Telephone customer service jobs in United Kingdom

We are seeking an enthusiastic and friendly Full-time receptionist to join our friendly team due to the addition of another surgery. Our practice is a reputable 5-surgery mixed dental clinic located in East Dulwich. The successful candidate will receive a great deal of support and development. The working pattern will be between 8:30 and 18:30 (5 days a week). Our receptionists play a vital role in the day-to-day running of our practice. Therefore we are looking for someone highly motivated and confident in delivering exceptional, first-class customer service. Our new receptionist must be able to create a warm, welcoming atmosphere and provide a positive, memorable experience for our patients. Skills & attributes: Excellent communication skills (verbal & written) Organised and methodical Self-motivated and confident Able to work alone on reception, but also a team player Main responsibilities: Meeting and greeting patients, providing a great first impression Booking and amending appointments Undertaking opening and closing procedures Answering patients’ queries by telephone and email as well as in person Promoting the practice for new patients Handling payments Accessing sensitive information whilst maintaining patient confidentiality at all times Supporting the Practice Manager and the clinical team with the smooth running of the practice Competitive salary (dependent on experience) is to be discussed at the interview stage. If you think this fantastic opportunity is for you, we would love to hear from you. Job Types: Part-time, Permanent Pay: £12.00-£14.00 per hour Benefits: Company pension On-site parking

Women’s wear Clothing Temp Sales Assistant Covent Garden London Working Mondays and Tuesday (possibly more days depending on how busy shop is) To apply you MUST have premium /luxury womenswear clothing experience. Please do not apply if you don’t. Please apply through this advert only. We are not accepting telephone or separate email applications. Womenswear Temp Sales Assistant requirements: 1. MUST have premium /luxury womenswear clothing experience here in the UK for a recognised brand. 2. Knowledge of fabrics, cuts, styles and providing luxury retail level of customer service. Please note, due to high volume of applications we receive, we can only reply to shortlisted candidates. Key words: Sales Assistant , luxury retail , Harrods , sales assistant , sales consultant , sales assistant , luxury retail. #luxuryretailrecruitment #luxuryfashion #luxurygoods #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #harrods #Selfridges

Job Type: Office Administrator Start Date: January 2025 Location: Northwood, Middlesex ** Hours:** Full Time (Monday to Friday 9am to 5pm) Salary: Dependent on experience Circa £25,000.00 We are a small, tight knit company looking for an Office Administrator to join our team, focusing on general administration and customer service duties. This is a varied and busy role, the successful candidate will need to be self-motivated, flexible, organised and personable with excellent communication skills. Responsibilities and Duties: - Act as a first point of contact for property management companies and private clients to facilitate treatment to properties - Liaise with our technicians to support them on the road and ensure jobs are completed - Address incoming telephone and email queries delivering excellent customer service - Use of Sage, Xero preferred & Outlook to send out daily invoices Skills, Abilities and Experience - Excellent communication skills and a pleasant telephone manner - Good team player and able to use their own initiative - Numerate, with good verbal reasoning skills and an attention to detail - Knowledge and use of Microsoft Excel, Word and Outlook - Answering calls as and when necessary – if other staff members are on calls, taking messages and passing this over to be actioned. - Experience with Sage and or Xero Accounting software is beneficial, but not essential - Daily use of Sage & Outlook to email invoices to our clients - If the office is short staffed, additional hours will be required

Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.

Location: City of London, Fenchurch Street Job: Personal Assistant Salary: 23,000 Annual Working days: Monday to Friday Hours: 09:00 – 18:00 Our Philosophy Our objective is to deliver a fast and effective service to the members of the public. To aid them in their time of need and loss. To ensure we help them in the best way possible. To also help them reimburse the loss they may have made in the event of an accident or injury. National Accident Support Line was formed to offer people a one stop solution for post-accident assistance. A lot of times People don’t understand how to go on about claiming for their entitlements or simply find it too difficult and time consuming to go through several companies to make necessary arrangements. At we have a complete solution whether it is getting a hire vehicle, Recovering the vehicle, Repairing the Vehicle or claiming compensation for the injuries everything is managed at one point of contact. We understand having an accident is an inconvenience itself and the last thing you want to do is manage the Hire, Repair and Personal injury yourself. We Believe you get on with your normal day to day routine and we sort everything out for you whilst you recover. What you get: • We offer internal training and development opportunities in an excellent environment. • NASL social events & holidays • Opportunity to work in the heart of the city • Fast paced and exciting role • 1 hour Lunch + 2 breaks You’ll be (but not limited to): • Claim Management: Efficiently handle the overflow of claim taking, ensuring accurate and prompt processing. • Microsoft Applications Proficiency: Utilize Microsoft applications effectively for various tasks and documentation. • Email Correspondence: Respond promptly to emails within the business and from solutions providers, maintaining clear and professional communication. • Telephonic Follow-Ups: Make calls to clients and solutions providers for follow-ups, ensuring timely progress and resolution of queries. • Document Management: Actively chase outstanding documents to facilitate client entry into hire and acceptance of personal injury claims. • Client and Provider Liaison: Transfer clients to solutions providers as required, ensuring smooth communication and service delivery. • Problem-Solving Skills: Demonstrate strong problem-solving abilities to address and resolve issues effectively. • Report Analysis and Follow-Up: Read and analyse reports, conducting follow-ups with clients and solutions providers to ensure all concerns are addressed. • Digital File Management: Upload images from WhatsApp to client files and share them with solutions providers, maintaining confidentiality and data integrity. • Team Leader Support: Assist the team leader with the management of outstanding claims, providing effective support for team operations. • Preparation for Next Day: Prepare and organize tasks and documents for the following day to ensure smooth business operations. An excellent candidate for this role will be/have: • Experience in a call centre or customer service management. • Experience working with cloud-based tech. • Exceptional communication skills (written and verbal). • Confident presenting both internally and to clients. • Ability to tailor your manner and approach depending on the audience. • Excellent time management skills. • Fantastic people management skills with the confidence to have challenging conversations. • Ability to work independently to deliver high quality project work to deadline. • Self-motivation to be able to make quick decisions. • The ability to remain calm and patient in stressful situations. Equity, Diversity, and Inclusion matters to us. We are keen to hear from candidates from a broad range of backgrounds and experiences and are excited about learning from you, as much as we know you can learn from us.

Enfield Van Rental are looking for an enthusiastic and motivated individual to join our team as a Customer Service Representative (CSR) at our busy location in Enfield. If you are working, or have worked within a customer driven environment, and are passionate about delivering excellent customer service, then this may be the role for you! The role of Customer Service Representative will include: Dealing with customers face to face and via the telephone, Opening and closing rental agreements, Delivering excellence to ensure customer satisfaction, Upselling additional products Calculating quotations for customers, Checking vehicles before and after rental, Building rapport with our customer base. Flexibility to assist in other departments across the branch when needed What skills do you need to have: Hardworking and able to work in a very fast paced environment, Great attention to detail. Held a full UK/European driving licence for at least 12 months. Be able to work as part of a team as well as independently. Flexible to work various hours across the week including weekends.

Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN BIRMINGHAM As we expand locally and globally, we’re excited to announce our newest venue in Birmingham—our most thrilling location yet! This is your opportunity to help shape the future of Clays in one of the UK’s most vibrant cities. We're bringing the energy, excitement, and signature Clays experience to Birmingham, and we need passionate individuals to join us on this exciting journey. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it—here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history—one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES - Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - You will serve food and beverage in a professional manner, ensuring a high level of customer service - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £11.70 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Turkish Speaking Customer Representative (VIP) This professional company is dedicated to delivering exceptional customer service, specifically catering to High-Value Clients. We are a forward-thinking and dynamic organization based in London, focused on growth and excellence in the online sales industry. Our commitment is to provide a first-class experience for our clients, ensuring their needs are met with speed, efficiency, and personalized care. What Defines Us: - Customer-Centric: We prioritize our High-Value Clients, ensuring they receive attentive and top-quality support. - Innovative: Always evolving to meet the demands of a rapidly changing industry, we're committed to using the latest tools and strategies to maintain a competitive edge. - Professionalism: Excellence in communication, collaboration, and problem-solving is at the core of what we do. We maintain a positive and cooperative environment that reflects in our service. - Supportive Team Culture: We believe in continuous growth and development for our employees, providing comprehensive training and support to advance careers in the industry. Our aim is to build long-term relationships with our clients, always striving to exceed expectations through a dedicated team that shares a passion for both customer service and online sales. This job listing is for a Turkish Speaking VIP Customer Representative at a professional online sales company in London, England. The company is looking for candidates who are fluent in Turkish, with a focus on providing excellent service to High-Value Clients. Responsibilities: - Responding to customer inquiries via phone, email, and Whatsapp. - Representing the company and maintaining positive interactions with customers. - Keeping accurate records of customer accounts and escalating issues internally when needed. - Collaborating with other departments to resolve issues. Requirements: - Fluency in Turkish (written and spoken). - Strong communication skills and a positive, can-do attitude. - Polite and professional telephone manner, even under pressure. - Strong problem-solving skills and ability to multitask. - Experience with Microsoft Office products. - Willingness to learn and develop new skills. Benefits: - Competitive salary. - Comprehensive training. - Bonus package. - Commission pay. - Fun team environment with company events. ** Job Type: Full-time, Monday to Friday, remote**

Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards. Our client has become one of the country’s top sales and marketing companies with associated sales companies both nationally and internationally. Due to a huge growth in client demand customer service roles have become immediately available in their busy sales and marketing company. Our client truly believes that people are the key to their success, therefore they seek individuals who are passionate about learning the sales advisor and customer service role and thrive in a team environment. What`s on offer within this company? - Opportunities for career progression within a sales advisor opportunity - Recognition for hard work - Travel opportunities - Friendly and fun environments What`s required? - Customer Service Skills - Effective communication skills - Self motivation and strong work ethic - Great personal presentation - Team player - Willingness to develop sales and customer service skills If you are looking for an opportunity to be a part of a successful and passionate team in a vibrant company and think these qualities best describe you, then please click the APPLY button to join their event and residential campaigns. No previous sales advisor or customer service experience is required but are an advantage for this self-employed, commission only plus incentive role as their established coaching system and driven team are ready to coach you in all aspects of our business through their daily coaching syllabus, "Cycle of Development". Please attach a copy of your CV and contact details and, if you are successful, our clients will contact you by telephone

30 HOURS A WEEK – MONDAY - FRIDAY DAYS AND HOURS FLEXIBLE THOUGH MUST INCLUDE A FRIDAY SALARY FROM £11.44 HOUR BASED IN CENTRE OF WIMBORNE BENEFITS- 22 DAYS HOLIDAY PARKING PERMIT AFTER PROBATION PERIOD PENSION Minster Property Management are a family run local company who specialise in Managing Freehold and Leasehold Properties. We are looking for a part time Administrator to join the team from August on a permanent basis. We are a small team of ten, looking for someone who will thrive in a fast-paced office, with a varied role. You will be supporting the Property Managers’ and working alongside other Administrators who have many years of experience to fully train you within the role though. Previous experience within an administrative/customer service role would be beneficial. You would possess excellent communication and customer service skills. Ability to multitask, prioritise and manage time efficiently. Excellent telephone manner Focus well and work under pressure Word and Excel Experience The role involves dealing with maintenance contractors and property owners over the phone, by letter and email. Dealing with the office incoming and outgoing post. Logging cheques and completing paying in book. Typing and sending professional Merge letters. Typing, issuing and filing invoices. Understanding service charge demand statements and discussing any queries with customers. Typing up Purchase Orders and communicating with maintenance contractors regarding maintenance works. Printing, approving and allocating invoices. Arranging routine maintenance servicing on equipment within the development portfolio. If you are looking for a new challenge, interested in property management and have attention to detail, then please contact us. We look forward to hearing from you. Job Types: Full-time, Part-time, Permanent Pay: From £11.44 per hour Expected hours: 30 per week Benefits: Company pension Flexitime Schedule: Day shift Holidays Monday to Friday No weekends Work Location: In person

Job description: In this position, you will play a key role in the sale of our full range of plumbing and heating products, taking a proactive approach to help drive this part of the business forward. Your overall aim will be to establish and grow our customer base, maximise sales and profit and make MKM Chichester branch the place of choice for all lightside supplies. Grow the customer base • Providing quotations for customers • Purchasing materials and managing stock levels for the category • Dealing with customers both face to face and over the telephone • Giving excellent customer service and sound product advice • Taking a proactive approach to plumbing and heating sales, using every opportunity to make or increase a sale. Sound plumbing and heating product knowledge is essential for this role. • Previous sales experience in a plumbing and heating merchant environment or a builder’s merchant environment is essential. • Confident dealing with customers • The ability to build great customer relationships. • A good telephone manner, excellent communication and interpersonal skills. • Computer literate. In return, you can be a part of the UK’s largest independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include: • A competitive pay package • Generous discretionary bonus scheme • People orientated culture • Substantial staff discounts • Training and development opportunities • Holiday scheme which rewards length of service• Perkbox discounts • Contributory pension scheme• Financial planning support • Cycle to work scheme• Free parking• Life Assurance • Enhanced maternity/ paternity pay • Mental health support Job Type: Full-time Pay: £35,000.00-£50,000.00 per year Benefits: Financial planning services Work Location: In person Reference ID: ALFA240919B

Sales Assistant : Premium Retail London, Kensington area We have both full time and part time roles for these retailers paying £13.15 per hour. Full time £25,640 As Sales Assistant you will be responsible for providing excellent customer service, maximizing sales opportunities and assisting with the general running of the store. Sales Assistant Job Spec Summary: Carrying out transactions on the till point area Providing an excellent level of customer service, assisting customers on their selections, providing options etc. Work with alongside the friendly team to ensure company reaches its goals and that all customers that enter are welcomed, provided excellent service that results in repeat business in the future. Sales Assistant MUST HAVE’S: At least one year's UK retail customer service experience. Passion for customer service, with the ability to build quick customer relationships. Fluent in English If this sounds like the perfect role for you, please apply now Please note, that due to the number of applications we receive, we can only reply to shortlisted applicants. Apply here ONLY (we are not accepting telephone call inquiries). Key words: #relyrecruitment #Selfridges #harrods #bondstreet #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs