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Royal Botanics Garden Edinburgh Light Trails Box Office Manager Job Description: About Ticketek Ticketek Entertainment Group is a global fan experience Company that tickets, promotes and delivers incredible live experiences that are impossible to forget. In a distracted world where nothing beats real human moments, we make life better live! Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and provides value added services, Event promoting with businesses across Touring (TEG Touring), Sport (TEG Sport), and Family Experiences (TEG Experiences), our Venues which we own, operate and programme (TEG Venues), and our digital business (Ovation) which focuses on delivering seamless data-driven outcomes for our fans and partners About the ROLE We are looking for an experienced Box Office Manager to join us for the upcoming Christmas Light Trail Festival at the historic Royal Botanical Gardens Edinburgh. This is a contractor position, so applicants will need to be either self-employed or operating through a limited company. The box office will be open for Christmas (22 November – 4th January). Pay: £18 per hour. Requirements: Your responsibilities would include: • Leading the day-to-day box office operations during trails including pre event set up, box office operation and closing., • Overseeing the sales of tickets on the day of events, • Overseeing customer inquiries with a proactive “can-do” approach to problem solving, • Team Liaison & Support; acting as the first point for ticketing between venue, ticketing and operations staff, • Box Office Setup; ensuring the office terminals and pinpads are set up and tested and support the Box Office staff, • Pre-Event Checks; conducting pre-event walk throughs to confirm systems and access points are functioning correctly, • Issue Resolutions; responding to and resolving customer and operational issues, including overseeing ticket refunds and escalations as required, • End-Of-Night Reporting; completing and submitting nightly reconciliation reports, • Hardware Management; maintaining inventory of technology including scanners and printers and communicating any issues, • Technical Troubleshooting; providing first-line support for technical issues, • Scanner Setup & Testing; setting up, testing and maintaining handheld scanners to ensure smooth event day ingress operations About You We’re looking for someone with: · Previous ticketing and event experience in a supervisor / managerial role · Box Office experience · Good customer service experience Other key considerations for this role Due to the nature of this role, it will involve evening and weekend work. Training will be provided. Please apply by sending your CVs to: hr@tegeurope.com

The opportunity: Global Talent 2020s award winning boutique Hotelier client, in central Edinburgh, who are looking for a full-time, on property, Area Sales Manager professional to join their growing established group as their in-house dedicated sales business developer, for Edinburgh and the Scottish region. Our client is well renowned in the marketplace, an ethical, fresh, life-style brand, quality focused company that specialises in high end guest experiences. Championing the brand, and venue, the role will require the person to hit the ground running from the outset, with creative business sales development to drive footfall to the venue, and beyond to new venues. The goal is to balance Corporate and Leisure clients while preserving existing account relationships. This role will need someone with sales experience across both corporate and leisure sector clienteles. The role: Global Talent 2020s luxury client is looking for a creative, self-sufficient individual, a proven Sales Manager possessing a minimum of 4 years in similar Sales Manager Hotel roles, with their finger on the pulse within the local, and wider UK markets. Ideally you will possess a track record of sales achievements with growing customer bookings, whilst also developing both larger corporate, and leisure events sales bookings. The Area Sales Manager person will work primarily on their own with Sales BDM but w...

We're looking for a commercially driven Venue Sales & Events Manager who can identify opportunities, win new business and manage the customer journey from initial enquiry through to confirmed event. We welcome applications from candidates with experience in stadiums, hotels, conference venues, visit

Elior Stadia - Bringing the Buzz to Matchdays & More Step into the heart of world-class events at Murrayfield Stadium! This is a rare and exciting opportunity to take on a senior kitchen leadership role at one of Scotland's most iconic sporting and events venues. As Kitchen Manager, you'll be at the centre of fast-paced, high-profile operations. Leading teams to deliver exceptional food experiences across match days, premium hospitality, banqueting, and corporate events. From the buzz of a packed stadium to exclusive VIP functions, no two days will be the same! You'll take ownership of large-scale kitchen operations, driving performance, consistency, and excellence at every level, ensuring every guest experience matches the prestige of the venue. What you'll be doing... • Leading from the front: Taking full ownership of day-to-day kitchen operations across the stadium, ensuring every service runs smoothly, safely, and to the highest standard, • Driving high-performance teams: Planning rotas, managing agency support, and controlling labour to deliver efficiently without compromising on quality, • Championing food safety excellence: Embedding best practice across HACCP, COSHH, allergen management, and compliance, with clear and accurate record keeping

Elior Stadia - Bringing the Buzz to Matchdays & More When the crowd roars, the food has to be just as exciting! At Elior Stadia, we serve up epic matchday meals, gourmet hospitality, and fast, fresh stadium snacks - so fans can focus on the action while we handle the flavour. Based at Murrayfield Stadium, our flagship venue within the Stadia division, this is an exciting opportunity to be part of one of Scotland's most iconic event destinations. TME Elior delivers exceptional catering and hospitality for matchdays, concerts, conferences and banquets, tailoring every experience to meet our clients' needs. At the heart of every event, we're passionate about delivering outstanding service, creating memorable experiences and ensuring every guest leaves with lasting memories. What you'll be doing... As a Matchday Manager you will be managing a large, fast-paced, high-energy suite or bar, ensuring the guests have an exceptional experience and your staff work efficiently, safely and professionally, • Managing service within a large suite with a large team of FOH staff, • Interacting with guests in a warm, friendly and professional manner to ensure they have a memorable experience, • Efficiently manage delivery of various stages of the event in a timely fashion, • Checking th...

RUSK & RUSK, a leading hospitality company in the UK, is seeking an experienced and passionate General Manager to join our team at The Spanish Butcher in Edinburgh. With a reputation for excellence and creativity, we strive to deliver outstanding dining experiences to our guests. Our venues are known for their unique design, exceptional quality, and dedication to innovation. We are committed to making our guests feel great, and we love what we do! THE VENUE: The Spanish Butcher Edinburgh The Spanish Butcher in Edinburghopened in May 2024, owned and operated by restaurant group RUSK & RUSK are excited to bring this unique job opportunity to the market. Delivering an authentic Spanish dining experience in the heart of Edinburgh. With a focus on Galician beef, Iberico ham, and exquisite seafood, menus showcase the freshest Spanish flavours and ingredients combined with a Mid-century design and the most vibrant New York's dinning scene. THE ROLE: GENERAL MANAGER As the General Manager, you will play a crucial role in the continued growth and success of this flagship restaurant in the RUSK & RUSK collection. You should have a proven track record in high-...

General Manager - Edinburgh - salary to £55,000 plus package Excellent salary and package Iconic environment Fantastic food led contract caterer Our client is seeking an experienced General Manager for their iconic stadia contract in Scotland. This strategic operational role is accountable for building strong client relationships and identifying new opportunities to support the growth of the business whilst ensuring both Client and Company objectives and exemplary standards are met. You will be responsible for the sustained growth of turnover and net operating profits by overseeing the operations of matchday as well as driving revenue through large conference and event sales non-match days. You will have: Senior operational contract management experience including leading and inspiring large teams to deliver exceptional service and commercial results Excellent client and stakeholder management presence and interpersonal skills Passion and hunger for leading an exceptional hospitality experience, able to inspire the entire and varied team to deliver the best possible food, service, and standards Commercial knowledge of budgeting, forecasting and effective cost control management Balances a structured approach, resilience, and problem-solving skills with the ability to flex and adapt as required Previous experience of delivering major events/projects to deadline and within cost parameters A strong managerial background in high footfall, multi-outlet venues Experience of the C&E function and retail catering within a venue A strategic individual with detailed commercial acumen and a real hunger to achieve Previous P&L accountability and evidence of commercial acumen; entrepreneurial spirit Strong problem-solving skills and not phased by unforeseen challenges Ability to work under pressure and make sound decisions in fast-paced environment Salary is dependant on experience. Please apply with an up to date CV to discuss further. Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites TPBN1_UKCT