Service desk jobs in Sittingbourne - Page 2Create job alerts

Line IT Service Desk Engineers.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

Strong experience using Jira Service Management or similar platforms (Zendesk, Freshdesk, ServiceNow, etc. Provide first‑line support for issues raised via the Service Desk, conducting initial triage and troubleshooting. As Application Support Analyst you will be the first point of contact for cli

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

A leading technology solutions firm in Newcastle is seeking a Service Desk Coordinator.

Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer:. Experience with how an ITIL service desk runs.

A leading technology consultancy in Greater London seeks an IT Service Desk Lead. This role is responsible for enhancing service desk operations and ensuring adherence to SLAs. Knowledge of ITIL practices and proficiency in ITSM tools like ZohoDesk are essential.

A professional services firm in London is seeking a Service Desk Analyst. This role involves providing IT support focused on the Microsoft Technology Stack within a professional services environment. Candidates must have strong troubleshooting skills, excellent communication, and Professional Servic

A leading IT service provider in the United Kingdom is seeking a 2nd Line Support / Level 2 Service Desk Analyst to join their on-site team. This role is pivotal to maintaining excellent service standards in a busy environment.

Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software ServiceNow. Be willing to work on other duties as assigned by the IT Service Manager and IT Service Desk Team Lead. As an IT Service Desk Engineer, you will provide comprehe

We re supporting an established IT services provider in Sheffield who are looking to add a Service Desk Engineer to their managed services team. This is a busy service desk, so it will suit someone who is confident prioritising tasks and enjoys keeping users updated. Holiday allowance of 21 days plu

Accurately log, manage, and track service desk tickets through their lifecycle. Proven experience in providing IT support, ideally in a service desk or customer-facing role. Our local authority client in York is seeking an experienced 1st Line Service Desk Engineer to join their ICT team.

Holiday entitlement of 27 days, rising to 29 days after 5 years’ service and 33 days after 10 years’ service, plus an additional 8 days bank holiday (pro rata for part time).

We are looking for a Service Desk Analyst to join our Health and Care service desk team providing support to our GP Electronic Record customers. Strong organisation skills, especially the ability to multitask, and prioritise workload within a busy service desk. Provide 1st line support for our Servi

Logging, updating, progressing, and resolving IT incidents and service requests. Acting as a single point of contact for end users, ensuring a high level of service. Gathering data for reporting and suggesting service improvements.

A key thing the Manager will look for is the right attitude, someone who is passionate about IT, enjoys working in a team environment and providing a high level of customer service.

NES Technology Service (NTS) has created a strategic programme for the transformation of digital based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies. We are in the busines

A leading health board seeks a dedicated individual to provide comprehensive user support services in a dynamic role.

A leading sports technology firm is seeking a Service Desk Analyst II to provide end-user hardware and software support within a world-class support team. Responsibilities include triaging service requests, maintaining onboarding documentation, and ensuring adherence to best practices in a fast-pace

A leading automotive finance service in Epsom and Ewell is seeking a Service Desk Analyst to provide hybrid technical support.

We are seeking a proactive and customer-focused Service Desk Analyst to join our dynamic team within a Managed Service Provider (MSP) environment. Log, classify, and prioritize incidents and service requests. Maintain clear and accurate records of all support interactions in the IT service managemen

The IT Service Desk Lead is responsible for the effective operation of the Service Desk in line with the strategic direction of the IT Support function. ServiceNow, Zohodesk, Jira Service Management, Freshdesk). The role leads the configuration and standardisation of the service desk tooling (ZohoDe

Join Air IT as a 1st Line Service Desk Engineer!. The Role: 1st Line Service Desk Engineer. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effective, and friendly customer service.

A local authority client in York is seeking an experienced 1st Line Service Desk Engineer to join their ICT team. Responsibilities include serving as the first contact for IT queries, providing excellent customer service, and troubleshooting technical issues.

Understanding of Software as a Service (SaaS) and Platform as a Service (PaaS) models. Experience with tools such as Jira Service Desk, Power BI, and familiarity with ISO 27001 frameworks for security and compliance. Contribute to continuous improvement initiatives by sharing customer feedback and i

Previous experience in a technical service desk in an outsourced environment where service levels applied desirable. The role holder will triage contacts made to the Service Desk, providing support and technical assistance to Users across a range of technologies. Focusing on the customer experience

A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successful candidate will work within a dynamic team to e

The team is seeking a Service Desk Engineer to provide first-line technical support, manage incident resolution, and ensure smooth day-to-day IT operations.

As a Service Desk Analyst your key responsibilities will be:. Prior experience in a Service Desk Support role. In the role of Service Desk Analyst, you’ll be part of the Tech Ops Team, supporting our London Office of 200 people and providing remote support to offices of another 400 users.

Accurately log, manage, and track service desk tickets through their lifecycle. Proven experience in providing IT support, ideally in a service desk or customer‑facing role. Line Service Desk Engineer – Immediate Start.

Experience as a 1st / 2nd line support analyst - service desk and deskside support. Experience with FreshDesk or similar. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool.

Prudential’s businesses offer a variety of products and services, including life insurance, annuities, retirement‑related services, mutual funds, asset management, and real estate services, some of which may not be available in your area. PGIM | Senior Associate, Service Desk. Join to apply for

A dynamic Managed Service Provider is seeking a proactive Service Desk Analyst to join their team. This entry-level position involves being the first point of contact for IT incidents and service requests from various customers in a shift-based 24x7 environment.

An IT and Communications service provider in the South West is looking for a Service Desk Analyst to join their growing team. The role involves providing first-line technical support, diagnosing issues with desktop and network systems, and documenting solutions effectively.

A local NHS Trust is seeking a full-time Receptionist/Admin Support based at The Loft, Nuneaton.This role involves front-of-house duties such as greeting patients, providing administrative support, and managing general inquiries.The ideal candidate should have a good general education, experience wi

In this role, you will own the development of the Service Desk AI Assistant and work towards continuous improvements driven by user feedback and data analysis. A leading financial information services provider is seeking an AI Product Owner & Developer in London. Ideal candidates will possess strong

A global asset management firm is seeking a Senior Associate for its Service Desk in London.

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service.

As part of our placement intake for Summer 2026, you will gain superb experience of IT within a busy Service Desk environment. Our service desk analyst roles are one of the many entry points into a career in IT. Continually improve the way the service desk works.

A leading law firm is seeking an IT Service Desk Analyst to provide 1st line IT support for internal staff. The ideal candidate will have excellent troubleshooting skills, a minimum of 12 months of help desk experience, and proficiency in Microsoft Office 365.

A healthcare service provider in the UK is looking for a Band 4 Service Desk Analyst to manage IT queries efficiently. The successful candidate will act as the first point of contact for the Service Desk, logging and resolving calls and ensuring high standards of customer service.

Provide IT support via Phone, ServiceNow, Tech Bar, and desk-side visits. PIC is seeking a Service Desk Analyst to join our IT team. As the frontline support function, the service desk ensures employees remain productive and systems run reliably.

Senior IT Service Desk Engineer. You will be fully backed by the wider IT service desk and technology team. Resolve incidents and service requests, troubleshooting a wide range of issues.

The Service Desk Coordinator (SDC) is responsible for overseeing the service desk workflow, overseeing dispatching, managing ticket workflows and ensuring that all IT support requests are handled promptly and efficiently. This role involves maintaining high levels of efficiency within the service de

A local government authority in London seeks an IT Service Desk Analyst to deliver exceptional IT support.

Incident Response: Address incidents and service requests escalated from the Service Desk that cannot be resolved remotely. Escalation Management: Escalate high-priority (P1/P2) incidents to the Service Desk Supervisor or Costain Service Account Manager. Join to apply for the Field Service Desk Side

A leading technology firm in Greater London seeks an IT support specialist to provide technical assistance and manage service desk interactions. Ideal candidates will have strong troubleshooting skills, knowledge of Windows environments, and experience in a technical service desk. Responsibilities i

Familiarity with ITSM tools (ServiceNow, Freshservice, etc. Proven experience in an IT support or service desk role. This may include a presence at the client sites in the event of unforeseen IT incidents co-ordinating resolution with the Managed Service team in Newcastle-upon-Tyne.