively within public sector organisations. You will: • Be a trusted and reliable centre-point between clients and the organisation, • Balance the needs of the client with the commercial aims of the business, • Seek out early-stage client opportunities and influence them towards a successful, • Become an expert in our products to help clients get the most from their tools and encourage uptake of additional services, • Maintain strong and productive relationships with clients and wider council stakeholders, • Work with the Head of Marketing to align communications activity with client needs, • Represent the organisation at trade shows, conferences, and exhibitions to promote products and services, • Identify and secure revenue from existing clients through additional product sales and service development, • Write proposals and confidently present them in person or virtually, with team support as needed, • Document and share client knowledge internally, contributing to continuous improvement About You We are seeking an enthusiastic and relationship-driven Account Manager who thrives on delivering excellent customer service, supporting clients, and spotting opportunities for growth. You will have: • A proven track record in account management of a technical service, ideally within UK local government or the public sector, • Strong people skills and the ability to build trusted, long-lasting relationships quickly, • Willingness and curiosity to develop technical knowledge and understand the interplay between technical teams and clients, • High technical aptitude with a strong willingness and ability to learn our products, • Experience with Software-as-a-Service or similar technical environments (advantageous), • Excellent communication and negotiation skills, with confidence presenting to senior directors and elected representatives, • Proficiency in collaboration tools, Google Docs, MS Office and CRM software, • Ability to work remotely, independently, and proactively to manage and close opportunities, • Effective teamwork and cross-departmental collaboration abilities, • Willingness to travel regularly for client engagement Benefits Include • £40,000 – £50,000 per annum (FTE), • Pension (4% employer, 4% employee), • Remote-first working with flexibility within a collaborative, supportive culture, • Opportunities for professional development, • UK-based role with the right to work in the UK required About the Organisation We are a commercial division of the UK civic technology charity, the team behind well-known services such as FixMyStreet, WhatDoTheyKnow, TheyWorkForYou and WriteToThem. As part of a unique not-for-profit group, we provide services to citizens and public sector organisations, used by over 11 million people annually across 40+ countries. This role balances commercial objectives with the ultimate purpose of extending the reach and impact of our parent charity. Application Instructions Your application should consist of a CV and a covering letter (please anonymise by using initials rather than your name and remove identifying details). Your covering letter should explain your interest in the role and how your skills and experience meet the requirements. Please note this role is being advertised by NFP People on behalf of our client. #INDNFP

We are looking for two motivated IT Analysts to join our dynamic IT team as a key member, working closely with the IT Systems Manager to maintain and enhance our extensive technology environment. One will be based at our Sloane Square site, whilst the other at our Regent's Park site. Serving approximately 750 users—both staff and students—our large site includes a well-developed network of over 500 computers, 30 printers, 75 VOIP phones, and 40 classrooms equipped with large screens. You’ll engage with global cutting-edge technologies, collaborate with a skilled in-house IT team, and work closely with IT teams across the trust to support AV infrastructure, manage conference setups, and provide technical assistance for events on and off campus. You’ll also enjoy access to LinkedIn Learning, where thousands of expert-led online courses can help you expand your technical expertise, explore new interests, and advance your career. Key responsibilities: * Ensure the safety, security, and integrity of all IT systems used across the school. * Provide IT support to all users, investigating and diagnosing IT faults and problems including hardware, software and network performance issues. Identify causes and provide or seek out solutions. This includes escalation to support contractors where required. * Keep accurate and timely records within the IT Service Desk, making sure that the end user always receives feedback on the progress of faults and changes. * Assess incoming incidents and prioritise work according to timescales and processes. * Escalate technical issues to the IT Systems Administrator or Systems Manager in the event that the issue cannot be resolved in a timely manner; if the issue involves a specialised appliance e.g. firewall; or if it impacts your ability to complete tasks or meet specific objectives. * Install and configure networked and cloud-connected Windows PCs, laptops, and peripherals such as printers. * Manage user accounts, permissions, and passwords. * Set up IT and AV equipment for assemblies, events, and conferences as required. * Produce and maintain clear, concise documentation and user guides to support staff and students, contributing to a comprehensive IT knowledge base. * Provide additional end-user support as needed and engage in training to develop key skills. * Assist with maintaining the IT asset register and perform daily/weekly/monthly checks as directed. * Mention providing remote assistance when appropriate, helping staff and students across the school trust or multiple sites as needed. Providing stock control and procurement assistance. * Engage in training opportunities to further develop skills and knowledge in key areas, such as desktop support, networking and operating systems. * Maintain satisfactory standards of safety and security in relation to computer rooms and equipment. * Undertake any other relevant duties as may reasonably be requested by your line manager. The postholder must: * Collaborate well with others to achieve high standards of end user satisfaction. * Understand the need to adapt your style to suit the end user, and to communicate in a clear and confident manner. * Demonstrate a proactive approach in building relationships with others. * Show experience resolving issues related to Microsoft 365, Windows, iOS, Andriod, printers, print management, connectivity, wireless/LAN, email, network security and school-based applications, as well as Active Directory. * Use logical problem-solving methods and coordinate information effectively to support the technical team. * Provide excellent customer service and maintain a professional approach to IT support. * Maintain a good standard of written and oral communication. * Work effectively within a team environment, both taking direction from and supporting other colleagues. Please make it clear in your application if you are applying for both roles, or just one. For further information and to apply, please visit our website. Closing date: 8.00am on Monday 8th December 2025. Early application is advised. The school reserves the right to appoint at any stage.

IT Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £40,000 Service Desk Analyst A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £40,000 (depending on experience) plus benefits.

Parent Board Member Location: Remote Salary: £13,000 per annum Closing Date: 03 December 2025 At the company, they’re more than just a housing provider. They’re a people-focused organisation committed to building thriving, inclusive communities and creating a lasting impact. As a Parent Board Member, you’ll play a vital role in guiding the company’s strategic direction, ensuring strong governance, and championing their values and vision: “for everyone to have the opportunity to have a place that they can call home.” You’ll work closely with the Chair and Chief Officer Group, contributing your expertise to support the company’s performance, compliance, and stakeholder relationships. Key Responsibilities: Monitor governance and regulatory compliance. Oversee organisational performance and continuous improvement. Build effective relationships with executive leadership. Represent the company externally and promote its achievements. Apply your expertise to add value across business and social dimensions. What They’re Looking For: Proven strategic leadership or governance experience. Strong analytical, communication, and interpersonal skills. Experience in organisational development and change. Independent thinker with constructive challenge skills. Collaborative team player. Strategic thinker with sound judgement. Customer-focused and values-driven. Effective communicator across diverse audiences. Risk-aware and commercially astute. Role model for good governance and professional conduct. Passionate about equality, diversity, and service excellence. Educated to a degree level or equivalent. Treasury skills and a finance qualification. A commitment of approximately 18 days per year. Desirable: Senior-level finance experience. Understanding of regulated sectors. Senior audit or legal experience. Track record of service improvements with positive customer impact. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Although the organisation operates remotely, there is an expectation of occasional travel, including attendance at scheme visits and other in-person engagements as required. Discover the company: The company is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They’re looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation for their Menopause Friendly accreditation. The company reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the company, please click apply to complete your application.

Role summary The Minster Centre is currently looking for an Evening and Saturday Receptionist. This is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. The Reception Team provides first-line support to tutors and students as well as undertakes administrative duties crucial to the running of the Centre. They also provide support to other staff members where appropriate. Hours: Part-time 23 hours per week; Mondays: 5pm – 10pm, Tuesdays: 5pm – 9:30, Wednesday 4pm to 9:30pm, Thursday 5pm – 9:30pm, Saturday (term time only): 9.30am – 1pm Location: The Minster Centre, Queens Park, NW6 6RD Contract: This role will be offered on a fixed term until the end of the academic year and then reviewed, with potential for it to become permanent Annual leave: 33 days (including bank holidays) Reports to: The Reception Manager Background The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors and provides an accessible therapy service. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events. The Minster Centre is a small, friendly organisation and the Receptionist needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Receptionist role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre. Job summary The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they will be organised, have excellent IT skills and knowledge and practice of using Zoom or be willing to learn. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further. Duties and responsibilities Reception • Ensuring that Reception is always covered by working with the Reception Manager to organise a reception rota that covers absence, holidays, etc., • Co-ordinating access to the building, opening and closing the building., • Receiving visitors, • Setting the appropriate space/s up for events and assisting with special or evening events when requested (e.g. Graduation), • Ensuring there are adequate supplies of daily cleaning materials and refreshments and organising catering for specific events, • Responding appropriately to emergencies (training will be provided), • Answering, screening and forwarding any incoming telephone calls, and providing basic information when needed, • Managing our room booking system, including supporting our Finance team with invoicing of room hirers, • Dealing with room booking enquiries and bookings for events, • Managing petty cash, • Ordering stationary and other supplies as requested, • Dealing with customer queries or complaints politely and positively, • Keeping the reception area tidy, • Data entry tasks, or similar, in quiet periods, • Organising Open Days with the assistance of Training Admin Team, • Diagnosing and resolving technology equipment issues in the training rooms (basic training can be provided). This might include but is not limited to; ensuring equipment is in working order and reporting any faults; ensuring equipment is connected correctly; amending equipment settings., • Assisting with Zoom support for online training sessions, interviews and other meetings. The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act. Application instructions We recognise the value of AI in helping to refine job applications; however, we prefer candidates to write their own personalised cover letters and CVs. AI platforms frequently generate applications that are generic, impersonal, or repetitive. At the Minster Centre, we appreciate authenticity – An application that has been primarily self-generated gives us an opportunity to assess your unique interpersonal skills and relevant experience. We look forward to receiving your application! To apply please submit a cover letter (outlining how your skills and experience meet the job requirements and person specification), your CV, and the completed monitoring forms available on our website. The closing date for applications is Wednesday 10th December 2025. Interviews will be conducted on a rolling basis as strong applications arrive. We therefore reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. Applications submitted without a detailed cover letter will not be considered. We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQIA+ community, care leavers, people with disabilities and those from other minorities. If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships. Due to the nature of this role, we regret that we cannot accept applications from current Minster Centre students.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Gallagher is seeking an experienced Loss Adjuster to join our team and provide professional loss adjusting advice and services to our clients. In this role, you will communicate openly and accurately with insurers and other stakeholders to expedite the claims process while maintaining exceptional customer service standards. This is a remote based role, with coverage across the Home Counties and London. How you'll make an impact • Claims Management:, • Working from a home base you will manage a caseload of predominantly domestic claims on a day-to-day basis, including traveling to loss sites to investigate claims., • Provide critical support to policyholders throughout the claims process., • Technical Expertise:, • Assist internal teams with technical claims and provide advice as required., • Assess claims in line with policy conditions and compile detailed reports with recommendations on liability., • Stakeholder Engagement:, • Liaise with insurers, underwriters, and colleagues as necessary to ensure smooth claims handling., • Conduct formal (remove) interviews with claimants, including investigating fraudulent claims (remove), and compile detailed reports on findings., • Validation and Recovery:, • Acquire reports from third parties, such as building surveyors, to validate items claimed., • Progressing towards professional qualifications would be advantageous, but not essential., • Proven knowledge of loss adjuster policies, practices, and procedures., • Strong understanding of personal lines/household insurance products and services., • Exceptional customer service skills, problem-solving abilities, and a pragmatic approach., • Excellent communication skills and the ability to build strong relationships with stakeholders., • Self-motivated, results-oriented, and driven to ensure customer satisfaction. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

AV Service Engineer (Crestron / Control 4 / Lutron) £45,000 - £50,000 + Flexitime + Office + Site Based + Travel Allowance + Overtime + Progression + Training London Are you an AV service engineer or do you have a Home Systems background and are looking to propel your career within a well-established 'smart home systems' company ranked one of the best in the UK? Are you looking for an exciting career where you will receive ample progression opportunities and be generously rewarded for your hard work with substantial overtime rates and bonuses? The company has built an outstanding reputation for the design, supply, installation and support technology control solutions into the high-end residential sector. Predominantly this market is in the greater London area and their client's properties are some of the most prestigious in the UK. This is a rare and exciting job prospect for a candidate with a strong AV, BMS or smart systems background, who is ambitious and motivated. CEDIA certified candidates are highly desirable and encouraged to apply. The Role: Field Service Engineering: Respond to AV service callouts, diagnosing, resolving and documenting faults to the client's satisfaction Preventative Maintenance: Conduct regular maintenance visits, followed up by documentation to ensure optimal performance of AV systems Installation Support: Assist with site surveys, small AV installations and upgrades, followed up by documentation). Administrative Duties: Manage incoming calls and email requests from clients and update service tickets, time billing, in a timely manner Remote Client After Care: Providing remote troubleshooting, diagnosing, resolving and documenting faults to the client's satisfaction The Person: Experience in servicing predominately residential AV/IT systems. Experienced in installing and troubleshooting at least two of the following systems: Crestron, Control 4, Lutron Excellent verbal and written communication skills, with a strong customer service orientation If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Keywords: Engineer, Lighting, Home Systems, BMS, AV, Software, Crestron, Control 4, Lutron Reference: BBBH22677 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Housing Officer - Remote + Local Site Visits (Devon & Somerset) Salary: £27,000-£29,000 per year Hours: Monday-Friday, 9am-5pm Contract: Permanent (subject to probation) Start Date: ASAP About the Role We are looking for a motivated and organised Housing Officer to support the management of our property portfolio across Devon and Somerset. This role is ideal for someone who enjoys a varied workload, values flexibility, and is confident working both independently and as part of a wider property team. You'll work remotely while carrying out regular site visits across our patch, ensuring high-quality service delivery to residents. Key Responsibilities Conduct site visits , property inspections, viewings and move-ins Raise, monitor and follow up on repairs and maintenance requests Support with compliance checks and documentation Provide excellent service to residents , handling enquiries via phone and email Assist the Property Manager with day-to-day operations and portfolio coordination Maintain accurate records and ensure policies and procedures are followed Experience & Qualifications Experience in housing, lettings, property management, or customer-facing roles preferred Knowledge of tenancy management, repairs or compliance is beneficial Strong communication, organisation and problem-solving skills Ability to manage your own workload and travel across the patch Locations Covered You will remotely support and visit sites in the following areas (travel is required): Witheridge (EX16), Exeter (EX2), Dartmouth, Paignton, South Molton, Barnstaple, Bideford, Chard, Martock What We Offer Remote working with autonomy over your day Opportunities for development within housing and property services A varied role with genuine impact on residents' experience How to Apply If you're passionate about delivering great housing services and want a role with flexibility, variety and progression , we'd love to hear from you. #INDBRC Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. TPBN1_UKTJ

Attractive salary Benefits: 25 days holiday rising to 30 with service High quality company car or optional car allowance Full benefits package, including shopping discounts, life assurance, eyecare scheme Company pension Option to buy additional holiday Lunch allowance Ongoing training and development opportunities Remote working Who are we? We're a global and dynamic company with innovative solutions to enable our customers and end-users to control all aspects of their buildings and optimise energy efficiency. Sustainability is at the heart of what we do. Who are we looking for? Are you an experienced BMS Service Engineer with experience of Trend BMS controllers? Then join our team covering the south of the UK. You will be delivering excellent customer service to clients in the Cambridge area as well as Peterborough, Norwich, Ipswich and Chelmsford. What will I be doing? Testing, calibration and operation of BMS products and associated control elements such as sensors, valves, dampers etc Operate and test control panels including power circuits Fault finding, diagnosis and repair of control panels, instrumentation, actuators,BMS DDC controls and in some cases plant and services Responsible for control panel modifications and controller changes Carrying out condition surveys of plant and controls Producing maintenance and survey reports TPBN1_UKTJ

We are searching for a number of Chartered Fire Engineers , Senior Fire Engineers , Fire Engineers , Fire Consultants and Fire Safety Surveyors for our client a leading building consultancy with offices located across England and Scotland. Our client is a Chartered Practice with the RIBA, RICS, CIBSE, BSRIA, RTPI, CIAT as well as the Association for Project Safety. They are recognised as industry leaders in Fire Safety Consultancy and have been appointed by the Department for Levelling Up, Housing and Communities (DLUHC) as an Approved Consultant to the panel of Fire Risk Appraisal of External Walls (FRAEW) Assessors. They have also been awarded the FRAEW Hardship Framework by Homes England (a National appointment). The Practice has been providing Fire Engineering services for a number of years, and they are developing their fire engineering expertise around their multidisciplinary building and construction offerings. Successful candidates will be required to work well in a team environment - some travel will be expected within your region to fulfil the requirements of the role and the diverse range of work. These roles are being offered on a remote basis but you do need to live in London or within a commutable distance of London as this is where the majority of your client work is going to be based. The Role Our clients current fire engineering commissions include fire engineering reports on design projects for their architectural and building services teams - you will also be working and supporting a strong building surveying team undertaking EWS1/FRAEW surveys. Professional Qualifications/Skills An undergraduate degree in Fire Engineering or a suitable equivalent undergraduate or postgraduate qualification is required. Strong knowledge of UK legislation, standards and regulations, for example, BS9999, RRFSO, PAS79, PAS7, BS7974 and Building Regulations as well as knowledge of other regulatory regimes. Experience of undertaking EWS1 survey reports / FRAEW ' s . Understanding of the DLUHC guidelines regarding external wall systems along with the Building Regulations or the ability to learn this very quickly. Experience of undertaking fire risk assessments across a variety of property types ranging from education, residential, healthcare, industrial and commercial; Experience of fire integrity / compartmentation surveys to identify breaches, proposed remedial repairs through to preparation of specification and design. Fire Engineers will need to hold a BEng in an Engineering discipline and have a minimum of 3 years' experience working in Fire Engineering. Fire Consultants require at least a level 3 regulated qualification (FRA, Passive, Fire Door) and if you have been involved in facade work some form of course or qualification such as the RICS (ABBE) level 6 facade assessment. Ideally you will have at least 3 years' experience or similar commercial knowledge. Person Specification Our ideal candidates will demonstrate a positive approach to the role, and will be committed to delivering customer service excellence, with good commercial results. They will be passionate about fire safety and will strive to provide the utmost quality on every commission. Strong work ethic, creative problem solving and interpersonal skills, research and report writing abilities and good knowledge of the regulations. Able to work as part of a team and lead a team, checking and authorising fire engineering work. A track record of working with teams, prioritising workloads, and delivering deadlines. Ability to successfully lead on and manage complex projects in a proactive and diligent manner. Strong track record in management of projects from inception to completion. Client facing, ensuring exacting standards of technical delivery. Able to build long-term relationships. Excellent administration skills and effective use of the English language. Proficient in the use of Microsoft Office / Google software. Hold a full, clean UK driving licence and have your own vehicle. Key Benefits Summary Payment of relevant Professional Subscription/Memberships. Private Healthcare. Up to 27-days holiday plus bank holidays with the option of holiday buying or selling. Enhanced pension contributions. Enhanced family friendly benefits. And much, much more! Please note, to be considered for these roles you MUST have the Right to Work in the UK long-term without Company Sponsorship. KEYWORDS Chartered Fire Engineer, Senior Fire Engineer, Fire Engineer, Fire Consultant, Fire Safety Surveyor, FRAEW, EWS1, BS9999, RRFSO, PAS79, PAS7, BS7974, Building Regulations, DLUHC Guidelines, External Wall Systems. Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Service Manager Domestic Abuse Services Location: Remote Salary: £25,125.00 per annum (FTE: £33,500.00 per annum) Vacancy Type: Maternity Cover until February 2027, Part Time (30 hours per week) Salary £25,125.00 per annum (FTE: £33,500.00 per annum) Maternity Cover until February 2027, Part Time (30 hours per week) Join us as a Service Manager Domestic Abuse Services ! Are you a passionate leader with a deep commitment to supporting survivors of domestic abuse? Do you thrive in a fast-paced, values-driven environment where your work truly makes a difference? At Stonewater, we believe everyone deserves a place to feel safe, supported, and empowered. Our Domestic Abuse Support team is at the heart of this mission, and were looking for a Service Manager to lead and inspire our dedicated team. Youll focus on creating a culture of high performance, wellbeing, and retentionensuring that supervision and support are delivered in line with HR policies and that staff feel valued and empowered. Youll oversee the delivery of person-centred support planning, ensuring services meet the highest standards and respond effectively to customer needs. By fostering strong partnerships with third-party agencies, youll help create a holistic, 360-degree approach to support. Youll also take ownership of performance monitoring, reporting key indicators, and maintaining strong relationships with commissioning teams. What were looking for Significant experience managing domestic abuse or similar support services. Strong knowledge of safeguarding, housing law, and person-centred support. Proven ability to lead high-performing teams and deliver impactful services. A commitment to equality, diversity, and inclusion. Excellent communication, IT, and report-writing skills. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. Were looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform peoples lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application. TPBN1_UKTJ

An established and respected HVAC rental provider is seeking an experienced Rental Engineer to join their growing field service team on a permanent basis. This role offers variety, independence, and the opportunity to work with cutting-edge air conditioning and chiller equipment across a wide range of customer sites. The successful candidate will be responsible for the installation, commissioning, de-installation, maintenance, servicing, and repair of rental fleet equipment. REMOTE role from home, can be based anywhere in the UK. The position involves travel to multiple sites and occasional visits to regional offices across the country, so flexibility and initiative are essential. Key Responsibilities as Rental Engineer Install, commission, and de-install rental HVAC and chiller equipment with minimal supervision and within set timescales Carry out planned and reactive maintenance and repair work on the rental fleet to ensure equipment reliability Liaise directly with customers to ensure satisfaction and identify potential future business opportunities Produce detailed technical and service reports on all work carried out and complete documentation accurately for invoicing Maintain the highest technical and safety standards, recommending improvements where necessary Uphold company policies and procedures related to quality, safety, and service excellence Essential personal skills as Rental Engineer Youre a proactive, hands-on engineer who enjoys working in a dynamic, customer-facing environment. Youre confident managing your own workload and maintaining high standards of service and professionalism while travelling between sites. Experience & Qualifications as Rental Engineer Minimum 2 years experience in a similar HVAC or chiller service role Recognised engineering apprenticeship (mechanical and basic electrical competencies required) Ideally qualified F-Gas and or hydrocarbon engineer with strong controls and electrical fault-finding knowledge Whats on Offer as Rental Engineer Competitive salary 25 days annual leave Pension scheme and company benefits Company van and tools provided Ongoing training, development, and career progression opportunities If youre an experienced and motivated HVAC engineer looking for a field-based role with variety and autonomy where y ou'll take home £54K minimum per year by just doing your job! Plus overtime. A pply today or get in touch for a confidential conversation. TPBN1_UKTJ

Sales Engineering Manager Permanent | Home-Based / Remote with regular Travel Ideal Candidate Located in the South UK (e.g. Cambridge, Oxford, Luton) Salary: £50,000 - £60,000 basic + £20,000 OTE Bonus + £7,000 Car Allowance + Benefits 37-hour week | Flexible working A leading manufacturer of powder processing machinery for the food and chemical sectors is seeking an experienced Sales Engineering Manager to join their growing team. The company has achieved record growth and is now targeting continued expansion across both existing and emerging markets. If you're a driven and technically minded sales professional with a background in powder processing equipment or related industries. Ideal candidates will have a strong mix of account management and new business development experience, coupled with excellent communication skills and a proactive, customer-focused approach. It's perfect for someone who thrives in an SME environment and enjoys building long-term relationships while driving growth. Key Responsibilities Manage and grow key customer accounts, ensuring exceptional service and repeat business (60%). Identify and develop new business opportunities within the food and chemical processing sectors (40%). Work towards defined performance targets covering order intake, gross profit. Collaborate with internal engineering and process teams to deliver tailored customer solutions. Liaise with customers to investigate needs and propose solutions in line with company capabilities. Communicate with internal Estimating and Engineering teams to put together proposal package. Requirements Proven experience with Powder Processing machinery or similar Strong sales experience, preferable within Food, Chemicals or Processing sectors. Full UK driving licence and willingness to travel around South UK. Positive, driven attitude, with willingness to learn and an ambitious approach. APPLY NOW and contact Jacob at Employment Solutions on 0161 416 6249, or email your CV to TPBN1_UKTJ

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

CHP Service Engineer A well-established and rapidly growing energy management consultancy is expanding its technical team to support increasing demand across its UK client base. With operations spanning from the UK to Australia and partnerships with all major energy suppliers, the company has managed over 2TWh of energy and works with more than 42,000 supply points globally. The business is known for delivering measurable cost savings and carbon reductions through innovative energy solutions and is now seeking an experienced CHP (Combined Heat and Power) Service Engineer to help support and maintain its growing fleet of micro-CHP units. This is a key role for a hands-on engineer looking to work within a forward-thinking consultancy that values innovation, sustainability, and professional growth. CHP Service Engineer Responsibilities: Manage and maintain a small fleet of micro CHP units (2050kW) across the West Midlands region. Conduct scheduled maintenance, fault diagnosis, and reactive repairs to ensure optimal system performance. Provide technical support and troubleshooting for CHP systems both on-site and remotely. Communicate effectively with clients, ensuring clear updates and excellent service delivery. Collaborate with internal teams to support continuous improvement and operational efficiency. Maintain compliance with Gas Safe regulations and relevant safety standards. Participate in ongoing training and development as new technologies and systems are introduced. CHP Service Engineer Requirements: Proven experience in CHP maintenance, repair, and field service (micro or small-scale units preferred). Gas Safe certification (covering turbines and meters). Strong diagnostic and problem-solving skills. Excellent communication and customer service abilities. Ability to work independently with strong attention to detail. Comfortable working in a hybrid environment (field-based with remote flexibility). Full UK driving licence. CHP Service Engineer Benefits: £50,000 £60,000 salary (depending on experience). Company van and tools provided. 25 days holiday plus bank holidays. Flexible working arrangements. Pension scheme. If youre a technically capable engineer with experience in CHP systems and youre looking to join a forward-thinking business making a real impact in energy efficiency and sustainability wed love to hear from you. Know someone who could be a fit? Referrals are always welcome. TPBN1_UKTJ

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Role / Job Title : Senior Service Lead Work Location: London / Leiston (2 days) Other Working Conditions (Travel / On-call / Shifts) This is a hybrid role, and the candidate will need to travel to Leiston and London offices. Candidate should be SC cleared with Active SC validity of 3 months for transfer to complete. Prior onboarding checks need to be completed before contract release (mandatory). Upon successful SC transfer and checks, the contract will be released. Candidate will need to travel to Gloucester or Warrington for in-person ID checks before the contract start date. The Role Join us as a Senior Service Lead and take ownership of ensuring our services are secure, operable, maintainable, and aligned with business needs. You'll work closely with product teams, partners, and agile squads to embed service management best practices and drive continuous improvement across enterprise-wide platforms. If you're ready to lead with impact and shape the future of service delivery - this is your opportunity to make a difference. Your Responsibilities As a Senior Service Lead, you will champion your respective Business Unit's objectives, understand the key business processes and regulatory controls, what drives them, what their goals and operational targets are, and as our customer, you will obsess about their Customer Experience and delivering value through effective implementation and exploitation of cost. Ensure all service metrics remain current by using traditional delivery against CSLs / KPIs, introducing balanced scorecards, user experience metrics/agreements, service availability, and continual service improvement metrics. Work together to define and agree service improvement targets to enhance service delivery. Work closely with Product Owners to set direction, understand the art of the possible, and push vendor boundaries to support a seamless customer experience. Support the drive for a frictionless engagement between customers, partners, product, and federated teams. Assure service management and reliability practices across change and release automation with 'just enough' control, ensuring complex operational deployments to customers are 'right first time'. Lead the development of initiatives to support SIAM intelligent operations , including data quality and analytics, management insight, and reporting. Your Profile Essential Skills / Knowledge / Experience Lead and continuously improve IT service delivery, ensuring performance meets business SLAs, KPIs, and desired outcomes. Champion a customer-first mindset, driving service excellence, transformation, and optimisation initiatives across IT services. Apply assurance methods (e.g., audits, QA, reporting) to maintain service quality and compliance. Communicate vision and roadmap effectively to stakeholders at all levels. Drive agile service management practices to deliver value in fast-paced, diverse environments, including remote and distributed teams. Collaborate with external partners, vendors, and service providers to ensure reliable, integrated service delivery. Manage service contracts, critical SLAs, and supplier relationships (onshore/offshore), resolving disputes and aligning outcomes with business goals. Safeguard customer intellectual property by embedding knowledge management and assurance practices across service operations. Lead the strategic development and optimisation of the ITSM ServiceNow toolset, working with vendors to maximise its value. Desirable Skills / Knowledge / Experience Strategic Service Leadership: Ability to lead and evolve IT service delivery, ensuring alignment with business SLAs, KPIs, and long-term goals. Customer-Centric Mindset: Proven track record of driving service excellence, transformation, and optimisation with a focus on customer outcomes. Assurance & Compliance Expertise: Skilled in applying audits, quality assurance, and reporting techniques to maintain high service standards and regulatory compliance. Effective Communication: Strong ability to communicate service vision, strategy, and roadmaps to stakeholders across all levels of the organisation. Agile Service Management: Experience implementing agile practices in diverse, fast-paced environments, including remote and distributed teams. Vendor & Contract Management: Proficient in managing service contracts, SLAs, and supplier relationships (onshore/offshore), ensuring alignment with business objectives. Knowledge & IP Protection: Familiarity with embedding knowledge management and assurance practices to safeguard customer intellectual property. ITSM Toolset Expertise: Hands-on experience with ITSM platforms, especially ServiceNow, including strategic development and vendor collaboration to maximise value. TPBN1_UKTJ

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. Role overview The purpose of this role is to be a key contributor to the success of the business and as part of the senior leadership team for Fire you will provide leadership to the Passive function. You will have responsibility for the operational delivery of Installations, PPM and reactive workload. You will be required to support the business within the BM Trada re-certifications audit bi-annually and will be responsible for processes and people ensuring your function plays its part in delivery of the Business Plan Objectives. Key tasks As part of the leadership team to contribute to the strategic and business planning process To liaise with other Leaders on business initiatives and objectives to achieve business goals Responsible for ensuring successful timely delivery of all Installation, PPM and Reactive workload within the passive department Responsible for the management of P&L and forecasting for the department Technical support to all members of passive department and also across other departments ie. Commercial team when quoting Role Profile Responsible for the management of the Fire Door Manufacturing Responsible to ensure BM Trada re-certification bi-annual audits are successfully completed Ensuring a rigorous audit process is in place to conduct systematic reviews and risk assessments To provide reporting on service levels, issues, and plan for any gaps To provide oversight in co-ordinating work including assessment of labour requirements, plans and materials Ensuring all work delivered confirms to the relevant legislation and to the highest standard Managing the supply chain and logistics associated with your function Provide commercial leadership to your teams to encourage a holistic approach to total care of customers Build long term and sustainable customer relationships whilst maintaining the highest standard of presentation, integrity and customer support To develop new systems and procedures to constantly improve efficiency and effective service. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and lead a team where service is central to good performance. To set clearly defined service level agreements for your function Contribute to improving the compliance capability across the business, ensuring quality training and development tools are available to embed this competence across the business. People Management Set clear objectives for your team members providing regular feedback on performance. Manage performance across the team to ensure the achievement of service delivery targets in line with Service Level Agreements Manage any employee relations issues in line with the policies set out by the business Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products Address any training and development needs and ensure teams have a personal development plan. Managing Risk Act as expert for operational and regulation risks which may impact all operations. Responsibility for reporting to your line manager any risk which may impact the business. To provide audits plans and reporting Managing Health & Safety Set a framework for the business H&S strategy and implementation Conduction Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with all the National Operations Managers s to ensure operations and delivery is in line with the framework set. Knowledge and Skills Passive Fire Technical Skillset Excellent Communication Skills Good Commercial Awareness Ability to work as part of a team Leadership skills, managing others, coaching, mentoring Attention to detail Decision making skills Problem solving skills Organisations skills Knowledge of all Microsoft office applications Strong analytical skills Advanced level of customer services Client liaison and management Conflict Management Experience Experience of managing remote workforces Previous track record of managing teams in the Commercial Fire Industry Previous track record of dealing with clients and rolling high volume installations A successful track record in the compliance arena Experience of managing a business P&L and managing budgets. Personal qualities Loyal, committed Integrity Qualifications IOSH Managing Safely CSCS Card Previously BM Trada Appointed Person TPBN1_UKTJ

Project Risk Engineer Location: Remote but able to attend Bristol at least once per month and occasional visits to Hinkley, Dungeness, Hunterston Hours: 37.5 Monday to Thursday Inside Ir35 - Umbrella/PAYE only Duration: 6 months Responsibilities: • Providing risk expertise and advice on risk and contingency management (in accordance with procedures) into sites, projects and programmes • Facilitation of risk management process including facilitation of risk and assumption workshops across programmes & sites to ensure quality risks are identified, properly documented and reviewed regularly • Develop the project/programme/site risk and assumption registers: • Run Project Risk Analysis (PRA) software in conjunction with Primavera P6 • Provide a Schedule Quantitative Risk Analysis (SQRA) service to the project/programme • Conduct risk identification and analysis and develop mitigation plans with relevant risk owners and risk managers, to ensure the Site / programme Risk Register is up to date at all times. • Ensure Risk management processes are effectively embedded into programme / site management arrangements • Compliance with Health, Safety, Environmental and Quality policies, procedures, work instructions and risk assessments. Support the continuous improvement of Health, Safety Environment and Quality on Site. • Support colleague's learning and development through knowledge sharing, task instruction etc. • Assist the Function Lead with risk as required with design, delivery and evaluation of training, acting as coach and mentor • Ensure regular review and update of the project risk register is carried out. Facilitate reviews where necessary. Analyse project risks and impacts and make recommendations. Actively monitor progress with mitigation activities. Ensure information is fed into risk registers • Support the effective deployment of company-wide policies, processes, systems and procedures ensuring that at all time the business remains compliant. This includes, but is not limited to, the need to comply with the company's Equality and Diversity Policy and undertake identified associated learning and development activities. • Accountable to the project manager for service and to the Functional Lead for standards • As a customer-focused individual, the post holder will be expected to support delivery within his or her range of skills, knowledge, experience and competence. • Provision of knowledge transfer and training and development of Magnox staff from the Contract. • The duties/responsibilities defined above may be supplemented by further duties as defined by the relevant Function Lead. Experience: Significant experience within a relevant project environment Comprehensive knowledge of standard project control techniques Good knowledge of Risk Management systems (e.g. ARM / Pertmaster) Numerical background and familiarity with EVA methodology Familiarity with relevant Health & Safety legislation TPBN1_UKTJ

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Senior Property Manager - Block Management Hours: Monday - Friday 9-5:30pm Portfolio Location: Hertfordshire Portfolio size: Around 500 units Office: This is a remote role Great opportunity for career progression within a growing company that specialises in Block Management. Your role will be within a small team managing existing and new clients and participate in the growth of the company. Main Duties: Property Manager - Block Management Being able to produce and manage budgets and overall expenditure for residential blocks, assisting with forecasts and reports. Have an understand and experience with managing major works (section 20s) Administrating insurance claims Arranging risk assessments and monitoring health and safety Be able to manage and organise sub-contractors with works orders and service contracts. Undertaking site inspections as per client contracts. Keying and management of all invoices for their portfolio. Produce legal management packs for properties up for sale. Understanding of Year end accounts. Undertake AGMs /EGMs/ directors meetings Experience Required: Property Manager - Block Management Previous experience within block management Full UK Driving Licence, with their own car Excellent attention to detail Ability to priorities workloads Excellent level of customer service skills Team player IRPM/TPI qualified or have a good understanding of Block legislation Company Benefits: Property Manager - Block Management Support with career progression A competitive salary and company pension Fully funded training programmes including IRPM 25 days holiday + bank holidays Opportunity to buy additional 3 days holidays per year An additional days holiday on your birthday Salary Property Manager - Block Management £45k to £55k Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you. TPBN1_UKTJ

Job Description - Endoscopy Technical Duration: 6 months Location: North London (Manchester, Liverpool, Leeds) South London (Cambridge) Hybrid (50% onsite) Qualified Clinical Application Specialist Consultants (NHD- Non-Health Degree Professional) willbe responsible for providing technical and end-user support for an Endoscopy medical devicesystem. Technical support includes delivering operator training at customer facilities, providingon-site instrument implementation assistance, technical liaison, and support sales team efforts. Responsibilities : Organizing, testing, and updating medical devices, installing, and configuring hardware,software, and network products. Set-up and organization of equipment and workstations. Facilitate onsite customer training of new equipment. Effectively manages instrument implementations projects; assisting customers toperform instrument verification studies. Analyze verification study data and preparestatistical reports. Present verification data to the customer. Complete required documentation according to policies and procedures. Work with internal resources and the customer to resolve technical issues. This includesescalating complaints received from the customer to Technical Support, providing allrequired data and activities following escalation and complaint handling procedures. Ensure new instrument implementations are completed to meet timeline, budget, andcustomer satisfaction goals. Maintain customer satisfaction. Demonstrate effective working relationships with external and internal customers. Job Requirements: Minimum 2-3 years experience utilizing IT systems and processes Understanding ofhospital IT practices and procedures strongly preferred. Knowledge of Software & Cloud infrastructure Ability to work independently or in groupsin person or remote. Ability to travel regionally or nationally as needed (approximately 50% travel) 50% travel, 50% remote. Will vary week by week. Self-starter with the ability to work independently in an unstructured environment. Effective communication skills, both written and verbal Strong computer skills and knowledge of MS Office Suite, Service Based Software, CRM,and EP Evaluator An active drivers license and a personal vehicle for commuting to assignments withinthree hours of home are required. TPBN1_UKTJ

Pay: £55,300.00 - £55,500.00 per year Job description: Context: We have been developing our income generating HR offer to schools and building relationships with our customers. This role is key to providing a responsive, professional, customer focused and flexible employee relations HR service to head teachers, governors, business managers and staff in schools across Redbridge. You will be the lead Employee Relations HR Business Partner to schools in Redbridge, responsible for managing cases and providing advice to schools that helps them to support their staff and deliver strong education to the young people in the borough. As a member of the schools HR team, you will be driven to achieve the best and be hardworking, respectful and professional to our colleagues and customers. You will deliver a high quality customer service in a fast-paced, customer focused environment and be able to adapt rapidly to shifting demands and priorities and be flexible whilst maintaining a high level of professional credibility. The cases we manage are constantly changing and no two days are the same. You will need to be able to adapt rapidly to shifting demands and priorities and be highly responsive. It is a challenging role but at the same time, highly rewarding as we can see the difference we make to staffing and in turn, the education of children in the borough. Generic accountabilities: Act as a role model for the approach and behaviours expected of all staff in Education and Inclusion and contribute to the achievements of our priorities. Ensure that you work collaboratively with HR colleagues within Education and Inclusion and the Corporate HR service Develop sustained structures, systems, policies and processes to enable the effective delivery of HR services to schools and within Education and Inclusion. Engage schools, senior managers, managers and other stakeholders to align delivery to best practice in workforce management. Manage the service in a way that promotes the Councils approach to diversity and inclusion, at all times to carrying our responsibilities/duties within the Councils Dignity at Work Policy. Ensure that duties are undertaken with due regard and compliance with the General Data Protection Regulations and other legislation ensuring the integrity and security of confidential information. 7. Carry out duties and responsibilities in accordance with the Councils Health and Safety Policy and related legislation. Main duties and responsibilities : For schools Employee relations casework Act as the lead HR professional with regards to employee relations (ER) with schools and to work with head teachers to implement ER policies effectively and be responsible for statutory HR obligations to schools. Coach, advise and support schools on complex staffing issues in the areas of performance management, absence management, conduct and capability and other relevant ER areas Manage complex ER cases from end to end to achieve effective outcomes for schools and individuals, providing a high quality service throughout the process, including absence management, grievance and disciplinary. Work closely with trade unions/ Acas when required in relation to ER cases Provide professional ad hoc advice with solutions to schools on ER related issues to facilitate the effective management of people resources and issues Advise schools on risks, benefits and options to achieve effective operational people management and negotiate with schools and trade unions to achieve results that minimise risk to the school Work with the corporate legal and HR teams on schools cases referred to Employee Tribunals to prepare information and data as required Work with the Director for Education and Governor panels on the recruitment of head teachers, liaising with third parties as required and ensuring all HR administrative processes are completed Support the recruitment of staff within schools including advertising, interviewing and induction Work with the HR Business Partner to evaluate job roles using the GLPC and NJC schemes Advise and support School Board of Governors at appeal hearings TUPE and reorganisations, restructures and redundancies Working collaboratively with corporate HR and Pay and Contracts, lead on complex change programmes including TUPE and reorganisations in schools to implementation, providing professional support, advice and guidance and HR administrative processes as required. Ensure effective implementation of the 3Rs policy and procedure in schools, providing a high quality service at all times. Customer service Provide high quality and professional HR advice and solutions promptly to schools to ensure that HR issues are managed in a fair and consistent manner. Provide a high quality, timely, responsive professional HR service to schools, providing support and advice in a prompt and pro-active manner to ensure that HR issues are managed in a fair and consistent manner Work as part of the overarching team ensuring that all solutions are delivered in a timely manner delivering pro-active resolutions prioritising need across the area Lead on communications to customers in relation to operational HR matters Income generation Seek to identify ways of improving the quality and value of the HR service delivered schools and identifying opportunities where revenue can be generated through the provision of HR services. Develop and maintain strong working relationships with schools to encourage a high level of confidence in the HR service and constructive relationships with the Trade Unions. When needed, work with the HR Business Partner to develop policies, guidance and training for schools based on ER casework and queries Education and Inclusion Work with Education and Inclusions management team and corporate HR to support ER cases for colleagues as required to ensure that cases are dealt with efficiently and expediently. Lead on the collection and analysis of employee data including staff absence, turnover and establishment data and report to managers to ensure effective management of employees Oversee employee induction and development, ensuring that staff have access to resources in order to grow and be successful in their roles Lead on equality and diversity within Education and Inclusion, linking in with corporate activities and developing a culture of inclusivity Support managers to conduct exit interviews and use the feedback to develop the service General responsibilities Keep up to date with employment legislation and best practice. Attendance at meetings outside of office/school hours as and when required. Ensure that duties are undertaken with due regard and compliance with the General Data Protection Regulations and other legislation ensuring the integrity and security of confidential information. Carry out duties and responsibilities in accordance with the Councils Health and Safety Policy and related legislation. Adapt rapidly to shifting demands and priorities and be flexible whilst maintaining a high level of professional credibility. To take on any additional duties commensurate with the grade of the post. Job Types: Full-time, Permanent Experience: hr: 3 years (required) OR17446: 1 year (preferred) Work Location: Hybrid remote in Ilford IG1 TPBN1_UKTJ

Job Title Fall Protection Engineer Location Greater London Package To £38,000 Dependant on experience Travel Frequent travel which may include overnight lodging Are you a talented individual with previous experience inFall Protection/Height Safety Engineering looking for a new challenge and the chance to gain additional experience and skills within the niche market ofFall Protection? If so, Omega Red Group is looking for you! Omega Red Group is a successful, growing company that is looking for talented team players who want to work in an environment that is challenging and rewarding. Who we are: Omega Red, is part of SSI Services (UK) Ltd, a division of South Staffordshire Plc. Omega Red is a specialist, design, installation, testing and maintenance contractor, within the electrical earthing, lightning protection and height safety market. Operating nationally, the business focuses on providing top quality safety-critical services for the protection of people, buildings and infrastructure. About the role: As a Fall Protection Engineer you will survey, test and install a variety of height safe equipment Possess excellent customer service skills in fulfilling the needs of our clients You will work efficiently whilst upholding health and safety standards through proficient use of risk and method statements Assist with mentoring support operatives through their height safety training Confident with Installing height safety equipment Supporting with pre-tender site surveys providing technical design input to the Estimating team when needed Proficient in completing test and inspection reports detailing any further works needed for legislative compliance What youll need: Experience within the height safety industry A flexible approach to work with the ability to travel and lodge away from home when required Valid full UK manual driving licence Self-starter keen to get the job done Ability to use own initiative Strong verbal communication and interpersonal skills Minimum 2 years experience with installation, test and repair of height safety systems, including; cable based fall protection systems, abseiling points, Davit Arms / sockets, guard rails, eye bolts and fixed ladders CSCS card (preferable) What youll get in return: A competitive salary up to £38,000 depending on experience Company vehicle Company pension Life insurance Retail discounts Free 24/7 remote GP access Schedule 40 hours Mon-Fri Overtime Weekend availability Work Location Field Based REF-225 249 TPBN1_UKTJ

ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case-by-case basis, in line with our policy on the recruitment of ex-offenders. Imagine being the calm in the storm when technical complexity rises, the specialist who steps forward when everyone else steps back. At Apogee - an HP company and leading Workplace Services Provider - we empower organisations to work smarter and achieve more, and your expertise could be the difference that turns a challenge into a success story! We are searching for a Post-Sales Escalation Engineer who thrives in dynamic environments, enjoys solving complex issues, and takes clear pride in exceptional customer experience. Think of yourself as the trusted guide in a world where hybrid tech stacks, cloud solutions, and productivity-critical environments meet. If you love being hands-on, delight in deep technical challenges, and can bring clarity where others see chaos, this is your arena. What you will be doing You will: Partner with customers operating across varied IT landscapes, including Azure and hybrid cloud ecosystems Provide expertise across cloud and on-prem print and scan management solutions Own high-priority escalations end-to-end, ensuring customers feel supported and confident at every step Troubleshoot complex issues via remote tools, diving deep into server, infrastructure, and networking layers Work alongside vendors, Technical Helpdesk teams and internal stakeholders to drive resolution and enhance customer outcomes Champion best practice, process discipline, and continual service improvement Communicate with clarity, empathy, and confidence in high-profile customer touchpoints This role is fully remote with client meetings across Mid - South UK. Attendance at our offices is required periodically for team meetings and training. SKILLS AND EXPERIENCE REQUIRED Proven experience supporting enterprise print management solutions such as PaperCut (including Hive), Control Suite, uniFLOW, Printix, SafeCom, YSoft, and similar platforms Strong understanding of networking, Active Directory, server infrastructure and cloud platforms A steady hand under pressure - meeting SLAs, managing competing priorities, and staying methodical when stakes are high Superb communication and customer-facing skills - because even the smartest fix loses value if it is not clearly and calmly explained A mindset grounded in ownership, curiosity, and team contribution We value candidates with AI literacy individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business. BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts WHY JOIN APOGEE At Apogee, our values Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955 we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation. Our application form is quick and easy no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly. TPBN1_UKTJ

We are currently seeking highly motivated and experienced Conservatory Sales Executives to join our team. If you are a driven and customer-oriented sales professional with a passion for design and the ability to create bespoke solutions, we would love to hear from you! This is a self-employed position, offering the freedom to manage your own schedule and the potential for uncapped earnings! This is us! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for almost 60 years. All our products are made in Britain to the highest industry standards. The quality of our products along with our excellent customer service is only made possible by having great people representing our brand. We are looking to grow our team of dedicated Conservatory Sales Executives. What you'll be doing You'll receive Industry-leading training to equip you with in-depth knowledge of our bespoke living space and conservatory products; you'll be proud of our products, your designs and confident in presenting them to customers using your existing and increasing sales abilities. Your role will involve: Following up on warm sales leads, visiting customers in their own homes or utilising our remote selling framework. Conducting in-depth consultations with customers to understand their specific requirements and design preferences. Provide expert advice and guidance on conservatory options, materials, and design possibilities. Prepare and present detailed quotes and proposals, tailored to each customer's unique needs. Educating customers about the products and services offered, thinking on your feet and cross-selling other products where appropriate. What we're looking for You'll need to be self-motivated and confident communicating with a variety of customers at a senior level. You'll have: A keen eye for design and the ability to translate customer preferences into bespoke conservatory plans with the use of CAD. Strong interpersonal and communication skills to effectively engage with customers and build rapport. Proven experience in sales and negotiation, with a track record of achieving targets. Flexible towards varied workloads and working hours. Able to provide a consistently high level of customer service. Ideally experienced within Home Improvements (or similar!) A driver with a full UK driving licence and your own car. What we can offer you Pre – Qualified Appointments. An opportunity to work with the best brand within the home improvement industry. Industry-leading training. Ongoing support and guidance to help you succeed and reach your full sales and business development potential enabling you to take home market leading commission! If you want a rewarding self-employed career where you manage your own schedule, your own time, with an unlimited earning potential apply today, or request a call back. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. TPBN1_UKTJ

Are you passionate about supporting learners to reach their potential? Were recruiting for an Employability Skills Trainer to join a well-established, award-winning training provider and college, rated Good with Outstanding features by Ofsted. This organisation is known for its supportive culture, staff wellbeing, and strong learner outcomes. They deliver a wide range of government-funded programmes, including Traineeships and Employability qualifications, and are now looking to expand their team. What s in it for you: Salary up to £30,000 26 days holiday + your birthday + Christmas shutdown + bank holidays All travel expenses reimbursed from home Group performance bonus scheme Private medical scheme Retail discounts & wellbeing perks About the Role: As an Employability Skills Trainer, youll deliver engaging, classroom-based training sessions across various subject areas at level one, including: Employability Skills Customer Service Mental Health Awareness Business Administration Youll support and motivate learners many of whom are unemployed or from ESOL backgrounds, guiding them toward positive progression. Training will take place across multiple delivery centres in Hertfordshire and surrounding areas including Bedfordshire and Buckinghamshire with some remote delivery via Teams and online platforms. Your Key Responsibilities: Plan and deliver engaging training sessions in classroom settings Provide ongoing mentoring, coaching and support Deliver sessions both face-to-face and online Set clear targets and provide regular feedback Support learners academically and pastorally to raise aspiration and progression Track progress using relevant software Maintain accurate records including enrolment, attendance, and additional learner needs Continuously evaluate and improve your own delivery and learner outcomes What You ll Need: Recognised Assessors Award such as TAQA or CAVA Recognised teaching qualification (highly desirable) Experience delivering employability or vocational training Strong classroom management and communication skills Understanding of Ofsted and the Education Inspection Framework Experience supporting learners from diverse backgrounds (e.g. NEET, ESOL, unemployed) Good IT skills confident using digital learning platforms Driving licence and own transport is essential This is your opportunity to join a forward-thinking organisation that truly invests in its people and makes a difference to learners lives. To apply or learn more, contact Simon Atkins at Pertemps Work-Based Learning TPBN1_UKTJ

Job Reference: Salary: 36,037 rising to 37,568 after probationEmployment Type: Fixed Term Please note: This is a 11 month fixed term contract to cover maternity leave from Feb 2026. You will cover neighbourhoods in Richmond & Wandsworth Please note that this role will consist of at least 80% remote working around your neighbourhood or "patch". This role will also include occasional evening meetings in addition to periodical face to face meetings in Luton. Additional role requirements: Standard DBS Check Full UK Driving License and access to a car Do you have experience in customer facing role and looking for your next challenge? Do you want to work in a organisation that makes a difference? Are you someone who enjoys connecting with people and making things happen in your community? Our Neighbourhood Coordinators are right at the heart of what we do at PA Housing. You’ll work with all sorts of peopleboth inside the team and out in the communityto help us deliver great services to our residents. It’s a chance to be a friendly face for PA Housing, show what we’re all about, and make sure everyone gets the support and service they need. This isn’t your standard 9 to 5. This is a role where the work you do really matters You’ll be hands-on and easy to spotkeeping an eye on what’s going on, sharing updates as they happen, taking responsibility, and making sure our neighbourhoods are safe, clean, and great places to live. It’s all about helping build communities that really thrive. What’s in it for you. In addition to the salary, we offer a number of benefits, including: • High street discount schemes, • Health cash plans, • 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more, • Flexible Bank Holidays take them when it suits you, • Car leasing scheme, • Hybrid working offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.* What you’ll be doing This is a role where you’ll really get to represent us from the front. Here’s what you’ll be up to: * Get out and about in your neighbourhoodbe a familiar face! You’ll build strong relationships and work closely with local partners like councils, community groups, the police, and health services to make a real difference. * Help shape and grow our community engagement activities, making sure there are plenty of ways for people to get involved, share their views, and help shape the services we offer. * Build trust and strong connections with residents, supporting them to have a real say in what we do and how we do itso their voices help guide our decisions and improve our services. * Play a key role in creating communities that work for everyoneplaces that are inclusive, welcoming, and built to last for future generations. * Take a people-first approach. Get to know the individuals and families behind every door, and work with the wider team to make sure our services meet their needs. * Keep residents in the loop with what’s happening in their neighbourhood, using different ways to share updateswhether that’s through social media, our website, noticeboards, or a good old-fashioned chat. * Be on hand to support with Tenant Satisfaction Measures (TSM) and help us understand what’s working welland where we can do better. * Lead the way with our You and Your Neighbourhood campaign, asking residents for feedback and ideas on how we can improve the services we provide in their area. We recommend you read the full job description to get a really good understanding of what the role entails, you can find this as a downloadable attachment at the bottom of the advert. What we’re looking for: * You’ve worked in customer-focused roles before and know how to put people at the heart of what you do. * You’re great at juggling your time, keeping on top of your diary, and staying organised. * You’ve got a knack for planning and pulling things togetherwhether it’s a project, a meeting, or a busy day! * You’re comfortable thinking on your feet and can adapt quickly when things change. * You're a confident communicatorwhether it’s chatting face-to-face, writing emails, or working with different people and organisations. You know how to get your point across and find common ground. * You know how to connect with all kinds of people, including those who might be vulnerable, harder to reach, or from a wide range of backgrounds. You meet everyone with respect and understanding. At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you. Disclosure and Barring Service: This role requires of the successful candidate to complete a standard DBS check. A standard DBS check will show any spent and unspent convictions. So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment. AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered. • please note this is a non contractual benefit and may be subject to change

As the Technical Sales Manager, you will be a motivated self-starter with a collaborative and technically biased mind set. The Technical Sales Manager will support the client throughout the whole sales cycle from proof of concept through to certification of a wide variety of products. Required skills and experience: Five years' experience of business-to-business sales environment, ideally selling similar products or solutions and demonstrable successful previous on target performance. Experience / awareness / understanding of ICE & New Markets components / systems / testing procedures. Strong analytical and communication skills. Excellent communication and interpersonal skills. Ability to work under pressure and to targets, understanding concepts of sales forecasting, pipeline management, conversion rates and sales planning. Self-motivated with a positive 'can-do' attitude. Good IT skills, including experience of working with a CRM system. ABOUT THE OPPORTUNITY We are seeking an experienced and enthusiastic Technical Sales Manager to generate new leads, identify opportunities, meet clients and close business deals for ICE (Internal Combustion Engines) & New Markets Testing. Key activities: Face to face and Teams meetings with current and new business clients. Lead management, opportunity generation and pipeline maintenance. Delivering high levels of customer service and building strong relationships with clients. Closing deals and achieving sales targets. Updating the Customer Relationship Management System. Network collaboration across the wider Intertek organisation to create leads with Intertek stakeholders. Identify new market trends and opportunities for expansion of current client offering. Be well organised and planned, understanding the 'numbers' behind sales activity and maintaining them Understand the wider marketplace, identifying customer needs Strong Business to Business Selling in including high activity, physical and remote meetings WHAT WE OFFER Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world. Competitive salary/benefits Development and career opportunities around the Globe Working in a highly motivated team and dynamic working environment TPBN1_UKTJ

Senior Contract Manager - Facilities / Engineering Maintenance £55-70k + Car / car allowance Bonus 25 days holiday Pension Are you a Contract Manager working in the Commercial FM / Engineering maintenance industry looking for a new exciting role with a company that are rapidly growing in the South West and South Wales region. This role will be based in the Bristol office with some remote working an option, ideally candidates will reside within 50 miles of Bristol. This National Facilities Services company are recruiting for a Senior Contract Manager to run a new portfolio of Commercial Office Contracts across the region. As Senior Contract Manager you will support the operations director with day to day running of a new account as well as assist with other contracts from time to time, you will manage a team of Multi Skilled Maintenance Engineers, Electricians, Commercial Gas Engineers, Carpenters, Plumbers that cover the planned and reactive maintenance to the buildings. You will also have a focus on the customer service side of the contracts within the portfolio, ensuring the customers are happy with service delivery and also aware of any small / minor works projects that maybe required to maximise energy efficiency within the building Therefore you will also need to have good client facing skills as part of this role will be to develop existing clients The key aspects of the role will include. Assist the Regional Director with day to day duties on a new account. Managing a team of supervisors and engineers Overseeing all budgetary requirements for the contract including P+L management. Introducing cost saving ideas and initiatives to ensure we can remain profitable whilst ensuring a lower impact on our environment. Day to day delivery of all key SLA's + KPIs for the various contracts ensuring we can mitigate and report on the data. Monitoring of all compliance & QSHE for all contracts. Auditing of completed and in progress works. Key point of contact for key client contacts across the site including attending client meetings. Delivering efficiencies across the site including for energy services What you'll need to succeed You will ideally come from a hands on Engineering background within the FM or Engineering Maintenance sector. A proven background in delivering services across a variety of sites is essential and good commercial awareness is also a key requisite for the role. Excellent team leadership skills and H&S competency is key for the role. Developing our existing relationships and maximising growth and service to our clients. Business development is a welcome attribute of the potential candidate What is on offer Salary £55-65k negotiable for the right candidate with a car / car allowance & Bonus 25 days holiday Pension For further information on the role and the company recruiting please APPLY NOW or get in touch with Gary Cornes for a confidential chat. TPBN1_UKTJ

Job Title: CT Engineer Location: London Pay Range/details: £45,000 per annum + Bonus Contract Type: Permanent Omega are supporting a fast-growing technology-based business in their search for a CT Engineer across London. The metering tasks for the Metering Engineer includes those of a complex technical nature to time, cost and quality targets to satisfy business and customer service requirements and provide technical support to the team. Key Responsibilities - CT Engineer Install, maintain, remove and replace all types of LVCT metering equipment. Commission all types of metering equipment. Test and verify all LV metering equipment. Operate the LV system for associated metering activities in accordance with procedures. Undertake complex tests and inspections on installations. Undertake remote testing of metering equipment Investigate high consumption complaints and resolve queries with customers. Investigate dangerous occurrences and resolve customer problems. Work on non-standard and other Distribution Business' equipment. Carry out work on installations. Check and inspect work undertaken by the team for quality and safety standards. Organise people and co-ordinate resources and supplies. Coach and guide other staff including instructions to colleagues in completing tasks. Plan and schedule work and make quotations on site to customers. Provide technical explanation to the team and customers. Qualifications & Requirements - CT Engineer Trained, authorised and experienced in single and three phase meter installation and LVCT metering. Hold relevant Comcop authorisations. Hold DNO metering authorisations where applicable. Experience in Half Hourly, AMR and SMETS metering would be advantage. Prepared to travel and work away from home on occasions. City & Guilds full certificate (232 level or appropriate NVQ). IEE wiring regulations knowledge. Personal computer skills. What we can offer - CT Engineer Company Vehicle Up to 8% matched pension contribution. Private Medical Insurance. Company Bonuses. EV Car Scheme. 25 days annual leave increasing with longevity. Company social events. For more information on this role, please contact Michael Farrell on 01453 829768 or send a copy of your CV to Candidates who are currently a CT Engineer, Metering Engineer, LV Metering Specialist, LVCT Engineer, Metering and Installation Engineer, Metering and Test Engineer or a Metering Services Coordinator may be suitable for this position. For details of other opportunities available within your chosen field please visit our website Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors. TPBN1_UKTJ

Job Title: Marine Electronic Commissioning Engineer - Home Based (EMEA Travel) Job ID: 1420/19 Location: Home Based (EMEA Travel) Rate/Salary: To be advised upon application - Discretionary to discuss with consultant Benefits: Excellent company benefits package Type: Permanent About the Company HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors. For a full list of vacancies, visit . Our client is an established and well-regarded business with a global reputation for quality and innovation within the maritime sector. Position Overview - Marine Electronic Commissioning Engineer The Marine Electronic Commissioning Engineer will be responsible for the commissioning, maintenance, and technical support of high-performance mechanical products with electronic control systems. The role covers the EMEA region (Europe, Middle East & Africa) and involves working on major MOD clients' vessels, including: Coastguard and Police boats Royal Navy Pacific Fleet vessels Workboats Fast Ferries This position requires frequent travel — typically 5-day assignments with most weekends spent at home. You will act as the company's on-site representative, providing hands-on support to customers, distributors, and service agents across the region. Key Duties and Responsibilities - Marine Electronic Commissioning Engineer Commissioning: Perform installation checks, configuration, and commissioning of systems, including sea trials, class trials (DNV, BV, ABS), and Dynamic Positioning trials. Maintenance and Repairs: Conduct inspections, routine maintenance, and troubleshooting of electronic and mechanical systems to ensure optimal performance. Customer Support: Provide remote and on-site technical assistance, resolving customer issues efficiently and professionally. Training and Documentation: Deliver user training and produce accurate technical documentation, manuals, and service reports. Field Testing: Collaborate on field tests and provide feedback for product improvement. Collaboration: Work closely with engineering, project management, and sales teams to ensure smooth delivery and customer satisfaction. Safety and Compliance: Adhere to all relevant safety standards and conduct risk assessments during field operations. Continuous Learning: Maintain up-to-date technical knowledge and attend relevant training or seminars as required. Qualifications and Requirements - Marine Electronic Commissioning Engineer Education: UK Level Electrical certifications higher in Electrical Engineering, Electronics, or a related field. Experience: Minimum of 3 years' experience as a Field Service or Commissioning Engineer (preferably maritime). Candidates from military, automotive, or related technical backgrounds will also be considered. Technical Skills: Strong understanding of electronic control systems, with knowledge of mechanical drive systems, bearings, and hydraulics. Proficient in diagnostics, fault finding, and system testing using appropriate tools and software. Travel Flexibility: Must be willing to travel extensively across EMEA, including working onboard vessels at sea. Communication Skills: Excellent written and verbal communication with the ability to convey technical concepts clearly. Customer Focus: Committed to providing exceptional service and building lasting client relationships. Teamwork: Strong problem-solving, collaboration, and self-management abilities. This vacancy is being advertised by HSB Technical Ltd, who have been appointed as the recruitment partner for this role. TPBN1_UKTJ

A Belfast-based Network Operations Centre is seeking an experienced and proactive NOC Shift Lead to support its 24/7 operations team. This position plays a key role in ensuring high-quality service delivery to a diverse range of clients, including those operating within critical national infrastructure. The ideal candidate will bring strong technical knowledge, effective leadership skills, and a commitment to maintaining excellent customer service in a shift-based environment. Job Description The NOC Shift Lead will oversee the coordination and performance of the shift team, ensuring incidents are handled efficiently and service levels are consistently achieved. You will act as a primary escalation point, encourage best practice, support ongoing service improvements, and maintain productive relationships with internal teams, external partners, and customers. Key Responsibilities Operations Team Duties Act as the initial point of contact for customer-reported issues via phone or email. Provide remote technical support, including configuration assistance and link checks for field engineers. Monitor network performance using tools such as SolarWinds and proactively respond to alerts. Ensure incidents are resolved within agreed SLA targets and documented accurately with meaningful updates. Maintain clear and consistent communication with customers throughout the fault resolution process. Escalate issues appropriately to internal stakeholders and third-party providers. Conduct root cause analysis and assist in implementing service improvements. Shift Lead Responsibilities Allocate and oversee tasks across the shift team, covering monitoring, call handling, and incident management. Provide procedural guidance to ensure consistent service delivery and operational standards. Support the resolution of service incidents and assist team members to develop their technical and operational capability. Manage escalations for major incidents and liaise with senior management when required. Contribute to staff development, performance reviews, and internal training initiatives. Drive continuous improvement efforts and ensure SLA compliance with a target of 95%+ resolution rates. Oversee operational handovers and ensure outstanding issues are clearly communicated. Ensure customer updates are timely and system records remain accurate. Work closely with carrier management teams and third-party suppliers to maintain service standards. Lead incident resolution calls and ensure all parties are kept informed and aligned. Identify opportunities to improve network monitoring and operational processes. What Were Looking For Proven experience leading technical support or service teams. Strong background in managing third-party suppliers and handling escalations. Ability to coordinate major incidents while maintaining business-as-usual operations. Excellent written and verbal communication skills with the ability to adapt to changing priorities. Demonstrated commitment to high standards of customer service. Experience working within ITIL-based environments and meeting strict SLAs. Strong attention to detail and resilience under pressure. Eligibility for Security Clearance (minimum SC; NPPV3 desirable). Desirable Skills Experience working in high-pressure operational environments. Demonstrated aptitude for staff training, coaching, and development. ITIL Service Management certification. TPBN1_UKTJ