Telephone customer service jobs in United Kingdom

KEY ATTRIBUTES Ø Being an excellent communicator Ø An excellent telephone manner and proven customer service skills Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience of the hospitality industry Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As a MixBar Attendant crucial part of your job is not only to refresh the mini Bar but also to create memorable experiences, establish a connection and add a personal touch. You work closely with In Room Dining, Style, and the Welcome Desk as we know that team work is how we can achieve outstanding service quality for our guests. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Complete closing duties, including storing all reusable goods, breaking down goods, making charges for consumed products. Cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Ø Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Ø Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Ø Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ø Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Ø Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Ø Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Ø Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Ø Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Ø Welcome and acknowledge all guests according to company standards. Ø Perform other reasonable job duties as requested by Supervisors. As per business needs and at the request of direct supervisor and/or management, the talent could be required to perform other tasks outside of those listed above.

Sales receptionist role - Permanent Full time position. Monday to Friday 8am - 5pm (1 hour lunch break) 28 days Annual leave plus all bank holidays off and No weekends. Starting pay £25k+ We are a small unique mail order company providing our product and services to the automotive industry. Due to the nature of our work, previous experience in this field is limited, therefor training is required. Candiates must have customer service experience, to able to learn throughout your employment, hold and retain information well, common sense (to be able to identify and differentiate between product specifications) and an excellent etiquette and manner. Your job consists of efficiently collecting and processing all customer orders via telephone, email or online. This requires you to learn our products and services, look up item on our databases, fill out order sheets to be sent for production, invoice items on our accounting system and communicate with existing and new customers. To be sucessfull in this role you must be able to use your own initiative, be well-organized, able to multitask, great communicator and listening skills, and have an amazing telephone manner. You will need to able to operate a computer and work with accounting software, Ebay, Outlook, Excel, Word and other programs. Basic training will be provided. Fluent English - Speaking and writing is essential.

Job description Please find the description below: Job description We are seeking a motivated, proactive, and experienced Lettings Negotiator to join our team in Kingston upon Thames. This is a fantastic opportunity for someone looking to take a step up and help lead a highly efficient, customer-focused lettings operation within a growing business. Blakes is building a strong and ambitious team, and we’re looking for someone who wants to grow with us. You’ll play a key role in shaping how our lettings department operates, working closely with management to deliver exceptional service and results. IDEAL CANDIDATES WILL BE BASED IN NEARBY AREAS TO KINGSTON/NORBITON Duties include, but not limited to: - Dealing with landlords, tenants, and contractors - Dealing with client portfolios - Acting as the first point of contact for any resident enquiries, answering all incoming calls and responding to emails. - Manage the entire lettings process, from advertising available properties to negotiating tenancy agreements - Screen and assess tenant applications, including conducting background checks and verifying references - Coordinate property maintenance and repairs, ensuring that all issues are addressed in a timely manner - Handle tenant inquiries and resolve any issues or concerns that may arise during their tenancy - Maintain accurate records of all rental transactions, including lease agreements, rent payments, and security deposits - Stay up-to-date with local rental market trends and adjust rental prices Experience: - Previous experience in residential lettings or estate agency (essential) - Someone ready to take the next step in their career and help to lead a high performing team - Strong organizational skills with the ability to manage multiple tasks simultaneously - Excellent communication skills, both verbal and written - Proficient in administrative tasks such as record keeping and data management - Ability to build and maintain positive relationships with tenants, landlords, and other stakeholders About you: - Must be a team player - Good time management - Excellent customer service - Polite and confident telephone manner Ability to commute/relocate: · Kingston upon Thames, KT2 7NH: reliably commute or plan to relocate before starting work (preferred) Work authorisation: · United Kingdom (required) Hours: Monday to Friday, 9.30am to 6pm Job Types: Permanent, Full-time Salary dependant on experience Please state your salary expectations when applying Job Types: Full-time, Permanent Pay: From £27,000 per year Commission on all Lettings & Sales secured Schedule: 8.5 hour shift Day shift Monday to Friday Licence/Certification: Driving Licence (preferred) Work Location: In person

Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.

Senior Sales Assistant Luxury Retail £36,000 (salary dependant on experience thus can pay more/less) + commission BOND STREET Mayfair. Based at their flagship and beautiful luxurious boutique in Bond Street, you will work alongside an amazing team, most of which have been there for years. Professional and happy work environment, a brand that sells the very best items to which will be a pleasure for you to sell to customers. You will be welcomed into the team, be given valuable training and development to both excel your career and their brand. Luxury Retail Senior Sales Assistant requirements: 1. Well-presented and well spoken 2. Minimum 3 years luxury clothing retail sales assistant experience 3. No job hoppers please that have changed jobs every year. 4. Have worked for recognised luxury clothing retailer in the UK 5. Be on a maximum 1-month notice period (nothing longer) 6. Have a good understanding of KPI's and have met sales targets in previous jobs 7. Fantastic customer service skills 8. Speaking a second language is preferred but not essential for these roles. Cover all the above? If so please apply now through this advert only. Please note we are not accepting telephone calls regarding. Due to the number of applications received, we are only able to respond to successful shortlisted candidates. Luxury Retail Sales Assistant keywords: Senior Sales Assistant , Luxury Retail Sales Assistant , Bond Street , Sloane Street #Selfridges #harrods #sloanstreet #bondstreet #Rolex #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #Burberry #Cartier #Chanel #ChristianDior #Fendi #Gucci #Hermès #JimmyChoo #londonfashion #LouisVuitton #RalphLauren #retail #RobertoCavalli #salesassistant #TOMFORD #Valentino #Versace #AlfredDunhill

Job description Job Overview Position: Trainee Sales Executive (Protection Insurance) Location: Fareham Salary: £25,000 basic, £50,000–£60,000 OTE Monday–Wednesday: 9:30 am to 7:00 pm Thursday: 9:30 am to 6:00 pm Friday: 9:30 am to 4:30 pm Onsite role (Office based) No Weekends!! Trainee Sales Executive – Fareham Are you driven by success, motivated by targets, and eager to earn? Cowell Recruitment is delighted to be assisting our client in their search for a Trainee Sales Executive based in Fareham. This is an exciting opportunity to join a multi-award-winning broker as part of their expansion. We are looking for ambitious individuals who want to break into financial services, develop their skills, and build a successful career. With comprehensive training, a competitive salary, and an industry-leading commission structure, this role offers incredible earning potential. What We’re Looking For: ✔ A passion for delivering outstanding customer service ✔ A strong work ethic and drive to exceed sales targets ✔ A hunger to learn and progress to giving regulated financial advice ✔ Clear and effective communication skills ✔ A self-motivated, confident, and ambitious mindset ✔ Ideally, experience in customer-facing roles—especially telephone-based sales Key Benefits: Basic salary: £25k Uncapped commission – OTE £60k Full training & support to become a regulated financial advisor Modern office with free parking 20 days holiday + bank holidays Pension contributions A fun, collaborative, and team-oriented culture Casual dress environment No cold calling—work exclusively with warm leads! Join an award-winning company focused on customer service Requirements: ✅ Previous sales experience in a target-driven role ✅ Minimum GCSE (or equivalent) ✅ No previous financial services experience required—full training provided If you’re driven by success, excited by sales, and eager to grow, this role offers the perfect opportunity. Must pass CRB background checks (no criminal record or poor credit) Apply today and take the first step towards a rewarding career in financial services! Cowell Recruitment Ltd is an equal opportunities employer. Only candidates with the right to work (RTW) in the UK will be considered. Job Type: Full-time Pay: £25,000.00-£60,000.00 per year Additional pay: Commission pay Benefits: Casual dress Company pension Free parking Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Sales: 1 year (preferred) Work authorisation: United Kingdom (required) Location: Fareham, Hampshire (required) Work Location: In person

Business Support Assistant – Sheffield S35 (Ecclesfield) - Full Time (35 hours with some flexibility)) Ash Consulting are working with a well-established leading speciality business solutions provider. Ongoing contract wins and a need to provide continued support to internal and external colleagues as well as a varied customer base has created an exciting role for a reliable professional businessl focussed administrator to work within their busy support team. The Job: In this varied role key duties will include but not be limited to; Answering and making telephone calls Taking and logging detailed customer enquiries Regularly liaise with Management Team, site staff, customers and suppliers Ordering materials and arranging site delivery as needed Checking calculations and typing detailed quotations Partake in regular team meetings Note taking, typing and filing Collating data and updating computer systems Ad hoc duties as required by directors Ideal Candidate Requirements; ** ** For this role, our client is ideally looking for someone has the following skills; Customer service driven, with a concern for accuracy and an eye for detail Ability to work closely with colleagues as needed IT literate with a working knowledge of Word, Outlook, Excel and any Sage would be preferred Able to work to deadlines and prioritise own workload effectively Good mathematical skills Enthusiastic, pro-active and flexible. Willing to contribute and support others as part of a team Proven experience within a similar varied business admin support role Confident verbal and written communication skills What’s On Offer This role is offered with a starting salary at £11.44 per hour with an early review after 13 weeks as well as induction and ongoing training and development. The role will require working over 5 days Monday to Friday ideally 9am to 5pm though some flexibility to will be considered for suitably experienced people who may have childcare or similar requirements. ** How to Apply** Interested candidates should forward their CV and any cover letter to Ash consulting via the link below Ash Consulting acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Candidates to be invited for interview will be contacted within 7 days Our growing team within finance roles in the local area continues to grow and we are now amongst the top consultancies handling exclusive roles across commercial, practice, charity and local authority roles. Get in touch to see how we can assist you in your next important career move

Receptionist - Gymkhana Salary - up to £16 ph Schedule - Full Time Experience - Previous experience as Receptionist within a Michelin star restaurant or Fine dinning Gymkhana are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social, sports, and members’ clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since its opening in 2013, Gymkhana has garnered numerous accolades, including its first Michelin star and, in 2024, a second Michelin star, making it the first Indian restaurant in London to hold two.The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014. As Giles Coren of The Times remarked, "Gymkhana is the best restaurant I have ever been to." The Position We're looking for an experienced Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Ready to step into an amazing career? Join us in a leading role as Wholesale Manager. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. What you will do: You will have full accountability for delivering the budgeted commercial trading objectives for a portfolio of Wholesale accounts and delivering against New Business /growth opportunities across the wider Wholesale market. Build relationships and drive growth through trading strategy. Organise, direct and co-ordinate the operations of major retail and wholesale establishments in order to maximise business performance and meet financial goals. Appoints staff, assigns tasks and monitors and reviews staff performance. Liaises with other staff to provide information about merchandise, special promotions etc. to customers. Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently. Ensures customer complaints and queries regarding sales and service are appropriately handled. Authorises payment for supplies received and decides on vending price, discount rates and credit terms. Examines quality of merchandise and ensures that effective use is made of advertising and display facilities. Identifying and maximising the wholesales opportunities to meet and exceed sales targets. Taking ownership & full responsibility for the performance of a wholesale & team. Delegate tasks and solve problems swiftly, monitors and reviews staff performance. Liaises with other staff and Manager to provide information about wholesale items. What You Will Need to Have: A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store Willingness to work on weekend A customer-focused manner, remaining level-headed in any situation The ability to effectively delegate tasks and motivate a team To have management experience in business To be confident working in a team, approachable and friendly to colleagues and customers Willingness to commit to long-term career growth and professional developments Critical thinking and problem-solving skills Ability to work under pressure, Strong sense of integrity Open-minded and collaborative What You’ll Get in Return · Working with us is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. · Competitive remuneration package of £39000 and paid holidays · Permanent job · Training and ongoing continuous professional developments. Once your application has been reviewed if it matches to the requirements of the role we will get in touch to chat about your application. The process will include a telephone interview. We look forward to receiving your application.

Maitre'd- 42 Cocktail Lounge - Gymkhana Salary - Up to £17.50 ph Schedule - Full Time Experience - Previous experience within a similar role Gymkhana's 42 Cocktail Lounge are seeking a Maitre'd to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Maitre'd looking for a new role in an award winning, critically acclaimed group. Bar 42 A cocktail lounge, located at 42 Albemarle Street – where Gymkhana also resides. Guests enter through the door neighbouring Gymkhana. The drinks at 42 include house cocktails made with carefully sourced Indian ingredients and flavours, as well as a selection of elevated seasonal classics. The Position We're looking for an experienced Maitre'd to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Job Opportunity: Medical Receptionist (Part-Time) Location: Jacksdale Medical Centre Hours: 15 hours per week – Tuesday, Wednesday & Friday, 13:30 – 18:30 Salary: National Minimum Wage (dependent on age and government guidance) Start Date: As soon as possible Are you a friendly, professional, and reliable individual with a passion for helping others? Jacksdale Medical Centre is looking for a part-time Medical Receptionist to join our close-knit, forward-thinking team. This is an excellent opportunity to be part of a progressive village GP surgery that values inclusivity, innovation, and collaboration. About the Role As a receptionist, you will be the first point of contact for patients, providing a warm, efficient, and professional service both face-to-face and over the phone. You will play a key role in the daily operations of the practice and contribute to our commitment to high-quality patient care. Key duties include: - Booking and managing appointments, including routine appointments from the waiting list - Handling telephone and in-person enquiries with compassion and clarity - Navigating patients to appropriate services and healthcare providers (care navigation) - Handling repeat prescription requests and liaising with clinical staff to ensure timely processing - Acting as a chaperone during clinical examinations when required, ensuring patient comfort and compliance with practice policies (training provided) - Collecting compliments and complaints as part of the practice’s continuous feedback and improvement process - Attending monthly practice meetings to stay informed and involved - Actively participating in quality improvement initiatives - Handling patient records and managing sensitive and confidential information in line with NHS policies and GDPR - Liaising closely with our GPs, nursing team, and administrative colleagues What We’re Looking For Essential criteria: - Competence in using various IT systems and the ability to quickly learn new software relevant to the practice - Able to prioritise and manage multiple tasks independently in a busy setting - Flexibility to adapt to changing situations and work effectively under pressure - Strong interpersonal skills to work professionally and collaboratively with colleagues and patients - Confidence and tact in managing difficult conversations - Strong attention to detail and organisational skills - Good literacy and numeracy skills, including accurate written communication and basic calculations (e.g., appointment timings, patient lists) Desirable: - Working knowledge of System One - Experience as a Medical Receptionist in a GP Surgery - Previous experience of customer care or dealing with members of public in a frontline role - GCSEs (or equivalent) in English and Maths Why Work With Us? At Jacksdale Medical Centre, we offer the best of both worlds - the community spirit of a small village practice combined with the wider support of being part of a Primary Care Network (PCN). - We are proud to support and invest in our team, and offer a wide range of benefits to ensure you feel valued and supported: - Protected learning time each month to support your professional development - Career development opportunities and access to additional training - Supportive team culture- we are a small team with no cliques or divisions; everyone supports one another - A practice ethos centred on inclusion- we value diversity and welcome all - Independent employee wellbeing support and external HR support - NHS Pension Scheme with employer contributions - Generous annual leave entitlement, including public holidays (pro rata) - Contractual sick leave entitlement, increasing with length of service, in line with our commitment to staff wellbeing - Free onsite parking - Structured induction and training for new staff - Access to NHS discount schemes (e.g., Blue Light Card) - Staff social events, bringing the whole team together to relax and celebrate our work - Stable, long-term employment in a respected, community-focused NHS GP surgery Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Senior Receptionist - Gymkhana Salary - Up to £17.50ph Schedule - Full Time Experience - Previous experience as a Senior receptionist within a Michelin star restaurant or Fine dinning Gymkhana are seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social, sports, and members’ clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since its opening in 2013, Gymkhana has garnered numerous accolades, including its first Michelin star and, in 2024, a second Michelin star, making it the first Indian restaurant in London to hold two.The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014. As Giles Coren of The Times remarked, "Gymkhana is the best restaurant I have ever been to." The Position We're looking for an experienced Senior Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.