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Our IT services team is seeking a Second Line Service Desk Engineer. As a Second Line Service Desk Engineer, you will have a proactive approach with excellent customer service skills. You will work closely with the Service Desk Pod Member, acting as the primary contact point for clients in their reg

Experience working on an IT Service Desk. ServiceNow, Windows 11, O365, WAN/LAN Network infrastructures (IPv4), Office 2013, Citrix/Citrix Director, Desktop PC, Laptop hardware and Apple Devices (iPad, iPhone, MACs). Strong customer service skills.

The Principal Service Desk Analyst is a senior technical and operational role within the Service Desk team, responsible for providing expert-level support to end users, acting as a technical escalation point, and contributing to the leadership and development of the Service Desk function. Principal

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Good experience in a Service Desk or similar IT support environment.

Job DescriptionService Desk Analyst Hybrid - Ashford, Belfast or LondonSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offer

Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard

JD for the role:French SpeakerEssential Duties and ResponsibilitiesWork as part of the Shift system on the IT Service DeskReceives and handles requests for service, following agreed procedures. Logs incidents and service requests and maintains relevant records:Identifies and classifies incident type

Someone with IT helpdesk or service desk experience looking to broaden their skills. From its early days as a small start up, it has grown steadily, establishing a reputation for innovation, reliability, and exceptional service.

Polish Technical Service Desk Analyst - IT Service Desk MSP Peterborough Full time - 37. The successful candidate will join a large team, working on a Help Desk offing IT Support.

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. Legal Services, Law Practice, and Professional Services.

Job title: L2 Service Desk AnalystSalary: £32,000 p/aLocation: Nottingham (Night shifts are fully remote)Schedule: 4 days on, 4 days off (4 x 12-hour day shifts in the office, and 4 x 12-hour night shifts)Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life I

Service Desk Coordinator Our client, a globally operating, reputable and long-standing business are seeking a temporary Service Desk Coordinator to join their existing Team, due to an increase in business. Fulltime Role: As the organised and resilient Service Desk Coordinat.

We are recruiting for a Service Desk Engineer to our client located in St. Offshore Service Desk Engineer (Level 1 & Level 2 Support) – UK Support. Offshore Service Desk Engineer.

Service Desk Analyst - 6-Month Contract, 100% on-site in East Sussex, starting ASAP. Experience: Proven background in a service desk or IT support environment, hands-on experience with ITSM tools, proficiency in supporting Microsoft Windows and Office 365, familiarity with Active Directory functions

Applying ITIL best practices in a busy Service Desk environment. As a Service Desk Analyst, youll be the first point of contact for IT support, handling incoming calls, tickets, and messages with confidence and professionalism. Using ITSM tools (ServiceNow) to log and manage incidents.

Service Desk Support - respond promptly to service desk tickets, emails, and calls. Proven experience in a similar service desk or data processing role. Familiarity with service desk software and ticketing systems is an advantage.

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true force

To provide an effective and efficient Service Desk support service to all users to resolve problems as speedily as possible to ensure the Service receives maximum utility from ICT resources. Assist with the preparation of asset reports or data spreadsheets for Service Desk Team Lead and external bod

IT Service Desk Engineer needed for a permanent role in. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years.

Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer based in Leeds — Monday to Friday hybrid role; provide end user support. Provide end user support and triage IT issues as part of a Service Desk team.

Service Desk Application Support Analyst – an excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. We have a fantastic new job opportunity for a Service Desk Application Support Analyst to join a friendly and exp

Position: IT Service Desk Analyst – 1st Line. Reporting to: IT Service Desk Shift Lead. These are Service Desk Analyst vacancies to support our UK, USA and Hiscox Europe business areas.

The team is hiring 3 x Service Desk Engineers (Maidenhead) to provide front-line technical support, resolve incidents, and ensure a seamless IT experience for end users. First point of contact on the service desk – calm in a storm and quick on the keyboard. Join a fast-growing technology services

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

You’ll play a vital role in providing 2nd line support, proactively resolving escalated incidents and service requests, and ensuring customers receive an excellent level of service in line with SLAs. What You’ll Do: L2 Service Desk Analyst. What We’re Looking For: L2 Service Desk Analyst.

We are seeking an experienced and proactive Senior Service Desk Analyst to manage the daily operations of a busy Service Desk. Senior Service Desk Analyst - 12 Month FTC. Experience in a busy enterprise-level IT Service Desk environment.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for

Work collaboratively within the IT Service Desk team to maintain smooth IT service delivery. We are looking for an enthusiastic and self-motivated individual with excellent communication and interpersonal skills to join the Trust's IT Service Desk team. To provide a high quality, responsive and comp

The IT Service Desk Analyst will report directly to the European IT Service Desk Manager. This full-time position contributes to the smooth running of the IT Service Desk Support Team by providing IT service support across all jurisdictions while adhering to IT procedures and standards. Manage all s

Our client is seeking a 1st Line Service Desk Analyst to provide professional, efficient, and responsive customer service and technical support. Strong experience of logging and managing tickets through service desk systems. This role offers the opportunity to work with a collaborative team whilst d

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them

Experienced and committed IT candidate required to join our client as an IT Service Desk Analyst and assist with the smooth running of the IT Service Desk Support team. Joining a large professional services firm, you will provide support across multiple jurisdictions, being the first point of contac

IT Service Desk Engineer – Derby – Permanent – to £28,000 (DOE). IT Service Desk Engineer needed for a permanent role in Derby. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests.

We’re looking for a Service Desk Engineer to join our expanding global Support Services team, supporting our diverse range of clients with their IT solutions. Handle incidents and service requests as they come in via phone calls, emails, and self-service portals. During your time on our Service De

Previous Service Desk experience. The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accord

Based in Leeds, Monday to Friday hybrid role.Provide end user support and triage incidents in a timely and professional manner.Troubleshoot and support Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM / Intune, and DFS folder permissions in SharePoint.Apply network

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications and

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

The Service Desk Analyst will be responsible for providing first-line technical support to managed service customers. Be sure to include a tailored CV and cover letter that highlights your relevant experience in IT support, customer service, and service desk operations. Experience working in a Servi

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. My client is a fast-growing, Microsoft services partner delivering outstanding cloud, infrastructure, and managed services across enterprise and SMB markets. Ove

Provide consistently, excellent levels of customer service.

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Directory and ticketing systems to join a leading organisation based in Kin

Here at Serco, we are seeking an enthusiastic Service Desk Analyst to work on a multi-client shared, the Service Desk Analyst provides first line IT support and Incident Management function within My Technology Customer Services, providing support to Serco and our customers. Our services are powered

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. To log all calls on the Service Desk toolset. To log all calls on the Service Desk toolset, maintaining a log of any software or hardware problems detected.

The position of Service Desk Analyst involves assisting with the smooth running of the service desk and supporting clients. Deputise for the Service Desk Management team. Reporting relationship: This position reports to the Service Desk Lead.

Transputec is a leading Managed IT Services and Cyber Security Services provider, helping businesses succeed and protecting their business value. Transputec is an established Information Technology Services and Solutions company with over 35 years of IT innovation and excellent customer service. Fou

Manage and maintain Service Desk jobs assigned by Service Desk Manager. Respond to calls routed to the Level 4 Service Desk as swiftly as possible, as per the priorities directed by the system authority and directed under DDP150, ensuring compliance with policies and procedures, and escalating all b

The Principal Service Desk Analyst is a senior technical and operational role within the Service Desk team, responsible for providing expert-level support to end users, acting as a technical escalation point, and contributing to the leadership and development of the Service Desk function. This role