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Customer Account Manager - Join a Global, People-First Business! Are you a relationship-driven Customer Service professional or Account Manager who enjoys building long-term partnerships and delivering outstanding customer care? We're recruiting for a Customer Account Manager to join a well-established global organisation on a permanent basis in Team Valley, Gateshead. This is an excellent opportunity to join a secure, structured business that genuinely invests in its people and offers long-term career progression. This is not a sales role. The position combines account management and warm follow-up with existing customers - no cold calling. It's ideal for someone who enjoys working in a customer-focused, relationship-led environment. Working closely with the Head of Sales, you will manage and develop existing client accounts while supporting regional growth. You will also collaborate with other members of the Account Management team to support the wider department. We genuinely enjoy recruiting for this business - they look after their people, promote from within, and maintain a supportive culture across every department. You'll be joining a friendly, welcoming team within a values-driven organisation centred on collaboration, integrity, and development. Salary & Hours £27,000 - £30,000 (depending on experience) + quarterly bonus scheme 36-hour working week with flexible start and finish times - start earlier or finish later, provided you complete your daily hours Monday - Thursday: 8:20am - 4:30pm Friday: 8:20am - 1:30pm (early finish every week!) Work from home Fridays (once fully trained) Free on-site parkingOutstanding Benefits Package: 25 days annual leave + 8 bank holidays, Option to purchase additional leave, Extra holiday entitlement for length of service, Pension: 6% employer / 2% employee, Life assurance: 3× annual salary, Health Cash Plan (up to £625 per year for prescriptions, dental & therapies), Employee Assistance Programme & 24/7 GP helpline, Share Incentive Plan (free shares held in trust for 3 years), Cycle to Work Scheme, Holiday purchase scheme, Long-service holiday rewards, Discounts at local attractions & via the Smarter Spending App, Profit share bonus schemeRole Overview As a Customer Account Manager, you will manage and develop relationships with existing customers, ensuring high levels of satisfaction while identifying opportunities to further support and grow accounts. Supporting the Head of Sales, who manages new business activity, you will act as the primary contact for existing clients and work closely with internal teams to deliver excellent service and technical support. Key Responsibilities Proactively manage and develop allocated customer accounts, communicating via telephone, email, and Teams to maintain strong relationships and high service standards Prepare and issue quotations to customers Identify and support opportunities within existing customer accounts Provide product information and Tier 1 technical support (full training provided) Create structured account action plans for key customers Track activity and contribute to monthly reporting Participate in ongoing training and development Support additional initiatives as required by the Head of Sales and wider business What We're Looking For Experience in an Account Manager or similar customer service/account-based role Strong commercial awareness Excellent communication skills across phone, email, and Teams Proficiency with CRM systems and Microsoft Office 365 A proactive, self-motivated, and collaborative approach A genuine interest in continuous improvementWhy Join This Business? This organisation is known for low staff turnover, structured career progression, promoting from within, and a genuinely people-first culture. If you're seeking stability, flexibility, and long-term development, this is a fantastic opportunity to explore. Application Information Due to high volumes of applications, individual feedback cannot be provided. If shortlisted, you will be contacted within 3 working days of submitting your CV. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Java Developer £45,000 to 60,000 GBP Bonus Hybrid WORKING Location: Newcastle Upon Tyne, North East - United Kingdom Type: Permanent Java Engineer - Newcastle (Hybrid) Salary: £45k-£60k + bonus Hybrid: 3 days per week in Newcastle We are looking for mid to senior Java engineers to join a vibrant, technically-focused delivery team in Newcastle. This is a great opportunity to work on modern backend systems in a collaborative environment with fast career progression and strong learning opportunities. What You'll Do: Develop modular, maintainable backend services using Java (8-17) and Spring Boot Build and support microservices and end-to-end integrations Collaborate with DevOps, testers, UX/UI designers, and cloud teams Participate in Agile ceremonies: sprint planning, backlog refinement, stand-ups, reviews, and retrospectives Apply best engineering practices including Test Driven Development (TDD), CI/CD, coding standards, and version control (Git) Mentor and support peers, contributing to technical guidance and team growth Occasionally contribute to frontend development or system design discussions Required Skills & Experience: 3-7+ years' experience in backend Java development Strong experience with Spring Boot / Spring MVC Proven delivery experience in software projects, ideally in enterprise or tech-driven environments Experience with Agile/Waterfall delivery, CI/CD pipelines, and version control (Git) Familiarity with cloud environments (AWS, Azure) and containerized deployments is a plus Excellent problem-solving, communication, and collaboration skills Must be SC eligible (5+ years UK residency, no gaps longer than 30 days) Nice-to-Have: TDD/BDD experience Exposure to enterprise middleware, secure integrations, or frontend technologies (JavaScript) Experience with microservice architectures or large-scale software delivery What's on Offer: Competitive salary with bonuses Hybrid working : 3 days per week in Newcastle office Access to training and upskilling , including AI-focused programs Fast career progression for high performers in a supportive, technical culture Work alongside a strong engineering community with shared best practices This role is ideal for Java engineers passionate about backend development , seeking a collaborative team, modern engineering practices, and opportunities to grow technically and professionally. Reference: AMCC-AQU-JDJEAN Postcode: ne6 5sn #adqu TPBN1_UKTJ

IT First Line Service Desk Analyst Location: Newcastle Salary: £27,000 (4 on 4 off shift after 6 months) Job Type: Permanent, Full-timeJoin a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part of a dynamic IT team, providing essential support and making a real impact on our operations. Day-to-Day of the Role: Provide technical support, training, and advice to colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers and the IT organisation, managing expectations and setting the standard for customer engagement. Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately. Continuously update and share knowledge of supported products and services. Understand the company's organisation and the customers of the Service Desk. Adhere to, promote, and support the company's Information Security policies.Required Skills & Qualifications: Experience in IT Service Call Management. Proficiency in remote service tools. Active Directory administration. Understanding of TCP/IP, DHCP, and DNS. IOS and Android device setup and support. Proficiency in Microsoft Office 2010 and above. Printer support capabilities. Fundamental desktop and troubleshooting skills.Benefits: Competitive salary with a unique 4 on 4 off shift pattern after 6 months, enhancing work-life balance. Opportunity to work in a global organisation with a strong emphasis on employee satisfaction and professional growth. Engaging and supportive work environment where innovation and ideas are encouraged.To apply for the IT First Line Service Desk Analyst position, please submit your updated CV

Please review the key dates below and ensure you are available during the relevant stages of the process: Applications open – Monday 2 March 2026 Applications close – Sunday 22 March 2026 Please ensure your application is submitted before 23:59 on Sunday 22 March 2026, as late applications will not be considered. Interview period – Weeks commencing 13 and 20 April 2026 If shortlisted, you will be invited to attend an interview during this window. Please ensure you are available across these weeks. Offer decisions – Week commencing 27 April 2026 Successful candidates will receive a formal offer during this week. Apprenticeship start date – September 2026 The programme will commence in September 2026. Candidates must be available to start at this time. We encourage you to consider these dates carefully before applying to ensure you can fully commit to each stage of the recruitment process and the programme start date. ABOUT USWith 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world’s leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. At Apogee Corporation, we believe that true innovation flourishes when everyone is free to be their authentic selves. As an Equal Opportunity Employer, we are committed to creating an inclusive environment where every unique perspective is valued and celebrated. We draw on the richness of our differences—across age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, and beliefs—because we know that our collective strength lies in our diversity. Here, your individuality drives our shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded “Customer Experience Foundation Membership” showing our commitment to excellent customer service. JOB DETAILSThis role is subject to an Enhanced Disclosure and Barring Service check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants must declare all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. The opportunity As an Apprentice Technician, you will work towards a Level 3 Apprenticeship in Electrical, Electronic Product Service and Installation Engineering. This is a hands-on, customer-facing role where you will build the technical expertise and confidence required to progress into a Service Engineer position. You will gain practical IT engineering experience across a range of sectors, supporting customers both on site and within our operations centre. Working with high-specification printers, laptops, and commercial hardware, you will learn how to install, configure, test, maintain, and repair business-critical equipment. Alongside developing strong fault-finding and diagnostic skills, you will enhance your customer service capability by delivering clear communication and a professional, solutions-focused experience. What you will learn Installation, testing, and safe handling of electrical and electronic products Fault diagnosis and repair across printers and IT equipment Safe transportation and protection of technical equipment End-to-end servicing processes for commercial devices Professional customer engagement and service excellenceAbout the apprenticeship Hours of work 8.30-5.30 Level 3 Apprenticeship in Electrical, Electronic Product Service and Installation Engineering Delivered in partnership with Lincoln and Newark College Two-year structured programme Open to applicants of all agesTraining schedule Every six weeks, you will attend Newark College from Monday to Thursday, with Friday allocated to remote learning. Travel and overnight accommodation will be provided during college attendance weeks. Location You will be assigned to an on-site location. Applicants should live within a reasonable and reliable commuting distance. Eligibility Right to work in the United Kingdom. Level 2 qualification in Mathematics and English Language. Applicants who do not already hold these qualifications must be willing to undertake and successfully complete the required Level 2 Functional Skills as part of the apprenticeship. Relevant experience or demonstrable practical interest in engineering, IT hardware, electronics, or a related technical field - this may include work experience, college projects, or hands-on personal interest. Full, valid United Kingdom driving licence, with the ability and confidence to travel to customer sites.Logistics Ability and commitment to attend block release training at Newark College every six weeks, Monday to Thursday, with Friday allocated to remote learning. Residence within a reasonable and sustainable commuting distance of the assigned site. Willingness to accept the National Minimum Wage in line with apprenticeship regulations.Motivation and personal qualities Clear and genuine interest in engineering and technology, demonstrated through application responses. Willingness to learn, develop, and commit to completing a two-year apprenticeship programme. Logical and methodical approach to problem-solving, with resilience when diagnosing faults. Professional, customer-focused attitude with strong communication skills. Reliable, punctual, and accountable in managing workload and travel requirements. Positive, adaptable, and motivated to build a long-term career in field service engineering.BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discountsWHY JOIN APOGEEAt Apogee, our values – Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility – shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on (phone number removed) – we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself – take a look at our excellent Trustpilot reviews and our “Customer Experience Foundation Membership” accreditation. Our application form is quick and easy – no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly

Hard FM Compliance Lead (Progression & Training)£44,000 - £49,600 + Company Car Allowance £6,000 + + HMRC Mileage + Excellent Training + Management Progression + 16% Private Pension + 33 Days Holiday (3 Additional Holidays over Christmas) + Holiday Increases with time served + 10 Purchasable

Hard FM Compliance Lead (Progression & Training) £44,000 - £49,600 + Company Car Allowance £6,000 + + HMRC Mileage + Excellent Training + Management Progression + 16% Private Pension + 33 Days Holiday (3 Additional Holidays over Christmas) + Holiday Increases with time served + 10

Are you a Maintenance Engineer from a Manufacturing / Industrial background looking to join one of the UK's leading packaging manufacturers where you will be heavily invested in through technical training into a Multi Skilled Engineer, have excellent career progression opportunities, and benefit fr

Field Service Engineer (Training into Laboratory Equipment) £35,000 - £45,000 + OEM Technical Training + Company Estate Car + Holiday + Autonomous + Private Healthcare + 37. Home based, commutable from Swindon, Gloucestershire, Oxfordshire, Worcestershire, Birmingham, Coventry and surro

Are you an F-Gas qualified Engineer, looking for full training into the Catering Equipment industry where you will receive an extensive training package including industry qualifications, have the opportunity to further progress your career and benefit from a lucrative benefits package all while wor

Automotive Lecturer (Full Training Provided) Barnstaple £29,783 - £40,961 + 50 Days Holiday + Teachers Pension Contribution + Full Training and Progression Opportunities + Monday to Friday 37 Hours + Many More Benefits Are you an experienced Vehicle Technician or Automotive Mechanic l

Are you an Electrical Engineer, Electronics Engineer, EC&I Engineer or UPS Engineer looking to join a bespoke UPS Manufacturer where you will receive fantastic training, combined with the ability to increase your earnings through door to door overtime and further your career in becoming a produ

Junior Mechanical Fitter / Service Engineer (Full Training) £30,000 - £35,000 + Full Training Provided + Specialist Product Training + Transit Van + Chance for overtime + Performance Reward Bonus Scheme + Door to Door + 29 Days Holiday + Pension Home based, Covering Northampton, Cambri

Field Service Engineer (Training into Laboratory Equipment)£35,000 - £45,000 + OEM Technical Training + Company Estate Car + Holiday + Autonomous + Private Healthcare + 37. Are you from a Field Service Engineer's or similar background within Electrical or Electronic Engineering looking to join a i

Are you an F-Gas qualified Engineer, looking for full training into the Catering Equipment industry where you will receive an extensive training package including industry qualifications, have the opportunity to further progress your career and benefit from a lucrative benefits package all while wor

Landscaper / Junior Irrigation Engineer (Full Training)£29,000 - £33,000 + (OTE £x Overtime paid Door to Door + Van + Phone + Fuel Card + Tools + PPEHome Based covering the South East, Commutable from Andover, Reading, Slough, Windsor, Watford, Luton, Woking, Winchester, Guildford, Maidenhead and

Vehicle Technician (Specialist Industry Training) £30,000 - £32,000 + Overtime + Training + Progression + Excellent Company Benefits Commutable from Bristol, Brislington, Longwell Green, Keynsham, Long Ashton, Saltford, Bath, Yate and surrounding areas. Are you a Vehicle or Mechanical Te

Do you hold a Forklift license and are looking to join a well-established, growing team offering further training and qualifications with premium overtime opportunities to further bolster earnings as well as a great work-life balance in this varied role where no two days are the same?This is an exc

At GTEC Training Ltd , part of United Infrastructure, we deliver high-quality technical training and accredited qualifications that support the construction and utilities sectors. If you are passionate about your sector and want to deliver impactful training that genuinely supports workforce develop

The Technical Training Manager is responsible for developing, implementing, and managing comprehensive training programs that enhance workforce skills ensure compliance with industry standards, and support production excellence. This role leads the planning and execution of technical training initia

Job Description Step Into a Career-Defining Technical Training Role - No Prior Training Experience Needed Are you a junior electronics engineer ready to move beyond hands-on fieldwork? Do you enjoy explaining technical concepts and helping others grow? Here's your chance to step into a high-impact t

Ensure all technical certification material is forwarded to suppliers for processing within 10 days of assessment date, and accreditation status is awarded on the individuals TBLS training record. Where applicable book external training venues with approved suppliers and provide quotes to Manager fo

Candidates should be willing to travel across the UK for work and participate in continuous training, providing excellent opportunities for career progression in a growing company.

Join a team that values technical development and offers various benefits. Full training will be provided in a dynamic environment, and applicants must hold a British passport and undergo security clearance.

A global manufacturing company is seeking an Automation Engineer, offering full training from a manufacturing background to develop into a technical expert.

We are a GQA and MPQC-approved training and assessment centre delivering qualifications across technical and laboratory-based sectors. We are expanding our team to of freelance assessors with experience in laboratory and technical activities, including sampling, analysis, and compliance. We are seek

You will service and maintain modern machinery, with opportunities for training and progression within the company.

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Kier Rees at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. Fitter / Mechanic (Specialist Traini

A talented team covering technical, training and public affairs. R3, the UK’s leading membership body for the insolvency and restructuring profession, is searching for a standout leader to oversee its technical, training and external affairs functions. A track record of delivering training or tech

The successful candidate will enjoy a salary ranging from £30,000, additional benefits like holiday and pension, and extensive lab training, leading to Level 3 qualifications.

The role offers full industry training and the chance to improve earnings through overtime.

A leading training provider in the UK is seeking a Fire and Security Trainer to join their team in Dagenham. This role involves delivering impactful training in Fire Detection, CCTV, Access Control, and more. Full training support will be provided to ensure your transition into this pivotal role.

A leading technical recruitment firm is seeking an Electro-Mechanical Engineer in the United Kingdom. This role offers full industry training, competitive salary of £60,000 (OTE £70,000), along with overtime, excellent company benefits, and a company pension. The ideal candidate should have engine

The role offers comprehensive technical training, career progression opportunities, and the chance to become a technical expert on niche projects.

The role offers competitive salary, a bonus scheme, training opportunities, and the chance to see projects through to manufacturing.

Full training product training. Full product training, commission, progression, company vehicle, local patch, excellent company benefits. To apply for this role please click "Apply Now" or contact Rise Technical Recruitment.

The job offers a competitive salary, opportunities for progression, training, and overtime.

Deliver and assure technical excellence in EIA, SEA, and SA. Act as a technical mentor, supporting junior and mid‑level staff development. Highly organised, client‑focused, and capable of leading both teams and technical direction.

Are you looking for a career after leaving the Armed Forces? Do you have a qualification in electrical engineering and want to become a technical expert within a rapidly expanding industry? In this role, you will receive comprehensive training on a clear path to authorised engineer status. Full trai

This position offers excellent training and progression opportunities, with a competitive salary of £42,500 plus OTE of £60,000-70,000.

A financial services company is seeking a Technical Training Manager to lead and develop technical training programs within their wealth management division. The ideal candidate will have over 3 years of experience in learning and development, with strong technical knowledge of paraplanning and regu

The successful candidate will receive full technical training and have opportunities for uncapped earnings through overtime.

On offer is excellent training within a global manufacturer known for their investment into engineers through industry leading training and development to help you become a technical expert in your field, working with senior engineers, managers and a close-knit team. Automation Engineer (Full Traini

Candidates should have a background in service, mechanical or electrical fields, and a desire for training and development.

HV Engineer (Full Training Provided). Work as a 400kV HV Commissioning Engineer with full training and national grid authorisations provided. Complete comprehensive specialist training including a mix of hands-on, classroom and workshop-based learning.

A vocational training organization in the West Midlands is seeking an Automotive Heavy Vehicle Mechanic to become a Technical Trainer. Training is provided, and applicants need excellent communication skills.

The ideal candidate will have mechanical maintenance and fault-finding experience, and a desire to develop their skills through technical training. The company supports transitioning Service Leavers with a structured training program.

Further technical training via external courses and in‑house shadowing. OEM Technical Training + Company Car / Van (Available for personal use) + Progression to Senior Engineer. Are you an Electrical Engineer looking to step into a Field Service Engineer role where you will receive custom technica