Telephone customer service jobs in Reino Unido

Please note this position is offered UK fully remote. This role is to be positioned in the North of the UK around the Manchester area.Job Description Summary This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products. Individual is committed to the mission and principles of Aristocrat and the Customer Service organisation. Job Requirements You will be responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products. What you'll do • Install, convert, issue resolution, repair and / or de – install as vital Gaming Machines, Signs, and gaming controllers., • Responsible for the coordination of all installations and visitation schedules in conjunction with the Dept Head. Pre-plan, schedule and perform services activities assigned to geographic territory., • Provide direct customer support for training, parts purchasing advice and preventative maintenance programs., • Provide assistance to customers by telephone or in person regarding technical challenges and reports on trends, needs and service challenges to keep management advised., • Liaison with customer representatives and management regarding product performance, service or installation scheduling, training, and operational issues., • Lead service activities and service cases to ensure timely and successful resolution of customer concern(s)., • Carry out any other reasonable duties that may occur on an ad hoc basis and/or requested by management., • Maintain a neat and tidy workplace at customer sites as well as monthly reporting on field issues and installations, • Monitor System related issues on one link, vertex bingo etc to ensure actions are taken to resolve the customer problem(s)., • Other duties as assigned. Include software burning as ongoing job.What we're looking for, • Electronics qualifications preferred., • Industry related experience preferred., • Demonstrate problem resolution skills and ability to learn., • Successfully completed professional training courses or industry certification, if applicable., • Understanding of all Microsoft Office Suite products., • Must have excellent verbal and written communications and customer service skills., • In depth understanding of Digital Electronics., • Familiarity with networking technologies and issue resolutions., • Must be organised, detailed, goal and results driven.Personal Attributes we are looking for, • The ability to collaborate and connect with all levels of management., • Timely understanding and execution of instructions when assigned a task by a Department Head or designated individual overseeing installations., • Build customer advocacy for Aristocrat Products and Service by delivering exemplary quality and performance as a leading supplyier in the gaming industry., • Must be ready to travel on short notice, possibly for extended periods, and able to fly within EMEA any day., • Must be willing to work extended hours, on call for dispatch and variable work shifts., • Should be capable of performing a 2-person lift of a 110kg game onto stands, with a minimum 23kg lift alone., • Self-motivated and self-disciplined., • Must acquire gaming licenses in approved jurisdictions like Nevada Gaming Control Board and hold a valid passport and driver’s license., • Ability to maintain confidentiality of information regarding the company, product, and employee information., • Follow all lawful employer safety and health rules. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V * World Leader in Gaming Entertainment * Robust benefits package * Global career opportunities Our Values * All about the Player * Talent Unleashed * Collective Brilliance * Good Business Good Citizen Travel Expectations Up to 50% Additional Information This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities. Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Technical Comms Operator 6 months London – onsite x5 days a week Inside IR35 – Umbrella only Active DV clearance required – eligible candidates will be considered Overview: Are you experienced in a customer-focused call centre or part of an emergency call handling team? If so, this role could be perfect for you. We foster a culture of inclusion, trust, and continuous improvement. Whether you're supporting a high-level call or helping a colleague through a technical issue, your contribution matters. We look out for one another, adapt to change, and uphold the highest standards of professionalism and discretion If you are looking for an interesting role in a unique environment, this position offers a great opportunity to be part of a supportive and dynamic team. Responsibilities You will carry out many duties in this role, but the following are an important part of your daily work: • Lead in setting up frontline communications, acting as the first point of contact for all staff, ensuring seamless, secure, and professional service 24/7., • Manage call handling, swiftly managing urgent and sensitive communications with precision, discretion, and full compliance with security protocols., • Manage national and international conference calls, connecting Cabinet Ministers, senior officials, and global leaders with clarity and confidence., • Safeguard infrastructure, delivering round-the-clock cyber and telephony monitoring to uphold the integrity and confidentiality of all channels., • Authenticate and route incoming calls, using the digital call management system to verify identities, manage messages, and support staff on the move., • Respond to secure line activity, monitoring and logging calls for security purposes and escalating incidents or technical issues to the appropriate teams., • Keep internal systems sharp, maintaining up-to-date telephone directories and reporting faults to ensure operational excellence., • Support national resilience, participating in Business Continuity operations and adapting to alternate work sites when required., • Deliver exceptional caller experience, offering tailored, courteous, and professional assistance to internal and external stakeholders. Essential Skills & Experience: • Outstanding customer service - Calm, confident, and responsive under pressure., • Team player – Collaborative, supportive, and reliable in a fast-paced environment., • Self-starter – Able to work independently and make sound decisions., • Clear communicator – Strong verbal skills and active listening., • Organised and efficient – Skilled at managing time and priorities., • Tech-savvy – Confident with ICT systems and telephony tools., • Desirable Skills & Experience:, • Experience in a contact centre or similar high-volume environment., • Familiarity with Microsoft Teams and other video call systems to set up meetings and calls., • Multilingual abilities are a plus. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Senior Laboratory Customer Services Supervisor,. You will support and guide laboratory staff, uphold quality standards, and deliver consistently high levels of customer service to both internal teams and external clients. Provide excellent customer service across telephone, email, and other communic

Business Development Manager – Specialist Property Finance (Bridging, Refurbishment & Buy-To-Let) Six-Figure OTE | Market-Leading Lender Are you an ambitious Business Development Manager looking to join one of the most successful specialist property lenders in the UK? Join a multi-award-winning lender that has built a reputation for speed, service excellence and consistent deal delivery within the intermediary market. The Company Our client is a fast-growing specialist property finance lender founded by highly experienced industry professionals. Since launch, the business has established itself as a leader in short-term property lending, combining entrepreneurial thinking with smart, customer-focused technology. With over £1.3bn already deployed and continued investment into growth, the lender offers brokers a highly competitive proposition across bridging, refurbishment and buy-to-let finance, with loans up to 70% LTV and terms of up to five years. About the Role This is a field-based Business Development Manager role where you will be given ownership of a defined sales region and an established broker database. Rather than being desk-bound, you will have the autonomy to manage your own diary, meet brokers face to face and actively grow relationships across your region. Reporting directly into the Managing Director of Sales, you will work closely with underwriting and internal teams to structure deals efficiently and maximise completion volumes across the bridging, refurbishment and buy-to-let product suite. This is a fast-paced, high-activity environment where enquiries move quickly and performance is rewarded. Key Responsibilities • Manage deal enquiries directly with introducers, structuring cases in line with credit policy., • Build and maintain strong, trust-based relationships with brokers and introducers., • Actively generate new business from inbound enquiries, existing partners, networking and industry channels., • Drive bridging and buy-to-let volumes through relationship-led sales activity., • Achieve quarterly and annual sales targets agreed with senior leadership., • Attend and present at exhibitions, seminars, workshops and broker events., • Maintain in-depth knowledge of products, service proposition and competitor offerings., • Accurately record activity, meetings and contacts on the CRM system. Skills and Experience • Proven Business Development Manager experience within specialist lending, bridging finance or wider property finance markets., • Minimum of three years’ experience within financial services sales or intermediary distribution., • Strong understanding of broker-led sales environments., • Confident presenter, comfortable engaging with both small groups and large audiences., • Excellent communication skills across face-to-face, telephone and digital channels., • Highly motivated with a strong focus on customer service and delivery., • Strong relationship-building and stakeholder management capability., • Ability to influence at senior level and operate with professionalism and integrity., • Clear alignment with values centred around teamwork, service excellence, integrity and tenacity. Package • Competitive Salary, • Uncapped commission structure with realistic six-figure on-target earnings., • Excellent long-term progression opportunities within a growing lender., • Supportive leadership and award-winning sales environment. Why Apply This is an opportunity to represent a lender with genuine market credibility, strong deal flow and a reputation for getting transactions completed. You will be trusted with autonomy, rewarded for performance and supported by a high-calibre internal team. If you are looking to accelerate your specialist property finance career while earning market-leading commission, this role delivers on every level.

Key Responsibilities • Prepare and provide accurate price quotations, take customer orders, and manage them through to successful completion, with a strong focus on growing the customer base through proactive sales and business development., • Work closely with the other managers and provide support to the transport team & clients to ensure customer expectations and agreed service standards are consistently exceeded. What We’re Looking For • Previous experience in a telephone-based role, with confidence handling customer conversations., • Exceptional attention to detail and a clear understanding of why accuracy is critical (essential)., • Strong customer service skills with a professional and confident telephone manner (essential)., • Ability to communicate effectively via email, demonstrating clear and appropriate language use., • A solid understanding of customer needs and the ability to respond accordingly., • Proven capability to turn enquiries and conversations into sales opportunities., • A proactive, results-driven attitude with a desire to contribute to business growth., • Experience using a variety of IT systems efficiently (essential), previous use of inspire hire or syrinx is desirable., • Knowledge of plant hire & tool hire equipment, • 2 years + experience in a hire desk position Role Overview Are you motivated, customer-focused, and ready to succeed in a fast-moving environment? We are seeking a driven Hire & Sales Coordinator to join our busy Plant division. This role is ideal for someone who enjoys building strong customer relationships, solving problems, and thriving in a high-energy depot setting. As the first point of contact, you will play a key role in delivering outstanding service, coordinating hire requests, supporting logistics, and resolving customer queries. This is a demanding yet rewarding position, offering excellent opportunities for development within a rapidly expanding business. *Please note this is a Monday - Friday office position, you will not be able to work from home, you must also be able to pass a full criminal record clearance check due to potentially needing to become an Airside pass holder at Heathrow.

The story of Caravane first began in 1995 when a new concept of decoration was invented. As Véronique Piedeleu—who, together with her husband, Jack-Eric, has been at the helm of Caravane since 2011—recounts, ‘Françoise Dorget created a strong style, one that continues to this day. Since then, the Caravane house has broadened its horizons even further. Each and every destination was discovered following a chance encounter or an intuitive hunch. This true family story has been made even stronger with the addition of Capucine Piedeleu, the daughter of Véronique and Jack-Eric, who adds freshness and vibrancy to the brand while ensuring it remains true to its roots. With each encounter, the team continues to grow, as it fosters the great talent and rare savoir-faire that guides every creation down to the very last detail—from conception to completion, from the lighting in our boutiques to the arrival of carefully selected pieces at your home. Sales Consultant As Sales Consultant you will warmly welcome Caravane’s customers offering them the assistance they need. Your daily tasks will include: 1/ Welcoming clients in a shop/retail environment and helping them find their inspiration through style, design, storytelling. 2/ Consulting about interior and furniture, advising customers by providing information on products. Helping customer make selections by building customer confidence ; offering suggestions and opinions 3/ Documenting sales by creating or updating customer profile records 4/ Receiving deliveries and ensuring recommended merchandising and labelling. Arranging deliveries to clients and dealing with post-sales customer service 5/ Keeping clientele informed by notifying them of preferred customer sales and future merchandise of potential interest 6/ Contributing to team effort by identifying high-value projects. identify prospective clients and work with existing accounts to generate new creative ideas/projects, develop proposals, execute orders, and ensure quality and consistency of service and product delivery. You have excellent customer service skills. You are energetic with a friendly approach to sales and good telephone manners. You are into interior design and sensitive to colours and fabrics. You have the ability to read floor plans and advise clients on space planning. You are computer literate. Relevant sales experience in furniture is preferable. A knowledge of the French language is appreciated. We welcome creativity and originality! You don’t have the usual Salesperson career but our brand inspires you and you feel like you could have the skills to be our best in-store ambassador, come work with us!

Location: Farringdon, London, UK Type: Full Time, Permanent Contract Salary: £25,000 - £28,000 D.O.E Company Description Gerrards Bullion has been a trusted name in precious metals for over 50 years, serving customers in London and across the UK. We provide a seamless experience for buying and selling bullion online, offering an extensive range of gold and silver coins for collectors and investors alike. Customers value our live pricing for transparency, fully insured delivery, and secure storage facilities for safeguarding their investments. Our expertise and commitment to quality service have made us a leading name in the precious metals industry. Role Description We are looking for a Sales Administrator to support our busy sales team and help deliver a smooth, professional experience for our customers. This role is ideal for someone organised, accurate and confident communicating with both customers and colleagues. Your core responsibilities will include: · Process customer orders, ensuring all details are accurate and entered correctly into the system. · Prepare and send quotations, order confirmations, invoices and other sales documents. · Maintain and update customer records, price lists and product information. · Handle incoming calls and emails, responding to enquiries. · Liaise with internal teams (finance, operations, logistics) to ensure orders are fulfilled on time. · Monitor delivery dates, chase missing information and keep customers informed of order status. · Generate basic sales reports and support the team with data for meetings or forecasts. · Provide general administrative support to the sales team, including filing, document management and meeting preparation. About You · Strong organisational and time‑management skills, able to handle multiple tasks and deadlines. · Excellent attention to detail and accuracy in data entry and documentation. · Confident communicator, both written and verbal, with a professional telephone manner. · Comfortable using Microsoft Office (especially Excel, Word and Outlook) and learning new systems/CRMs. · Proactive, reliable and able to work independently once trained, as well as part of a team. · Previous experience in an admin, customer service or sales support role is preferred but not essential. What we offer -Full training on our products, systems and processes. -Supportive team environment with opportunities to learn from experienced colleagues. -Exposure to a fast‑paced commercial setting and potential to grow into more senior roles over time.

Company Description HG Walter is an independent, family-run butcher based in London, where traditional expert butchery, quality, and consistency remain at the heart of our business. We are committed to delivering excellent products and services to our customers. With a solid reputation for excellence, HG Walter has established itself as a trusted name in the industry. Role Description We are looking for a dedicated Sales, Admin & Customer Support representative. You will be responsible for processing customer orders, managing enquiries, and ensuring the smooth operation of customer service. This role requires a detail-oriented individual who can maintain high standards under pressure. The company is full of foodies, so we’re looking for someone with a love of food to join the team. Key Responsibilities • Order Processing: Accurately input customer orders and ensuring prompt processing., • Customer Interaction: Respond to calls and emails, providing information and resolving issues., • Follow-Up: Ensure timely follow-up on orders and customer queries., • Issue Resolution: Organise credits and address customer concerns efficiently., • Administrative Support: Assist with various administrative tasks and support the sales function., • Team Collaboration: Work within a close-knit team to maintain service standards., • General Office Duties: Perform ad hoc tasks as required. The Candidate • Communication Skills: Excellent telephone manners and communication skills are essential., • Organisational Skills: Methodical and able to multitask effectively., • Attention to Detail: Ability to perform tasks accurately under pressure., • Technical Skills: Proficient in Microsoft Office Suite., • Team Player: Positive attitude with the ability to work well in a team., • Interest in Food: A passion for food is preferable but not essential. Product knowledge will be highly beneficial. Benefits • Salary: £28,000-£30,000 per annum, depending on experience., • Competitive salary based on experience., • Company pension scheme., • Cycle to work scheme., • Generous staff discount on HG Walter products., • Complimentary lunch provided daily.

About Us Since its beginnings in 1969, selling antique jewellery in Chelsea’s Antiquarius market, Butler & Wilson has come to define bold, glamorous costume jewellery for generations of loyal customers. Led by charismatic design visionary and original founder, Simon Wilson, Butler & Wilson has long-led the conversation in how to best accessorise. A true heritage brand with a dazzling career spanning 55 years, Butler & Wilson boast collections of original pieces that inspire, empower and always tell a story. Drawing inspiration from the Art Deco Era of the 1920’s and 1930’s, Simon Wilson is a master of reinvention, constantly reimagining classic styles as new again and continuing to appeal to the next generation of Butler & Wilson woman. About The Role We are seeking an outgoing and bubbly Sales Assistant with a keen interest in fashion to join our store team. This role is an exciting opportunity for someone with a passion for jewellery and exemplary customer service. You will be based in our flagship store, working as part of our team to provide our clientele with an excellent in-store experience. The ideal candidate will have strong communication skills, a friendly and positive disposition, and a drive for sales. Requirements and skills • Proven working experience in retail sales, • Basic understanding of sales principles and customer service practices, • Proficiency in English, • Track record of over-achieving sales quota, • Solid communication and interpersonal skills, • Customer service focus, • Friendly, helpful, confident and engaging personality, • Basic administration skills Your Responsibilities • Keeping the store clean, tidy and organised., • Processing transactions, exchanges and refunds., • Advising customers with any queries they may have., • Occasionally helping with store merchandising., • Sharing your product knowledge to generate sales and provide an outstanding customer experience., • Remaining vigilant about security while on the shop floor., • Confidently communicating with the wider team., • Carrying out stock replenishment and keeping track of inventory., • Answering customer queries via email and telephone. Benefits • Staff Discount, • Commission Additional Information Salary: £24,800 per annum Work Schedule: 9:45AM – 6PM, 5 days a week including Saturday with Sunday and a weekday as days off. Location: London SW3 Employment Type Full-time Start Date Immediate

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Responsible for positioning the company’s products and/or services via telephone and text channels, with well-qualified leads and target prospects. Generates prospective customers through cold calling and qualifies leads. Manages the handover of qualified leads to the Field and/or Inside Sales team for close. Mails marketing/sales literature to prospective clients, keeps up-to-date knowledge of the industry as well as competitive posture of the company, and enhances awareness in the targeted business community of the company and its products/services. Prepares activity and forecast reports. Bazaarvoice is looking for a bright and unique Sales Development Representative with a proven ability to understand how to assess a company’s needs and cater the outreach to each prospect specifically. Creativity is vital to this role. We need individuals who are hungry to get out and make business happen, who do not stop when obstacles are encountered, but rather, find an alternative way to break into a company and continually drive momentum. We want candidates whose energy can be felt on the other end of the line: we want ambition! The ideal candidate will be able to articulate their ability to effectively manage both inbound and outbound Sales Development action, and has excellent client facing communication skills. Being confident in positioning a high-ROI solution that can cost the client over $125,000 per year. Primary Duties Of The Role • Demonstrating the value propositions of our products and services and working in a collaborative team environment with the local Sales and wider Sales Development functions, • Effectively manage high volumes of leads and prospects within Salesforce.com and Salesloft, to accurately and efficiently process all opportunities, • Excelling at qualifying each prospect to ensure the right level of follow through and commitment, • Attending industry events where required to drive data capture and engagement Skills And Experience Necessary For The Role • German Language, spoken and written at Native or C1 level minimum., • Experience with working in a multi-team collaborative environment, • Experience working with Salesforce.com and Salesloft is a strong plus, • Demonstrated work ethic and consistent over achievement, • Lead generation or sales experience a strong plus, • Selling eCommerce-focused solutions, • The ability to learn quickly and be a self-starter are vital to this role., • Closing business and maintaining our cultural values is our goal, and we need individuals whose energy and ambition will drive Bazaarvoice to the next step! Why join Bazaarvoice? Customer is key We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers. Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Telephone Customer Service & Sales Advisor Location: Wimbledon Salary: up to 30k Full-time | Monday - Friday | 9am - 5pm Office Based 22 days holiday (increasing with service), pension & life insurance Are you confident, professional, and passionate about delivering outstanding customer servi

Tech Delivery Consultant Tech Delivery Consultant Looking to succeed in a pro-active, high energy environment? Wanting to plant yourself in a booming tech market that has endless opportunity? The Role – Tech Delivery Consultant Be a pivotal player in resourcing candidates for high profile clients. You will build and develop your network – forming relationships that will serve as a the backbone of your business. Think outside the box, develop new strategies and source your profile using state of the art internal resources provided for maximum efficiency. Develop your knowledge and understanding of different sub sectors of the tech industry, be exposed to high profile clients and gain experience through complex roles to refine your recruitment process. Benefits – Tech Delivery Consultant Competitive basic salary with uncapped earning potential Lucrative commission – no thresholds! Ongoing training with external learning providers Clear and structured Career progression Bi annual winners trip to European destinations such as Marbella, Barcelona well organised Proactive and independent thinker Excellent customer service skills Strong presentation skills with the ability to convey key messages to diverse and wide audiences Exceptional Stakeholder Engagement skills Experience working to targets Experience using the telephone in a professional environment is desirable Good understanding of recruitment at a basic level is desirable Experience within a sales environment is desirable The Next Steps – Tech Delivery Consultant If you are interested in this opportunity, and meet some if not all the requirements, then please APPLY NOW with your CV and a member of the team here at RULE Recruitment will be in touch! RULE Recruitment is here to support you through the process, prepare you for an interview and advise you on how to communicate your talents to perspective employers. If you are successful at securing a position through RULE, at helping you get your career off to a flying start, we will provide you with a 3-month free access to Recruitment Mentors. This is an online learning platform that offers bitesize, interactive and structured learning content delivered from industry-leading recruiters and mentors who have a proven track record in their field. An invaluable source of high-quality training and support to enable your success in this high-performing industry.

Safari Specialist Hybrid Working | UK-based A leading, award-winning luxury safari travel business is seeking an experienced Safari Specialist to join its growing sales team during an exciting period of expansion. This role is ideal for someone with first-hand safari knowledge who is passionate about Africa and thrives on designing exceptional, tailor-made travel experiences. The business is known for its consultative, non-hard-sell approach, placing expert advice and outstanding service at the heart of everything they do. The Role The Safari Specialist will take full ownership of client enquiries, designing bespoke safari itineraries that reflect each client’s interests and travel style. Responsibilities include: • Communicating with clients via phone, email, and in-person meetings, • Designing exciting, tailor-made safari itineraries, • Listening carefully to client requirements and offering expert, authentic advice, • Managing enquiries, tasks, and workloads to consistently high service standards, • Taking pride in the accuracy, detail, and quality of every itinerary, • Delivering exceptional customer service at every stage of the booking journey Candidate Profile The ideal candidate will bring a strong mix of destination knowledge, customer focus, and commercial awareness: • First-hand safari experience in East and/or Southern Africa, • Specific experience selling South African safaris (essential), • Experience selling multi-country safari itineraries (advantageous but not essential), • Excellent communication skills with a confident, professional telephone manner, • Strong attention to detail and a high standard of customer care, • Proactive, self-motivated, and highly organised, • A genuine passion for Africa and a desire to develop into a true safari expert Working Pattern & Location • Hybrid working model, • 3 days per week in the Kingston-upon-Thames office for candidates living within 1 hour, • For fully remote candidates: up to 3 office days per month, • Working hours on a rota basis:, • Mon–Fri: 09:00–17:30, • Mon–Fri: 10:30–19:00 Salary & Benefits • £32,000 – £38,000 base salary, depending on experience, • Performance-based commission typically ranging from £7,000 – £15,000, • Annual educational trips to Africa (industry-leading), • Strong training and development programme, • Supportive, social team culture with regular events, • Opportunity to build long-term expertise and a loyal client base Why Apply? This is a rare opportunity to join a business that truly invests in its people, prioritises expert-led sales over hard selling, and offers one of the strongest training and development pathways in the safari travel industry.

Job Title: Conference Producer Company: IQPC Location: London, UK (Hybrid, three days in office) Team: IQPC, Commercial ___ About Us The International Quality and Productivity Center (IQPC) are devoted to creating and executing content driven B2B conferences for senior executives globally. IQPC is an entrepreneurial business and a market leader in the conference field recently celebrating our 50-year anniversary. IQPC provides business executives from around the world with access to tailored conferences, large scale events, virtual events and digital content keeping them up to date with industry trends, technological developments and the regulatory landscape. IQPC leverages a global research base of best practices and customers to produce an unrivalled portfolio of market leading “must attend” events in every industry. “We believe in the power of people solving hard problems together. We believe in telling great stories designed to disrupt. We bring ideas to life – and then we shape the future”. About the role Conference producers are a vital part of the events industry. They have an integral role from the inception of the event, through to concept, and running it on the day. In a fast paced, entrepreneurial team and company, within a growing portfolio of events, the producer will work on a mixture of portfolios, including the Chief AI Officer Exchanges, Chief Transformation Officer Exchanges and Future of Finance & CFO Exchanges. The producer will be responsible for research, recruiting senior-level speakers, writing agendas, and liaising with teams across the company in the run-up to ensure that the event reaches its full commercial potential. It is a very varied, demanding and rewarding role. Daily tasks will include: • Conduct telephone and web-based market research to identify and evolve conference topics, and recruit senior-level executives as speakers, • Create and write cutting edge content for event agendas and portfolios, • Develop event agendas and marketing materials to promote events in your portfolio, • Build a gripping narrative around all of your events and take responsibility for driving that message, internally and externally, • Collaborate with our internal sales, marketing and operations teams to create successful events, • Project manage events from concept to delivery – Set the vision and see it come to fruition, • Deliver in-person conferences on-site. Travel domestically and internationally to represent IQPC and support an outstanding customer experience Experience, Skills & Attributes we are looking for • We are seeking a candidate that embodies our core values: Authentic, Ambitious, Accountable, Team Player, • Strong communication skills, both written and verbal, • Self-motivated with great time management skills, • Intellectually curious with a willingness to learn about new topics, • Proven ability to work on multiple simultaneous projects and high-pressure environments, • Commercially minded, • Effective collaborator and team player, • Good IT skills, • The Commercial division of IQPC is underpinned by a strong purpose. We are looking for someone who is excited to contribute to our mission of telling great stories, solving hard problems, and bringing people together What we offer you • A hybrid work environment with an office in central London (3 days in office/ 2 days at home), • Full training for the role through in-house managers and peers, • Career growth opportunities within the company as you gain more experience, • A supportive and fair work environment with equal opportunities for all, • Opportunity to travel internationally to events (Europe and US), • 25 days holiday entitlement per year (plus 1 extra day for each full year of service up to a max. of 30 days), • Health Clash Plan providing a range of wellbeing benefits, • Life Assurance Scheme, • Optional Pension Scheme (3% employer contribution, 5% employee contribution), • Access to Victoria Privilege Card (discounts at local retailers, restaurants etc.)

Managing customer enquiries to resolution and in line with our service level agreements in a timely manner through our customer relationship management system Sugar. Customer Service Administrator. Being part of the regional customer service team, ensuring that all telephone and email enquiries are

Field Service Technician (International Travel) Location: UK-based (with extensive international travel) Reporting to: International Service Manager Salary: £45,000 + overtime (paid at 1.5x / 2x) Position Overview We are seeking a Field Service Technician to provide field service, depot repair, and technical support for specialist PAGA (Public Address & General Alarm) / industrial communications systems. This role combines hands-on troubleshooting and repair work with customer-facing technical support (phone and on-site), supporting both domestic and international customers. Reporting to the International Service Manager, you will respond to technical issues efficiently and professionally, liaising with internal departments and customers to diagnose faults, implement corrective actions, and deliver clear service reporting. The position involves significant international travel, including the ability to obtain visas (including the USA) for training when required. Key Responsibilities • Provide on-site field service at UK and international customer locations for PAGA/communications equipment., • Conduct system fault-finding and troubleshooting, including verification of installations and commissioning support., • Perform network configuration changes and support VoIP/network-related troubleshooting., • Provide technical support via telephone to customers and internal/sales stakeholders., • Carry out depot/bench repairs, testing and returning equipment to service., • Build strong working knowledge across product lines and associated systems., • Maintain accurate service records: log customer issues, actions taken, and outcomes in the service database., • Ensure strict compliance with Health & Safety:, • Complete risk assessments for each trip and store documentation correctly., • Produce service summary reports and obtain customer sign-off before leaving site., • Formally communicate/escalate recurring customer issues, product faults, or improvement opportunities., • Follow internal procedures for time recording and customer invoicing., • Support additional tasks as required by the International Service Manager. Skills & Competencies • Empathetic, analytical, and solutions-focused with a calm approach under pressure., • Strong customer communication skills (written and verbal) with confident telephone manner., • Able to work independently on-site and represent the business professionally., • Comfortable reading and interpreting wiring and schematic drawings., • Highly organised with good attention to detail and documentation discipline. Qualifications & Experience • Qualification in Electronics or Electrical/Electronic Engineering (or equivalent practical experience)., • Good understanding of PAGA / industrial communications systems (onshore/offshore exposure beneficial)., • Working knowledge of VoIP products and network setup/integration., • Minimum 2 years’ experience in IT networking / network integration and strong computer literacy., • Full, valid driving licence. Travel & Certification Requirements • Willing and able to travel UK & internationally, including extended trips (up to 4 weeks at a time)., • Able to obtain/hold required visas (including USA for training when needed)., • Willing and able to obtain/maintain onshore/offshore certifications and medical certification where required.

Role: Quality Checker (Pensions & Investments) Day Rate: £300 inside IR35 Start Date: March 2026 (for 6 months initially) Location: Remote IT Equipment Provided We are currently looking for Quality Checkers to work as part of a high performing team helping a major financial service provider deliver a past business review project focused on investment product sales. You will be working in a results-orientated environment, where your core responsibility will be to complete quality checks on investment file reviews to ensure accurate and high-quality decision making. Key Responsibilities Conduct quality checks on suitability assessments across a range of different product types (including ISA, OEICs, Investment Bonds, Structured Products and Pensions). Conduct quality checks on customer contact (including telephone calls) performed to gather additional information required to reach a decision. Conduct quality checks on redress calculations. Conduct quality checks on outbound letters. Provide detailed feedback including clear instructions for remedial action (where appropriate). Provide support to operations in customer facing environment. Conduct Process Confirmations (Buddying in/Observing Team). Supplementary Responsibilities Learn and understand the process in depth. Provide support to the wider team and working with the team leaders and senior operations manager to drive a consistent level of quality across all files. Collate thematic findings to continually improve quality by suggesting where there are gaps in knowledge and where additional training may be appropriate. Where applicable, attend client facing meetings and discuss technical aspects of the reviews (on a case-by-case basis) e.g. Case Clinic. Experience and Skills: MUST HAVE A RQF Level 4 in a suitable qualification e.g. CII Advanced Diploma in Financial Planning (or equivalent) . 6 months QC experience within a similar role. Strong customer focus and experience working in a customer-facing environment. Ability to demonstrate decision making using a holistic approach. Excellent attention to detail and accuracy. Excellent communication and presentation skills

SUMMARY: We're looking for self-motivated individuals to join our dedicated team of Service Engineers in the UK to provide the highest level of client service! The Field Service Engineer will be responsible for visiting customer sites to install, troubleshoot and maintain Cytek instruments and equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform essential duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Core responsibilities for this position include: • Installation, troubleshooting, maintenance, upgrading and repair of flow cytometers and Cytek products with proficiency in a timely manner., • Professionally managing technical needs of customers while delivering service excellence., • Maintaining a regular return visit frequency, keeping complete and accurate written and oral records of practical examinations., • Identifying customer needs and contributing to improvements in Cytek products., • Managing the daily schedule to ensure appropriate priority is placed upon urgent customer needs, while setting customer expectations for issues of less urgency., • Connecting with customers in a timely manner during business hours. Professionally communicating technical information to them via telephone technical support, service visit scheduling, product problem information gathering, fault isolation, corrective action, and site visit closure with high quality and efficiency., • Completing all business related transactions to include Field Service Reports, Instrument Qualification Reports, Parts Return Tags, etc. in a timely manner (usually within 48 hours) with high accuracy., • Managing personal service spare parts inventory to ensure accuracy on a regular basis., • Demonstrating the ability to quickly learn new technologies and develop skills in troubleshooting intra-connected complex systems., • Other duties as assigned REQUIREMENTS & QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required: • Bachelor's degree in Engineering, Life Sciences, and/or other technical degree, military training or experience, • 2-years experience troubleshooting and repairing Life Science equipment and/or integrated systems (software, optics, fluidics, electronics, etc.), • Work experience with the repair or service of electrical or mechanical equipment is highly preferred., • Previous experience in Flow Cytometry Repair is a plus, but not required, • Have a basic understanding of biology as it relates to flow cytometry, • Professional level English is a must – other European languages preferred., • Proficiency in Microsoft Office Suite. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • This is a full-time position, with evening and weekend work required as job duties demand, • This job entails a high volume of traveling – up to 75% of the time. Individual should be able to travel on commercial airlines, train, rental/leased car to fulfill job duties, • Individual should be able to lift 12-15kgs with ease, and be able to work in a standing position for 4 hours at a time. WHO WE ARE: At Cytek Biosciences, we are “Reimagining Cell Analysis to Fuel Scientific Discovery.” Our teams are on a mission to advance cancer and cell biology research using a powerful cell analysis technique called full spectrum flow cytometry. We are committed to providing powerful solutions that enable scientists to obtain deep biological insights rapidly and efficiently through high quality, high parametric datasets. Inclusion and diversity are core values at Cytek, and we place a high value on the unique perspectives and ideas that they foster. The Cytek team represents many diverse cultures, backgrounds and viewpoints. We seek to maintain high ethical standards and a culture that values honesty, integrity, and transparency in all that we do. We are committed to our employees and to the communities we serve worldwide. Cytek solutions are used in many of the world’s most renowned pharmaceutical, academic and research institutions. We are a growing company that is always looking for energetic, educated professionals. Expand your possibilities professionally and personally, and join our team as we satisfy long unmet needs in fields of research and medical discovery! All the information collected is needed to consider your application for a job at Cytek Biosciences. If you want to know more about how we will process your information as part of our recruitment process check our ___. Please note that our Applicant Privacy Policy is not supported for viewing on mobile devices. For optimal access, we recommend using a desktop device. Alternatively, you can contact us directly to request a copy of the Applicant Privacy Policy before proceeding with your application.

In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptio

Property Manager Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. • Offered with flexible working hours options of either 9.00am to 5.30pm or 10.00am to 6.00pm Monday to Friday., • We are looking for an experienced Property Manager who will be part of a team of Property Managers jointly managing a portfolio of 300 properties., • Managing maintenance issues reporting back to both the landlord and tenant., • Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion., • Obtain maintenance quotes where necessary., • Authorise invoices and utility bills., • Deal with all landlord and tenant correspondence., • Send out check out reports and negotiate deposit returns., • Deal with initial complaints at early stages, where appropriate and able., • A problem solver and someone who can diagnose basic repairs so as not to waste time/, • Excellent telephone manner., • Good listening and communication skills., • Ability to problem solve and diffuse situations., • Professional approach to customer service., • Strong time management skills., • Working knowledge of Microsoft products, Word, Excel, Teams.

Service Desk Engineer - Aylesbury Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Up to £37,000 PA plus excellent benefits Opportunity for an IT Support Analyst / Service Desk Engineer to join a well-known organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. You'll be joining at a particularly exciting time for the business. As an IT Support Analyst you will be required to work within a small, highly capable team, responsible for providing technical support to a variety of different end-users whilst maintaining exceptional levels of customer service and keeping in line with SLA's. You will have the support of an experienced 3rd line Infrastructure team and various third-party vendors and Service providers as escalation points. The role requires a motivated, self-starting individual. This is a fantastic opportunity for an individual looking to take the next step and progress with a rapidly developing company. Role responsibilities: • Provide technical IT support, covering multiple issues spanning all end-user-computing, infrastructure, business systems, telephony etc., • Support projects as required, • Ensuring that issues are being resolved in accordance to SLA's and service excellence is upheld, • Collaborate with 3rd parties when required, ensuring all problems are dealt with swiftly, • Receive and manage calls from internal staff via telephone, email and web portal when required, • Take ownership of user problems, follow up the status of problems on behalf of the user and communicate progress in a timely manner and escalate when necessary Required skills and experience: • Previous experience working in as an IT Support Analyst/Engineer, • Experience supporting Microsoft Windows Server based Infrastructure, • Experience with ServiceNow, • Experience with Windows 10, Office 365 and Active Directory, • Basic networking knowledge (DHCP, DNS, TCP/IP), • Printer management and support, • Setup and administration of endpoints (laptops, desktops, mobile phones, tablets), • Possess a positive can-do attitude and be able to communicate with users of all different technical levels, • ITIL knowledge. xrnqpay Salary up to £37,000 PA The role offers excellent benefits, including free/heavily discounted public transport travel, 25 days holiday (+bank holidays) and an excellent pension scheme. This role will require occasional travel across the UK. Flexibility to work from home one day per week

Large Loss Specialist - Milton Keynes About MIB At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately. Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives. About the role Are you ready to take the lead on high-value, complex claims and make a real difference? Were looking for a seasoned professional to manage a portfolio of large loss cases, delivering fair outcomes and exceptional service to our customers. In this pivotal role, youll provide expert technical guidance, ensuring consistency, control, and continuous improvement in line with our policies and procedures. Key responsibilities To handle a portfolio of complex and high value personal injury claims in a collaborative manner making the optimal use of the telephone to drive the case forward Work with our trusted panel solicitors utilising a strategic case management approach aimed at shortening lifecycle where appropriate for the customer/claimant To deal with all aspects of end-to-end claims handling To keep up to date with good claims practice and champion this throughout the team and wider claims function To act within set handling authorities as defined by the Claims Authorities Matrix Act as a point of reference to guide, mentor and advise others to ensure the sharing of knowledge and best practice Experience of communicating and presenting highly complex information to internal and external stakeholders The ability to drive excellent team working including collaboration within and across teams to achieve shared company objectives and values Develop and apply claims strategies to conclude claims in an economical and effective way to drive down the length of the claims lifecycle and keep legal costs down Deliver and contribute to the MIB’s 5 year Strategy “Accelerate to Zero” Conduct internal and external audits Use knowledge from audits to contribute to and deliver technical and process improvement initiatives to continually build operational and technical capability Challenges self and others to rise to challenges and perform to the best of their abilities Support the wider Claims function with the identification of skills gaps and where appropriate the design and delivery of specific technical training to assist with their progression and succession plans Deliver short term /one off projects and activities as required by and to the standards and outcomes agreed with line manager Model excellent behaviour and a positive attitude to colleagues and customers Skills and Experience Proven experience of handling significant personal injury claims valued in excess of £500k Understanding of insurance indemnity principles Good judgement and to be able to balance commercial and claims risks to achieve positive outcomes Strong investigative and negotiation skills The ability to process data quickly and make risk based decisions within the authorities provided Proven analytical and systematic thinking skills The ability to manage complex stakeholders and partnering relationships Strong customer focus and ability to work to deadlines and agreed SLA’s Has a questioning attitude Is self-organised and has time management skills to meet deadlines To be able to use a claims case management system as well as Microsoft based products An unquestionable understanding of motor insurance and claims principles in general Understanding of the Civil Procedure Rules and MIB stance on litigation Understanding of settling claims using periodic payments Educated to degree level or equivalent experience Understanding and application of the MIB agreements and claims handling processes / procedures, gained from experience of working as a MIB Claims Handler or in a similar insurance or legal role. This should include: Uninsured Drivers Agreement and/or Untraced Drivers Agreement and /or Internal Regulations/EC Directives The Road Traffic Act Article 75 Job Title: Large Loss Specialist Salary: circa £67,000 Grade: 13 Working Hours: 35 hours Working Pattern: Monday - Friday Office Location: Milton Keynes Job Type: permanent IT kit supplied to you£320 (before tax) start up allowanceHybrid working (2 days in the office per week) from our Milton Keynes office, MK14 Other Benefits include: Contributory Group Stakeholder Personal pension scheme Life Assurance Employee Incentive Scheme 27 days holiday (plus public holidays) Holiday purchase scheme Sports and Social Club24/7 Employee Assistance Programme Free access to online tools to support mental and physical health Enhanced maternity, paternity and adoption leave 1 volunteer day each year and charity matched funding scheme We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day. So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.

We focus heavily on customer service and building trusted relationships to ensure efficient delivery of property information. To provide administrative support to the Lettings Team in a range of duties including answering the telephone, assisting with the marketing of properties, maintaining perform

Call Handler Location: E16 Salary Range: £17.01 per hour Our client is seeking a highly organised Call Handler to support their Network Operations team. You’ll play a key role in scheduling, coordinating field resources, and ensuring industry Service Level Agreements (SLAs) are met. This is a fast‑paced role where strong communication and attention to detail are essential. Key Responsibilities * Handle inbound and outbound customer calls to support timely job completion. * Schedule field staff and contractors to maximise productivity and meet SLAs. * Update and maintain records across systems including SAP, PowerOn, MRS and Netmap. * Prioritise daily work using reports and jeopardy management tools. * Liaise with engineers, suppliers, and meter operator partners to coordinate work. * Produce and distribute operational reports. * Support the creation and processing of work orders and purchase orders. * Ensure customer queries are resolved professionally and escalated when needed. * Assist with utility plans and ensure compliance with Guaranteed Standards. * Adapt to short‑notice changes and support emergency response when required. Skills & Experience * Strong PC skills with the ability to learn multiple systems quickly. * Confident communicator with excellent customer service skills. * Able to work under pressure in a busy team environment. * Highly organised with strong administrative accuracy. * Self‑motivated, reliable, and committed to delivering high‑quality work. * Understanding of electrical networks is beneficial but not essential. Success Measures * Meeting SLA targets and productivity goals. * Accurate and timely scheduling and system updates. * Positive customer and supplier feedback. * Effective resource utilisation and cost efficiency. * Strong safety performance and compliance. You can also expect to receive excellent benefits once you begin temping with First Recruitment Services such as: * 24/7 access to NHS approved GP telephone support and prescription services. * Access to the UK's largest employees discount platform. * Specialist medical assistance and support hotline. * Weekly pay. * Hundreds of gym discounts. * 24/7 access to mental health crisis support and counselling

Customer Services Team Leader London Bridge £37,000 Hyde is looking for a Customer Services Team Leader to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Customer Services Team Leader at Hyde, you will lead and develop a team of Customer Service Officers to deliver an excellent, multi-channel frontline service. You’ll play a key role in ensuring customer enquiries are resolved efficiently, service standards are consistently met, and customer satisfaction remains at the heart of everything we do. Key Duties * Lead, motivate and develop a team of Customer Service Officers to deliver a responsive, high-quality customer service across telephone, email, web and written correspondence * Proactively manage and resolve escalated customer enquiries, ensuring timely outcomes and high levels of resident satisfaction * Monitor team performance against KPIs, using real-time and historical data to drive continuous service improvement * Support effective use of CRM systems and performance reporting to ensure accurate records and insight-led decision making * Coach, support and performance-manage team members through regular one-to-ones, quality monitoring, and development planning Why Join Hyde? Hyde is part of the Hyde Group, one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference. As a Customer Services Team Leader, we’re seeking someone who can bring: * Proven experience leading or supervising a customer service or contact centre team * Strong communication, coaching and people-management skills * A proactive, customer-focused mindset with a passion for service excellence * The ability to analyse performance data, manage priorities, and confidently handle escalated or complex customer issues The Benefits of Joining Hyde * Excellent pension scheme * Generous holiday allowance * Life assurance * Award-winning flexible benefits platform * Support for learning and career development * Hybrid working options available Diversity, Inclusion & Accessibility Equity, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn’t a one-off initiative — it’s embedded in our culture and central to how we work every day. As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond. We reserve the right to close this advert early if a suitable candidate is identified

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum. Customer Service Advisor benefits: * 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary * Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy. * Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too! * Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub * Length of Service and monthly recognition awards * Opportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times. Customer Service Advisor pay: £23,809.50 per annum

Job Title: Night Concierge Location: South West London Reports to: Residents Manager / Operations Team Role Overview: Provide excellent front-of-house service, ensuring a safe, welcoming, and efficiently managed environment for residents and visitors. Support asset, risk, and contract management routines. Key Responsibilities: Deliver exceptional customer service in person, by telephone, and via email. Respond to complaints and concerns professionally, escalating where necessary. Maintain the cleanliness and safety of external areas. Operate and manage amenities, including coffee and beverage facilities. Assist with mobilisation, risk management, and contract administration. Hold a valid UK driving licence (Category B) for equipment operation.Skills & Qualities: Strong attention to detail and commitment to health and safety. Team player with excellent communication and problem-solving skills.Other Responsibilities: Support financial management and budget awareness. Ensure compliance with all company policies and data protection regulations.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Pear Recruitment – Senior Property Manager– Lee Salary – £30,000 - £35,000 Our client award winners for best estate agent in 2024, with a recognition for marketing, customer service and sales and lettings results are based in Lee and looking for a Senior Property Manager to join their established team looking after a good-sized portfolio of properties. The ideal candidate will possess ambition and be able to hit the ground running. The role demands a proactive approach, excellent communication skills, and a keen eye for detail. If you are well presented, and keen to further your career with a leading company please send your CV to be considered for this role. The successful candidate will have a positive attitude, be prepared to work hard and add to our client’s high reputation for service, and excellent levels of communication. - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Responsibilities: * Facilitating Maintenance from the initial enquiry through to invoicing. * Reviewing and providing recommendations on third party Property Visits. * Managing all compliance certification post move in. * End of tenancies including serving of all legal notices, attending court hearings, evictions and negotiating the return of the deposit. * Resolving generic enquiries. * Providing high levels of customer service liaising with tenants, landlords, contractors and colleagues alike. About our client: * Unrivalled culture. * Winners of the coveted ‘Double Gold’ at EA 2024. * Regular incentives. * Real progression within Property Management and adjoining departments such as Lettings, Estate Agency and Support roles. * Regular In-house training and coaching conducted by senior leadership. * Local offices to the properties managed. * Continuous improvement to processes. * Commitment to continuous growth. If you are interested in this Senior Property Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

About the role Title – Front of House, r eceptionist Pay Rate – £ 15.00 ph Location – Mayfair, London Shift Timings – Full time, Monday to Friday, 08:00-18:00rs BardWood Support Services are recruiting on behalf of our client for Corporate receptionist to work in a prestigious corporate site, where you will be required to provide a Front of House service within reception, playing an instrumental role in delivering excellent customer service to both internal and external clients. The position requires you to have a high level of self-presentation, customer service & communication skills are essential along with a positive/helpful attitude. Your main responsibilities may include: Act as first point of contact for all queries in an efficient and concise manner Provide a warm, professional, and personalised welcome to all guests Meet and greet all visitors and advise host of visitors arrival Act as point of contact for incoming calls. Operate switchboard in a timely and professional manner Effectively build and maintain professional relations with both internal and external contacts Up keep of meeting rooms and report any issues to the Facilities team Replenish Front of House refreshments when required General administrative support. Providing Health and Safety information for new starters (i.e. New Starters Building Induction) Keep reception tidy and presentable Weekly fire cell tests alongside fire contractor Update daily visitor list Assist with visitor pass requests when required following security process. First class customer service Good computer literate skills and outstanding communication Answer emails relating to requests for Daily needs Answer phone and book visitor parking spaces Provide input to the team regarding improvements to services To succeed in this role, you will need the following : 5-year checkable work/career history Experience in a similar role preferred SIA license is preferred but not essential Possess the ability to work under pressure Excellent communication skills, both verbal and written Professional and courteous telephone manner Experience of delivering excellent customer service both face to face and over the telephone Ability to liaise with people at a Senior Level If you are looking for a new challenge and feel you have what it takes to deliver an exceptional service, then we would love to hear from you – please apply today for an immediate interview

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in London. Job Summary: Workplace Experience Co-ordinator provides overall facilities & reception support to all services and provisions in their location. Responsible for the Service delivery of full FM services, Quality Management System and Health & Safety as instructed by the International Director. Establish effective lines of communication with the Client, customers & key stakeholders across the location, ensuring service standards exceed expectations. Develop Client relationship to grow the business across the region where opportunities arise, and co-ordinate regular reviews between customers and CBRE to enhance the client relationship. The role requires a team player that will fully integrate with the rest of the regional and global account team and actively contribute to the account deliverables and KPIs. Support the management & performance of FM delivery through effective self-delivery and the efficient management of supply-chain partners for outsourced services. Attend and input to the wider regional team via regular team meetings & other associated forums. Align & commit your support to contribute to the wider CBRE to ensure full compliance with Company goals & objectives. Be commercially responsible for the performance of the location within region. Support the development of annual budgets and proactively manage performance against budget. Implement supply chain governance to support & improve service delivery with the support of the senior FM. The Workplace Experience Coordinator will actively support the Assistant Facilities Manager in supporting the development & improvement on service efficiencies, space management and other initiatives. Key Responsibilities Contract/Vendor Management Be responsible for monitoring & management to all hard and soft service lines and ensue all services provided are resourced and maintained to a high standard, perform to the agreed service level, meet the Client's needs and operate within the CBRE Quality Health & Safety system. Carry out spot checks, audits and planned inspections of services undertaken by Vendors to ensure they meet the applicable standards. Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements Co-ordinate with FM Operations and Client Service teams to deliver service level agreements Conduct Vendor review meetings on a regular / scheduled basis and keep records of these meetings. Monitor and report on vendor activities, achievements and work order closure rates as part of the routine site reporting process Management & completion of CAFM tasks both reactive & preventative. Support & manage the completion of site contract review reports to present to Operations lead. Financial Control / Administration Contribute towards & support the development of OPEX budgets for the specific locations. Systems include IFM Hub & JDE Contribute towards & support the accrual process on a monthly basis. Creation & Submission of all PO's for services on location. Working through the financial portal to Raise Purchase Orders & Invoices Approvals for goods or services as required, in compliance of business controls system Front of House / Reception Working based at reception always maintain a professional polite and considerate manner Greet internal and external clients, acknowledging them promptly. Welcome and escort guests to meeting rooms Offer refreshments in the lobby area if guests are waiting here and ensure you keep them updated on their host's arrival Assist with separate registration desks for functions as required Maintain the necessary awareness of building facilities to advise and direct guests appropriately Proactively deal with enquiries and requests in person, via the telephone or email, in a timely and professional manner Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept always appraised Management of Health & Safety Management of Health & Safety for sites ensuring best practice and statutory compliance met. Ensure all mandatory training is undertaken inline with guidance provided. Ensure Contractor H & S is maintained and ensure suitable RAMS are in place. Ensure eLogbook platform & other associated systems are kept up to date Ensure Envisi (energy management platform) is kept up to date Conduct monthly QHSE self-assessment SLA checks in support of quarterly contract performance requirements Comply with HSE requirements as outlined within the SLA and as instructed by the company policy Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities Report all accidents, occupational illnesses, and emergencies in relevant books/documentation Management Responsibilities Management and control of sub-contractors. Other Act as escalation point. In addition to the above-mentioned tasks, other activities and responsibilities may be individually defined Person Specification Good interpersonal skills Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met Accurate and exceptional attention to detail Pro-active and enjoys working autonomously and as part of a wider team Confident, diplomatic and assertive where required Flexible approach to work Understands and appreciates discretion as necessary Team player who deals effectively with colleagues and clients Skills Required Fluent spoken and written English; Essential education and professional qualification necessary for successful job performance; Analytically-minded, financially and numerically skilled, with the ability to review and prepare complex financial reports; Proficient in common application software (Microsoft Word, Excel, and PowerPoint) with strong presentation skills Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner Well organised and good prioritisation and planning skills Service orientated attitude combined with innovative thinking Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

Parking Appeals Officer Must have good working knowledge on Parking Appeals Key result areas/overview: Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role. The Dimensions of this role * To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry * To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate * To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures * To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation. * Responsible for decision making on whether the appeal is to be accepted or rejected. * Make suggestions for developing procedures to improve service delivery, customer focus and efficiency * To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve * To process payments received directly at the council * To process refunds * To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. You will be required to work 36 hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm. This role of Parking Appeals officer will pay between £24-£26 an hour via umbrella If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for parking * *Previous Parking industry experience is essential for all parking vacancies

We are looking for excellent Receptionists and Front of House people..... Duties: Welcoming guests Phone answering and switchboard management. Management of meeting room bookings. Handling of incoming post, packages. Managing client couriers/deliveries. Ensuring the front desk and communal areas remain clean and organised at all times. Answering client and inbound queries. Role Requirements: The ability to work on own initiative and independently Excellent telephone manners Communicate effectively with team members, management and clientele Excellent organisational skills Strong communication skills both written and verbal Excellent social and customer service skills. Comfortable with a high level of face to face interaction Good commercial awarenessIf this sounds like you, please get in touch today. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Parking Appeals Officer Must have good working knowledge on parking appeals Key result areas/overview Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role. The Dimensions of this role * To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry * To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate * To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures * Make suggestions for developing procedures to improve service delivery , customer focus and efficiency * To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve * To liaise with SMPP on financial issues and use the council's ledger * To process payments received directly at the council * To process refunds * To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases You will be required to work 36+ hours per week, Monday to Friday, including between the hours of 8am and 5pm (hybrid) This role of Parking Appeals officer will pay between £26 via umbrella Hybrid working available. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for parking * *Previous Parking industry experience is essential for all parking vacancies

Sales Executive Job Overview We are currently seeking a professional and motivated Sales Executive to support the continued growth of our well established client based in Hackney, London The role focuses on building long-term relationships with trade customers, promoting the company’s extensive product range, and maximising repeat business. Key Responsibilities * Proactively contact existing, lapsed, and prospective customers by telephone * Promote and sell a range of products, including mouldings, mountboard, accessories, and equipment * Identify customer requirements and recommend appropriate products and solutions * Develop and manage a portfolio of trade accounts * Encourage repeat orders and upsell new or higher-margin product ranges * Accurately process customer orders and update internal systems * Follow up on quotations, catalogues, and customer enquiries * Maintain regular contact with customers to build strong, long-term relationships * Work closely with internal teams, including warehouse and administration, to ensure efficient order fulfilment * Maintain up-to-date knowledge of products, pricing, and stock availability Skills & Experience Essential: * Confident and professional telephone manner * Strong communication and interpersonal skills * Comfortable with outbound sales calls * Well organised with good attention to detail * Competent IT skills (email and order processing systems) Desirable: * Previous B2B or trade sales experience * Experience in telesales, account management, or customer service What We Offer * Competitive basic salary * Commission and Performance-related bonus (where applicable) * Full product and role training * Opportunity to work within a long-established, reputable family business * Stable, long-term employment with scope for progression Working Hours * Monday to Friday 9:00am - 17:00pm Annual Salary * £26k - £30k (Depending on experience) * Commission and Performance-related bonus (Where applicable) Please apply now for immediate consideration Axiom Personnel is acting as an employment agency in relation to this role

Pear Recruitment – Housing Manager – Fulham Salary - £45,000 Working Hours – Monday – Friday 9am-5pm - 1 day working from home after probation Our client is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, they are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country. The Housing Team Manager is responsible for leading and managing the Housing Team to deliver high-quality, customer-focused tenancy management services for ex-Service personnel and their families. Under the guidance of the Head of Housing, the role ensures strong tenant engagement, effective performance monitoring, and compliance with all health and safety regulations. The manager will oversee housing and tenancy budgets within agreed limits, ensuring services are delivered efficiently and in alignment with the client’s objectives. A key aspect of the role involves cross-functional collaboration to maintain a safe, supportive, and responsive housing environment that meets the needs of the community. - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Key Responsibilities: • Manage, develop and support the Housing Team undertaking regular one to-ones and performance reviews in accordance with policies and procedures. • Ensure that staff are recruited, inducted, trained and developed to enable them to deliver quality services. • Coach and support staff in the housing team to tackle issues of poor conduct or performance in accordance with policy and procedures. • Ensure the Housing Team provide an effective, high quality, customer focussed service to tenants and residents of including: Liaise and work with other agencies including housing, health and social care professionals as required. • Ensure void targets are met. • Ensure that any estate grounds and communal areas, including parking, on any of the properties are managed and maintained to high standards and in accordance with Health and Safety requirements. • Contribute to the client’s emergency planning, participate on the Emergency Management Team and take part in the on-call rota. • Undertake and review risk assessments for the housing function, promoting a risk-based approach to safety within the housing team. • Lead on the management of specialist Risk Assessments, ensuring the completion of all actions within specified deadlines. • Provide reports and information for the Head of Housing and Insurers as required. Lettings, allocations and voids management • Oversee the housing waiting list ensuring that applications are properly assessed in line with the Allocations Policy and that tenants and applicants are advised of the housing options available to them. • Ensure that applicants for housing with complex needs are assessed, support needs identified and their suitability for support by the client is established and agreed by the Applications Assessment Panel. 2 • Manage the lettings process in line with the Allocations procedure, ensuring re-let targets are met. • Play a lead role in ensuring all incidents of anti-social behaviour are properly investigated in line with the Anti-Social Behaviour policy and that appropriate action is taken to resolve these cases. • Manage and monitor all rent arrears action ensuring that performance targets are met and that timely and appropriate support and advice is offered to tenants. • Oversee all legal cases and attend Court where necessary to provide support and guidance to other staff, give evidence on behalf of the client and instruct legal advisors as appropriate. • Work proactively with the Support Team to ensure that it encourages independence and that tenants are enabled to move on to fully independent accommodation where appropriate. Tenant participation and engagement • Working with the Head of Housing and Finance Department to calculate and set Service Charges • Work with the Head of Housing to set budgets and manage services within agreed budgets, ensuring that income targets are maximised and voids and arrears are minimised. • Support the process of setting performance targets and objectives for the Housing Department and undertaking regular review through Delivery Plans and staff/day-to-day management. • Continuously look to improve the quality of services, responding positively to customer feedback and complaints Health and Safety • Implement and monitor Health and Safety Policy and practice throughout the housing provision, to ensure a safe environment for tenants, residents, contractors, staff and visitors and compliance with legislative regulations. • Work with Business service to develop and implement the Health and Safety Management System in relation to the housing schemes. • Contribute to the emergency planning, participate on the Emergency Management Team and take part in the on-call rota. • Maintain records in accordance with the Health and Safety Management System. • Provide reports and information for the Heads, Directors, Managers and Insurers as required. If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Travel Sales Consultants Corporate and Leisure £30,000 OTE £50,000 Uncapped Central London Office Based Our client is one of the UK's leading Travel companies who are specialists in selling travel to both leisure and business travellers to worldwide destinations. They are seeking to employ experienced sales consultants who are dynamic, sales driven and keen to build a rewarding sales career within the travel industry. This is a great opportunity to grow and develop a lucrative sales career within the travel industry.Our client will also consider ambitious and highly driven graduates. This role is a full-time office base with no hybrid working options. It is 5 day working week with one weekend day per week with a day off in lieu. Travel Sales Consultant Responsibilities: Booking all aspects of travel for leisure and business clients Upselling and adding on of ancillary products including car hire, insurance, airport parking, etc Proactively developing a reapeat client base through good customer service, networking and referrals Meeting and exceeding set sales and performance targets Travel Sales Consultants Experience Required: Previous travel sales experience is preferred but not essential, they will consider sales driven professionals from other industries Sales driven graduates will be considered Good clear telephone manner, rapport and closing skills Flexibility to shift patterns as the sales operation is open on weekends and bank holidays Travel Sales Consultant remuneration and benefits package: Guaranteed Salary of £30,000 for the first 2 years, OTE of £50k uncapped Lucrative competitive commission structure with no threshold 28 days annual leaveConcessions on holiday offers Office based only Free travel insurance Incentives for top performers such as nights out, free holidays, retail vouchers To apply, please email your CV and member of the team will be in contact to discuss your CV and the company

Signage Sales Executive / Sales Account Manager Location: Hammersmith, West London Role: Reporting to the director. The signage sales executive is responsible for generating new sales and managing existing accounts, in conjunction with others to be responsible for supporting the Sales Team in all aspects of sales activity of the business. · Responsible, with others, in sourcing and developing new business opportunities in order to achieve sales targets set and agreed by the business · Selling a full range of large format and signage to identified markets to be achieved by proactively researching and developing sales opportunities, following up on leads and presenting signage solutions to clients · Attending customer sites to undertake surveys to establish customer requirements, taking client briefs and developing with others, signage proposals. In addition to working with design and estimating team to provide detailed and accurate costs · Managing and developing existing clients and expanding key accounts through meeting clients and providing first class customer service · Following up quotations submitted to maximise sales, achieved through telephone, email and visiting customers Requirements: · Successful track record in large format and signage new business sales · Minimum 2 years proven track record of sales and growth · Great communication skills · Ability to work on own or as part of team to deliver projects · Ability to understand costs and estimating · Proven track record of surveying and project management · Accurate with good attention to detail · Good knowledge and understanding of sign manufacturing processes Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; signage / New Business / Sales / Sales Manager / Sales Executive / New Business Sales Executive / New Business Sales Manager / Business Development Manager / BDM / Hammersmith / London

About The Role Role: Full Time Sales Advisor / Location: Kingston North / Salary: £25,654 per annum plus bonus and benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP)What you`ll be doing With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Delivering excellent customer service in person, via email or on the telephone Maximising sales at every opportunity to help improve the performance of the store Work collaboratively in your team, helping to maintain a happy working environment Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store Complying with health and safety standards, monitoring store security and ensure accurate completion of administrationFind out more about a Store Role About The Organisation Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge. We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have a warm and friendly manner, great listening skills, a genuine desire to help others, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow

Role: Customer Service Team Leader Location: Watford - Hybrid working Salary: £32,500 + Benefits Contract: Full-time, Permanent About the Role We're looking for an enthusiastic and experienced Customer Service Team Leader to join a clients growing team based in Watford. In this role, you'll be responsible for leading a group of Customer Service Advisors, ensuring they deliver outstanding support to our customers every day. You'll act as a mentor, motivator, and problem-solver, helping the team achieve targets while maintaining a positive and collaborative environment. Key Responsibilities of this Customer Service Team Leader Lead and inspire a team of customer service advisors to deliver exceptional service. Monitor performance, provide coaching, and conduct regular one-to-one reviews. Handle escalated queries, ensuring swift resolution and customer satisfaction. Implement best practices to improve efficiency and service quality. Collaborate with other departments to streamline processes and enhance customer experience. Report on KPIs and contribute ideas for continuous improvement.About You We're looking for a Customer Service Team Leader who is: Experienced in customer service leadership, ideally within a fast-paced environment. Passionate about people development and skilled in coaching and motivating teams. Organised and proactive, with strong problem-solving abilities. Excellent communicator with a customer-first mindset. Adaptable and able to thrive under pressure.What We Offer for this Customer Service Team Leader role Competitive salary and performance-related bonus. Comprehensive training and career development opportunities. Supportive team culture with recognition for achievements. Generous holiday allowance and flexible working options.Please follow the link to apply for this Customer Service Manager role based in Watford. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Pear Recruitment –Trainee/Sales Negotiator – Epsom Salary - £18,000 - £25,000, OTE £40,000-£50,000 + Car Allowance £1,500 Hours: 5-day week – Monday – Thursday 8:30am – 6pm, Friday 8:30am – 5:30pm, Saturday 8:30 – 5pm (day off in the week) Full UK licence & car required Our client is looking for a Trainee/Sales Negotiator to join their Market leading incredibly busy office in Epsom. Supporting the clients through the buying and selling process whilst providing guidance and support with the upmost professionalism. The ideal candidate will be well presented, dynamic and target driven. You must be results focussed, self-motivated and someone who can provide exceptional customer service. - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. About you: * A positive, energetic ‘can do’ approach * The ability to thrive in a busy office environment is essential * You will need to be able to work under pressure, whilst maintaining attention to detail, be a clear problem solver and have an engaging and charismatic personality * The successful candidate will be a professional, smart and articulate individual About the role: * Generating new business by contacting and forging relationships with potential buyers and sellers (Prospecting) * Meeting and greeting applicants and clients in the office * Appraising clients of viewing feedback in accordance with prescribed service standards * Reviewing property marketing every fortnight in line with Office Manager. Recommending price changes where relevant * Ensuring offers are financially evaluated, put forward, and confirmed in writing. * Canvassing * Contacting applicants by telephone, email and post, to book viewings of properties and identifying opportunities for Potential Instructions where relevant * Ensuring that all applicants initially registered by you are regularly spoken to and a new call-back date set * At the end of each day, checking that all viewings are made and confirmed. Ensure clients earlier unavailable are contacted again * Accompanying potential buyers to view properties If you are interested in this Trainee/Sales Negotiator role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Location: Hybrid/Hackney Salary/package: £26,650 per annum Contract type: Permanent Hours: Full time, 37 hours per week Are you passionate about delivering excellent recruitment and customer service solutions? Join Connect2Hackney, part of the Commercial Services Group (CSG), and help shape the workforce that supports vital public services across Hackney. Who we are Connect2Hackney are part of CSG, a trusted recruitment service connecting Hackney Council with the right talent to meet workforce needs. As part of CSG — the UK’s largest local authority trading company — we combine commercial expertise with social purpose, reinvesting profits back into public services. Why this role matters As a Resourcing & Customer Service Assistant, you’ll play a pivotal role in managing our candidate database and supporting a high-performing recruitment service. You will oversee the flow of candidates between external agencies and hiring managers, coach and mentor team members, and ensure an outstanding experience for both clients and candidates. What you’ll be doing Lead candidate attraction initiatives through job adverts, social media, databases, job fairs, networking events, local partnerships and referrals. Monitor recruitment trends in Hackney and the wider sector, identifying opportunities and challenges for candidate attraction, particularly in hard-to-fill or niche roles. Oversee the candidate selection process, ensuring thorough screening, shortlisting, and initial interviews both virtually and face-to-face. Manage candidate compliance in partnership with CSG Compliance, ensuring all candidates meet safeguarding, vetting and referencing requirements. Manage the candidate onboarding process, ensuring a seamless and positive journey from offer to placement. Build and maintain strong relationships with candidates at all levels, both in person and on the telephone. Support Talent Partners with administrative tasks, candidate flow, and act as first point of escalation for complex queries. Mentor and coach team members, sharing best practices and assisting with workload management when required. Maintain accurate candidate and vacancy records on Connect2Hackney systems, ensuring data integrity. Contribute to service improvement initiatives, using feedback and market insights to improve processes and candidate experience. Work with Talent Partners and management to understand hiring needs and support workforce planning. Prepare and present recruitment reports for internal stakeholders, including candidate availability and compliance status. What we’re looking for Previous experience in administration supporting teams or recruitment operations. Experience in candidate search, selection, and job advert writing. Knowledge of social media for recruitment purposes. Strong IT skills, including Microsoft Word and Excel. Excellent communication and influencing skills across all levels. Ability to organise, prioritise and work accurately under pressure. Proactive, solutions-focused approach with commitment to equality, diversity and inclusion. Interest in developing a career in recruitment, HR, or talent management. Enthusiastic and willing to learn, with the confidence to challenge processes when appropriate. What you’ll get in return Salary of £26,650 per annum 25 days annual leave, plus your birthday off Life assurance cover (4x salary) Pension scheme with 4% employer contribution Additional benefits including retail and gym discounts, health cash plan and cycle-to-work scheme Volunteer days and access to a comprehensive wellbeing programme Tailored learning and development support with genuine opportunities for career progression Why CSG? Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai and Bangkok, we are working towards becoming the global leader in education and public-sector solutions. Our growth of around 25% year-on-year is powered by innovation, strategic partnerships and acquisitions. Our 33 trading businesses deliver a wide range of services including education management, HR, IT, legal, energy, procurement and supplies. As CSG is wholly owned by local authorities, a significant proportion of our profits is reinvested directly into frontline public services — with over £77 million already returned — reflecting our commitment to combining commercial performance with meaningful social impact. Inclusion & Accessibility We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from people of all backgrounds and are committed to providing reasonable adjustments throughout the application and interview process. Please let us know if you require any

Administrator/Customer Service Advisor This is a brand-new role for a lovely company based in Goffs Oak and very close to Cuffley Station. They are currently looking for a well organised and proactive Admin/Customer Service Advisor to support the sales team with their admin, process orders and deliver excellent customer service. You will be the key point of contact for customers and internal teams, ensuring orders, enquiries and sales processes run smoothly. NB there is no onsite parking but it is only a short walk from the station Key Responsibilities Inputting Sales Orders – Sage, Outlook, Customer Portals Customer Queries – Telephone, emails, Parcelforce (pods, tracking) Invoicing – manifest, Sage Commercial invoices Warehouse – daily communication Weekly reports – dashboard, excel As this is a small team you may be required to help out in other areas such as: Stock inventory, stock takes Supplier communications – globally, imports, exports Tenders Presentations – new products (PowerPoint) Website – copy, images, videos Compliance – safety certificates, testing houses Key Requirements * You must be a great team player, collaborate effectively with colleagues and contribute to a great team working atmosphere * Confident communication skills * Commercial awareness * Customer service * Comfortable with a range of software packages including Sage, Word, Excel and PowerPoint * A desire to please and exceed customer expectation Must Haves * Comfortable on the telephone in front of others * Excellent communication skills * Competitive and driven by targets * Attention to detail * Good Excel/Word skills * Accuracy of written communication * Can happily work alone What we offer: * Competitive basic salary - £27,000 - £28,000 * Located next to Cuffley station * Flexible start time - either 8am – 4.30pm or 9am until 5.30pm * On site – Canteen, Restaurant, Gym, Spa * 25 days holiday, plus bank holidays * Gym Membership * Casual dress code If this is of interest and you have the relevant skillset listed above, we would love to hear from you! Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are shortlisted will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in

SALES ENQUIRY CALL HANDLER - MATERNITY COVER. Hedin Automotive BMW & MINI has a great opportunity for a Sales Enquiry Call Handler to join the centralised Sales Hub on a 12-month maternity cover contract. If you have a passion for the BMW and MINI Brand and want to create an outstanding customer experience, by helping customers find the best vehicle for their needs, then this is a great opportunity to develop a career with one of the worlds most admired brands in automotive. YOUR ROLE. As a Sales Enquiry Call Handler, you will be responsible for managing all sales enquiries that come into Hedin Automotive, whether telephone, email, live chat, online or event marketing. You will be an effective communicator and listener and will help the customer identify the correct vehicle to meet their needs and lifestyle. You will follow up each enquiry lead with the Sales team with a view to progress from enquiry to sale. The main duties of the role include: Answer calls and respond to all customer enquiries, proactively identify their needs, build rapport, and provide relevant information. Have a thorough knowledge of our product range, including new technologies, to confidently discuss our cars and services with customers. Respond to digital enquiries through the carwow/CRM portal one hour. Provide personalised PCP quotes when relevant (Velocity). Liaise directly with the appropriate manager and assign new enquiries to a Sales Executive. Deliver exceptional customer service, exceeding customer expectations. Schedule and coordinate customer appointments, including arranging test drives. YOUR PROFILE. Excellent verbal and written communication skills with a track record of delivering outstanding customer service. Process-oriented with strong administration and IT skills. Proven experience in customer service and administration, ideally with experience in handling enquiries. ABOUT US. Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. As part of Hedin Mobility Group—one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers. SALARY AND HOURS. Basic Salary £27,664 with a competitive bonus opportunity OTE £32,664 per annum Variable rotating shifts from: Monday – Friday, times ranging from 7am - 4pm, 8am – 5pm, 9am – 6pm and 10am – 7pm plus Saturday 8am – 5pm (on a rota basis, 1 in 3, with an agreed day off in the week). In addition, you will be required to work on Sundays 10am -4pm and Bank Holidays, on a rota basis to be paid as overtime or in lieu. The role is office-based work environment and offered as a 12-month maternity cover contract. BENEFITS. Hedin Automotive values our employees and invests in personal development and training. In addition, offering a wide range of market leading benefits to all our colleagues. Why not take a moment to view our benefits and see what our employees love about working at Hedin Automotive by visiting our

Position: Repairs Scheduler Location: Merton Salary: 26-30k depending on experience The role: We are currently recruiting an experienced repairs/maintenance scheduler for a well established maintenance contractor for their Merton office. This is an exciting opportunity to become an integral part of a thriving repairs team, with excellent opportunity to grow and progress within the role. Duties include: • First point of contact for customers to report required repairs or defects. • Scheduling operatives' work, booking appointments, including follow on works. • Working with clients, suveryors, operatives throughout the works, through to completion, including client meetings where required. • Managing operatives’ diaries to ensure that theyre are productive. The ideal candidate will have: • Planning/scheduling experience. • Social housing/property maintenance experience. • IT literate- Microsoft packages, training will be provided on bespoke in house system • Exellent communication skills, both written and verbal. • Confident telephone manner, good customer service skills. To apply: Click 'apply now' to send your CV to be considered for the role, or contact us for more information

Closing date: 11-02-2026 Sales Consultant – Legal Services £25,000-£28,500 base salary, OTE £42,000 plus excellent benefits (Work Level 6B) Monday-Friday, 37.5 hours flexible between 9am and 9pm, with some evening requirements and two in four Saturdays, or part time minimum 4 days per week Remote across England and Wales with occasional travel required For this role you’ll be required to start on 16th March 2026 We’re looking for people with great customer service and communication skills to join us as sales consultants at Co-op Legal Services. We offer accessible legal advice and support around later life issues – without the jargon. You’ll work in our estate planning team; helping our clients to plan for events that happen in life and looking after their loved ones when they need our support. In this role, you’ll discuss solutions with potential clients using a consultative approach. You don’t need a background in law to do this job, as we’ll provide full training and ongoing development. If you've got the client care skills and commercial awareness we're looking for, we can offer you the chance to build your career with a business that puts people at the heart of its strategy. What you’ll do Attend video or phone-based appointments to discuss the benefits of later life legal services with clients Work closely with clients to identify their different needs, providing information and solutions to best meet their requirements Explain legal issues to clients in an understandable way, without legal jargon Develop positive relationships with Co-op colleagues, working together to provide the best possible client journey Perform to agreed targets to deliver outstanding client outcomes and commercial success Occasionally travel for face-to-face client or company meetings What you’ll bring Previous experience of B2B or B2C consultative sales and supporting customers to make decisions A full UK driving licence and access to your own vehicle Confidence, empathy and understanding when speaking with potential clients Active listening skills with the ability to adapt your communication style and engage a diverse range of clients through telephone, video, and face to face discussions The ability to consult and influence while showing enthusiasm for our products and services Advanced level of literacy and numeracy The ability to achieve key targets Good general IT skills, with the ability to quickly learn and adapt to new systems Why Co-op? At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive: Competitive salary Coaching, training, and support to help you develop A pension with up to 10% employer contributions Monthly incentive scheme 28 days holiday plus bank holidays (rising to 32 in line with service) 30% discount on Co-op own brand Food products and 10% discount on other products and services Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice 24/7 colleague support service Stream – early access to a percentage of your pay as you earn it A place you’ll belong We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any reasonable adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at (url removed)/apply-process and our inclusion commitments at (url removed)/diversity-inclusion If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed

The Role The Major Works Coordinator plays a pivotal role within the Restoration and Roofing Divisions at Environ Property Services. Reporting directly to the Operations Manager, you will ensure the seamless management of client inquiries, survey bookings, job scheduling and project delivery within the department. We’re looking for individuals who align with our mission to solve complex property issues proactively, share our vision for trusted, high-performance service, and embody our core values of integrity, craftsmanship, communication, and collaboration. Minimum Requirements: * Must reside within 1 hour travel from Fulham, SW London. * Minimum of 3 years proven background / experience in scheduling, coordinating and project administration within the property maintenance services industry. * More than 3 years of experience with scheduling/booking of maintenance and repair works/jobs for tradesman – engineers, surveyors, technicians, subcontractors etc. – excellent diary management skills required. * Property services or Construction industry experience is essential! – You must understand how trades, contractors, and projects flow in practice. * Strong knowledge of property restoration or roofing services is preferred. * Demonstrated experience managing job bookings and tracking systems. * Project administration experience. * Organisation & Oversight – You thrive on structure, deadlines, and clear reporting. Nothing slips past you. * Problem Solver – When challenges arise, you find solutions quickly and keep projects on track. * Professional telephone manner with the ability to handle both client inquiries and contractor liaison. * Strong organisational skills with exceptional attention to detail and accuracy. * Ability to manage multiple priorities while maintaining composure and accuracy. * Proficient in Google Workspace and comfortable using CRM or project management platforms. * Proactive, solutions-focused mindset with a commitment to delivering high service standards. Duties & Responsibilities: * Responsible for ensuring the seamless management of client inquiries, survey bookings, job scheduling, and project delivery in support of the Restoration and Roofing teams. * The role serves as the primary point of contact between clients, surveyors, tradespeople, subcontractors, and internal teams. * Book and coordinate Restoration and Roofing surveys, ensuring timely delivery of reports to clients. * Ensure tradespeople adhere to schedules and complete jobs efficiently while uploading accurate documentation and photographic evidence. * Managing job bookings and tracking systems * Provide regular project updates to clients, ensuring expectations are managed and satisfaction is maintained. * Track profit margins, issue invoices, and follow up on payments in line with company terms. * Act as the key communication point for all parties involved in restoration and roofing works—including clients, internal staff, subcontractors, trades, and suppliers. * Maintaining excellent communication and customer service with our client and customer base is essential. * A key responsibility will be to manage the surveyors by understanding their capabilities and their industry expertise in order to effectively schedule them on the correct jobs. * Proofreading the reports created by the surveyors and checking for punctuation, grammar, and estimated values on all works. * You will be required to handle any call backs to the business regarding recurring issues, and ensuring the correct surveyor goes back to attend any callbacks to attend any failures or misdiagnosis. * Ensure compliance with company processes and procedures for financial accuracy, safety, and operational efficiency. * Ensuring a smooth cross over between our divisions and internal communications. About Us: Environ Property Services is a well-established and dynamic company that specialises in Damp, Roofing, Drainage, Pest Control and Restoration! We are a family run business operating in the heart of Fulham, and we have a reputation of providing exceptional services to our customers. Our innovative and fast paced company prides itself on cultivating an incredible team of motivated individuals who have a passion for excellence. Are You Ready to Make a Real Impact? Tired of the same old routine in your current role? Feeling like just another cog in the machine? Break free from the mundane and step into a world where your work truly matters! Join Us in Preserving London's Iconic Landmarks! Mission Statement “We solve complex property problems — damp, drainage, pests, roofing, and period restorations through a coordinated team of skilled professionals who communicate clearly and fix issues at the root cause. Our multi-division structure is built to support one another, ensuring every solution is holistic and long-lasting. Our mission is to become London’s most trusted property services company for property managers. We believe property care should be proactive, not reactive — driven by great people, great systems, and divisions that collaborate to solve the real problem” Our Vision “To become London’s most respected and reliable property services brand—where trusted workmanship meets high performance, and every team member operates at Priority Green standard in client care, craft, and company culture.” Our Values Our culture is our competitive advantage. It sets the tone for performance and shapes how we are perceived externally. In alignment with our Mission and Vision, the following core values are non-negotiable - We are committed to hiring, developing, and retaining individuals who consistently embody Communication, Integrity, Craftsmanship, Proactivity, Humility and Respect, Collaboration, and Responsibility. What We Offer: Fixed Hours with Overtime Options: Work from 8am-5pm UK, Monday to Friday Competitive Salary: We offer a competitive salary, based on relevant experience, with additional earning potential through commissions. Professional Growth: Continuous personal and professional development opportunities. Benefits: 28 days paid holiday (inclusive of UK bank holidays) Dynamic Work Environment: Be part of a young, fast-paced, and dynamic team making a real difference in London

Title: New Works Planner/ Scheduler Location: Dagenham Salary: £28,000 Days/ Hours of work: Monday - Friday, 08:00 - 17:00 Benefits On-site parking Full in-house training Strong company culture Clear progression opportunities Regular team socials 28 days of annual leave (inclusive of public holidays) Annual reviews The company An established company based in Dagenham are looking for an organised and proactive New Works Planner/ Scheduler to join their Service team. You will be responsible for organising the installations, servicing and repairs at customers premises. Always providing amazing customer service. Duties Scheduling visits and ensuring all visits are completed within the timescale required Processing the paperwork from the visits made ready for invoicing Liaising with engineers and subcontractors ensuring all tasks are carried out correctly and ensuring paperwork is received in a timely manor General admin support/answering the phone on the main Helpdesk line Carrying out risk assessment, developing safe working procedures and identifying specific health and safety training records. Ensure all jobs are up to date on the company system and also with the customer. Liaising with Engineers. Promoting the interests of the group and furthering good inter-company relationships while updating the customer throughout the service we have providedThe ideal candidate Previous facilities experience is preferable Knowledge of MS suite including excel and word Can work independently and proactively Strong organisation skills Flexible and open minded Strong relationship building skills A professional telephone manner Great at problem solving Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Help Desk Administrator – Twickenham - Ongoing Temporary (Immediate Start/Weekend Nights) Location: Twickenham Hourly Pay Rate: £23.00p/h Via Umbrella Hours of Work: Saturday & Sunday 7pm - 7pm (Night Shifts) A World Leading Service provider who operates on an international scale is looking for a Help Desk Administrator based in Twickenham area working for a busy hospital environment. This role is for covering long term sickness and are looking for candidates that want Weekend Work. They must have experience in working on the helpdesk before using CAFM experience and dealt with planning reactive. Key responsibilities: * Handling telephone and email queries from clients and engineers on outstanding and ongoing work orders. * Raising jobs and closing jobs on the CAFM system * Categorising and resourcing the correct engineer based on skills and proximity to work location. * Contacting other branch members with regard to queries on purchase orders, thresholds and call-out responses. * Recording reactive maintenance calls onto a computerised system. * Working on the internal system and clients throughout the day. * Cover Holiday/Sickness for colleagues * Assist other team members when required. * Ensure accurate and timely allocation of work requests from clients to meet service level agreements. * Processing invoices and raising purchase orders. * Working to tight deadlines and targets provided my management in accordance with contract requirements. * Any other duties requested by the Helpdesk Manager. Key Requirements: * Must have Basic DBS Check since its a hospital environment * Must have FM and Helpdesk experience * Strong organisation skills. * Can work well in a large team and can also Multi-task * Previous experience in client facing role * Confident with numbers as you will be prepping and carrying out the billing on a weekly and monthly basis to the client. * Experience in accounting or finance will be an advantage. * Confident with Excel * Must be able to demonstrate a strong sense of customer focus * Self-motivated and systematic. * Results/task orientated attention to detail and accuracy. * Excellent time management and organisation skills. If this role would be of any interest then please do apply for the role below