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FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. Finding the fearless. To stay ambitious, we are lookingfor a driven Supervisor to join the team inBelfast. Job Description The responsibility. Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in fashion Confident demonstrating/ applying products to customers while making recommendations to achieve sales and targets Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs Passionate about the industry and trends Self-driven to develop and maintain your own product knowledgeusing brand and store product information, education materials and attending training as required Pro-actively engage with clients to develop customer loyalty Contact clients with information on new ranges, products and instore events Own the planning and delivery of in-store events in conjunction with the store and brands Maintain high standards of visual presentation in stores by making suredisplays are kept clean and tidy Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times Support with stock counts and other operational duties Be a Brand Expert through positive promotion of product and company image at all times Lead by example to support and coach the brand ambassadors Support the store management team Develop strong relationships with brand representatives Perform as a team player, participating in all activities to contribute to the store objectives Ensure compliance with all policies and procedures Champion our company culture and values Qualifications An opportunity like this is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it, you need to live and breathe our principles - you will: Think without limits and take the team with you You will see the possible in the impossible and will be open-minded and humble, not afraid to take a risk if its the best option for the business. Own it and back it You will take pride in what you do with confidence, but not overconfidence. You must take ownership of your decisions, stand by your convictions and reason with contradiction. Do not hesitate and act with purpose You will ask for forgiveness not permission. You will be comfortable juggling multiple projects, acting both decisively and instinctively, without support from managers. Be commercial and customer-focused. You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision. Candidate Profile. Experience leading a team in a fast paced environment Demonstrates a high level of personal energy Confident, assertive and personable Positive and enthusiastic with a can do attitude Great communication skills Self-driven to upskill and learn Resilient and resourceful A natural coach and leader Additional Information The Rewards: Basic rate salary £30,222per annum 28 days holiday a year inclusive of bank holidays 20% Staff Discount across all Frasers group Stores 50% in store uniform discount Weekly/Monthly & Quarterly Commercial Bonuses Commission led bonuses across a wide range of products Long Service awards Discounted Gym membership

Key responsibilities: Lead, coach, and develop the Customer Service team to deliver high performance and a strong customer-focused culture Ensure accurate and timely processing of sales, transfer, and returns orders with strong system and documentation control Act as the primary escalation point for

Argos Shift Manager Salary: £28,400 Location: Forestside Store, Belfast, BT8 6FX Contract type: Permanent Business area: Argos Retail Closing date: 26 April 2026 Requisition ID: About the role: Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and being the goto people for on-the-job support. They coach colleagues in store to ensure everyone can deliver brilliantly for our customers whilst also working alongside the team on the shop floor. Often, theyll get to lead the full store operation in the absence of the Store Manager, ensuring the resource is allocated to deliver day-to-day tasks such as organising the warehouse, taking deliveries and serving our customers. Theyre experts in our products and services , focusing on driving sales and profitability. What makes a brilliant Argos Shift Manager: Has experience of organising, running, and planning for a fast-paced operation. Is comfortable directing a team, providing day-to-day coaching and on-the-spot guidance to support the delivery of brilliant experiences for both colleagues and customers. Support the Store Manager in ensuring the store is safe and compliant. Demonstrates strong commercial awareness, such as having product knowledge. An Argos Shift Manager should use this commercial awareness to really understand our customers , in turn, driving sales . Can work towards and deliver KPIs with the aim of driving profitability for the store Has a growth mindset and a drive for personal growth, whilst helping others to grow Essential Criteria: A track record of delivering brilliant customer service and coaching colleagues to do the same. Experience of motivating others, driving sales and performance, and keeping operations running smoothly. You go above and beyond to make shopping easy, fast, and friendly for every customer. Operational leadership skills youve taken responsibility for operations in the absence of management. Demonstrated success in meeting or exceeding KPIs whether its sales, availability, customer satisfaction or colleague engagement, youve made a measurable impact. You walk the talk showing up every day as a role model for service and values. What we offer: We truly value our colleagues and provide a market-leading benefits package: Discount card 10% discount off on your shopping at Sainsburys, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsburys every Friday and Saturday , and 15% off at Argos every pay day. Free food and hot drinks are provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension well match 4% of your contributions, and if you change your pension plan, you may receive more from us. Sainsburys share scheme build up an investment at discounted rates Wellbeing support access to emotional support, counselling, legal and financial advice Colleague networks link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. Finding the fearless. To stay ambitious, we are looking for a driven Supervisor to join the team in Belfast. Job Description The responsibility. Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in fashion Confident demonstrating/ applying products to customers while making recommendations to achieve sales and targets Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs Passionate about the industry and trends Self-driven to develop and maintain your own product knowledgeusing brand and store product information, education materials and attending training as required Pro-actively engage with clients to develop customer loyalty Contact clients with information on new ranges, products and instore events Own the planning and delivery of in-store events in conjunction with the store and brands Maintain high standards of visual presentation in stores by making suredisplays are kept clean and tidy Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times Support with stock counts and other operational duties Be a Brand Expert through positive promotion of product and company image at all times Lead by example to support and coach the brand ambassadors Support the store management team Develop strong relationships with brand representatives Perform as a team player, participating in all activities to contribute to the store objectives Ensure compliance with all policies and procedures Champion our company culture and values Qualifications An opportunity like this is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will: ? Think without limits and take the team with you You will see the possible in impossible and will be open-minded and humble, not afraid to take a risk if its the best option for the business. ? Own it and back it You will take pride in what you do with confidence, but not overconfidence. Its important you take ownership of your decisions, stand by your convictions and reason with contradiction. ? Not hesitate and act with purpose You will ask for forgiveness not permission. You will be comfortable juggling multiple projects acting both decisively and instinctively without support from managers. ? Be commercial and customer-focused. You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision. Candidate Profile. Experience leading a team in a fast paced environment Demonstrates a high level of personal energy Confident, assertive and personable Positive and enthusiastic with a can do attitude Great communication skills Self-driven to upskill and learn Resilient and resourceful A natural coach and leader Additional Information The Rewards: Basic rate salary £30,222per annum 28 days holiday a year inclusive of bank holidays 20% Staff Discount across all Frasers group Stores 50% in store uniform discount Weekly/Monthly & Quarterly Commercial Bonuses Commission led bonuses across a wide range of products Long Service awards Discounted Gym membership

Store Manager | Salary up to £45,000 + Bonus and Benefits | Retail Management | Belfast Ready to Lead the Charge? Become a Store Manager for a Top Retail Brand in Belfast? Salary up to £45,000 + Bonus & Benefits ! Store Manager Benefits: Competitive Salary of up to £45,000 with regular performance reviews and potential pay increases Bonus -Because your hard work deserves to be rewarded Career Progression - Lead a high-profile store with endless opportunities to grow within the company A Fun, Dynamic Team - Join a workplace where creativity and collaboration are encouraged every day Generous in-store discounts Competitive salary and holiday allowance Store Manager Responsibilities: Champion Customer Service: Be the leader who inspires a shopping experience that customers rave about - every single time. Boost Sales & Profits: Maximise performance while keeping the store running like a well-oiled machine Lead a Winning Team: Coach, mentor, and motivate a team of talented individuals who are just as excited to succeed as you are Stay Ahead of the Game: Keep an eye on trends and competitors to stay one step ahead - you'll shape your store's strategy and drive success! Smash KPIs: Set ambitious goals and smash them with your exceptional leadership and commercial savvy! Experience needed: At least 12 months of experience as a Store Manager, Assistant Manager, or Department Manager Experience working across high street, premium or luxury retail A passion for leading teams, delivering exceptional customer service, and achieving top results A sharp commercial mind with a knack for driving sales and making things happen. Ready to lead with passion, build a dream team, and take your career to new heights? If you're up for the challenge, we want to hear from you! Please apply with your most up to date cv Store Manager | Salary up to £45,000 + Bonus and Benefits | Retail Management | Belfast BH35524 TPBN1_UKTJ

GLL the UKs leading leisure provider are currently recruiting a human resources business partner to join its people team based across Belfast. As human resources partner you will be a key member of the Regional Leadership Team responsible for working with the Regional Director, central people function and senior colleagues; to deliver the people national plan locally; set the Regions people agenda and for managing work streams and projects to deliver these. Do not wait to apply after reading this description a high application volume is expected for this opportunity. The human resources business partner is responsible for the line management of People Advisors within the central region. Operating across a diverse geographic region the role requires a sound understanding of the political and socio-economic factors that exist within each unique partnership. In this role you will be working in partnership with our key stakeholders to deliver GLLs key objectives, in ensuring our people are trained and enthused to deliver the key priorities within their areas. What you need: * MCIPD qualified. * Masters degree in HR, or other relevant advanced degree. * Coaching Qualification (Desirable). * Understanding of balance sheets and other financial metrics. * Comprehensive and current knowledge of employment law * An understanding of learning and organisational development. * Relevant, proven experience, in a stand-alone role as a senior HR professional in a commercially driven organisation. * Up-to-date and proven experience of managing disciplinary, grievance and absence management and other employee relations case work. * Proven experience working in a complex organisation that requires detail orientation, sound judgment and strong analytical skills. * Experience of leading the full range of ER change management programmes including organisational restructures, TUPE transfers, employment tribunals and redeployment and redundancy exercises. * Experience of coaching managers. * Experience of delivering training courses. * Ideally have previously operated in a multi-site HR role. What youll do: * Become familiar with the operation of the region and its key performance indicators, for example sales, income and expenditure, and staff utilisation. * Use this information, and other insights, to create a prioritised people plan that supports the regions business plan, aligns with the national people plan and manage the delivery of initiatives within these plans. * Lead the continuous evaluation of the effectiveness of the regional organisational design and staffing structures. * Use relevant people metrics and insight to assess the future workforce needs of the region and determine short, medium and long term plans, in conjunction with the Head of People and workforce information leads, to ensure that these are met. * Assist in identifying and promoting internal career pathways for staff within the region, and wider organisation, to support talent development and improve retention. * Support the Head of People and Organisational Development in ensuring that appropriate local mechanisms are in place to support the delivery of the companys annual training plans and ensure compliance with essential training requirements. * Assess how these plans are supporting the business and work force in terms of skills requirements and gaps with the Associate Director of Learning and Organisational Development. * Manage change management initiatives within the Region including: TUPEs, reorganisations, centre openings and closures and changes to structures and roles. * Foster constructive working relationships with trade unions and lead collective consultations and negotiations with the support of the Head of People. * Coach, upskill and support managers with the aim of improving staff engagement and satisfaction and reducing the number of employee relations cases. * Ensure that GLLs HR policies, procedures and practices are followed fairly and consistently by managers and become fully embedded across the Region and organisation. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: • This is a full time position. Hours of work will be negotiated with you in line with the needs of the service; Working from home is not possible in this role., • We are an accredited Living Wage employer with industry-leading rates of pay., • We can offer a career, not just a job, with extensive Learning & Development support available., • A uniform will be supplied and must be worn., • GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in., • Access to a pension scheme., • Health Assurance and access to Counselling services., • Access to the tax-efficient Ride to Work bicycle purchase scheme., • Free annual eye tests., • The right to stand for the Society board and to vote for board members to represent you., • Access to team building and fun events such as treks, concerts, outings, etc. As the UKs largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and childrens centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is More than a Job, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: * A permanent employment contract - part time and full time. * A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, youll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to peoples lives. We are an inclusive employer. We seek and welcome diversity in our teams. xrnqpay All pay rates are subject to skills, experience, qualifications, and location. Please Note: This is not a remote working role, you will be based at our offices in Gosling with travel across your selected region from time to time

VANRATH are delighted to be partnering with a major company in Northern Ireland with the Recruitment of a Customer Service Supervisor to join a growing and dynamic company based in Belfast. This position is based in the company's Belfast office. Monday - Friday position. Hybrid working is available (80% in the office / 20% at home) This is a Permanent position. Monday - Friday position (9.00am - 5.00pm or 8.30am - 4.30pm etc). This company has an excellent reputation. Salary £36,000 - £40,000 + other Additional Benefits (Top Company) + Fantastic work benefits and Environment + Holiday Package (25 days leave + Stats) & Progression Opportunities Customer Service Leadership Oversee daily Customer Services operations, ensuring high service standards. Lead a professional, customer-focused team culture. Act as escalation point for complex enquiries and issues. Customer Experience & Support Ensure timely, accurate handling of orders, enquiries, and documentation. Resolve issues in collaboration with Sales, Operations, and Supply Chain. Maintain proactive internal communication to meet customer expectations. Operations & Coordination Allocate workload across orders, registrations, and export documentation. Provide cover for Export Administrator duties as needed. Ensure processes comply with company procedures and regulations. Team Development Train, coach, and support team performance and capability. Assist with attendance, holidays, and performance management. Foster a collaborative, high-quality service environment. Performance & Improvement Monitor KPIs (accuracy, response times, service levels). Support reporting and identify process improvements. Maintain and enhance procedures and best practices. Compliance Ensure confidentiality and adherence to company policies. Support export and documentation compliance requirements. Requirements Previous team leadership/supervisory experience. 3+ years' export industry experience or similar is preferred Background in fast-paced customer support or export administration. Strong customer service and communication skills. Proficient in Microsoft Office and IT systems. Experience with registrations, dossiers, and regulatory liaison. Proactive, self-motivated, and results-driven. Strong judgment, initiative, and teamwork. Flexible, adaptable, and able to maintain confidentiality. Willing to travel (UK/Ireland and occasionally abroad). Full driving licence, own transport, and right to work. For more information on this role please reach out to Jack Groves @ VANRATH for more information. Skills: customer service customer care Supervisor Team Lead manager Customs Export Benefits: Excellent Benefits (Industry Leading)

Argos Shift Manager (Designate Role) Salary: £29000 Location: Belfast Castle Court Argos, Belfast, BT1 1DD Contract type: Permanent Business area: Argos Retail Closing date: 05 April 2026 Requisition ID: Shift hours 5 of 7 days ranging from early mornings to mid shifts and evenings Early shift: 06:00 - 14:00 Late shift: 13:00 - 22:00 About the role: Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and being the goto people for on-the-job support. They coach colleagues in store to ensure everyone can deliver brilliantly for our customers whilst also working alongside the team on the shop floor. Often, theyll get to lead the full store operation in the absence of the Store Manager, ensuring the resource is allocated to deliver day-to-day tasks such as organising the warehouse, taking deliveries and serving our customers. Theyre experts in our products and services , focusing on driving sales and profitability. What makes a brilliant Argos Shift Manager: Has experience of organising, running, and planning for a fast-paced operation. Is comfortable directing a team, providing day-to-day coaching and on-the-spot guidance to support the delivery of brilliant experiences for both colleagues and customers. Support the Store Manager in ensuring the store is safe and compliant. Demonstrates strong commercial awareness, such as having product knowledge. An Argos Shift Manager should use this commercial awareness to really understand our customers , in turn, driving sales . Can work towards and deliver KPIs with the aim of driving profitability for the store Has a growth mindset and a drive for personal growth, whilst helping others to grow Essential Criteria: A track record of delivering brilliant customer service and coaching colleagues to do the same. Experience of motivating others, driving sales and performance, and keeping operations running smoothly. You go above and beyond to make shopping easy, fast, and friendly for every customer. Operational leadership skills youve taken responsibility for operations in the absence of management. Demonstrated success in meeting or exceeding KPIs whether its sales, availability, customer satisfaction or colleague engagement, youve made a measurable impact. You walk the talk showing up every day as a role model for service and values. What we offer: We truly value our colleagues and provide a market-leading benefits package: Discount card 10% discount off on your shopping at Sainsburys, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsburys every Friday and Saturday , and 15% off at Argos every pay day. Free food and hot drinks are provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension well match 4% of your contributions, and if you change your pension plan, you may receive more from us. Sainsburys share scheme build up an investment at discounted rates Wellbeing support access to emotional support, counselling, legal and financial advice Colleague networks link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. Its official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Do you want to work on something that you, your friends, family and hundreds of millions of others use every day, and actually makes you smarter about how you spend your money? What if you could do that with a bunch of really smart people in an environment that actively encourages learning, growth and individual development? Every day, the Bazaarvoice engineering team tackles interesting and challenging problems across virtually every major computer science problem domain, and we do it all at a massive scale. Bazaarvoice is looking for outstanding people who are passionate about building great software, and want their work to have real-world impact. Product data and user generated content are the driving forces of Bazaarvoice. This engineer will join the team working on our Syndication platform which powers our syndication network allowing clients to share user generated content like ratings and reviews, questions and answers across more than 2.3 billion client products. As a staff engineer on the team, you will be responsible for leading the design, development, delivery and ownership of a range of solutions to extend Bazaarvoice's Syndication network. Key Responsibilities: System Architecture: Lead the design and delivery of high-performance, scalable big data storage and processing solutions, ensuring they align with long-term business goals. Engineering Excellence: Drive Test Driven Development (TDD) and high-quality coding standards. Actively lead code reviews and champion software development best practices across the engineering organization. Strategic Collaboration: Partner with cross-functional teams, Senior Staff, and Principal Engineers to solve complex architectural challenges and break down silos. Delivery Mindset: Take full ownership of technical solutions from conception to production, ensuring reliable, high-quality delivery in an Agile environment. Engineering Coach: Act as a mentor to junior and senior engineers, fostering a culture of continuous learning and technical excellence. Resilience & Triage: Lead the investigation and resolution of complex production issues and outages. Participate in the on-call rotation. Required Skills & Experience: 7+ years of professional development experience, with expertise in Java and the TypeScript/JavaScript ecosystem. Quality First: Expertise in TDD and writing clean, maintainable, and testable code for distributed environments. Big Data Processing: Experience of big data storage and processing technologies including Apache Spark, dbt, Redshift, and Snowflake. Cloud Native Mastery: Strong experience with AWS services (Lambda, S3, Step Functions, EventBridge) and building event driven, serverless architectures. Database Expertise: Proficiency in NoSQL (DynamoDB/MongoDB). Infrastructure as Code: Expert knowledge of Terraform, CloudFormation, or SAM. CI/CD & DevOps: Deep understanding of CI/CD pipeline architecture and DevOps practices to enable rapid, safe deployments. Modern Search: Familiarity with search engines like Elasticsearch or OpenSearch for log analysis and data discovery. #LI-EM1 Why join Bazaarvoice? Customer is key We see our own success through our customers outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because its in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because were laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion whats best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the worlds smartest network of consumers, brands, and retailers. Please note: A basic background check will be required for the successful candidate We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

VANRATH are delighted to be partnering with a major company in Northern Ireland with the Recruitment of a Customer Service Supervisor to join a growing and dynamic company based in Belfast. This position is based in the company's Belfast office. Monday - Friday position. Hybrid working is available (80% in the office / 20% at home) This is a Permanent position. Monday - Friday position (9.00am - 5.00pm or 8.30am - 4.30pm etc). This company has an excellent reputation. Salary £33,000 - £38,000 + other Additional Benefits (Top Company) + Fantastic work benefits and Environment + Holiday Package (25 days leave + Stats) & Progression Opportunities Customer Service Leadership Oversee daily Customer Services operations, ensuring high service standards. Lead a professional, customer-focused team culture. Act as escalation point for complex enquiries and issues. Customer Experience & Support Ensure timely, accurate handling of orders, enquiries, and documentation. Resolve issues in collaboration with Sales, Operations, and Supply Chain. Maintain proactive internal communication to meet customer expectations. Operations & Coordination Allocate workload across orders, registrations, and export documentation. Provide cover for Export Administrator duties as needed. Ensure processes comply with company procedures and regulations. Team Development Train, coach, and support team performance and capability. Assist with attendance, holidays, and performance management. Foster a collaborative, high-quality service environment. Performance & Improvement Monitor KPIs (accuracy, response times, service levels). Support reporting and identify process improvements. Maintain and enhance procedures and best practices. Compliance Ensure confidentiality and adherence to company policies. Support export and documentation compliance requirements. Requirements Previous team leadership/supervisory experience. 3+ years' export industry experience or similar is preferred Background in fast-paced customer support or export administration. Strong customer service and communication skills. Proficient in Microsoft Office and IT systems. Experience with registrations, dossiers, and regulatory liaison. Proactive, self-motivated, and results-driven. Strong judgment, initiative, and teamwork. Flexible, adaptable, and able to maintain confidentiality. Willing to travel (UK/Ireland and occasionally abroad). Full driving licence, own transport, and right to work. For more information on this role please reach out to Jack Groves @ VANRATH for more information. Skills: customer service customer care Supervisor Team Lead manager Customs Export Benefits: Excellent Benefits (Industry Leading)

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail enviro

Unicorn Group is seeking a results-driven Head of Sales to lead our sales function across two divisions: Unicorn Hygienics (washroom hygiene products) and Flexi-Tile (interlocking PVC floor solutions). Lead and coach a team of sales professionals, fostering a culture of accountability and high perfo

If you are a fluent english speaker and are looking for a work from home opportunity as a fully remote sales coach for an all-star team with a proven system for success, then welcome to Hello Magic 🪄. We are actively seeking dynamic independent Sales Coaches to lead our 100% remote sales team wor

A dynamic manufacturing company in Northern Ireland seeks a Head of Sales to lead its sales function across hygiene and flooring divisions. The successful candidate will coach a talented team, optimize sales processes with HubSpot CRM, and drive revenue growth. The ideal candidate is results-driven,

The role requires a passion for perfume, coaching ability, and team motivation to exceed targets.