Trabajos telephone customer service en Reino Unido

Our client in the Telecommunications sector is looking for a Field Installation Engineer to join their growing team. This role will involve travelling across the UK to install, configure, and maintain telephone systems and related equipment for customers. The successful candidate will be customer-focused, technically competent, and able to work independently while representing the company in a professional manner. Key Responsibilities: • Install, configure, and test business phone systems at customer sites., • Provide on-site troubleshooting, diagnostics, and repair of telecommunication systems., • Ensure installations meet company and industry standards for quality and safety., • Train customers on system usage and provide aftercare support as required., • Maintain accurate documentation of installations, service visits, and customer interactions., • Liaise with internal teams to ensure smooth delivery of projects and services., • Previous experience as a telecoms/phone installation engineer (field-based role preferred)., • Strong knowledge of VoIP technologies, SIP, PBX systems, and network infrastructure., • Basic networking skills (LAN/WAN, routers, switches, firewalls)., • Full UK driving license (essential)., • Excellent problem-solving skills and the ability to work under minimal supervision., • Competitive salary (dependent on experience)., • A car allowance, or a company vehicle, fuel card., • All tools and equipment required., • Ongoing training and professional development., • Opportunity to work with a forward-thinking telecoms provider. By applying for this position, you consent to Futurelink processing your personal data for recruitment purposes, in accordance with applicable data protection legislation.

Operational Leadership. Customer Excellence. Engineering Services Environment. Are you an experienced Service Delivery Manager ready to lead from the front within a high-performing, Private Equity-backed engineering services business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of performance acceleration and value creation. We are now seeking a driven and people-focused Service Delivery Manager to lead our field-based Service Engineers, ensuring operational excellence, outstanding customer experience, and a strong safety culture. This is a hands-on leadership role within a fast-paced SME environment where your impact will be seen daily in service performance, team engagement and customer satisfaction. The Role at a Glance: Service Delivery Manager Dartford Region (c1 hour radius) Hybrid / Office and 2/3 days onsite £54,000 - £60,000 Plus Extensive Benefits Package + Car Allowance Core hours: Onsite 08:00-17:00, with one hour for lunch Reporting to: Service Director Note: We will buy you out of any training funded by your current employer. Your Background: Service management or operations leadership within engineering, lift, construction or field-service environments Skills: Team leadership, customer management, operational performance, EH&S compliance Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and with greater agility as a standalone company is gearing for rapid growth. Ready for your next adventure? Reporting to the Service Director, you will lead the Service Engineers with full responsibility for EH&S, resource allocation, operational delivery and customer experience. You will manage the day-to-day running of the service department, covering planned maintenance, call-outs and minor repairs, ensuring SLAs and performance targets are met. You will motivate and develop your team through regular 1:1s, coaching, performance management, recruitment support with HR, and core line management duties including timesheets, expenses and leave approval. You will implement service strategies aligned to business objectives, forecast demand and maintain appropriate staffing levels. Maintaining strong client relationships will be key, including handling escalations, attending customer meetings with Account Managers, and ensuring field-related queries are resolved effectively. You will drive technology adoption and lead Field Quality Audits to enhance productivity and service standards. Safety leadership is essential. You will promote a strong safety culture, ensure compliance with Liftec Express safety policies, conduct FPA(s), deliver safety training, maintain PPE, tools and vehicles, and close out safety actions within required deadlines. The role holder shall carry out their duties in accordance with the stipulated business policies and procedures. About You: • You are a confident, client-facing operational leader who thrives in a field-service environment., • With strong communication and interpersonal skills, you build trust quickly with customers, engineers and internal stakeholders. You have proven experience in service delivery processes and project management within an engineering or technical services environment., • You are IT literate and comfortable using service management software and Microsoft Office. Analytical in your approach, you use data and performance metrics to monitor service levels, identify improvements and drive continuous enhancement., • You have experience managing teams, motivating individuals and fostering a high-performance culture. Familiarity with service level agreements (SLAs), operational KPIs and performance management frameworks is essential., • You are safety-conscious, solutions-focused and comfortable balancing operational demands with strategic objectives in a dynamic, fast-paced environment. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme - Discretionary, • Car Allowance, • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times – pre-approved only., • Night call: One week in four; standby £50 per weekday night, £125 per weekend night., • Engineer Incentive Scheme - Discretionary, • Radius Pay – detailed in Variable Pay Policy, • Van/Fuel Card/Pre-programmed parking application payments, • Employee Referral Scheme Why Join Liftec Express? • Operational leadership role within a respected PE-backed growth business, • Direct impact on service performance and customer satisfaction, • Strong engineering heritage with ambitious growth plans, • Opportunity to shape team culture, safety and operational excellence If you are an experienced Service Delivery Manager looking for a high-impact leadership opportunity within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Technical Leadership. Modernisation Expertise. Field Excellence. Are you a highly technical lift professional – possibly a former Engineer – ready to step into a leadership role within a Private Equity-backed engineering services business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of growth and value creation. We are now seeking a Field Manager with strong lift modernisation experience to oversee site operations across multiple projects, working closely with the Project Manager to ensure safe, high-quality and profitable delivery. Full training and support are available for engineers looking to progress into a management role. The Role at a Glance: Field Manager – Lift Installation & Modernisation South East / London / Home Counties - Access to Dartford or Andover Offices £50,000 - £55,000 Plus Extensive Benefits Package in Car Allowance Core hours: Onsite 08:00-17:00, with one hour for lunch Note: We will buy you out of any training funded by your current employer. Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Your Background: Lift Engineer with modernisation or installation experience Qualifications: NVQ Level 3 in Lift Engineering (essential) Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for accelerated growth. Ready to take the next step in your career? Reporting to and working alongside a Project Manager, you will take responsibility for the effective day-to-day management of site operations on lift installation or modernisation projects. You will define project objectives and manage multiple installation or modernisation sites, supervising the installation of equipment, monitoring site progress and coordinating with stakeholders both on- and offsite. Ensuring projects run on time and within budget will be central to your role, alongside monitoring engineers and subcontractors to maintain delivery standards. You will communicate and coordinate with owners, architects, consultants, contractors, suppliers and subcontractors, acting as the key technical point of contact on site. Working closely with the wider project team, you will mitigate safety, ethics and quality risks, ensuring compliance with Liftec Express policies as well as government and legal requirements. You will support customer satisfaction, provide technical engineering guidance and contribute to improved project profitability. You will also train and monitor subcontractors (where applicable), ensuring high standards of safety, quality and operational delivery across all projects. About You: • An experienced lift professional with a strong background in installation and/or modernisation, you bring deep technical knowledge of lift systems and site-based operations., • An NVQ Level 3 in Lift Installation (or equivalent) is essential. NVQ4 in Lift Commissioning, SMSTS or SSSTS certification and an appropriate CSCS card would be advantageous., • You have excellent communication and leadership skills, with the ability to coordinate multiple stakeholders in a dynamic, customer-focused environment. Organised and self-reliant, you are comfortable managing site activities, monitoring progress and maintaining accurate documentation., • Strong computer skills and commercial awareness underpin your ability to support project performance and profitability., • Whether you are already operating in a field management capacity or are a senior engineer ready to step up, you will be supported with structured training and development. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme - Discretionary, • Car Allowance, • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times – pre-approved only., • Night call: One week in four; standby £50 per weekday night, £125 per weekend night., • Engineer Incentive Scheme - Discretionary, • Radius Pay – detailed in Variable Pay Policy Why Join Liftec Express? • Technical leadership role within a respected PE-backed engineering business, • Strong pipeline of installation and modernisation projects, • Clear progression pathway from Engineer to Field Management, • Supportive, safety-first culture, • Opportunity to influence quality, performance and customer satisfaction If you are a technically strong Lift Engineer or Field Supervisor looking to progress into a Field Manager role within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

PRS Lettings Negotiator To lead on securing through individual negotiations a supply of private rented accommodation at affordable renting levels to use to meet housing need. The PRS Lettings Negotiator will authorise payments and ensure supply by negotiating rents and offering payments from the homelessness prevention fund to secure properties for a range of customer groups, including homelessness prevention and relief cases, move on from supported housing and move on from temporary accommodation. PRS Lettings Negotiator To provide the necessary support for prospective tenants to enable them to start their tenancy. Educated to degreelevel standard or equivalent or demonstrable suitable experience. Knowledge of legislation and good practice relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the range of housing problems people may experience. Broad knowledge and understanding of the housing and supportneeds of homeless and housing applicants and tenants, including benefits. To have a good and practical knowledge of property standards, health and safety issues, regulations and legislative requirements including local policies and best practice. Experience of negotiation and telephone based sales in a sales / procurement environment. Experience of working in a servicewithin a pressurised and high profile environment within a multi-disciplinary team, providing a quality service. Experience of achieving performance targets and meeting departmental objectives. Experience of providing qualityadvice and information to members of the public and of handling complaints and enquiries. Experience of producing high quality written communications to a corporate standard and preparing and presenting reports. PRS Lettings Negotiator Experience of using different IT systems in order to manage caseloads, monitor delivery of targets and analyse datato drive improved service.

Job Title: PRS Lettings Negotiator Department: Housing Service – Housing Needs Contract Duration: 23/03/2026 – 31/08/2026 Working Hours: 35 Hours per Week Working Pattern: 09:00 – 17:00 Rate: (Inside IR35) Start Date: ASAP Job Overview We are seeking a PRS Lettings Negotiator to support the Housing Needs service by securing private rented accommodation at affordable rent levels to meet housing demand. The role will focus on negotiating directly with landlords to procure properties for individuals experiencing housing difficulties, including homelessness prevention and relief cases, residents moving on from supported housing, and households transitioning from temporary accommodation. The successful candidate will work proactively to expand the supply of suitable private rented homes while ensuring prospective tenants receive the support required to begin and sustain their tenancies. Key Responsibilities • Lead on securing private rented accommodation through direct negotiation with landlords to meet housing needs., • Operate a property sourcing service by generating leads from multiple sources including landlord networks, websites, publications and cold calling., • Build and maintain relationships with landlords, providing information on available services and assisting with property-related administration., • Maintain accurate records of landlord contact details and property information., • Provide guidance to landlords on their responsibilities and how to meet relevant requirements., • Conduct property inspections and produce inspection reports to assess suitability for households in housing need, identify disrepair issues, and highlight potential health and safety hazards., • Work closely with Housing Advisors and Housing Needs colleagues to assess prospective tenants’ suitability for private rented accommodation by reviewing housing history, needs assessments and financial circumstances., • Provide prospective tenants with detailed information about suitable available properties and deliver an effective matching service between tenants and landlords., • Ensure suitable private rented properties are inspected, advertised and let efficiently in line with agreed procedures., • Conduct accompanied property viewings and provide advice to tenants and landlords on the letting process., • Support prospective tenants with Universal Credit or Housing Benefit applications and advise on setting up direct rent payments., • Liaise with internal teams including the Empty Property Officer, Home Improvement Agency and private sector enforcement services to maximise opportunities for landlords., • Promote the private renting scheme at landlord and tenant forums, trade events and meetings with letting professionals., • Contribute to the development of promotional materials to encourage landlord participation., • Use IT systems to maintain accurate customer and management information records., • Respond to enquiries and complaints, drafting responses in line with procedures., • Ensure compliance with financial regulations, particularly those relating to homelessness and fraud prevention., • Undertake administrative duties including correspondence, telephone enquiries and record keeping., • Provide temporary service cover where required and maintain clear handover notes during periods of absence., • Participate in appraisals, performance reviews and service development activities., • Maintain knowledge of relevant legislation, best practice and council policies through ongoing professional development., • Ensure compliance with statutory responsibilities including data protection, health and safety, equality and diversity, and safeguarding of vulnerable adults and children., • Work flexibly across teams and contribute to cross-departmental initiatives when required., • Undertake any other duties necessary to support service delivery.Person SpecificationQualifications, • Educated to degree level or equivalent, or demonstrable relevant experience.Knowledge, • Knowledge of legislation and good practice relating to housing advice, homelessness, housing management and housing allocations., • Broad understanding of the housing and support needs of homeless applicants and tenants, including benefits., • Practical knowledge of property standards, health and safety issues, regulatory requirements and relevant policies.Experience, • Experience of negotiation and telephone-based sales within a sales or procurement environment., • Experience working in a pressurised and high-profile service environment within a multi-disciplinary team., • Experience achieving performance targets and meeting service objectives., • Experience providing advice and information to members of the public and handling enquiries or complaints., • Experience producing written communications and reports to a professional standard., • Experience using IT systems to manage caseloads, monitor targets and analyse service delivery data.

Are you an organised, people-focused professional who thrives in a fast-paced environment? Do you want a rewarding role where no two days are the same and your work truly makes a difference? Our client provides high-quality care that enables people to live independently in their own homes. Our Care Coordinators play a vital role at the heart of our service, ensuring care is delivered safely, smoothly, and with compassion. About the role As a Care Coordinator, you will be the central link between clients, healthcare professionals, and our dedicated care teams. You will oversee the planning, coordination, and ongoing management of care packages, ensuring outstanding service delivery and excellent communication at every stage. This is a varied and impactful role where your organisational skills and people-first approach will directly improve the lives of others! Key Responsibilities • Coordinating and scheduling care packages to ensure seamless service delivery, • Acting as a key point of contact for clients, families, healthcare professionals, and care staff, • Supporting field staff and responding calmly to changes or challenges, • Maintaining accurate records and managing confidential information professionally, • Excellent verbal and written communication skills, • Strong organisational skills with the ability to prioritise in a busy environment, • High attention to detail and a proactive approach to problem solving, • Confidence handling sensitive and confidential information, • A rewarding role where your work makes a genuine difference, • Opportunities for professional growth and career development, • Ongoing training and support to help you succeed If you’re organised, compassionate, and motivated about supporting others, this could be the perfect role for you! Maxim Recruitment Solutions acts as a recruitment agency. Due to the high number of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 5 days please assume that your application has not been successful on this occasion. In line with the GDPR Regulations, we are making you aware that in order to proceed with your application; we may need to contact you via email, telephone and/or text message.

Pertemps Network Group are delighted to be assisting a reputable housing provider for a Housing Solutions Officer to join their Housing Solutions team.This is a frontline statutory role requiring strong technical knowledge of homelessness legislation, excellent decision-making capability, and the ability to manage complex caseloads with minimal supervision. The successful candidate will play a key role in preventing homelessness, assessing statutory duties, and delivering high-quality, legally compliant decisions.Salary: £22-23 PAYELine Management: NoneWorking Pattern: Hybrid (Minimum 3 days office-based)Role OverviewThe Housing Adviser will provide a comprehensive housing advice and homelessness assessment service in accordance with: • Housing Act 1996 (Part VII as amended), • Homelessness Reduction Act 2017, • The Homelessness Code of Guidance, • Relevant case law and statutory guidance You will be responsible for assessing applications, issuing legally robust decisions, and maximising prevention opportunities to reduce reliance on temporary accommodation.Key ResponsibilitiesHousing Advice & Prevention, • Act as a first point of contact for residents seeking housing assistance via face-to-face, telephone, email and written communication., • Conduct comprehensive housing options interviews in a person-centred manner., • Create, implement and review Personal Housing Plans., • Maximise prevention and relief opportunities to sustain existing accommodation or secure suitable alternatives.Statutory Homelessness Decision Making, • Assess and determine homelessness applications under Part VII of the Housing Act 1996 (as amended)., • Conduct detailed investigations, verify documentation and carry out enquiries including home visits where appropriate., • Accept, refuse or discharge duties in line with legislation, guidance and case law., • Issue fully reasoned and legally compliant decision letters within statutory timescales.Case & Caseload Management, • Proactively manage a varied caseload through continuous assessment and review., • Ensure accurate and timely case recording across all relevant systems., • Maintain detailed file notes and ensure statutory notifications are issued correctly.Temporary Accommodation & Affordability, • Undertake affordability assessments., • Recommend placements into temporary accommodation where prevention options have been exhausted, ensuring compliance with statutory duties and financial considerations.Housing Register & Allocations, • Assess applications to join the housing register., • Verify evidence and determine priority in accordance with the allocations scheme.Safeguarding & Risk Management, • Carry out safeguarding and risk assessments for vulnerable applicants., • Escalate concerns in line with child and adult protection procedures.Legal & Review Work, • Assist with statutory reviews under the Housing Act 1996., • Support responses to legal challenges including County Court appeals and Judicial Reviews., • Liaise with Legal Services and attend court where required.Partnership Working, • Work collaboratively with internal departments and external partners., • Refer cases to appropriate agencies and attend case conferences as necessary., • Liaise with Corporate Anti-Fraud services where fraudulent applications are suspected.About YouWe are seeking a driven and technically competent housing professional with:, • Detailed working knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017., • Experience assessing and determining homelessness applications., • Ability to interpret and apply complex legislation and case law., • Experience managing a demanding caseload with minimal supervision., • Strong written skills with the ability to draft legally defensible decision letters., • Confidence in conducting interviews and making evidence-based decisions., • Experience working within a performance-driven environment., • Excellent partnership and stakeholder engagement skills.Core Competencies, • Complex problem-solving: Ability to navigate statutory frameworks and deliver clear, practical solutions., • Critical thinking: Evidence-based decision-making using analytical reasoning., • Creativity: Applying innovative approaches to prevent homelessness and improve outcomes., • People-focused approach: Strong interpersonal capability and collaborative working style., • Emotional intelligence: Managing sensitive conversations with empathy and professionalism., • Judgement & accountability: Making sound decisions in ambiguous or high-pressure situations., • Negotiation: Influencing outcomes with landlords, partners and stakeholders., • Service excellence: Commitment to delivering high standards of customer care., • Cognitive flexibility: Ability to adapt to legislative change and service transformation.Why Apply?This is an excellent opportunity to join a forward-thinking housing provider committed to delivering high-quality statutory housing services and meaningful homelessness prevention outcomes.Apply now for the Housing Solutions role.

Are you an organised, people-focused professional who thrives in a fast-paced environment? Do you want a rewarding role where no two days are the same and your work truly makes a difference? Our client provides high-quality care that enables people to live independently in their own homes. Our Care Coordinators play a vital role at the heart of our service, ensuring care is delivered safely, smoothly, and with compassion. About the role As a Care Coordinator, you will be the central link between clients, healthcare professionals, and our dedicated care teams. You will oversee the planning, coordination, and ongoing management of care packages, ensuring outstanding service delivery and excellent communication at every stage. This is a varied and impactful role where your organisational skills and people-first approach will directly improve the lives of others! Key Responsibilities • Coordinating and scheduling care packages to ensure seamless service delivery, • Acting as a key point of contact for clients, families, healthcare professionals, and care staff, • Supporting field staff and responding calmly to changes or challenges, • Maintaining accurate records and managing confidential information professionally, • Excellent verbal and written communication skills, • Strong organisational skills with the ability to prioritise in a busy environment, • High attention to detail and a proactive approach to problem solving, • Confidence handling sensitive and confidential information, • A rewarding role where your work makes a genuine difference, • Opportunities for professional growth and career development, • Ongoing training and support to help you succeed If you’re organised, compassionate, and motivated about supporting others, this could be the perfect role for you! Maxim Recruitment Solutions acts as a recruitment agency. Due to the high number of applications we receive, we are unable to respond to everyone individually. If you do not hear from us within 5 days please assume that your application has not been successful on this occasion. In line with the GDPR Regulations, we are making you aware that in order to proceed with your application; we may need to contact you via email, telephone and/or text message.

Our client, a fast-growing, technically driven Managed Service Provider (MSP) is looking for a 1st Line Support Engineer to join their expanding team. This is an exciting opportunity to join a company who invest heavily in their technical team and will enable you gain exposure to a wide range of technologies while developing your skills within a collaborative, forward-thinking environment. This role is based at our client’s offices easily accessible to the North London / Hertfordshire areas. As a 1st Line Support Engineer, you’ll be the first point of contact for technical issues across a diverse client base. You’ll work closely with the 2nd and 3rd line teams, ensuring smooth resolution of incidents and providing excellent customer service at all times. Role responsibilities Handling incoming support tickets, telephone, and email queries. Providing remote technical support to clients. Troubleshooting user issues across Windows operating systems, Office 365, and networking environments. Escalating complex issues to the 2nd Line team when required. Assisting with system maintenance, monitoring, and documentation. Candidates will have: • Previous experience in a 1st Line or Service Desk role, within a commercial setting, • Proficient with Windows 10/11 and Microsoft Office 365., • Working knowledge of Intune, Jamf, SharePoint, Teams setup and Azure admin., • Familiar with hosted telephony systems and Windows Server, including GPO, AD, File Servers, and other server roles., • Previous experience with Windows OS (7, 8, and 10) and understanding of basic networking tools, • Excellent communication and problem-solving skills with a customer-first mindset.

Project Leadership. Technical Excellence. Modernisation Expertise. Are you an experienced Project Manager with lift modernisation expertise looking to take ownership of high-value engineering projects within a Private Equity-backed business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of growth and value creation. We are now seeking a skilled and commercially aware Project Manager to lead lift modernisation projects from contract award through to completion, ensuring safety, quality, profitability and customer satisfaction at every stage. This is a high-impact role within a fast-paced SME environment where your technical knowledge and project leadership will directly influence operational performance and client relationships. The Role at a Glance: Project Manager – Lift Modernisation Hybrid – Office and Site Based - ideally 2 hour radius of Dartford £60,000 - £70,000 + Incentive scheme & Car Allowance Plus Extensive Benefits Package Core hours: Onsite 08:00-17:00, with one hour for lunch Note: We will buy you out of any training funded by your current employer. Your Background: Project Management within lift modernisation or major repairs Skills: Technical lift knowledge, stakeholder management, commercial control, CDM awareness Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for accelerated growth. This is an exciting opportunity to play a key role in delivering complex modernisation projects during a significant value-creation phase. Ready for your next adventure? Reporting into the senior operations leadership team, you will take full responsibility for the delivery of lift modernisation projects, ensuring they are completed safely, on time, within budget and to the highest quality standards. You will manage projects from initial handover through planning, procurement, installation and final completion. This includes conducting site surveys, reviewing technical specifications, coordinating engineers and subcontractors, and ensuring compliance with relevant regulations including CDM requirements. You will monitor project progress against programme and budget, manage variations, control costs and protect margin. Maintaining accurate documentation, reporting on project performance and proactively managing risks will be central to your role. Client engagement is key. You will attend site meetings, manage stakeholder expectations, handle escalations professionally and ensure a positive customer experience throughout the project lifecycle. Safety leadership will form a core part of your responsibilities, ensuring adherence to Liftec Express safety policies, conducting site audits and promoting best practice across all project activities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • An experienced Project Manager within the lift industry, with strong exposure to lift modernisation projects, you bring a solid technical understanding of lift systems and installation processes., • You are commercially aware, confident managing budgets, forecasting costs and protecting project margin. Experience working within complex, live environments such as commercial buildings, healthcare or public-sector sites would be advantageous., • Strong organisational and planning skills enable you to manage multiple projects simultaneously while maintaining attention to detail. You are confident coordinating engineers, subcontractors and suppliers, ensuring work is delivered safely and to specification., • Client-facing and solutions-focused, you communicate clearly with stakeholders at all levels and handle challenges with professionalism. Familiarity with CDM Regulations and health & safety compliance within construction or engineering environments is essential. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme - Discretionary, • Car Allowance, • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times – pre-approved only., • Night call: One week in four; standby £50 per weekday night, £125 per weekend night., • Engineer Incentive Scheme - Discretionary, • Radius Pay – detailed in Variable Pay Policy Why Join Liftec Express? • Key role within a respected PE-backed engineering business, • Direct responsibility for high-value lift modernisation projects, • Strong pipeline of technical, complex work, • Collaborative, safety-focused culture If you are an experienced Lift Modernisation Project Manager seeking a high-impact opportunity within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

We have an opportunity for an IT Service Local Delivery Analyst to join our team in Wembley. This is a full time, fixed term role for 12 months which will be primarily office based. The starting salary is £39,000 - £45,000 depending on experience. The Role: As an IT Service Local Delivery Analyst you'll be providing local IT systems support, training and advice to SNG colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications. You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. This role will provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams. What we need from you: As an IT Service Local Delivery Analyst you'll need to have a high level of customer focus and the ability to work collaboratively with colleagues, contractors and partnering agencies. You will need experience of working on an IT Service Desk or in a Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant. A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage. We are looking for: • Experience of troubleshooting and demonstrable problem-solving techniques., • A sound understanding of hardware knowledge, especially with PCs, printers and other standard desktop/peripheral equipment and AV equipment., • Ability to be office based and travel between SNG sites as needed, • Confident and enthusiastic approach in delivering basic user training to ensure end users make the best use of our AV services., • The ability to work as part of a team and the self-motivation to work without direct supervision in remote locations. This role will include travel to our other offices, it is essential that you have a Full Driving Licence and access to your own transport. What we can offer you: As a member of the IT Service Team you'll be part of a friendly, active and dynamic working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include: • 25 days holiday + bank holidays (plus extra days up to 30)• Buy or sell holiday with our flexible benefits package• 3 paid Wellbeing days + 2 paid volunteering days• Generous matched pension (up to 12%) and life cover at 4x salary• Enhanced maternity, adoption, and paternity pay• Options for private medical, dental, and critical illness cover• Wellbeing discounts, gym memberships, and 24/7 virtual GP access About us: At SNG (Sovereign Network Group) we have over 200,000 customers, provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.

Excellent opportunity for a Senior Penetration Tester to join a highly-skilled and growing CREST-certified cybersecurity consultancy committed to excellence, innovation and integrity. The company offers great career progression opportunities, a generous training and development budget, and time to support research projects that allow you to break new ground in testing. You will need to be enthusiastic about continuous development and either have or wish to gain a current CRT qualification. The role is predominantly home based although will include some travel to customer sites and attendance at company meetings as needed. The Role at a Glance: Senior Penetration Tester Home based with visits to client sites and company meetings as required Up to £70,000 to £80,000 Per Annum depending on experience & qualifications Benefits: 23 days holiday plus Bank Holidays and extra days based on service, 6% contributory pension and career progression opportunities. Growth: A structured career development plan and training Hours: 09:00 am to 17:30 pm Monday – Friday Development Opportunity: Career progression and training opportunities available Company: Specialist information and cyber security consultancy and audit services Company Values: We stand for honesty, integrity and fair practice and are committed to delivering value in every client engagement. Our people are creative, pragmatic and passionate about our purpose. Your Skills / Background: 4+ years hands-on penetration testing experience and ideally an existing CRT qualification or the aspiration to gain the qualification. You will also be a tenacious problem solver and good communicator. The Senior Penetration Tester Opportunity: As Senior Penetration Tester, you will support our clients by delivering excellent penetration testing services and cloud security assessments that are ultimately articulated in high quality and valuable reports. In return, you will work in an inspiring environment with a team of highly experienced colleagues working across a diverse range of interesting security and assurance projects. This role also includes excellent progression opportunities as we always match enthusiasm and skill with training, opportunity and structured development plans, and support/sponsorship to attain future qualifications. Key Responsibilities: • Delivering high quality infrastructure, applications (including APIs and mobile apps), wireless, segmentation and breakout penetration tests, along with cloud security assessments, • Working with client teams to research potential vulnerabilities and then plan accordingly, • Working with clients to research and identify new and emerging attack vectors, • Conducting vulnerability assessment scanning and unauthorised host discovery exercises, • Analysing findings and translating them into actionable recommendations, • Delivering high-quality technical reports, outlining technical and business risk, • Providing support to clients during on-going incidents, • Creating and developing tooling, knowledge/threat libraries, methodologies and policies that ensure high quality and informed testing assessments are undertaken, • Creating and developing internal documentation to ensure our reporting is meaningful, • Authoring appropriate thought leadership papers, articles, online posts, and marketing materials About You: • A tenacious tester with 4+ years' demonstrable hands-on penetration testing experience, • Have mastered a variety of security testing tools, • Current and relevant technical understanding of technologies, security threats and trends, • Familiar with relevant bodies and security standards, • Strong demonstrated ability to take vulnerabilities and articulate the actual business risk along with good reporting writing and client presentation skills, • Current CRT, OSCP and/or CTM / CTL qualification would be advantageous, but we are also considering applications from candidates with relevant work experience who would be ready and keen to obtain these qualifications in the near future (with relevant company sponsorship), • The desire to gain new skills, continuous learning and development, attend training courses and obtain future qualifications / accreditations, • Strong verbal and written communication skills including report writing, • Eligible to work in the UK and obtain Government clearance (ILR is required as a minimum, but we are unfortunately not able to offer sponsorship) About Us: We are a specialist information and cybersecurity consultancy and expert at understanding information security risks, creating appropriate security destinations and protecting clients from a range of security threats. We hold a CREST certification and offer certification services for PCI-DSS and Cyber Essentials /Essentials Plus. Our clients span telecommunications, Government infrastructure, and digital currencies - covering essential services and critical payment infrastructure. Services include: • Security consulting across the area of security governance, risk, compliance and standards alignment, • Penetration testing, • Security architecture for cloud and infrastructure, • Detection and response, • Fractional heads and virtual support, • NCSC Assurance service provider for Cyber Essentials and a Certifying Body, • Security auditing across varying standards such as ISO27001, NIST, PCI DSS and Cyber E Essentials, • Training and awareness Interested? Apply here for a fast-track path to our Hiring Manager Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Are you looking for a company that will encourage you to grow and improve? About the company A rapidly growing Managed Service Provider is seeking an experienced 1st/2nd line support engineer to join their IT team. The ideal candidate will have some experience within an MSP, they would be eager to learn and up-skill themselves via courses/ exams as well as be confident enough to take the initiative , Responsibilities • 1-2 years of User Desktop Support experience - i.e. solid desktop support skills., • Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues., • Microsoft Office - resolving customer issues on all versions., • Server administration (e.g. Active Directory, group policy, logon problems including remote logon issues)., • Microsoft 365 Administration (Exchange, SharePoint, OneDrive) - e.g. mailbox limits, mailbox sharing, file and folder permissions., • Smartphone email support (e.g. mailbox setup and synchronisation issues)., • A self-managing individual with attention to detail and documentation, aware of how to interact differently and prioritise depending on level of seniority of the end user., • At least 1- 2 year exp in support role, • Previous exp in MSP, • Performance-related salary increases (biannual within first 2 years, annual thereafter) and annual bonus., • Bi-annual performance review with management to focus career progression., • Pension., • Remuneration of all work expenses., • Microsoft training plan - study material, study leave and exam costs provided. Bonus of £500 for every exam passed towards certification., • Regular opportunities for overtime., • Long service increases in holiday allocation - 1 day extra 1 holiday per 1 year of service.

Our client, a global Professional Services firm, are looking for Junior Helpdesk Analysts to join their Operations and Service Support Team. The successful candidates will provide the primary, day-to-day interface to services through the Intelligent Service Desk and be responsible for logging, triaging, and assigning technical incidents before managing their flow through to resolution. The Analysts will also play an active role in proactive management of incidents – removing blockers, ensuring both client and internal stakeholder are well represented and receiving the best level of service. Candidates need to be SC cleared (Our client will do this if you do not hold a SC certificate). Therefore, candidates applying for this role MUST have a minimum of five years’ UK residency. Tell me more • Location: Work from home, • Salary: £24,000 per annum (increasing to £24,800 from April 2026), • Working Hours: Standard office hours, • Start Date: ASAP, • Contract: Fixed-term contract with a strong likelihood of becoming permanent Responsibilities • Accountable for the logging of incidents with any of the technology solutions. Incidents may be presented via web portal (ServiceNow), email or telephone., • Accountable for assignment of incident tickets to the most appropriate resolution resource based on several factors including availability, incident severity and service level agreement., • Accountable for the rapid assessment of the severity of an incident based on the information available and severity criteria., • Handling simple admin requests such as new user setup and password setup., • Accountable for data gathering, collation and report generation across incident management and other service activities., • Contributing to the development, evolution and embedding of the operating model and the processes within it, assuring that they comply with related standards and principles and are fit for operational purposes. Essential Skills and Experience required • Some previous experience within a helpdesk, call centre, customer service role, • Outstanding and confident communication skills, • Some IT/Tech knowledge/interest would be an advantage, although not essential for the role, • Attention to detail and organised., • Problem solving and troubleshooting skills., • This is a trainee position, and all training will be provided., • Candidates must have or be able to get SC clearance. This requires a minimum of five years’ UK residency

We are currently seeking an Area Sales Manager who will be responsible for selling the company’s product range into an established customer base of Electrical, Engineering, Generator OEM, Wind Farms and Oil & Gas industries. You will actively work to increase this customer base by opening new accounts. You must be self-driven, customer focused and business knowledgeable with a good telephone manner and can work under pressure. The ideal candidate will have experience within the Construction/electronics sector You will work closely with the Regional Manager to agree target customers and ensure service levels are being met by the internal team. This role will include building, expanding and maintaining a relationship with a multitude of different customers, dealing with incoming enquiries and orders, maximising sales and business opportunities, following the sales process, and liaising with other company departments and maintaining the highest level of customer care. The Ideal candidate will have good time management and planning skills ensuring that your time is used to its maximum to generate sales, must be competitive, professional and with an outgoing nature. They would need to use their skills, knowledge and strong communication skills to manage company accounts and speak to a wide range of customers. Cable/Electrical experience would be advantageous but is not essential. Excellent Sales, negotiations and interpersonal skills essential. Electric Company Car Included. Benefits: • Company car, • Company events, • Company pension, • Free parking, • Sales: 1 year (required)

Property Manager - Residential Lettings & ManagementLocation: WimbledonContract Type: PermanentOffice Based RoleSalary: £40,000 Our client is a well-established property practice offering comprehensive lettings, sales and management services across the region. They're looking for a Property Manager to join their team in Wimbledon. If you have block management experience and want to develop a career in residential lettings, this role offers the perfect blend of administrative support and property management responsibility.Position Overview This is a key administrative and property management role supporting the Directors and day-to-day lettings operations. You'll manage client enquiries, maintain accurate databases, handle tenant maintenance issues, and gradually take on increased lettings responsibility as your skills develop. Your work directly impacts client satisfaction and the smooth running of lettings and sales operations, making you essential to the practice's success.Responsibilities • Answer incoming calls, direct enquiries appropriately and take accurate messages, • Greet clients and visitors professionally, offering property information and assistance, • Manage Directors' diaries, scheduling appointments and property viewings, • Organise office filing systems, archiving and document management, • Type correspondence including letters, sales and lettings documentation, • Provide full administrative support to the Directors, • Monitor, order and maintain office supplies and equipment servicing, • Process office invoices and manage office-related administration, • Update and maintain lettings and sales databases accurately, • Liaise with contractors and provide property access when required, • Log and follow up tenant maintenance issues and repairs, • Undertake occasional property viewings and provide access for tenants and purchasers, • Support sales and property management administration, filing and record keeping, • Conduct Anti-Money Laundering (AML) and Client Due Diligence checks in line with regulations, • Gain knowledge of lettings procedures and assist with progressing tenancies under supervisionRequirements, • Block management experience or previous estate agency, lettings or property environment experience, • Intermediate working knowledge of Microsoft Office (Word, Excel, Outlook), • Valid UK driving licence, • Excellent organisational and time management skills, • Ability to work to tight deadlines and manage multiple tasks simultaneously, • Strong written and verbal communication skills, • Confident and professional telephone manner, • Problem-solving ability and proactive approach to work, • High standard of customer service and interpersonal skills, • Ability to work independently and as part of a small team, • Genuine interest in developing a career in residential lettingsBenefits:, • Mentoring and guidance from experienced property management professionals, • Team days out, • Company pension scheme, • 25 days holiday, • Opportunity to develop expertise across residential sales, lettings and complianceHow to Apply If you're looking to advance your career in residential lettings and have the skills and experience to succeed in this role, please send your application to Include your CV, a cover letter outlining your relevant experience, and any supporting documents. Please specify the job title in your email subject line. We review applications on a rolling basis, so we encourage you to apply as soon as possible.

Training Operations Coordinator Location: Hybrid working: 4 days in our Chiswick office and 1 day from home Salary: £32,000 - £35,000 Join The Coaching Academy as a Training Operations Coordinator The Coaching Academy is the UK’s leading coach training provider, with over 100,000 people trained worldwide over the past 26 years. Founded in 1999 as the first UK-based coaching school, we have built a strong reputation for delivering world-class coach training and personal development programmes. We are a forward-thinking, fast-paced organisation led by an inspirational leadership team. Our culture is collaborative, supportive and people-focused. Everyone is encouraged to contribute ideas, take ownership of their work and develop their skills and career. You will be based in our modern Chiswick offices, just moments from the vibrant high street, working as part of a friendly and collaborative team. About the Role We are seeking a highly organised and detail-oriented Training Operations Coordinator to take operational ownership of our training programmes and course delivery. We deliver structured online training programmes, with some in-person sessions, and this role is focused on ensuring every training programme is set up accurately, delivered efficiently and supported with excellent communication and service. You will work closely with trainers, students and internal teams, building positive working relationships and providing a responsive, friendly and solutions-focused service. This role requires someone who enjoys structured, desk-based work, thrives on organisation and takes pride in creating smooth experiences for stakeholders and customers through strong processes and attention to detail. The position sits at the heart of our training operations, combining careful planning, strong coordination and consistent operational control with a warm, professional approach to stakeholder support. Key Responsibilities • Setting up all our online training events and workshops using our internal systems, • Sending joining instructions and course communications to students, • Coordinating schedules with trainers and the wider team, • Build strong, professional relationships with trainers and maintain clear, proactive communication, • Provide responsive, friendly and solution-focused customer service, • Supporting the smooth day-to-day delivery of our training programmes, • Managing student and delegate enquiries via email and telephone, • Maintaining accurate student and course records, • Providing administrative support to ensure a professional experience for prospects, students and our graduates We are looking for someone who has: • Experience working in a process-driven administrative, coordination or operations role, • Strong customer service experience, providing professional and friendly support to internal and external stakeholders, • Experience using Zoom or similar platform for scheduling and managing volume events/meetings, • Experience building trusted working relationships with trainers, colleagues or clients, • Strong systems experience, comfortable working across CRM platforms, scheduling tools or databases, • Experience managing detailed processes with a high level of accuracy, • Experience producing reports and using data to improve service delivery This role will suit someone who is: • Process-driven and detail-focused, • Highly organised and comfortable managing multiple concurrent programmes, • Warm, professional and relationship-oriented, • Proactive and solutions-focused, • Calm under pressure and deadline-driven, • Confident working with systems and structured workflows, • Comfortable working independently while contributing positively to a small team, • Salary: £32-35k, • Full-time: 37.5 hours, Monday to Friday 9.00am to 5.30pm, • Hybrid working: 4 days in our Chiswick office and 1 day from home, • Holiday: 20 days holiday plus public holidays, • Company pension scheme, • Employee Assistance Programme To Apply If you feel you are a suitable candidate and would like to work for The Coaching Academy, please don’t hesitate to apply.

Salary: London - £30,784 per annum (£14.80 per hour) National - £27,976 per annum (£13.45 per hour) Hours: 40 hours per week Contract Type: 2-year apprenticeship / Fixed Term Contract Location: South London, East of England, North London, Sussex and South England We have 5 available positions, 1 in each of the following areas: • South London - Merton, • East - Peterborough, Huntingdon, Cambridge, • North London - Newham, Tower Hamlets, Hackney, • Sussex - Haywards Heath Clarion Housing are offering you the opportunity to gain knowledge and skills working alongside an experienced trade mentor, designed to provide high-quality training and hands-on experience. If you're interested in developing a broad range of fundamental trade skills then this could be your chance to join our team working for the UKs largest Housing association. This level 2 apprenticeship includes skills in carpentry, joinery, plumbing, plastering, brick and block work, external works and associated finishing trades including tiling, painting, and decorating. Starting in August 2026 you'll gain experience in repairs and maintenance, deliver services to our residents' homes and comply with all Health, Safety and Environmental standards. You'll ensure that the service delivered exceeds customer needs, requirements and expectations by working with your mentor and colleagues to develop a culture which continually improves the customer experience. With good communication and people skills you'll promote teamwork and develop excellent working relationships with all members of staff across the Clarion Housing Group, and all other key stakeholders, both internal and external. Experience in interacting with mobile IT devices, such as smart phones or tablets and a passion to provide excellent customer service is essential. If you have a can-do attitude, are committed to learning and ensuring that repair and maintenance services continually improve then we want to hear from you. Please review the full role profile on our website before applying. The eligibility criteria for an Apprenticeship and the Property Maintenance Operative Level 2 Apprenticeships standard can be viewed on our website. Please note this multi-trade apprenticeship is delivered as block release. That means that if you are successful in securing this apprenticeship then you will need to stay away from home (in a hotel) for one week, every 5/6 weeks, with all expenses covered. This is so you can attend a learning centre in Derby. (Information is below) Closing Date: Monday 23rd March 2026 at midnight. You may receive a follow up call regarding your application prior to this date. All applications will go through an initial shortlisting stage, where CVs and answer provided within the application form will be reviewed. Candidates who are successful at this stage will be contacted and invited to take part in a telephone interview as part of the pre-screening process. Following this, shortlisted candidates will be asked to attend an unpaid one-day work placement, along with a final interview. These are scheduled to take place between April and May 2026. (If the proposed date is not suitable, your interviewer will work with you to arrange an alternative where possible.) If you are successful, you will receive a follow up call to advise. If you are unsuccessful, you will receive an email from recruitment. Training & Accommodation Successful candidates will be required to attend one-week block releases at our partnered training provider in Derby. All travel and accommodation expenses will be covered in advance. • Candidates aged 18 and over: Accommodation will be arranged in a hotel, in partnership with the training provider., • Candidates under 18: Residential accommodation will be provided by the training provider, with all residentials undergoing strict DBS checks to ensure learner safety. Families will also have the opportunity to meet the residential team to ensure candidates feel comfortable and supported., • Meals included: Breakfast and dinner will be provided for all apprentices, • Schedule: A block planner outlining the required training provider attendance dates will be shared in advance. Programme Commitment This apprenticeship has been specifically designed in partnership with the training provider to ensure a high-quality learning experience, allowing apprentices to develop their skills and share best practices as a cohort. As this is a 24-month apprenticeship, it is important that applicants fully understand and are comfortable with the commitment required before applying. If you have any questions or require further information, please contact us at . This post is subject to Basic Criminal Record Check Clearance. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. You must have been resident in the UK for a minimum of three years to meet apprenticeship funding eligibility requirements.

Centre Manager - Victoria - up to £45,000 Per AnnumJoin a leading name in flexible workspaces, where people are at the heart of everything they do. This award-winning serviced office provider is passionate about creating high-quality, cost-effective work environments for businesses of all sizes. They're equally committed to investing in their teams, offering ongoing development, support, and the chance to grow within a dynamic, fast-paced business. They are now seeking a charismatic Centre Manager to assist in providing outstanding service.You will be the first point of contact for all existing clients, new clients, and internal stakeholders, but more than that you're a crucial part of the centre team. That means you'll be involved in all the centre support activities helping provide award winning service. If you can juggle tasks with a smile on your face and deliver great customer service, then this role is for you. There is training available every year to help you grow in your role in order for you to progress further when opportunities become available. Key Responsibilities: • To oversee the day-to-day running of the business centre covering all aspects, • Manage the centre team and ensure the 'Service Success Chain' is being adhered to at all times, • To ensure that all meeting rooms including management office and vacant offices are tidy, safe and welcoming to all clientele/visitors, • Deliver viewings to potential clients and be involved in finalising agreements, • Work closely with the Sales team in relation to new clients, • Maintain reports and invoicing relating to centre occupancy and any other ad-hoc reports, • To lead and support an administrative team, • To carry out administrative and clerical duties for clients as required, • To process catering orders and meeting room requests made by clients, • To deal with customer requests in a prompt and timely manner, • To liaise with relevant staff to ensure that all client queries are responded to within procedural deadlines, • To book various chargeable services for clients such as couriers and taxis, • To issue and ensure receipt of swipe cards, keys, furniture etc. to clients when required, • To create and issue welcome packs for new clients, • 1 year plus customer facing work - Essential, • Excellent telephone and face-to-face communication skills - Essential, • Excellent hospitality skills - Essential, • 1 year experience in similar supervisory role - Desirable, • Experience of working with minimum supervision - Desirable, • Switchboard Operational skills - Desirable, • To understand the principles of Health and Safety and Security procedures, • To complete audits of vacant offices and produce inventories on office spaces, • Communicate maintenance requests to the appropriate stakeholders, • To support our Service Success Chain, • Paid day off for your birthday, • Can carry your leave or buy and sell your leave, • Multiple health care schemes (from dental, life insurance and eye care!), • Onsite gym, • Social events paid by the company Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

An opportunity has arisen for a Branch Manager to join a well-established company delivering expert garage door installation, repair, and maintenance for homes and businesses.. As a Branch Manager, you will be responsible for overseeing day-to-day branch operations and supporting a small team while ensuring smooth customer service and efficient scheduling of installations. This role offers a salary range of £36,000 - £38,000 plus bonuses and benefits. Ideally have managerial experience but candidates with supervisory experience will also be considered. You will be responsible for: • Handling sales enquiries and assisting with orders of garage doors and related products, • Managing a small team, providing guidance and support, • Responding to emails and telephone calls from customers, colleagues, and suppliers, • Meeting customers in person to support sales and installations, • Checking deliveries against orders to ensure accuracy, • Previously worked as a Branch Manager, Branch Operations Manager, Assistant Branch Manager, Store Manager, Trade Counter Manager, Branch Supervisor, Branch Operations supervisor, Trade Counter Supervisor, Retail Manager, Shop Manager, Centre Manager, Sales and Installation Manager or in a similar role., • Background working within the garage door, construction, builders’ merchant, or home improvement sectors., • Have experience in sales and administration., • Strong leadership skills and ability to manage a team effectively, • Clear written and verbal communication, • Monday - Friday: 7:30am - 5:00pm, • Competitive salary, • Performance-related bonuses, • Company car and mobile phone, • Generous holiday allowance, • Pension contributions, • Comprehensive training Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Building Caretaker (Permanent, Full-Time, ASAP Start) Salary: £30,000Location: SE LondonHours: Monday–Friday, 9:00am–5:30pm About the Company One of our clients a fast-growing residential asset management organisation is seeking a dedicated Building Caretaker to join its expanding London-based team. The role sits within the Estates Management department, who ensure the successful operation, maintenance, and optimisation of residential buildings. The team focuses on delivering high-quality property standards, managing refurbishment projects, and ensuring compliance across all assets. The Role The Building Caretaker will work on-site at a residential asset in SE London. Reporting to the Senior Asset Manager and working closely with an Estate Manager, you will take responsibility for ensuring the property is safe, clean, secure, and well maintained. You will serve as a key point of contact for residents and contractors, acting as the face of the company on site. Key Responsibilities Block & Apartment Management • Clean and maintain communal areas, including waste facilities, ensuring high presentation standards., • Perform daily inspections and report repairs or defects in communal spaces and apartments., • Manage refuse areas, ensuring proper waste disposal and preventing pest issues., • Maintain security of the building, preventing trespassing and identifying risks., • Record tenant breaches of tenancy rules and report to management., • Maintain accurate key logs and ensure proper sign-in/out procedures., • Complete monthly inspections of vacant properties and report required repairs., • Carry out minor maintenance tasks including tightening fixtures, replacing bulbs, installing appliances, decorating, and unblocking sinks or baths., • Perform weekly compliance checks (e.g., emergency lighting, fire alarms, AOV systems)., • Conduct regular inspections to ensure fire exits and walkways remain unobstructed., • Carry out preventative maintenance such as weekly flushing of void units for Legionella control., • Proven maintenance experience in social housing or a similar residential caretaking/handyperson role., • Understanding of Health & Safety requirements within accommodation settings., • Awareness of safeguarding and ability to report concerns appropriately., • Ability to solve problems, suggest improvements, and maintain effective relationships with service providers., • Strong customer service and telephone communication skills., • Professional, tactful approach when dealing with residents., • Ability to collaborate with colleagues and contractors., • IT literacy and ability to use different digital platforms., • Organised, diligent, dependable, and flexible., • Competitive salary with discretionary bonus, • 25 days annual leave plus bank/public holidays, • Company pension scheme (salary sacrifice), • Private medical insurance

Care Home Administrator We have an opportunity for a well organised, dynamic Administrator to join our friendly team at Sherrell Care Home in Chigwell, Essex. Your dedication, reliability and support will make a difference to the smooth running of the home every day. Excelcare is a family-owned care home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. Outstanding care is central to everything we do. By joining us you will become one of the ‘family’ and in return for your dedication and hard work you can expect: Salary - £30,490.00 Monday – Friday, 8am-5pm. Hours - 45 hours per week (minus 1 hour lunch) About the role: • To implement and maintain effective administration systems., • To provide administrative support including Petty Cash, Banking, Invoices and Ordering., • Processing Timesheets to ensure that team members are paid correctly and in a timely manner., • Supporting at meetings, taking minutes and notes as required., • Assist the Home Manager in daily, weekly reporting as required for the Senior Management Team and other stakeholders., • Assisting the Home Manager to ensure that people moving into the care home have a timely, empathic, and welcoming admission., • Supporting with discharge reporting and documentation when people leave the home., • Answering the telephone and welcoming visitors, • To support with the administration of recruitment, training, and supervision for team members., • Record and report staff absence/sickness., • To maintain and implement the organisations administrative policies and procedures., • To attend team meetings and training for self-development as required for the role., • Intermediate IT skills including the use of Word, Excel, and Outlook, • Experience of Minute Taking would be beneficial., • Excellent customer facing skills., • Experience working in a varied, fast-paced environment., • Accurate and concise verbal and written skills, • Eligibility to work in the UK. · 28 Days holiday including Bank holidays. · DBS Certificate paid by Excelcare* · Refer a Friend Scheme rewarding £500 for every person you refer* · Contributory Pension Scheme · Annual Salary Review · Long service awards · Team Appreciation Week · Comprehensive Induction Programme · Employee of the Month and the Excelcare Awards – Recognition of our committed teams for outstanding contribution *Terms and Conditions apply If you are interested in the position, please apply online today – we look forward to hearing from you.

To provide telephone support to both customers and internal staff• Sending update information to customers. Previous experience in customer service, ideally with an interest in Gaming• Flexible and innovative approach to problem-solving, finding and offering solutions to machine. Self-motivated

Employer description: The Royal College of Physicians (RCP) is a professional membership body for hospital doctors, with over 40,000 members in the UK and internationally. Founded in 1518, we work to improve patient care and reduce illness through education, influence and collaboration. We are committed to creating an inclusive, supportive workplace where our values – taking care, learning and being collaborative – guide everything we do. About the role: You will join our IT Services team and provide first-line support to colleagues across the organisation. This is an excellent opportunity to gain hands-on experience while working towards a recognised apprenticeship qualification. Responsibilities: • Providing initial triage of service requests and identifying the appropriate IT resources, • Logging, monitoring and tracking incidents through the call management system, • Providing first-line resolution for hardware, software and application issues, • Escalating incidents and service requests in line with service level agreements, • Keeping users informed of progress and ensuring excellent customer service, • Supporting desktop hardware, operating systems and business applications, • Assisting with desktop asset management, • Contributing to service improvement by analysing call trends and identifying recurring issues, • Adhering to IT policies, information security standards and health and safety requirements Desirable skills: • Good communication skills (verbal and written), • Strong customer service skills, • Basic understanding of Microsoft Windows, • Awareness of Microsoft 365 applications, • Problem-solving ability, • Organisational skills and attention to detail, • Basic understanding of computer hardware components, • Interest in IT systems and emerging technologies, • Positive, “can-do” attitude, • Enthusiastic and keen to learn, • Self-motivated and proactive, • Team player, • Reliable and responsible, • Curious and innovative mindset, • Committed to continuous professional development, • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 35 hours a week. Standard working hours are on a rota to cover between 8am and 6pm, Monday to Friday. Benefits: • Staff discounts on cinema tickets and high street brands, • Professional development and training opportunities, • Cycle to work and corporate eye care schemes, • Life assurance and occupational health support, • Employee assistance programme providing 24/7 support This apprenticeship provides a strong foundation for a long-term career in IT. On successful completion, there may be opportunities to apply for permanent roles within the IT Services team, subject to performance and organisational needs. Potential career pathways include: • Desktop Support Analyst, • IT Support Technician, • Application Support Analyst About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Onsite IT Support Engineer / 2nd Line Desktop Support Technician A fantastic opportunity for a skilled IT Support professional with strong Microsoft 365, Azure and endpoint management experience to join a fast-growing managed services environment delivering high-quality technical support and cloud computing solutions. If you’ve also worked in the following roles, we’d also like to hear from you: 2nd Line Support Engineer, Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: £32,000 per annum + up to £4,000 Bonus + Benefits (see below) LOCATION:Fully Onsite at London client sites (zones 1-6) JOB TYPE: Full-Time, Permanent ONLINE TEST: To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Support Engineer / 2nd Line Desktop Support Technician to join a dynamic managed services environment supporting London-based clients. As an Onsite IT Support Engineer / 2nd Line Desktop Support Technician you will act as a key escalation point, resolving complex IT support issues across Microsoft Windows, Microsoft 365, Azure cloud services and endpoint management platforms. The Onsite IT Support Engineer / 2nd Line Desktop Support Technician will deliver outstanding customer service, manage incidents and service requests in line with ITIL processes, and mentor junior team members while ensuring SLAs and security standards are consistently achieved. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Onsite IT Support Engineer / 2nd Line Desktop Support Technician include: • Second Line Technical Support: Log, classify and resolve incidents and service requests via telephone, email and live chat, • Incident Escalation: Investigate complex desktop support and end-user computing issues escalated from 1st Line, • Microsoft Environment Support: Troubleshoot Windows 10/11, Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint), Entra ID, Active Directory, Intune and Autopilot, • Cloud & Infrastructure Support: Assist with Azure administration, DNS, DHCP and infrastructure monitoring toolsets, • New Starter Provisioning: Support onboarding processes and configure user accounts, devices and access, • Vendor Liaison: Escalate application issues to third-party software vendors where required, • SLA Management: Manage P1 incidents and priority tickets in line with agreed service level agreements, • Call Queue Ownership: Maintain accurate ticket documentation and provide regular client updates, • VIP Support: Deliver high-priority assistance to senior stakeholders, • Team Development: Mentor and support 1st Line engineers to enhance technical capability, • Field Support Cover: Provide onsite support cover when required CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience in a 2nd Line IT Support, Service Desk Analyst or Technical Support Engineer role, • Proven experience of troubleshooting Microsoft Windows 10/11 and Microsoft 365 applications, • Experience with Entra ID, Active Directory, Intune and Autopilot administration, • Experience with DNS and DHCP configuration and troubleshooting, • Experience working within an ITIL framework, including Incident Management and Service Request Fulfilment, • Proven experience of working to SLAs within a structured service desk environment, • Excellent communication and customer service skills with clear written and spoken English, • Ability to prioritise workload, manage competing demands and maintain high-quality ticket documentation, • Proactive, solutions-focused approach with strong problem-solving skills, • Experience within a Managed Service Provider (MSP) environment, • ITI v3 or v4 Foundation certification, • Experience supporting Apple Mac devices, • Knowledge of cyber security best practice and security incident processes, • Experience in an ISO27001 aligned environment, • Experience with Windows Server administration and networking / WiFi troubleshooting BENEFITS • Performance based bonus (up to £4,000), • Industry renowned training and certifications (sponsored), • Personal development time with access to Pluralsight training platform, • Discretionary company sick pay, • 23 days’ holiday plus Bank Holidays, increasing with length of service, • Day off on your birthday APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14470 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Watford, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

We are part of a leading international group of fertility specialists, including CREATE Fertility and IVI London, providing world-class reproductive healthcare across the UK. Our clinics are at the forefront of innovation, offering Natural and Mild IVF meaning, gentler, safer approaches that use little to no fertility medication alongside a full range of advanced treatments, including IVF, IUI, ICSI and fertility preservation. Together, we are committed to evidence-based treatments, cutting-edge technology and personalised, patient-focused care helping to give every patient the best possible chance of success. ROLE PURPOSE Reporting into the Clinic Manager you will use your experience and skills in administration of facilities for the benefit of the organisation whilst improving your knowledge and experience. Bringing strong procurement, negotiation and interpersonal skills to support Create’s daily operations. Duties and Objectives • Greeting and looking after the needs of Patients attending Create and abc treatments ensuring visitors have an excellent experience of the clinic., • Responsible for administrative tasks that ensure the smooth running of the clinic, • Communication and courtesy calls via phone/email with patients during their patient journey, • Managing telephone and email enquiries, • Resolving patients’ financial queries and processing payments., • Taking and managing client bookings, dealing with confidential information, • Supporting the doctors and clinical team on projects, • Processing sales invoices, • Setting up new patient accounts, • Producing letters to GPs involving medical terminology., • Reporting around treatment numbers, billing and reconciliations, • Ensuring orders are placed and received in a timely manner., • Booking taxis and couriers Qualifications, Experience / Personal Specification • Attention to detail, • Strong computer and processing skills, • Strong organisational skills, • Able to work well individually and as part of a team, • Well organised with a methodical approach to work, • Able to work to deadlines, • Ability to be sympathetic and empathetic., • The post holder must maintain the confidentiality of information about patients, clients, staff WORKING PATTERNS This is a full-time, permanent position. The role will be based our St Paul’s, London clinic. EDUCATION AND EXPERIENCE • Customer service and sales experience, preferably within the healthcare sector, • Strong ability to prioritise and manage competing demands in a fast paced environment, • Verifiable record of the management and delivery of operational, financial, and quality KPI, • Competence in working both independently and as part of a wider team Employment is subject to status to work in the UK and 2 satisfactory references and a clean DBS. CREATE Fertility is an Equal Opportunities Employer BENEFITS: Our benefits package includes: • 25 days holiday plus a day off on your birthday, • Increasing annual leave for every full year worked up to 30 days (includes birthday), • Perkbox (employee platform – discounts in shops, cinemas etc.), • Pension Scheme, • Cycle to work Scheme, • Private healthcare, • Life insurance (4 times your salary), • Season ticket loan, • Discounted IVF treatment (after 2 years’ service) WE KINDLY REQUEST NO AGENCY INVOLVEMENT

About The Role Role Overview: The role of the Project Coordinator is to assist the project managers and teams by monitoring and implementing the framework for them to operate within. This role also includes managing and Coordinating smaller projects, where it is not viable / economical to assign dedicated Project Managers The project Coordinator role will also include supporting Project Managers where necessary with Admin, client communication, such as email and telephone calls The Project Coordinator must be competent enough to co-ordinate project resources such as people, information, rooms and equipment both solely and as a support mechanism to the Project Managers Responsibilities: • Maintain and support clients and their needs, • Assisting in ensuring that projects are run in compliance with the Organisation’s requirements, • Providing guidance and feedback to project teams, • Providing a general 'readily available’ interface between Client and the Business, • Managing and monitoring individual & collaborative work loads, • Maintaining and integrating project plans, • Tracking & reporting overall progress, • Administering the project budget and tracking project costs, • Planning & scheduling resources for a group of projects, • Monitoring resource utilisation, • Performing quality reviews, • Establishing and maintaining the project documentation library., • Excellent organisational skills, • Excellent customer service skills with a friendly and helpful approach, • Administration skills including typing and reporting using Office applications, • The ability to deliver under pressure with minimum supervision, • To communicate effectively with people at all levels, • Good oral and written communication skills with strong eye for detail, • A positive and enthusiastic approach to delivering the role, • Experience of meeting targets and deadlines and working under pressure, • Problem Solving, • Able to work well within a team proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equal Opportunities: proAV are an equal opportunities employer, committed to promoting diversity and inclusion in the workplace and for job applicants, and are encouraged regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and that we understand, recognise, respect and value differences so that all decisions are based upon merit. The principals of non-discrimination and equality of opportunity, diversity and inclusion also apply to the way in which we treat visitors, clients, customers, suppliers, and workers.

Anya Hindmarch founded her business in London in 1987 and it has since grown into a global brand. Today, it is as known for its luxury, organisation-obsessed accessories as it is for its groundbreaking work in sustainability and its playful experiential retail concepts. Creativity, modern craftsmanship and personalisation sit at the heart of everything Anya Hindmarch does. The Village on Pont Street in London’s Chelsea opened in 2021 as a community of neighbouring stores and a cafe. In 2008 The Bespoke Store was launched as Anya’s first store on Pont Street and now sits at the heart of The Village. Customers can have drawings or messages in their own handwriting embossed by in-store craftsmen on unique bespoke products. From adding initials to a weekend bag to an embroidered monogram on a clutch, countless pieces can be personalised. All of this is part of an ongoing commitment to reconnect the craftsman and the customer: each bespoke piece is – as Anya says – about ‘having your name on something, rather than mine’. Responsibilities • Working as part of a team to achieve store sales targets, • Gaining customers trust in helping them produce precious, personal pieces, • Providing excellent customer service in store and with customer follow up by email and telephone, • Managing customer orders from start to finish, including filling out templates with the customer, scanning orders and making sure these are completed by the embosser in good time., • Maintaining the highest standards on the shop floor About You • Excellent administration skills and regard for retail procedures – being organised is key, • A natural communicator with a flair for building relationships, • A creative approach to selling, • Ability to lead the creative process and pay attention to detail, • Passionate about delivering exceptional customer service, • A team player who is ready to go the extra mile, • Able to work flexibly, including weekends Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know.

Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020. Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia. We are looking for a Senior Sales Assistant to support our flagship stores performance and profitability, with a focus on providing excellent customer service. Key Duties and Responsibilities • Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners, • Ensuring high levels of customers satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations, • Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer, • Be knowledgeable about all Globe-Trotter products, • Ensure store layouts are reflective of customer traffic flow to maximise sales, customer satisfaction, store presentation/appearance, image and ergonomics for customers, • Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises, • Liase with customers through email, webchat and telephone., • Provide cover for the store manager in their absence., • Support the Store Manager in assessing and improving individual performance and in identifying and developing talents., • Be confident to make decisions with customer issues and deal with complaints effectively to maintain the brands reputation., • Assist in the daily management of key holding responsibilities, • Lead by example and be a role model for the team. Requirements of the role • A strong understanding of Luxury retail and sales experience is essential., • Previous experience in a supervisory or senior sales role, with experience of supporting a team., • Excellent communication and relationship building skills, with the ability to adapt to your audience., • Be resilient with the ability to keep calm under pressure., • Experience in sales generation and managing the achievement of sales results., • Flexibility to work non-traditional hours, including days, evenings, weekends and holidays., • Knowledge of additional languages would be advantageous.

Sales Professionals/Self-employed Sales/Design Consultants OTE £50,000 - £100,000 p.a. London (Next Courses March & April 2026) Sharps Fitted Furniture, the UK’s No1 Fitted Furniture Company are looking for self-employed sales professionals to join its busy sales team across the E/EC/N/NW/SW/SE/W/WC postcode areas working within customer homes, designing and selling the bedrooms and Home Collections of their dreams. Design skills including CAD are advantageous however not essential as full training is provided but previous customer facing sales experience/communication skills would be beneficial. We offer: • Strong brand awareness with high levels of sales generated through customer recommendations., • Excellent earning opportunity and flexible full time working., • High number of in-bound company booked appointments – no cold calling., • Weekly paid commissions with realistic opportunity to convert 1 in 3 appointments., • Good communication skills & a positive attitude, • A strong desire to succeed., • Ideally previous sales experience although not essential., • A focus on exceptional customer service

About the Company The Role: Reporting to the Commercial Operations Associate Director. Your goal will be to provide outstanding service to our clients and work closely with colleagues internally. You will be a confident communicator both on the telephone and via any written communication. You will be required to work well under pressure to ensure all account openings and new enquiries are dealt with in a timely manner. You will have a keen eye for detail maintaining our CRM system and producing reports on a daily and weekly basis. This is an office-based role, primarily on the phone and email, so you will need to be confident, enthusiastic and willing to learn in order to develop yourself as an individual. About the Role Key responsibilities of the role are: • Responsible for issuing account forms, obtaining references and the account opening process before it is passed to our CFO and Credit Control Team, • Completing reports for the daily KPI dashboards, • Monitoring the Info and New Accounts inbox, • Assisting Customer Service and the Sales Team with any pricing exercises and updating our internal systems as necessary, • Liaising with Transport and Customer Services on a daily basis to ensure wasted journeys are dealt with in a timely manner, • Producing end of month reports for specific customers as and when required, • Maintaining the CRM and ensuring a new sites listing is issues to the relevant people on a weekly basis, • Setting clients up with access to our online portal, • Managing a WhatsApp group and passing on relevant information to various departments/ personnel within the business, • Completing Outstanding Tickets on daily basis, • Answering any Sales calls and overflow lines, • Assisting with obtaining skip permits from the local councils, • Learn and complete the SMARTWaste setup, • Completing new supplier questionnaires as and when required, • Ad-Hoc duties as set by your Line Manager Qualifications Qualifications/Experience: • Intermediate level of Microsoft Office skills, • Ideally have previous exposure to the Waste Management and Recycling industry, • Experience of working in a fast-paced environment Required Skills • Be self-motivated with an analytical mind and a keen eye for detail, • Ambitious dynamic go getter with a real can-do attitude, • Confident communicator, both verbal and written, • Good team player as you will be required to work with a range of personnel internally and externally, • Work well under pressure and to set timelines in a professional manner Equal Opportunity Statement We are committed to diversity and inclusivity.

Excellent customer service skills and good telephone manner. Assist customers enquiring about membership at The Lensbury.

Entity: Supply, Trading & Shipping Job Family Group: Shipping Group Job Description: Role Synopsis Key Accountabilities • Complete the commercial optimization agenda, converting strategic priorities into daily voyage and fleet actions., • Maintain a live daily earnings focus through PnL monitoring, route and speed oversight, and participation in Chartering optimization huddles., • Optimize voyage execution, including routing, speed management, fuel consumption, stoppages, heating strategy (“heat‑to‑need”), and surfacing exceptions via dashboards., • Monitor vessel and voyage performance indicators, identifying underperformance with the Performance Manager and coordinating corrective actions., • Support fuel optimization to improve voyage cost and efficiency outcomes., • Handle vessel performance and commercial claims (performance claims, off‑hire, re‑billables), coordinating with internal and external partners to enhance recovery., • Support charter party and contract optimization, reviewing Time‑Charterparties and implementing redelivery guardrails to prevent commercial leakage., • Deliver post‑voyage analysis, including earnings reviews, underperformance reports, and voyage reviews, ensuring takeaways are embedded through closed‑loop feedback., • Maintain accurate shipping scorecards and benchmarking metrics, highlighting trends, gaps, and improvement opportunities., • Collaborate across Chartering, Operations, Performance, Digital, Technical teams, and external partners to drive consistent optimization practices and continuous improvement. Essential Experience • Recent experience in commercial shipping, voyage operations, chartering, or fleet performance with hands‑on live voyage management., • Strong understanding of PnL drivers, routing, speed management, fuel consumption, bunker planning, and voyage economics., • Hands‑on experience with IMOS or similar voyage management systems., • Experience identifying freight losses, minimizing idle time, and handling commercial claims (demurrage, off‑hire, miscellaneous claims)., • Knowledge of tanker charter parties and freight terms., • Experience supporting vessel performance and off‑hire claims with internal and owner partners., • Comfortable using dashboards, voyage systems, and data for real‑time decision‑making., • Background as a sea‑going Mariner (senior level) or recent commercial shipping experience. Desirable Experience • Experience in a vessel‑owning organization or tanker pool, with exposure to commercial decision‑making and fleet performance drivers., • Exposure to LNG or gas‑fueled tanker operations, including dual‑fuel propulsion, LNG bunkering, and BOG management., • Strong influencing and stakeholder management skills across technical, digital, commercial, and operational teams., • Understanding of compliance, risk management, and governance frameworks in commercial shipping., • Strong commercial demeanor with experience in cost recovery, claims management, and contract optimization., • Familiarity with vessel performance technologies, fuel efficiency solutions, and digital optimization platforms., • Background as a sea‑going Mariner on LNG vessels (senior level) or recent commercial LNG shipping experience. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Analytical Thinking, Analytical Thinking, Ancillary cost management, Bunker buyer, Chartering, Coaching, Commercial Acumen, Communication, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Listening, Marine assurance, Marine Operations, Marine systems and processes, Marine technical, Market Knowledge, Mentoring, Negotiating value, Operational Excellence, Partner relationship management, Problem Solving, Sentiment and Trends, Shipping/transport, Trading and scheduling operations {+ 4 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Technology Job Family Group: IT&S Group Job Description: Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fuelled by world-class insight and expertise. We’re always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. About the Role: As an Information Security Engineering Specialist at BP PLC, you will play a critical role in safeguarding our digital assets and ensuring the resilience of our information systems. You will contribute to a secure environment by applying your expertise in incident response, risk management, and security guidelines. Key Accountabilities: Vulnerability & Exposure Management * Leading efforts to identify, prioritise, and track vulnerabilities across cloud and on‑prem environments * Advising system owners, developers, and platform teams on remediation and configuration hardening and risk reduction * Providing hands‑on support to reduce risk and improve security outcomes Security Advisory & Support * Assisting technology teams in resolving exposure issues related to identity, network security, posture management, and secure configurations * Acting as a security advocate, delivering clear written and verbal communication to technical and non‑technical stakeholders * Creating and delivering training, awareness materials, and briefings to enhance security maturity * Offering excellent customer service by supporting various business units through best‑practice guidance and responsive problem‑solving Incident Response & Assurance * Leading and participating in incident investigations to identify root causes and implement effective solutions * Providing expert consulting on secure design, implementation, and operations * Contributing to the development and continuous improvement of information assurance frameworks and policies Platform Ownership * Serving as a key contact for our vulnerability management platform supporting users in effective adoption and day‑to‑day usage * Ensuring the platform is well‑configured, reliable, and used effectively across the organisation * Championing new features and capabilities to continuously improve vulnerability visibility, prioritisation, and remediation outcomes. Essential Experience and Job Requirements: * Proven experience in information security, especially in vulnerability or exposure remediation * Hands‑on experience with incident management, SIEM tools, and incident response platforms * Experience working with vulnerability management or cloud-native security tools (e.g., Qualys, Wiz, Microsoft Defender for Cloud) * Solid understanding of information assurance frameworks and compliance (ISO 27001, NIST, etc.) * Knowledge of risk management principles, including assessment and mitigation * Exceptional communication skills with the ability to translate complex topics into business‑friendly language * Customer service experience—showing empathy, active listening, and a solutions‑focused approach when supporting partners * Strong analytical and problem‑solving skills, especially during incident investigations * Effective stakeholder management and relationship‑building abilities * Cloud certifications (AWS, Azure) or security certifications (CISSP, CISM, GCIH, CCSP) are highly desirable * A degree in Computer Science, IT, Cybersecurity, or equivalent practical experience Why join us? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Consulting, incident investigation and response, Incident Management, Information Assurance, Information Security, Information security behaviour change, Risk Management, Stakeholder Management, Supplier security management Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Supply, Trading & Shipping Job Family Group: Shipping Group Job Description: Role Synopsis: The is accountable for driving bp Shipping’s end‑to‑end compliance, optimization, and value realization related to FuelEU Maritime, EU MRV, ETS, MEPC and wider fleet emissions performance. The role serves as the central coordination point between Chartering, Operations, GPTI, Digital, HSE, Regulatory, Finance, Claims and external verification bodies to ensure bp meets regulatory obligations, minimizes exposure to penalties, and maximizes commercial value from emissions‑related mechanisms such as pooling, banking, and internal transfer pricing. This position turns regulatory requirements into clear processes, operational actions, and commercial strategies. The role combines regulatory fluency, vessel performance understanding, emissions accounting, data management, and cross‑functional collaboration to deliver a consistent and compliant emissions optimization agenda. This role also oversees bp Shipping’s alignment with wider maritime emissions schemes beyond FuelEU. The Emissions Optimization Lead ensures bp Shipping anticipates regulatory tightening and implements proactive compliance strategies across the fleet and will act as bp Shipping external-facing representative for emissions-related market interactions, including verification bodies, shipowners, counterparties, class societies, and emerging compliance credit markets, ensuring bp maintains credibility, influence, and informed market positions. Key Accountabilities: • Lead bp Shipping’s annual FuelEU Maritime (FEUM) and EU MRV compliance process for the operated and chartered fleet., • Ensure timely download, consolidation, and verification of emissions and compliance balance data from IMOS, class societies, shipowners, and external verifiers., • Coordinate internal and external verification activities, ensuring FEUM and EU MRV data is ready by statutory deadlines., • Manage submissions within the FEUM database (Thetis), including pooling creation, banking, carry‑forward/borrow requests, and reconciliation of final compliance balances., • Act as the Shipping organization’s commercial and regulatory focal point with External verifiers (e.g., class societies), Shipowners and pool partners, Compliance balance market participants, Counterparties purchasing or receiving surplus compliance balances, Industry bodies and working groups, • Lead discussions on FEUM compliance balance transfer pricing, pooling agreements, and value‑sharing structures with owners and external partners., • Scan and interpret emerging compliance credit markets and act as bp’s face to market to strategize monetizing surplus units., • Maintain up to date awareness of competitor behavior, market price benchmarks (e.g., biofuel vs. FEUM penalty rates), and regulatory sentiment., • Support the negotiating position for commercial arrangements relating to emissions optimization and compliance exposure mitigation., • Interpret annual GHG intensity requirements, assess operational and commercial implications, and translate into vessel level and fleet level actions., • Develop annual commercial strategies related to surplus/deficit management, and present to Shipping LT and GPTI for approval, including evaluating opportunities for pooling, banking, borrowing and monetization of compliance balances (CB), ensuring strategies are aligned with regulations and bp’s risk appetite., • Maintain the FEUM Tracker, ensuring accuracy of surplus/deficit positions and transparency for BPGM, Settlements, Finance and Leadership., • Maintain accurate vessel emissions and GHG intensity data across operated and TC fleets., • Oversee quarterly and annual reporting cycles, ensuring dashboards, trackers and analytics reflect verified data and commercial decisions., • Conduct variance analysis, sensitivity modelling (e.g., biofuel cost vs compliance cost), and scenario planning for future regulatory tightening (2025–2050 pathway)., • Provide insights to support the optimization of voyage energy use, GHG intensity, and emissions‑related commercial performance., • Work with Finance, Settlements and Claims to ensure intercompany and third‑party invoicing reflects correct compliance balances and agreed transfer prices., • Provide the LNG Claims team and Settlements Analysts with audited CBs and transfer price instructions on a vessel basis., • Negotiate and agree with shipowners pooling arrangements and other emissions related commercial mechanisms., • Ensure accurate representation of FEUM costs/benefits for internal reporting, DGB submissions, and MI working group., • Liaise closely with Chartering, Operations, Performance, Analytics, HSE Environmental Advisors, Maritime Regulations Manager, Senior Legal Counsel, Claims, Finance, and external verifiers., • Act as the connective point between regulatory interpretation, data systems, operational reality, and commercial strategy., • Represent Shipping in FuelEU Maritime working groups, regulatory discussions and internal governance forums. Essential Experience: • Experience in shipping emissions compliance, maritime regulations, fleet performance, voyage optimization, or related commercial operations roles., • Strong understanding of GHG intensity concepts, well to wake emissions, IMO/EU regulatory frameworks, and emissions monitoring/reporting systems (EU MRV, FEUM, Thetis)., • Proficiency with IMOS and vessel performance datasets., • Proven experience navigating complex regulatory workflows and managing cross functional processes to strict deadlines., • Capability to interpret commercial impacts of environmental regulations and develop optimization strategies., • Demonstrated analytical experience using emissions/performance data to drive decision making., • Exposure Management, Strong analytical and numerical skills with commercial awareness., • Ability to interpret data and translate it into practical insight, Sound judgment, attention to detail, and risk awareness. Desirable Experience: • Exposure to LNG‑fueled ships, dual‑fuel propulsion, BOG management or low‑carbon fuel dynamics., • Experience working with external verification bodies, classification societies, and vessel owners in regulatory contexts., • Familiarity with claims processes (demurrage, off‑hire, performance claims) and contractual frameworks related to emissions obligations., • Strong understanding of commercial mechanisms such as pooling, banking, borrowing, and transfer pricing of environmental balances., • Prior involvement in carbon or compliance markets, environmental trading, or sustainability‑linked optimization., • Completed commercial skills program or Trader development program Why join us? At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Analytical Thinking, Analytical Thinking, Ancillary cost management, Bunker buyer, Chartering, Coaching, Commercial Acumen, Communication, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Listening, Marine assurance, Marine Operations, Marine systems and processes, Marine technical, Market Knowledge, Mentoring, Negotiating value, Operational Excellence, Partner relationship management, Problem Solving, Sentiment and Trends, Shipping/transport, Trading and scheduling operations {+ 4 more} Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

SUMMARY: We’re looking for self-motivated individuals to join our dedicated team of Service Engineers in the UK, delivering outstanding client service every day! This is opportunity is for junior professionals or recent graduates to kickstart their career, gain hands-on experience, and grow within a supportive and dynamic team. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform essential duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Core responsibilities for this position include: • Troubleshooting, maintenance, upgrading and repair of flow cytometers and Cytek products with proficiency in a timely manner., • Professionally managing technical needs of customers while delivering service excellence., • Maintaining a regular return visit frequency, keeping complete and accurate written and oral records of practical examinations., • Identifying customer needs and contributing to improvements in Cytek products., • Managing the daily schedule to ensure appropriate priority is placed upon urgent customer needs, while setting customer expectations for issues of less urgency., • Connecting with customers in a timely manner during business hours. Professionally communicating technical information to them via telephone technical support, service visit scheduling, product problem information gathering, fault isolation, corrective action, and site visit closure with high quality and efficiency., • Completing all business related transactions to include Field Service Reports, Instrument Qualification Reports, Parts Return Tags, etc. in a timely manner (usually within 48 hours) with high accuracy., • Managing personal service spare parts inventory to ensure accuracy on a regular basis., • Demonstrating the ability to quickly learn new technologies and develop skills in troubleshooting intra-connected complex systems., • Other duties as assigned REQUIREMENTS & QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required: • Bachelor's degree in Engineering, Life Sciences, and/or other technical degree, • Previous experience in Flow Cytometry Repair or medical equipment is a plus, but not required, • Have a basic understanding of biology as it relates to flow cytometry, • Good level English is a required – other European languages preferred., • Proficiency in Microsoft Office Suite. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • This is a full-time position, with evening and weekend work required as job duties demand, • This job entails a high volume of traveling – up to 75% of the time. Individual should be able to travel on commercial airlines, train, rental/leased car to fulfill job duties, • Individual should be able to lift 12-15kgs with ease, and be able to work in a standing position for 4 hours at a time. WHO WE ARE: At Cytek Biosciences, we are “Reimagining Cell Analysis to Fuel Scientific Discovery.” Our teams are on a mission to advance cancer and cell biology research using a powerful cell analysis technique called full spectrum flow cytometry. We are committed to providing powerful solutions that enable scientists to obtain deep biological insights rapidly and efficiently through high quality, high parametric datasets. Inclusion and diversity are core values at Cytek, and we place a high value on the unique perspectives and ideas that they foster. The Cytek team represents many diverse cultures, backgrounds and viewpoints. We seek to maintain high ethical standards and a culture that values honesty, integrity, and transparency in all that we do. We are committed to our employees and to the communities we serve worldwide. Cytek solutions are used in many of the world’s most renowned pharmaceutical, academic and research institutions. We are a growing company that is always looking for energetic, educated professionals. Expand your possibilities professionally and personally, and join our team as we satisfy long unmet needs in fields of research and medical discovery! All the information collected is needed to consider your application for a job at Cytek Biosciences. If you want to know more about how we will process your information as part of our recruitment process check our ___. Please note that our Applicant Privacy Policy is not supported for viewing on mobile devices. For optimal access, we recommend using a desktop device. Alternatively, you can contact us directly to request a copy of the Applicant Privacy Policy before proceeding with your application.

You will be responsible for managing the full sales process from enquiry through to handover, delivering exceptional customer service while achieving monthly sales targets. Key Responsibilities * Managing inbound showroom, telephone and online enquiries * Conducting vehicle demonst

Sales Assistant Luxury Retail York Full-Time | Part-Time | Weekend-Only Positions Available Pertemps are currently recruiting on behalf of a well-established luxury retail business in York for experienced Sales Assistants to join their team. We have full-time, part-time (1530 hours), and weekend-only roles available, including weekend rota where applicable. This is an excellent opportunity for a confident retail professional who thrives in a sales-driven environment and is passionate about delivering exceptional customer service. Key Responsibilities Sales & Customer Service • Deliver outstanding face-to-face customer service in a luxury retail setting, • Proactively approach and engage customers, including window shoppers, • Drive sales through product recommendations, upselling, and add-on sales, • Confidently close sales and contribute to achieving monthly sales targets, • Handle customer enquiries, orders, repairs, and returns professionally, • Process transactions accurately using till and POS systems, • Capture customer details to support repeat businessStore Operations, • Maintain high visual merchandising and presentation standards, • Support opening and closing procedures, • Assist with stock control and replenishment, • Answer telephone enquiries...

Summary for Resource Planner Working for a growing business within Morden, you will become part of the office team as a Resource Planner. This is working Monday to Friday 7:30am to 4:30pm with a 30-minute unpaid lunch break and 2 x 15-minute breaks. Responsibilities for Resource Planner * Allocation/scheduling of service work to a team of field-based Engineers. * Daily planning of future engineer work, ensuring that all customer visits are booked in and confirmed in a timely manner. * Coordinate with engineers to ensure timely completion of scheduled jobs and address any scheduling conflicts. * Answer all telephone calls, emails and execute tasks complaints, order queries and general enquiries in a timely manner. * Obtaining Full Addresses, contact names, parking details from customers prior to Engineer’s attendance. * Serve as a point of contact for customers regarding their maintenance jobs, addressing enquiries, and providing updates on job status. * Coordinate with customers to schedule appointments and ensure their satisfaction with the company’s services. * Reactive coordination of engineers when needed for immediate work such as call outs. * Organising parking for engineers via online websites. * Filing and logging paper copy location schedules from the engineers and scanning in via the printer to the relevant desktop location. * Liaise with subcontractors and suppliers ...

A market-leading electronic component service provider is looking for an ambitious and commercially driven Business Development Manager to accelerate customer acquisition and sales growth across the UK and European markets. This is a high-impact role focused on winning new business, increasing revenue streams, and expanding market presence within the electronics, PCBA, and component distribution sectors. The Role – Business Development Manager As the Business Development Manager, you will play a pivotal role in driving strategic growth by identifying, targeting, and securing new customers requiring: • Electronic component supply, • PCB assembly (PCBA) services, • Component kitting solutions, • Electronics distribution services You will develop and execute sector-specific sales strategies aligned with company objectives, building a strong pipeline of qualified opportunities and converting them into long-term partnerships. Key Responsibilities • Develop and implement a strategic, sector-based business development plan, • Drive new customer acquisition across UK & European electronics markets, • Generate sustainable revenue and margin growth, • Proactively build a robust sales pipeline through:, • Telephone prospecting, • Face-to-face meetings, • Industry networking, • Market engagement, • Maintain and update CRM systems to track KPIs and sales performance, • Monitor electronics industry trends and competitor activity, • Collaborate with technical and operational teams to increase lead conversion, • Deliver tailored, solution-focused proposals supported by an experienced technical team About You The ideal Business Development Manager will have: • Proven experience in electronics sales, • A background selling PCBA services, component kitting, or electronic components, • Experience working within a Contract Electronics Manufacturer (CEM) or electronic component distributor, • A strong track record of winning new business and exceeding sales targets, • Excellent communication and relationship-building skills, • A proactive, hunter mentality with a results-driven approach What’s on Offer? • Competitive base salary, • KPI-driven bonus / commission structure, • Car allowance, • Hybrid working environment, • Pension (subject to successful probation period), • Full technical and operational support to help you succeed This is an exciting opportunity to join an innovative and forward-thinking organisation that is pushing the boundaries of electronics technology and powering the devices of tomorrow. If you are a driven UK based Business Development Manager with experience in electronic components, PCBA, or kitting solutions, apply today to or call 01582 878839 to take the next step in your career.

Print Estimator Sutton-in-Ashfield £30,000 £38,000 per annum Pin Point Recruitment are currently recruiting for an experienced Estimator on behalf of a well-established and forward-thinking print and communications business based in Sutton-in-Ashfield. This is an excellent opportunity for a motivated and commercially minded individual with strong knowledge of print and finishing processes to join a dynamic team. Reporting to the Head of Business Solutions, you will be responsible for producing accurate and competitive commercial pricing for the Peterborough site, supporting both internal and external stakeholders. You will play a key role in delivering timely estimates, offering technical guidance, and ensuring the company maximises commercial return while maintaining exceptional service standards. Key Responsibilities Liaise with sales teams and customers to fully understand project requirements Produce detailed and accurate estimates using agreed production routes, pricing structures and selling rates Identify alternative specifications or production methods to benefit both the customer and the business Provide technical and sales support to Internal and External Account Managers Respond proactively to email and telephone enquiries Assist with outsourcing specialist print or finishing requirements when necessary Maintain accurate documentation and records Support continuous improvement of commercial processes within the PRISM system Manage and prioritise the estimating inbox to ensure timely responses Work towards agreed KPI targets based on monthly performance reports About You Proven experience producing estimates within the print industry Strong knowledge of print and finishing processes including Web, Litho, Digital Print and Direct Mail Commercially aware with excellent attention to detail IT literate and numerate Highly organised with the ability to prioritise workloads and meet deadlines Able to work independently and use initiative Confident communicator via telephone, video call, written correspondence and face-to-face Whats on Offer Competitive salary of £30,000 £38,000 (dependent on experience) Opportunity to join a growing and reputable organisation Supportive team environment Career development opportunities If you are an experienced Print Estimator looking for your next opportunity in Sutton-in-Ashfield, we would love to hear from you. Apply today with Pin Point Recruitment. TPBN1_UKTJ

About the role… We are excited to be recruiting for a Service Manager. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. For this role you will ideally need experience in running a Service/Aftersales department within a main dealership in the UK. You will manage and control WIP, warranty and debtors as well as managing the parts support process and ensuring Aftersales franchise standards and manufacturer relationships are maintained. You will be in charge of a team, and need to be a dynamic and hands-on individual. You must be able to command respect, trust and set the pace for the team, finding positive ways to achieve business results. The successful candidate will be tasked with monitoring and controlling sales activity by reviewing performance with individuals and agreeing action required to improve sales. You must be able to solve problems and identify solutions for core issues, taking responsibility for your own decisions and actions. You will be able to demonstrate a progressive career to date and have a good understanding of departmental KPIs, modern motivational techniques and ideally have a strong technical background. If you are a commercially minded manager with a flair for selling your department, we want to hear from you today. As a Service Manager, you will be a valued team member committed to delivering customer service that exceeds our customers' expectations. You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the Number One Motor Group . Do we have your interest…? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? Industry leading competitive salary A flexible approach to working patterns Bonus scheme A range of training and development programmes Industry leading career progression opportunities Contributory workplace pension scheme Uniform provided Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free parking An average day as a Service Advisor… Manage the work-flow and profitability of the department. Manage the team, including Service Advisors, Workshop Technicians and Parts staff. Identify service needs and requirements of the customer. Establish understanding and an agreement with the customer of work required and agree time frames. You will liaise with the workshop to determine vehicle completion times and relay any information. Ensure the team regularly update the customer with progress on their vehicle. Process payments and issue invoices for customers. Supporting with handling complaints in line with company policy. Ensure handover and administration of customer vehicles are completed to a high standard. Communicate effectively, in person, by telephone or email to deliver premium customer advice and satisfaction at all times. Maintain a professional manner at all times and ensure customer issues are resolved efficiently and effectively. Understand and ensure all objectives are fully achieved. The ideal candidate will have the following skills and experiences: Good leadership skills in managing a team of Service Advisors, Parts Advisors and Parts Delivery Driver. Excellent Customer Relations. Proficiency in analysing reports and managing costs. Excellent interpersonal and organisational skills and be well presented. Must be IT literate, and a working knowledge of Kerridge would be advantageous. Previous experience in a similar role within the motor industry is essential. “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves." TPBN1_UKTJ

Main Purpose: Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware. Specific Responsibilities: To respond to Clients requests for support in a timely and professional manner adhering to client SLAs. To ensure that all work completed as part of a response to a request for support is recorded accurately in tickets and in timesheet entries. To employ effective Root Cause Analysis techniques when troubleshooting incidents, bugs or problems reported by clients. To be polite, courteous and diligent when communicating with clients over the telephone or by e-mail. To ensure that requests for support are responded to in accordance with client SLAs and clients are kept up to date with the progress of their request To escalate requests for support to Senior Technician colleagues as and when necessary. To ensure that solutions are thoroughly tested and documented prior to being released to client environments Manage client environments ensuring they are kept up to date following releases Manage the change and release process, produce associated documentation and lead/participate in deployment outages To liaise effectively with Support and Delivery team colleagues. To be competent and confident in the use and support of the systems being used by the clients to which you are assigned. Analysis and tuning of Maximo SQL queries to ensure client systems run smoothly To assist colleagues as and when required. To participate in Naviams Out of Hours on-call support rota. To attend training sessions as and when necessary. Any other activities that the Service Desk Manager may deem necessary. Person Specification The ideal candidate will be an analytical problem solver, with experience in IT Support in similar organisations. The individual should be able to demonstrate: Skills & Personal Qualities Required: Minimum 2:1 grade in a Computer Science/Software Development (or equivalent) degree. 2 years experience in a similar role Experience of establishing good customer focused relationships. Competent SQL skills. Good administrative/organisational skills. Strong communication skills both written and verbal (fluent in English). IT literate with an underlying knowledge of multiple operating systems and VMWare etc. Honest, reliable and must maintain confidentiality at all times. Well organised, self-motivated and able to work unsupervised as an individual or as a team member. Methodical approach to work with the ability to deliver under pressure and achieve deadlines. Present information in a clear and concise manner. Develop working relationships, both internally and externally. Presentable, professional, courteous, polite and extremely customer focused. Excellent timekeeping and able to work extra hours when required. Willingness to continue personal development and training. Must be able to visit different locations across the UK as required. Home based Skills & Personal Qualities Desired: Technical / Functional knowledge of Maximo MAS and / or earlier versions Certified Java Programming Technologies. Certified SQL & DBA skills. IBM Certified Deployment Professional in Maximo Development Lifecycles (e.g. V-Lifecycle, ITIL3 etc). Experience with BIRT reporting tool Application server experience (WebSphere/Weblogic) Enterprise database systems such as MSSQL, Oracle and DB2 Enterprise OS such as Windows Server and Linux Hardware virtualisation and cloud platforms such as AWS and Azure Enterprise system architecture and network design patterns Modern object orientated languages, particularly Java Scripting languages, particularly Python Who are Naviam? Naviam was founded to help businesses maximize the benefits of their software solutions over the lifecycle of their physical assets. Today, Naviam is a leading IBM Maximo Enterprise Asset Management partner for asset intensive organizations worldwide. As one of the few Maximo partners providing Enterprise Asset Managemen t (EAM) and Asset Performance Management (APM) expertise across North America, Europe and Asia Pacific, we combine a local presence with global expertise to deliver tailored asset management solutions and trusted partnerships wherever you are on your maintenance journey. Our leading Naviam Cloud platform brings together best of breed solutions to future proof your modern business. We continue to grow our global footprint and were excited that youre interested in joining us! TPBN1_UKTJ

Senior Systems Engineer - Maritime & Navigation Systems Full-time | Permanent | £60,000-£80,000 DOE Hybrid flexibility with onsite requirements About the Opportunity An industry-leading organisation specialising in advanced maritime navigation and mission systems is seeking an experienced Systems Engineer to join their UK engineering team. This company supports a wide range of vessels and platforms across defence and commercial markets, delivering cutting-edge navigation, surveillance, and bridge system technologies globally. You'll join a collaborative engineering environment where innovation, problem-solving, and professional development are at the heart of what they do. You must have the unrestricted Right to Work in the UK. Sponsorship is not available for this role. The Role As a Systems Engineer, you will be responsible for the technical design, integration, configuration and testing of complex navigation and maritime systems used on naval platforms and surveillance networks. This is a hands-on technical role requiring strong communication skills and the ability to work independently while supporting wider project teams. Key Responsibilities Produce high-quality technical documentation including requirements, design specifications, SoW, V&V documents, and interface descriptions Build, configure and test complete systems Maintain expert knowledge of existing products and provide guidance to service engineers on commissioning, diagnostics, maintenance, and repair Interpret and flow down system-level requirements, ensuring alignment with CONOPS and architectural constraints Produce technical proposals in response to customer requirements Carry out installation, commissioning, and setting-to-work activities when required Support project managers and make informed technical decisions within contract scope Conduct fault diagnosis and system trials on customer sites or naval platforms (UK and overseas) Provide telephone and email technical support to customers and service partners Deliver operator and maintenance training as required Experience Required Strong systems engineering experience within marine electronics, navigation systems, radar, electronic charts, navigation aids, or steering control systems Hands-on experience building, configuring, and fault-finding PC-based systems and networks Competent user of DOORS, SVN, MS Office, Visio, JIRA Desirable Skills Configuration and testing of network infrastructure (switching, routing, encryption, VLANs, VMs, security) Knowledge of cyber standards relevant to naval environments (e.g. JSP440/604/490, NCSC guidance, NIST, ISO 27001) Understanding of naval systems integration standards Membership of a recognised engineering body (IET, INCOSE) Strong problem-solving and analytical mindset Excellent communication and teamwork skills Passion for continuous learning and new technologies Personal Requirements Must have the Right to Work in the UK (no sponsorship available) Able to obtain SC security clearance Strong initiative, accountability, and technical judgement Education HNC, Degree or equivalent in Electrical & Electronic Engineering or similar technical discipline Benefits Competitive salary £60,000-£80,000 , dependent on experience Company pension scheme 25 days annual leave + public/bank holidays Private medical insurance Life insurance On-site parking Flexitime and the option for a nine-day fortnight (average 37.5 hours/week) Professional development and training opportunities Cycle to Work scheme & tech salary sacrifice options Electric vehicle salary sacrifice scheme Holiday trading (5 days) Supportive, inclusive, and collaborative work environment How to Apply Please submit your CV (and optional cover letter) in response to this advert. Successful applicants will be required to undergo SC security clearance . TPBN1_UKTJ

Internal Account Manager You'll take ownership of day-to-day client performance, ensuring delivery against agreed SLAs, KPIs, contract terms, and profitability expectations. Building long-term relationships with both clients and the supply chain will be central to driving service excellence and supporting sustained business growth. Contracted hours Monday- Friday 8:30-17:30 or 8:00-17:00. Key Responsibilities Ensure a consistent, world-class service delivery to the client and managing agents Provide key account support via email, telephone, and customer meetings Monitor, action, and ensure adherence to customer SLAs / KPIs Develop and deliver a high standard of customer communication Build, develop, and maintain strong relationships with client stakeholders Investigate issues and drive problems through to resolution Prepare reports for the client and internal stakeholders Maintain and update client tracking systems (spreadsheets, web portals, FM systems) Manage monthly invoicing submission spreadsheets (collation and accuracy) Monitor and report on engineer adherence to client site processes/requirements Act as an escalation point for client-related issues Implement continuous improvement plans to strengthen service performance Maintain data integrity on internal systems in relation to the client account Support the wider Key Accounts team when required Ensure account meets targets operationally and financially Work with ...

Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients We are on the lookout for an experienced and dedicated renewables engineer to join our team. This role requires a reliable professional with detailed knowledge of renewable energy systems who can manage complex problems effectively, communicate proficiently, and adapt smoothly to changes. The successful candidate will not only possess excellent time management skills and a positive attitude but also have a proven ability in delivering high quality customer service within a team environment. Overview of Role: The main responsibility of the Renewables Breakdown Engineer will be to provide maintenance and repair services for our renewable energy installations. This includes diagnosing and rectifying faults, providing technical support and advice, and ensuring all work is completed in line with safety standards and regulations. The role will involve close collaboration with our engineering and customer service teams, making effective communication and teamwork vital. Key Responsibilities: Diagnosing & repairing faults within renewable energy central heating and hot water systems across the region. Provide technical support and advice to customers and colleagues Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards. Communicate updates and progress of work, completing the required paperwork electronically and manually. Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work. To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements. Key Requirements & Attributes: With a friendly and professional attitude, you will build strong relationships with our clients and their tenants, ensuring all works meet the required standards. Experience in renewable energy heating and hot water systems is essential for this role Skilled at problem solving & decision making Gas qualifications are desirable for this role. It is important that we complete all the appropriate criminal and reference checks before you start working with us. Valid Driving License What We Offer: Company vehicle and fuel card Uniform & mobile device Support provided for professional qualifications Employee wellbeing programme, occupational health support, telephone support- counselling for staff Service level awarded annual leave Enhanced maternity & paternity packages Dental/Healthcare cash plan Cycle to Work Scheme Electric Vehicle Leasing Scheme Gender Equality Working Group Sureserve Academy- a platform for development, career progression Employee Voice Programme Social activities for all of our Teams Sureserve Legends- celebrating the fantastic ways in which our employees live our values. Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK. TPBN1_UKTJ

Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients We are seeking a qualified electrician with experience of domestic heating and hot water systems. Overview of Role: You will be attending properties, conducting testing and remedial works. We are looking for a qualified electrical engineer with experience of domestic heating and hot water systems. Key Responsibilities: Carrying out EICR following an assessment of the electrical installation within properties. Periodic testing and wiring installation of new heating systems on a variety of domestic and commercial properties across the region. Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards. Communicate updates and progress of work, completing the required paperwork electronically and manually. Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work. To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements. Key Attributes: With a friendly and professional attitude, you will build strong relationships with our clients and their tenants, ensuring all works meet the required standards. Working hours are: Monday to Friday 8am till 5pm (1 hour for lunch). What We Offer: Company vehicle and fuel card Uniform & mobile device Support provided for professional qualifications Employee wellbeing programme, occupational health support, telephone support- counselling for staff Service level awarded annual leave Enhanced maternity & paternity packages Dental/Healthcare cash plan Cycle to Work Scheme Electric Vehicle Leasing Scheme Gender & Equality working groups Sureserve Academy- a platform for development, career progression Employee Voice programme Social activities for all of our Teams Sureserve Legends- celebrating the fantastic ways in which our employees live our values. Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK. TPBN1_UKTJ

Brand new position* Air Import Coordinator required to join this niche, interesting forwarder close to Heathrow Ideal candidate will have worked in a similar role within Imports, along with excellent Customer Service/telephone skills (essential) Daily duties to include: Processing Import arrivals from Pre-alert, contacting customers and following Import instruction on type of Customs clearance required (IE BOND/TA/HU ETC)Arranging delivery with our transport department, maintaining a high level customer service.Customs entries using sequoia and our bespoke internal computer system.Additional MIB and an assortment of other bespoke import services we offer to our customers. Monday to Friday early and late shift between 06.00 to 18.00 ...