Service desk jobs in Dumfries - Page 2Create job alerts

As an IT Service Desk Apprentice you will be assigned a mentor who will focus on preparing you for a job as a self-sufficient apprentice analyst through shadowing, training and increasing the your service knowledge. With the Service Desk Analyst role you may move onto a 2pm – 10pm shift. Ensuring

The Role:We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. Assist with operational Service Desk cover during busy periods. Service Desk Team LeadLocation: Ringwood, HampshireSalary: £27k - £29k DOE + Benefits + Company Profit ShareHours: 37.

Job Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £35,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead. This is a fantastic opportunity to lead a service desk team in a b

Security Service Manager (Operations Manager/ Contracts Manager)NACOSS Fire and Security company are offering £45 - £60k + Tax Free Car/ Tesla + Exc benefits + Quality Company near Swanley, Kent to manage 3 admins and engineersApply if managed Intruder Alarm Security Service Engineers (NSI/ SSAIB,

Log, track, and resolve IT service requests and incidents using the service desk system. We are looking for a motivated and enthusiastic individual to join our IT team as a Service Desk Apprentice. Assist with setting up and configuring desktops, laptops, mobile devices, and user accounts.

Take full responsibility for handling Incidents and Service Requests on the Service Desk. Graduate with at least 3 years of experience working in Service Desk personnel in UK. Help create and share Service Desk reports.

Experience working in a Service Desk environment, preferably with a Managed Service Provider. The Service Desk Analyst will be responsible for providing first-line technical support to managed service customers. Be sure to include a tailored CV and cover letter that highlights your relevant experien

A leading financial services company in the UK is seeking an IT Service Desk Engineer to provide 24-hour technical support to staff. This role will involve troubleshooting hardware and software issues, managing user access, and delivering excellent customer service.

A UK based SaaS firm is seeking a knowledgeable Service Desk Engineer to enhance their customer support team.

IT Service Desk Support page is loaded## IT Service Desk Supportlocations: St. Do you have e**pport'**As part of the role, you will collaborate and work closely with the USA IT Service Desk Support team supporting your gl

Our client is seeking a dedicated IT Service Desk professional to join their team. You will work alongside passionate professionals committed to innovation and excellence in service delivery.

A service organization is seeking a Digital Support Engineer to provide first-level technical support across various platforms.

Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineer

A leading public services provider is looking for a Service Desk Analyst in Scotland. Applicants should have over 3 years of service desk experience, excellent communication skills, and ideally knowledge in networking or telecoms. Join us to contribute to high-quality services that make a difference

Albans, United Kingdom, is seeking an IT Service Desk Support to provide technical support for end-users. Ideal candidates will have a relevant degree or experience in a similar role, excellent customer service skills, and proficiency in managing tasks.

A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successful candidate will work within a dynamic team to e

A leading consulting firm in the UK is seeking a Service Desk Analyst to support their Network Operations Centre. Candidates should have over 3 years of experience in a service desk role, excellent communication skills, and some knowledge of networking or telecoms.

A reputed container hire business in Scotland is seeking a Hire Desk Controller to oversee customer relationships and sales orders. The ideal candidate will have experience in sales or customer service, alongside organisational skills.

The Service Desk Coordinator (SDC) is responsible for overseeing the service desk workflow, overseeing dispatching, managing ticket workflows and ensuring that all IT support requests are handled promptly and efficiently. Identify opportunities to improve service desk processes and procedures to enh

A leading sports technology firm is seeking a Service Desk Analyst II to provide end-user hardware and software support within a world-class support team. Responsibilities include triaging service requests, maintaining onboarding documentation, and ensuring adherence to best practices in a fast-pace

A Managed IT Services provider is seeking a Level 2 Service Desk Consultant to handle technical incidents escalated from the 1st Line team. The role involves diagnosing issues across on-premise infrastructure and cloud environments, ensuring timely resolution while delivering excellent customer serv

Service Desk Analyst page is loaded## Service Desk Analystremote type: Oparte na pakiecie Officelocations: Kirkintillochtime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajtime left to apply: Data zakończenia: 17 marca 2026 (można jeszcze aplikować przez 12 d

A well-established service provider in the UK is seeking a Service Desk Coordinator to manage client service requests and coordinate maintenance activities. The ideal candidate will have service desk experience and strong organizational and communication skills.

A technology services company is seeking a Service Desk Analyst to provide first-line technical support to managed service customers. The successful candidate will work in a remote capacity and must have experience in a Service Desk or MSP environment. This role requires a strong focus on customer s

One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a long term programme of work. The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. Responsibility for troubleshooting IT rel

Providing Service Desk support, resolving hardware, software, mobile, printer, telephony (BT Cloudworks) and network issues, including on-site support where required. The Digital team have an exciting opportunity to join them as a Service Desk Analyst. A minimum of 1 year's experience, preferably wi

A leading technology solutions provider in the United Kingdom seeks an Onsite Engineer / Service Desk Analyst. The role involves responding to IT incidents, providing exceptional customer service, and managing service requests efficiently.

A tech-focused infrastructure company in the UK is seeking a Lead Service Desk Analyst to oversee technical support operations for AI cloud services. The role entails leading a service desk team to provide exceptional support for GPU accelerated workloads. Candidates should possess extensive experie

Help onboard new service desk analysts and personnel. As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you are here to join our world-class support team. Help ensure that processes used by the service desk team are well-documented and communicated.

We have an exciting opportunity for a Service Desk Analyst to support our existing Service Desk / Network Operations Centre. The Capita SPEN Network Operations Centre (NOC) is looking for an experienced Service Desk Analyst to supplement our support team. As a service desk analyst, you are the prima

A charitable organization in Scotland is seeking a Service Desk Analyst to provide a range of support to users.

Reporting to the Service Desk Team Leader, you will be responsible for providing technical product support to users of our products and services and for the provisioning of these services. Service Desk Engineers are also expected to be part of the on‑call rotation. Perform service request fulfillm

Knowledge of the ITIL ServiceDesk environment. Minimum of 2-3 years 1st Line Service Desk experience. Able to evidence excellent customer service skills.

Our IT service desk provides 24-hour support and candidates must therefore be comfortable rotating on a weekly basis across the following 3 shifts: 07:30 – 16:30 / 08:30 – 17:30 / 23:40 – 08:00. The IT Service Desk Engineer role presents an exciting opportunity for individuals embarking on the

The ideal candidate will demonstrate excellent communication and customer service skills while maintaining professionalism under pressure.

As a Service Desk Technician, you will be part of the CIO IT Service and Support team, maintaining end user’s devices for our colleagues across the business. Service Desk responsibilities as and when required. You may also be required to support the Service Desk Analysts depending on demand, which

At RI, we believe we can reinvent retail operations through advanced analytics, growing sales and profitability for our global retail and consumer goods clients.As a Systems Engineer you will be part of a team supporting our technical infrastructure and our applications on a 24/7 basis.Our systems a

Experience in a Service Desk or MSP environment. Demonstrates a high level of commitment to providing excellent customer service, ensuring a positive experience for users, and adhering to service management principles. If you thrive in a fast-paced environment and enjoy solving problems while delive

We’re looking for a Service Desk Engineer to join our established and growing Service Desk team. Experience working within a structured Service Desk environment. You’ll be working at the heart of our SaaS operation — troubleshooting issues, supporting live customers, and contributing directly

A leading technology solutions provider is seeking an experienced IT Service Desk Engineer to be the first point of contact for technical support across the UK.

Through a globally connected network of specialist hubs, sector-leading experts (in education, financial services, government, healthcare, manufacturing, professional services, retail and telecommunications) and strategic partnerships (including Cisco, Microsoft, HPE, IBM, NetApp, Oracle, ServiceNow

Proven experience in an IT support or service desk role. Familiarity with ITSM tools (ServiceNow, Freshservice, etc. This may include a presence at the client sites in the event of unforeseen IT incidents co-ordinating resolution with the Managed Service team in Newcastle-upon-Tyne.

Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and access. Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and access. We are recruiting for a key position in our Global IT service desk

We are seeking an experienced Service Desk Analyst – L2/L3 Application Support based in England, working remotely from home, to join our global Service Desk team. Experience with service desk platforms such as Zendesk, ServiceNow, or similar. This role reports to the Service Desk Manager and colla

Previous experience working on a service desk and has previously worked within the industry or a similar service and maintenance environment. Our client is a well-established service provider and is looking for a Service Desk Coordiantor to join their busy team. Performance Reporting: Assist in gene

A technology services company based in Aberdeen is looking for a Service Desk Analyst L1 to be responsible for managing and resolving various IT support requests. The ideal candidate should have a minimum of 3 years experience in Service Desk roles, possess strong communication skills, and hold an I

A leading service provider in the UK is seeking a Service Desk Analyst to join their team in Warrington with remote flexibility.

The ideal candidate must be proficient in both English and Portuguese with at least 1 year of experience in a service desk environment. A digital services provider is looking for a support specialist to assist corporate clients via phone, email, and chat.